Develop Bugs

USB is not working anymore

Hi !
I have the following Problem.
Charging via USB is working and also the headest, but icannot sync via usb or do anything else.
What can i do ?? Wheres the Problem ?

Question; Are you using a charger in the car?

Yes the original T-Mobile charger

Well I guess that must be the bad guy.. do you plug your phone in the charger before turning on the engine? That causes higher voltage peaks which can damage the USB-circuit.
Since your using the original charger supplied you should send your device in for repair.

OK, thanks for your answers.

What's the good way for charging the device in a car?
Thanks

The safest thing to do is to start the engine before plugging in your device.
Here is another thread about current overflow with the Tmobile car charger: http://forum.xda-developers.com/showpost.php?p=1686041&postcount=10

RE-INSTALL
Try re-installing active stink on your main computer.
Maybe that will sort it.

Hi i've the same problem. When the phone is turned on in the bootloader it doesn't say anything on the left bottom of the screen (normaly there was standing something like "USB"). and now its blank? ActiceSync isn't working eather and WM5 storage doesn't work. I only use the original USB cable and charger from the phone. when i plug in the usb it starts charging. but no usb connection.
Please help?

same problem as above, same as my Artemis, blown USB board. If its still under a year old send it for repair. Mine is over a year old now, so i cant get it fixed (unless i pay)

I just called T-Mobile Dutch, they will send him on repear. this is my second mdac3 in one year that needed to be send on repear. I hate it when i need to mis my telephone. hopefully when it comes back from repair it's fixed.
So if you got the same problem that USB is not working, you need to send it on repair. because you can do nothing about it
(fixes typefaults)

start>settings>connection>USBtoPC and uncheck ,,Enable advanced network functionality,,

inummt said:
start>settings>connection>USBtoPC and uncheck ,,Enable advanced network functionality,,
Click to expand...
Click to collapse
Nope, no respons from the computer or the phone

yeh, sounds like you need to send it for repair

Yeah, but before i can send him on repair, i need to flash the original rom back on the phone, but how can i do this without an activesync connection? is there a way to do it from the SD-card? Please help me, otherwise i cannot send my device on repair. thanks in advanced

have a look here:
http://wiki.xda-developers.com/index.php?pagename=Artemis_SD_Card_Flashing

mugglesquop said:
have a look here:
http://wiki.xda-developers.com/index.php?pagename=Artemis_SD_Card_Flashing
Click to expand...
Click to collapse
Thanks mate, this will do the job!
This works great, thanks for this! now i can send it on repair

prodinho said:
The safest thing to do is to start the engine before plugging in your device.
Here is another thread about current overflow with the Tmobile car charger: http://forum.xda-developers.com/showpost.php?p=1686041&postcount=10
Click to expand...
Click to collapse
yes the correct way is u start the engine then plug ANY ADDITIONAL instrument so that the output of the power outlet in your car will be from the dynamic distributor and not from the battery directly!!

I have the same problem-can't connect via Usb anymore.does anyone know how much the repair will cost?My Orbit is out of warranty.Or is there any other workaround fo the problem?
Thanx

4o4i said:
I have the same problem-can't connect via Usb anymore.does anyone know how much the repair will cost?My Orbit is out of warranty.Or is there any other workaround fo the problem?
Thanx
Click to expand...
Click to collapse
apparently there is a company in London that will do the repair for £20, not sure on details tho.
i'll have a look around, as i'm looking to get mine repaired too. If you find details please post

HTC Excalibur not recognized by XP

so, when I connect my excalibur to my PC it shows up under USB Devices as an unknown device, I will show pictures once the phone is done resetting, now I was just going to RMA it but I only spent $100 on the phone itself.
First the lady over the phone tried to convince me not to RMA it and just said "oh well just put things on the [SD] card if you cannot connect to your computer."
Then after arguing for 30 min they want me to pay to ship it back, pay to ship the new one here only after I had already spent money to expedite the shipping when I originally ordered the unit (not to mention I had to wait another week as it was because they were "out of stock" B$), and I only get the subtotal back, so a Month later I will have spent about $180 on this phone, F*** that.
Few extra things: In bootloader mode I can get the unit to be recognized so that I can put on a new ROM, so I did that and I still cannot connect the unit to my PC. Also i tried this on a different PC as well. I can't remember if I left anything out......oh yeah and I did change the connection under USB to PC (even after Rom format). If there is anything else you might be able to think of or come up with this would be appreciate.
Specs:
Windows XP SP3
ActiveSync 4.5
S620(that won't connect)
Also:I am going to trying Vista and 7 x86 to see if either will work but if there are any suggestions please do so to help.
Sorry if I keep saying "Unit" instead of "Excalibur" or "Dash" it's a habit that I picked up from working at Geek Squad :S

since you know your usb cable is good, uninstall and reinstall activesync, it happens to me sometimes when i get the three audible dings instead of the two when i connect my device.

welll.....
I did that too, I uninstalled active sync, reinstalled it. No go, then tried it on the other computer with a fresh install of active sync with nothing paired to it or anything and that's how I got it up to re-flash to ROM(only in bootloader)....
Update: Will not be recognized by XP, Vista, or 7......soooooo it's gotta be the phone

overxtone said:
I did that too, I uninstalled active sync, reinstalled it. No go, then tried it on the other computer with a fresh install of active sync with nothing paired to it or anything and that's how I got it up to re-flash to ROM(only in bootloader)....
Update: Will not be recognized by XP, Vista, or 7......soooooo it's gotta be the phone
Click to expand...
Click to collapse
Why not try using WM5torage set to SD Card 'mode'? If that won't work, then it is a sign that maybe the USB component on the phone is damaged

Windows Mobile Device Center 6.1 and Windows 7 RTM worked fine for me.

The point
of the topic is to give help on solving this issue, not rubbing in my face that yours works , read the first post all the way

overxtone said:
of the topic is to give help on solving this issue, not rubbing in my face that yours works , read the first post all the way
Click to expand...
Click to collapse
suggestion?? have you tried to connect via bluetooth? and is your cable a sda cable of just a standard 5pin usb/mini-b cable. I had previously purchased a usb/mini-b cable for a blackberry and it worked with my dash for about a week then it stopped working, i couldn't sync on any computers all i got was you described; an unknown device. I went to tmobile and got a SDA/MDA data cable (the end it actually shaped like the phone plugin not the mini-b shape) and since then i have had no issues with it. its worth checking out at least.

seee
he actually game me some advice , thank you sir. I will try because the one they sent me was a mini-B USB adaptor that said it was compatible, I am going to see if I can get my hand on a actual HTC cable, any suggestions on where to get a legit one?

overxtone said:
he actually game me some advice , thank you sir. I will try because the one they sent me was a mini-B USB adaptor that said it was compatible, I am going to see if I can get my hand on a actual HTC cable, any suggestions on where to get a legit one?
Click to expand...
Click to collapse
just head into a tmobile store they can not resell returned parts in cell phones so any data cables that come with a phone can not be resold, this means that they are legitamitly extras and they should be able to give you one free of cost. if not they are about $20 new

USB not working. Going crazy. Ready to throw the Tilt 2 onto the ground.

I have no idea what's going on, but I can't get my Tilt 2 to tether, sync, or even see my PC. It was working fine one day, then it stoped working only to start working again. Today I spent over 4 hours trying to get it to work. I looked on all the forums to try to get help without any luck. I even hard booted (reset the firmware) and blew out everything in my phone. That didn't do anything other than to lose all my settings and configurations. Anytime I plug the USB cable into the phone (I've tried 2 computers and 3 different USB cables) it just charges the unit.
Would anyone have any ideas or tips I can use to get this darn phone tethering again or seeing my PC in general?
Thanks!
Nathan

Had the same happen to me. I had to use task29 to erase everything on my phone, then my computer recognized the phone as a storage device. I flashed a new ROM and ActiveSync worked again.

Yeap .. I Had This Happen ...
Had This Happen To Me to..
I had to bend the connector on the tp2 .. so the usb cable "fit" better

autonomous-inc said:
Had the same happen to me. I had to use task29 to erase everything on my phone, then my computer recognized the phone as a storage device. I flashed a new ROM and ActiveSync worked again.
Click to expand...
Click to collapse
How can you use task 29 when you're phone is not connected with the computer?

redoak said:
How can you use task 29 when you're phone is not connected with the computer?
Click to expand...
Click to collapse
Ahah. I don't know. I never bothered figuring that part out. My Tilt 2 suddenly became very problematic, not connecting to the internet, or connecting via Active Sync, so I just used the program tool and task 29 and it worked out.

I just checked out the USB port on the phone. I got a pin that you would normally get when you buy new shirts and poked around in the port. I pulled out a bit of lint. Saw one gold pin was crossed in there and fixed it. Since it was on the bottom though it really didn't make much difference with tethering and such since a regular USB port seems to only use the top.
Plugged in the computer USB into the phone and nothing. Same thing. To think I started all this because first I need to sync my phone with Activesync and second I wanted to flash the ROM with the new AT&T ROM that's out. Doesn't seem I'll ever be able to do that. I think a call to AT&T is in order and maybe I can get a replacement unit. This one is really pointing to a hardware problem.

nathantw said:
Plugged in the computer USB into the phone and nothing. Same thing. To think I started all this because first I need to sync my phone with Activesync and second I wanted to flash the ROM with the new AT&T ROM that's out. Doesn't seem I'll ever be able to do that. I think a call to AT&T is in order and maybe I can get a replacement unit. This one is really pointing to a hardware problem.
Click to expand...
Click to collapse
AT&T was no help whatsoever. They didn't even know what I was talking about when I said tether. Their suggestion since I didn't have insurance was to buy a new phone. Sigh. I saw that AT&T has the phone for 1 cent but I'd have to change my data plan to 2GB with tethering from my current plan of unlimited with tethering for the same price (damn Apple who made them do that).
Anyone have a suggestion on getting the phone I currently own to work? I'm not really inclined to buy software as someone mentioned (sktools). Someone mentioned replog.exe but they never specify if it's on the phone or the PC. Any ideas?
Thanks.
Nathan

Silly question maybe, if so I am sorry but,
have you checked through the Active Sync settings on your phone and, if you have settings for the USB to PLC connection, check those. Also start up Active sync on your PC and check how that is set up.
Again, sorry if you have done this.

Seems to be a TP2/Tilt2 issue that's ongoing, the connector on the bottom of my touchpro2 stopped working as a USB connection a couple months back. Lately I've even been having trouble charging it in the car (since the cable bounces around). I'm using a non-stock ROM so I have to find a way to re-lock the phone (after re-flashing OEM ROM) without connecting to my computer.

tjhawkes said:
Silly question maybe, if so I am sorry but,
have you checked through the Active Sync settings on your phone and, if you have settings for the USB to PLC connection, check those. Also start up Active sync on your PC and check how that is set up.
Again, sorry if you have done this.
Click to expand...
Click to collapse
Hi, not a silly question. I tried the phone on 4 different computers that had activesync on it and the phone wouldn't even recognize that a USB for data was plugged in. It worked fine for charging though.
I couldn't find any configuration for the USB port, so I may be SOL.

I was going to just buy a new Tilt 2, but thinking back the USB connector has been pretty flaky to begin with. Sometimes the unit will work when plugged in and sometimes I had problems. It could be that my phone was failing all this time and that's why it's been flaky, but others have had the same problem. Since I need tethering I might still buy a new HTC phone (I hate to do that since I'm not too thrilled with the way they design the phone) but just not the Tilt 2.

nathantw said:
AT&T was no help whatsoever. They didn't even know what I was talking about when I said tether. Their suggestion since I didn't have insurance was to buy a new phone. Sigh. I saw that AT&T has the phone for 1 cent but I'd have to change my data plan to 2GB with tethering from my current plan of unlimited with tethering for the same price (damn Apple who made them do that).
Anyone have a suggestion on getting the phone I currently own to work? I'm not really inclined to buy software as someone mentioned (sktools). Someone mentioned replog.exe but they never specify if it's on the phone or the PC. Any ideas?
Thanks.
Nathan
Click to expand...
Click to collapse
The phone hasn't been out for even a year, so you must have had it for less than a year. So its still on warranty, unless you bought a refurb. All ATT's phones are warrantied for one year. Refurbs are warrantied for 90 days.
http://telephones.att.com/telephones_ui/support/dsp_limited_warranty.cfm
Also, assuming you bought the Tilt2 at the subsidized price, you will not be eligible for the 1 cent discount price. You only get to purchase one phone "upgrade" at the subsidized price every 2 years. You will have to pay full price ($400) minus the $250 discount they have right now, so it would still cost you $150.
Try calling ATT again, it seems the rep you talked to didn't know much about smartphones or their company's data plans (since they didn't know what tethering was), or about their warranty policies.

Unless your phone is very different to my UK version it will have settings to allow it to use USB and maybe you should look further into the set-up on the phone itself.
The settings I have are in
Start/Settings/Connections/USB to PC.
Also,
if you run Active Sync on your phone and select Menu the connection needs setting there for USB.

Bluetooth
Have you try teether with Bluetooth? It is not a fix but at least this would be a work around plan. I can teether with Bluetooth or USB connection.

Thanks for all the help and suggestion everyone. They've been very helpful.
tjhawkes, I've been using the USB to PC for as long as I have had the phone. I guess that's what was meant when it was suggested I configure the USB?
chompx2 - I don't have have bluetooth on my desktop PC.
Redpoint - my phone was a refurb so I guess no warranty for me. I would be happy to pay $150 to get a new one though if that's what it cost. I tried to get the representative on the phone to do it but she refused(!) thinking I could get it cheaper somewhere else. I looked on ebay and everyone seemed to be selling it for $250. So, if $150 is what it cost, then I'm game for that.
That said, I have an old Tilt with a broken screen. I was going to take the USB port from that phone and install it on the Tilt 2 and see if perhaps that was the problem all along. I just looked at the USB port in my Tilt2 and one of the bottom row has a pin missing. Must have broken off. However, I can't imagine that being the problem though since a regular USB on a computer only uses the top row. Sigh. Technology.

nathantw said:
Redpoint - my phone was a refurb so I guess no warranty for me. I would be happy to pay $150 to get a new one though if that's what it cost. I tried to get the representative on the phone to do it but she refused(!) thinking I could get it cheaper somewhere else. I looked on ebay and everyone seemed to be selling it for $250. So, if $150 is what it cost, then I'm game for that.
Click to expand...
Click to collapse
Appears I was wrong about having to wait until your contract was up to get the 1 cent deal (check out posts 13 and 14 on the following thread):
http://forum.xda-developers.com/showthread.php?t=739606&page=2
I say go for it, since it sounds like you have a hardware issue (pins on USB port damages).

nathantw said:
I was going to just buy a new Tilt 2, but thinking back the USB connector has been pretty flaky to begin with. Sometimes the unit will work when plugged in and sometimes I had problems. It could be that my phone was failing all this time and that's why it's been flaky, but others have had the same problem. Since I need tethering I might still buy a new HTC phone (I hate to do that since I'm not too thrilled with the way they design the phone) but just not the Tilt 2.
Click to expand...
Click to collapse
You will need to buy a phone that works on the AT&T high speed network. I don't think a "world" HTC phone will work with anything except EDGE.

I had the same no USB problem with my phone. Would charge fine via the cable, but no transfers, PC's wouldn't recognize it, etc, etc.
Took it into an AT&T store and they accepted it on the spot for a warranty exchange. They did the usual inspection for damage, water/moisture contact & such, but were happy to replace the phone for me.
I had a non-standard ROM on the phone, and changing the ROM and Hard-SPL back to stock via the MicroSD card was a bit of a challenge, but I did get it done in the end.
I was still able to sync via Bluetooth and use the Wifi Router on the phone for internet access for my PC, so overall, I would say that the lack of USB functionality wasn't a game ender for me, but I agree that it is annoying!
Cheers and good luck.

Because I like beating a dead horse with a stick, I thought I'd let you know what I ended up doing. I went to the AT&T store as suggested and they wouldn't exchange it. I called AT&T warranty and they wouldn't do it. The USB port's right audio pin got pushed into the phone so any type of USB damage would have ended up costing me over $300 for a new phone. I bought what I thought was the right port from a cellphone parts company in Hong Kong. Turned out the USB port was soldered onto the motherboard so I couldn't use the part. However, while the phone was open I pushed the pin back out and now the audio works again.
Syncing and tethering, however, is still dead. What's interesting was that it was working reliably, especially while on vacation just a week beforehand. Not sure what caused it to die.
So, I've basically given up. I fixed my old HTC Tilt (Kaiser) LCD screen and now I'm just going to tether with that phone instead. Sad because that phone is more reliable than the Tilt2. Too bad it didn't have the nice screen and a nice music interface.

Ouch, I had similar problems but with my Kaiser not my TP2 so I hope the same doesn't happen. I did some research and it turns out that the reason that micro USB connections are now the standard are that they have a much more reliable life cycle than the mini USB connectors the TP2 and Kaiser use (and lots of other Kaiser users complained of the same failure).
In brief, we're all doomed.

Computer doesn't recongnize mass storage and Kies cannot recognize phone either

Apparently, when I plug my phone in computer to put some files, pictures to phone, my computer doesn't recognize the phone's mass storage and neither do Kies
The message from the computer is : USB Device Not Recognized. One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message.
I thought there was something wrong with rom i installed, and tried unroot the phone, restored it to orignial rom. However, the problem is still there.
Please help me . Thank you for reading.

Usbdeview?
Sent from my SGH-T989 using xda premium

Teo032 said:
Usbdeview?
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
What about usbdeview that i can use to fix my issue?

kiddo94 said:
What about usbdeview that i can use to fix my issue?
Click to expand...
Click to collapse
Did you use the USB cable that came with the phone? I noticed mine doesn't come up on the pc unless I use the cable that came with it, otherwise with any other cable is just charges and nothing more.

same ol same ol
kiddo94 said:
Apparently, when I plug my phone in computer to put some files, pictures to phone, my computer doesn't recognize the phone's mass storage and neither do Kies
The message from the computer is : USB Device Not Recognized. One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message.
I thought there was something wrong with rom i installed, and tried unroot the phone, restored it to orignial rom. However, the problem is still there.
Please help me . Thank you for reading.
Click to expand...
Click to collapse
I have same EXACT issue, i even tried on linux and no avail
my computer wont recognize my stock GB 2.3.5 T989.
1-i have usb debug mode on
2-when i tried with winXP=nothing, with linux lusb showed/detecting =nothing.
3-battery charges fine.
4-using aftermarket cable
So my questions are:
a-bad usb hardware?
b-bad gingerbread? (factory reset and no change)
c-will rooting/flashing help?
thanks!
Dark Nightmare said:
Did you use the USB cable that came with the phone? I noticed mine doesn't come up on the pc unless I use the cable that came with it, otherwise with any other cable is just charges and nothing more.
Click to expand...
Click to collapse
for real?!!!! could this really be the issue? WTF Samsung!!!!.....ok , so where do i get an oem cable? i using HTC.
Thanks man!

Just cable? Will rooting help? Cmon guys this sucks

Dark Nightmare said:
Did you use the USB cable that came with the phone? I noticed mine doesn't come up on the pc unless I use the cable that came with it, otherwise with any other cable is just charges and nothing more.
Click to expand...
Click to collapse
Yes i use the cable that came up with the phone but it doesn't help. My phone was working completely fine before until now :/.

kiddo94 said:
Yes i use the cable that came up with the phone but it doesn't help. My phone was working completely fine before until now :/.
Click to expand...
Click to collapse
I would suggest buying a new cable and trying that. Seems a lot of users are encountering this lately. The wires that carry data fail, but the wires that carry power still function. It doesn't have to be a Samsung branded cable, but one specifically for charging/data for the SGH-T989. It happened to me both on this phone, and my Transformer. Both times it was solved by using a new cable.
Your local electronics store should carry what you need. Good luck!
Sent from my SGH-T989 using xda premium

Android Revolution said:
I would suggest buying a new cable and trying that. Seems a lot of users are encountering this lately. The wires that carry data fail, but the wires that carry power still function. It doesn't have to be a Samsung branded cable, but one specifically for charging/data for the SGH-T989. It happened to me both on this phone, and my Transformer. Both times it was solved by using a new cable.
Your local electronics store should carry what you need. Good luck!
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
can you please point me to a specific cable? some on here have tried without any luck. got a pic?

Android Revolution said:
I would suggest buying a new cable and trying that. Seems a lot of users are encountering this lately. The wires that carry data fail, but the wires that carry power still function. It doesn't have to be a Samsung branded cable, but one specifically for charging/data for the SGH-T989. It happened to me both on this phone, and my Transformer. Both times it was solved by using a new cable.
Your local electronics store should carry what you need. Good luck!
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
I tried it. No help :/. I think it is the phone's usb port that makes this problem. Probably I'll send it to samsung company to have it fixed.

Before u diagnose the phone as the issue i would check and try plugging it to another pc besides the one that doesnt detect it because i have the same issue with my main pc. When i plug it it opens up as an unreadable drive, it wount open or anything, but when i plug it to my laptop it works perfect.
kind of wierd but it works. i also tried installing kies and didnt help at all. now it it still doesnt work than yea probably the phone.

drzprettyboy30 said:
Before u diagnose the phone as the issue i would check and try plugging it to another pc besides the one that doesnt detect it because i have the same issue with my main pc. When i plug it it opens up as an unreadable drive, it wount open or anything, but when i plug it to my laptop it works perfect.
kind of wierd but it works. i also tried installing kies and didnt help at all. now it it still doesnt work than yea probably the phone.
Click to expand...
Click to collapse
Yah, it's probably the phone. I tried plug it in my brother's laptop and computer (Kies installed) and still nothing happens.

Allgamer had a similar problem. Turns out it was his cable
Sent from my SGH-T989 using xda premium

Try the free wifi explorer from the marketplace.
Sent from my HTC Vision using xda premium

Also remove sim, sd card, and battery for a bit then replace. Also, get the most "official" cable you can. I'm working with an old evo cable and an old g2 cable. Some of the car charging ones/generics won't play nice. Try blowing (light laughing allowed) into the port.
Sent from my HTC Vision using xda premium

Wipe/reflash.
Sent from my HTC Vision using xda premium

Finally!!
Ok here is what i did:
1-enable EHCI on your computer from device manage >> http://www.intel.com/technology/usb/ehcispec.htm
2-took a portable toothbrush with isoprop (swabbing alcohol)
3-took my phone to the gas station ...25c air and dried the crap out of it
4-wipe/reset my phone from fast boot menu (not android menu)
5-got an LG "B" data cable...
voila monsieur !!!! i dont know which was the silverbullet but i aint complainin.
However, it was still nice to know that Samsung is a no questions asked manufacturer.
Someone was having the same issues as mine in russia, and he said ICS 4.0 did it and is waaaaaaaaaaay better for this phone. Im gonna give this to a friend and WILL NOT touch these till ICS 4 officially comes out here. Tooo much hassle and ive got too much info riding on it (phone). <<personal opinion

[Q] Problem with OTG

Hi, I am having a slight problem and am at a loss.
First of all, my phone is stock. I bought my OTG cable a few months ago and it worked just fine. I was using it to play games with my PS3 remote. However, with less time on my hands, I put the games aside and with it, I was no longer using my OTG cable.
Whenever I plug in the OTG cable, nothing happens and I don't get a notification that a USB device is connected. I have confirmed that it is not the OTG cable as I have tried it on 3 other phones, all of which responded to the cable connecting.
I am not sure when this problem started happening, but I didn't notice until yesterday when I was trying to use my OTG cable. In addition, when I plug in my phone to my laptop, my phone doesn't give me the option to turn on debugging mode. Again, I don't know when this problem actually began. I mention this because I am not sure if it is relevant to my OTG cable problem. Yes, I have checked and debugging mode is enabled.
I am not sure what to do and I have scoured the web trying to find a solution. Maybe I am searching in the wrong places, or maybe I am not just searching correctly, but I figured that my last option was coming here.
I thank you ahead for your time and hope that a solution can be found. I will be more than happy to provide any more details of needed.

leprkon said:
Hi, I am having a slight problem and am at a loss.
First of all, my phone is stock. I bought my OTG cable a few months ago and it worked just fine. I was using it to play games with my PS3 remote. However, with less time on my hands, I put the games aside and with it, I was no longer using my OTG cable.
Whenever I plug in the OTG cable, nothing happens and I don't get a notification that a USB device is connected. I have confirmed that it is not the OTG cable as I have tried it on 3 other phones, all of which responded to the cable connecting.
I am not sure when this problem started happening, but I didn't notice until yesterday when I was trying to use my OTG cable. In addition, when I plug in my phone to my laptop, my phone doesn't give me the option to turn on debugging mode. Again, I don't know when this problem actually began. I mention this because I am not sure if it is relevant to my OTG cable problem. Yes, I have checked and debugging mode is enabled.
I am not sure what to do and I have scoured the web trying to find a solution. Maybe I am searching in the wrong places, or maybe I am not just searching correctly, but I figured that my last option was coming here.
I thank you ahead for your time and hope that a solution can be found. I will be more than happy to provide any more details of needed.
Click to expand...
Click to collapse
Sounds like a bad USB port. You can replace it yourself, or do a warranty exchange. I don't think it's software related but try factory resetting. Or another ROM.
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2

It sounds similar to what my phone was doing a few days ago. I don't have the OTG, but when I plugged my phone in to the computer, it only went to charge mode and didn't give the USB options, and the computer didn't recognize it at all. I ended up flashing back to stock rooted and it started working again. I flashed CM and then AeonFluxx again and it continued working, so I assume that it was either an app I had installed or something extra I had flashed. Either way, it's working now.
TL;DR Try reflashing before you start tinkering with the hardware, that fixed a similar problem for me.
Sent from my SGH-T999 using xda premium

Alright, thanks guys.
I think I am just going to do a factory reset.
I am able to charge my phone just fine and it connects to the computer just fine as well (Heck, I can do what many others can't....connect to Kies). I have no problems with data transfers either.
So I assume this is a software based problem.
...I may as well root while I am at it....
Haha, I will tinker around a little bit more before I do a factory reset and come back with my results.
Thanks again!

Are you using a kernel with fast charge?
Never mind. You are not rooted so that is not the issue.

Well, it looks like the factory restore didn't solve either issue. So I ended up calling it in and hopefully the replacement phone will work. Gonna have to wait a bit though...GS3's are currently on back order.
Thanks again for the advice though guys! Appreciate it!

leprkon said:
Well, it looks like the factory restore didn't solve either issue. So I ended up calling it in and hopefully the replacement phone will work. Gonna have to wait a bit though...GS3's are currently on back order.
Thanks again for the advice though guys! Appreciate it!
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Sorry to hear that man, hopefully you get your new S3 soon!

leprkon said:
Well, it looks like the factory restore didn't solve either issue. So I ended up calling it in and hopefully the replacement phone will work. Gonna have to wait a bit though...GS3's are currently on back order.
Thanks again for the advice though guys! Appreciate it!
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Click to collapse
HA i had to wait THREE weeks before FINALLY getting my warranty replacement. Oh and then the replacement was just absolute **** so i sent that back. ANd am now waiting for another device. Good luck buddy! Hope you have better experience with this replacement crap then i do!