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I'm having problems completing a firmware upgrade on my wife's Galaxy S2. It's at ICS and I want to get it to Jelly Bean. We're using the horrible Samsung program Kies, which is hosting the update to us. It sees the S2 fine... No problems there. It identifies the phone and tells us there's a newer firmware version we can download. Every time I perform the update, it downloads the firmware and when it reboots the phone, I get an error that the device can't be found and I should try again. When I go in device manager, I see an exclamation point on Samsung Mobile USB CDC Composite Device and it says the device couldn't be started.
It looks as thought, when the phone reboots to download the firmware from the laptop after the laptop has the firmware, Kies isn't seeing the phone. So I did vol-up-down to get it in programming mode and then reinitiated the download. That little trick doesn't work since Kies isn't identifying the device.
I've checked that I have the most current drivers, which I do. I've uninstalled them and reinstalled them and uninstalled Kies and reinstalled Kies and still get the error. I've also already updated the firmware on my Galaxy S3 using Kies on this computer and it worked fine. Now when I do it on my wife's S2, it bombs.
I then loaded Kies on another laptop and it's even worse. It downloads the firmware update and the entire application totally crashes.
I've gone to T-Mobile and they can't help with anything. They suggested turning USB Debugging on in the Developer Options on the phone, which I did. Still, nothing.
I located the hooks in the registry editor for the CDC composite device driver and everything *looks* good, as far as I can tell. Driver is dated 1/23/2013. As I said, it updated the firmware on my S3 fine... It just won't do it on my wife's S2. I don't know what to do.
Can anyone provide any advice or help? I've spent about 11 hours on this over two days and am running out of ideas.
-Paul
premington said:
I'm having problems completing a firmware upgrade on my wife's Galaxy S2. It's at ICS and I want to get it to Jelly Bean. We're using the horrible Samsung program Kies, which is hosting the update to us. It sees the S2 fine... No problems there. It identifies the phone and tells us there's a newer firmware version we can download. Every time I perform the update, it downloads the firmware and when it reboots the phone, I get an error that the device can't be found and I should try again. When I go in device manager, I see an exclamation point on Samsung Mobile USB CDC Composite Device and it says the device couldn't be started.
It looks as thought, when the phone reboots to download the firmware from the laptop after the laptop has the firmware, Kies isn't seeing the phone. So I did vol-up-down to get it in programming mode and then reinitiated the download. That little trick doesn't work since Kies isn't identifying the device.
I've checked that I have the most current drivers, which I do. I've uninstalled them and reinstalled them and uninstalled Kies and reinstalled Kies and still get the error. I've also already updated the firmware on my Galaxy S3 using Kies on this computer and it worked fine. Now when I do it on my wife's S2, it bombs.
I then loaded Kies on another laptop and it's even worse. It downloads the firmware update and the entire application totally crashes.
I've gone to T-Mobile and they can't help with anything. They suggested turning USB Debugging on in the Developer Options on the phone, which I did. Still, nothing.
I located the hooks in the registry editor for the CDC composite device driver and everything *looks* good, as far as I can tell. Driver is dated 1/23/2013. As I said, it updated the firmware on my S3 fine... It just won't do it on my wife's S2. I don't know what to do.
Can anyone provide any advice or help? I've spent about 11 hours on this over two days and am running out of ideas.
-Paul
Click to expand...
Click to collapse
First u got check USB debugging ON (on the phone)
disable anti virus on the pc/laptop
kies will put your phone into download mode and will take awhile (Kies is super slow) for good reasons
Also consider rooting your phone and install custom recovery (CWM) and flash all the rom(s) you wish [if that's an option]
hit Thanks if i helped
Thanks for the help, Sam.
I'll try it again with the virus protection off. I disabled the Windows firewall and that did nothing. I've tried it about 12 to 15 times, which takes a long time because Kies takes so long to download what it needs.
Can I root a T-Mobile phone? I used to have a Motorola Atrix 2 and rooted that and did manual firmware and ROM upgrades, but that was an unlocked and rooted phone. I'm afraid I may screw up the phone or my T-Mobile service by rooting it and doing custom installs. Does anyone have experience with this on a T-Mobile phone they purchased at T-Mobile? I don't want to mess the phone up.
At this point, I think that's the only way I'm going to go Jelly Bean on my wife's phone.
-Paul
Rooting your s2 is simple and easy to do. Go to the dev section and look at the threads on how to do it.
You will use Odin to flash a custom recovery such a TWRP whick will install supersu. At that point you can flash the ROM of your choice and not have to deal with Kies anymore.
Hope this helps
Sent from my SAMSUNG-SGH-T989 using xda premium
use this as a ref. http://galaxys2root.com/galaxy-s2-root/how-to-root-t-mobile-galaxy-s2-sgh-t989/
make sure to backup your current ROM as soon as your get root& cwm
after that u can flash any rom here is a list :http://www.androidmodmarket.com/ModMarket/Devices/Device-XDA-F-1332.html
i think u will like a clean fast 4.2.2 (jb) rom like slimbean....
try 'em & see which one u like......xda is your best bet for help & just about anything ROM
hit thanks if u like
sam.balia1012 said:
use this as a ref. http://galaxys2root.com/galaxy-s2-root/how-to-root-t-mobile-galaxy-s2-sgh-t989/
make sure to backup your current ROM as soon as your get root& cwm
after that u can flash any rom here is a list :http://www.androidmodmarket.com/ModMarket/Devices/Device-XDA-F-1332.html
i think u will like a clean fast 4.2.2 (jb) rom like slimbean....
try 'em & see which one u like......xda is your best bet for help & just about anything ROM
hit thanks if u like
Click to expand...
Click to collapse
This is all great information... Thanks so much. I've pressed "Thanks" to each of you. :good:
-Paul
My phone's stuck on the firmware from April 1st (specifically LRX21V.WW-ASUS-Z00A-2.13.40.13_20150401_8390_user044030427_201501601090010000500001). I have the TW 4GB/32GB/1.8GHz version of the phone and I have not ever unlocked the bootloader or rooted.
I can check for a OTA but it doesn't come up with anything. I was told to download the firmware from ASUS's support site and flash it from there. I downloaded the WW zip (my phone is currently running the WW version) and made sure it was *-user.zip and put it in the Internal Storage but my phone doesn't detect it. I've rebooted, recopied it, tried with a different version of firmware (still newer than my version) and no matter what I do I don't get the notification to update. I've also since factory reset my phone, which hasn't helped.
ASUS told me to try downloading the WW_2.14.40.19 zip and trying to update with that, but I don't get the notification to update either. My friend who also has the same model as me has exactly the same problem and we both have Android OS swallowing up ~60% of the battery per charge by using up the CPU, which is very annoying.
I have exactly the same problem. I can't update my phone.
The systemupdate.apk also crashes at start.
mikbob said:
My phone's stuck on the firmware from April 1st (specifically LRX21V.WW-ASUS-Z00A-2.13.40.13_20150401_8390_user044030427_201501601090010000500001). I have the TW 4GB/32GB/1.8GHz version of the phone and I have not ever unlocked the bootloader or rooted.
I can check for a OTA but it doesn't come up with anything. I was told to download the firmware from ASUS's support site and flash it from there. I downloaded the WW zip (my phone is currently running the WW version) and made sure it was *-user.zip and put it in the Internal Storage but my phone doesn't detect it. I've rebooted, recopied it, tried with a different version of firmware (still newer than my version) and no matter what I do I don't get the notification to update. I've also since factory reset my phone, which hasn't helped.
ASUS told me to try downloading the WW_2.14.40.19 zip and trying to update with that, but I don't get the notification to update either. My friend who also has the same model as me has exactly the same problem and we both have Android OS swallowing up ~60% of the battery per charge by using up the CPU, which is very annoying.
Click to expand...
Click to collapse
I am having this issue as well. Anyone figure out how to fix it?
I think I fixed it.
First I flashed a pre-rooted ROM (Like in this tutorial: asus-zenfone.com/2015/04/asus-zenfone-2-pre-root-systemimg.html)
After that, my phone detected the update files.
I hope this will help
I have same problem
That most likely indicates that you have CN device with WW rom slapped on top of it. The only way for OTA is unlocked bootloader and TWRP install, or ADB sideload full update each time new firmware released. If you still can return the device - do it.
Try:
1. Copy the downloaded firmware file to MicroSD
2. Rename it to MOFD_SDUPDATE.zip
3. Go to recovery mode
And the file should be detected and the update process should start immediately.
Edit: Okay, looks like your guys got it fixed.
Edit2: And oh no, this was actually a one year old thread :-|
Thanks dude!
:good::good::good::good::good::good:
I had to send my rooted Samsung Galaxy Tab S 10.5 to Samsung for repair. I did a factory reset of my device and just received it back. My device was rooted stock prior to me doing the factory reset. It has been a year since I rooted this device, and I would like to know if someone could point me in the right direction for restoring root of my device. Thanks so much in advance.
http://forum.xda-developers.com/galaxy-tab-s/development/root-cf-autoroot-twrp-t800-t3079488
Thanks I have re-rooted my device.
Factory reset doesn't remove root anyway, so the device was still rooted when you sent it back.
Thanks everyone
Now that I am rooted again, I keep getting a popup about what I believe is a firmware update. I know if I install it I will more than likely lose root. Is it possible for me to get this update and retain root? If so, how can this be accomplished?
Thanks so much in advance.
ashyx said:
Factory reset doesn't remove root anyway, so the device was still rooted when you sent it back.
Click to expand...
Click to collapse
When I first read the OP I took it as they sent him a replacement or something. After reading it again, I see he got the same one back. So, yea, it was still rooted anyway.
statustray said:
Thanks everyone
Now that I am rooted again, I keep getting a popup about what I believe is a firmware update. I know if I install it I will more than likely lose root. Is it possible for me to get this update and retain root? If so, how can this be accomplished?
Thanks so much in advance.
Click to expand...
Click to collapse
My personal opinion is to just do the update and then reroot. To me; it's just a cleaner method and I prefer cleanliness when it comes to updating, rooting, and such.
noxarcana said:
My personal opinion is to just do the update and then reroot. To me; it's just a cleaner method and I prefer cleanliness when it comes to updating, rooting, and such.
Click to expand...
Click to collapse
Agreed, it's a triviality to re-root.
The update won't install anyway with root already installed.
Yea, forgot about updates not working when rooted. Just use Kies or Smart Switch to update and return to stock.
Sent from my SM-T700 using Tapatalk
I see that it is recommended to use Kies or Smart Switch. I have Kies on my windows computer, and it did tell me that there is an update available for my Samsung Galaxy Tab S 10.5. The update is ~ 1.6GB, while on the tablet itself it says the update is ~ 400MB. That's a huge difference in size. Any reasons why?
Also, it tells me the update can fail if the device is rooted- in which case my device is indeed rooted. Should I be concerned? Or should I use some other application to update the firmware on my device?
Thanks in advance.
statustray said:
I see that it is recommended to use Kies or Smart Switch. I have Kies on my windows computer, and it did tell me that there is an update available for my Samsung Galaxy Tab S 10.5. The update is ~ 1.6GB, while on the tablet itself it says the update is ~ 400MB. That's a huge difference in size. Any reasons why?
Also, it tells me the update can fail if the device is rooted- in which case my device is indeed rooted. Should I be concerned? Or should I use some other application to update the firmware on my device?
Thanks in advance.
Click to expand...
Click to collapse
The difference in size, I imagine, probably has to do with OTA updates only adding in the differences between the current version and the update version. I know Kies and Smart Switch completely overwrites EVERYTHING and does a 100% fresh install of every single file in the software. Make sense?
No need to worry about the OTA update failing during install since you can't do OTA updates when rooted. I recommend getting rid of Kies and installing Smart Switch. Smart Switch is faster and easier on your PC resources than Kies.
noxarcana said:
The difference in size, I imagine, probably has to do with OTA updates only adding in the differences between the current version and the update version. I know Kies and Smart Switch completely overwrites EVERYTHING and does a 100% fresh install of every single file in the software. Make sense?
No need to worry about the OTA update failing during install since you can't do OTA updates when rooted. I recommend getting rid of Kies and installing Smart Switch. Smart Switch is faster and easier on your PC resources than Kies.
Click to expand...
Click to collapse
I've downloaded/installed Smart Switch. Right now it is backing up my device. Just to make certain I am understanding things correctly, I run the update using Smart Switch, and then after it finishes, providing it finishes successfully, I would then proceed to re-root my device again using the method from the other thread?
Thx
statustray said:
I've downloaded/installed Smart Switch. Right now it is backing up my device. Just to make certain I am understanding things correctly, I run the update using Smart Switch, and then after it finishes, providing it finishes successfully, I would then proceed to re-root my device again using the method from the other thread?
Thx
Click to expand...
Click to collapse
Correct!
noxarcana said:
Correct!
Click to expand...
Click to collapse
Ok, I am starting the process now. Here goes nothing... it's telling me, "Downloading files for the Galaxy Tab S software update... Please do not unplug the cable connected to the PC".
I will post updates here as it continues. Right now the download is at 10%.
statustray said:
Ok, I am starting the process now. Here goes nothing... it's telling me, "Downloading files for the Galaxy Tab S software update... Please do not unplug the cable connected to the PC".
I will post updates here as it continues. Right now the download is at 10%.
Click to expand...
Click to collapse
You'll be fine. I've restored mine to stock this way MANY times. Never failed once.
noxarcana said:
You'll be fine. I've restored mine to stock this way MANY times. Never failed once.
Click to expand...
Click to collapse
It has finished downloading and my tablet has rebooted to what appears to be download mode. On the screen of the tablet it says, "Downloading... Do not turn off target!!"
On my computer screen it appears that the computer is installing drivers. Also I just got a popup on my computer screen as well that says, "Failed to recognize software update mode...." - I think this is because my computer is trying to install the 2nd driver.
statustray said:
It has finished downloading and my tablet has rebooted to what appears to be download mode. On the screen of the tablet it says, "Downloading... Do not turn off target!!"
On my computer screen it appears that the computer is installing drivers. Also I just got a popup on my computer screen as well that says, "Failed to recognize software update mode...." - I think this is because my computer is trying to install the 2nd driver.
Click to expand...
Click to collapse
Yea, drivers being reinstalled might cause an issue. It may not finish doing the update. But; no worries. There's an emergency recovery process that will fix it. Give it a chance to finish on its own though.
noxarcana said:
Yea, drivers being reinstalled might cause an issue. It may not finish doing the update. But; no worries. There's an emergency recovery process that will fix it. Give it a chance to finish on its own though.
Click to expand...
Click to collapse
I had already started the process again. I did get tablet out of download mode per the screen instructions. The update failed and would not continue. So now its telling me, "Downloading files for the GALAXY Tab S software update... Please do not unplug the cable connected to the PC."
So now it is downloading again, and is at 85%.
statustray said:
I had already started the process again. I did get tablet out of download mode per the screen instructions. The update failed and would not continue. So now its telling me, "Downloading files for the GALAXY Tab S software update... Please do not unplug the cable connected to the PC."
So now it is downloading again, and is at 85%.
Click to expand...
Click to collapse
At least it should be fine now that the drivers are installed.
It has moved forward this time, and is saying, "Software update for GALAXY Tab S is in progress... Please do not unplug the cable connected to the PC."
Tablet is in download mode and no complaints about drivers.
Smart Switch is now saying, "Software update for GALAXY Tab S is complete. The device will now restart. Disconnect and reconnect the cable."
So, I have disconnected and reconnected the USB cable. The device is booting up, and on the screen of the device, it is saying "Android is upgrading... Optimizing app ___ of 225."
Hi,
I have applied firware update for years without problems but today I am stumped.
I tried to update todate from 6ETLL firmware to the newer 6FUBD both Android 11.
Set up Odin using 3.14.4 and started ok.
Then I had the install stopping and disconnecing to the phone.
Eventually I disconnected the phone lead and it now wont boot passed the error message -
An error has occurred while updating the device software.
Use the Emmergency recovery function in the Smart Switch PC software.
So I installed this on my pc it it fails to recognise the phone even in Emmergency recovery mode.
I have tried all methods of trying to reboot the phone but it always comes back to the above arror message and wont go into recover mode or download mode.
I did not but this from O2 but directly from Samsund and its just out of warrantee.
I dont know wheer the service center is in the Uk and thats a lst resort anyway.
Any suggestions please.
Repaste from my other reply on the UI3 update :
"
Odin hates thunderbolt - If you plan on using a USB-C port make sure it's not thunderbolt. It will fail half way in and freeze. Get a well rated cable and do it via USB concentrator directly
If you get stuck and you cannot access recovery via key combo or smartswitch emergency recovery use Odin
Open options and select get device info - It will reboot directly to the recovery if it was previously written (check the log). After that disable the get device info option and reconnect the cable (select files for flashing again - should go smoothly.
If after the reboot and setup you get a moisture warning on the USB port - this does not make nay sense but it works - Turn off the Note, plug in a usb cable on the PC and reboot the phone connected to the cable - It will reset the sensor warning and should work flawlessly.
Hope to have helped - Had a bit of a jarring adventure setting this one up this time.
The lag in the animation is there, however, I think it's the animation timer that is set higher (slower) it's not slow "per se" but it shows. "
Bomm,
I must say.... I dont know how to thank you. Your post saved my Note 10.
I emailed Samsung repair and after 2 days they said phone xxxxx if you need it repaired under warrantee.
I waited a week for the phone to lose its battery and when booted back on charge cane up with the same error.
So I went back on xda and you had kindly posted the exact fix I needed. I didn't expect that. I know now if I have the same issue again. It was my pc I think using usb-c to usb-c like you said. Thank you so much.
I didn't get any warnings at all. booted up fine.
Johny1fin said:
I didn't get any warnings at all. booted up fine.
Click to expand...
Click to collapse
had the same issue. I was stumped at first too
I've tried all the posts but when I say start in odin, the phone restarts and gives an error
As you say you are super, my friend, I applied it step by step, the phone entered the download mode.
Not sure why you want Q or above on the 10+.
I'm still running on Pie/One UI. Fast, very stable and zero issues. Last reload was back in June.
If the OS is running well and fulfilling its mission let sleeping dogs lie.
One issue is if we don't keep up to date then at some point Samsung will stop support on a particular phone and the phone can be years out if date.
They may then be on a version unsupported by the apps suppliers and will be more difficult to sell if you want to buy a new phone.
Johny1fin said:
One issue is if we don't keep up to date then at some point Samsung will stop support on a particular phone and the phone can be years out if date.
They may then be on a version unsupported by the apps suppliers and will be more difficult to sell if you want to buy a new phone.
Click to expand...
Click to collapse
No problem here. All my PCs, their XPx64/W7 OSs as well as my Androids Kitkat/Pie OSs are now unsupported.
No issues and all continue to fulfill their missions.
Forced learning curves waste my time and offer little in return. My last learning curves were from Kitkat to Pie and XPx64 to W7.
I stopped updating with the best versions of both MS and Android. I don't rat's arse if it stays like that for the next 10 years... or if my Windows machines mutate into Pie or Linux machines
Whatever works best for me.
It's not just the bugs that won't get fixed it's the vulnerabilities as well, then the apps stop working. I actually enjoy upgrading my kit and amon Windows 10 21h1. Anti virus packages mat stop working as well.
Johny1fin said:
It's not just the bugs that won't get fixed it's the vulnerabilities as well, then the apps stop working. I actually enjoy upgrading my kit and amon Windows 10 21h1. Anti virus packages mat stop working as well.
Click to expand...
Click to collapse
I've never had a malware or virus issue that required a factory reset in over 7 years of using Android. More than half of the time was using out of date OS's. My current Pie OS is over a year out of date.
99% of rootkits, viruses etc are uploaded by the user. There's no protecting the stupid.
I have redundant complete backups so a factory reset will cost me normally 2 hours and at worst case 6-8 hours if I need to restore the SD card.
You waste far more time then this fighting with the bugs, the learning curve and the forced factory reset that a major firmware update requires.
I get to use the OS of my choice... you get whatever they throw at you and the ride that comes with it.
Hi, I have a fold 3, which turned off during normal use and never turned on again, when turned on it remains stuck on the "samsung galaxy logo".
In recovery I tried the update via sd by downloading the firmware from samfw, but it gives error
E: libfs_mgr error updating for slotselect
E: libfs_mgr failed to mount sdcard.
Connecting it to the PC detects that it connects but does not recognize it and does not work, drivers and adb installed.
Install the latest version of the software
The phone was pin / fingerprint locked
It hasn't been formatted, does anyone have any advice on how to do this? At least to recover the data.
How to update your Samsung Galaxy smartphone and install official firmware
Follow these instructions to manually install Android updates through recovery and full firmware using Odin on Samsung Galaxy smartphones.
www.xda-developers.com
If under warranty send to Samsung.
Sounds like a hardware failure.
If so mucking with the firmware may brick it.
Like mate above wrote send to service. I supposed need replace motherboard in this case.
_GRIZZLY_ said:
Like mate above wrote send to service. I supposed need replace motherboard in this case.
Click to expand...
Click to collapse
might not need to be the motherboard, it depends on what part is faulty.
Akira_Kitsune said:
might not need to be the motherboard, it depends on what part is faulty.
Click to expand...
Click to collapse
Maybe yes but rather no chance know it without service.
try use smartswitch from samsung,there is emergency recovery
ashcze said:
try use smartswitch from samsung,there is emergency recovery
Click to expand...
Click to collapse
thanks for the information, however, that software is not detected, I managed to get it read by adb and odin, through odin I tried to install the latest version of the software, it doesn't give errors but then it doesn't start when I restart.
Through adb it stays on the verifyng update package and doesn't install.
Mak563 said:
thanks for the information, however, that software is not detected, I managed to get it read by adb and odin, through odin I tried to install the latest version of the software, it doesn't give errors but then it doesn't start when I restart.
Through adb it stays on the verifyng update package and doesn't install.
Click to expand...
Click to collapse
So in my opinion you are exhaust possibilities rescue in home and unfortunetly need send device to service.
In over a decade of using Androids (all Samsung) I've never seen a firmware failure. Occasionally the user data partition got skewed almost always by a 3rd party app. On a stock flagship Samsung the chances of firmware corruption is almost zero unless there's an outright hardware failure...
The N10+ in my hand load is over 2.5 yo, last update was 3 years ago. Still fast and stable with minimal maintenance. That's what a stock Android is (or should be) capable of... if you don't update it.
blackhawk said:
In over a decade of using Androids (all Samsung) I've never seen a firmware failure. Occasionally the user data partition got skewed almost always by a 3rd party app. On a stock flagship Samsung the chances of firmware corruption is almost zero unless there's an outright hardware failure...
The N10+ in my hand load is over 2.5 yo, last update was 3 years ago. Still fast and stable with minimal maintenance. That's what a stock Android is (or should be) capable of... if you don't update it.
Click to expand...
Click to collapse
Yes, I can confirm too that with example Note 5, Note 9 and now fold 2 older software (max next only one big update to newer version android) is the most stable and battery friendly. Newer version maybe looking "newer" have few intersting function but for daily use usually are little more lags, lottery with battery life. Especially my old Note 5 with android 6 which had when I bught running very nice and now, even after clean install last stock software in this case android 7 Note 5 have a lot of lags and running like the cheapest android device. This my one of a lot example like newer software isn't always better.
Mak563 said:
Hi, I have a fold 3, which turned off during normal use and never turned on again, when turned on it remains stuck on the "samsung galaxy logo".
In recovery I tried the update via sd by downloading the firmware from samfw, but it gives error
E: libfs_mgr error updating for slotselect
E: libfs_mgr failed to mount sdcard.
Connecting it to the PC detects that it connects but does not recognize it and does not work, drivers and adb installed.
Install the latest version of the software
The phone was pin / fingerprint locked
It hasn't been formatted, does anyone have any advice on how to do this? At least to recover the data.
How to update your Samsung Galaxy smartphone and install official firmware
Follow these instructions to manually install Android updates through recovery and full firmware using Odin on Samsung Galaxy smartphones.
www.xda-developers.com
Click to expand...
Click to collapse
Did you tried to make complete wipe from the recovery menu? I know you care about your data but at this point Samsung won't help you and they will probably try to wipe the device first.
In the end not being able to recover it from recovery, I sent it under warranty and they replaced the motherboard.