Question Is Speaker distortion normal? - Asus ROG Phone 6 / 6 Pro

I normally listen to buds, so I didn't notice on Day 1, but it's Day 6.
I noticed the bottom speaker tends to distort/rattle on low end even when not on Max volume. Is this normal for some of y'all?
This is what I use to test low-end
(1st track)
And my ROG 6 fails playing these tracks clearly in Poweramp.
Granted I am using a Treble-Bass preset on the EQ, but I always time the bass and low-end a few steps down because #1 I don't want bass must, and I want more clarity. I use the same disks for every device I use, phone/tablet speakers, earbuds, speakers... And everything performs great. But the ROG 6 just can't? I did do minor testing on Day 1 and didn't hear anything, but now I do hear noticable vibration.
Should I take it back? Is it normal and I'm being overly analytical?
I got my phone from Mobile Advance. They said if they couldn't replicate my issue, they charge a 20% restocking fee. Problem is 20% of $1200 is $240.
So please tell me y'all are hearing distortion/rattling too and it's not just me.
You can hear the distortion best at 13 seconds into investigation and the next 5 or 6 seconds after that.
And on Minstrel the audio is clearly clipping and distorting.
Volume is 80%
EQ looks like:
https://imgur.com/a/N6Qu3CI
This is a bass and treble boost, but it's so mild that it shouldn't be straining the speakers
System EQ is flat.

I also dealing with this:
https://imgur.com/ScSJ6il
https://imgur.com/lg8vyFX
Two pictures of ROG 6 in the dark, only difference is the phone is flipped. You can notice some pretty significant light bleed

yes its normal.

Danishblunt said:
yes its normal.
Click to expand...
Click to collapse
Even at low volume
Even the light bleed?

Here are the images, didn't img url doesn't work here
https://imgur.com/a/ujSt17a
These light smudges are the top corner of the phone displaying a #000000 black image, photographed by an LG v60.
All my other AMOLED devices I have in the house display this image so black you can't even tell the screen is actually on. My ROG 6 can't

Rottytops said:
Even at low volume
Even the light bleed?
Click to expand...
Click to collapse
Sad to say but yes.
As for your screen its ASUS rather poor implmentation of "green tint fix". You probably notice the lowest brightness level of the ASUS is much higher than some of your other phones, its their way of working around the green tint of these samsung panels.
The downgrade in hardware for the speakers + AMP is the reason why the quality isnt as good. The days of 1 amp per speakers are long gone.
On ASUS forums people are complaining about speakers a lot.
If you want more examples of how your speakers will go down the drain:
at 0:46
0:38
Honestly sounds like the speakers are about to blow up, even at lower volume levels. ASUS doesn't really give a damn tho, they claimed they "couldnt reproduce it" despite literally everyone else is able to easily reproduce it, honestly sounds like ASUS can't fix it and pretend its not a thing.
It's a repeat of the Rog3 where ASUS refused to fix the display where I had to come along and fix it via my kernel. Unless you find some devs that own the device and are bothered enough to fix it, you're out of luck.

Danishblunt said:
...
Click to expand...
Click to collapse
I already issued a return for replacement. Not super hopeful after this thread but maybe the replacement will be better? I have/had a 30-day return window so if there was ever a time to try a replacement, now's the time.

Rottytops said:
I already issued a return for replacement. Not super hopeful after this thread but maybe the replacement will be better? I have/had a 30-day return window so if there was ever a time to try a replacement, now's the time.
Click to expand...
Click to collapse
So distortion should be hardware issue to issue for replacement?

Lossani said:
So distortion should be hardware issue to issue for replacement?
Click to expand...
Click to collapse
Screen bleed was.
They could just argue the speakers are supposed to sound like how they do.
Screen bleed is undeniable.
And it really doesn't matter what excuse you/I/anyone should have to try for another replacement, if you have a 30 day return option to ameliorate a $1200 device investment, you should probably use it.

Hello has this distortion been fixed? Is the distortion only with the Chinese variants that have been flashed with global rom? Is the distortion affecting all batches or are there some batches that don’t have the distortion? I’m thinking of buying the global version, any help and info would be appreciated

Not fixed.
Sent back for replacement.
My model is the one sold by mobile advance for the North America region compatible with North American radios

Rottytops said:
Not fixed.
Sent back for replacement.
My model is the one sold by mobile advance for the North America region compatible with North American radios
Click to expand...
Click to collapse
Thanks for the reply, I’m buying mine from eBay but it’s a global edition so hoping it’s a good batch

Thanos88 said:
Thanks for the reply, I’m buying mine from eBay but it’s a global edition so hoping it’s a good batch
Click to expand...
Click to collapse
Make sure it's an authorized seller for the best buyer protection, best refund policy, and probably lower price. If you buy from a more riskier account.
I say that because you can buy from an independent seller and still likely get an ROG 6, but if you nit pick some things about the screen and speakers like I did, you most likely won't have much options to deal with it.
I got my phone 10 days before it's release, new in box sealed, unused phone... And 5 days later my problems started showing up.
Had I got my phone not from an authorized seller, of likely have a harder time convincing them for a replacement

Rottytops said:
Make sure it's an authorized seller for the best buyer protection, best refund policy, and probably lower price. If you buy from a more riskier account.
I say that because you can buy from an independent seller and still likely get an ROG 6, but if you nit pick some things about the screen and speakers like I did, you most likely won't have much options to deal with it.
I got my phone 10 days before it's release, new in box sealed, unused phone... And 5 days later my problems started showing up.
Had I got my phone not from an authorized seller, of likely have a harder time convincing them for a replacement
Click to expand...
Click to collapse
Thanks for this information. I’m buying from a eBay business seller and they have a 30 day no quibble return policy. I’ll put the rog through extensive testing the second I receive it. Is the speaker issue the only problem I should look out for ? Anything else I should check ?

Thanos88 said:
Thanks for this information. I’m buying from a eBay business seller and they have a 30 day no quibble return policy. I’ll put the rog through extensive testing the second I receive it. Is the speaker issue the only problem I should look out for ? Anything else I should check ?
Click to expand...
Click to collapse
Speaker distortion is on the low end. So on base heavy audio, you'll hear rattling.
High end may sound a little tinny.
You can make the argument that these "Problems" were intentional and thats how they're supposed to sound.
However the faint glow of light bleed on the screen is a legit problem. It's an only noticable in low light but once you notice it, it's impossible to not notice.
AMOLED is supposed to have every pixel be it's own lightsource. So if the value is #000000, then the black should be so black that you can't even tell the display or that pixel is even supposed to be on. Well on my phone, it doesn't/didn't.
Not my only AMOLED devices don't have this is problem.
But the real big issue of having this faulty screen issue within 7 days of ownership is that the only other person here is telling me "Oh that's normal"

Rottytops said:
Speaker distortion is on the low end. So on base heavy audio, you'll hear rattling.
High end may sound a little tinny.
You can make the argument that these "Problems" were intentional and thats how they're supposed to sound.
However the faint glow of light bleed on the screen is a legit problem. It's an only noticable in low light but once you notice it, it's impossible to not notice.
AMOLED is supposed to have every pixel be it's own lightsource. So if the value is #000000, then the black should be so black that you can't even tell the display or that pixel is even supposed to be on. Well on my phone, it doesn't/didn't.
Not my only AMOLED devices don't have this is problem.
But the real big issue of having this faulty screen issue within 7 days of ownership is that the only other person here is telling me "Oh that's normal"
Click to expand...
Click to collapse
Would you say those issues are major in terms of will they affect future use? Are they irritating at all or can you look past them?
I just ordered my rog 6 from a uk seller brand new sealed so I’ll post on here about the sceeen and speakers if any issues that you’ve mentioned

They're nitpicking reasons that I felt I had to address because I was still within 30 days of a return/replace.
They're livable problems you could learn to tolerate.
But when ROG 6's own site and resellers are drawing extra attention to it's screen and speakers as marketing material to describe how they're the best, then you should expect them to be the best.

Rottytops said:
They're nitpicking reasons that I felt I had to address because I was still within 30 days of a return/replace.
They're livable problems you could learn to tolerate.
But when ROG 6's own site and resellers are drawing extra attention to it's screen and speakers as marketing material to describe how they're the best, then you should expect them to be the best.
Click to expand...
Click to collapse
Thank you for all of your info. Please update on this thread when you’ve received your replacement & if your replacement still has the same issues or not.
And I agree, ASUS put so much hype behind this phone and it’s turned out to be a disappointment

Rottytops said:
They're nitpicking reasons that I felt I had to address because I was still within 30 days of a return/replace.
They're livable problems you could learn to tolerate.
But when ROG 6's own site and resellers are drawing extra attention to it's screen and speakers as marketing material to describe how they're the best, then you should expect them to be the best.
Click to expand...
Click to collapse
Sadly the screen is just some leftover garbage. E4 has been replaced by E5 last year. The speakers used to have dedicated amp per speaker (rog3) they also removed that. Its a massive downgrade. The E4 panel is nothing special either, ull find it on budget phones.

Just got my "replacement" with some good and bad news.
Good news. I got much better sounding speakers. The same problem I heard as little as 60% volume doesn't manifest itself until 100%
Bad news... Kind of... The light bleeding, fringing, glowing, whatever you wanna call it, is technically worse on the new model. It's no longer exclusive to the one corner of the phone, it fills up most the screen from top to bottom.
While this may sound worse than before, and technically is... But because the issue is more evenly distributed across the screen, it makes for a far, far less distracting issue. While it isn't 100% true black,
No longer is my eye drawn to the the one corner on dark screens. Now the entirety of the screen seems like it matches.
I suppose these phones arent going to come completely "perfect"
But as long as I can ignore or can't notice the issues, I'm more content. Out of sight, out of mind.

Related

horizontal lines on the screen?

I just purchased my phone and i am noticing horizantal lines on light color backgrounds like white and gray. It is extremely annoying, especially for the price i paid for the phone.
Anyone else having this issue. Looks like i have to exchange it. Any thoughts?
sti-06 said:
I just purchased my phone and i am noticing horizantal lines on light color backgrounds like white and gray. It is extremely annoying, especially for the price i paid for the phone.
Anyone else having this issue. Looks like i have to exchange it. Any thoughts?
Click to expand...
Click to collapse
If you can still see them above 20-40% brightness then you may have a poor screen. It is normal to see grains and a small amount of banding on AMOLED pentile displays when the brightness is very low. They entirely go away for me at 25% brightness.
I dont see them over %40-50 brightness for white backgrounds but they still can be seen on grey backgrounds. Well when you keep the brightness that high it sucks the battery pretty quick. I dont know what to do
Should i just go ahead and exchange it?
I have this same issue. I swapped it out 2 times each one had the same issue.
I'm pretty upset about this.
I've been told that the iPhone had similar issues and that use of the phone will cure the screen and the glue. Not sure if this is the case. I have been playing movies non stop to help "cure" the screen.
I notice it most when I use auto brightness. If I put the brightness all the way up it pretty much goes away.
Anyone able to help us out?
its because this phone uses an outdated "pentile" screen. sure its "HD" with a higher resolution & pixel count then standard pentile screens but its still pentile. if you want a screen that will amaze you then exchange your phone for a Rezound. i actually had a Rezound but gave in to the hype and exchanged it for the Nexus. oops
This has been discussed on here (and on forums for other phones) for some time now. I've followed many of the threads, and my understanding was that it had more to do with Super AMOLED displays, rather than pentile.
For example, the Galaxy SII also has this issue, and it uses an RGB display, not pentile. And my Nexus One, which is pentile, uses a non-Super AMOLED display and doesn't have this issue at all.
All that being said... when I got my Galaxy Nexus, this was more noticeable than I expected to be... but I found it actually bothered me less than I thought it would.
I call them vertical banding ghosts, but I guess in your case they are horizontal. Every sAMOLED phone has them, I don't know why. My Vibrant has it too, but honestly I just got used to it and now I don't even notice them.
I wonder what causes it.
phazerorg said:
This has been discussed on here (and on forums for other phones) for some time now. I've followed many of the threads, and my understanding was that it had more to do with Super AMOLED displays, rather than pentile.
For example, the Galaxy SII also has this issue, and it uses an RGB display, not pentile. And my Nexus One, which is pentile, uses a non-Super AMOLED display and doesn't have this issue at all.
All that being said... when I got my Galaxy Nexus, this was more noticeable than I expected to be... but I found it actually bothered me less than I thought it would.
Click to expand...
Click to collapse
it isnt bothering me too much either actually. just sucks that at this point in time(on a high-end device even) that we're having to deal with it period. my last 3 phones were HTC(Incredible 2, Thunderbolt & Rezound) and they never had this issue. Actually, the display on the Rezound was the best i had ever seen.
just in case anyone is having second thoughts about the Nexus, i have seen the Rezound going for around $300 - $500 on craigslist/ebay & the Nexus' at $600. so you could always make a bit of money rather then just doing an exchange at the store.
im contemplating it myself depending on how soon/if they can fix this phone & ICS to get it to properly play certain files/games that are a big deal to me.
If they were to fix the screens, would they replace the older phones for free?
QuickFusion said:
If they were to fix the screens, would they replace the older phones for free?
Click to expand...
Click to collapse
I don't think there will be a fix because I don't think it is necessarily broken. All phones with sAmoled have those banding ghosts (I'm assuming this is what the OP was reffering to). I've never heard of horizontal though, usually vertical. All the sAmoled phones have it.
Drachnem said:
I have this same issue. I swapped it out 2 times each one had the same issue.
I'm pretty upset about this.
I've been told that the iPhone had similar issues and that use of the phone will cure the screen and the glue. Not sure if this is the case. I have been playing movies non stop to help "cure" the screen.
I notice it most when I use auto brightness. If I put the brightness all the way up it pretty much goes away.
Anyone able to help us out?
Click to expand...
Click to collapse
Update: I went back to Verizon and played with their Demo phone, had the rep come look for reference, then we unboxed and booted until we found one with out the lines. This is defiantly not a technology issue, its a defective screen issue.
I swap for the new phone and now I have no lines.
When you go, make sure you pull up dark green and white full screen and DO NOT accept any phone with the lines.
Now that I have one without a screen issue I can relax. Yes, the Rezound has a smoother look and a little more resolution or PPI (pixel per inch) but it doesn't come near the vibrancy of the Nexus.
Drachnem said:
Update: I went back to Verizon and played with their Demo phone, had the rep come look for reference, then we unboxed and booted until we found one with out the lines. This is defiantly not a technology issue, its a defective screen issue.
I swap for the new phone and now I have no lines.
When you go, make sure you pull up dark green and white full screen and DO NOT accept any phone with the lines.
Now that I have one without a screen issue I can relax. Yes, the Rezound has a smoother look and a little more resolution or PPI (pixel per inch) but it doesn't come near the vibrancy of the Nexus.
Click to expand...
Click to collapse
Hmm this method sounds like pain however, I expect this phone to be %100 flawless as far as hardware goes for the money we are paying for it. Without a contract this phone costs $800 and it is not acceptable to have a screen that has vertical lines on a phone that costs as much as this one.
sti-06 said:
Hmm this method sounds like pain however, I expect this phone to be %100 flawless as far as hardware goes for the money we are paying for it. Without a contract this phone costs $800 and it is not acceptable to have a screen that has vertical lines on a phone that costs as much as this one.
Click to expand...
Click to collapse
If you're paying $800 off contract for this phone you aren't looking at your options. VZW sells it for $649. You can import it for $685.
This isn't a defective screen issue, it is how the technology is made. Just because one phone doesn't experience it to the same caliber as another phone does not mean it isn't simply how the screens are.
The phone is for verizon however i bought from bestbuy mobile. They brought the phone up without my upgrade and the price came out to $800. Thats where i based my price.
Honestly, I will not pay $685 for this phone yet alone $800.
I am a little confused now...should i not exchange it?
sti-06 said:
The phone is for verizon however i bought from bestbuy mobile. They brought the phone up without my upgrade and the price came out to $800. Thats where i based my price.
Honestly, I will not pay $685 for this phone yet alone $800.
I am a little confused now...should i not exchange it?
Click to expand...
Click to collapse
The point is no one should ever buy an off contract phone from Best Buy or Amazon, because they make more money by locking you into a two year contract, that is why their off contract prices are ridiculous.
And unless you want to be like that one guy and unbox every single phone in the store until you find one that doesn't have the bands, you should just keep it because it isn't a screen defect the one he found after doing that just doesn't experience it as much as some of the other ones.
joshnichols189 said:
The point is no one should ever buy an off contract phone from Best Buy or Amazon, because they make more money by locking you into a two year contract, that is why their off contract prices are ridiculous.
And unless you want to be like that one guy and unbox every single phone in the store until you find one that doesn't have the bands, you should just keep it because it isn't a screen defect the one he found after doing that just doesn't experience it as much as some of the other ones.
Click to expand...
Click to collapse
Dang...
I am a little disappointed tho. I mean all this hype and screen doesnt even function how it supposed to. Leaving the screen brightness high sucks the battery life.
I actually turned brightness all the way up, even then i still get vertical lines on grey backgrounds.
I dont think that is acceptable, i am going to exchange this phone.
Just tried it in the settings menu by around 5% drops and don't see these lines u speak of. Do u have a link to a sample picture/background to reproduce them?
Sent from my Galaxy Nexus using XDA App
I thought I was the only one with this problem too, no biggie. It only seems noticeable on the lowest brightness for me at night anyways...
voxigenboy said:
its because this phone uses an outdated "pentile" screen. sure its "HD" with a higher resolution & pixel count then standard pentile screens but its still pentile. if you want a screen that will amaze you then exchange your phone for a Rezound. i actually had a Rezound but gave in to the hype and exchanged it for the Nexus. oops
Click to expand...
Click to collapse
voxigenboy said:
it isnt bothering me too much either actually. just sucks that at this point in time(on a high-end device even) that we're having to deal with it period. my last 3 phones were HTC(Incredible 2, Thunderbolt & Rezound) and they never had this issue. Actually, the display on the Rezound was the best i had ever seen.
just in case anyone is having second thoughts about the Nexus, i have seen the Rezound going for around $300 - $500 on craigslist/ebay & the Nexus' at $600. so you could always make a bit of money rather then just doing an exchange at the store.
im contemplating it myself depending on how soon/if they can fix this phone & ICS to get it to properly play certain files/games that are a big deal to me.
Click to expand...
Click to collapse
Your posts are seriously the most worthless waste of bandwidth I've ever read on a forum. I really have to take a look and find the ignore feature. They are just unbearable to read any longer. I'm convinced you just come here to talk **** about a damn cell phone.

First Impressions, and initial Issues?

Hardware is beautiful and working great thus far, coming from a blackberry z10.
issues:
- noticed the best buy demo units are slightly snappier and quicker vs the verizon one that was released
- spigen cases i tried covered up thr mic holes at bottom by charger so need to change cases now (reported in another thread)
- i config'd my 5 non-gmail email accounts (hotmail, outlook, yahoo, etc) and noticed my battery was draining like crazy, 50% gone in like an hour, phone was super hot, and then i realized ghe inbox for all accounts was not syncing and phone keeps retrying constantly. after thorough testing, the issue was that if "group by email conversations" was setup for each account under account advanced settings, once i disabled this for all my accounts, the device was flying, no hot phone, and battery was great
1. I am surprised Wiz is not the usual mess and I am not compelled to go to Nova yet.
2. Radio reception for data is the same as the S3 and S4. Same high battery drain and hottish device in weak signal areas. Good though in medium or better signal areas.
3. Display is great, but still would rather have a great 1080p for battery more battery life.
4. Audio output is low from the audio jack, but Poweramp's gain increase fixes this.
5. Sound quality from the audio jack is good.
6. The speaker is okay, but could be better.
7. Charge time with included charger is fast.
8. Performance is as great.
I would like to agree with everything above and add:
1. Switched to Nova Launcher and is a bit snappier.
2. Not sure how much faster this phone is compared to my LG G3 real world.
3. I must say the N4 stock UI is faster than the LG G3 stock UI.
4. Samsung should really take a page from HTC One M8 or the LG G3 for audio sound quality and output. Both of those phones smoke my N4 especially in volume loudness.
Using Neutron Player and Westover W40s with all lossless recordings. Definitely need to crank up the preamp a bit.
5. Feature set is Awesome so far.
Arie McD said:
I would like to agree with everything above and add:
1. Switched to Nova Launcher and is a bit snappier.
2. Not sure how much faster this phone is compared to my LG G3 real world.
3. I must say the N4 stock UI is faster than the LG G3 stock UI.
4. Samsung should really take a page from HTC One M8 or the LG G3 for audio sound quality and output. Both of those phones smoke my N4 especially in volume loudness.
Using Neutron Player and Westover W40s with all lossless recordings. Definitely need to crank up the preamp a bit.
5. Feature set is Awesome so far.
Click to expand...
Click to collapse
agree note 4 stock ui smokes g3 stock ui
Everything is a positive for me but recent app button (wish it was menu on one tap and recent button was long press on home button hopefully root will fix) and screen wake for text msgs besides that its perfect
any bluetooth issues? Or is it just my accessories (jawbone speaker, car stero)--doesn't even see device
Yes I put it in discover mode while scanning
minor issues
I'm finding that the audio jack is really finnicky with different types of headphones. Some don't work at all. I've seen in the store some are compatible with Apple or Android, is there a way to tell the difference by looking at the plug?
Also I agree that this phone looks incredible, however when looking at the black version, if you look inside the USB port it does appear to still be plastic with some sort of metal coating. This is also evident if you remove the s pen and look at the back case. It is a whitish gray color. The antenna lines through the sides of the case are also white where the bevel is on the front and back. It doesnt bother me at all, just something that I noticed.
One last thing is that on certain videos on YouTube I don't have the option for 1440p. I know on my tab s I had to go back to an earlier version of youtube to get this. Does anyone else have this option for videos on YouTube that are 1440p on their computers or tablets?
Are any of you getting extreme lag with Facebook and instagram?
Cons:
1. The stock launcher is slow. Nova is tons better.
2. Had to turn off all those animations within the developer menu. Device is much speedier now.
3. Glass protectors shows this halo effect because of the 2.5 glass. Wish they just left the screen completely flat.
4. Fingerprint scanner works great with my index fingers but not my thumbs. But once lollipop hits I won't be using the fingerprint scanner for unlocking purposes. A Bluetooth or NFC device will work nicely.
5. Root on the Verizon model may come to Kitkat but it might be near impossible on Lollipop.
6. And where the heck is Gear VR?
Pros:
1. The display quality is better vs Note 3
2. Touchwiz actually looks nice when it comes to the settings menu.
3. The IR blaster strength is so much better vs the Note 3. I don't have to point straight at my devices.
4. The build is a clear step up. Feels super solid.
5. Best camera I've used in a smartphone.
6. Gear VR is the primary reason for upgrading to the Note 4.
The 3 apps I recommend for this phone is:
AcDisplay = Moto X like notifications
Gravity Screen = Turn phone on and off without the power key. Wave hands over the proximity sensor to see AcDisplay and place phone face down to turn off.
Smart Remote = Unleash the true potential of the IR blaster.
Yes I get the the lag on Facebook as well
arkgrotto811 said:
Are any of you getting extreme lag with Facebook and instagram?
Click to expand...
Click to collapse
no phones flies on everything.
new issue. bezels are chipping and scratched already. going to go in and get new note or ask for refund
oneandroidnut said:
no phones flies on everything.
new issue. bezels are chipping and scratched already. going to go in and get new note or ask for refund
Click to expand...
Click to collapse
Same here. Mine came with scratches on the bezel right out of the box. Might just be exchanging for the turbo or getting a new note 4. Still in my 14 day return period! ?
asides from technical issues, physical issues included from other posts
- not that many cases have the proper mic holes for VZW N4
- most glass screen protectors are causing halo effects, manufacturers still working on them
Chuckleb0ne said:
Same here. Mine came with scratches on the bezel right out of the box. Might just be exchanging for the turbo or getting a new note 4. Still in my 14 day return period! ?
Click to expand...
Click to collapse
seriously!? glad im not the only one. i am returning for the refund (minus $35 restock fee) and probably going to buy dev ed note but we will see. going to go in tomorrow or this weekend when turbo is out. i have until nov 5th
oneandroidnut said:
seriously!? glad im not the only one. i am returning for the refund (minus $35 restock fee) and probably going to buy dev ed note but we will see. going to go in tomorrow or this weekend when turbo is out. i have until nov 5th
Click to expand...
Click to collapse
Yea, I watched the Verizon employee take it out of the box and immediately hand it right to me. The first thing I noticed was the scratch on the top lol. It really disappointed me. Anyways I hope the turbo is in the stores tomorrow so I can make a quick exchange. Does it take a couple days to do a even exchange? I bought my phone from a Verizon retail store.
Chuckleb0ne said:
Yea, I watched the Verizon employee take it out of the box and immediately hand it right to me. The first thing I noticed was the scratch on the top lol. It really disappointed me. Anyways I hope the turbo is in the stores tomorrow so I can make a quick exchange. Does it take a couple days to do a even exchange? I bought my phone from a Verizon retail store.
Click to expand...
Click to collapse
wow i dont know how mine got it. it came off all in my case and it is a mess. and i am just returning for refund. i havent even opened factory battery yet lol and they should exchange in store no problem
oneandroidnut said:
wow i dont know how mine got it. it came off all in my case and it is a mess. and i am just returning for refund. i havent even opened factory battery yet lol and they should exchange in store no problem
Click to expand...
Click to collapse
Yea they have to accept it if it doesn't show screen damage and really bad damage.
Chuckleb0ne said:
Yea they have to accept it if it doesn't show screen damage and really bad damage.
Click to expand...
Click to collapse
yup im just going to go in and not say a word about anything just say i want to return too many good phones right now i dont know what to get and check out turbo while i am there lol
My wife and I both got new note 4s this weekend. I wanted to wait for a black one (BB only had white), but yesterday was the last day to get the $200 trade in on my ancient Evo. Overall, it's been a good experience. I noticed that I have a bit of a gap on the right side of my white note 4, but it is less of a gap than I had on my old GS3. I got a case that covers the gap, anyway.
Things I love:
1. The spen is very cool. There's so much that I can do with it, and am still figuring it all out.
2. I've never had a phone that had such good radios. Places that I normally struggle with 3g get me a couple of bars of 4g. My GS3 was terrible with the radios. Really, just terrible. I'm not sure if there is another current phone that has radios this good.
3. The screen really is a thing of beauty. Pictures are sharp, and colors are bright and vibrant.
4. The build quality is solid. The phone feels great. The buttons all have solid click feedback. Serious thought went in to the aesthetics of this phone. I've never had a complaint about that on any Samsung phone that I've had or used.
Issues that I'm having:
1. The wifi is terrible. I have a Netgear Nighthawk router. I've played with the settings a bit, and nothing that I've done has made a difference. None of my other electronic devices are having a problem. Well, except for my wife's note 4.
2. There is an ever so slight greenish tint at the very bottom of the screen that's only visible on white screens. Sometimes I am not even sure if I'm seeing it. My wife does not see it at all. I do tend to be picky about screens, and will willingly return an electronic device because of screen issues. It's most noticeable on lower brightness, and not noticeable on full brightness.
3. The viewing angles on this aren't that great. Mine is actually better than my wife's. If I tilt her phone even a bit, it starts to look greenish. Mine will do it as well, but it takes a more extreme angle.
4. The colors ARE amazing, except for white. White isn't really well represented on either of our phones, unless the brightness is cranked up.
5. Chalk this one up to personal preference. The phone is huge! The GS3 is so much smaller than this. I've read a lot of comments that say that you just need to give it a bit of time to get used to the size. I've only had it for a day, so it remains to be seen if I will adapt.
These seem like a lot of complaints, but really, they're minor. For the most part, this is a solid phone with a TON of cool features. I've been looking at all of the phones for quite a while, and there simply isn't another phone with this array of neat stuff.
The thing is, I feel like there really aren't any phones out there that as good as this one. Looked at the iPhone like I do every time my contract is up, and there's really nothing new there. I really have to laugh at NFC that can only be used for Apple Pay. The droid turbo seems ok, but looks a bit dated. And it's sort of a fat phone, though it's much more pocketable than the Note. I also spent some time looking at the G3, and just didn't like it. I'm not even sure why. Maybe it was the skin.
I am not sure what I'll end up doing with it, because I don't know what I'd get if I did return it. I don't want to exchange this one just for a perceived screen issue that might only exist in my mind and that I probably won't notice two weeks from now. Participating in a screen lottery only leads to madness, and I've been down that path before. My GS3 didn't have the most uniform screen, and I totally forgot about it. Because both of our Note 4s have wifi issues, I'm guessing that it's not hardware related.
I think what it comes down to is, can I adapt to the size?
usmaak said:
My wife and I both got new note 4s this weekend. I wanted to wait for a black one (BB only had white), but yesterday was the last day to get the $200 trade in on my ancient Evo. Overall, it's been a good experience. I noticed that I have a bit of a gap on the right side of my white note 4, but it is less of a gap than I had on my old GS3. I got a case that covers the gap, anyway.
Things I love:
1. The spen is very cool. There's so much that I can do with it, and am still figuring it all out.
2. I've never had a phone that had such good radios. Places that I normally struggle with 3g get me a couple of bars of 4g. My GS3 was terrible with the radios. Really, just terrible. I'm not sure if there is another current phone that has radios this good.
3. The screen really is a thing of beauty. Pictures are sharp, and colors are bright and vibrant.
4. The build quality is solid. The phone feels great. The buttons all have solid click feedback. Serious thought went in to the aesthetics of this phone. I've never had a complaint about that on any Samsung phone that I've had or used.
Issues that I'm having:
1. The wifi is terrible. I have a Netgear Nighthawk router. I've played with the settings a bit, and nothing that I've done has made a difference. None of my other electronic devices are having a problem. Well, except for my wife's note 4.
2. There is an ever so slight greenish tint at the very bottom of the screen that's only visible on white screens. Sometimes I am not even sure if I'm seeing it. My wife does not see it at all. I do tend to be picky about screens, and will willingly return an electronic device because of screen issues. It's most noticeable on lower brightness, and not noticeable on full brightness.
3. The viewing angles on this aren't that great. Mine is actually better than my wife's. If I tilt her phone even a bit, it starts to look greenish. Mine will do it as well, but it takes a more extreme angle.
4. The colors ARE amazing, except for white. White isn't really well represented on either of our phones, unless the brightness is cranked up.
5. Chalk this one up to personal preference. The phone is huge! The GS3 is so much smaller than this. I've read a lot of comments that say that you just need to give it a bit of time to get used to the size. I've only had it for a day, so it remains to be seen if I will adapt.
These seem like a lot of complaints, but really, they're minor. For the most part, this is a solid phone with a TON of cool features. I've been looking at all of the phones for quite a while, and there simply isn't another phone with this array of neat stuff.
The thing is, I feel like there really aren't any phones out there that as good as this one. Looked at the iPhone like I do every time my contract is up, and there's really nothing new there. I really have to laugh at NFC that can only be used for Apple Pay. The droid turbo seems ok, but looks a bit dated. And it's sort of a fat phone, though it's much more pocketable than the Note. I also spent some time looking at the G3, and just didn't like it. I'm not even sure why. Maybe it was the skin.
I am not sure what I'll end up doing with it, because I don't know what I'd get if I did return it. I don't want to exchange this one just for a perceived screen issue that might only exist in my mind and that I probably won't notice two weeks from now. Participating in a screen lottery only leads to madness, and I've been down that path before. My GS3 didn't have the most uniform screen, and I totally forgot about it. Because both of our Note 4s have wifi issues, I'm guessing that it's not hardware related.
I think what it comes down to is, can I adapt to the size?
Click to expand...
Click to collapse
I have a note 3, give it a few weeks, and the phone becomes "normal" size. I had issues with size when I first got my note 2.
No voice command to turn off the alarm clock?
I don't know if I just am unable to find it but have you guys figured out if there's a voice command to "STOP" the alarm clock? I loved it back when I was using my Note 2. I am pretty sure that this feature also existed on the Note 3. Did Samsung decide to take this feature out on the Note 4? It may not be a big deal but it still was such a convenient feature.

Front speaker rattle/distortion

Does anybody else notice when watching videos, particularly, with people talking, that the bottom speaker rattles and distorts at higher volumes >50%?
I filed a RMA replacement for this very reason. My new device is shipped out today.
Sent from my Pixel 2 XL using XDA-Developers Legacy app
I have it too.
JeffBea said:
I filed a RMA replacement for this very reason. My new device is shipped out today.
Sent from my Pixel 2 XL using XDA-Developers Legacy app
Click to expand...
Click to collapse
Budwise said:
I have it too.
Click to expand...
Click to collapse
Do you think they'll do some kind of update like lower the overall volume to mask this? I've looked on reddit and a lot of other people are having the same issue.
I decided after posting here that it was bad enough that I would roll the dice on an RMA replacement as well. Anything above around 50% just sounds like crap and the entire glass surface kinda buzzes in your hand. I don't see that being fixed in software...
Budwise said:
I decided after posting here that it was bad enough that I would roll the dice on an RMA replacement as well. Anything above around 50% just sounds like crap and the entire glass surface kinda buzzes in your hand. I don't see that being fixed in software...
Click to expand...
Click to collapse
Let me know how your RMA device ends up. I was thinking that this could be due to the fact that the bottom speaker is louder than the top and that making them even would alleviate the problem?
Exact same issue. Also hope to hear how goes from those that RMA. I too notice it most with voices like the Google Assistant vs wider soudscape in music or video.
My speakers have very minor distortion on the highest volume, but any lower and there's none. Honestly the highest volume is much too loud for me anyway. These are the loudest speakers I've ever heard on a phone. They're just about as loud as my laptop.
No point in doing a RMA for this "issue" the volume is too high for the speakers. That or it's unbalanced, It's especially prevalent when you're making a call via speaker phone and ALL the volume is going through the bottom speaker. Both my friends units have it, I've been to three different Verizon stores and they all have it and same with the Best Buy units. Google will most likely lower the overall volume or correct the balance in a software update.
Shake, Rattle, and Roll.
xbox_clive said:
Does anybody else notice when watching videos, particularly, with people talking, that the bottom speaker rattles and distorts at higher volumes >50%?
Click to expand...
Click to collapse
I had the same complaint. RMA unit (that was brand new) also had the rattling. Annoying. Every tech I chat with has not heard of this problem but it is covered in the Pixel product forums and here. I'm RMA'ing this one as well for the hellofit .. and because I just love re-setting up the phone and my watch... etc.
jeffreysleong said:
I had the same complaint. RMA unit (that was brand new) also had the rattling. Annoying. Every tech I chat with has not heard of this problem but it is covered in the Pixel product forums and here. I'm RMA'ing this one as well for the hellofit .. and because I just love re-setting up the phone and my watch... etc.
Click to expand...
Click to collapse
Honestly you're probably just wasting your time and frustrating yourself. Out of all the units I've seen around 8~ both pure black and panda they all had the rattle especially on speakerphone calls because all the volume is coming only from the bottom. It's probably just cheap ass LG speakers that cannot handle the volume that Google has set. I'm assuming they will push a software update to make speakerphone calls on both speakers and lower the overall volume.
Actually, the rattling on my devices was out of the top speaker... One of the speakers was tuned louder than the other. Can't remember which one.
I got a rma. Same problem.
This speaker issue is probably the final issue that will make me return this phone. The rattle is really annoying. The other big issue is color accuracy. Natural and Boosted are not sRGB and too muted. Saturated mode is like cartoon land and browns appear as orange.
These issues would be far less magnified if this phone costed $200 less. But at this price, it's just not worth it for me. Feels like too many compromises.
Yeah noticed the rattle too on the bottom speaker. It's very noticeable at the 75% or above. I don't remember my original device having this so I'm not sure if it was just quieter as this one does seem noticeably loud.
I spoke with Google about this issue today and they stated the upcoming November update should fix it. I HIGHLY doubt it's a software issue, but I figured I would give it a chance. I still expect to have to RMA this thing after receiving the update.
Sent from my Pixel 2 XL using Tapatalk
This is a hardware fault in my opinion if you so lightly touch the speaker mesh it moves around, and it doesn't seem very firm to me. Not to mention the dust issue, I had my phone for a day or so and already I can see the dust build up around the speaker mesh (I'm very clean I don't just put my phone in any place). Too much room around the speaker mesh is probably an issue for long-term
I have this issue with my pixel 2 xl. I rma'd it and got another brand new replacement. The replacement device has the same issue.
The Nexus 6p had the same issue when it was released, Google then pushed an update and or was all fixed. Getting in this RMA vicious is not going to solve it.
Sent from my Pixel 2 XL using Tapatalk
I have this also but I thought somebody on YouTube said that Google turned the top speaker down for this reason but maybe they didn't turn it down enough.

Should i get this phone?

Yeah we all heard about the screen quality issues and stuff, But is it really that bad? I would love to get one coming from the og pixel xl. But do you guys recommend me getting one?
I got a P2XL 64BG black to replace my 1st Gen Pixel 128GB and overall I'm happy with my purchase. That's not to say the display is perfect, I do have the blue shift when I look at it sideways and I also don't really like the bland colors. I haven't had any issues with burn-in yet though I did install the 8.1 beta to make sure that the soft keys don't burn in. That said Google increasing the warranty to 2 years, the beta dims the soft keys and Google is promising a software update that will offer a more saturated color scheme.....so between what Google has done and are in process of doing I am not really too concerned about the display issues. Display aside it's a great phone, it doesn't get warm like my Pixel did, it's very fast, smooth, great battery life and the 3 years of OS updates is a great perk. I can't speak for anyone else but I am happy with my purchase and will be keeping my P2XL. The best advice I can offer is what others have said in other threads, go to a store and check one out for yourself then decide.
It rocks. Get it.
i love my phone. im coming from the OG pixel
all the negative reviewers are just dumb imho
I highly recommend it for fun on XDA! But it's your decision...
I love the phone too. Only grip is the fingerprint reader. Finger needs to be dry & clean. Otherwise it won't work well.
Go for it. I upgraded to P2XL from Nexus 6
Sent from my Pixel 2 XL using Tapatalk
kel29738 said:
Yeah we all heard about the screen quality issues and stuff, But is it really that bad? I would love to get one coming from the og pixel xl. But do you guys recommend me getting one?
Click to expand...
Click to collapse
dpw2atox said:
I got a P2XL 64BG black to replace my 1st Gen Pixel 128GB and overall I'm happy with my purchase. That's not to say the display is perfect, I do have the blue shift when I look at it sideways and I also don't really like the bland colors. I haven't had any issues with burn-in yet though I did install the 8.1 beta to make sure that the soft keys don't burn in. That said Google increasing the warranty to 2 years, the beta dims the soft keys and Google is promising a software update that will offer a more saturated color scheme.....so between what Google has done and are in process of doing I am not really too concerned about the display issues. Display aside it's a great phone, it doesn't get warm like my Pixel did, it's very fast, smooth, great battery life and the 3 years of OS updates is a great perk. I can't speak for anyone else but I am happy with my purchase and will be keeping my P2XL. The best advice I can offer is what others have said in other threads, go to a store and check one out for yourself then decide.
Click to expand...
Click to collapse
I have had mine for nearly two weeks and it is absolutely stunning. Yeah I have a bit of the blue shift (to be expected on most OLED displays) that I don't mind at all, haven't seen much burn-in at all but have moved over to immersive mode via ADB until they release some additional screen fixes/improvements to try and help with it, haven't seen any black smearing whatsoever, etc. In regards to the bland colors, Google announced saturation mode that I imagine will come with the December release? This will be x amount more than the current vibrant mode or whatever it is, I believe it is +10%+, not certain on how much more saturation mode will be, if you dig more vibrant colors and all. I actually prefer, the more true-looking, duller colors but do have vibrant mode turned on (not much of noticeable difference), will play around with "saturation mode" once available but will likely stick with the duller look, saturation mode may be good for video viewing/editing and watching movies/videos.
Like the first poster said, the phone is great, does not get warm, incredibly fast and feels buttery smooth, the battery life is phenomenal, 2 years of warranty and 3 years of OS updates. Could not be happier. I almost got 50 hours out of my phone the other day, probably would have but needed to head out so wanted to throw it on charger, ended up charging it at 7% and about 48 hours off charger, granted I barely had screen on (4 hours) as it was a busy weekend where I didn't need my phone much but all in all very impressed as I have quite possibly every little battery sucker turned on on the phone. I did do some GPSing, lots of music, texting, some snapchatting, lots of Twitter feeds loading, etc. but I'd say mostly light to moderate use, impressed nonetheless.
In the end, it is your choice but I could not be happier with my purchase and would do it all over again, had I known about screen issues upfront.
EDIT: I take back the saturation mode coming in December release.....it is here and available in the November release. I will post screens to a different thread and can provide a link to it later but just thought I'd let you all know.
kel29738 said:
Yeah we all heard about the screen quality issues and stuff, But is it really that bad? I would love to get one coming from the og pixel xl. But do you guys recommend me getting one?
Click to expand...
Click to collapse
Yes
Disregarding screen issues that don't even bother me personally. The colors I know will be fixed either by Google or of not with root and custom kernele we will be able to fix that. The phone is amazing. If you do paranoid about the screen stop at a Verizon location and look at it even if you don't have verizon, but I don't recommend buying in through Verizon! :highfive:
I've had mine almost 2 weeks and really haven't found any reason to not love it.
I did a comparison of the screen / blue tint HERE if you want to see a bunch of side by side comparisons.
But honestly, like I've told everyone who's asked: get one, keep it a week, use it play with it, run it through your daily use, and then make the call to keep it or return it.
Nearly every aspect of liking a device is subjective to each person's individual likes and tastes.
I'd hate to see you cheat yourself out of a great device because someone else said it sucked, or had this flaw.
Get it. If you hate it, or just can't get over the blue tint, return it and move on
No one knows better than YOU what you'll like.
If you have to ask, then the answer is NO!
The device is only for self-minded individuals.
If you like a good screen then no
Reuben_skelz92 said:
If you like a good screen then no
Click to expand...
Click to collapse
?? My screen is beautiful and I am not experiencing some of the issues others have had. I believe most of the screen issues were related to a few specific batches....they have already came out with an update to fix and help improve many of the lil nuances ppl have been knee jerk complaining about. The screen is fine unless you are the super picky type.
cwburns32 said:
?? My screen is beautiful and I am not experiencing some of the issues others have had. I believe most of the screen issues were related to a few specific batches....they have already came out with an update to fix and help improve many of the lil nuances ppl have been knee jerk complaining about. The screen is fine unless you are the super picky type.
Click to expand...
Click to collapse
False statement. The update only sorted the colours... More saturation. Most of the issues are hardware. It's not just a few batches. You don't have to be picky to not be happy with the issues...at the high price too. It's been proven the LG p oled in most cases is sub par
Reuben_skelz92 said:
False statement. The update only sorted the colours... More saturation. Most of the issues are hardware. It's not just a few batches. You don't have to be picky to not be happy with the issues...at the high price too. It's been proven the LG p oled in most cases is sub par
Click to expand...
Click to collapse
Did it? It didn't provide the dimming of the home back and recent buttons to help prevent burn-in? It didn't update brightness configs? It wasn't just colors...
And yes not all batches have the burn-in or even the severe blue tinting issues. I have no signs of burn-in and compared my phone to another P2XL and my blue tinting is hardly visible when my buddies is easily noticed. He does not have any noticeable burn-in either.
I understand that a lot of it is hardware related but there can be improvements on software side to help make the screen last as long as possible as we all know OLEDs decay over time regardless. Is it sub par, it very well may be, but to the average user I dont know if they will notice it being sub par versus superb. I honestly have zero gripes with screen, it is highly objective, but so is the term "good screen".
And, as I mentioned in my post, in the end it will be up to the end user to decide if the screen is bad or not.
I love my Pixel 2 XL. It's the best phone I've ever used and that's with five years of selling phones.
The screen isn't as good as Samsungs. I wish that it was, especially considering the price tag. But the screen is not bad but any means. The blue tint is a design choice. It doesn't bother me. I would like a wider color gamut than just the RGB colorspace and the new "saturated" option just seems to make everything more saturated as opposed to just enabling super saturated colors to be displayed. I find that very disappointing. But that is fixable...
I could go on and nitpick the rest of the phone, but truly the reason to buy this phone above all others is the software. It's buttery smooth. It makes the other companies software look bit silly.
I would recommend the phone. It was otherwise perfect for me if not the screen, and the screen is not that bad especially after the OS update yesterday. I don't see any graininess. I like the natural color more (and now you can change to saturated mode), there is very slight screen burn in or image retention (which I have to look for it by downloading a screen test app and adjust the screen brightness and environment lighting to be able to see, normally I just can't see it). The worst about the screen for me is the blue tint. It was very noticeable when I first switch on the phone, perhaps I specifically look for it after reading all the comments everywhere. After using it for a week, it becomes less and less noticeable. And now in the saturated mode, the blue tint becomes the normal color I am used to, while the normal color when viewed straight on becomes a vibrant and saturated one that everyone else wants.
However, I agree with others that you can go to a verizon store and have a look yourself. And buy and try for a week then decide whether you want to return it.
If google had gone with a samsung panel this would have been the best phone every
Reuben_skelz92 said:
If google had gone with a samsung panel this would have been the best phone every
Click to expand...
Click to collapse
And more RAM, and a headphone jack... I would agree absolutely.
Sent from my taimen using XDA Labs

Question Green pixel on screen.

Just spotted a green pixel on my main fold3 screen. Currently running Dead Pixels Test and Fix, hoping this will sort it but no luck so far. Anyone else has issues? First time Ive ever had this on a phone, and Ive been using smarphones since the original XDA. Screen hasn't been damaged, pixel got stuck when using it - noticed switching between aps.
Sounds like a blown driver... display failure.
The drivers are integrated into display matrix, tens of thousands of them. Still sound like a good idea to fold that?
Usual manafacturer policy (for monitors atleast) is that 1-3 dead or stuck pixels is considered within production error margin. I don't know what Samsung's policy for this is on their phones, but if it really bothers you you could try applying the device for RMA either way. Atleast that's what i would do.
arnodude53 said:
Usual manafacturer policy (for monitors atleast) is that 1-3 dead or stuck pixels is considered within production error margin. I don't know what Samsung's policy for this is on their phones, but if it really bothers you you could try applying the device for RMA either way. Atleast that's what i would do.
Click to expand...
Click to collapse
A monitor is a different animal and a lot more real estate. This is a premium device with a premium price tag!
Even at close to 2 years old my 10+ has zero dead, stuck or degraded pixels as it should.
If within the return period, do so...
blackhawk said:
A monitor is a different animal and a lot more real estate. This is a premium device with a premium price tag!
Even at close to 2 years old my 10+ has zero dead, stuck or degraded pixels as it should.
If within the return period, do so...
Click to expand...
Click to collapse
I agree.
If you'd ask me I'd say that any dead/stuck pixel(s) are unacceptable if it they appear within the products warranty period. No matter if it's a TV, laptop, phone or any other product. Not only can they ruin the viewing experience depending on the location and "vividness" of the stuck/dead pixel(s), but they also make your device suddenly a lot less worth if you were to sell it second-hand, no matter how new it is. All while the user has 0 fault in this.
I often wonder about the legality of such manafacturer policies, and if they would actually hold up if someone or a group of people were to escalate such matter to court.
arnodude53 said:
I agree.
If you'd ask me I'd say that any dead/stuck pixel(s) are unacceptable if it they appear within the products warranty period. No matter if it's a TV, laptop, phone or any other product. Not only can they ruin the viewing experience depending on the location and "vividness" of the stuck/dead pixel(s), but they also make your device suddenly a lot less worth if you were to sell it second-hand, no matter how new it is. All while the user has 0 fault in this.
I often wonder about the legality of such manafacturer policies, and if they would actually hold up if someone or a group of people were to escalate such matter to court.
Click to expand...
Click to collapse
Worse, green is the most visible color spectrum to the human eye. It sticks out like a sore thumb.
No doubt one of the reasons for the high cost of this phone are the cost of the rejected displays during the manufacturing process.
There's no way to repair them so they are scraped. These aren't a high volume product and the development costs are enormous.
What is Samsung thinking?
Samsung been far more profitable by sticking with using those funds to develope the Note series further instead. It have yielded far more bang for the buck for Samsung.
Silly SK gambling... it's a cultural thing and Samsung tradition. This time the snake eyes are glowing, perfect.
Rather than go with a sure thing, Samsung bet long again with predictable results. What's the definition of insanity Sammy?
blackhawk said:
Worse, green is the most visible color spectrum to the human eye. It sticks out like a sore thumb.
No doubt one of the reasons for the high cost of this phone are the cost of the rejected displays during the manufacturing process.
There's no way to repair them so they are scraped. These aren't a high volume product and the development costs are enormous.
What is Samsung thinking?
Samsung been far more profitable by sticking with using those funds to develope the Note series further instead. It have yielded far more bang for the buck for Samsung.
Silly SK gambling... it's a cultural thing and Samsung tradition. This time the snake eyes are glowing, perfect.
Rather than go with a sure thing, Samsung bet long again with predictable results. What's the definition of insanity Sammy?
Click to expand...
Click to collapse
Yes that's right - its small but very bright so obvious. Still there so on phone to O2 to get a replacement
Did you have any luck getting Samsung to fix your screen? I have a Z Fold 2 that I have had since June, and it also has damaged pixels along the fold. It looks like a red one and 3 green, with a little section of black too - about the length of a flea. I read some's experience of Samsung telling them there were tiny puncture holes so it was user damage and not covered!!!

Categories

Resources