I think I bricked my phone.... Please help! - Touch Pro2, Tilt 2 Windows Mobile General

I have been waiting nearly two months for HTC to get on the ball and release the official version of Windows Mobile 6.5 so I could download it and see if it's worth using as my main phone OS. But they have been lazy and have yet to come out with it. So, I got impatient and began looking into the roms that were already available and how to flash my phone to get them to work. The first step I read that I needed to do was unlock my phone. However, I forgot what the text said at the top of the page (here's the link to the program I used, if that's helpful): http://forum.ppcgeeks.com/showthread.php?t=36062. So I proceeded to use the Diamond Unlocker (as that should have been a huge tip-off to me then, but this was my first ever unlocking experience, so I had no idea what I was doing) Now, my HTC Touch Pro 2 from Verizon won't even turn on. It won't go into a bootloader screen, absolutely nothing happens when I press power button, the reset button, or a combination of any of the buttons on the device.
However, when I plug the phone into my computer, a device does pop up: Qualcomm CDMA Technologies MSM. I can't get anything more than that, though. No software drivers will install, it does try very hard to find some though.
Any help, advice, tips, tricks, random guesses, would be greatly appreciated. Thanks for all your help.

Welcome aboard
try to reflash another ROM
have a deep read here
http://forum.xda-developers.com/showthread.php?t=550540
Good luck,

Buttons don't respond.
I can't get my phone to turn on or even go into bootloader mode. So, without that, I don't understand how I can flash a new ROM onto my phone.
And hello to you as well.
I did read that link, but none of the button codes worked, and my phone isn't responding to the Hard-SPL that I started when my phone was connected. It says that it cannot find the device and I need to resync it. But I start Windows Mobile Device Center and it can't find my phone either.
However, an interesting new development is that my phone, every now and again, starts charging when connected to my computer. The light turns orange, and my computer picks it up. But it does this for a bit, and then it changes back to nothing.

If you can't access the bootloader using any of the methods detailed here, then I hate to say it, but your device is probably bricked. It's really difficult if at all possible to recover when the SPL (AKA bootloader) is severely damaged or completely destroyed. There were some tools a while back to help recover from nuked SPLs, but AFAIK they aren't compatible with the TP2, and you have to be security unlocked, which I can pretty much guarantee you aren't.
Your best bet would be to take it back to the store and play dumb, saying that it "just stopped working" in the hopes that they'll give you a new one, but there are no guarantees it'll work. Best of luck

That's what I need to know
Thanks for the information. I just needed to know what to do. I can't access the bootloader or anything even similar to it, so I am just going to get it replaced and then be much more careful in the future.

Related

O2 XDA Orbit - Upgrading/Backup/Flashing

Sorry if the post has already been mentioned in another forum before.
I have an O2 XDA Orbit and i'm looking to put Fracoons Artermis rom on it http://forum.xda-developers.com/show...o♦.
I'm pretty new to flashing phones and PDA's but i'm quite experienced with a PC so shouldnt need to much help!
I was wondering what steps I should ensure to take to make sure that I dont turn it into a brick, I could do with a complete guide! I've also been told that i'll need to run the Artermus USPL program after connecting the phone. But any help and advice would be a great help. Is there anyway to backup the phone in the state it is at present if or if it doesnt go wrong?
Thankyou for the help and sorry again i've this has already been asked by someone else! Will really appreciated it!
There is no assurance that the process will not make your device a brick. But it happens only on a rare case. Many 1000s of users have upgraded without problems however a few has got their devices a brick.
There is no point taking a backup as the new ROM will give you different files. Anyway, to make sure you don't end up with a bricked device:
-Charge your device fully
-Run USPL
-The process should complete successfully!
-Upgrade ROM.
-Never disconnect your Pocket PC or turn of your PC when the upgrade is going on.
-If your stuck anywhere, don't try to do anything stupid but come here and post.
-Your device should be fine
-Even if some devices get bricked during one of the upgrade process, there is still a high chance of bringing your device back to good working condition with the help of a Factory ROM and so don't worry and go ahead.
Regards,
Carty..
that's my biggest concern so far... my XDA II SHOULD be able to run WM5 but i'm very concerned that i could turn it into a brick... the reason for this is: the XDA is the only phone i have at the moment.
If it bricks, then i'm literally screwed... i have the HimaUpgrade File that does not need an ID, and as i'm pretty fluent with English, i see no problem in using an English ROM.
The Wiki is a good place to start... but i still don't know if i REALLY need active sync to be running or not, since i cannot understand what good that would do if the device is in Bootloader Mode anyway.
Reason for this is that sometimes i read "Active Sync should be on" and sometimes i read the complete opposite... it's freaking me out.
Device should be Synchronized always for the best choice. All un-official ROMs will require this. However, factory ROMs can be flashed directly from Bootloader mode.
That is why I said when you think you screwed the process of upgrading, mostly your device will be stuck at bootloader or you can access bootloader screen and only a factory rom can go from here.
PS: I wont guarantee if the above will be true on all conditions.
Regards,
Carty..
I flash all my ROMs in bootloader mode, including my own, so it's not restricted to the official ROMs. But you need a working ROM to get it back alive.
I'd recommend using a laptop for flashing or use a USV. If some guys cut your power your computer would crash right in the middle of the flashing process - won't happen on a laptop with a working battery.
This is what I want to know. How do I flash in bootloader mode?
okay, i did it this way: first of all you need a rom to flash your device with, but i guess that should be clear
To put your device into Bootloader Mode you have to press the On/Off Button, the Directional Pad AND the reset button (mostly at the lower left corner) simultaneously.
Release the Reset Button first after about a second, and then the other two Buttons.
Your Device should say "Serial" on its Screen... by that time you can put your Device in the Cradle or connect it via a USB Datacable to your PC.
Also: connect the Cable/Cradle directly to your PC, not to a hub as that could cause Problems during the Flashing Process.
Now you can start the Flash-Program, wait approximately 30 Minutes (if you are just flashing the ROM and nothing else) and follow the Instructions that came with your ROM WORD FOR WORD as these instructions are working for most people.
I'm not saying that flashing is without Problems though... when i flashed my XDA II with WM2005 yesterday, i was not able to send/receive Textmessages (SMS), so i had to reflash the device again with the last ROM released by O2, which sucks.

screen not working, cannot boot! any ideas?

anyone knows how suddenly the screen doesn't respond anymore?
I cannot even boot into windows, it needs the calibration, cannot even switch it off because i need to tap "yes"!!!
Any ideas? It is brand new and i have tried several roms but cannot go beyond the boot green screen.
Thank you.
If you get to the align screen when you do the align screen it just restarts the align screen process over again right ?.....if thats the case i had the same problem i sent it in to htc and it was covered by the warranty
is that right - you try flashing one rom, after flashing get not rospense.
than you try an other rom but same equal.
is that correct?
but you can long press with dialog yes/no.
for "clicking" yes press only action-button
(the big round thing in middle)
Can you access the device from windows (see it as a removable drive?)
If so, you can create a "welcome.not" file from your pc and copy it to the internal storage. This will make it bypass the "align screen" steps when you boot up.
The file just needs to be an empty file. Create a "New Text Document" on your desktop, rename it to "welcome.not" and place it in the root of your internal storage (if you can access it).
Haven't tried this on my Diamond, only ever on devices with an external microSD, so I'm not entirely sure that it will work. It worked for me when my TyTn II screen broke. Once it's done, you can use a program like SOTI Pocket Controller to navigate around the device more freely from your PC.
This is good for diagnosis of problems, and enabling you to flash back to stock ROM and SPL for use of your warranty etc. but I'm afraid it seems inevitable that you'll eventually need to replace the screen, which hopefully you'll be able to use you warranty for.
no, actually, i don't get to the alignement screen, i'm stuck to the "tap the screen to start using....bla bla. And cannot go further cause the screen dosen't respond. not even to shut off. Completely no response to the taps.
thank you i will try it but any idea where to get the original uspl? It is a device from france, i've got the original rom from htc site with the serial number but i still need to get it to the original uspl right? now it has the unsigned olinex, no good for a warranty, right?
and anyway the guy who sold it to me he's overseas for probably a year so...bad luck for me.
AFAIK, you need to know what the SPL was before you flashed Olinex's. I doubt there is a way to find out what it was, unless you know someone near you who had the same device at the same time who hasn't CID unlocked theirs.
Unfortunately, I've never been in a situation where I've needed to use my warranty, so I've never flashed back, but I would guess the best thing to do is to try looking it up, doing a bit of research to try to make an educated guess as to which version you might have had. It may not matter if you're slightly out, I don't how fussy they are or how rigorously they check. I would guess that as long as there is a stock SPL, it would probably pass for the original and they wouldn't look twice. Don't quote me though, like I said, I've never been there.
If anybody thinks I am completely and utterly wrong or has experience of returning to original stock ROM and SPL for warranty purposes, please feel free to correct me!

*UPDATE* Help - Phone won't boot after attempting Sim Unlock

Hi Guys,
I am aware of how to upgrade a ROM, how to Use HardSPL and how modifying in general works, although I think I may have really broken the phone now.
I had OliNex 1.40 installed since forever. I have used several Roms in the past including EnergyROM, Ahen's Roms and I have currently been using Makeveral's BSB6.5O Rom, and it was working great.
The last time I tried to use the unlock, i tried to flash it with the 'Subrata' unlock package (the one with Step 1,2 and 3' folders. It didnt work both times I tried so I gave up. It said it was unable to write to the phone. I reflashed with BSB Rom and all was well.
Today, I found a seperate unlocker. It was a simple .exe file that opened up what appeared to be the 'CustomRUU' application. The screen initially went black and then the program said that it lost connectivity. I did read that it used Cmonex HardSPL but I did it anyway (I take responsability for this error) and from then on, the phone will not boot. No matter what combination of Hard reset button combinations I use, nothing happens. No vibration, no light around the centre button that I can see, nothing.
So is there anything, anything at all that I can do? Or have i totally F**ked it?
I have also done alot of searching both on here, PPCgeaks, all the forums.
Let me know, cheers guys.
I had a similar problem: Screen was black, no reaction from the phone. But i was able to connect it to my computer, it was not really detected, even though
i was able to flash a new Rom with a Custom RUU. Perhaps you could try that?
Try to change the rom . Pull out the stylus , Press the reset button and hold the VOLUME DOWN and the right down button . After connect to pc
The phone is in an Off state - I recharged the battery in it overnight - no white glowing ring around the centre button. No combination of buttons work - nothing happens and the device is off still.
OK, regardless of what has happened, Ive sent the phone to Victoria (Australia) to be repaired or replaced under warranty.
I just hope that it is so scrambled that they cant figure out that the device has been toyed with - will keep everyone updated!
btw - does anyone understand what technicians with more advanced tools would be able to determine (if anything)? Do they use special hardware to view the contents of the ROM or how does it all work?
thanks friends
Well..not exactly, but they have probably tools to examine the flash/memory/parts of the phone. interesting question
Update!
I sent the phone away to the Three mobile repair centre - the phone is back, fully repaired and Running BsB again.... just awesome.
it seem they replaced all the components of the phone except for the shell itself, I dont really know why they didnt just replace the phone? lol
EDIT: I forgot to mention that I told them the phone wouldn't boot after an overnight charge - thanks 3!
Sorry for bumping.
I have the same problem! I used the same program; 'DiamonCustomRUU.exe'
The screen became black. I can't open the bootmenu, soft- and hardreset doesn't work
It's a Dutch branded Vodafone TD.
I have to send it to Vodafone for repairing?

[Q] Need Help, I think I bricked it :(

Hello everyone,
I hope i posted in the right place...
For starters, Everyone on here has saved my phone more times than I can count. Which i thank you all for. I always search around for the ansewer before I post a question. But this one has got me good. I tried to use the unlocker, VZW TPSSPL, and somewhere along the line, I screwed up. Where I am at now, is when i install the battery to my phone, (touch pro 2 verizon) and try to power it up, i get nothing. The screen just stays black. I cant perform the hard reset, and get no response from the phone itself. BUT if I plug it in Via USB to the computer, it promts me for a driver install, qualcomm cdma MSM driver, which wont install, and i cant seem to find what i need to do. I have already started the process to get a new phone, but if theres still hope to retrieve it, i would be very happy. if not, its my fault and i will take my medicine. Thanks in advance for any help you can give.
Moved as not ROM Development.
Try entering the bootloader by holding down the Volume Down & Power key while your phone is turned off. You should see a 3-color screen with some info displayed.
If this works, connect your phone with a usb cable and you should be able to flash it
mcomeau334 said:
Hello everyone,
I hope i posted in the right place...
For starters, Everyone on here has saved my phone more times than I can count. Which i thank you all for. I always search around for the ansewer before I post a question. But this one has got me good. I tried to use the unlocker, VZW TPSSPL, and somewhere along the line, I screwed up. Where I am at now, is when i install the battery to my phone, (touch pro 2 verizon) and try to power it up, i get nothing. The screen just stays black. I cant perform the hard reset, and get no response from the phone itself. BUT if I plug it in Via USB to the computer, it promts me for a driver install, qualcomm cdma MSM driver, which wont install, and i cant seem to find what i need to do. I have already started the process to get a new phone, but if theres still hope to retrieve it, i would be very happy. if not, its my fault and i will take my medicine. Thanks in advance for any help you can give.
Click to expand...
Click to collapse
It sounds like you installed a CDMA ROM. If you only installed a CDMA ROM, not a CDMA boot loader, then you can recover by flashing back to a GSM ROM. I would use a releasted ROM for your device - look on the ROM development forum.
EDIT: Try and go into bootloader mode: hold the DOWN volume key while pushing the RESET button. If you get the tri-color screen, you should be OK to load a different ROM.
stevedebi said:
It sounds like you installed a CDMA ROM. If you only installed a CDMA ROM, not a CDMA boot loader, then you can recover by flashing back to a GSM ROM. I would use a releasted ROM for your device - look on the ROM development forum.
EDIT: Try and go into bootloader mode: hold the DOWN volume key while pushing the RESET button. If you get the tri-color screen, you should be OK to load a different ROM.
Click to expand...
Click to collapse
I am getting nothing from it. I cat get into the bootloader screen. The only thing thats hapening is, when i plug it in to my computer, it tries to install a "qualcomm technologies CDMA MSM" "driver", but it cant instal it. I have serched for it too, with no luck. I do have insuracnce, so I'll just pay the deductable, i dont have the money for it, but then again, who does? lol Sorry i havent responded sooner, but without my phone, i have to use a LG ENV TOUCH, The phone works great, but it cant do anything. I miss my TP2. Thanks for all the help.
Are you using the correct combination for the bootloader?
Power Button + Volume Down + Reset Button. means, do a soft reset while holding the "volume down" key and power key on the side of the device. hold these keys until you see a special tricolour screen which is the bootloader mode.
Put a rom on your sd card, enter bootloader and flash.
mcomeau334 said:
I am getting nothing from it. I cat get into the bootloader screen. The only thing thats hapening is, when i plug it in to my computer, it tries to install a "qualcomm technologies CDMA MSM" "driver", but it cant instal it. I have serched for it too, with no luck. I do have insuracnce, so I'll just pay the deductable, i dont have the money for it, but then again, who does? lol Sorry i havent responded sooner, but without my phone, i have to use a LG ENV TOUCH, The phone works great, but it cant do anything. I miss my TP2. Thanks for all the help.
Click to expand...
Click to collapse
Sounds like it's bricked. Is your phone GSM?
rr5678 said:
Sounds like it's bricked. Is your phone GSM?
Click to expand...
Click to collapse
Verizon = cmda
Lennyz1988 said:
Verizon = cmda
Click to expand...
Click to collapse
Yeah, that is the problem. I believe he installed the CDMA on a GSM device. I've heard you can get past that, but not if you install the CDMA bootloader. I don't know, maybe the loader is installed with they burn a CDMA ROM.
Lennyz1988 said:
Verizon = cmda
Click to expand...
Click to collapse
I know. But he might have flashed a CDMA bootloader onto a GSM phone. Which is why I asked.
stevedebi said:
Yeah, that is the problem. I believe he installed the CDMA on a GSM device. I've heard you can get past that, but not if you install the CDMA bootloader. I don't know, maybe the loader is installed with they burn a CDMA ROM.
Click to expand...
Click to collapse
Quite possible. I just flashed a 6.5 ROM onto my phone, and I know darn well it replaced the SPL. If indeed there was a CDMA bootloader placed onto a GSM phone, I believe it takes a JTAG to recover from that
Thanks everyone for the suggestions. And I have tried all sorts of diferent ways trying to get it in the bootloader screen, and even waited 30secs while holding down the buttons. As far as the CDMA vs GSM, I did alot reading, mainley for re-assuring myself, and I have come up with CDMA, I even ran the phone with the sim card out when running android, which I was able to run using the CDMA setup. There was even a proccessor break down somewhere, to help determine weather it was CDMA, which I used in conjunction with everything else. What I think may have happend: Either I didnt read something right, and tried using a GSM unlocker, instead of a CDMA unlocker, which I really DONT think so, but its possible. The other thing is, mabey I used the proper unlocker, and when the screen went black on my phone, I may not have waited long enough for everything to happen, and I may have unplugged the USB to soon, causing the unlocking proccess to not finish. I waited for what seemed to be a long time, but I may not have waited long enough. The 3rd possiblity, is that my battery died in my phone, and trying to get it into the bootloader isnt going to happen. I dont think that is the case, only because, A: My battery had a full charge when I started. and B: my Ma Dukes has a TP2 and i used her battery as well, with no luck. Thanks again for the replies everyone, I'm glad you guys are here to help.
mcomeau334 said:
The other thing is, mabey I used the proper unlocker, and when the screen went black on my phone, I may not have waited long enough for everything to happen, and I may have unplugged the USB to soon, causing the unlocking proccess to not finish.
Click to expand...
Click to collapse
That might of did it. Sounds like you didn't let it flash.

[Q] phone wont connect to seus or pc companion

my verizon xperia is not recognized by either pc companion or seus. I am trying to do a hard reset due to the fact the lockscreen doesnt work. I have read that I can press and hold the back and search keys on front while powering on to factory reset the phone, however that does not seem to be the case. Can anyone give me some suggestions if the two button factory reset does work and that maybe I am just doing it wrong. And any suggestions as to how to get my phone to connect with seus so I can reset if teh 2 button trick is indeed not an option. Thank you to all in advance.
Doesnt anyone have an idea? I follow seus instructions. Power off wait 30 seconds, then plug in the usb cord to the pc, then press and hold the back button then inserting the usb cable into the phone... and then I wait for it to connect which it doesnt.
have you tried removing the battery wait a bit and put it back and then try again. I had something similar happen when I first got mine.
yes.... I waited beyond the 30 seconds it suggests. I eve waited about 2 hours once. Still nothing......I really want to get this device working.....it does power up. Everything seems like its supposed to work but it isn't. Thank you for helping me... I really really appreciate it.
hey, if youre comfortable, we can unlock the bootloader on it. if we do that, then you can just use fastboot and the files you can get off of my State of Development thread to return you back to stock. You could also root it. If that interests you, send me a pm with your ESN and Ill get you an unlock code.
Or do you still wanna try to figure out the **** fest that is SEUS?
I would love to unlock the bootloader. I have always had motorola android phones so even though i have never unlocked the bootloader I would love to.
Where would I find the ESN #? I am not able to get past the lock screen....so all I can do it make emergency calls
I have PM'd you my phones info. Thank you for your assistance
What is preventing you from passing the lock screen exactly? Programming?
the phone says that the pattern lock attempts has been exceeded... and the only way to unlock is to enter either a gmail info or answer the question. Neither of which I know.
Ahh! phew i thought it was more serious than that. Were you able to have the phone activated on your Verizon account okay? The esn wasnt blacklisted or anything?
And the funny thing is, even if you HAD got seus working, it would not have fixed that problem. SUES doesnt wipe the device as far as I know.
the *#06# in the emergency dialer doesnt show anything?
also the MEID is under the battery.
I have not activated the phone as I cant really use it in its current state. I did check with Verizon and the phone can be activated no problems.
I do have the MEID #, is it safe to list it here?
Also, the phone does not take the #* code, says its not an emergency number
K, i have successfully unlocked my bootloader on my phone..... I am trying to make sense of what to do next
YAY!!!!!. I unplugged and rebooted the phone after unlocking the bootloader and now my phone is back... I can sign into google now
you should use this command and reflash the stock system
fastboot flash system system.sin -w
this will erase usersettings and reinstall the stock rom.
make sure you have the rom downloaded.
edit- Never mind.
jgregoryj1 said:
YAY!!!!!. I unplugged and rebooted the phone after unlocking the bootloader and now my phone is back... I can sign into google now
Click to expand...
Click to collapse
Thats great! totally forgot that actually unlocking the bootloader performs a factory reset. So awesome! Go get you some root!
now that I have it restored, the screens touch sensitivity is all over, it keeps thinking I am trying to load up voice commands. I would like to flash a rooted ROM, and from what I have read on kernals for the r800x theres nothing worth flashing just yet. Can anyone point me in the right direction on how to flash a rooted stock rom?
Also, I am still not able to enter Flash mode with the whole back button while inserting usb cable. the light is still blue.... any suggestions?
You shouls be holding the search key.
sent from the original unlocked R800X.
i will try the search button instead. Also I flashed a kernal and now the phone is super slow. How do I flash the stock ROM and stock kernal. I am doing some reading but I am still lost. seems like I get routed to xperia arc pages...... can anyone give me some guidance. sorry to be a pain, but I am excited to learn
jgregoryj1 said:
i will try the search button instead. Also I flashed a kernal and now the phone is super slow. How do I flash the stock ROM and stock kernal. I am doing some reading but I am still lost. seems like I get routed to xperia arc pages...... can anyone give me some guidance. sorry to be a pain, but I am excited to learn
Click to expand...
Click to collapse
Hey, everything you need to know is in the many pages (and the initial post which is constantly updated) on my State of Development thread. Read through there and you will see that everyone else is also having problems with the kernels and roms making the phone unresponsively slow. The first post also has links for stock files that you might need.
Basically if you get your phone into fastboot mode (turn off, hold search key, plug in USB line, solid blue light turns on) you can do two commands to get you back to stock, and then follow the rooting instructions that I have on the R800x Rooting thread. Its linked in the state of development thread. Second item, i believe, below the link to Bin4rys.
The two commands would be "fastboot flash system system.sin" and "fastboot flash boot kernel.sin". the first command might not be necessary even, just the kernel one might fix you.

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