Develop Bugs

Delete Active Sync Relationship deletes my Contacts =(

[email protected]
i have all my contacts in MS Outlook 2003... The sync with ActiveSync worked nice.... but if i now delet the relationship on my device in AS it deletes all my contacts on the phone because they belong to the partnership... is there any way to delete the partnership and keep the contacts?

If you've sync'd with Outlook already then your contacts will be safe on your PC. Let Activesync delete them from your PPC and then establish new partnership and download them back to the PPC.
I only noticed this happening on my O2 XDA Orbit recently. Not sure why but my contacts are all there thankfully.

Fracoon said:
[email protected]
i have all my contacts in MS Outlook 2003... The sync with ActiveSync worked nice.... but if i now delet the relationship on my device in AS it deletes all my contacts on the phone because they belong to the partnership... is there any way to delete the partnership and keep the contacts?
Click to expand...
Click to collapse
thats impossible... when you delete the partnership it does not delete the Emails, Contacts or Tasks etc...

When you delete partnership it will ask you to delete synced FILES, but does NOT touch Outlook data.

i tried it again.... here is the procedure
No contacts on Phone
all contacts in outlook on PC
no partnerships on pc or artemis
create partnership...
sync contacts...
contacts now in outloo on pc AND on artemis...
delete the partnership in active sync ON THE PHONE...
all contacts are deleted from the device but remain in outlook
i want the following
sync the contacts and then delete the partnership on the device.. result should be that the contacts "belong" to the phone..

I did just this a few days ago, synced, deleted the Partnership and kept the contacts. Like Radek Hulán said, it asked me whether to delete synced files, i tipped Yes, the device worked a few seconds and then the partnership was gone, leaving the contacts and everything on the device.
Try Syncing the device, then disconnect the Phone from your PC and delete the Partnership on the Phone itself (For me it sounded like you deleted the partnership through your PC on your PPC) and if that doesn't help, do the Microsoft Trick: Just try it over and over again, with the same routine, after a few times it will work, it's always been like that

I have a T-Mobile Dash and am connecting it to several Windows XP machines using ActiveSync 4.5. I haven't been able to test this with an older version of ActiveSync because not one of the machines will let me fully uninstall 4.5 and install an older copy. The older install always insists that I have to install 4.5 even if I already have.
My problem is this: Any time I try to delete a relationship between a PC and my smartphone, Activesync deletes every one of my contacts off the phone.
Ideally, I would be able to sever the relationship between a computer and my PDA and keep all my contacts on my PDA. Near as I can tell, this is impossible. And it's apparently that way intentionally, though I can't for the life of me guess why. My contacts are being held hostage by my work laptop and nothing I can do can separate them from it.
It does not matter if I uncheck Contacts in the checkboxes of things to delete, it still deletes all contacts when any relationship is deleted.
The contact are still safe on the computer, but I simply *cannot* delete a relationship without losing all my contacts.
If I disconnect the phone from the PC and go into ActiveSync, only the following menu options are supported:
1. Options
2. Schedule (grayed out)
3. Status
4. Add Server Source
5. Connections
6. Connect via Bluetooth
None of the above options allow me to delete a relationship specifically. Just choose what items I plan on syncing or what connection (USB/IR/Bluetooth) I might want to connect with.
If I choose 1. Options, I'm presented with the checkboxes to select what things I want to sync with my PC.
[X] Contacts
[_] Calendar
[_] E-mail
[_] Tasks
[_] Favorites (grayed out)
[_] Files (grayed out)
[_] Media (grayed out)
If I uncheck "Contacts" and click "Done" I'm presented with this <sarcasm>wonderful</sarcasm> dialog box:
"To proceed, ActiveSync must remove all Contacts synchronized to your device using ActiveSync. Select OK to continue"
My question is **WHY??** WHY can I not sever the connection between the computer and my contacts??? Who programmed this abomination that thought that permanently tying them together irrevokably was a GOOD idea?

Hi all,
I had the same problem and found a workaround. ActiveSync will delete those contacts/... only if they belong to only one relationship and if you try to delete this particular relationship. So, what is the solution? Assign your contacts to two sync relationships! If you delete either of them, the contacts will not be touched.
In my case, there was a sync relationship to mail2web.com for push email and another relationship to the PC for contacts. After reinstalling the PC's OS I needed to delete the old relationship. I was able to preserve the contacts by syncing them first to mail2web.com.
Good luck!
Regards,
Michael
PS: I have to add that it is very useful to have a functional backup program for your mobile phone. Sprite Backup works very nicely for me.

ActiveSync BOOSTER
Is there a way to boost up speed of Sync
Is there a any software or Cab file for it ?
Also want to know after we sync Phone
It keeps repeating to sync, is there a way to stop it ?
With removing the phone
Please Help

I have the same problem with my HTC Diamond (http://forum.xda-developers.com/showthread.php?t=437729). BUT unlikely I can´t get my contacts by new relationship to my phone back now. ;o(

the default setting for my Active Sync is "replace items on phone". So when I initially setup my Orbit, all the data on my PDA are being wiped out, including the contact.

fx9 said:
the default setting for my Active Sync is "replace items on phone". So when I initially setup my Orbit, all the data on my PDA are being wiped out, including the contact.
Click to expand...
Click to collapse
After its in sync
try this-
Tools
Option
Settings
& Choose what u like in drop down menu

Alright guys...
I sorta figured a way around all this. So if you've gone and sync'd your device to your PC, not knowing that your data will dissapear from your device if you delete the partnership... The simplest way is to get a backup software, such as SPB Backup or Sprite Backup and back up only your PIM info (contacts, calendars, etc.). Next delete the partnership you don't want to have anymore. What I did with mine was I deleted ALL partnerships I had (Exchange and PC), and so I had nothing on there. Then restore the PIM file back and you should have all your contacts and calendar info, only but you don't have any partnerships. You can now re-setup partnerships with different sources, just make sure you uncheck the stuff u don't want sync'd I hope that helps.

I don't know if this is help to anyone but this is not an ActiveSync problem at all, it is WM6.1 problem.
You ask how do I know that for sure, I'll explain...
I used to have a WM5 phone until I replaced it few days ago with a WM6.1 phone (HTC Jade)
The ActiveSync I use on my Windows XP PC is 4.5 and I have not changed it with the new phone.
Before, with my WM5 phone I used to Sync my contacts with my phone and then delete the partnership with my phone every time, then create a new partnership each time I reconnect. Maybe you think its strange but this how I used to do it.
My phone contacts were never deleted, EVER EVER EVER on the coarse of 2 years.
Now Yesterday I connected my new mobile WM6.1 for the first time to add my Outlook contacts to it, disconnected and did what I always do which is delete the partnership with my phone. I later reconnected the phone to install an application and then BAM all my contacts are GONE.
So you see the ActiveSync 4.5 app is the same but with WM6.1 it behaved differently which definitely means this a bug or by design in WM6.1 ONLY and not older windows mobile versions.
It also have nothing to do with Windows Vista like someone previously said because my pc OS is Windows XP SP2.
Its another Microsoft mess that we have to fix or live with.
I wonder when are they going to take their work seriously?
Can anyone come up with a tweak or registry fix in WM6.1 to fix it?

Solution that worked for me
I think I figured out a good solution - wored for me.
Go to your My Device Root folder in the File Manager. Copy the pim file, then paste it in another folder on the device to back it up.
Go to Active Sync - delete the relationship.
Now for the scary part - go to your Contacts and they are all gone.
Go back to you My Device root, rename your pim file to something like pimOLD. Then go get your backed up copy, and paste it back into your default My Device folder.
Scary again, go to Contacts, they are all gone. Now the act of desperation - I did a hard boot (removed the battery) - restarted the device. Device now see's your new PIM, contacts are all back - yet no Active Sync relationship. YEA! MISSION ACCOMPLISHED.

So I downloaded wm6.0, 6.1, 6.5 and 5.0 simulators from Microsoft. I tested deleting partnership with each of those (On Windows Mobile itself). So it seems that 6.0 and 6.1 have this problem and delete your personal information when u delete the partnership. 5.0 and 6.5 did NOT delete the contacts/calendars/tasks upon deleting the partnership.
At this point backing up your /PIM.VOL file is the best way of backing up your data if you have to delete partnership.
Also pim backup is a nice freeware that accomplishes the same thing.
Unfortunately I do not have a windows mobile device now but when I had my Tilt, I remember deleting the partnership so many times and I never had this problem.
Wonder if it's related to the build of Windows Mobile.
mearly said:
I don't know if this is help to anyone but this is not an ActiveSync problem at all, it is WM6.1 problem.
You ask how do I know that for sure, I'll explain...
I used to have a WM5 phone until I replaced it few days ago with a WM6.1 phone (HTC Jade)
The ActiveSync I use on my Windows XP PC is 4.5 and I have not changed it with the new phone.
Before, with my WM5 phone I used to Sync my contacts with my phone and then delete the partnership with my phone every time, then create a new partnership each time I reconnect. Maybe you think its strange but this how I used to do it.
My phone contacts were never deleted, EVER EVER EVER on the coarse of 2 years.
Now Yesterday I connected my new mobile WM6.1 for the first time to add my Outlook contacts to it, disconnected and did what I always do which is delete the partnership with my phone. I later reconnected the phone to install an application and then BAM all my contacts are GONE.
So you see the ActiveSync 4.5 app is the same but with WM6.1 it behaved differently which definitely means this a bug or by design in WM6.1 ONLY and not older windows mobile versions.
It also have nothing to do with Windows Vista like someone previously said because my pc OS is Windows XP SP2.
Its another Microsoft mess that we have to fix or live with.
I wonder when are they going to take their work seriously?
Can anyone come up with a tweak or registry fix in WM6.1 to fix it?
Click to expand...
Click to collapse

Like many who probably frequent this board I like to experiment with my device and will wipe my PPC every couple of weeks. I also have been syncing with Exchange through ActiveSync but was looking for a way to severe that Exchange sync relationship without loosing all of my 300+ contacts on the device. I was also looking for a way to backup those contacts to another source so I wasn't locked down to an Exchange sync via ActiveSync to get them back again.
I recently discovered the Microsoft MyPhone application which will let you back up your data to their server. Unforunately it will not backup data that is currently being synced with Exchange.
Using the method suggested by mkrumpe about manually backing up and replacing the PIM file I was able to break my relationship with the Exchange server and then recover my PIM data. Once I did that I was then able to back up my data with Microsoft MyPhone since it no longer picked up the Exchange sync relationship.
I thought this same info and process might benefit others as well who want to break a sync with Exchange, recover their previously synched data and find another non-exchange method to back up this data.
Now I have a way to backup my contacts without having to use Exchange and I was able to keep all 300+ contacts even though I deleted the Exchange sync relationship and may not go back to synching with Exchange (do to upcoming policy changes at my company)

Contacts Removed!!
Hi!
I had a PC with activeSync 4.5 and Outlook 2007 at home but I formatted my windows and synched my data to another PC that has no Outlook.
When I connected my Touch Diamond to this PC all of y contacts removed and now I urgently need my cantacts!
I have no Outlook now, can anybody help me get back my contacts?!

faridv said:
Hi!
I had a PC with activeSync 4.5 and Outlook 2007 at home but I formatted my windows and synched my data to another PC that has no Outlook.
When I connected my Touch Diamond to this PC all of y contacts removed and now I urgently need my cantacts!
I have no Outlook now, can anybody help me get back my contacts?!
Click to expand...
Click to collapse
Always do a Sprite Backup

Syncing without Entering PIN?

I've found an oddity since upgrading to WM6 - with WM5 when I connected my MDAC3 to my PC, I had to enter the security PIN on my PC for it to sync. But now, under WM6 although a dialogue box pops up in Vista/MDC, I actually have to enter the PIN on my phone rather than the PC. However, if I just tap the "OK" button on my phone without entering the PIN, it still seems to sync regardless, or have I missed something?

I noticed the same - plus vista actually puts up a picture of the XDA orbit. Is this a new security "feature" in WM6, or just a quirk of the rom?
Also, it seems that I can't automatically see the device in my computer, i have to go to sync center and then double click the phone before i can browse and see it in my computer.

Hmm i don't have any PIN Request before syncing, and never had that before (with WM5 or Windows XP, now using WM6 and Vista). how can i set a Sync PIN? Would be nice to know. When i connect my device, i get that small Picture of the Orbit and i can access it directly from "My Computer"...

I think the Sync PIN comes into play if the "lock device" setting is used (start -> settings -> Lock in WM6). I'm forced to have this active on my device by my hosted Exchange service (1and1).
The o2 XDA image appears on Vista because the WM6 ROM is an o2 XDA one, so this is what it thinks your phone now is.

ActiveSync hangs on "Looking for changes"

Hi,
I have MDA Compact III and ActiveSync with Office 2007 doesn't work with it although the same installation of ActiveSync on the same computer worked with Palm Treo 750 couple of weeks ago.
I can browse the device so the connection is definitely working. The problem is when syncing starts it just hangs on "Looking for changes".
I have taken the following steps but no luck so far:
- Deleted the device partnership on both ActiveSync and on the phone many times.
- Tried 3 different ROMs (1 factory Windows Mobile 5 and 2 Windows Mobile 6.1)
- Disabled Windows Firewall completely
- Uninstalled NOD32 Antivirus software
- Tried syncing Contacts only and Calendar only items
- Tried 3rd party PocketMirror syncing software
Has anyone else experience this problem?
Thanks!

Want to add I am using ActiveSync 4.5 and connecting directly to computer using USB without any hub.

I've had a similar problem, I can connect via activesync and explore, I can even sync IE favorites but anything outlook related falls flat on it's face
I keep getting the 85010014 error code which all threads suggest can only be cured by an outlook re-install, but I've done that three times including removing all security software, activesync, and outlook. I then re-installed outlook imported my backed up contacts, re-installed activesync and I'm still getting the same problem with the same error. So I've given up!!
Just a word of warning though, be careful if you start playing around cos if you delete the sync profile on activesync and don't do the same on the phone activesync can erase all your contacts and appointments when you next try and connect, even though it won't sync anything. It did this to my kaiser twice before I figured out what was causing it.
As a work around I've found you can E-mail all contacts and appointments from outlook as attachments and then save them to the phone, I've now got an email with all my contacts and appointments saved on my phone and have backed up using PIM Backup
Not much help I'm afraid but at least your not on your own.

I tried syncronising Artemis using a borrowed a laptop and it worked. So I reinstalled XP, Office and ActiveSync and now the phone syncs without a problem.

Working ActiveSync CAB??

Anyone got a CAB file for ActiveSync? or could someone create one for me please? I have installed Farias/DrP's ROM, their ActiveSync install won't sync up with my server, I have installed other WM6.1 ROMS which all work ok, I've tried a different Radio ROM just in case but it still doesnt seem to want to work. I like the ROM and would rather just replace the dodgy app if possible.

would suggest re-installing activesync on computer than stuffing around with your hermes. I've got Dr p/Faria's rom running and have no sync problems. As a point I generally try active sync after a flash but if it doesnt work re-install and delete all paired files. This wont get rid of your contacts because they're stored in outlook. Just remember NOT to replace all items on the computer when prompted as THIS MAY DELETE ALL CONTACTS. As I've said I've had no trouble syncing however. I've found that leaving the hermes on too long and not doing anything may corrupt the os resulting in me having to hard reset or reflash. Be warned.... Hope this helps..

I'm having somewhat of the same problem but my active sync sync's but when I look in my out box my mail is still there so every time I sync it continues to resend the mail that's in the outbox. So what I've been doing is deleting it out of the outbox once it's done syncing. Also I've noticed that when active sync is running it goes to a all white screen with a black outline around the screen never seen that before I’m use to seeing the green circular motion movement. "(I use ActiveSync to use the over the air PUSH capability from my corporate server )" Me too.

OK maybe I wasn't clear enough.... ActiveSync works if you have a cable plugged in e.g. you can set up a pairing with your PC and the Device over a wire, I use ActiveSync to use the over the air PUSH capability from my corporate server thus the cable is surplus to requirements unless I need to charge the device. There is another person in the Faria/DrP thread with the same problem.

Mods please delete, server probs at work, don't need this any more....

Tony, talk to your IT department, sounds like a server problem

It was, this is why I asked the thread to be deleted..

i have my rohdiumw synced with gmail and its not syncing properly anymore i think that its the version of active sync that mightyrom put in do i still need the active sync cab if anyone has one they can post

vistazifta said:
i have my rohdiumw synced with gmail and its not syncing properly anymore i think that its the version of active sync that mightyrom put in do i still need the active sync cab if anyone has one they can post
Click to expand...
Click to collapse
I too could use a cab installation of activesync. does that even exist out there or is it something that is only ever cooked directly into the ROM? I love my current rom except for the ASync errors. Anyone with a cab, please speak up now...

No Activesync
I too am having problems connecting my phone to WMDC on a recently purchased imate 8502, I upgraded the rom to WM6.1 and the phone is no longer recognised by pc at all. Having looked through the programs on the phone and browsed the directories on the device, I cannot find activesync on the phone at all! The only hint is an empty folder, but there is no executable for activesync anywhere, which would probably explain why so many ppl can't get thier 8502's to connect to thier pc's after upgrading!
We need an activesync.cab to install!

ActiveSync 4.5 and that Email syncing feeling!

I've looked for this issue but haven't found it, so please excuse me if you know of a thread which answers it. There's also nothing in MS help. Thanks to all who read this and treat me gently.
Firstly, I'm trying to understand why ActiveSync 4.5 has got settings for both the Windows PC and the Device (called "Tytn" in my case) under Tools>Options? I've attached an image if my description is unclear.
Then secondly, I want to know how I should have Email syncing set-up so that I have my Pocket outlook and PC outlook inboxes and sent items sync'ed.
In my Active-Sync set-up on my PC, everything except for Emails can be checked under both Windows PC and Tytn. If I have Emails ticked under Tytn, the emails in Outlook Inbox also appear on my Pocket Outlook. But I cannot place a check against Emails under Windows PC. I get the message "You cannot synchronize E-mail because it is already synchronizing with Tytn. To enable E-mail for Windows PC, clear the E-mail check box for Tytn and try again".
If I do this, I am warned that my emails will be removed from the Device. I can then check the Emails on Windows PC. If I try to check Tytn as well, I get the same message but in reverse. With the Emails ticked under 'Windows PC' none of my Outlook Inbox appears in Pocket Outlook.
I can't see the point of this option, but perhaps someone can clarify, or point me to a resource which explains everything
Cheers

It looks like you are syncing your device with two PCs? I think emails can be synced with only one pc.
If you are not syncing with two pcs, then delete the one that you are not using, and try to sync email.

Thanks for responding ai6908. It's odd because I've only ever connected the Tytn to one PC. However, on your advice I right-clicked on the Windows PC icon and selected Delete Desktop... and my dilemma is gone.
Trouble is, now it's made me wonder what that option might be for?

colin_thames said:
Thanks for responding ai6908. It's odd because I've only ever connected the Tytn to one PC. However, on your advice I right-clicked on the Windows PC icon and selected Delete Desktop... and my dilemma is gone.
Trouble is, now it's made me wonder what that option might be for?
Click to expand...
Click to collapse
Did you buy a used phone from somebody? It maybe it, anyhow, glad it fixed the problem!

Nice reporting on time man. ActiveSync while in the start ask if you already have profile on your PPC. So next time when you changing computer or the windows of your PPC. Remember to remove the setting from activesync by deleting mobile device that sync with activesync