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Desire description changed to - "THE HTC DESIRE IS NOW IN OUR WAREHOUSE - PLEASE ALLOW 7 DAYS FOR DELIVERY."
If mine's not posted on a next day delivery today then I won't be able to get mine till Wednesday. Fingers crossed.
I reckon they probably don't have them, They offer next day delivery so if they took delivery on the 7th like everyone else (or have it shipped direct from the distributor) they would still be within the 7 days,
All their other handsets just say next day delivery. See the attachment for a laugh
Im not in the UK or I would call them to see if I can pick one up
I ordered with them last week. I might give them a call in a sec.
If it's in stock and I've paid for next day delivery I should get it tomorrow?
I wonder if they're telling porkies to get more orders in?
I'm just in a live chat with them and have just been told they won't have stock 'til tomorrow and to expect delivery next week as planned.
So the claim that they're sat in their warehouse might be a touch ambitious!
i just did live chat with them as well and they are shipping when it is released sim free, so i suspect they do have them in but are not allowed to ship until the 1st but then you have a bank holiday weekend so that would mean next day would still be the 6th as quoted.
I ordered yesterday and emailed them to see if my order would be sent out in the first batch this week, but got a reply saying it would be with me this week.
I think the person who sent email back to me forgot about bloody easter weekend so it will be next week I imagine.
Damn you Jeebus !!!
Also ordered from MPD and spoke to them on live chat. Sounds like they have to abide by the official date and indeed said they'd be shipped 6th/7th.
I concur
Also just spoke to MPD and they say stock comes in tomorrow but they will not start shipping until Tuesday.
I have another T-Mob account (for my son) and received a text on that one saying that the new number is now active. Does that mean they will charge my account from today or when I put the SIM in the phone?
It shows up on my T-Mob on-line portal jobby now.
Tom
i'm also a lil annoyed because i have noticed they are now doing the phone free on £25pm contracts and i paid £6 its not going to break the bank but still if i have to wait and get it the same time its a tad annoying. But yay not long now \m/
Have you contacted them about the price change?
Have you had a whinge to see if they will refund the difference.
With tech you but at one price on day one and half the price a bit later, normallyou to get some quality use time in the gap, but not there!
Tom
Are MobilePhonesDirect phones Sim-Free? If they are:
WHY are their PAYG price and Sim-Free price sooo Different??? (For the desire!)?>
turnipman said:
Have you had a whinge to see if they will refund the difference.
With tech you but at one price on day one and half the price a bit later, normallyou to get some quality use time in the gap, but not there!
Tom
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I had the same thing. I expect prices to drop, but not in the space of 2 days. Suffice to say, I sent them an email pointing this out and got told that once I have my phone if I get in touch again, I'll get refunded. Worth emailing them
Inertia
Once you have your phone they are expecting you not to bother.
turnipman said:
Once you have your phone they are expecting you not to bother.
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I can imagine, unfortunately for them I certainly will be bothering them!
Now they're saying 3 days for delivery instead of 7...
3 working days. It'll still be around the 6/7th when we receive them.
Anyone had a dispatch email from them yet?
I phoned this morning to make the point that they had them in stock, I'd paid for next day delivery, so I should expect it on Tuesday, right?
I was told that they've got 1000 in stock, 600 pre-orders and are starting on dispatching them today. Some will be going out today and some on Tuesday.
They guy was pretty noncommittal.
The wait is agonising!
I ordered one yesterday from Mobiles.co.uk or something and received it this morning! free special delivery!
but that was on contract..not sure if you guys are talking about payg..
hboos said:
I ordered one yesterday from Mobiles.co.uk or something and received it this morning! free special delivery!
but that was on contract..not sure if you guys are talking about payg..
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Mine's on contract. tmob.
Price of phone was £5.99 and they've now reduced it to free on that contract
mine has not changed to sent yet and i was in town today and they have them in stock in our tmobile shop ready to sell tomorrow, i was thinking it may be worth a trip down, see if they will match the deal and then cancel the one for mpd. I also had a phone call from vodafone saying they are selling the now (early) but they could not match the price though not far off.
Just had a call from T-Mobile - my phone will be with me by 1pm tomorrow.
Just called them myself on the strength of this and was told that they are out of them already, so I assume that they went to existing orders. I only ordered on the 30th (was only eligible for upgrade then) so people who had earlier orders may be lucky. Guess that Means I shall have to wait till next Tuesday at the earliest now.
Just gave them a call and they said mine had been sent out
I think I was on the priority list though.
I order mine on 26th and have just got my email saying its winging its way.
My second one is on its way, I will be interested to see if there are any software changes. Just got text from tmobile saying my second line is active.
just ordered mine:
£15pm
100mins
unlimited texts
unlimited internet
£124 for the phone DDDDDDDD the original price is 164 but said my friend got his for 124 so i want mine for the same price haha
total £394 where in CPW PAYG is for 399 same as hero
out of stock right now but will be delivered on sunday lol so guessing there will be another stock delivery tomorrow or friday
I got the same tariff as cez10, however mine is £10pm and phone was £120!
Ordered Saturday, haven't heard back
Cant wait!
If I was to order one from T-mobile now, when do you think I would get it?
niklz said:
I got the same tariff as cez10, however mine is £10pm and phone was £120!
Ordered Saturday, haven't heard back
Cant wait!
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nice one, yours is 24month contract right?
callummc said:
If I was to order one from T-mobile now, when do you think I would get it?
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i have just ordered mine bout 10 mins ago and the woman clearly said sunday, i dont know who is working on easter sunday but she definitely said it twice
Placed my upgrade order at 17:30 tonight (online using T-mob's new 'chat' facility ) and was told "should be in the next 7 days" when I asked about delivery. There's no consistency in their answers is there?
I ordered my desire yesterday and was told they were out of stock but more were due in today. I just got a call from them to say my phone will be sent out today for tomorrow delivery.
chandalf said:
Placed my upgrade order at 17:30 tonight (online using T-mob's new 'chat' facility ) and was told "should be in the next 7 days" when I asked about delivery. There's no consistency in their answers is there?
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umm im starting to worry that she actually said 7days instead of sunday cuz who works on easter sunday lol, oh well at least i got it for cheap
i ordered mine last night. £40 upgrade, £15 a month jobby for 2 years.
i was told they were out of stock but more would be in within 48hrs and i should have it within 7 days.
ive already got myself a desire from CPW and i have just recieved my confirmation of delivery from t-mobile for my second one, will be delivered tomorrow!!!!!
cez10 said:
nice one, yours is 24month contract right?
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yeah 24mon, so £360 for handset and 2 years calls/texts/internets
chandalf said:
Placed my upgrade order at 17:30 tonight (online using T-mob's new 'chat' facility ) and was told "should be in the next 7 days" when I asked about delivery. There's no consistency in their answers is there?
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how do you use the chat facility? do you have to me a present member of t-mobile?
No you just view desire price plans and you will be offered to chat if they're available.
Speaking of chat.. They are very rude. They seem to have no idea if they are in stock. I told them Ill order one right now if they have in stock. and they said they couldnt price check mobilephonesdirect.
I'll post a transcript here if I entered the email correctly..
EDIT: Oh and they cut me off straightaway after I said "I'll order one..". Wierd humans...
Yeah I got through. I said I'd go through them if they price matched mobilephonesdirect, but they could only offer the deals shown on the website. Shame.
It arrived at 8am this morning. WooHoo!
Just checked the T-Mobile website and my upgrade has been processed. Of course delivery is not possible now for the 4 days of Easter, but at least I know it will be on its way.
If it helps, my order was an Upgrade ordered about 8am on the 30th.
ADDENDEM: just got off the phone, was told there was a 40% chance I could get it Saturday (I assume that this is due to limited deliveries on the weekend), but then he checked and confirmed it will be Tuesday.
Any updates on stocks arriving to UK Retails stores on april 7th???
i pre-ordered mine from handtec long ago..
Cant wait....
Anyone?
Clove - 7th April HTC Desire
Hmm, I think I've been charged for mine on Thursday however Clove haven't sent me an email confirming this. For some reason my net banking only shows transactions up to the 1st. Perhaps something to do with Banking Holidays?
Anyways, this is from http://www.clove.co.uk/news.aspx
Our Easter Opening Hours are as follows:
Friday 2nd April - Closed
Saturday 3rd April - Closed
Friday 4th April - Closed
Monday 5th April - Closed
Tuesday 6th April - Open 9AM
Please be aware that we will not be answering emails during this period. You are welcome to send an enquiry, but we will not be available to respond until Tuesday morning when we open again. We appreciate this is frustrating for outstanding orders for new device releases and we will do our best to have orders with customers as soon as possible. The situation for the following devices is as follows:
HTC Desire - first stock due 7 April - This is the first batch of reseller stock that will be released. If you have confirmed your pre-order for the Desire, please do not email us with questions unless it is essential. We will keep you updated with any information as soon as we have it. At the moment we expect orders to start shipping on April 7th.
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inkredi said:
Any updates on stocks arriving to UK Retails stores on april 7th???
i pre-ordered mine from handtec long ago..
Cant wait....
Anyone?
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As of today, Handtec is still saying the 7th is the expected ship date. I know it's hard, but it's only 24-48 hours away. Just do what I have been doing...watch the reviews & think "Man! The phone I have right now sucks!"
Hi All I received an e-mail from Fedex for incoming package - It have to be my HTC Desire
Code:
DISPATCH of GPSK sent Ventsislav Mladenov 1 FedEx International
Priority package(s).
This shipment is scheduled to be sent on 04/07/2010.
Reference information includes:
Special handling/Services: Deliver Weekday
Status: Shipment information sent to FedEx
Indomitable said:
Hi All I received an e-mail from Fedex for incoming package - It have to be my HTC Desire
Code:
DISPATCH of GPSK sent Ventsislav Mladenov 1 FedEx International
Priority package(s).
This shipment is scheduled to be sent on 04/07/2010.
Reference information includes:
Special handling/Services: Deliver Weekday
Status: Shipment information sent to FedEx
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Nice to hear! You're from the UK?
Indomitable said:
Hi All I received an e-mail from Fedex for incoming package - It have to be my HTC Desire
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Who did you order from?
I ordered it from Handtec , and I'm not from UK , I'm living in Bulgaria and I'm very surprised because FedEx gave me an estimated delivery date - 08.04.2010
Good to hear. Looks like the 7th is a definite date then
Im due to receive mine on Thursday I think, shipping out from devicewire. Will call them today to check.
Bloke
I ordered mine from Clove a couple of weeks ago. Haven't heard anything recently, but when I sent them the name/address verification email they said
We look forward to dispatching your HTC Desire when they are released (at the moment we do expect to fulfill all orders) and you will receive your tracking number on the day your order ships.
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so am hoping to receive an email about that tomorrow. Will post here if I get anything.
carrige said:
I ordered mine from Clove a couple of weeks ago. Haven't heard anything recently, but when I sent them the name/address verification email they said
so am hoping to receive an email about that tomorrow. Will post here if I get anything.
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I'm hoping you're not going to be disappointed and I do not know how the delay will have affected Clove's supplies but my understanding was that Clove's first batch was sold out on pre-orders some weeks ago. Certainly this was the case before the launch was delayed. A mate of mine ordered his Desire from Clove last week and is not expecting his for another week or so. Who knows, maybe the delay will mean that Clove's first and second batches will have been amalgamated?
@JTHM
I dunno about that... I ordered mine on March 19th so hopefully that would've gotten me in with the first batch of orders (I'd be very surprised if that wasn't the case). The email I quoted was dated March 30th so up to then they seemed to be able to handle all the pre-orders.
As regards how the delay hit them, all I know is that there's a sign on the Desire page on their site saying that the 'expect' stock by the 7th, I suppose they'll start shipping as soon as they've got them in stock.
JTHM said:
I'm hoping you're not going to be disappointed and I do not know how the delay will have affected Clove's supplies but my understanding was that Clove's first batch was sold out on pre-orders some weeks ago. Certainly this was the case before the launch was delayed. A mate of mine ordered his Desire from Clove last week and is not expecting his for another week or so. Who knows, maybe the delay will mean that Clove's first and second batches will have been amalgamated?
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I saw heard some people cancelling their orders from clove, worth mentioning
JTHM said:
...but my understanding was that Clove's first batch was sold out on pre-orders some weeks ago.
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I think they were originally but that was before the delay. I recieved an email since the delay saying:
Stock should be here on the 7th/8th We expect over a 1000 units
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They also said mine would ship from the first delivery. Before they were delayed, mine was going to be in the second shipment which was originally due 2nd April.
Indomitable said:
I ordered it from Handtec , and I'm not from UK , I'm living in Bulgaria and I'm very surprised because FedEx gave me an estimated delivery date - 08.04.2010
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Why didnt i get that
last email they sent me was
"Thank you for your co-operation in this matter, your security details have now been processed and the order will now be dispatched upon your chosen delivery option."
that was on the end of last month.. i had payment confirmation issues, but my order was on the 20th
from handtec too....
i hope i get a delivery notification soon
Got my email notification from F*D*X about my shipment from Handtec also
Funny thing is, it says it should be delivered on the 8th...I wish. Even if it left tomorrow, I would still have to mess with with F*D*X and Customs. Safe to say, I won't be receiving my new toy until Saturday or Monday of next week
A few minutes ago, I was in Live-Chat with Handtec and they told me that stock still hasn't arrived until now.
So did I, that's why I cancelled... I'm going on a trip tomorrow evening for a week so i'll buy it in a local store.
Ganja82 said:
A few minutes ago, I was in Live-Chat with Handtec and they told me that stock still hasn't arrived until now.
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I just talked to Handtec live chat and got this info:
Customer Services (811): Unfortunately delivery for the HTC is tomorrow
Customer Services (811): we will ship some tomorrow and Thursday
But who knows who has the correct info.
bloke said:
Im due to receive mine on Thursday I think, shipping out from devicewire. Will call them today to check.
Bloke
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Spoke to them, they are due to ship out tomorrow, special delivery for thursday ;-)
Not long now
Bloke
I've been checking my email every 5 mins to see if my phone has shipped yet. Just can't wait to get it, hoping for Weds. Anyways, to try and gauge how AT&T is doing on the processing how about every one post the time they ordered, what shipping method they ordered and what phone they ordered and update their posts once it has shipped? I'll go first.
time: 0012
phone: Titan
Shipping: 2day
I ordered at 12:30am EST on Saturday for free 2 day shipping (Premier), received shipped email with Fedex tracking info around 1:30pm that day, and my package is scheduled to be here tomorrow.
I have Premier as well and mines is still processing. Did you order a Titan?
Sent from my SAMSUNG-SGH-I897 using XDA App
clfosk said:
I ordered at 12:30am EST on Saturday for free 2 day shipping (Premier), received shipped email with Fedex tracking info around 1:30pm that day, and my package is scheduled to be here tomorrow.
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Lucky! I was ready to order at about 11:30pm ET on Friday night (the sale went live a little early, I guess) but I went through checkout about 5 times and it never would apply the instant rebate, even when I tried a few times an hour until after midnight MT. I had no desire to pay the $300+ and then try to get a refund from AT&T later.
I also have Premier, so I called in to "business care" in the wee hours of Saturday morning, but they couldn't access promotions so told me to call Premier SALES (separate department), which is only open M-F. I told them the sale was only good on Saturday, so they said they put a note on my account to guarantee that Premier would honor the deal on Monday.
Didn't want to take that gamble either, so I called "regular" sales when they opened on Saturday (which turned out to be 8am MT). I ordered the Titan, they honored the penny deal, and said NOTHING about being sold out or backordered yet. That said, I STILL have not received my shipping confirmation email, and checking my order on the website says that it's processing, not backordered, but not shipped.
Wednesday would be a welcome surprise, but I'm not expecting it and I've been using this Samsung Solstice for 2 months now since I accidentally "laundered" my Focus, so I suppose I can eke my way through a few more days.
UPDATE: Shipped, baby!
clia said:
If you purchased the phone through device upgrade, you can check the status by loging in to you at&t account. The link is on the right hand side of the "check eligibility" page. Not sure how the info will displayed for new customer.
You will have all the details about the content in the shipment, tracking number etc.
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This was posted on the Titan board. Just checked it this way and it says backordered Going through Premier it just says processing.
Just got an email saying I'm backordered too
So I will have to wait on my Focus S.
I ordered through Best Buy for $0 w/ upgrade and it shipped today. It should be in my hands tomorrow or Wednesday.
macjr82 said:
This was posted on the Titan board. Just checked it this way and it says backordered Going through Premier it just says processing.
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I got my email from Premier now saying backordered. If I canceled how long would it take my upgrade eligibility to reset?
Sent from my SAMSUNG-SGH-I897 using XDA App
Just got my shipment email with tracking #. It shipped today will be at my house at 3pm tommorow. Sadly I work, perhaps I can call and have fedex deliver it later...
I just went to the store and had them price match.
I ordered my Titan at 8:45am on Saturday. I called the store to see if they would honor the deal first and they said "no".
I have not received a shipping notice, but checked my order status and it shows that it has shipped already via USPS.
So, for those without shipping e-mails, go to the ATT website and check your order status.
Ordered 11/26 using the device upgrade page on the AT&T website. Shipped 11/28 via USPS. Hopefully will arrive in the next few days.
ordered 2 Focus S on Sat 2pm ish and it has been on backordered since yesterday
then it just got shipped out earlier, should be here on Thursday.
so excited
Ordered 2 on a upgrade thru ATT online 1215am EST Sat, and they are schd to be delivered today standard mail. Yehaw, better part is only pd a penny for each.
OUT. FOR. DELIVERY.
Boy, concentrating on work this afternoon is gonna be tough!
Ordered a Focus S Saturday about 12:30 AM EST; tracking info shows scheduled delivery tomorrow.
Guys, could you tell me: AT&T "penny sale" was for the new customers/customers with expired contract only or for everyone?
sensboston said:
Guys, could you tell me: AT&T "penny sale" was for the new customers/customers with expired contract only or for everyone?
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I used it on an upgrade and $15 data plan.
I got my shipment notification today!!!!! I should have it by tomorrow!!!!!
Sent from my SAMSUNG-SGH-I897 using XDA App
sensboston said:
Guys, could you tell me: AT&T "penny sale" was for the new customers/customers with expired contract only or for everyone?
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It was for either new customers, or customers adding a line, or customers who were upgrade-eligible (within the last 6 months of a contract). It did require a 2-year contract, so if you're early in an existing contract, it wouldn't have worked.
Ordered a Galaxy Nexus last night and i have some questions on the shipping procedures, after purchasing it from the google play store i got the confirmation email and have still not received a shipping confirmation email or any updates of any sort, when i view my order I just get google received order and confirmation email has been sent. I am on vacation in the US at the moment and i am set to go home on tuesday and i am now worried that it wont be here by the time i leave. I ordered it as i thought it would be here easily by tuesday because of the 2 day shipping but i am now starting to worry. Is anyone able to give me some piece of mind on this, would be much appreciated. Thanks in advance
You might get tracking information later tonight. If not, they most likely haven't processed your order yet and will ship out Monday.
biscuitownz said:
You might get tracking information later tonight. If not, they most likely haven't processed your order yet and will ship out Monday.
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Was hoping it would be shipped out today, most likely wont be here in time now. Oh well, thanks anyway
i ordered mine this monday morning, and i got it friday afternoon. it shipped out on wednesday at like 8pm. tracking info wont update until ups picks it up.
Darunion said:
i ordered mine this monday morning, and i got it friday afternoon. it shipped out on wednesday at like 8pm. tracking info wont update until ups picks it up.
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Not looking good for me then, unless they proces the order tomorrow which i doubt and have it ready for shipping on monday and even if it was so the chances of it making it to me by tuesday at 3PM are slim, thanks for the contribution though .
TRBZA said:
Ordered a Galaxy Nexus last night and i have some questions on the shipping procedures, after purchasing it from the google play store i got the confirmation email and have still not received a shipping confirmation email or any updates of any sort, when i view my order I just get google received order and confirmation email has been sent. I am on vacation in the US at the moment and i am set to go home on tuesday and i am now worried that it wont be here by the time i leave. I ordered it as i thought it would be here easily by tuesday because of the 2 day shipping but i am now starting to worry. Is anyone able to give me some piece of mind on this, would be much appreciated. Thanks in advance
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Yea, I ordered mine yesterday the 26th and have not heard anything.They say it may take 2 days to prosses the order. Since UPS does not pick up or deliver on weekends they will probably ship Monday. Google ships from California and I live in Nevada so I am hoping to get mine on Wednesday.
I ordered my nexus on monday evening and received it friday . It took them 2 days to process the order.
Sent from my Galaxy Nexus
If you go looking around the play store, you will find they ask you to wait up to 2 business days to process the order then up to 2 business days for the shipping.
I ordered mine on the 23rd, Mine will be at my mail forwarding address on Monday the 30th.
liam.lah said:
If you go looking around the play store, you will find they ask you to wait up to 2 business days to process the order then up to 2 business days for the shipping.
I ordered mine on the 23rd, Mine will be at my mail forwarding address on Monday the 30th.
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I ordered mine on the Sunday night(the 29th) and it still just says recieved. I called Google support and the guy told me it takes 3-5 days JUST for processing, then another 2 days to ship. X_X
Ordered mine on the 25th at noon. I didn't get a shipping email till Monday and got it today (7/31)..
Sent from my Galaxy Nexus using xda premium
ACHILLES R32 said:
I ordered my nexus on monday evening and received it friday . It took them 2 days to process the order.
Sent from my Galaxy Nexus
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Same here. I don't understand why it takes so long to process. I've had eBay items from across the country processed, shipped, and delivered faster. Also, according to UPS, it shipped from Kentucky.
Sent from my Galaxy Nexus.
I ordered mine the 30th and it will be here tomorrow the 1st... I wonder why its taking so long for your orders.
Sent from my SGH-T999 using xda premium
I ordered mine on the 26th of July (Thursday). Immediately got a confirmation email but not a thing more until Monday the 30th. It had a tracking number and was delivered the same day (the 30th).
So it was actually shipped day after I ordered it but didn't get a tracking number until the day it was delivered!
Ordered mine on Saturday, and got the shipping info in two business days and it's already in my area and should arrive in a couple hours
+1 on speedy delivery. Ordered Friday morning, got it yesterday.
I ordered mine on July 31st around 2pm, received it this morning (Aug. 3rd) around 11am. I actually received the shipping info 8am this morning LOL. Talk about a last minute heads up...