Dust under dEsire screen... - Desire General

I notice a piece of lint under the glass on my desire. Not highly noticable, but still... I suppose its kind of impossible to make a screen thatsize and have it sealed with zero foreign objects undreneath? I read that this was a common problem with the nexus one. not sure if its common on Desire, or if the dust was there when I bought it, or got in in the last 3 days.
I wouldn't consider replacing it or anything, not over that. Maybe over a dead pixel, buit not some lint. anyone else notice anything under their glass?

yup got same, a tiny piece above the menu key, about 2 mil from the bottom edge of the screen. not enough for me to send it back though.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

yeah I read quite a few threads on the matter. Theres a good chance you'd get the same in a replacement model so not worth it if its minor. Loving the phone though. some piece of kit

I didn't notice anything under the glass screen so far. I got mine on March 27th.

mcgon1979 said:
I suppose its kind of impossible to make a screen thatsize and have it sealed with zero foreign objects undreneath?
Click to expand...
Click to collapse
Well that's not true. I have had an HD2 for several months now and as we know it has an even bigger screen than the desire.
My point is that I have absolutely NO dust particles under my glass. I have looked and looked, under sunlight etc. NO dust. Why? Cus on the HD2, the LCD is glued to the glass/digitizer wich makes it impossible for dust to get in. On the Desire, I believe this is not the case wich means dust will eventually build up under there with time.

Halle said:
My point is that I have absolutely NO dust particles under my glass. I have looked and looked, under sunlight etc. NO dust. Why? Cus on the HD2, the LCD is glued to the glass/digitizer wich makes it impossible for dust to get in. On the Desire, I believe this is not the case wich means dust will eventually build up under there with time.
Click to expand...
Click to collapse
Alas you are right. I have more dust under my screen than I did when I got the phone 2 months ago. So... I guess it's not airtight. well, not that I expected it would be. maybe they could not glue the amoled screen to the digitiser/glass in the amoled screens. who knows.

solution
ive posted a reply about this on the phone restarting thread. essentially htc said that BOTH the dust and phone restarting are their problem so ive had the phone replaced within a week

This is a massive problem with the Topaz. Dust gets in by the top of the volume key. Thankfully it's only noticeable with the phone switched off, so it's not serious issue, just very prevalent.
HTC need to improve their sealing process between digitisers and their screens.

I had dust under the screen after 1 week on the left hand side. Pretty bad design fault from HTC if you ask me. On my old HTC Magic dust came in from the speaker grille and then fell down from the top of the screen.
Back on the desire though I got a case and screen protector from amazon and no more dust has appeared since then.

jaymit said:
ive posted a reply about this on the phone restarting thread. essentially htc said that BOTH the dust and phone restarting are their problem so ive had the phone replaced within a week
Click to expand...
Click to collapse
Cheers. I've contacted support, but I doubt they would replace the phone. We'll see.

mcgon1979 said:
Cheers. I've contacted support, but I doubt they would replace the phone. We'll see.
Click to expand...
Click to collapse
They offered to take it in for repair (as opposed to replacement). Ah well. I'll hold onto it as its minor. I heard of some guy on here sending it off for repair only to get it back with more dust in it than originally.
I think the best thing is to examine the unit on the first day of purchase with a fine tooth comb. If anything is wrong then send it back to clove or hantec or whoever for a direct swap replacement. Next time... When Desires future heir is born I will do that.

Related

will desire like nexus one easy get dust under the screen ?

will desire like nexus one easy get dust under the screen ?
Because I brought nexus one in google ,
it have dust under screen and I return it and get a same problem .
at last I refund it.
Will the same problem in desire ?????
I think if it were possible, the dust would get there via two front speaker holes -- they look like a design flaw to me.
However they are covered with a very thin metal net, where as my G1 had big holes there and never got any dust.
I guess we'll just have to wait and see.
Had both phones .... didn't have dust under either?
Had dust under the Nexus and had it replaced. Sold to the Nexus and got a Desire, and there appears to be some dust under the screen again!
I hope not as dust can be a real pain.
A pain but can be replaced/fixed (classed by HTC as screen contamination).
saquib said:
Had dust under the Nexus and had it replaced. Sold to the Nexus and got a Desire, and there appears to be some dust under the screen again!
Click to expand...
Click to collapse
Are you saying that you have replacement N1 with the dust issue, or new desire with dust under the glass? If the Desire has a dust issue too that would really suck and be a deal breaker for me personally. New high end smartphones of today shouldn't have this problem. When dust gets in it makes the phone look worn and cheap and it can drastically affect its resale value
Sorry, should have been clearer: I've had dust issues with both the N1 and my Desire. Little spec about a 2cm down from the speaker grille. Spoke to t-mobile, they have arranged a swap but cannot be done at the moment because of no stock.
saquib said:
Sorry, should have been clearer: I've had dust issues with both the N1 and my Desire. Little spec about a 2cm down from the speaker grille. Spoke to t-mobile, they have arranged a swap but cannot be done at the moment because of no stock.
Click to expand...
Click to collapse
That's a real bummer dude, I do hope your replacement when it comes is indeed dust free! We'll just have to wait and see as more buyers receive their devices whether this is going to be an ongoing problem.
Unsure how bad the dust has to be for HTC to classify it as contamination. I have one piece of lint under the glass. About the size of a pixel ot two. small and not really notcable, but I noticed it in strong sunlight and now I can see it easily. Not sure if it was there or got in. I only have the phone 3 days though, and given that the phones still have stock issues Im not pushed to even consider a replacement over something so small. And whose to say a replacement would not have this issue or devlop it after a week or two.
Pity though. Seems its ipossible to make a SEALED unit in a dust free environment. Dust always finds a way. lol

scratch on my screen

Hello everybody,
I know they are a lot of post about this scratches, but yesterday, I've made a scratch in my screen, and I don't know what I must do? Can I try with tooth Pasta, or is it too dangerous? Or there other efficient products, for screens like the desire?
Thanks,
Thomas
A good screen protector may effectively hide it
Hello,
Yes i've heared this, I will but a screen protector. But do you know if it's possible to make this scratch really "disippear"??
no. you cannot "compound" out the scrath using toothpaste. you will more than likley make the screen much worse trying this. just live with it and put on a protector. Did you find out how you scratched it? keys? sand? grit? dirt? The screen seems quite tough against everyday things, so it must have been a piece of salt/sand or some other cuboid.
yes, i was very surprised when i saw that scratch. I had nothing in my pocket when it happened. Just maybe sand.
I've tried all kind of household remedies on my old phone once I changed it: the only result was perhaps that it lost transparency on the whole screen, but the scratch remained mostly there. Yes, toothpaste is probably the only thing that will do something to it but you have to push so hard while using it that you will end up damaging the smooth screen around the scratch
If you really want to try, then Brasso, not toothpaste. But I would put a protector on. Some say a dab of vaseline on the scratch can "fill it"
I did hear t cut should do it. I scratched mine while waiting for my zag screen, luckily the phone was faulty and kept crashing so orange replaced it so getting a new phone repaired my scratch lol. Zag screen arrived same day as new phone, do they ever stop feeling tacky mines been on nearly a week?
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Do NOT use toothpaste or brasso on the screen. You can't repair scratches on glass without specialised equipment. The toothpaste/brasso buffing remedy only works on plastics.
Is there any dust under the screen? If there is, HTC will replace it for you as that was a known problem with the first few batches.
langers1 said:
I did hear t cut should do it. I scratched mine while waiting for my zag screen, luckily the phone was faulty and kept crashing so orange replaced it so getting a new phone repaired my scratch lol. Zag screen arrived same day as new phone, do they ever stop feeling tacky mines been on nearly a week?
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Click to expand...
Click to collapse
I'm doubtful they do, cant verify this. I got a refund from Zagg and just got a Martin Fields protector (same price as zagg for twin pack on mobilefun), and I can report a much better experience; the feel is so close to the original the difference will be easily forgotten (if noticed at all), it was a damn sight easier to fit (2-5mins, no bubbles and no dust (if you're careful)), v. clear, and is washable/reusable.
Can recommend!
ok, thank you for all those answers. I will to try change my Desire with an new one in the shop were I bought it. He's only 1 week old, it's not normal to have a scratch, with a normal use.
Thomas

Screen gap

I read about screem gap but i was unsure what exactly was meant. I just took a closer look and found out that there is a tiny gap between my screen and phone on top in which dirt fills in and it pisses me off. I havent dropped my screen once and if i push the top left part of my phone i can hear a sort of "click".does that make my phone faulty? Im really annoyed vy the dirt that fills in... Apart from rhat phone has no problems.
shadehh said:
I read about screem gap but i was unsure what exactly was meant. I just took a closer look and found out that there is a tiny gap between my screen and phone on top in which dirt fills in and it pisses me off. I havent dropped my screen once and if i push the top left part of my phone i can hear a sort of "click".does that make my phone faulty? Im really annoyed vy the dirt that fills in... Apart from rhat phone has no problems.
Click to expand...
Click to collapse
send it back. that is what i am doing. left hand side of the phone between the screen and the plastic you can see dust getting inside there to. plus if you press the left hand side tad hard you can hear it creaking as well. i called HTC to see if they could replace it for me straight away without sending it for repairs..waiting for an outcome tomorrow...if they say no i will just send it for repairs and hope they find the problem and either fix it or replace it then...i know it will drag for a week but at least that way you know one way or the other it will get fixed...
i was going to say if it does not bug you then leave it..but you sound just like me that even though the phone works fine it will bug you cause you know it is there
should i go to my provider or directly cpntact htc? And just to understand it better. Gaps are not supposed to be there, am i right?
shadehh said:
should i go to my provider or directly cpntact htc? And just to understand it better. Gaps are not supposed to be there, am i right?
Click to expand...
Click to collapse
Dont replace it as you have no other problems. Go to HTC repair center and just fix it. If you replace there may be a chance of getting more faultier one.
Sent from my HTC One X using Tapatalk 2
Living in austria, where to check for such a repair center?
forumhookersdotcom said:
Dont replace it as you have no other problems. Go to HTC repair center and just fix it. If you replace there may be a chance of getting more faultier one.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
have to agree with that as well. but at the same time new batch of phones get send out so you never know. just go to HTC site and do a locator for your country my friend
shadehh said:
Living in austria, where to check for such a repair center?
Click to expand...
Click to collapse
Have a look at this . May be useful
http://www.htc-floorsystems.com/en/HTCGlobal/HTCOffices/HTCGermany/Contacts.aspx
Sent from my HTC One X using Tapatalk 2
Thank you all and especially goku80 for fast replies. Gotta love xda community
shadehh said:
Thank you all and especially goku80 for fast replies. Gotta love xda community
Click to expand...
Click to collapse
no problem my friend. i feel your pain and know what you are going through. i will keep you updated with my one and what happens..keep me updated with yours as well
It amazes me some of the reasons people will find to return an otherwise perfect handset. Considering the amount of serious problems floating about this phone, I don't think a creak or 1mm gap between the bezel and screen constitutes a return. Get over it and enjoy the phone.
Eddzz!! said:
It amazes me some of the reasons people will find to return an otherwise perfect handset. Considering the amount of serious problems floating about this phone, I don't think a creak or 1mm gap between the bezel and screen constitutes a return. Get over it and enjoy the phone.
Click to expand...
Click to collapse
oh really..seriously i wonder if you had a gap how would you feel about your perfect phone? everyone to their opinion. i can live with it no problem..but the fact knowing that it is there will bug the **** out of me hence why i am going through what i am right now
I had a creaky SGS for 2 years. I still have it now and it works and looks as good as it did on day one.
Eddzz!! said:
I had a creaky SGS for 2 years. I still have it now and it works and looks as good as it did on day one.
Click to expand...
Click to collapse
well i will see what they say tomorrow..if they replace it for me all is good..but if they do not and want to fix it ehh i kinda have to think twice being without my phone for a week
Ive heard that the one x was made in 2 different countrys taiwan and china... china being the worst built ones buttt I must have a really faulty dhd. I've had it for 10 months now and my screen moves, doesn't fit right on the phone as there should be a lip round it but isn't my speaker isn't straight so is sloping. Looks like the cnc machine hasn't cut it right. Power button is really recessed too far in..... I think a little sqweek is nothing to really worry about if the screen falls out then ya I'd send it back.
Sent from my Desire HD using XDA
htcmodteam said:
Ive heard that the one x was made in 2 different countrys taiwan and china... china being the worst built ones buttt I must have a really faulty dhd. I've had it for 10 months now and my screen moves, doesn't fit right on the phone as there should be a lip round it but isn't my speaker isn't straight so is sloping. Looks like the cnc machine hasn't cut it right. Power button is really recessed too far in..... I think a little sqweek is nothing to really worry about if the screen falls out then ya I'd send it back.
Sent from my Desire HD using XDA
Click to expand...
Click to collapse
well that is what worries me about the whole damn thing..if it gets to hot to soon and in two months down the line the screen actually does fall out
TBH ive just checked mine and it does have a slight gap with lint building up already (bare in mind ive had this phone 2 days) Also have the yellow blotch on the screen AND a dead pixel. This is by far the best phone ive ever owned...But my word these little niggles are grating on my moobs! Ive never had to send a phone off to a repair centre before but im not really willing to put up with the problems the phone has (however ridiculously small they seem to some ) You expect some software issues in an early batch, but dead pixels, discoloured screens, gaps occuring out of nowhere between the screen, its a bit much really! Im gunna have to get it sent off soon i think, gutted!
how do you clean the dust build up?
abuds87 said:
how do you clean the dust build up?
Click to expand...
Click to collapse
Use a screwdriver.
P.S. http://forum.xda-developers.com/showthread.php?p=27066789
abuds87 said:
how do you clean the dust build up?
Click to expand...
Click to collapse
Vacuum cleaner with a soft piece of cloth on the vacuum tube to avoid scratches.
Just another option
To the OP: May I ask what serial your phone has?
Cheers.
Eddzz!! said:
It amazes me some of the reasons people will find to return an otherwise perfect handset. Considering the amount of serious problems floating about this phone, I don't think a creak or 1mm gap between the bezel and screen constitutes a return. Get over it and enjoy the phone.
Click to expand...
Click to collapse
Do you even realize how big 1mm is?!!!! Get a ruler and see please....
I doubt even a blind person could enjoy a phone with a gap big as that. You would not just see this, but also feel.
I have a gap that's about 0,1-2 mm big (measuring with paper, which is about that in average I think 0,1 till 0,3 I think but also not sure) and its around the whole screen on both sides of the ring.
Ugh...1mm...
But seriously guys, how big are the gaps it makes you return it?
I mean should I return it with 0,1 mm ? (maybe less) seen a bigger gap on SGS 2.

One X screen very prone to scratches

Hi,
I have got my One X for about 2 weeks now and there are multiple micro-scrathes on its screen already... (some of them are covering half of the screen). They are only visible when the screen is off and under certain lighting and angle, but it is quite annoying - I am worried how would the screen look like after a couple of months.
I am very careful with the phone and never keep it in my pocket with any other items. I have got HD2 previously for almost 3 years and with the same usage pattern its screen hasn't got a single scratch.
I suspect it is not Gorilla Glass that gets scratched, but some kind of coating (oleophobic?) on the screen.
Is your experience similar?
Dude there something with the screen.Its sh1t. i dropped the phone yesterday from my bed and on the right top of the screen there is a brake on the screen and some scratches too.I had Galaxy S and i dropped it several times and from higher position than bed and non a single scratch i dont mention the ****ing brake.i am already thinking replacing the digitizer .its a fuking new phone its not that i have problem with the broke as long my lcd is working but u know what i mean
was the swearing necessary?
replacing the glass is hard- the screen and lcd are apparently attached and spare parts are expensive, let alone the effort required to disassemble the phone (as the m/board etc are attached directly to the screen)
the screen is also laminated - maybe this coating is getting scratched? i don't know exactly what laminated glass is, just what it achieves.
Its necessary when they say Gorilla Glass should be Gorilla Glass.Its the same screen as galaxy s.Anyway i am afraid removing the digitizer would damage the LCD too by accident and the problem will be larger. so i am not quite ready to do that.i can live with a scratch
Sorry to hear your dramas with the phone.
I have mine now over a month.
I use a flip leather case now, but had none for the first two weeks and I use my phone a lot but with no screen protector and I don't have any scratches on it.
You must have hit something with sharp edges hard.
I had a SG2, never had a screen protector and was exposed as I didn't use a flip case. It never got any major scrathes, but hundreds of tiny ones that could be scene in the right light only.
This is a much better glass in my opinion.
Hope you are able to fix yours without too much trouble.
Cheers.
I too have many minor scratches, it does not hinder its use so I'm alright with it, I was but no longer using the HTC branded flip case that phones4u have me when I upgraded. Offers no protection and is clumsy to answer phone quickly lol.
Sent from my HTC One X using Tapatalk 2
phil112345 said:
was the swearing necessary?
Click to expand...
Click to collapse
Abso-f*cking-lutely ! I would be swearing too if that happened to me.
aszu said:
Hi,
I have got my One X for about 2 weeks now and there are multiple micro-scrathes on its screen already... (some of them are covering half of the screen). They are only visible when the screen is off and under certain lighting and angle, but it is quite annoying - I am worried how would the screen look like after a couple of months.
I am very careful with the phone and never keep it in my pocket with any other items. I have got HD2 previously for almost 3 years and with the same usage pattern its screen hasn't got a single scratch.
I suspect it is not Gorilla Glass that gets scratched, but some kind of coating (oleophobic?) on the screen.
Is your experience similar?
Click to expand...
Click to collapse
I have noticed these micro-scratches too (funny I googled HTC One X micro scratches and this page came up). I haven't dropped my phone and I haven't put it in my pocket with anything else. At first I only noticed them in the sun, but now I can see them indoors as well. You have to turn the display off and hold it at an angle to see the scratches, but they are there.
Today i returned mine after 2 weeks it had a scratch in the midle on the screen and it was visible when the screen is off...
I hope they replace it i dont whant to have a scrached phone that costs 700 euro and is suposed to have gorila glass.
And i havent droped it or put it in my pocket with other items.
aszu said:
Hi,
I have got my One X for about 2 weeks now and there are multiple micro-scrathes on its screen already... (some of them are covering half of the screen). They are only visible when the screen is off and under certain lighting and angle, but it is quite annoying - I am worried how would the screen look like after a couple of months.
I am very careful with the phone and never keep it in my pocket with any other items. I have got HD2 previously for almost 3 years and with the same usage pattern its screen hasn't got a single scratch.
I suspect it is not Gorilla Glass that gets scratched, but some kind of coating (oleophobic?) on the screen.
Is your experience similar?
Click to expand...
Click to collapse
Are you sure they are scratches? I noticed something similar on my HOX the other day and thought I'd scratched it at first, but the whole screen seems to have that pattern and it's far too regular to be tiny scratches. I think it's part of the screen (digitiser?) as scratches wouldn't look so regular.
Think I have a few on mine now...not gonna get too beet up about it, it's only a phone and will probably be swapping it for something else in six months..... Which will probably get scratched too, lol.
Sent from my HTC One X using Tapatalk 2
Wow I'm really surprised when I read these posts
My story I had my one x in my pocket no case or screen protector and was in a rush for the bus and just chucked my coins in my pocket not realising it was the same pocket my one x was in and ran for the bus only when I went to get my coins that I realised my phone had been bouncing around with the coins in my pocket like a washing machine while I was running
Subsequently I almost scrapped myself thinking I've commited the ultimate sin I expected to see a crapload of scratches
To my disbelief besides a couple of light scratches on the polycarbonate back that just rubbed off the screen was fine I remember think what?! That can't be right and for the whole bus ride I was furiously examining the screen, holding it on an angle in the light to try and detect even the most minor of scratches and still found nothing ever since then I couldn't stop praising the screen on the one x
The camera lens was also scratch free but I'm thinking that was just sheer luck
Sent from my HTC One X using Tapatalk 2
look this http://www.youtube.com/watch?feature=player_embedded&v=e3ri6vrmPbc
Guys I am forced to believe HTC isn't using Gorilla Glass on all models.. I had the Thailand version and it scratched crazy easy. I now have the HTC ONE XL and i can take a key to it..
I have two minor (about 5mm in length) hairline scratches on mine. Inspected my screen at an angle with powerful flashlight just to barely notice them after having read this thread.
I'm not going to be bothered by those, but I am going to do an occasional inspection and if I notice a trend I'll put a screen protector on.
I have some screen protectors for the phone and even applied one, but tore it off immediately because the bare screen is much better to the touch and does not have that stupid rainbow effect the protector had.
mobilitytoday said:
Guys I am forced to believe HTC isn't using Gorilla Glass on all models.. I had the Thailand version and it scratched crazy easy. I now have the HTC ONE XL and i can take a key to it..
Click to expand...
Click to collapse
I had the thailand version too.
maybe some problem from there not using gorila glass.
Get a screen-protector ! I did as soon as I got my phone, why risk it
berek9999 said:
Are you sure they are scratches? I noticed something similar on my HOX the other day and thought I'd scratched it at first, but the whole screen seems to have that pattern and it's far too regular to be tiny scratches. I think it's part of the screen (digitiser?) as scratches wouldn't look so regular.
Click to expand...
Click to collapse
Yeah, these are definitively legitimate scrathes, very irregular, there is no pattern.
They seem to get worse and worse every day...
A $2 dollar screen protector would have prevented this. Just saying.
Sent from my HTC One X using Tapatalk 2
I am tired of reading about problems in HOX. I start to think I have another phone no one x. I have it 1.5 month. I have no problem at all.
I am not using screen protector and case. Just a poutch.
Twice I had drop it from the base of the car and hit the screen in different places. No problem.
Usually I put in my pocket without the poutch. There is no scratch on the screen and polycarbonate.
See this video. http://www.youtube.com/watch?v=e3ri6vrmPbc&feature=player_embedded

[Survey] How many of you have experienced the screen peeling problem?

Hi everyone,
I am seriously considering buying the Moto Z2 Force as a replacement of my old Moto X 2014 (I still love it but my screen got a bit shattered one year ago:crying.
The only thing that is holding me back is that screen peeling problem I heard of. So, after reading some threads I would like to see how spread the problem is by proposing you this survey.
In case you had the issue, it would be very useful for me to know how you solved (got a replacement, removed the shutterproof screen protector, ...?)
Thanks a lot!
Here I am, replying to my own survey!
Unfortunately, not as I would like to...
I bought it and on day 2 I noticed this issue https://youtu.be/KfEjQWtvckQ which is how everything starts I suppose...?? So, I think this will be a "In the first month case".
Now I have to think of what to do:
Keep it and wait for it... (what then?!)
Send it back to seller asking for a refund => Buy another model, other brand (It would be really sad though)
Send it back to seller asking for a change with another one (what if the new one will have the same issue?)
Removing somehow the screen protector and the glue (any tutorials? Will it void the warranty?)
Any suggestion is much appreciated
Thanks a lot
I knot sure what that video was suppose to show. But to me it showed nothing of importance.. I have had my z2 Force for about 2 months with no issues.. Use a screen protector or a case with one, and you should have zero issues.
doubledragon5 said:
I knot sure what that video was suppose to show. But to me it showed nothing of importance.. I have had my z2 Force for about 2 months with no issues.. Use a screen protector or a case with one, and you should have zero issues.
Click to expand...
Click to collapse
The video is supposed to show a problem with the shattershield screen where the outer screen protector lense is detached from the inner layer.
Some people on Lenovo forums reported screen peeling issue after experiencing something like the video shows.
On the same forum, some other people claim they had a screen protector on when the peeling started.
Anyway, I contacted Motorola Support and they:
Confirmed that if you remove the outer layer, the warranty is permanently voided for the whole phone... Not good
Suggested me to refer to the seller for a substitution since I am in the first two weeks after buying the phone
Still deciding what to do...
I tried the tempered glass screen protector I ordered.
It doesn't adhere correctly on the top of the screen but especially on the bottom, near the fingerprint scanner.
So, the screen is not perfectly flat.
kir89 said:
I tried the tempered glass screen protector I ordered.
It doesn't adhere correctly on the top of the screen but especially on the bottom, near the fingerprint scanner.
So, the screen is not perfectly flat.
Click to expand...
Click to collapse
I purchased a Otter Box Defender, and that might be why I have no issues.. On my G5 Plus I had a Otter Box commuter and a screen protector and they worked well as well.. If your nervous about that pone, best bet might be to replace with a different model.. I sure as hell would. Good luck.
kir89 said:
Here I am, replying to my own survey!
Unfortunately, not as I would like to...
I bought it and on day 2 I noticed this issue
which is how everything starts I suppose...?? So, I think this will be a "In the first month case".
Now I have to think of what to do:
Keep it and wait for it... (what then?!)
Send it back to seller asking for a refund => Buy another model, other brand (It would be really sad though)
Send it back to seller asking for a change with another one (what if the new one will have the same issue?)
Removing somehow the screen protector and the glue (any tutorials? Will it void the warranty?)
Any suggestion is much appreciated
Thanks a lot
Click to expand...
Click to collapse
Have the same issue and can hear that. But it seems to be normal. I can push in the screen a little bit. I think it's not the original foil of the top, which is pelling. I think it's hearable because it's plastic and elastic. I can see (by screen on) that's not the foil while I'm pressing the screen in. It's more the complete screen. Would it be the foil, I wouldn't see what I see by pushing in the screen. Plastic is easly elastic. That's all.
Here is an update.
Yesterday I received the other plastic screen protector I ordered.
It fits perfectly, since it's not as rigid as glass.
Since many of you have the same "clicking" noise while pressing the screen, I think I will try to use it in the next days to see how it goes. I have some weeks to think about keeping it or sending it back to the seller.
Hope everything will be ok, I'll keep you updated
kir89 said:
Here is an update.
Yesterday I received the other plastic screen protector I ordered.
It fits perfectly, since it's not as rigid as glass.
Since many of you have the same "clicking" noise while pressing the screen, I think I will try to use it in the next days to see how it goes. I have some weeks to think about keeping it or sending it back to the seller.
Hope everything will be ok, I'll keep you updated
Click to expand...
Click to collapse
It's not the foil, right? That's the plastic which is"clicking". I'm short-sighted and I'm pretty sure that I can see that's just elastic at the bottom. Looks so that the foil is ok and 100% save on the screen. But it's nice to have a elastic screen :laugh: No scratches after month. So, don't need a screen protector. The quality seems good. It's like wings of a airplane. Elastic, too And there is all ok, too. Normally
allrightlite said:
It's not the foil, right? That's the plastic which is"clicking". I'm short-sighted and I'm pretty sure that I can see that's just elastic at the bottom. Looks so that the foil is ok and 100% save on the screen. But it's nice to have a elastic screen :laugh: No scratches after month. So, don't need a screen protector. The quality seems good. It's like wings of a airplane. Elastic, too And there is all ok, too. Normally
Click to expand...
Click to collapse
I am not sure it's the foil or not... However, I don't think is the screen which is moving, that's probably more a refraction effect. We should ask to those that removed the protection layer, if they where experiencing this and after the removal it stopped.
Foil or not, if the "clicking" sound is so common even in devices without peeling issues, I will give it a try.
I just need to use it, only time will say if it was a good idea to keep it :fingers-crossed:
kir89 said:
I am not sure it's the foil or not... However, I don't think is the screen which is moving, that's probably more a refraction effect. We should ask to those that removed the protection layer, if they where experiencing this and after the removal it stopped.
Foil or not, if the "clicking" sound is so common even in devices without peeling issues, I will give it a try.
I just need to use it, only time will say if it was a good idea to keep it :fingers-crossed:
Click to expand...
Click to collapse
Screen is moving down at the bottom, for me it's 100% so. And if I do it carefully, I can see it without hearing it. But yes, would be nice if anyone can test it without the foil. But, I can trust what I see, all real. So, it's the plastic. Hope anyone else can confirm this.
Another problem, what I have seen. I have burn in at the bottom. The navigation buttons keeps/burn in. Now I have set up the moto fingerprint navigation and it should gone next time. And that's really good. Works very well. And the space of the screen is now bigger, nice effect.
But, good to know with the burn in. This smartphones are made for a short time, maybe 2 years. On my computer monitor I have never seen burn ins like that. So, it's a market/business. Screen not made for working over years
And what really is very very good is the battery. Have last time good 8.5-9h sot. So, that's better than many people think.
But back to the screen. That's the topic here. Maybe we have to bring it to the repair center after 1.5 years. Maybe because burn ins, peeling and so on. We will see
If you guys do the warranty replacement through Motorola and not your carrier they will send you a new moto z2 force with a 2nd gen screen if you ask em about it. They have a fix for it lol I just got mine back and it's totally different
ninjakira said:
If you guys do the warranty replacement through Motorola and not your carrier they will send you a new moto z2 force with a 2nd gen screen if you ask em about it. They have a fix for it lol I just got mine back and it's totally different
Click to expand...
Click to collapse
Ok, maybe I have a newer one. Here no scratches after months. Foil ok. Just the clicker at pushing. You don't hear that on your device? Which versions are 2. generation, after which produce date?
allrightlite said:
Ok, maybe I have a newer one. Here no scratches after months. Foil ok. Just the clicker at pushing. You don't hear that on your device? Which versions are 2. generation, after which produce date?
Click to expand...
Click to collapse
What am I supposed to be hearing on my device lol? And idk I just personally call it a 2nd gen screen cause it's easier to explain it like that to the people that I live around in my area ??there not to bright lol. I do know it's not the original shatter screen stuff that was peeling. it honestly was pretty hard for me to understand what my moto agent was saying to me when he explained it so I only caught bits and pieces. My model number is still xt1789-04 TMobile variant. I don't have a clicker also

Categories

Resources