Develop Bugs

[Q] Sporadic Black Screen of Death, any solution?

I have the above issue with stock 4.2. Sometimes the screen goes blank (like a dark Grey back light), the phone is still on, but I can't get into it anymore. It registers touches etc, just the screen doesn't get back.
Flashed clean stock Image, factory reset and data restore.
Only battery pull helps. Happens 1 or 2 times per day in various situations (texting, browsing, whatsapp). Luckily I don't have any of the other 4.2 problems, except the missing December in Contacts. The phone is otherwise snappy as hell with 167 apps installed, recent tasks and swiping to close apps are instant.
Did anyone find a solution yet?
Sent from my Galaxy Nexus using Tapatalk 2

nomad4ever said:
I have the above issue with stock 4.2. Sometimes the screen goes blank (like a dark Grey back light), the phone is still on, but I can't get into it anymore. It registers touches etc, just the screen doesn't get back.
Flashed clean stock Image, factory reset and data restore.
Only battery pull helps. Happens 1 or 2 times per day in various situations (texting, browsing, whatsapp). Luckily I don't have any of the other 4.2 problems, except the missing December in Contacts. The phone is otherwise snappy as hell with 167 apps installed, recent tasks and swiping to close apps are instant.
Did anyone find a solution yet?
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Same thing here, never had an issue with 4.1.2 but now it happens 2-3 times a day
Sent from my Galaxy Nexus using xda premium

same me..
this is really annoying..anyone tried a clean install of 4.2 to see if its get solved? im bored to wipe..

andQlimax said:
same me..
this is really annoying..anyone tried a clean install of 4.2 to see if its get solved? im bored to wipe..
Click to expand...
Click to collapse
Let me know how that works... I have been having this problem also. Screen is blank every 2 days it happens once. Ever since 4.2 update. Before that I had no issues like this.
Also un related but I've started to notice faint horizontal lines in my screen. I use auto brightness. Is this normal or return for warranty?

i can confirm this happens to me too.
4.2 stock only rooted with custom recovery.

Same here folks, It may a bug in the 4.2 builds since Sprint did not officially release 4.2 yet.

This happens on my GSM model. It's never been rooted, and only started doing this after the 4.2 OTA.
You can shut the phone down without pulling the battery. Press the power button once to lock (or just wait until it locks on its own). Press the power button again to bring up the unlock screen, unlock and then long-press the power button. A short vibration tells you when the shutdown menu is up, and the SHUT DOWN button is across from the midpoint of the volume rocker, so you can press it without seeing it. The display works fine when it's powered back up again.
I have a theory that the problem is related to another bug in the auto-brightness in 4.2. The display always goes to maximum brightness for a split second before going black. I have set my phone to manual brightness for the last day or so and have not seen the problem again (yet).

same issue here, I'll try to keep the brightness to manual to see if it works

chanchan305 said:
same issue here, I'll try to keep the brightness to manual to see if it works
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Click to collapse
Manual brightness didn't work for me. Everything I have read seems to lead to something wacky in source. I finally went back to 4.1.2. It hurt to go backwards,but no more issues. I'll come back when it is fixed.
By the way, I did discover that if I was at my computer when it happened, I could reboot the phone using adb.

MondoMor said:
This happens on my GSM model. It's never been rooted, and only started doing this after the 4.2 OTA.
You can shut the phone down without pulling the battery. Press the power button once to lock (or just wait until it locks on its own). Press the power button again to bring up the unlock screen, unlock and then long-press the power button. A short vibration tells you when the shutdown menu is up, and the SHUT DOWN button is across from the midpoint of the volume rocker, so you can press it without seeing it. The display works fine when it's powered back up again.
I have a theory that the problem is related to another bug in the auto-brightness in 4.2. The display always goes to maximum brightness for a split second before going black. I have set my phone to manual brightness for the last day or so and have not seen the problem again (yet).
Click to expand...
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bfprd0 said:
Manual brightness didn't work for me. Everything I have read seems to lead to something wacky in source. I finally went back to 4.1.2. It hurt to go backwards,but no more issues. I'll come back when it is fixed.
By the way, I did discover that if I was at my computer when it happened, I could reboot the phone using adb.
Click to expand...
Click to collapse
I experience this issue, but not that frequent. Once every 4 or 5 days, i don't know. I've managed to pull a logcat today as i was near of pc, as posted before, adb/phone is responsive, it even locks the screen normally, there was nothing useful on dmesg. I don't normally use auto-brightness, but enabled it a little while ago, although now i'm not sure if it was enabled the first time it happened. This last time, it wasn't enabled, that I'm sure.
It happened to me both when I was using XDA-app. I have almost 0 user apps installed right now, also uninstalled XDA. Reporting back in a few.

the issue is related to location services
the "bug" has been reported to google http://code.google.com/p/android/issues/detail?id=40140
for a temporary fix turn off services/apps that track you e.g. latitude

ogdobber said:
the issue is related to location services
the "bug" has been reported to google http://code.google.com/p/android/issues/detail?id=40140
for a temporary fix turn off services/apps that track you e.g. latitude
Click to expand...
Click to collapse
huh... i also don't have location services active nor gps. i never do.
and, in our case, the phone is still on, it doesn't reboot, just the screen is black. it's not the same issue.
edit: if i manage to hit it again, my next step will be unroot. full stock.

bk201doesntexist said:
huh... i also don't have location services active nor gps. i never do.
and, in our case, the phone is still on, it doesn't reboot, just the screen is black. it's not the same issue.
edit: if i manage to hit it again, my next step will be unroot. full stock.
Click to expand...
Click to collapse
ok...star this issue https://code.google.com/p/android/issues/detail?id=40019

problem with keyboard htc one m8

after i update phone to 5.0.1 sometimes i have a problem with keyboard ,randomly they stopped work ,
when i tapping the place and keyboard should appear nothing happens.
after one or two minut going back :/
any experience with this,,
thank guys

i noticed the same thing...i had to reboot the phone few times...

Same issue here!
You can wait till christmas, but nothing works to get your keyboard back..except booting..

Yes same issue here. I've mentioned it not long after the Developer Edition received the OTA.
It's not even something that we can recreate, it's just completely random. It stays that way until a reboot and then it's fine again. Very irritating.

try to clear data in app settings, that work for me :/ 4 days no problems

vahica said:
try to clear data in app settings, that work for me :/ 4 days no problems
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Click to collapse
do other keyboards work?

vahica said:
try to clear data in app settings, that work for me :/ 4 days no problems
Click to expand...
Click to collapse
not an expert here; can you explain how/where/what?

Donky1973 said:
not an expert here; can you explain how/where/what?
Click to expand...
Click to collapse
go to ;
settings-apps-all-htc sense input- clear data

mxisme said:
do other keyboards work?
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Click to collapse
They've never worked for me... unfortunately.

vahica said:
go to ;
settings-apps-all-htc sense input- clear data
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Click to collapse
ah...the sense-input thing...makes sense...thanx!

No problems here.

Deleted cache but problem still occurs...randomly of course.... not that many times anymore though..

Donky1973 said:
Deleted cache but problem still occurs...randomly of course.... not that many times anymore though..
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Hello, the same problem with the keyboard .On any firmware, I have 6 different firmware problem persists.
p . s . TEL Verizon

Still having this damn problem.. Anyone know if it's isolated to Verizon phones? I'm on Verizon 5.0.1 stock, both the HTC and Google keyboard do it. Completely random, about once every day to 2-3 days. So annoying.

I'm having trouble with my HTC one M8
vahica said:
after i update phone to 5.0.1 sometimes i have a problem with keyboard ,randomly they stopped work ,
when i tapping the place and keyboard should appear nothing happens.
after one or two minut going back :/
any experience with this,,
thank guys
Click to expand...
Click to collapse
I had a problem with the keyboard lagging which got worse after the lollipop update, I was considering a warranty claim or rooting the phone and then the microphone packed in and the decision was made, I called the network who advised me to send it to HTC for repair which I did, it also had a few sync problems too, I asked the technical support guy about this problem and he said it would have to be reflashed, I sent it to them and they did the work, replacement microphones, replacement receiver, replacement lower board, replacement rubber something or other which I was told is something under the screen, replacement camera and a few others and of course it was flashed, I got it back after 8 days expecting my otherwise brilliant phone to be as it should be as I have come to expect from HTC, I switched it on and did the initial stages of making it work, I let it restore the last backup I made (off the phone with faults) which reported had failed but it started to restore the backed up apps, settings and my contacts, everything restored to how I had it before minus a couple of apps and a few notification settings, I have been using it for 2 days now however the keyboard has not been fixed by flashing it, unless the errors could have been brought in by the restoration? I have experienced the screen freeze and start jumping, jumping to the all open apps page, keyboard lag, keyboard is inaccurate, I went into the EE shop and they said that it should go back to HTC again, I haven't tried to hard reset it and go back to the factory settings and not restore the backup image this time, I've never had any problems with the 3 HTC phones I've owned, it is a good phone otherwise

Damn, I just went back to Dev Edition and sure enough it happened to me. Has this ever been fixed? This is way too annoying for me.

Possible Fix
For what it's worth, I went into App Manager to clear the Sense Input data as suggested by a previous poster (thank you) but did not have a 'Clear Data' button. There was a 'Settings' button though where I was able to turn off HTC Sense Input, after which my Swype keyboard immediately started working again. First time I've been able to resolve this SUPER annoying issue without rebooting the phone. Time will tell if it's a real fix; I'll update this post if not.
Phone is a brand new M8, still on stock 5.0.1

Can't press 'Install' when installing an APK

Good evening, just lately I have encountered a bug when trying to install APK's. When I go to install via Package Installer it will open up the screen and when I go to press next it doesn't do anything, I have tried rotating the screen and pressing Next and it just doesn't work whatsoever...
I powered off my device and powered back on and this seemed like it fixed the problem.
Is/has anyone else encountered this? I've also noticed ometimes when typing on the keyboard the sound goes tinny for 5 seconds or so and go back to normal, it's been like this since unboxing too.

I haven't had this issue exactly, but when I install a new app and it asks for permission to access my location/storage/etc.. I can't press Allow.. I can press Deny though no problem at all. Right now I'm manually going into apps/permissions and granting all my apps whatever I think it needs.. Just a pain to do it that way though!

I had this issue the other night. It seems an invisible overlay gets stuck sometimes. Not sure what app or why, but clearing all the recent apps fixed it for me. Try that if it happens again instead of waiting for the phone to restart.
Sent from my G3223

Also had this problem two days ago and restarting seemed to fix it. I was disabling some of the stock apps at the time so I wondered if that had something to do with it but I don't know, don't think I re-enabled any of the apps or anything before or after the reboot and so far it's been working since.

mikeandjaimie said:
I haven't had this issue exactly, but when I install a new app and it asks for permission to access my location/storage/etc.. I can't press Allow.. I can press Deny though no problem at all. Right now I'm manually going into apps/permissions and granting all my apps whatever I think it needs.. Just a pain to do it that way though!
Click to expand...
Click to collapse
Thanks for your feedback and I have also had that problem too. Of course yes we can go into app settings and enable and like you stated it's a pain haha. I know this isn't the place to point these problems out and get them fixed but it's nice to know I'm not the only one ??
redincali said:
I had this issue the other night. It seems an invisible overlay gets stuck sometimes. Not sure what app or why, but clearing all the recent apps fixed it for me. Try that if it happens again instead of waiting for the phone to restart.
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Click to collapse
Yes dude, that's correct and thanks for that valuable information I do clean my cache regularly and can't say I've come across the problem for a while, so thanks again.
exonym said:
Also had this problem two days ago and restarting seemed to fix it. I was disabling some of the stock apps at the time so I wondered if that had something to do with it but I don't know, don't think I re-enabled any of the apps or anything before or after the reboot and so far it's been working since.
Click to expand...
Click to collapse
I'd like to mention I have disabled and uninstalled quite a lot too, but I can't say if this adds to the problem. It'd just be really nice to hopefully get the new build of software that was recently announced on Xperia Blog but I can't say if this will fix the problems etc. I don't know? ??
Sent from my Sony Xperia XA1 Ultra using XDA Labs

LevsOG said:
Good evening, just lately I have encountered a bug when trying to install APK's. When I go to install via Package Installer it will open up the screen and when I go to press next it doesn't do anything, I have tried rotating the screen and pressing Next and it just doesn't work whatsoever...
I powered off my device and powered back on and this seemed like it fixed the problem.
Is/has anyone else encountered this? I've also noticed ometimes when typing on the keyboard the sound goes tinny for 5 seconds or so and go back to normal, it's been like this since unboxing too.
Click to expand...
Click to collapse
I've experienced this issue as well and the culprit seemed to be an overlay permission from another app. As I'm sure everyone knows, this phone's screen is very bright even at it's lowest setting. I like to read at night and the light bothers my wife so I started using an app called Nightowl that further dims the screen. Nightowl produces a overlay that dims the entire screen. If i happen to be running nightowl and try to install the app, I can't tap install. Once I turn off the app I'm able to install like normal. Hope that helps lead you in the right direction as restarting the phone every time a problem presents itself is kind of a bummer.

Oneplus 5T suddenly lagging

Hi, so i've been using the Oneplus 5T for a year and just recently it started having issues with lag, making the phone unusable. I tried installing different roms without success(Oxygen OS Open Beta 23, Lineage OS 16, and Oxygen OS 5.1.4) and i have no idea what is causing it. This issue began while i was on the OOS beta 23 and it wasn't rooted, it just started behaving that way suddenly i didn't drop it or anything, also the screen blinks and start doing weird things sometimes. Did anyone had this issue? And what can be causing it? Thanks
Link to a video of my problem: https://youtu.be/17LOiftTf8w

Found the issue. Apparently it's caused by google play services, if i clear the data of the app the phone works fine and as soon as i install something from the store it starts lagging again

I always have this issue after finishing a clean setup on oxygen os beta. One restart for me solves and never returns.

same here
https://forum.xda-developers.com/oneplus-5t/help/help-op5t-lagging-ang-static-screen-t3894594

freyrnygaard said:
I always have this issue after finishing a clean setup on oxygen os beta. One restart for me solves and never returns.
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Click to collapse
Weird, i have this issue on every rom and restarting doesn't fix it, even the boot animation lags

gondia said:
same here
https://forum.xda-developers.com/oneplus-5t/help/help-op5t-lagging-ang-static-screen-t3894594
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Click to collapse
If you find a solution please let me know i ran out of ideas my fix with the play services stopped working, thanks

What the hell is that lag issue seriously ??
I was thinking to flash a custom kernel and ROM but would it solve the issue ?
And the issue is completely random as well.

I have the exact same issue. Starts when i download something from playstore, open camera after a while or transfer big files e.g transferring data through oneplus switch. I have tried everything i could and didnt help. Upgrades, downgrades, root, trimming storage, clearing cache etc. Nothing is helping. If anyone finds a solution please tell me too. Really frustrated ?

The problem occured on official ROM but it comes back even on Lineage OS 16 (official too).
Do you think it could be a hardware issue ? If not, how come this problem happens even when flashing an other ROM ?

meresis said:
The problem occured on official ROM but it comes back even on Lineage OS 16 (official too).
Do you think it could be a hardware issue ? If not, how come this problem happens even when flashing an other ROM ?
Click to expand...
Click to collapse
when this problem starts to me on the first time I flash an asop and for 4 weeks the problem solved and after that, its happen again till now on the last beta the problem happened to me once or twice a day.

gondia said:
when this problem starts to me on the first time I flash an asop and for 4 weeks the problem solved and after that, its happen again till now on the last beta the problem happened to me once or twice a day.
Click to expand...
Click to collapse
For me it lags all the time, the phone is unusuable. I can reboot, flash a new ROM ... nothing will solve it.
I had this problem for almost 3 weeks and no fix from Oneplus, so I will buy a new phone.

juanval1 said:
Weird, i have this issue on every rom and restarting doesn't fix it, even the boot animation lags
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Click to collapse
I had the same issue 2 months ago, I tried everything to fix the problem even did hard reset using oneplus' official program and it didn't work.
I came to a conclusion that it's a hardware issue so I sent my phone to repair and one week later I got my phone back fixed.
I recommend you to do the same if you still have warranty, the whole process took only one week. The customer service is really good.

Same problem here, my phone lags like a hell. Running omnirom pie

EugenStanis said:
Same problem here, my phone lags like a hell. Running omnirom pie
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Is it like on the video that op posted?

Supersaan said:
Is it like on the video that op posted?
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Click to collapse
Not that much. I mean i can use my phone normally, but sometimes it lags a lot (not like in video, but still)

EugenStanis said:
Not that much. I mean i can use my phone normally, but sometimes it lags a lot (not like in video, but still)
Click to expand...
Click to collapse
Maybe try to reset your phone by using MsmDownloadTool, if that doesn't fix your problem then it must be a hardware issue.

Supersaan said:
Maybe try to reset your phone by using MsmDownloadTool, if that doesn't fix your problem then it must be a hardware issue.
Click to expand...
Click to collapse
Yeah i have done that, did not help me.

adeelazmat said:
I have the exact same issue. Starts when i download something from playstore, open camera after a while or transfer big files e.g transferring data through oneplus switch. I have tried everything i could and didnt help. Upgrades, downgrades, root, trimming storage, clearing cache etc. Nothing is helping. If anyone finds a solution please tell me too. Really frustrated
Click to expand...
Click to collapse
Yup also when you try to uninstall apps, i even tried running no gapps and that didn't help either

Supersaan said:
I had the same issue 2 months ago, I tried everything to fix the problem even did hard reset using oneplus' official program and it didn't work.
I came to a conclusion that it's a hardware issue so I sent my phone to repair and one week later I got my phone back fixed.
I recommend you to do the same if you still have warranty, the whole process took only one week. The customer service is really good.
Click to expand...
Click to collapse
The problem is that (not only i lost the warranty) but i'm not from the USA and sending them the phone is kind of hard and expensive, to the point that i think buying a new phone is cheaper. I reached to support anyways but i'm still waiting for a response after 3 days. What did they change on your phone?

juanval1 said:
The problem is that (not only i lost the warranty) but i'm not from the USA and sending them the phone is kind of hard and expensive, to the point that i think buying a new phone is cheaper. I reached to support anyways but i'm still waiting for a response after 3 days. What did they change on your phone?
Click to expand...
Click to collapse
I don't know what did they replace I didn't get any information about that. The screen is the same though they didn't change it, my guesses are either it's the motherboard or the motherboard to screen connector (it's called main flex I think, you can get on for about 3$)

Uresponsive black screen after updating to Android 10

After updating to 10, a few times a day my phone becomes completely unresponsive. Since the screen is off, I'm not even sure if the phone is powering off. I've flashed the factory image to see if starting clean would fix it, but that didn't work. Anybody else experiencing this?

darkstar73 said:
After updating to 10, a few times a day my phone becomes completely unresponsive. Since the screen is off, I'm not even sure if the phone is powering off. I've flashed the factory image to see if starting clean would fix it, but that didn't work. Anybody else experiencing this?
Click to expand...
Click to collapse
No, but you may be installing an app that is causing it. Try replicating the issue in safe mode. Ruling that out, if you have done a clean install using the full image (not ota) and allowed it to wipe your data there is not much more to do before contacting Google. A clean install restores your phone to its "out of the box" state. If the problem persists, it is likely hardware related. You can try a factory reset from the stock recovery... that is the first thing they will insist you do before processing an RMA.

v12xke said:
No, but you may be installing an app that is causing it. Try replicating the issue in safe mode. Ruling that out, if you have done a clean install using the full image (not ota) and allowed it to wipe your data there is not much more to do before contacting Google. A clean install restores your phone to its "out of the box" state. If the problem persists, it is likely hardware related. You can try a factory reset from the stock recovery... that is the first thing they will insist you do before processing an RMA.
Click to expand...
Click to collapse
I didn't have the issue on Pie and haven't installed any additional apps. It mainly happens after I haven't used the device for a while. It feels like it won't wake up so I have to hold the power button to force a reboot.

darkstar73 said:
After updating to 10, a few times a day my phone becomes completely unresponsive. Since the screen is off, I'm not even sure if the phone is powering off. I've flashed the factory image to see if starting clean would fix it, but that didn't work. Anybody else experiencing this?
Click to expand...
Click to collapse
Yes.
I was just peaking to a buddy with a 2xl and he is having the same issue since 10.

I have an issue where after about two day of it being on it will start to stutter, and then after a couple hours it reboots itself. It's done it since 10 was released. Never had an issue on 9. Now I proactively reboot it once I notice the stuttering. Kind of sucks since 9 was super stable for me. No new apps, and no settings were changed. Just updated to 10, and it started. Kind of like memory is leaking causing it to stutter/freeze, but the last patch they said they fixed the leak. Guess not.

bobbyphoenix said:
I have an issue where after about two day of it being on it will start to stutter, and then after a couple hours it reboots itself. It's done it since 10 was released. Never had an issue on 9. Now I proactively reboot it once I notice the stuttering. Kind of sucks since 9 was super stable for me. No new apps, and no settings were changed. Just updated to 10, and it started. Kind of like memory is leaking causing it to stutter/freeze, but the last patch they said they fixed the leak. Guess not.
Click to expand...
Click to collapse
I just had a random reboot while taking my dog for a walk. Was only listening to SiriusXM. Think I'm going back to Pie until Google gets the kinks ironed out on 10.

https://support.google.com/pixelphone/thread/14074635?hl=en

Booted into safe mode last night and had to force a reboot this morning to get the screen to respond. This is definitely an issue with 10 and not an app. I'm going back to Pie since having my phone turn off every night is unacceptable, especially since my phone is my alarm clock.

I took the OTA before setting up my new P3XL on A10 and don't have any issues. You might try wiping data then restore apps without data.

droidstyle said:
I took the OTA before setting up my new P3XL on A10 and don't have any issues. You might try wiping data then restore apps without data.
Click to expand...
Click to collapse
I flashed the A10 Oct factory image and wiped data. Still have the issue. The only thing that fixes it is going back to Pie.

So this happened to me twice now since being on 10. My screen would go black while using the phone, and then the phone would be unresponsive, so I would need to force a reboot, but after the Google splash screen it goes into recovery, and this message shows "Could not load Android OS. You can try again, or factory reset.". I did "Try again" both times, and it booted fine. Really irks me since I can't afford to do a factory reset since I use a lot of apps that have special info in them (Like Google Auth App that has many devices I need, and resetting I would have to redo every device). I hope Google can fix these issues with the next update.

I think my issue is due to the sensor bug that was introduced in 10. I have disabled the sensors on my phone and it hasn't froze since!! Hopefully Google fixes on the Nov update.

I'm having the issue that after my screen turns off, after a certain amount of time, I cannot get it to turn back on. The phone is still on, but is unresponsive to my input. I have to hard reset.
I have tried reflashing, and tried disabling sensors. I did not have an issue with the 10 September updated, but since updating to the November update, I had the issue non-stop all day.
Platform-Tools fully updated, not using gesture navigation, but the 2-button.

@MeetFace, yes! Same here since the November update. Something isn't right.

I'm still dealing with the black screen issue. Nov update didn't fix it.
https://issuetracker.google.com/issues/143288447

Update, I read in a thread somewhere that disabling darkmode fixed it for one person (rando I know).
I created a tasker script that disables darkmode once the screen shuts off, and enables it when it turns back on. So far, no BSOD this morning (4 hrs)
FWIW

MeetFace said:
Update, I read in a thread somewhere that disabling darkmode fixed it for one person (rando I know).
I created a tasker script that disables darkmode once the screen shuts off, and enables it when it turns back on. So far, no BSOD this morning (4 hrs)
FWIW
Click to expand...
Click to collapse
Can you share the tasker script? I love darkmode, but have never used tasker.

darkstar73 said:
Can you share the tasker script? I love darkmode, but have never used tasker.
Click to expand...
Click to collapse
Yep
https://taskernet.com/shares/?user=...uZXbuaEqxZTMoTxnDDk1yI=&id=Profile:Screen+Off

MeetFace said:
Yep
https://taskernet.com/shares/?user=...uZXbuaEqxZTMoTxnDDk1yI=&id=Profile:Screen+Off
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Click to collapse
How can you tell this is working? I've got it setup ??

MeetFace said:
Yep
https://taskernet.com/shares/?user=...uZXbuaEqxZTMoTxnDDk1yI=&id=Profile:Screen+Off
Click to expand...
Click to collapse
Thanks for this! Phone hasn't gotten a frozen black screen since I loaded the script!