Nokia 8.1 display issue - Nokia 8.1 Questions & Answers

I have a Nokia 8.1 whose display has gone bad. It goes from correct brightness on the left edge to darker colours on the right edge. There are also issues on the top right corners. After some use, I can see some temporary burn in as well. No issues with touch though.
When I took the phone to Nokia care, they said it's a motherboard issue. I feel it's more of a display issue. I wanted to know if my gut feeling is correct before ordering a replacement display panel.
Thanks as always

maroonmoon said:
I have a Nokia 8.1 whose display has gone bad. It goes from correct brightness on the left edge to darker colours on the right edge. There are also issues on the top right corners. After some use, I can see some temporary burn in as well. No issues with touch though.
When I took the phone to Nokia care, they said it's a motherboard issue. I feel it's more of a display issue. I wanted to know if my gut feeling is correct before ordering a replacement display panel.
Thanks as always
Click to expand...
Click to collapse
Hi, it could be both this and that But if they said it's because of the base board, they didn't just say that, so that's probably the reason.

Related

Flashlights on the bottom of the display

Hey guys,
I want to know, if you have such "flashlights" on the bottom of your screen, too.
Just on the bottom - on top of mine everything is allright.
I ask myself if this is a reason to swap the device due to garantee reasons.
Look at the picture and pls. vote.
edit: I have the flashlights permanent - even if the lights of the 3 capazitive buttons is off
Shizophren said:
Hey guys,
I want to know, if you have such "flashlights" on the bottom of your screen, too.
Just on the bottom - on top of mine everything is allright.
I ask myself if this is a reason to swap the device due to garantee reasons.
Look at the picture and pls. vote.
Click to expand...
Click to collapse
That's light from the Capacitive button Backlights, you should only really see it once the screen just unlocks.
Not always, if it bothers you- Return it, that simple.
I have the lights permanent. Even if the 3 capazitive lights are off!
Shizophren said:
I have the lights permanent. Even if the 3 capazitive lights are off!
Click to expand...
Click to collapse
Well that's backlight bleed, just get it replaced.
I have it too
I spoke with an HTC Support Manager at their North American headquarters this morning and they are advising me that this is normal. They apparently designed the display to have these lights to make the viewing angles better and to make the display easier to see in direct light or sunlight.
It's a new technology, so I am told.....
I have the same issue, only noticed it recently. Not sure if it's enough to warrant getting it replaced. Do all people have this? Noticeable when there is colour (ore so on white) on the screen, not when on a black screen.
Dont have the "flashlights" on any color. not even on white.
Should get a replacement if it annoys you..
It's normal. You can see them all the way around the screen if you look hard enough. It's barely noticeable even at just the right angle. You can get it replaced but I wouldn't expect it to be much different. The people in this thread saying they don't have them probably just don't notice. It's a very subtle thing.
they vary between devices but they exist in one way or another
i don't find it hard to believe that these assist view angles
hamdir said:
but they exist in one way or another
Click to expand...
Click to collapse
I must have gotten the only issue free One X HTC ever built.

Yellow spot on Display

Hi,
did anybody has this? (see Picture)
Its on the bottom of the screen. I just noticed it while browsing a website in landscape mode.
That may be glue. And I hope it is not a similar problem OnePlus One owners are facing.
pulsarvp said:
That may be glue.
Click to expand...
Click to collapse
Hm, but where? Obviously not on the front Between the Glas and the Display itself?
But,i will check this again when the phone gets warm....
This happens to LCD panels, it could be a one off due to heat etc, or it could be the sign of a faulty panel.
whopper_g said:
Hm, but where? Obviously not on the front Between the Glas and the Display itself?
But,i will check this again when the phone gets warm....
Click to expand...
Click to collapse
If it is glue, it cam be solved, by putting the phone under UV light or under the sun for some time, and it will go away. Google it.
If this does not solve your problem, look for a replacement.
pulsarvp said:
If it is glue, it cam be solved, by putting the phone under UV light or under the sun for some time, and it will go away. Google it.
If this does not solve your problem, look for a replacement.
Click to expand...
Click to collapse
Sound plausible.
Will try it today. Thanks for the Tipp!!!
Cheers
hi did you ever get this problem fix because i having the same problem with my g3 please help
ronqaldflow said:
hi did you ever get this problem fix because i having the same problem with my g3 please help
Click to expand...
Click to collapse
No i didnt Need to. It just disappeard in ist own.
Die you check all previous posts? There are some good tipps you could try...
thx but i looked every where i cant find any other related post and can please tell me like how many day it took to disappeard thx
ronqaldflow said:
thx but i looked every where i cant find any other related post and can please tell me like how many day it took to disappeard thx
Click to expand...
Click to collapse
Hm. A couple of days I think. But I can't tell you exactly. It just disappeard after a while.
I'm pleased yours disappeared. Mine which is identical in both the place and shape has been on my G3 since I got it back in July.
It still gets darker the longer you have heat build up on the screen and when it's cooled down its faint again.
i dont have the same luck as you guys mine are getting bigger and darker i think i have a bad lcd DAMN i really love this phone.
Same issue here. Same color, same location, same size. Mine is invisible when the phone is cool. But when the phone heats up, the yellow is very visible.
Sorry guys, I forgot to come back here with an update.
Mine eventually disappeared last week after nearly 3 months.
I believe it is the glue.
Someone told me to try leaving the phone under UV lighting. I left mine in direct sunlight for when it was not being used. Seemed to cure it in a few days.
yellow spot all of a sudden!
I've updated my phone to lollipop v20e a couple of days ago. Today I noticed this little yellow spot in my phone. Coincidence or not I began to use NFC TAGS early this morning, can this be related using the NFC TAGS and having this function enabled?
yellow screen marks
I bought my LG G3 on the 20/07/14 and after 5 months of use I have a long yellow thick line across the top left of the screen. What makes this even more concerning is my cousin bought the same handset a week before me and his now also has a thick yellow line on the screen. There is nothing you can do to get rid of it and it is more pronounced against a white background.Looks more like screen burn. Both my cousin and I have contacted LG and we are having to send our handsets to them for repair.
I have never experienced this issue with any other handset i have owned. I was unhappy that i had the issue but even more pi$$ed off that my cousin has the same thing happening which tells me either it was a huge coincidence or that these things are not fit for purpose and more and more will be going wrong in the near future.
My handset has been well cared for and never dropped. I am a moderate user so this was even more of a surprise. While the LG is getting repaired I am using my Sony z2 work phone as my personal for now and I don't think I will be swapping back when I get my LG back.
Good luck to anyone who has this issue. My concern is the same thing will happen again and then it will be my problem as it will be outside of warranty.
Juan
i have it too in the up-right corner of the screen and it doesn't disappear... it just get darker with hot screen and softens when it cools down
Left-top corner
I also experiencing this issue for 2 months now. its a strip. and its getting longer day by day. once i tried screen burn app and 8 hours continuously screen on resulted in heated display. then, when i press that line temporary it disappears. so obviously its the glue. i'll try the direct sunlight thing. hope it'll resolve this case. it's really annoying
Thanks for the tips :fingers-crossed:
manups4e said:
i have it too in the up-right corner of the screen and it doesn't disappear... it just get darker with hot screen and softens when it cools down
Click to expand...
Click to collapse
After 6-7 months of usage, same thing, in same place (upper right corner, don't dissapear - only getting bigger and darker on hot screen).
Took my phone to local warranty service, and after 1 week got call from this service - they told me, that service is REJECTED, because phone had physical damage! (WTF?!?!?!?! i haven't dropped it, and there is no crack's/spots of damage on phone!).
After telling them all this, and proposed that it may be glue, or faulty LCD/Overheat - they told me that LCD have crack from back side (?!?!?!LOL!?!?!?!).
Now i'm stuck deep in *ss, and don't know even what to do....
Anyone of you got solution to this problem?
Maybe contacting LG representives directly will help to solve this case?
10x.
help!!! direct sunlight?? kindly put the instructions pls

[Q] Nexus 7 (2013) touch screen!?

Hello,
I'm a new to this so don't be mean.
My nexus 7.2 receives a grayish blueish smudge right down on the bottom middle of the screen probably on the 3rd quarter of the screen. Every time I apply medium pressure to anywhere the on bottom half of the screen the discoloration happens. Is this normal?
Thanks
No, that's not normal. Only thing I could think to try would be to try a kernel that allows you to change color and hue of the screen. If that doesn't help it sounds like you either might need to find a new screen and do a self repair or send it off for a fixing. Can't recall anybody else ever mentioning that. Unless somebody else has a better idea though, I think that's your only two options.
...man said:
Hello,
I'm a new to this so don't be mean.
My nexus 7.2 receives a grayish blueish smudge right down on the bottom middle of the screen probably on the 3rd quarter of the screen. Every time I apply medium pressure to anywhere the on bottom half of the screen the discoloration happens. Is this normal?
Thanks
Click to expand...
Click to collapse
Does it look like a light bleed or something? I realize you're new and they might not let you post pictures and stuff, but it's hard to say without seeing what the screen does.
It looks like pressure is accumulating upward at the single point, creating a grayish hue. I guess to be an example, when you press hard on an LCD there will be a rainbow hue next to or on the pressure point. But mine is always at a single spot.
Yeah, I think you have a display/hardware issue on your hands. I was just playing Dungeon Hunters last night in landscape and was hitting both sides of my screen pretty intensively and saw no color changes. If it's bad enough, you'll probably need to send it in for repair or try the DIY route. Sorry, not much else I can think of to help with your issue
Okay thank you for the input. I just have one more question, since the pressure seems to accumulatting in one spot, will that crack my screen? Because the color part is minor and I do not mind that slight discoloration. All I really care about is the chance that will crack my screen.
...man said:
Okay thank you for the input. I just have one more question, since the pressure seems to accumulatting in one spot, will that crack my screen? Because the color part is minor and I do not mind that slight discoloration. All I really care about is the chance that will crack my screen.
Click to expand...
Click to collapse
I doubt it, not unless you dropped it or something where you think you may have caused a weakness in the glass itself. You gotta remember, on all these device there are multiple layers to the glass itself. I'm guessing there might be a small defect in yours between two of those layers. Do you remember it happening after you did something or did it one day just start happening. If it's the latter, then definitely a manufacturing defect. If it's bad enough, if it were me I'd do some research and see how much it'd be to replace the screen. Depends on how long you were planning on keeping the tablet.
I broke my Nexus's screen and digitizer two weeks ago, I got it replaced by a company and that is when I noticed that grayish hue. Should I go back and ask them about it, because I plan to keep my tablet for a while. Also, as I said before I don't mind the color, I just want to know will my screen crack eventually from the increased (I'm guessing) pressure accumulating in that one spot.
I would definitely go ask them. Being that it is a replacement screen I'd go get either their professional opinion or another. Ideally ask them about it and then get another opinion. In a normal situation I'd say no to your screen possibly cracking, but there's something obviously wrong with the screen. I would say it shouldn't but I'd take it back and get a second opinion just to be on the safe side if it's not too much money.
Thank you for your replies.
...man said:
Thank you for your replies.
Click to expand...
Click to collapse
Replacement digitizers are of various grades. There are those that work but didn't pass QC because of minor defects. These sell at lower prices. It's true that the LCD surface is harder to crack than the digitizer. But it lies on top of another much thinner layer that would crack as readily as the digitizer given undue pressure while handling it. The people who replaced should definitely be held accountable whether it's their fault or the manufacturer's. Hold them to it since if it's a tiny crack now, it's bound to expand with time..
All good here with Lollipop AOSP !!!
graphdarnell said:
Replacement digitizers are of various grades. There are those that work but didn't pass QC because of minor defects. These sell at lower prices. It's true that the LCD surface is harder to crack than the digitizer. But it lies on top of another much thinner layer that would crack as readily as the digitizer given undue pressure while handling it. The people who replaced should definitely be held accountable whether it's their fault or the manufacturer's. Hold them to it since if it's a tiny crack now, it's bound to expand with time..
Click to expand...
Click to collapse
I went in and asked them about it. They told me since I broke it and had it repaired, not everything is going to be 100% and that funny looking grayish thing from pressure is the result of them putting in a new screen.
Would that grayish thing really cause my screen to crack? What should I do?
...man said:
I went in and asked them about it. They told me since I broke it and had it repaired, not everything is going to be 100% and that funny looking grayish thing from pressure is the result of them putting in a new screen.
Click to expand...
Click to collapse
Well then, aren't they saying it's their doing that's causing it? I am not a technician, but I've replaced quite a few. I did it for fun, and a chance at learning what it's made of. Nothing you experienced was supposed to happen with a functional combo (even a B grade unit) , put in place carefully. They're supposed to have the necessary skills. They charged you for it. It doesn't cut it when their reply is that they don't measure up to the job, unless I'm missing something here.
Depending on the tape they used, removing the screen would more likely than not break it. But it's their responsibility. They chose the vendor, and they installed it, and now it has a defect. I'd contact the BBB if they refuse to fix it for free. It's an issue of implied warranty.
graphdarnell said:
Well then, aren't they saying it's their doing that's causing it? I am not a technician, but I've replaced quite a few. I did it for fun, and a chance at learning what it's made of. Nothing you experienced was supposed to happen with a functional combo (even a B grade unit) , put in place carefully. They're supposed to have the necessary skills. They charged you for it. It doesn't cut it when their reply is that they don't measure up to the job, unless I'm missing something here.
Depending on the tape they used, removing the screen would more likely than not break it. But it's their responsibility. They chose the vendor, and they installed it, and now it has a defect. I'd contact the BBB if they refuse to fix it for free. It's an issue of implied warranty.
Click to expand...
Click to collapse
Quick question, how do I attach a picture, so you guys can see what it looks like?
Thanks

Display burn in already?

Hello :good:
I have had my phone since release day, and I noticed in the sun I can see some lines in the screen almost looks like a burn image going vertically down. There are two large lines and a rectangle looking one in the middle. It's hard to tell from the pictures, but I can see it more in person and it bugs me
Does anyone else have this? Perhaps it's some type of shadow caused by the curved screen? I am going to open a warranty claim with T mobile, but I was just curious if I am the only one with this problem?
Thank you!
ssmr2t said:
Hello :good:
I have had my phone since release day, and I noticed in the sun I can see some lines in the screen almost looks like a burn image going vertically down. There are two large lines and a rectangle looking one in the middle. It's hard to tell from the pictures, but I can see it more in person and it bugs me
Does anyone else have this? Perhaps it's some type of shadow caused by the curved screen? I am going to open a warranty claim with T mobile, but I was just curious if I am the only one with this problem?
Thank you!
Click to expand...
Click to collapse
Yes I can see it too only in the sun on white background it looks like a shadow of something behind screen I read online that screen is very slim and it does bother me too this is the second thing first being a ripple in the glass top too bottom can only see it in the sun screen off no screen protector I guess the price of this phone is why these things bother me other than that this is the nicest phone I've owned and these are things I can live with as long as they don't get worse
ssmr2t said:
Hello :good:
I have had my phone since release day, and I noticed in the sun I can see some lines in the screen almost looks like a burn image going vertically down. There are two large lines and a rectangle looking one in the middle. It's hard to tell from the pictures, but I can see it more in person and it bugs me
Does anyone else have this? Perhaps it's some type of shadow caused by the curved screen? I am going to open a warranty claim with T mobile, but I was just curious if I am the only one with this problem?
Thank you!
Click to expand...
Click to collapse
It's not burn in. It's part of the construction of the phone, and only visible in direct sunlight where the light can penetrate the display to the point it's revelaing the structure underneath. Completely normal. No worries
The thing is, if you look closely, you see the graph of pixels now too, seems like it's getting worse.
Its a matter of fact that you spend this much money on a "flag ship device" with a great display in store, but when I go outside (where 90% of my workday resides) you see the issue. It's misleading the customer (Such a GREAT display....((INDOORS ONLY)) ) It's just principal.
If the replacement I get tomorrow has this issue as well (I am suspecting it will based on the responses)- I will call Samsung corporate and respectfully request a full refund as Tmobile wont take it back since it's beyond 30 days.
Edit: Thanks for everyones reply
ssmr2t said:
The thing is, if you look closely, you see the graph of pixels now too, seems like it's getting worse.
Its a matter of fact that you spend this much money on a "flag ship device" with a great display in store, but when I go outside (where 90% of my workday resides) you see the issue. It's misleading the customer (Such a GREAT display....((INDOORS ONLY)) ) It's just principal.
If the replacement I get tomorrow has this issue as well (I am suspecting it will based on the responses)- I will call Samsung corporate and respectfully request a full refund as Tmobile wont take it back since it's beyond 30 days.
Edit: Thanks for everyones reply
Click to expand...
Click to collapse
I can respect your position, but I disgree that Samung is "misleading" the customer. It's been confirmed through 3rd party screen test companies that the Note 5 and the S6 Edge+ have the best screens in the industry. Just because you don't like how the screen looks in direct sunlight doesn't make it bad or false advertising.
Still the best screen around, everytime I'm out with people (which is a lot) my Edge+ blows away their phones, all of them.
Excuse me?
ssmr2t said:
Hello :good:
I have had my phone since release day, and I noticed in the sun I can see some lines in the screen almost looks like a burn image going vertically down. There are two large lines and a rectangle looking one in the middle. It's hard to tell from the pictures, but I can see it more in person and it bugs me
Does anyone else have this? Perhaps it's some type of shadow caused by the curved screen? I am going to open a warranty claim with T mobile, but I was just curious if I am the only one with this problem?
Thank you!
Click to expand...
Click to collapse
Really, A glass phone in direct sunlight? That's what a smartwatch is for. Do you walk down the street looking at you phone? Do you hold it up in direct sunlight? Do you understand the properties of glass? The screen is amazing. Most of the people I know that use this device do not expose it or any other phone to direct sunlight, there is even a warning in the manual about not doing so because it can seriously damage your screen. Dude, it's a glass phone. The sun is a very bright star and has a way of shining through glass. Do you find it odd that you are the only person reporting this as an issue? Go with an HTC or Iphone, they are built of metal and will not let the sun through, the drawback being that they will cut your reception slightly. This is the way it is, the phone is fine and the screen is good, but you can't please everyone.
well, anyways I got my replacement today and guess what? It doesn't have those blobs on it so big freggin deal guys. It was a one off. You guys take all this crap personally like you made the phones yourselves LOL

Screen defect

Hi, I got this OnePlus 3, it had a very slight pink tint in right half and no tint on left (on white screen) so I got it replaced. Now the replacement is even worse,bottom and right side is much more pink than before, only top left side is fine, even on grey, I can see the top left portion is more bright than rest. What to do guys, I'm afraid third replacement will be even worse, I previously owned Nexus 6 and it had only pink tint in low brightness not this kind of uneven hue. Please suggest something.
Well, there's nothing you can do except replacing it ...
It can't be worse every time, you'll run out of bad luck eventually ?
Sent from my OnePlus 3 using Tapatalk
ask for RMA phone replacement, mine got replaced after 4 months of purchace.
Anyone from India? Amazon is refusing to replace it, now I don't know about service center, can anyone help me what to do, will service center replace ?
DeveloperOne said:
Anyone from India? Amazon is refusing to replace it, now I don't know about service center, can anyone help me what to do, will service center replace ?
Click to expand...
Click to collapse
They may not replace the phone. But they should change the screen again.
Go to the one plus service center.. the ones they own and manage.. not the ones outsourced.
Btw, I have a similar issue.. on specific greys, the left side (about half a inch) seems brighter than the right side. Only on greys. All other Colors are just fine.
I took it to the non-company owned service center, the guy there couldn't really tell the difference as much as I noticed, but he agreed that he can try changing the screen. Though I haven't really gone that route yet since the phone is less than a month old. Will wait for some time and see. The color variation is fairly minor and not many people I have shown it to have been able to tell the difference.

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