Hi
Have got a serious problem. In a nutshell I decided to upgrade my ROM using the Samsung website. Ran the updater - after getting to the stage ‘downloading file 2’ it asked me to manually soft reset the phone. So I did and nothing. By now it had reached the ‘downloading file 3’ stage however the updater then froze too. I looked at my phone and all that appeared is a black screen with picture of white phone in the middle and an overlapping solid yellow triangle with an exclamation mark inside.
The phone now does not shut off/soft rest or anything. I even took battery out for five minutes but still same screen. The next problem is that I tried to run the updater again however it requires active sync and as the phone does not turn on it will not sync up.
Please can someone help with this? I am noob so please don’t suggest any soldering or hacking type methods but I can work my way round a set of clear instructions using basic software. I have spoke to Samsung who have suggested sending it to their engineer but will take two weeks just to give me a reply as to what’s wrong with it! Further if not covered I am screwed for repair costs and if covered it’s going to take ages and I need my phone back asap. As I used the Samsung website software there must be a way to solve this.
Please can all knowledgeable forum users reply as I have previously relied upon and used advice from this forum with much success. I would really appreciate it. Thanks to all in advance.
Sorry Samsung Omnia by the way
Welcome to forums
As this is an HTC devices forum only you won´t get too much atention, however in off topic there is a thread regarding samsung, perhaps there you can get more help.
Good luck,
Hi,
I suggest to ask on www.modaco.com forum, there many people have developed omina roms, so, for sure they know much more about this PDA.
Usually you should be able to enter in bootloader mode and flash a new rom but I don't know omnia. So, ask there and you'll find some answer.
Hello,
I was wondering: signing to HTCSense.com to register the phone and see what are the free services they offer would be a good idea having a rooted phone or doing so could lead to "unpleasant" consequences?
Thanks in advance for the help!
There's no problem. Atleast yet. It might be that they may implement some checks later on, but I doubt it and if they will, these forums will surely help you with anything that will happen.
Hello, I am in a unique situation. I have a Verizon Galaxy Note 4 version N910VVRU1ANI1. I live internationally and I use the phone strictly for wifi. I have a Gear VR but cannot use it because I can't update. The update needs to be connected to Verizon LTE networks to update. I need to update this phone through any means necessary.I have tried using Kies and Verizon Upgrade assistant but it always says that the phone software is up to date. I think the method I will have to use is to flash it myself. Someone said this was possible but I do not know how to do it or where to download the update online. I am willing to send $10 paypal to any person who can show me how to update this phone or point me in the right direction to update it. I will also name my first child after you.
I am getting desperate. Thank you for any help you might give me. Let me know if you have any questions.
P.S.
A few more additional questions I would appreciate answered if anybody knows:
1) What is the best place to post this question? I also posted this on reddit.
2) What is the exact name of the update? So I can maybe search the internet for the download
3) Is there any hope for me to play Gear VR?
EDIT: Somebody on reddit helped me. The only question I still have is does anybody know when the update will be available for me to download and flash to my device? Thanks
Hi everyone
This is my first post here and a sad one at present.
i restored my G3 back to stock last night and all seemed to go well but now my phone says McaFee mobile security your device is locked and is asking for a pin to unlock it.
i don't have this pin and i don't have a clue how to get it, i purchased the phone as a used mobile and it was all good until i did the root back to stock because lollipop was causing some serious lag issues.
can anyone please help me with a way around this if possible
big thanks in advance
Contact the person who sold you the phone. He entered the PIN. McAfee thinks the phone is stolen now.
You can try flashing stock firmware (kdz) file with CSE flash. It could help
http://forum.xda-developers.com/showthread.php?t=2785089
DelBoy said:
Contact the person who sold you the phone. He entered the PIN. McAfee thinks the phone is stolen now.
You can try flashing stock firmware (kdz) file with CSE flash. It could help
http://forum.xda-developers.com/showthread.php?t=2785089
Click to expand...
Click to collapse
Thanks for the reply
I contacted the seller and it seems the phone is infact 3rd hand if not more and basically he does not have the pin
i did the firmware flash and thats why I'm in the pickle now as the phone knows its been factory reset and MacaFee kicks in for security, the sellers not interested as he sold me the phone working which it was but lollipop was just killing the phone when i updated it and after trying to get back to kitkat I'm in brick land
If anyone else has a suggestion or can help then please do get in touch if possible
Thank you
In fact the previous owner set up an account here: McAffee Mobile Security.
Contact someone there and explain your situation.
I will contact McAfee for sure and see if they can help me but I do believe the answer I will receive will be can't help and I come to this conclusion through general security measure because I'm pretty sure anyone could steel a phone and call them up asking for the unlock code but let's see what they say.
If anyone has had this happen and have found a way around the issue please do send me a private message if you don't wish to publish it as I am stuck big time at present
Cheers
I have just got off the phone with McAfee customer support here in the UK and well to be blunt I'm up that creek without a paddle
Nothing they can do for me because even though the software licence is valid and I have the original owners email address that confirms this because I don't have a prof of purchase for the phone like a receipt or mobile number for the original owner they can not help me I'm anyway
All they said I can do is to keep emailing the owner with this email address and hope for a reply and if I get one enter the pin and it will unlock
So people be very careful if you don't have the pin for your phone as it looks like I have just lost £240 and now have a brick to look at
Again if any of you wonderfully cleaver people know of a fix please do help me out if possible
Thanks
Joe
talk2joe said:
I have just got off the phone with McAfee customer support here in the UK and well to be blunt I'm up that creek without a paddle
Nothing they can do for me because even though the software licence is valid and I have the original owners email address that confirms this because I don't have a prof of purchase for the phone like a receipt or mobile number for the original owner they can not help me I'm anyway
All they said I can do is to keep emailing the owner with this email address and hope for a reply and if I get one enter the pin and it will unlock
So people be very careful if you don't have the pin for your phone as it looks like I have just lost £240 and now have a brick to look at
Again if any of you wonderfully cleaver people know of a fix please do help me out if possible
Thanks
Joe
Click to expand...
Click to collapse
have you tried any diff roms or cyanogen mod? maybe a diff software wont have the mcafee on like cyanogen mod
No I haven't tried to put any other software on because I can no longer access download mode as the McAfee has a kill switch and won't let me do anything from what I can see.
All I can do it switch on my device I can't even get into setting properly because the McAfee block kicks in to quickly and I've tried probably 20 odd times
If anyone can explain a way for me to flash another operating system onto my handset please get in touch as I will try anything rather than have a dead phone and e out of pocket
Cheers
Take it some private repair shop. They will solve your issue.
DelBoy said:
Take it some private repair shop. They will solve your issue.
Click to expand...
Click to collapse
If i can not get around this fix i will defo take it to a shop as you mentioned and try my luck.
but i have some news
i have managed to get into the phone and it allows me to gain access without lock down but no sim installed yet.
i followed the steps from an earlier thread on how to get to buddy lock code and gain access to Macafee software but i do not see or can not figure out how to enter a buddy number as suggested in the last part of the solution
anyone know how to enter a buddy number please
cheers
Bump up just for those who might have missed this thread
Anyone know how I add buddy number please
Cheers
open the apk. on top , on the right there are like three dots. settings, scroll down to find device-buddy list.
under settings you can also see subscription info. there you can find the email of the person who set up the apk.
Well just wanted to say thanks to everyones help who replied or sent me a ptivate message
My phone is back and working well and i now have a new password for mcafee
Took some time and my device went through a few stalls n freezing trips but after being persistant i got around the issues.
Cheers to all
talk2joe said:
Well just wanted to say thanks to everyones help who replied or sent me a ptivate message
My phone is back and working well and i now have a new password for mcafee
Took some time and my device went through a few stalls n freezing trips but after being persistant i got around the issues.
Cheers to all
Click to expand...
Click to collapse
how were you able to enter the buddy code?
i have the same problem..i cant access my lg g3 because of mcafee.. i dont know the pincode.. im the 3rd owner of the phone and i dont know how to contact the first person who bought this.. im begging you guys please help me
cass10 said:
i have the same problem..i cant access my lg g3 because of mcafee.. i dont know the pincode.. im the 3rd owner of the phone and i dont know how to contact the first person who bought this.. im begging you guys please help me
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Click to collapse
Deleted
here is the method :https://forum.xda-developers.com/lg...are-method-t3534946/post70470494#post70470494
Hello xda-developers.com community, i hope that every one is doing great.
I have a problem wirh my new Google Pixel 3 XL, wich i bought from a phone market. When i connected to intenet the device seems to be locked and i can't access to anything on device only the interface in the image below.
Is there any solution for that? i am a biginer and take it easy on me please.
if there no help tell me so i can return it to the seller.
I will appreciate any help.
thank you
mounir2.0 said:
Hello xda-developers.com community, i hope that every one is doing great.
I have a problem wirh my new Google Pixel 3 XL, wich i bought from a phone market. When i connected to intenet the device seems to be locked and i can't access to anything on device only the interface in the image below.
Is there any solution for that? i am a biginer and take it easy on me please.
if there no help tell me so i can return it to the seller.
I will appreciate any help.
thank you
Click to expand...
Click to collapse
What phone market?
If that display comes up when you turn the phone on, what happens when you tap next?
Homeboy76 said:
What phone market?
If that display comes up when you turn the phone on, what happens when you tap next?
Click to expand...
Click to collapse
Im guessing the FBI appears within 12-24 hrs.
This is a notice put up by the Google apps device manager app. It means that that device is a company managed device and you should return it.