Hello all,
I'm new to this game and have just bought an XDA IIs and absolutely love it- it does everything I want plus much, much more.
The only problem is that I'm trying to synchronise it to Outlook Express V. 6 (via USB on an XP home service pack 1 PC) and I keep getting the following "Attention Required" message:
"Items of one or more information types cannot be synchronised. Disconnect and reconnect your device.
To view all error messages and dialog boxes that require your input, you must connect this computer via infra-red or serial / USB cable."
I've tried shutting down my firewall (Zone Alarm) and fiddling to the best of my abilities but to no avail. I can't seem to view the error messages let alone fix the problem.
I've searched the forum but can't seem to find any similar posts- so if anyone can give me a hand I'll be most appreciative!
Thanks in advance,
Zap.
As far as I know, there are no synch solutions for OE. You could upgrade to Outlook -- there's usually one on the ActiveSync CD packed with your device.
Hello,
I have problems to synchronize my Xda Exec (Qtek 9000) with my computer at work. Sometimes it succeeds but mostly it fails. Activsynch 4.1 is installed. I have two kind of messages : either "server is busy" code 85010017, either "there was a problem on your desktop", code 85010014.
Can somebody help me ?
thank you
Vincent
Yup im getting the "85010014" all of a sudden, worked fine last week until i forgot to recharge the exec, now when i put it in the cradle to sync and charge i get that error, from what i've read the soloution is to uninstall and then reinstall outlook which im loathe to do as the backup prog i use for outlook backups doesnt bakup the rules i have set for it.
Yup. It's works!!! I had the similar problem and what I did was in the 'Add or Remove Programs' in the 'Change' applet to remove and add the Outlook again. The rules are still intact but I'm not sure it will remain under your case. Many thanks pal.
Active Sync just stays connecting
Hi guy's
My XDA Exec O2 Rom has just decided to mess me about
When activesyncing it just sits there stating connecting.
This was all OK until this weekend. This is the same on both my hom PC and my Laptop.
Any ideas greatfully accepted...
Thanks
Xan
try this link of any help
http://www.ppcsg.com/lofiversion/index.php/t53614.html
I upgraded to Schap's WM6 Pro 3.54b ROMs from my Vista, but after the upgrade and sync back the contact & appointment on the first time at night, the next day, the contacts are gone, and the phone no longer be sync to my computer.......
Now I try to back up using SPBackup, but then the contact's application couldn't even launch.....any expert can help solve the problem for me?
Big Thanks in advance......
Sound like you need to upgrade Active Sync
I had similar problem, make sure you didn't sync up as guest.
Otherwise, when it happened to let last time, i check my deleted files on Outlook on the computer and just simply restored my contact files etc.
I really don't know much else, hope what i mentioned helps. i know it's bit vague only because i did it trial by error, and i think i got most of my contacts back.
But i'm using XP and active sync 4.2 i think..
Guess different issues.
My problem seems to be different as there are two problems.
1. the Remote mobile adapter is connected, but the Vista's mobile center doesn't launch and can't recongzie the device.
2. The contact program on the device can't be launch......
Now I can't even re-swap the rom on the device, and it just stuck.... Right now I am using Excel mobile to check on my contacts, and that's stupid
Please help.........
Try deleting ur old parnetership from Vista mobile sync center. and hard resetting your phone again.
hope this helps
i just posted about this too
hard reset sorted out my device, i was geting unknown device and a driver issue for active sync and internet sharing
Whilst the phone is NOT connected through USB, ensure the following:
From START menu --> Programs --> ActiveSync --> Menu --> Options (Choose the connection you use in case more than one) --> Settings (under "If thre is a conflict" choose "Keep the item on my device").
Hope this will help.
I found the problem now
Hi all,
I now figure the issue as I can sync with another computer, and I think the problem is on my vista. However, After I uninstall the window mobile center, I can't reinstall it. seems after I update the driver, it doesn't recongize my device.
Can anyone tell me what are the files and registry that control the connection between my Hermes & my computer, and maybe if I can delete it all, and add it back, it will be ok.... that is just my guess, and I don't know how to do that,please help me.......Thanks
Noone seems to have a solution for this so far:
What happens every other day I sync is, after a long sync time with Outlook2003 on WinXPsp2, ActiveSync 4.5 shows a msg indicating a sync error (10 min or more), and a while later on the HTC there'll be a message saying that due to changes to Outlook, need to do complete resync.
AS4.5 shows Connected and Windows PC: Attention required. On the PDA, it shows Sync date and time with Attention required at the bottom of the screen.
Ok, when I click on Attention required a window pops up "There has been a change made on your server that requires you to re-sync all items on your device....."
Support code: 80883001
And every once in a while, I belive it tries to resync. When this happens, my PDA will sound an alert and there'll a message on the PDA with Yes and No options. The message is similar "There has been a change made on your server that requires re-sync..." But it also says all changes made will be lost.
On the PC, it will show synchonising.
All data are back again after this sync, but you have to reconfigure all Touch-contacts and HTC-home-contacts and all last calls do not show the referring contact anymore.
This seems to be a WM6-Problem, not only Artemis, but I don't know where else to post.
Same problem on a HTC Kaiser (TyTN II). Weird.... Annoying as it requires all my voicetags to be re-recorded and the HTCHome quick dial icons to be reprogrammed.
R
I have the same problem in my kaiser. I will try the "always open ActiveSync" workaround that I found in the following URLhttps://forums.microsoft.com/windowsmobile/showpost.aspx?pageindex=4&siteid=65&postid=2384890&sb=0&d=1&at=7&ft=11&tf=0&pageid=1
Hope it works.... If anyone else knows a workaround please post a solution
Did anybody found a workaround for this problem. I believe this is a problem special to WM 6.0 , do you think this is the case? Thx
Never disconnect while synchronizing
rib0n said:
Never disconnect while synchronizing
Click to expand...
Click to collapse
This really seems to be the ONLY solution so far - I've had the same problem with B&B 4.3 and before.
the Sync lasted for more than 10 min most of the times.
since I have Bepes 0.53 with Pagepool 6 MB - it works just fine! Sync in 1 min!
Error code 80883001
The same is happening with my O2 branded Kaiser. Seems to only do it when I've been running Sat Nav (Co-Pilot) - that might be a coincidence though
related to Sat Nav?
I returned Co-Pilot and the problem never re-occurred until today! I can narrow it down to the a freeby download that offers to sync the clock on the PDA with Sat-time. Can't remember the name as I've now taken it off. Not sure whether the two events are related, but I'm determined to narrow it down and iy just seems a spooky coincidence that the problem only came back when I installed the freeby... (Co-Pilot, I seemed to recall had an option to sync the clocks too)
i have no co pilot or some other syncing clock...
i have a diamond touch 2 and the same prob and NO workaround
i did read, not to sync email subfolder, i do not sync any email right now, error is still there.
what to do?
80883001 error
I am having same problem - when I try to sync files I get attn required. then about 1 day later I lose all changes since last sync. Any clues?
Thanks
help
help please, this is driving me nuts!
I need your help on this. I have tried to sync both messchle's 6.1 roms (4.01 touch and 4.0 vanilla) at home and at work. Everytime I sync for the 3rd time (1 home, 2 work and 3 back home again) I get this same error (86000107) on activesync.
Googling for the sollution ive tried all options (new outlook profile, new partnerships, hard reset, etc.) which would work for a while (1st and 2nd time) but would again hick up at the third time i would sync.
Today i found this thread on the Hermes XDA forum:
http://forum.xda-developers.com/showthread.php?t=368821
It appears to be the same problem and trouble in solving it. I am wondering if I am the only artemis user with this problem. Perhaps its a WM6.1 issue like was mentioned in their thread. Is Tom's rom any better so this last suggestion can be invalidated?
Will you help on this? Any info?
It would be a great pity if I would have to downgrade to 6.0...
Buggy Wm 6.1?????
BUMP!
75 views and not a single reply! If this problem is related tot WM6.1 i would have expected a little more response, since there are lots of new roms which come out lately.
Well, ive downgraded tot 6.0 anyway and all the syncproblems are solved again. So my best guess is that 6.1 is BUGGY if you want to sync your PPC on 2 pc's!
have been using the wm6.1 now for as long as it's out, bb5.0 from tom and the vanilla and touch versions from meschle now.
have used active sync on my home pc and on the laptop with out any problem.
USB to PC dashed out, cause dashed it always gave me probs active syncen a few time after eachother.
Twiggerdingo, face the same issue today at office. Fix it removing "Task", then "Contact" from the list of stuff to synchronize. Then, put them back and it works now like a charm.
Hope it helps.
Thank you for your fast replies on my post! Happy to see that you have everything working! I use tasks (approx 100) and appointments (700 total upcomming and last 2 weeks?) and depend a lot on it.
I saw the 'tasks' sollution as well and already tried it of course, but it made no difference. Sometimes it works, but then another day it did not. I do not have the time to solve it this way on a daily basis, and with me, the problem came back about 4 times a week (home and at work, on different occasions).
Hope the will be more info on this - and what causes it. Thanks again for your replies.
I found the solution in Microsoft´s Mobile Forum, posted by ucoffee:
uccoffee
Re: active sync encountered a problem on the desktop Support Code 86000107
Was this post helpful ?
Although leaving TASK unchecked will temporary fix the problem, but that means you cannot sync TASK.
If you want to fix it properly, please follow these steps:
1: unplug usb cable if you are still connecting it with your WINDOWS MOBILE
2: Open MS Outlook (I m using 2007 as an example), go to File- > New -> Outlook Data File , and create a new PST file (what ever name/ location)
3: In outlook, Tools ->Account settings, then click Data Files tab, click the new PST file that you had just created, and set as default , then restart outlook
4: delete activesync partnership in both Windows Mobile and in your Desktop
5: Plug the WM to the USB port, and it should sync properly again.
6: restore the backup by using MS Outlook's Import and export function
It worked!
i have same problem, my solution:
first backup all data in phone (contacts, messages, calendar, ...)
check which category is problem (Contacts, Calendar, Task, ...) - in setting remove all checkboxes and let synchronize, then add one category and synchronize go on until you get error
uncheck problem category, delete all data in PC in problem category and let synchronize again then add category back - should be ok
LFernando said:
I found the solution in Microsoft´s Mobile Forum, posted by ucoffee:
uccoffee
Re: active sync encountered a problem on the desktop Support Code 86000107
Was this post helpful ?
Although leaving TASK unchecked will temporary fix the problem, but that means you cannot sync TASK.
If you want to fix it properly, please follow these steps:
1: unplug usb cable if you are still connecting it with your WINDOWS MOBILE
2: Open MS Outlook (I m using 2007 as an example), go to File- > New -> Outlook Data File , and create a new PST file (what ever name/ location)
3: In outlook, Tools ->Account settings, then click Data Files tab, click the new PST file that you had just created, and set as default , then restart outlook
4: delete activesync partnership in both Windows Mobile and in your Desktop
5: Plug the WM to the USB port, and it should sync properly again.
6: restore the backup by using MS Outlook's Import and export function
It worked!
Click to expand...
Click to collapse
Ive tried this as well and yes it worked (for a while). 2 syncs later the same thing reoccured. Strange thing is that pre 6.1 roms give me no problems whatsoever.
Twiggerdingo said:
Ive tried this as well and yes it worked (for a while). 2 syncs later the same thing reoccured. Strange thing is that pre 6.1 roms give me no problems whatsoever.
Click to expand...
Click to collapse
Just joining this thread.. yes it happens to me too...
and reoccurs...
I wondered:
Is PIM backup/restore the culprit?
I have a main Pc and a laptop which share info.
Any similarities?
Anne
Suggestion
Have you tried this?
Open registry (using something like task manager). Go to HKEY_LOCAL_MACHINE\SYSTEM\Version and change from ".1.0.0" to ".4.0.2"
Let me know if that works!
Tirinoarim said:
Have you tried this?
Open registry (using something like task manager). Go to HKEY_LOCAL_MACHINE\SYSTEM\Version and change from ".1.0.0" to ".4.0.2"
Let me know if that works!
Click to expand...
Click to collapse
This registry edit don't work for me. I have same error for calender sync between outlook 2003 and outlook 2002. Other Task and note can sync without error.
I faced the same problem a few days ago. Im using HTC Prophet and using one of WM 6.1 builds.
86000107
I have the same problem on my kaiser.
However, mine only occurs after syncing at home AND at work. If I reset my device and resync with my home machine only, the problem goes away.
(having read the 1st post again, it may be exactly the same symptom - I will syncing again at work on Monday, and then back at home.
Why are people pointing to thier PCs as the problem when the common thing with this scenario is the wm device itself, and the fact that when I hard reset, it syncs ok again... maybe there's a problem with activesync on the WM device in this multi-sync situation?
geoff.sim said:
...
(having read the 1st post again, it may be exactly the same symptom - I will syncing again at work on Monday, and then back at home.
...
Click to expand...
Click to collapse
Looks like my problem is that I need to sync with microsoft exchange directly at work. I will try syncing at home again tonight and then at work tomorrow to see if the problem has gone...
Right now I deleted partnership between PC and phone and erased all stuff (contacts, notes, calendar and tasks) in Outlook (there were some deplicities anyway so I had to clean it). I created new partnership. During sync it told me that it can not sync 3 notes in calendar so I erased them and did sync again. It finished properly and its working now.
Lets see if it will stay like that.
geoff.sim said:
Looks like my problem is that I need to sync with microsoft exchange directly at work. I will try syncing at home again tonight and then at work tomorrow to see if the problem has gone...
Click to expand...
Click to collapse
Nope, sync'd at home and got the same error - and my calendar won't sync now...
What now. If I delete the partnerships, I can sync to either machine ok, but not both...
I wonder if it's a 6.1 problem?
I am now in the situation where syncing at work is fine - I sync direct with microsoft exchange for contacts/calendar/email/tasks and have a work profile for the notes. Great.
Now I need to be able to sync contacts/calendar/tasks/notes at home... I'll keep trying...
It seems that this 86000107 is some sort of catch-all. No-one seems to know exactly what it's all about. Is there any logging I can switch on and look at to identify the error?
same here...
Hi!
i've got the same problem:
at home I'm running Vista Home Premium SP1, Office 2007 SP1 and MS SyncCenter 6.1
at work it's XP pro SP2, Office 2003 SP3 and ActiveSync 4.5
I can sync my Kaiser (Dutty's WM6) with each single of them without a problem, but not with both - as soon i connect it to the second machine an sync starts, it gives the error 86000107
no clue what to try next...
bye,
Martin
Had the same error, many people don't flash their roms twice. I decided to give it a shot:
1: Hard-Reset your device
2: At PIN connect device then flash Touch 4.01
3: At PIN flash again Touch 4.01
4: At PIN flash radio 03.08.90
This takes some time, but now my device runs flawlessly! Try it out...
Greets
Neozzz said:
Had the same error, many people don't flash their roms twice. I decided to give it a shot:
1: Hard-Reset your device
2: At PIN connect device then flash Touch 4.01
3: At PIN flash again Touch 4.01
4: At PIN flash radio 03.08.90
This takes some time, but now my device runs flawlessly! Try it out...
Greets
Click to expand...
Click to collapse
Hello there, IF this works, it would be great! are u for sure to have synced it 3times (i mean at home-work-home) after reflashing twice?
Sure the error doesn't reappear?
I now have the same problem.
After reinstalling Office 2003 and active sync the problem is still there.
I hard resetted the ROM and installed a backup that didnt have this problem, and also this didnt resolve it.
I did see that the problem is with the Calander.
It is a strainge problem because it came out of nothing