Related
Well I thought I would relay MY experience today.
I'm selling my XDA2 after upgrading to the 2i but as it was on WM2003SE I thought it best to downgrade it to 1.72 - afterall this CAN be done and would make sense to give it someone else with the latest o2 update rather than custom ones.
I put the XDA2 in its cradle, checked country id issues and then proceeded with the upgrade. BANG....USB v1.01 screen comes up and it didn't shift for 6 HOURS!!! Nothing I did made any difference, until I came across someone's comment (not on here) saying the only thing they tried once they'd rebooted into bootloader mode was to do it on another PC. I'd initially tried to put WM2003SE on my own PC and had a very similar issue to this one, but when I tried at work it upgraded immediately. Luckily I had a spare laptop hanging around and thought s*d it, it can't do any harm!
IT WORKS!!! I don't know why it's blocked on my PC, and what's caused it...but the laptop worked first time. I would ask anyone in the future having these kinds of problems with the bootloader screen and the PC not updating / downgrading to try it on ANOTHER PC!!! Obviously I can't say for sure, but for me it's 2 / 2!
Cheers
Anthony
Hi Guys n Gals,
Please help me!
Basically just got a HTC Universal locked on T-Mobile UK, which I bought 2nd/3rd hand.
Got it quite cheap and love it! Only problem is I want to unlock it and use on O2. However, whenever I attach USB cable to phone and laptop/PC message comes up saying USB Device not recognised!!! It is really frustrating!!!!
Tried all variations e.g. diferent PCs, cables etc to no avail. My HTC Artemis connectes just phone on any computer!!!
Basically all I want to know is that can I unlock it without being able to activesync to it?
PLEASE PLEASE PLEASE Help as I am running out of options. Have hard reset phone to solve USB issue bt nuttin! Tok it to phone shop to get repaired but they said they could not USB to it either and can't unlock it!
RAF_SHC said:
Hi Guys n Gals,
Please help me!
Basically just got a HTC Universal locked on T-Mobile UK, which I bought 2nd/3rd hand.
Got it quite cheap and love it! Only problem is I want to unlock it and use on O2. However, whenever I attach USB cable to phone and laptop/PC message comes up saying USB Device not recognised!!! It is really frustrating!!!!
Tried all variations e.g. diferent PCs, cables etc to no avail. My HTC Artemis connectes just phone on any computer!!!
Basically all I want to know is that can I unlock it without being able to activesync to it?
PLEASE PLEASE PLEASE Help as I am running out of options. Have hard reset phone to solve USB issue bt nuttin! Tok it to phone shop to get repaired but they said they could not USB to it either and can't unlock it!
Click to expand...
Click to collapse
Two possibilities,
1 You dont have activesync installed on the PC (activesync drivers are required to communicate with device or you use Vista which requires driver downgrade (instructions in the Wiki))
2 Your USB port is damaged and requires resoldering to attach the correct pins (simply job to do, cheap repair, instructions are on the forum/Wiki)
Cheers,
Beasty
Thanks beast0898 for your suggestions. I use Win XP.
I suggest it is the USB port that needs repair as tried many PCs all with activesync latest version installed still same response.
Ill try the soldering now. Hope there is some pics and stuff to help me out!
RAF_SHC said:
Thanks beast0898 for your suggestions. I use Win XP.
I suggest it is the USB port that needs repair as tried many PCs all with activesync latest version installed still same response.
Ill try the soldering now. Hope there is some pics and stuff to help me out!
Click to expand...
Click to collapse
The job is a very simple one to do yourself, the connector can easily become loose if your are not gentle when inserting cables. When you open the Uni up, you will see how easy it is sir. There are companies in the UK that will do it for you for around £40 with a new connector, if you're not happy doing it yourself.
Cheers,
Beasty
so, when I connect my excalibur to my PC it shows up under USB Devices as an unknown device, I will show pictures once the phone is done resetting, now I was just going to RMA it but I only spent $100 on the phone itself.
First the lady over the phone tried to convince me not to RMA it and just said "oh well just put things on the [SD] card if you cannot connect to your computer."
Then after arguing for 30 min they want me to pay to ship it back, pay to ship the new one here only after I had already spent money to expedite the shipping when I originally ordered the unit (not to mention I had to wait another week as it was because they were "out of stock" B$), and I only get the subtotal back, so a Month later I will have spent about $180 on this phone, F*** that.
Few extra things: In bootloader mode I can get the unit to be recognized so that I can put on a new ROM, so I did that and I still cannot connect the unit to my PC. Also i tried this on a different PC as well. I can't remember if I left anything out......oh yeah and I did change the connection under USB to PC (even after Rom format). If there is anything else you might be able to think of or come up with this would be appreciate.
Specs:
Windows XP SP3
ActiveSync 4.5
S620(that won't connect)
Also:I am going to trying Vista and 7 x86 to see if either will work but if there are any suggestions please do so to help.
Sorry if I keep saying "Unit" instead of "Excalibur" or "Dash" it's a habit that I picked up from working at Geek Squad :S
since you know your usb cable is good, uninstall and reinstall activesync, it happens to me sometimes when i get the three audible dings instead of the two when i connect my device.
welll.....
I did that too, I uninstalled active sync, reinstalled it. No go, then tried it on the other computer with a fresh install of active sync with nothing paired to it or anything and that's how I got it up to re-flash to ROM(only in bootloader)....
Update: Will not be recognized by XP, Vista, or 7......soooooo it's gotta be the phone
overxtone said:
I did that too, I uninstalled active sync, reinstalled it. No go, then tried it on the other computer with a fresh install of active sync with nothing paired to it or anything and that's how I got it up to re-flash to ROM(only in bootloader)....
Update: Will not be recognized by XP, Vista, or 7......soooooo it's gotta be the phone
Click to expand...
Click to collapse
Why not try using WM5torage set to SD Card 'mode'? If that won't work, then it is a sign that maybe the USB component on the phone is damaged
Windows Mobile Device Center 6.1 and Windows 7 RTM worked fine for me.
The point
of the topic is to give help on solving this issue, not rubbing in my face that yours works , read the first post all the way
overxtone said:
of the topic is to give help on solving this issue, not rubbing in my face that yours works , read the first post all the way
Click to expand...
Click to collapse
suggestion?? have you tried to connect via bluetooth? and is your cable a sda cable of just a standard 5pin usb/mini-b cable. I had previously purchased a usb/mini-b cable for a blackberry and it worked with my dash for about a week then it stopped working, i couldn't sync on any computers all i got was you described; an unknown device. I went to tmobile and got a SDA/MDA data cable (the end it actually shaped like the phone plugin not the mini-b shape) and since then i have had no issues with it. its worth checking out at least.
seee
he actually game me some advice , thank you sir. I will try because the one they sent me was a mini-B USB adaptor that said it was compatible, I am going to see if I can get my hand on a actual HTC cable, any suggestions on where to get a legit one?
overxtone said:
he actually game me some advice , thank you sir. I will try because the one they sent me was a mini-B USB adaptor that said it was compatible, I am going to see if I can get my hand on a actual HTC cable, any suggestions on where to get a legit one?
Click to expand...
Click to collapse
just head into a tmobile store they can not resell returned parts in cell phones so any data cables that come with a phone can not be resold, this means that they are legitamitly extras and they should be able to give you one free of cost. if not they are about $20 new
My imate pda2k aka blueangel hangs up. This happened after i pulled the mem card out of the unit while still in the middle of the process.
I tried restarting the unit but it happens that it keeps hanging up after entering windows mobile.
Its blue light on the left is blinking as well.
tried hard resetting of the unit with no avail. tried the modified version of resetting it and still no luck.
I have windows mobile 6.5.1 .
Would there be any chance of repairing it or is it already bricked?
Before taking it to some tech man, could you have any idea on how to fix this?
could you provide a little more information?
what is "the process" in your 1st sentence?
what is "the modified version of resetting"?
it is in the process of changing a theme from default to custom one. then i unplugged the memory card out of the pda .
can anyone help me?
Flash Blue Angel/Qtek 9090 from SD Card
Hi,
I always thought myself pretty techincal, but for the first time in my life I'm going to have to accept I'm doing an English degree and not advanced programming.
Exactly one week ago I decided to load my Qtek 9090 with the theme (as I thought at the time) of Windows 6.5. This, stupidly, was not the case. I copied, for some unknown reason, Enterbl.exe my SD Card and opened...Well, I think think we all know what happens now: 'Serial V2.08'.
This screen doesn't change, no matter what I do. I haven't flashed any rom to it, and solely clicked on Enterbl.exe (Even though this was a horrendous thing to do.) A week later I'm still none the wiser.
I recently bought this device of ebay, and so have no usb cable for it,and so if I need to 'flash the rom' I can only do this via a 1g 'Memorex SD card'. I have researched many forums, and a lot of have said I can, others have said I can't. I can't get a header for the sd card as I don't have a cable or dock.
I do really like this device and don't like seeing it stuck in the serial bootscreen. I do hope someone can help. If they can I am more than willing to donate money to them for their time.
I look forward to your responses.
(I was running Windows Mobile 2003SE - Compact framework 3.5
Regard,
StudentPaps
Continued
I can't hard reset..can soft reset..but this brings up no screen apart from Serial V2.08.
Regards,
Studentpaps
Continued: Flash Blue Angel/Qtek 9090 from SD Card
Infact, if I someone can get this sorted I'll pay the programmer £30 (the price I paid for the phone on ebay) through paypal.
Regards,
Studentpaps
studentpaps said:
Infact, if I someone can get this sorted I'll pay the programmer £30 (the price I paid for the phone on ebay) through paypal.
Regards,
Studentpaps
Click to expand...
Click to collapse
This may be a silly question, but did you try to take out the SD card out of the phone and then remove the battery/soft reset? If Enterbl is present in the SD card and there is anything pointing to that exe in your device, maybe removing it would fix it.
Updated amount offered....
Hey mate!
Cheers for the quick reply, unfortunately I deleted the file off the sd card straight away after the error to see if this was the case; unfortunately this was done to no avail!
I must add that there is no sd card in the device at the moment and no sim card..
So, all I have is a device that just has a screen stuck on Serial V2.08. No other screen appears, no matter what variation of keys I press:
Power+hard reset
Camera+Record+Hard reset+power
etcetera, etcetera
If people want to discuss this with me using a different medium other than on the forum please email me (Nick) at [email protected]
I would like, simply, just to explain my issue again:
1)Placed bootloader.exe on my sd card
2)Placed sd card into my device
3)Stupidly clicked it
4)All that remains is the screen "Serial V2.08" (No other screen can be entered.
All I want to do is update the rom using a 'Memorex 1Gb SDcard I don't mind if it's the Windows Mobile 2003Se rom or the updated Windows Mobile 5 or 6.5, etc.
If any one can tell me how to do this WITHOUT USING ANY CABLE TO A PC I'd be greatly appreciated. (I can't get the header for the SD card as I don't have the cable)
If someone can give me a good step by step I'll actually now give them £35 (Around $50) via paypal (more than I paid for the phone itself) -I would love to have WM6.5 rom as well (cheeky I know)
I look forward to your responses..
Regards
StudentPaps
yep, that should probably do the trick, taking out the sd card and performing a soft reset, if then, you don't get any further than the 4 colour screen, a hard reset.
and while many of us would like sd card flashing, it is not really working for the BA, unless you have a master device and a mtty connection through a cradle. so i guess, if you are willing to spend money on a solution to flash your device, you should probably invest 3pounds in a usb cable and just flash the regular way.
i received my additional usb cable today. it was a usb cable, with an AC-usb adapter, and a car charger usb adapter for 10eur, so, what is that, like 6 pounds?
another advantage is, ordering on ebay will be faster than waiting for someone to code something. hope this was helpful. if you can import from germany, i can send you ebay links for cheap cables.
Unfortunately, Chef's right. You are indeed better off getting a cable of eBay, which will cost you faaaar less. (not that I wouldn't appreciate a $50 cup of coffee though )
I could try to make an image of a prepped SD card for you to use, but I am uncertain if this would even work. Let me see what I can do when I get home...
In response to Chef_Tony
I understand I can order the cable from ebay, but I feel, even if it is more expensive, that it'd be a worthwhile resource to have online, for people that may be in the same situation....and don't own a cable.
I will leave this up for two days, if it can't be solved at all, then I will just have to order a cable; I would still be more amazed if this could be resolved...It'd make me prouder, anyway, rather than backing down and getting a cable.
There must be a way to flash the Blue Angel/Qtek 9090 from the SD Card (not using one single cable ) and I'm more than happy to spend £35 on it to see if done. I can't do it myself, unfortunately, but feel there must be someone out there that can, or, that has succesfully completed a full flash from an sd card to the Blue Angel...
So, for two days, I'll keep this post here, if it's not resolved and can't be done..then at least all owners know, without a cable, there is ABSOLUTELY know way this process can be performed...
studentpaps said:
I understand I can order the cable from ebay, but I feel, even if it is more expensive, that it'd be a worthwhile resource to have online, for people that may be in the same situation....and don't own a cable.
I will leave this up for two days, if it can't be solved at all, then I will just have to order a cable; I would still be more amazed if this could be resolved...It'd make me prouder, anyway, rather than backing down and getting a cable.
There must be a way to flash the Blue Angel/Qtek 9090 from the SD Card (not using one single cable ) and I'm more than happy to spend £35 on it to see if done. I can't do it myself, unfortunately, but feel there must be someone out there that can, or, that has succesfully completed a full flash from an sd card to the Blue Angel...
So, for two days, I'll keep this post here, if it's not resolved and can't be done..then at least all owners know, without a cable, there is ABSOLUTELY know way this process can be performed...
Click to expand...
Click to collapse
As I said, let me see what I can do...
OK, I made the card with a 2003 image. Now, I simply have to figure out a way to rip the card and make an image out of it and we'll be in good shape...
Image Ready.
The attached download is a torrent, which I am seeding myself. Open it and get. I will seed this for only one week. You will need Winhex and a 1 GB card (you really need a 64 MB card but this is the smallest I had. The torrent is an image of a 1GB card and you will need WinHex to remount it (I think). I will try to get my hands on a different card (if I can) to make the download smaller, but I cannot promise you anything.
Give it a go and I will be waiting for the bounty (when it works )
I response to the torrent
Believe me, if you manage to have fixed this problem you deserve a medal, not simply £35. I'm still waiting for the torrent to download (the fluctuating speeds mean it jumps from 0.2k to 136kb every 10 secs)
I've downloaded winhex....is this process of remounting simply a case of selecting the winhex file and selecting my sd card? D:?
--
'File'
'Restore Image'
'Selecting winhex file'
??
If you could just inform me briefly how to mount this image using winhex I'd
be extremely grateful...
studentpaps
Right
I now have the image file and winhex (full version)
I am absolutely clueless...I hasten to add.....
Right, let me tell what I'm doing step by step
1)Open the BASDimg winhex file.
2)The program opens and asks:
'write sectors immediately to disk'
'Export sectors into a raw headerless image file'
(Which one do I click?)
I've tried the 'write sectors immediately to disk'
When I have a look on the 1gb memory disk it just shows sectors 001, etc.. there doesn't seem to be an img file.
Place into my device and nothing happens...I press camera, power and reset...still nothing...in fact... ever since I clicked the bootloader.exe on the device I haven't seen a single change of screen from the Serial v2.08...
I'm completely bewildered by all this....
I know I'm completely wasting your time with all this (you will get rewarded in the end, I suppose) but what should I be clicking on and what files should be on my sd card, so that when I restart my blue angel device it'll be recongized?
Basically and simply I'm asking what to do when I'm in winhex to save the image file to my sd card.
Seriously, thanks for all your help so far...you've been brilliant..even though my malcontent has got me nowhere..
Ok, just got a message on my blue angel stating 'Rom size not enough'
The final outcome
Finally I've got the outcome: Buy a cable
I thank you all for the help you've given me.....
Unfortunately my device just brings up a screen:
SD Download
Sections = 3
Not Allow Update!
Oh
I forgot to say, for all your hard work I am going to donate something to you just for some of the work you've put in to help..even though it was unsuccesful. At least I have an answer....
I've not bought an xda IIs cable and am now looking for a stable unbrickable windows mobile 5 rom. I'll create a new thread for this and won't keep bothering you,mate...hahaha
Thanks again
Studentpaps, London, UK
and i already answered to your new thread
i think you will like the roms that i offered you there, although none of those are wm5. talking about bricks is bad luck by the way
and it is not the rom that "bricks" the device but mistakes made while flashing, it could also happen with an official rom, if for instance, flashed from windows vista/7 without taking care of the difficulties that come with those OSs first. the blueangel is afaik not really "brickable". most BAs will always be saved, even if they look stuck in bootloader mode or splash screen, but reading how to flash first will save you any trouble and risk.
I have no idea what's going on, but I can't get my Tilt 2 to tether, sync, or even see my PC. It was working fine one day, then it stoped working only to start working again. Today I spent over 4 hours trying to get it to work. I looked on all the forums to try to get help without any luck. I even hard booted (reset the firmware) and blew out everything in my phone. That didn't do anything other than to lose all my settings and configurations. Anytime I plug the USB cable into the phone (I've tried 2 computers and 3 different USB cables) it just charges the unit.
Would anyone have any ideas or tips I can use to get this darn phone tethering again or seeing my PC in general?
Thanks!
Nathan
Had the same happen to me. I had to use task29 to erase everything on my phone, then my computer recognized the phone as a storage device. I flashed a new ROM and ActiveSync worked again.
Yeap .. I Had This Happen ...
Had This Happen To Me to..
I had to bend the connector on the tp2 .. so the usb cable "fit" better
autonomous-inc said:
Had the same happen to me. I had to use task29 to erase everything on my phone, then my computer recognized the phone as a storage device. I flashed a new ROM and ActiveSync worked again.
Click to expand...
Click to collapse
How can you use task 29 when you're phone is not connected with the computer?
redoak said:
How can you use task 29 when you're phone is not connected with the computer?
Click to expand...
Click to collapse
Ahah. I don't know. I never bothered figuring that part out. My Tilt 2 suddenly became very problematic, not connecting to the internet, or connecting via Active Sync, so I just used the program tool and task 29 and it worked out.
I just checked out the USB port on the phone. I got a pin that you would normally get when you buy new shirts and poked around in the port. I pulled out a bit of lint. Saw one gold pin was crossed in there and fixed it. Since it was on the bottom though it really didn't make much difference with tethering and such since a regular USB port seems to only use the top.
Plugged in the computer USB into the phone and nothing. Same thing. To think I started all this because first I need to sync my phone with Activesync and second I wanted to flash the ROM with the new AT&T ROM that's out. Doesn't seem I'll ever be able to do that. I think a call to AT&T is in order and maybe I can get a replacement unit. This one is really pointing to a hardware problem.
nathantw said:
Plugged in the computer USB into the phone and nothing. Same thing. To think I started all this because first I need to sync my phone with Activesync and second I wanted to flash the ROM with the new AT&T ROM that's out. Doesn't seem I'll ever be able to do that. I think a call to AT&T is in order and maybe I can get a replacement unit. This one is really pointing to a hardware problem.
Click to expand...
Click to collapse
AT&T was no help whatsoever. They didn't even know what I was talking about when I said tether. Their suggestion since I didn't have insurance was to buy a new phone. Sigh. I saw that AT&T has the phone for 1 cent but I'd have to change my data plan to 2GB with tethering from my current plan of unlimited with tethering for the same price (damn Apple who made them do that).
Anyone have a suggestion on getting the phone I currently own to work? I'm not really inclined to buy software as someone mentioned (sktools). Someone mentioned replog.exe but they never specify if it's on the phone or the PC. Any ideas?
Thanks.
Nathan
Silly question maybe, if so I am sorry but,
have you checked through the Active Sync settings on your phone and, if you have settings for the USB to PLC connection, check those. Also start up Active sync on your PC and check how that is set up.
Again, sorry if you have done this.
Seems to be a TP2/Tilt2 issue that's ongoing, the connector on the bottom of my touchpro2 stopped working as a USB connection a couple months back. Lately I've even been having trouble charging it in the car (since the cable bounces around). I'm using a non-stock ROM so I have to find a way to re-lock the phone (after re-flashing OEM ROM) without connecting to my computer.
tjhawkes said:
Silly question maybe, if so I am sorry but,
have you checked through the Active Sync settings on your phone and, if you have settings for the USB to PLC connection, check those. Also start up Active sync on your PC and check how that is set up.
Again, sorry if you have done this.
Click to expand...
Click to collapse
Hi, not a silly question. I tried the phone on 4 different computers that had activesync on it and the phone wouldn't even recognize that a USB for data was plugged in. It worked fine for charging though.
I couldn't find any configuration for the USB port, so I may be SOL.
I was going to just buy a new Tilt 2, but thinking back the USB connector has been pretty flaky to begin with. Sometimes the unit will work when plugged in and sometimes I had problems. It could be that my phone was failing all this time and that's why it's been flaky, but others have had the same problem. Since I need tethering I might still buy a new HTC phone (I hate to do that since I'm not too thrilled with the way they design the phone) but just not the Tilt 2.
nathantw said:
AT&T was no help whatsoever. They didn't even know what I was talking about when I said tether. Their suggestion since I didn't have insurance was to buy a new phone. Sigh. I saw that AT&T has the phone for 1 cent but I'd have to change my data plan to 2GB with tethering from my current plan of unlimited with tethering for the same price (damn Apple who made them do that).
Anyone have a suggestion on getting the phone I currently own to work? I'm not really inclined to buy software as someone mentioned (sktools). Someone mentioned replog.exe but they never specify if it's on the phone or the PC. Any ideas?
Thanks.
Nathan
Click to expand...
Click to collapse
The phone hasn't been out for even a year, so you must have had it for less than a year. So its still on warranty, unless you bought a refurb. All ATT's phones are warrantied for one year. Refurbs are warrantied for 90 days.
http://telephones.att.com/telephones_ui/support/dsp_limited_warranty.cfm
Also, assuming you bought the Tilt2 at the subsidized price, you will not be eligible for the 1 cent discount price. You only get to purchase one phone "upgrade" at the subsidized price every 2 years. You will have to pay full price ($400) minus the $250 discount they have right now, so it would still cost you $150.
Try calling ATT again, it seems the rep you talked to didn't know much about smartphones or their company's data plans (since they didn't know what tethering was), or about their warranty policies.
Unless your phone is very different to my UK version it will have settings to allow it to use USB and maybe you should look further into the set-up on the phone itself.
The settings I have are in
Start/Settings/Connections/USB to PC.
Also,
if you run Active Sync on your phone and select Menu the connection needs setting there for USB.
Bluetooth
Have you try teether with Bluetooth? It is not a fix but at least this would be a work around plan. I can teether with Bluetooth or USB connection.
Thanks for all the help and suggestion everyone. They've been very helpful.
tjhawkes, I've been using the USB to PC for as long as I have had the phone. I guess that's what was meant when it was suggested I configure the USB?
chompx2 - I don't have have bluetooth on my desktop PC.
Redpoint - my phone was a refurb so I guess no warranty for me. I would be happy to pay $150 to get a new one though if that's what it cost. I tried to get the representative on the phone to do it but she refused(!) thinking I could get it cheaper somewhere else. I looked on ebay and everyone seemed to be selling it for $250. So, if $150 is what it cost, then I'm game for that.
That said, I have an old Tilt with a broken screen. I was going to take the USB port from that phone and install it on the Tilt 2 and see if perhaps that was the problem all along. I just looked at the USB port in my Tilt2 and one of the bottom row has a pin missing. Must have broken off. However, I can't imagine that being the problem though since a regular USB on a computer only uses the top row. Sigh. Technology.
nathantw said:
Redpoint - my phone was a refurb so I guess no warranty for me. I would be happy to pay $150 to get a new one though if that's what it cost. I tried to get the representative on the phone to do it but she refused(!) thinking I could get it cheaper somewhere else. I looked on ebay and everyone seemed to be selling it for $250. So, if $150 is what it cost, then I'm game for that.
Click to expand...
Click to collapse
Appears I was wrong about having to wait until your contract was up to get the 1 cent deal (check out posts 13 and 14 on the following thread):
http://forum.xda-developers.com/showthread.php?t=739606&page=2
I say go for it, since it sounds like you have a hardware issue (pins on USB port damages).
nathantw said:
I was going to just buy a new Tilt 2, but thinking back the USB connector has been pretty flaky to begin with. Sometimes the unit will work when plugged in and sometimes I had problems. It could be that my phone was failing all this time and that's why it's been flaky, but others have had the same problem. Since I need tethering I might still buy a new HTC phone (I hate to do that since I'm not too thrilled with the way they design the phone) but just not the Tilt 2.
Click to expand...
Click to collapse
You will need to buy a phone that works on the AT&T high speed network. I don't think a "world" HTC phone will work with anything except EDGE.
I had the same no USB problem with my phone. Would charge fine via the cable, but no transfers, PC's wouldn't recognize it, etc, etc.
Took it into an AT&T store and they accepted it on the spot for a warranty exchange. They did the usual inspection for damage, water/moisture contact & such, but were happy to replace the phone for me.
I had a non-standard ROM on the phone, and changing the ROM and Hard-SPL back to stock via the MicroSD card was a bit of a challenge, but I did get it done in the end.
I was still able to sync via Bluetooth and use the Wifi Router on the phone for internet access for my PC, so overall, I would say that the lack of USB functionality wasn't a game ender for me, but I agree that it is annoying!
Cheers and good luck.
Because I like beating a dead horse with a stick, I thought I'd let you know what I ended up doing. I went to the AT&T store as suggested and they wouldn't exchange it. I called AT&T warranty and they wouldn't do it. The USB port's right audio pin got pushed into the phone so any type of USB damage would have ended up costing me over $300 for a new phone. I bought what I thought was the right port from a cellphone parts company in Hong Kong. Turned out the USB port was soldered onto the motherboard so I couldn't use the part. However, while the phone was open I pushed the pin back out and now the audio works again.
Syncing and tethering, however, is still dead. What's interesting was that it was working reliably, especially while on vacation just a week beforehand. Not sure what caused it to die.
So, I've basically given up. I fixed my old HTC Tilt (Kaiser) LCD screen and now I'm just going to tether with that phone instead. Sad because that phone is more reliable than the Tilt2. Too bad it didn't have the nice screen and a nice music interface.
Ouch, I had similar problems but with my Kaiser not my TP2 so I hope the same doesn't happen. I did some research and it turns out that the reason that micro USB connections are now the standard are that they have a much more reliable life cycle than the mini USB connectors the TP2 and Kaiser use (and lots of other Kaiser users complained of the same failure).
In brief, we're all doomed.