I have a FireTV Stick 4K with latest offical firmware and trying to pair a Alexa Voice Remote (1st Generation). I really tried everything, but the FireTV does not recognise it
I still have an old Basic Edition Remote, that does pair without any problems.
I also reset the Voice Remote as descirbed in the amazon help (tried all button combinations, also from the other remotes). Removed batteries, restarted FireTV, even reset FireTV, tried pairing with home button after restart, tried pairing ober the menu with add new remote... nothing...
I thought it's broken, but it does pair after reset (with left button and menue button) to an old FireTV 2 (which i normaly no longer use). So the remote seems to work. Because i get it done with other remote and on other FireTV hardware i also shouldn't be too stupid to just do it right...
And because the old basic remote does also pair to the FireTV Stick 4k, the FireTV Stick should also be fine...
Any ideas I could try to get the damn voice remote got paired to the FireTV Stick 4k?
The FireTV 2 remote uses WiFi direct.
The basic edition, 2nd and 3rd gen remotes use Bluetooth.
The WiFi direct remote is not compatible with the 4k Stick.
Related
I have the FireTV box. I installed the wireless remote app for my android and it worked ok. Then I realized the remote itself isn't working at all. I tried unplugging the cord and rebooting. Nothing.
Any suggestions?
Fresh batteries. The remote is a battery hog. Sometimes the screen will tell yo when the batteries are low, but several times I have had to switch batteries without being warned of low batteries.
you didn;t happen to turn off bluetooth by accident, did you?
I have the same problem. I have replaced the batteries but still no bueno. The remote status is battery offline. Reboot the Box, still no dice. Where can I check to see that the bluetooth is still enabled?
spyder3 said:
I have the same problem. I have replaced the batteries but still no bueno. The remote status is battery offline. Reboot the Box, still no dice. Where can I check to see that the bluetooth is still enabled?
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Maybe you need to re-pair the remote. Just a guess. Anyway, see this: http://www.amazon.com/gp/help/customer/display.html?nodeId=201452760.
Yeah, I tried that. No dice. I contacted Amazon and they are sending me a replacement remote. Apparently this problem is becoming common and a replacement remote fixes it.
Have you tried pairing another bluetooth device like a keyboard, mouse, headphones, gamepads or speakers to ensure your bluetooth controller on the Amazon device hasn't died?
Sent from a Freedompop HTC Evo 4G
I contacted Amazon and they sent me a replacement remote, next day. It works perfectly. I guess the remotes just die sometimes.
spyder3 said:
I contacted Amazon and they sent me a replacement remote, next day. It works perfectly. I guess the remotes just die sometimes.
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Click to collapse
do you still have that remote? the same thing happened to me, and I was able to fix it.
shutterslaps said:
do you still have that remote? the same thing happened to me, and I was able to fix it.
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Click to collapse
Can you let us know what the issue was and how you fixed your remote? It could be helpful to myself and others who may run into a non working Fire TV remote.
i had same issue, i had to get another remote
mjbxx said:
Can you let us know what the issue was and how you fixed your remote? It could be helpful to myself and others who may run into a non working Fire TV remote.
Click to expand...
Click to collapse
I was trying to pair a ps4 controller with the sixaxis app. That's exactly when the remote stopped working. I'm assuming it was because the app was messing with the systems bluetooth connection. Luckily I had another remote already setup (a Rii Mini 2.4GHz Wireless Touchpad Keyboard.) I went back into the sixaxis app, clicked on STOP, and exited the program. I then went into the settings.apk (not the one that came with the system) went into BLUETOOTH, and unpaired the Amazon Fire TV Remote. Then I repaired the Amazon Fire Tv Remote through BLUETOOTH in settings. The remote still didn't work, but I was now able to go into the stock settings app that came with the system, click on CONTROLLERS then Amazon Fire TV Remotes, Add New Remote, and hold down the Home button on the remote for about 5 seconds, and it showed up in the list of Discovered Remotes. Once I clicked on the remote, it started working.
Now I may or may not have added extra, unnecessary steps, but that's exactly what I did to get it working again.
Oh and I highly recommend the Rii Mini Wireless Touchpad Keyboard. It's small, has a full keyboard & touchpad that is perfect for using as a mouse pointer. It also comes with a wireless dongle. I only wish I could map a HOME button press to one of the keys on it. Oh and it was plug and play! I connected the dongle, turned on the remote, and worked right away. No pairing was needed.
**I take back the recommendation for the Rii Mini Wireless Touchpad Keyboard. Now it's sporadically acting like I'm holding down buttons and it's really quite annoying. For example, I would type out TEST, and when I would get to the 'E', it'll input 'EEEEEEEEE' until I press another button. I have a clear line of sight to the dongle, and it's two feet away. After scouring the internets, I read some good reviews about the FAVI Wireless Keyboard, and ordered it. ($35.57)
Help! I lost the remote for my fire stick, so I downloaded the remote app on my iPhone. It worked great for a day, then couldn't find the fire tv stick at all. I tried everything to fix it, restarting my phone, unplugging the fire stick, restarting wifi, deleting and renown loading the app, and nothing worked. I tried using some different remote apps, and none of them picked up the fire stick, so I'm assuming it's a problem with the fire stick itself. If the Bluetooth on the fire stick stopped working, how do I fix it? A friend bought this for me and set it all up so I don't have a clue how to work it without the remote, please help!
I have similar problems with the Amazon Fire TV and Fire Stick remotes. There is a known issue that other Bluetooth-enabled devices within range of the Amazon hardware can disrupt the connection with the remote (like a laptop, tablet, etc.). I learned this directly from Amazon Tech Service. They also sent me a second remote which still has the same problem.
I keep a Logitech Unifying dongle plugged into the USB port on the Fire TV and use a mini-keyboard remote or a wireless full-size keyboard made for Google TV, which works all the time even when the Amazon remotes stop working. Unfortunately, this "fix" won't work with the FireStick since there is no USB port.
I have a Logitech Revue, Amazon Fire TV, Amazon Fire Stick and a Roku3 box. The Roku3 is the only one that has no real issues, always works and the best features. Other than that, my Vizio M-series TV has Yahoo! Smart TV and is sufficient for most streaming without a box.
Wukong romote app should work since it works over wifi. You probably need to just toggle bluetooth off and on.
Sent from my LG-LS980 using Tapatalk
spyder3 said:
Yeah, I tried that. No dice. I contacted Amazon and they are sending me a replacement remote. Apparently this problem is becoming common and a replacement remote fixes it.
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Click to collapse
Seems to be a very common problem. I had this problem with my first-gen FTV as well. Customer service didn't even bother asking any questions and had it replaced promptly. Hopefully it doesn't happen with my FTV2 remote.
I fixiti removing the remote from the bluetooth devices and leting the firetv connect again. So far 2 month and no issues
mjbxx said:
Can you let us know what the issue was and how you fixed your remote? It could be helpful to myself and others who may run into a non working Fire TV remote.
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Click to collapse
When I spoke with the Amazon CSR, he had me do the following
1) Remove the batteries from the remote
2) Hold the middle circle button AND the home button at the same time (keep holding for the next steps)
3) Disconnect HDMI and power cable from Fire TV
4) wait 30 seconds
5) Reconnect HDMI and Power Cable
6) Let go of remote buttons, re-insert batteries into remote
7) voila, remote worked again.
These steps basically reset the bluetooth settings on the Fire TV. After troubleshooting, I think the issue may be because of bluetooth interference from my Amazon Echo, cell phone and laptop that are all connected in the same room. Hope this helps! :highfive:
Is the FireTV remote the same as the FireTV Stick remote? I've ordered a new TV box to replace my stick and want to reuse the old remote. I'm not bothered about the voice features.
Good third party remote for android tv and amazon fire tv, and I find the mouse can be use in this app called CetusPlay, you can find it on google play store
and there is another on called wukong tv remote, but know it seems not working in the mouse.
Since the Fire TV stick has no usable USB port to speak of, we can't just plug in an IR dongle.
Some people have had success using HDMI-CEC and their TV remote control. However, my Olevia 232 TV doesn't seem to support the CEC protocol.
Has anyone had any luck using a PS3 remote? Has anyone tried using a Harmony PS3 adapter, or IR2BT bridge?
My thoughts were to build an Arduino device using BT shield setup to use the keyboard profile or Joystick profile; and couple that with an IR receiver.
I have successfully side loaded the settings.apk. I am able to pair a BT PC keyboard. I have seen reports that even some Samsung TV's don't support CEC protocol. So even if officially none of this works, I might be able to Pair one of the devices mentioned above with settings.apk.
Well, I had to side-load the settings.apk. In doing so, I could pair a bt keyboard and a bt media remote control by Satechi. Unfortunately, only PLAY/Pause and the home key do anything. But it's a star. The Forward and back buttons don't seem to work. However, I wonder, if they sent ff and rewind commands; if it would respond.
This gave me the idea to pair the Fire tv remote to my phone.
I was able to pair the Fire TV stick remote to my phone, and tested all of the key buttons .
Amazon Fire TV Remote
ButtonKeyCode
Up19
down20
left21
right22
back4
Home?
menu82
Rew89
Play85
FF90
I wonder if I rename a device to `Amazon Fire TV Remote` if it will accecpt paring in the normal Fire TV settings menu.
Hey!
I can't for the love of god be able to pair my Amazon FireTV Remote, Shield TV does not want to detect it while my macbook detects the remote without any problem.
I hold the "Home button" on the FireTV remote to put it in pairing mode, my macbook detects the fire remote without any problem and the shield never shows it while looking for bluetooth devices...
I tested my bluetooth speaker to see if shield's bluetooth was working and it detected the speaker without any problem, I don't understand why it never "sees" the firetv remote.. any ideias? plz halp!
Hello,
which Version do you like to pair? The Amazon Fire TV 1 or 2 remote? I have a Fire TV 2 Box and i was able to pair the remote with the Shield. The Version 2 is not bluetooth! You have to pair it as original Stuff.
Greetings
Can you use the Amazon Fire TV remote off/on button to turn off or make the Shield sleep?
Turn on does work with every key. But turn off you have to use the shutdown menu. But at this time i use a Logitech Remote + Hub + Flirc.
AndroidDuke17 said:
Hello,
which Version do you like to pair? The Amazon Fire TV 1 or 2 remote? I have a Fire TV 2 Box and i was able to pair the remote with the Shield. The Version 2 is not bluetooth! You have to pair it as original Stuff.
Greetings
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What do you mean by pair it as original stuff? I have a fire tv voice remote 2nd generation and can't seem to pair it with the shield.
BRICK0044 said:
What do you mean by pair it as original stuff? I have a fire tv voice remote 2nd generation and can't seem to pair it with the shield.
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Click to collapse
I believe he (or she) means you need to pair it as a Shield accessory rather than as a bluetooth accessory.
mrwookie6379 said:
I believe he (or she) means you need to pair it as a Shield accessory rather than as a bluetooth accessory.
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Click to collapse
Absolutely right. The remote 2nd generation is not a bluetooth. You have to pair it as original remote in the menu.
Regards
I have the first generation, it's bluetooth, but the shield doesn't detect it.
efegue said:
I have the first generation, it's bluetooth, but the shield doesn't detect it.
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I had the same Problem. I own a Amazon Fire TV gen1 bluetooth voice remote and I can not connect it with my nvidia shield tv pro.
I hope this is not caused by the firmware update version 352.
Any hint out there? I can not find the ES File Explorer too.
Greetings by Idijt
I didn't have to do any pairing to make it works.
But for few days, voice research doesn't works anymore.
shaun.s said:
Can you use the Amazon Fire TV remote off/on button to turn off or make the Shield sleep?
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Click to collapse
Which on/off button?
The Fire TV remote does not have such a button.
I_did_it_just_tmrrow said:
I had the same Problem. I own a Amazon Fire TV gen1 bluetooth voice remote and I can not connect it with my nvidia shield tv pro.
I hope this is not caused by the firmware update version 352.
Any hint out there? I can not find the ES File Explorer too.
Greetings by Idijt
Click to expand...
Click to collapse
I have the Amazon Fire TV Gen 1 voice remote too and cannot pair it to my Nvidia Shield TV? It can't see it even though I've tried both ways to put the remote into discovery mode:
1) Hold HOME button for 5-10 seconds
2) Take batteries out and put them back in
I like this remote better because it has all the buttons I actually need to use. I think someone at Nvidia tried to make their remote too simple that it hurt its basic functionality.
Assuming the v1. Voice is anything like the v2 Voice...
You'll need to give it more like 20s! This is also true for the FireTV2 itself. 10s, just isnt nearly long enough.
i have the shield tv (2017) and the firetv4k remote
when trying to pair as shiel accessorie i press the home button for abt 10-20 sec and then i see that the shield moves to the next step of pairing...however after some waiting time it fails and gives a failure message
any idea what else i could try?
snoopy7804 said:
i have the shield tv (2017) and the firetv4k remote
when trying to pair as shiel accessorie i press the home button for abt 10-20 sec and then i see that the shield moves to the next step of pairing...however after some waiting time it fails and gives a failure message
any idea what else i could try?
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Click to collapse
I have same issue, it shows Shield controller but then stops process
after the upgrade to nougat i had the same problem... pairing the amazon remote took forever and ended in a failure notice. try to pair the game controller first and than the fire tv remote. after pairing the game controler and orignal shield remote the amazon remote paired just fine.
Anyone found a solution? None of those solution works, amazon fire voice remote worked with my old tv shield, but it won't pair with 2017 model.
It dose show a picture of old shield tv game controller, after a while say faild.
n4r30s said:
Anyone found a solution? None of those solution works, amazon fire voice remote worked with my old tv shield, but it won't pair with 2017 model.
It dose show a picture of old shield tv game controller, after a while say faild.
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Is it possible that this is a Android 7 Nougat bug with bluetooth? I found something similar with a short google query.
At common:
Perhaps there is a chance to use adb or another script to add bluetooth firetv remotes.
I found some adb cpommands but missed the importand ones: https://stackoverflow.com/questions/41594707/adb-shell-bluetooth-commands
This is looking nice too and seems to have some code on github: http://www.londatiga.net/it/program...ally-pair-or-unpair-android-bluetooth-device/
We shoukd be able to find out the mac of the remote on a working FireTV-Device with adb enabled.
I am currently not at home to try it it out, can somebody try it?
Greetings by Idijt
..
2nd gen fire tv remote:
voice search was working perfectly till the last update. now it will start searching on button up and down so the results cant be shown because of the new search action
Gesendet von meinem ALE-L21 mit Tapatalk
hi ,
I have got the fire tv version 1 remote with voice, when I try to connect this to my shield tv as a Bluetooth accessory it shows in the accessory but It fails to connect to the fire tv remote.
I keep pressing the home button on the ftv remote for it to go in to pairing mode,
I have tried the shield accessories as well but I think the fire tv remote is only Bluetooth.
has anyone set up a ftv remote verison 1 with voice to work with the shield tv and how.
thanka
I have had a Harmony Hub and Fire TV for years and it always worked, until I tried to adjust some custom settings for Delay on Input because sometimes it wouldn't change the input to my Fire TV....after that, Harmony will no longer control the Fire TV with the remote. I have tried deleting the Fire TV device, deleting and recreating the Watch FIreTV activity, nothing works.
It will pair fine in Bluetooth settings on the Fire TV, it just will not control anything.
Any ideas on how I can get this to work again?
FYI, the Amazon Fire TV remote works fine, but I want to go back to using my Harmony Remote for everything.
This just started happening 2 days ago when I made some changes, which I have since reverted back to Defaults in an attempt to fix this issue.
Ok, well nevermind...so this time I opened up the App to see if I could control it that way and it told me that my hub was in pairing mode...even though I had already paired it. This time it paired again and I had access. My only thought is possibly this FireTV may have paired with my other Harmony remote in another part of the house. It all seems to be working fine now.