Slowing down of TP2 - Touch Pro2, Tilt 2 Windows Mobile General

I have my Tmo TP2 with the original ROM...I have about 400-500 contacts and emails...I notice now that the device is getting slower each day...it is because of the email attachments maybe? It is frustrating!...I select the email or inbox and wait...open an email ...an wait!
Ideas?

ssanders1 said:
I have my Tmo TP2 with the original ROM...I have about 400-500 contacts and emails...I notice now that the device is getting slower each day...it is because of the email attachments maybe? It is frustrating!...I select the email or inbox and wait...open an email ...an wait!
Ideas?
Click to expand...
Click to collapse
Your Problem is that you're running the original ROM which is BIG and Slow. Nothing you really can do about it because changing your rom

ssanders1 said:
I have my Tmo TP2 with the original ROM...I have about 400-500 contacts and emails...I notice now that the device is getting slower each day...it is because of the email attachments maybe? It is frustrating!...I select the email or inbox and wait...open an email ...an wait!
Ideas?
Click to expand...
Click to collapse
You might do a soft-reset (turn off and on) occasionally (every-other day...once a week...whenever TP2 seems sluggish) to free up "program memory" (if you're not doing that already).

You should also be saving your attachments to the storage card instead of the main device. You might also what to eliminate any of the bloat that is pre loaded to free up some more space. If it gets slower over time between resets its probably memory that is not going back to the device. A soft reset or a program like Memmaid or HTCaddicts Clean Ram ( on this forum free cab) works well.

Related

XDA EXEC. LOST MY SMS TXT BEFORE THEY WERE OPENED!

What a lovely way to wake up, you look at your phone, no sms txt notification, you open txt up to send one, you see inbox with 4 unread txt. You open one up, it seems to crash, so you reset as its a brick at that time.. You wait you look again into your inbox and Whoopie all unread text 6 of them are gone... Now what ? Can I retrieve them at all? I tried to read the sim.. but nope.. mmm downloaded all the sms to laptop via outlook and nope nothing there.. Anyone is this a bug? of WM5 or does it apply to WM3 too? Is there anyway of retrieving these texts? i.e. the rom is that unstable? I am confused help me please to explain this bug? :?:
nope... aparently they were in the RAM and got wiped out when you reset the device.
So is that a normal event?
Loosing your sms because unit freezes for some reason or another? Is that particular to this device, or is it the operating system? I run the normal latest rom of O2 Uk not changed anything .. corporate version.
When in Ram
I followed that trail when in Ram and I shuddered it explaines why my alarms dont go off, and yes loss of sms etc if in ram..
http://forum.xda-developers.com/viewtopic.php?t=31895&highlight=ram
Girl sighs now shakes her head and wants to go back to CPM and old MS dos... aaaaaaaaaaaaaaaaaaaargh :twisted:
leave the messaging system on the today screen, dont remove it.
sms's will crash when you remove the mail from the today screen.
consider using a third party app to reset, there are a few, and they will write the information in ram to storage when resetting, eg SPB PP but there are others
the other option, which isnt effective is to cycle the power off for about 30 seconds prior to resetting, however if it is frozen, this is unlikely to be effective
the usual cause is the removal of the mail system from the today screen.
awwww... poor you ask the guy who sent you the SMS to send it again :lol:
P.S it's due to the way the OS is designed... you will loose the data in RAM unless you flush it before reseting... try the app from vijay's website to reset... I havent' tried it myself but I think it should do the trick
here is the link
http://www.vijay555.com/index.php?Releases:VJEschaton
put messaging back onto today screen
Thanks I will do that... though I hate all that clutter,, I shall let you all know if it works.. or not.
Re: When in Ram
paula4u said:
Girl sighs now shakes her head and wants to go back to CPM and old MS dos... aaaaaaaaaaaaaaaaaaaargh :twisted:
Click to expand...
Click to collapse
Bloody welsh nutter! ;-)
Just use Linux for a week and you'll be dying to get your hands back on Windows.
(Do you often refer to yourself as 'girl'?)
Re: When in Ram
madkat said:
Just use Linux for a week and you'll be dying to get your hands back on Windows.
Click to expand...
Click to collapse
Linux is not yet completely functional on the Universal. But we make progress :lol:
http://forum.xda-developers.com/files/opie_uni2.jpg
sms loosing oh darned
Did not rcv any txt today how the hell can u test that LOL. and yes I am a girl ok I am 52 but I feel young & carefree. LOL and not welsh but DUTCH so watch out for flying clogs.
gimme the number and i'll send you a txt
Re: When in Ram
cr2 said:
madkat said:
Just use Linux for a week and you'll be dying to get your hands back on Windows.
Click to expand...
Click to collapse
Linux is not yet completely functional on the Universal. But we make progress :lol:
http://forum.xda-developers.com/files/opie_uni2.jpg
Click to expand...
Click to collapse
I meant Desktop linux!
That looks really nice, and great to see it taking advantage of full 640x480!! Since it is a real OS on a laptop-shape palm computer, I would probably be quite interested in that. If I can persuade my employer to *give* me an Exec/Jasjar to replace my XDA2!
How is the screen redraw? I'm told that WM2005 redraws slowly on that device. They must have forgotten the 2D accel chips.

Official TMO WM6 Problems

Just thought I would start a thread for problems/annoyances people have noticed with the upgrade to WM6 (RUU_Excalibur_TMO_US_1.22.531.4_4.1.13.34_02.79.90_Ship.exe)
Here is a start for me:
- The memory leak problem is just as bad as the beta I installed over a month ago.
- The homescreen reverts back to the TMobile Default Blue on a soft reset (you must rename to fix)
- The registry hack to disable the beep when you initiate a call doesn't seem to work (didn't work for me in the beta either)
Not sure what you mean by 'memory leak', but I found deleting the Voice Command shortcut from the startup folder frees up a lot of memory. Personally, I find the number 1 feature of Voice Command to be frustration, so I don't need it loading at bootup.
curtislanham said:
Just thought I would start a thread for problems/annoyances people have noticed with the upgrade to WM6 (RUU_Excalibur_TMO_US_1.22.531.4_4.1.13.34_02.79.90_Ship.exe)
Here is a start for me:
- The memory leak problem is just as bad as the beta I installed over a month ago.
- The homescreen reverts back to the TMobile Default Blue on a soft reset (you must rename to fix)
- The registry hack to disable the beep when you initiate a call doesn't seem to work (didn't work for me in the beta either)
Click to expand...
Click to collapse
what do you mean you must rename the home screen to fix what exactly? i cant seem to keep my home screen so what do i rename?
anthoneous said:
what do you mean you must rename the home screen to fix what exactly? i cant seem to keep my home screen so what do i rename?
Click to expand...
Click to collapse
Try renaming the tmobile default blue homescreen xml to something else, or delete it outright. Im pretty sure thats the homescreen that defaults back when you restart the phone. I would like to state for the record that I have octrotalk installed, and have customized my homescreen with octrotalk. It essentially creates a new homescreen with all the plugins from the current and adds octrotalk to the new one, setting it. When I restart my phone it always comes up as my octrotalk screen, regardless of how the restart was done (battery removal, smarttoolkit restart, whatever.) Additionally I don't have any memory leak issues. I run quite a few apps at a time, word, excel, IE, octrotalk, outlook, a few games in and out, occasionally zatelnet, and the filemanager. I also generally close all apps Im not using anymore, but when I close all the apps I opened to run, I usually recapture around 12megs free ram. When I start up from fresh boot, Im at just under 15 megs. Atfter closing apps in the default wm5 tmobile rom, I would usually end up with 9-10 free megs.
Unless someone else can confirm that the official rom does this same stuff, I feel like you may not have upgraded your rom.
I'm having problems with mail since upgrading to WM6. I can only reveive my .mac mail, I can't send out. I've tried everything to fix it, changed the ports on the smtp setup on the Dash and still can't send out mail. This is so frustrating! I didn't have this problem in the WM6 Beta or WM5.
I'm getting absolutely no email on my wife's dash after this new ROM. I try to set up the email and at first I get a warning about Roaming (I'm not). And then it just refuses to connect to download her emails from our POP3 account.
It' so strange these email problems we're having. I am not having any problems with gmail, or aol for sending and receiving, only my .mac mail (I can only receive, not send email). I rely on this as it's my main email client. I never had any problems before the "official upgrade".
Are you all using the T-Zones plan with the jury-rigged proxy settings? That might explain it. They're moving towards T-Zones being available via the WAP browser and widdling away at other features being accessable without paying for different service levels...
im just so glad there is a forum for the dash/excalibur here instead of mixing it with the MDA like HowardForums.
Over there there is about 2million "official" threads thare are never official to begin with. lol
If I use T-Zones button and go through the wap browser and go to my email I can send and receive fine within the t-zones wap browser. The problem is with the messaging app itself that won't let me send out email with my .mac account. Even if I have the phone turned off and am using WiFi I still get "the message cannot be sent" errors.
What else can I remove from the running programs to free up memory?
I don't use the voice command either. I would like to use the live messenger but it takes up so much memory.
I wish I could just take memory off my memory card and use it as phone memory.. Or even have a option like pocket pcs do and use the program memory as system memory...
Grrr I hate havin a laggy phone, reminds me of XP on a 266mhz computer..
Coniac said:
What else can I remove from the running programs to free up memory?
I don't use the voice command either. I would like to use the live messenger but it takes up so much memory.
I wish I could just take memory off my memory card and use it as phone memory.. Or even have a option like pocket pcs do and use the program memory as system memory...
Grrr I hate havin a laggy phone, reminds me of XP on a 266mhz computer..
Click to expand...
Click to collapse
I use PowerControl+OMAP from http://mobile.surrealnetworks.com/DashApps.htm to overclock my phone. It overclocks the processor to 240mhz when its in use and throttles it down to 180mhz when its in standby.
There is another issue with Windows Media Player and streaming Video (e.g Orb, Videos from Windows Media Mobile, etc) where the screen rotates 90 degrees when you zoom the video to full screen.
It's been tracked on this tread:
http://forum.xda-developers.com/showthread.php?t=305020
chaznet said:
Not sure what you mean by 'memory leak', but I found deleting the Voice Command shortcut from the startup folder frees up a lot of memory. Personally, I find the number 1 feature of Voice Command to be frustration, so I don't need it loading at bootup.
Click to expand...
Click to collapse
hey, can somebody plz help me in doing this?? when i go the file and go to edit, the delete option is grayed out.. i really need to free up some memory, thanks
i made a post on howard forums with the things i dont like on WM6 for the dash .... http://www.howardforums.com/showthread.php?t=1156952
What you describe is how T-Zones work -- if you pay more, you can do mail within the messaging app. If you pay $5.99, you can do mail via the WAP browser. Which service plan do you have?
jeg815 said:
If I use T-Zones button and go through the wap browser and go to my email I can send and receive fine within the t-zones wap browser. The problem is with the messaging app itself that won't let me send out email with my .mac account. Even if I have the phone turned off and am using WiFi I still get "the message cannot be sent" errors.
Click to expand...
Click to collapse
It should have nothing to do with me having the T-Zones $5.99 plan I can send and receive with aol, and gmail with the plan, only receive with .mac, I can't even send out mail using WiFi. I was on the phone with T-Mobile today and they tried troubleshooting. They said that for some reason the smtp is getting blocked with my .mac account, they think I should call Apple. I even asked if it had anything to do with me being on the T-Zones plan, and the rep said no, it should work through WiFi since I'm not using T-Mobile's network.
curtislanham said:
Just thought I would start a thread for problems/annoyances people have noticed with the upgrade to WM6 (RUU_Excalibur_TMO_US_1.22.531.4_4.1.13.34_02.79.90_Ship.exe)
Here is a start for me:
- The memory leak problem is just as bad as the beta I installed over a month ago.
- The homescreen reverts back to the TMobile Default Blue on a soft reset (you must rename to fix)
- The registry hack to disable the beep when you initiate a call doesn't seem to work (didn't work for me in the beta either)
Click to expand...
Click to collapse
The "Problem with the homescreen reverting back" is not a WM6 problem, it's a My Faves (My 5) feature. Basically, every time you turn your phone on, the My5 service detects whether you have MyFaves and changes your homescreen to the proper setting. The settings for this are saved in the registry.
The location is:
HKEY_LOCAL_MACHINE\Software\HTC\My5\Homescreen
There are two values, On and Off. Just change those to your homescreen, or try removing them altogether (haven't tried that yet).
You could also try removing the My5MsgCenter.lnk from the startup folder, but I don't know if that's the one that reads from that registry key
ha, for some reason chaznet takes every opportunity to bash the 5.99 tzones plan. i have it now with wm6, i can go to every website, i can check my hotmail by going to www.hotmail.com, and the internet seems even faster than with wm5. so it still works, and it doest seem like its going away anytime soon
merwin said:
The "Problem with the homescreen reverting back" is not a WM6 problem, it's a My Faves (My 5) feature. Basically, every time you turn your phone on, the My5 service detects whether you have MyFaves and changes your homescreen to the proper setting. The settings for this are saved in the registry.
The location is:
HKEY_LOCAL_MACHINE\Software\HTC\My5\Homescreen
There are two values, On and Off. Just change those to your homescreen, or try removing them altogether (haven't tried that yet).
You could also try removing the My5MsgCenter.lnk from the startup folder, but I don't know if that's the one that reads from that registry key
Click to expand...
Click to collapse
Deleting the Homescreen Registry "HKEY_LOCAL_MACHINE\Software\HTC\My5\Homescreen" Key Worked!

Slowdown/delayed responses

I'm getting a fair bit of slowdown recently on my MDA Compact lll. For instance, I'll reboot and then find I get very delayed response if I click on something, ( such as contacts, sim card, tomtom, etc) like it's thinking about it and working hard to bring up the information. It can take forever. Sometimes the tomtom logo on the desktop doesn't appear. And sometimes the contact list shows up empty even though the scroll bar is working on the right, so it knows there's a list of contacts but they're invisible until I reboot.
It can take up to 3 reboots before everything is back to normal and responding fast again. I've done several hard resets recently so it's not like it needs formatting. Could something be corrupted? I was thinking maybe corruption of the storage card, but then why would it affect the contacts list which is not on the storage card.
Yet another thread that gets no replies. Seriously, this forum is ****.
Only just seen this..
When monitoring the startup of my XDA Orbit it uses around 85-90% memory for at least a minute until it settles down to 50%.
What contacts software are you using and do you have SPB Pocket Plus installed?
Nick
dontpannic said:
Only just seen this..
When monitoring the startup of my XDA Orbit it uses around 85-90% memory for at least a minute until it settles down to 50%.
What contacts software are you using and do you have SPB Pocket Plus installed?
Nick
Click to expand...
Click to collapse
Hi. No contacts software other than the default WM5. I just transferred my 118 phone contacts from my sim card to the phones own contact list. Nope, I don't have SPB Pocket Plus on my phone.

Slowliness of Sense in teh handling of SMS & Contacts

I may be kind f an exception and probably very few people are in my case, however I'd like to know if anybody has fuond a solution
I have more than 1,000 contacts and over 15,000 SMS. Yeah I know it's a lot but I dotn wnat to archive my SMS and I need my contacts
It was very well handled on my Hermes with Manilla 2D (Everything was quick, responsive, etc...)
With Sense, from the original one with Win 6.1 at delivery of the phone, up to Sense 2.1 and now 2.5 every upgrade has made the management of contacts and SMS slower and slower (To the extent I sometimes have to wait a minute obetween 2 operation, it's just laughable for all friends who have iphones, Nokias, etc...)
Simply put, whenever leaving a conversation within my SMS list (hitting the back button in Win 6.5.3) I have to wait a looong time. Similarly when leaving a contact and going back to the main list or clicking on a contact in the main list. When viewing a contact, clicking on the tab for conversations is also really really slow
I guess it has a lot to do with the integration at the contacts level of the different elements (Facebook, conversations, etc...) an dif I had to take a bet it would be the link to SMSs
It's making me all the more pissed off that old Manilla versions work perfectly and handle thsi very smoothly
So my question are:
1. has someone found a way to speed up the SMS application (or using another SMS application that is faster, typically the "Good old one" from pevious Manilla versions ?
2. Is there somewhere a cache or a buffer that I could increase allowing a smoother operation of the SMS application
3. Has someone managed to disable the tab (or the link) pointing on a contact to the conversations with this contact ?
Thanks a lot for your ideas & suggestions
Seriously? You NEED to keep 15,000 SMS? Just get a grip and delete them. You'd be amazed at the performance gains from just that.
KevinACrider said:
Seriously? You NEED to keep 15,000 SMS? Just get a grip and delete them. You'd be amazed at the performance gains from just that.
Click to expand...
Click to collapse
I do not doubt it will be faster but I'd like to keep them
My poiunt is wioth WM6.1 and Manilla 2D it was impressively FAST on an old Hermes !
this is just a problem with win 6.5 ive been battling this for a while now. it seems its something to do with the threading and the way it indexes through the messages. if you disable threaded messages, there is no doubt you problem will go away. the problem seems to get worse with the more messages you have.
Jeyo mobile extender
Use Jeyo Mobile Extender for Windows Outlook and save all the sms on your pc. Keep less than 100o on your WM device and enjoy.
Jeyo helps you to see them date wise, sorted and sending from PC itself.
dineshh said:
Use Jeyo Mobile Extender for Windows Outlook and save all the sms on your pc. Keep less than 100o on your WM device and enjoy.
Jeyo helps you to see them date wise, sorted and sending from PC itself.
Click to expand...
Click to collapse
I dont wanna give up having them on my phone
Especially since my old HTC handles them properly
The Sense 2.5 Messaging app is slow even when you have very few (like 15)text messages from a single contact. When I reply to someboday it takes like 5 or more seconds depending on the number of messages just for the input box to take focus. The speed of the HTC text messaging app is pretty unbearable, to the point that I don't event like to text messaging that much anymore b/c of it's slowness.
ScubaSteve20001 said:
The Sense 2.5 Messaging app is slow even when you have very few (like 15)text messages from a single contact. When I reply to someboday it takes like 5 or more seconds depending on the number of messages just for the input box to take focus. The speed of the HTC text messaging app is pretty unbearable, to the point that I don't event like to text messaging that much anymore b/c of it's slowness.
Click to expand...
Click to collapse
It's actually with a ROM including the previous SMS client
But eyah anyway HTC has lots of work to do...
I really understand this problem becouse i also stryggel with it. My TyTn2 is alot faster and my TP2 and that is unacceptible i think.
Im totaly new in to this ROM flashing and is running original HTC 6.5 ROM. So my question is: will i overcome this problem with a flashed ROM or does these ROM just change the interface/looks on the phone or do they fix this root of the problem that is driving me totaly mad... My TyTn2 kicks ass over my TP2 in preformance. And i cant understand that out from the hardware specs... Even if i Run no Sens/Manilla(?!) an onely SPB mobile shell om mboth phones TyTn2 still kicks ass.
My TP 2 hav with Sense driving a memory use of 85-95% with no other programs running.
dzwacki said:
this is just a problem with win 6.5 ive been battling this for a while now. it seems its something to do with the threading and the way it indexes through the messages. if you disable threaded messages, there is no doubt you problem will go away. the problem seems to get worse with the more messages you have.
Click to expand...
Click to collapse
Yes agreed. It happened for me only on Win 6.5 and it seems to be re-indexing the whole conversation everytime (I was away on holidays, did a few tests and came back with the same conclusion)
By disabling the threaded SMS I solved the problme (And it handles very smoothly my 20,000 SMSs...)
hilux38 said:
I really understand this problem becouse i also stryggel with it. My TyTn2 is alot faster and my TP2 and that is unacceptible i think.
Im totaly new in to this ROM flashing and is running original HTC 6.5 ROM. So my question is: will i overcome this problem with a flashed ROM or does these ROM just change the interface/looks on the phone or do they fix this root of the problem that is driving me totaly mad... My TyTn2 kicks ass over my TP2 in preformance. And i cant understand that out from the hardware specs... Even if i Run no Sens/Manilla(?!) an onely SPB mobile shell om mboth phones TyTn2 still kicks ass.
My TP 2 hav with Sense driving a memory use of 85-95% with no other programs running.
Click to expand...
Click to collapse
I agree "Unacceptable" is the word that comes first to my mind (and very surprised not to see more threads about this)
It seems to be a WM 6.5 issue (I tried without Sense and I have the same issue). WM 6.1 was working perfectly for me
It might be an option somewhere in the registry. I will see if I can find it (Although I doubt it...)
That said it seems to get better with time, so I suppose it's rebuilding one way or the other the indexation bit by bit while you click on a conversation (It may very simply be that PIM backup doesn't save all the necessary information (which is normal since was created before threaded SMS clients were created) and WM 6.5 doesn't handle this as smoothly as WM6.1 did)
Lats complain (And for this I really don't know what's up, maybe it's linked to the SMS issue, since everything is linked on the contact page): opening a contact takes ages (When you have lots of them), and going back to the list of contacts from teh contact view takes... even longer
When I say ages I mean a minute or more
Totally was just going to post a thread similar to this. You simply beat me to it Yeah I noticed that for the Sense 2.1, when you go to the "messaging" tab it will say messaging but it will take like a minute to load the most recent message you received. I remember 6.1 it was instantaneous. I disabled the TF3D messaging to that it just has the windows threaded messaging but the loading time is still the same. Same goes for the contacts tab.
Look at my last post on this thread. Might be the same issue I had...
http://forum.xda-developers.com/showthread.php?t=594249
I managed to live with the SMS issue (It's getting better over time... Just dont ask me why...)
Can't live with the contact slowlyness...
Alcibiade said:
I managed to live with the SMS issue (It's getting better over time... Just dont ask me why...)
Can't live with the contact slowlyness...
Click to expand...
Click to collapse
I had to cut down my contact list that syncs to the phone to around 4500 (from the 6800 that I want to use). It's sluggish but acceptable. I keep an old Treo 650 in my car with the full contact list for when I need to do a lookup.
My wishlist is about ActiveSync - I wish it was faster. It takes about an hour to reload my (reduced) contact list, and if I don't keep it under 4500 it gets exponentially slower for every contact over that.
rouxdoo said:
I had to cut down my contact list that syncs to the phone to around 4500 (from the 6800 that I want to use). It's sluggish but acceptable. I keep an old Treo 650 in my car with the full contact list for when I need to do a lookup.
My wishlist is about ActiveSync - I wish it was faster. It takes about an hour to reload my (reduced) contact list, and if I don't keep it under 4500 it gets exponentially slower for every contact over that.
Click to expand...
Click to collapse
I have only 1,100... Yes Activesync is slow like hell. BUT opening contacts or coming back to the main list from an opened contact is incredibly slow. More than annoying... It makes it unmanageable
I am not sure it's linked to the number of contacts though
What really sucks is old version of HTC's software dont have these shortcomings...

Desire Mail App Eats Disk Space

I was begining to think that i was the only one suffering from this problem - obviously not as it appears there are plenty of others on other forums are having similar problems - it was suggested that this is best place for the answer - please someone help as i'm pulling out what little hair i've got left!
The Desire keeps telling me that i'm running low on internal storage space - the phone is "clean" as it was delivered - in other words there isn't any other apps been loaded.
I go to manage applications and discover that the HTC Mail application says it has 75mb in data - This cannot be right - but i go to my inbox to find i have 15 headers there each with a 100k limit.
I delete them from the inbox, go to the Trash folder and delete them from there too so they are deleted from phone.
I then go back to the Mail App and it tells me i have 76mb in data
As i continue to receive email the amount of data keeps rising.
I've spoken to VF - they tell me to do a factory reset - still the same.
The phone's OS is getting jerkier by the day as obviously it is loosing operational memory - the Mail today tells me i have 96mb - but i don't have any emails on the phone so where the heck is this data?
If this goes on the phone will ground to a complete stop.
Hope someone can assist as i and thousands of other will be extremely grateful !
Keep up the excellent forum
Have you checked to see if there are any other folders being filled up as it syncs?
EroThraX said:
Have you checked to see if there are any other folders being filled up as it syncs?
Click to expand...
Click to collapse
Thanks EroThraX but unless i'm missing something here i'm begining to think i'm thick - but by all means point me in the right direction !
I've checked all the mail folders - Inbox, Outbox, Drafts, Sent and Trash and they are all empty.
There isn't a single email on the phone yet it tells me i've now 98mb in data - and yes the OS is now extremely jerky
Download "quick app clean cache"
Fon22
Fon22 said:
Download "quick app clean cache"
Fon22
Click to expand...
Click to collapse
Well i've just paid and downloaded the app but it dosen't do anything - it is for clearing the cache - you can do that without getting the app.
What it won't clear is the data
So thanks for trying but that is a dead end.
Anyone else have any ideas?
I guess there is indeed a problem with the mail app. My problem isn't as big as the OP but Mail has 1.9 MB in data and I have no accounts set up! I did play with it for a while bit didn't like it so I'm using only the Gmail app, so I deleted all my accounts in Mail. Why does it still have data (2 MB of it!)?
1lapassione said:
Well i've just paid and downloaded the app but it dosen't do anything - it is for clearing the cache - you can do that without getting the app.
Click to expand...
Click to collapse
Launch the app, and go into menu
List items by data usage.
You should see where its all being kept
Fon22
Fon22 said:
Launch the app, and go into menu
List items by data usage.
You should see where its all being kept
Fon22
Click to expand...
Click to collapse
Thanks mate - but i've done this already and all it shows you is indeed where it is all stored - in the Mail App in data - not cache.
Curiously the write up for the app states that it allows you to remove data - yet in reality it dosn't allow you to remove data only the cache - so the search continues - what i cannot understand is how many people it is affecting yet there isn't that much of a panic on at the moment to it swallowing data.
i admit that i have plenty of emails coming in and i remove them out of the inbox and trash folders but the data is still there - but where the heck is it ?
You're not the only one at all. I've been troubleshooting this for a few weeks now. First it was the cache, which is somewhat tamed by the above aforementioned app. Now it's the data. With some apps, the data just keeps growing day by day. My Mail is now at 3.5MB without me knowing why (empty mail accounts) and my internet is at 6.2MB - although I'm inclined to reckon this is due to added bookmarks.
In the Mail app, under Menu>More>Settings>General Settings>Attachment Cache, do you have "external storage" selected?
Somehow, deleted junk mail attachments were still being kept and this was how one of my storage related issues was resolved. I go into the SD card dir and manually delete the large attachments now, if I can clearly make out which are unwanted. Even after the selected mail is deleted, their attachments are still there.
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- Sent via my HTC Desire -
I`m going to go out on a limb and say that the op is using a googlemail or gmail account with the Htc Mail app and unless you actually delete from the account,not just the phone then the trash will just keep being resynced and added back.
Similar thing happened to me, but with the browser and perhaps with some other application, same 75mb in data, so it has to be a bug of some sort...
th3 said:
You're not the only one at all. I've been troubleshooting this for a few weeks now. First it was the cache, which is somewhat tamed by the above aforementioned app. Now it's the data. With some apps, the data just keeps growing day by day. My Mail is now at 3.5MB without me knowing why (empty mail accounts) and my internet is at 6.2MB - although I'm inclined to reckon this is due to added bookmarks.
In the Mail app, under Menu>More>Settings>General Settings>Attachment Cache, do you have "external storage" selected?
Somehow, deleted junk mail attachments were still being kept and this was how one of my storage related issues was resolved. I go into the SD card dir and manually delete the large attachments now, if I can clearly make out which are unwanted. Even after the selected mail is deleted, their attachments are still there.
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- Sent via my HTC Desire -
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Thanks for all this - i was begining to think i was the only one suffering from it.
As per your question I do have external storage selected.
So when I go to the sdcard/mail directory are you saying that the files in there are the mail data that the mail app says is in storage internally?
There is a lot of them some are just numbers as the name,
permisssions : .rw
but it dosen't say the Mime type:
Size are all different - 47, 275 bytes
Some are tokens and numbers - but are 0 bytes in size
and i have maybe 20 which are small images (4,020 bytes)
If i'm wrong - slap me ! - surely that means that as i have external data selected the data should go to the sd card - so how come it keeps telling me that i'm low on internal memory if the data is stored on the sd card?
Are you suggesting that this data also needs to be removed too - but how can you differeniate between the files if you did want to keep important emails on the phone when the files are literally just aline of numbers?
Another point suggested by a forum member - the mail account is NOT a web based account - it is a server so that when they are downloaded once that's it you don't get them repeatidly - but thanks for the interest anyway.
Hopefully as other members are discussing this now we might get to a solution before the phones stop completly !
Any news about it? Tried to figure out the location where these files are stored, but couldn't find it
Not sure anyone found an answer, but I believe the /sdcard/.mail directory is the files that get attached to outbound emails. I had my eris configured for the stock email package (for my personal email account) and a gmail account.
I rooted my phone recently and before I installed a bunch of stuff I parused the sdcard contents. The .mail directory had attachments from long ago.
I'm guessing they are orphaned since the email no longer exists on my phone.
I deleted the files since I had all the attachments. (leave the .mail dir)
I had exactly this issue with the HTC mail app also with a pop account.
Cleared cache, deleted all emails, deleted all acounts and then deleted all the actual emails it left behind on the sd card and phone using Astro file manager (yes deleting the accounts and email through the app made no difference and left them physically behind).
After doing all of the above the mail app still showed as 80MB used.
At this point i then bit the bullet and did a "factory data reset", this resolved the issue for me and i havent had the issue since (well sort of, read on).
I am a lot more stringent on my mail sync'd to the app now though which is what is making the difference / a work around.
I only sync 14 days, only download the text (attachments if i need them i do manually).
There is currently only 3MB being shown used in the email app now after 3 weeks (i dont get a lot of email), which is a lot for only text mails for 14 days with the odd attachment.
There is no way there is 3MB worth of email in the mailbox which for me confirms the app itself just doesnt clean up after itself when you delete the mails.
So yep seems like a bug to me, which by the way i saw in 2.1 and 2.2.
Hope that helps
Actually I have exactly same issue with my stock 2.1 desire.
Is this problem resolved in 2.2? I am with an Asia ROM so haven't got 2.2 yet.
Touchdown is okay but I don't really want to install another program just for this stupid bug...
Sent from my HTC Desire using Tapatalk
I read about people having problems with this app just after the Desire was released, it was said that the stock Android email app doesn't have any problems so I have been using that until recently and I never had any problems with it.
I have started using the HTC Mail app but I might switch back after reading this.
lssong99 said:
Actually I have exactly same issue with my stock 2.1 desire.
Is this problem resolved in 2.2? I am with an Asia ROM so haven't got 2.2 yet.
Touchdown is okay but I don't really want to install another program just for this stupid bug...
Sent from my HTC Desire using Tapatalk
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No its not fixed in 2.2, as per my previous post i have seen this issue in 2.1 and 2.2 which im currently running.
how to claim back the free space without doing a factory reset? my mail app now is 47mb....
Just another confirmation. I have a co-worker with a CDMA Desire running stock 2.1 -- Mail app is showing 69MB and getting the Low Disk Space warning notification. Deleted all mail accounts and power cycled -- no effect.
Probably going to end up doing a master reset.

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