Hi everyone,
I am seriously considering buying the Moto Z2 Force as a replacement of my old Moto X 2014 (I still love it but my screen got a bit shattered one year ago:crying.
The only thing that is holding me back is that screen peeling problem I heard of. So, after reading some threads I would like to see how spread the problem is by proposing you this survey.
In case you had the issue, it would be very useful for me to know how you solved (got a replacement, removed the shutterproof screen protector, ...?)
Thanks a lot!
Here I am, replying to my own survey!
Unfortunately, not as I would like to...
I bought it and on day 2 I noticed this issue https://youtu.be/KfEjQWtvckQ which is how everything starts I suppose...?? So, I think this will be a "In the first month case".
Now I have to think of what to do:
Keep it and wait for it... (what then?!)
Send it back to seller asking for a refund => Buy another model, other brand (It would be really sad though)
Send it back to seller asking for a change with another one (what if the new one will have the same issue?)
Removing somehow the screen protector and the glue (any tutorials? Will it void the warranty?)
Any suggestion is much appreciated
Thanks a lot
I knot sure what that video was suppose to show. But to me it showed nothing of importance.. I have had my z2 Force for about 2 months with no issues.. Use a screen protector or a case with one, and you should have zero issues.
doubledragon5 said:
I knot sure what that video was suppose to show. But to me it showed nothing of importance.. I have had my z2 Force for about 2 months with no issues.. Use a screen protector or a case with one, and you should have zero issues.
Click to expand...
Click to collapse
The video is supposed to show a problem with the shattershield screen where the outer screen protector lense is detached from the inner layer.
Some people on Lenovo forums reported screen peeling issue after experiencing something like the video shows.
On the same forum, some other people claim they had a screen protector on when the peeling started.
Anyway, I contacted Motorola Support and they:
Confirmed that if you remove the outer layer, the warranty is permanently voided for the whole phone... Not good
Suggested me to refer to the seller for a substitution since I am in the first two weeks after buying the phone
Still deciding what to do...
I tried the tempered glass screen protector I ordered.
It doesn't adhere correctly on the top of the screen but especially on the bottom, near the fingerprint scanner.
So, the screen is not perfectly flat.
kir89 said:
I tried the tempered glass screen protector I ordered.
It doesn't adhere correctly on the top of the screen but especially on the bottom, near the fingerprint scanner.
So, the screen is not perfectly flat.
Click to expand...
Click to collapse
I purchased a Otter Box Defender, and that might be why I have no issues.. On my G5 Plus I had a Otter Box commuter and a screen protector and they worked well as well.. If your nervous about that pone, best bet might be to replace with a different model.. I sure as hell would. Good luck.
kir89 said:
Here I am, replying to my own survey!
Unfortunately, not as I would like to...
I bought it and on day 2 I noticed this issue
which is how everything starts I suppose...?? So, I think this will be a "In the first month case".
Now I have to think of what to do:
Keep it and wait for it... (what then?!)
Send it back to seller asking for a refund => Buy another model, other brand (It would be really sad though)
Send it back to seller asking for a change with another one (what if the new one will have the same issue?)
Removing somehow the screen protector and the glue (any tutorials? Will it void the warranty?)
Any suggestion is much appreciated
Thanks a lot
Click to expand...
Click to collapse
Have the same issue and can hear that. But it seems to be normal. I can push in the screen a little bit. I think it's not the original foil of the top, which is pelling. I think it's hearable because it's plastic and elastic. I can see (by screen on) that's not the foil while I'm pressing the screen in. It's more the complete screen. Would it be the foil, I wouldn't see what I see by pushing in the screen. Plastic is easly elastic. That's all.
Here is an update.
Yesterday I received the other plastic screen protector I ordered.
It fits perfectly, since it's not as rigid as glass.
Since many of you have the same "clicking" noise while pressing the screen, I think I will try to use it in the next days to see how it goes. I have some weeks to think about keeping it or sending it back to the seller.
Hope everything will be ok, I'll keep you updated
kir89 said:
Here is an update.
Yesterday I received the other plastic screen protector I ordered.
It fits perfectly, since it's not as rigid as glass.
Since many of you have the same "clicking" noise while pressing the screen, I think I will try to use it in the next days to see how it goes. I have some weeks to think about keeping it or sending it back to the seller.
Hope everything will be ok, I'll keep you updated
Click to expand...
Click to collapse
It's not the foil, right? That's the plastic which is"clicking". I'm short-sighted and I'm pretty sure that I can see that's just elastic at the bottom. Looks so that the foil is ok and 100% save on the screen. But it's nice to have a elastic screen :laugh: No scratches after month. So, don't need a screen protector. The quality seems good. It's like wings of a airplane. Elastic, too And there is all ok, too. Normally
allrightlite said:
It's not the foil, right? That's the plastic which is"clicking". I'm short-sighted and I'm pretty sure that I can see that's just elastic at the bottom. Looks so that the foil is ok and 100% save on the screen. But it's nice to have a elastic screen :laugh: No scratches after month. So, don't need a screen protector. The quality seems good. It's like wings of a airplane. Elastic, too And there is all ok, too. Normally
Click to expand...
Click to collapse
I am not sure it's the foil or not... However, I don't think is the screen which is moving, that's probably more a refraction effect. We should ask to those that removed the protection layer, if they where experiencing this and after the removal it stopped.
Foil or not, if the "clicking" sound is so common even in devices without peeling issues, I will give it a try.
I just need to use it, only time will say if it was a good idea to keep it :fingers-crossed:
kir89 said:
I am not sure it's the foil or not... However, I don't think is the screen which is moving, that's probably more a refraction effect. We should ask to those that removed the protection layer, if they where experiencing this and after the removal it stopped.
Foil or not, if the "clicking" sound is so common even in devices without peeling issues, I will give it a try.
I just need to use it, only time will say if it was a good idea to keep it :fingers-crossed:
Click to expand...
Click to collapse
Screen is moving down at the bottom, for me it's 100% so. And if I do it carefully, I can see it without hearing it. But yes, would be nice if anyone can test it without the foil. But, I can trust what I see, all real. So, it's the plastic. Hope anyone else can confirm this.
Another problem, what I have seen. I have burn in at the bottom. The navigation buttons keeps/burn in. Now I have set up the moto fingerprint navigation and it should gone next time. And that's really good. Works very well. And the space of the screen is now bigger, nice effect.
But, good to know with the burn in. This smartphones are made for a short time, maybe 2 years. On my computer monitor I have never seen burn ins like that. So, it's a market/business. Screen not made for working over years
And what really is very very good is the battery. Have last time good 8.5-9h sot. So, that's better than many people think.
But back to the screen. That's the topic here. Maybe we have to bring it to the repair center after 1.5 years. Maybe because burn ins, peeling and so on. We will see
If you guys do the warranty replacement through Motorola and not your carrier they will send you a new moto z2 force with a 2nd gen screen if you ask em about it. They have a fix for it lol I just got mine back and it's totally different
ninjakira said:
If you guys do the warranty replacement through Motorola and not your carrier they will send you a new moto z2 force with a 2nd gen screen if you ask em about it. They have a fix for it lol I just got mine back and it's totally different
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Click to collapse
Ok, maybe I have a newer one. Here no scratches after months. Foil ok. Just the clicker at pushing. You don't hear that on your device? Which versions are 2. generation, after which produce date?
allrightlite said:
Ok, maybe I have a newer one. Here no scratches after months. Foil ok. Just the clicker at pushing. You don't hear that on your device? Which versions are 2. generation, after which produce date?
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Click to collapse
What am I supposed to be hearing on my device lol? And idk I just personally call it a 2nd gen screen cause it's easier to explain it like that to the people that I live around in my area ??there not to bright lol. I do know it's not the original shatter screen stuff that was peeling. it honestly was pretty hard for me to understand what my moto agent was saying to me when he explained it so I only caught bits and pieces. My model number is still xt1789-04 TMobile variant. I don't have a clicker also
Related
so, for the second time in about 5 months, my dash lcd screen cracked. luckily (this time) i don't have to pay anything. it's apparently a known issue. is there anyway to prevent this from happening? this time the phone was in my jeans pocket with an iPod nano & i wasn't doing anything extreme besides walking. i tend to take good care of electronics so this is real annoying. also, i have a case i use
mjpuczko said:
so, for the second time in about 5 months, my dash lcd screen cracked. luckily (this time) i don't have to pay anything. it's apparently a known issue. is there anyway to prevent this from happening? this time the phone was in my jeans pocket with an iPod nano & i wasn't doing anything extreme besides walking. i tend to take good care of electronics so this is real annoying. also, i have a case i use
Click to expand...
Click to collapse
Use a holster or a protective case to carry your Dash. They are available on numerous websites. Also, you can buy protective screen covers. They have them in the accessories section on the T-Mobile website and many others as well.
sorry, i didn't mean the actual screen cracked. i meant it looks like ink exploded in the back ground. the actual screen is fine. it's behind it that's the problem.
Okay... so what's your question... or issue then ?
the screen appears to be cracked behind the actual 'glass'. so it looks like ink bleeding across the screen ( i saw someone else posted about this). i can't figure out exactly how/why this happens & t-mobile was of no help. i was just wondering if other people have experienced this. i found some related messages on another forum but no one had a solution to stop this, other than use a case. which i do.
I has a similar problem once.. Tipsy fiancy decided to grab my phone, knocked it into the leg of a table.. Cracked the crap outa the screen.. I ended up calling tmobile and saying "my screen doesn't work any more.." They kindly replaced my phone with no hastles..
if something like that happened, i could understand. the damn thing was in my pocket for about 1 minute!
Sorry dude - its broken.
The LCD has a couple of layers. One of back layers are broken.
This is one solution:
http://cgi.ebay.com/T-Mobile-DASH-E...ryZ20336QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
Search ebay for better offer.
This is some video tutorial:
http://youtube.com/watch?v=FI6bZ3L-hE0
hmm..apparently i didn't explain myself enough. t-mobile i sending me a new phone for free. i just want to prevent this from happening in the future. i guess i'll just step up the case i already have. i'm looking at this one:
http://www.boxwave.com/products/armorcase/armor-case-t-mobile-dash_2355.htm
I think this case is better:
http://cgi.ebay.com/Fr-T-Mobile-DAS...ryZ20336QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
Coz its simple, good looking and lite.
that's pretty much what i have now & my phone's broke twice now
i think i need something that protects the screen too. or HTC should fix this problem that numerous others have complained about.
littleclown said:
I think this case is better:
http://cgi.ebay.com/Fr-T-Mobile-DAS...ryZ20336QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
Coz its simple, good looking and lite.
Click to expand...
Click to collapse
I have that exact case - its pretty good! I've been using it for 8 months now and its been fine. I don't think it really helps the screen all that much, but I have a screen protector on too. The only problem is that the phone is not so grippy with the case on. Overall I'm happy and it didnt cost much. Actually I use another case
Actually I have this too:
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=330152841341&ru=http%3A%2F%2Fsearch.ebay.com%3A80%2Fsearch%2Fsearch.dll%3Ffrom%3DR40%26_trksid%3Dm37%26satitle%3D%2B330152841341%26category0%3D%26fvi%3D1
Its for the Cavalier but fits (with the other case on too) perfectly. This one I love!
I put my phone ot shirt pocket - no movement, no problem.
during the winter, i always put my phone in my jacket pocket, never my jeans. and the two times i've put it in my jeans this has happened
therefore
i will not putting the phone in my jeans!
guess i'll just have to be even more careful than i already am. i ordered a nice case with a screen protector & shock resistant.
thanks for the help!
Yeah, that's gonna snap the first time he sits down, also! lol
Stick with a nice leather case. I'd recommend the nice, Palm branded, horizontal case they make for their Treo's.
Does it come with a screen protector????????? If it doesn't then I should of ordered one in advance!
Let me know.
Came with only one screen protector behind the manual and the CD
Good! Do you think it's reusable? I don't want to put it on and then find out I have a faulty device after a few days.
The Tmo Rep put mine on for me. He must be new, though. He had no clue the TP2 came out today, i had to tell him. alskdjf. and when he tried to put the screen protector on, he looked like if he was trying to do NeuroSurgery or something. so now i have a big air bubble running down the entire left side of the device. and on top of that, when he tried to take the battery cover off, he tried to PRY it off the device. WTF?! it really is not that hard AT ALL to take the cover off. Right? i was a little stunned when he tried to do that. But everythings fine.
Yeah usually when I get a device from the store they try to do everything for you. I would have to say no it's ok I got it. Then they would just put it in the bag and I would leave.
i got my tp2 today, and it came with factory plastic screen protector, took me half an hour to realize why i couldnt hear volume on calls.. realized the one that comes with the phone has the top speaker completely SEALED/blocked off... then theres an extra screen protector that came with the phone in the box, that one has preholes for buttons + speaker.. it took a quick 2minutes of finesse to put it down without any air bubbles, i found this quite easy after realizing they had good stick, just do it slowly
where can i get extra protectors? didnt put mine on very straight.
where are you guy's getting the TMo TP2? Doesn't show on their website yet
Showed up for me on Tmo sites last night: I went to a Tmo store to get one cause I didn't want to wait for shipping. Walmart.com also carries the full line of TMo phones.
As for screen protectors, I like Invisi-shield from Zagg. They protect very well and add a non-slip surface. I just hate the idea of dropping my $800 (HD) phone.
You can call T-Mobile to order your TP2. For the screen protector, I like "bestskinsever". I use them for every device I had.
I ordered mine from Brando, Honkong. I use have their SP on my HD. It was the BEST ones I have seen thus far. But I am not sure if the one I ordered will fit the TP2, as on the Engadget review, I saw fromt he Pics that the Europe TP2 size is a bit differnt to the Tmo USA ones. I should be getting it in a day or 2. I will update once I have it.
it comes whit a screen protector , just look for it in the box where the manual is. (TMO TP2)
Day 31.....the bottom will peel!
Buy a screen protector....the complimentary one is better than nothing at all.
Patiently waiting for "Write Shields" to come out with one. Excellent quality, been using since Kaiser.
I ordered a Zagg for mine - the one in the box is serviceable, but IMHO not what you want. I've been an "Invisible Shield" fan for a long time.
josh_prayyforplagues said:
The Tmo Rep put mine on for me. He must be new, though. He had no clue the TP2 came out today, i had to tell him. alskdjf. and when he tried to put the screen protector on, he looked like if he was trying to do NeuroSurgery or something. so now i have a big air bubble running down the entire left side of the device. and on top of that, when he tried to take the battery cover off, he tried to PRY it off the device. WTF?! it really is not that hard AT ALL to take the cover off. Right? i was a little stunned when he tried to do that. But everythings fine.
Click to expand...
Click to collapse
Try your stylus, it's probably jammed in there now. You can't remove the case without removing the stylus first! Otherwise something gets bent inside. I bet the T-Mo Rep didn't know that, and now you gotta return the phone for a new one.
But, LOL, that's why my phone volume was so quiet!! I still have the factory screen protector on it, which covers the speaker, as someone said! LOL.
dwny said:
Day 31.....the bottom will peel!
Buy a screen protector....the complimentary one is better than nothing at all.
Patiently waiting for "Write Shields" to come out with one. Excellent quality, been using since Kaiser.
Click to expand...
Click to collapse
Agree! The one it comes with is a piece of crap!
I got 2 screen protectors with mine from tmo. First is on there and still going strong way into 3 months. Works a treat. Thats not to say others are better but ive not had and issues so far...touch wood
ace10134 said:
Try your stylus, it's probably jammed in there now. You can't remove the case without removing the stylus first! Otherwise something gets bent inside. I bet the T-Mo Rep didn't know that, and now you gotta return the phone for a new one.
But, LOL, that's why my phone volume was so quiet!! I still have the factory screen protector on it, which covers the speaker, as someone said! LOL.
Click to expand...
Click to collapse
I disagree (At least w/the USA version)...read the following thread again (before your post): http://forum.xda-developers.com/showthread.php?t=547538
The cover tabs are not even in the same plane as the stylus...Although I will agree that the T-Mo Rep may have broken a tab while cranking the cover off, causing it to fall in the adjacent stylus slot...
glhs509 said:
I disagree (At least w/the USA version)...read the following thread again (before your post): http://forum.xda-developers.com/showthread.php?t=547538
The cover tabs are not even in the same plane as the stylus...Although I will agree that the T-Mo Rep may have broken a tab while cranking the cover off, causing it to fall in the adjacent stylus slot...
Click to expand...
Click to collapse
Yea, I read that. That's what hinted me off that the stylus was damaged. And obviously it did get damaged due to the back case, because it's barely removable.
ace10134 said:
Yea, I read that. That's what hinted me off that the stylus was damaged. And obviously it did get damaged due to the back case, because it's barely removable.
Click to expand...
Click to collapse
Just a quick check, but does your back cover still have two tabs on each side, and one towards the bottom (middle)? Not sure if it's you or josh_prayyforplagues that was having the stylus problem tho...
A while ago I read a comment somewhere saying that the glass could get loose/detaches itself slowly.
Now I got my Galaxy Nexus (Amazon Warehouse Deals "like new") and I noticed that the screen budges a little at the upper part.
I searched but I couldn't find any mention of something like this anywhere. Maybe I used the wrong keywords.
Is this a known problem?
Oh, and just a secondary issue:
Is there any way to actually buy something from the amazon appstore from outside the US? The "normal" amazon happily sells me downloads when I enter a fake US adress but it doesn't seem to work with apps.
well obviously the phone you have had the screen replaced, if they dont wanna fix that for free, id seach for a video on youtube on how to do it myself
Not sure if this is what you're referring to, but there was a fairly active thread in the Q&A section about the adhesive failing in the corners of the screen, causing one side of the glass to "lift" from the frame. I'd try to get it replaced.
That's not normal and shouldn't be happening.
That's like saying you heard that there are car manufacturers which have certain models where the wheels fall off. That is a critical hardware failure that I would try getting replaced. It's not acceptable for you to need to worry about your screen coming off, especially if there's been no neglect.
Mine is sturdy as hell and it looks like a fantastic and beautiful piece of hardware. If mine had any defects I'd call in to get it swapped right away. Hope it works out well!
toasterr said:
Not sure if this is what you're referring to, but there was a fairly active thread in the Q&A section about the adhesive failing in the corners of the screen, causing one side of the glass to "lift" from the frame.
Click to expand...
Click to collapse
Guess that could be it.
Seems like I don't have luck with this phone. The first "like new" Nexus I bought had a deep scratch on the glass. And the Bootloader was unlocked.
Guess amazon doesn't inspect their returns too closely.
Oh, and what's the deal with this fortified glass? There are countless people reporting that they don't use any protection at all but still have a scratch free screen after weeks. While I already have 2 light scratches after barely 24 hours. I don't even know how this could have possibly happened.
It was either in it's pouch or in my hands.
Other people stab that thing with a knife and nothing happens while I get 2 scratches just by looking at it...
My inner screen protector has started coming up right along the crease. It started just at the edge and has started going down along the fold for the last week or so. Has anyone else had this problem? I was thinking I would probably get one of the WD replacement ones and swap them out. I'd probably have someone do it for me so I don't mess it up. Anyone else experience this and is that the best screen protector to get?
pside15 said:
My inner screen protector has started coming up right along the crease. It started just at the edge and has started going down along the fold for the last week or so. Has anyone else had this problem? I was thinking I would probably get one of the WD replacement ones and swap them out. I'd probably have someone do it for me so I don't mess it up. Anyone else experience this and is that the best screen protector to get?
Click to expand...
Click to collapse
Pretty common I think, lots of posts around Reddit about it etc. Whitestone don't do their glass one anymore but I think their PET one is good for it.
Mine started with a couple bubbles near the middle. Next day worse. Removed it, going without for now and may replace. Reviews on Amazon say they only last so long.
same here
Thanks for the replies. Just glad to know that it is fairly common. I was just going to remove it but I'm too chicken to go sans protector on the inner display.
Same here. It is unnoticed when the screen is on, but when it is of or dark scene, I can see the protector is starting to get loose at the bottom of the crease.
I took mine off and replaced it with the Whitestone Dome Film which is waaay better
Here is my Reddit post on installing the WSD Film:
https://www.reddit.com/r/ZFold3/comments/tji7a9
The reviews on Amazon aren't that great for WSD
catman51 said:
The reviews on Amazon aren't that great for WSD
Click to expand...
Click to collapse
it's not good for the ultra thin glass protector. We used the film protector
Samsung UK ended up replacing my entire screen to fix this...
flakmunky said:
Samsung UK ended up replacing my entire screen to fix this...
Click to expand...
Click to collapse
How did you do this? My screen protector is coming up, so went to their support chat.
After a long conversation, it was determined that the screen protector is a consumable so not covered by warranty or care+ which I have.
I could have an engineer visit, but as its a consumable they would charge £40 to replace.
In the end, the CS advised I remove the screen protector myself. This would not void any warranty.
Then, if I had any subsequent damage, to make a claim on care+
I used the Samsung Members App --> Support and then Text Chat.
I just read through the transcript and I actually started asking about another issue I had, which was that it wouldn't open completely flat and had lost the snap when you close it. I also mentioned in the chat the issue with the screen protector.
I had to send them pictures of the issues, and they arranged for the engineer visit. I got the same messages that it would cost me £40 if there wasn't a fault. When they guy came out he looked at the screen and said that it would need a new screen because "when you remove the screen protector they crack down the middle" which I thought was BS and I asked him if they was really the case. He ended up transplanting the motherboard from my phone into a new chassis with new screens and new batteries.
He said it needed a new screen, I didn't think it did...
As for the phone not opening fully, it wouldn't hold open like it did when it was new, not did it snap open the last 5 degrees when opening. Night and day difference when I got it back. Took about an hour to fix.
Maybe, if yours won't open fully, you could get the same repair done under warranty?
I started asking about the screen protector lifting as I didn't think they were going to do anything about the phone opening fully, as it was only a few degrees away from being flat, so I threw in the screen protector as well to cover my ass for the £40 as I read on Reddit that this was a warranty repair...
I actually thought the screen protector was the reason I got the warranty repair but after reading what you posted, it must have been the folding issue. I've just looked at I've deleted the photos I sent them, but the folding issue was very minor, which is why I thought the screen protector was my ace card.
flakmunky said:
I used the Samsung Members App --> Support and then Text Chat.
I just read through the transcript and I actually started asking about another issue I had, which was that it wouldn't open completely flat and had lost the snap when you close it. I also mentioned in the chat the issue with the screen protector.
I had to send them pictures of the issues, and they arranged for the engineer visit. I got the same messages that it would cost me £40 if there wasn't a fault. When they guy came out he looked at the screen and said that it would need a new screen because "when you remove the screen protector they crack down the middle" which I thought was BS and I asked him if they was really the case. He ended up transplanting the motherboard from my phone into a new chassis with new screens and new batteries.
He said it needed a new screen, I didn't think it did...
As for the phone not opening fully, it wouldn't hold open like it did when it was new, not did it snap open the last 5 degrees when opening. Night and day difference when I got it back. Took about an hour to fix.
Maybe, if yours won't open fully, you could get the same repair done under warranty?
Click to expand...
Click to collapse
Apart from the screen protector coming up (it's only 3-4mm at the moment, but it's getting bigger) the phone has performed and behaved brilliantly. No issues with the hinge or folding/unfolding
I've just been on chat with them as mine has started lifting at the top and bottom of the fold. Was told it's not covered by the warranty, I could send it back to them and they would charge me for it, although couldn't tell me how much and they "might" be able to get it back to me in ten days. I told them I wasn't going to send it back without knowing how long or how much and that's where it ended.
frogdr1ver said:
I've just been on chat with them as mine has started lifting at the top and bottom of the fold. Was told it's not covered by the warranty, I could send it back to them and they would charge me for it, although couldn't tell me how much and they "might" be able to get it back to me in ten days. I told them I wasn't going to send it back without knowing how long or how much and that's where it ended.
Click to expand...
Click to collapse
Yes. They offered me the same - with the same vagueness around timescales.
That's why I asked for an on-site engineer.
m_w_clarke said:
Yes. They offered me the same - with the same vagueness around timescales.
That's why I asked for an on-site engineer.
Click to expand...
Click to collapse
Yep asked for that as well and they said no, I could either go to Stoke or send it in, checking online it looks like we don't have a door repair technician in Yorkshire.
Just an update; in the past 24 hours the bubble/peeling/rainbow effect has reached the whole length of the crease. So this morning, I decided to remove the screen protector.
Still a little nervous of having a naked screen - and at the moment my finger doesn't seem to glide as well on it.
I'll wait and see how things go
I peeled mine off yesterday and fitted the whitestone dome one, went on perfectly much to my surprise, feels great, my mate who has a fold as well commented that the screen looks sharper than his with the original one on.
Get that screen protector replaced in an authorized repair center whether or not you have an active warranty.
Don't do any of the following:
don't attempt to replace it yourself no matter how simple it might seem to you
(The repair centers have a rig to assist them in doing this. And if you screw up, you could end up with a more serious problem.)
don't ignore it because it seems trivial or small
don't wait for the problem to "ripen" before acting
if your warranty has expired: don't decide that this doesn't warrant action
Why?
Over the past week or so, the protector started slowly separating down the crease area of the screen. So I brought it in to a local Samsung-authorized UbreakitIFixit by Asurion. The technician said he's seen a flow of these cases. I went a step further and said that I'm hearing that there are a number of people reporting cracked screens. He nodded and said that-- once the protector starts separating like mine was doing-- this starts to create a degree of pressure on the folding area of the screen. Basically he was telling me that what seems like a trivial cosmetic problem could turn into something far more serious. And expensive.
In my case, I bought my Z Fold 3 shortly before it was replaced by the Z Fold 4-- and I am still covered by the warranty. If you are in the same position, Samsung has what I would call a "silent recall" where they will cover a one-time screen protector replacement. Go to the Samsung service area on their website and avail yourself of this!
And if you are past the warranty, I'd urge you to take the precaution and pay to have the protector replaced-- you sure don't want to face a complete screen replacement-- you might not even consider the cost justifiable.
Apparently this is true; if cracked it will eventually take out the display. I was reading a review and that Australian reviewer didn't have kind things to say about this. He gives the protector a 4-6 month lifespan, if you make a year you're lucky.
He further said this has been a persistent issue; don't expect the next generation to be more durable.
Hmm, I have to replace my wife's every 4 months or so using the Orzero. It is a bit of a learning exercise, but not that hard(key it to do long side first and get the fold crease right at the start). YMMV.
xnappo said:
Hmm, I have to replace my wife's every 4 months or so using the Orzero. It is a bit of a learning exercise, but not that hard(key it to do long side first and get the fold crease right at the start). YMMV.
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Thanks for letting us know that you feel confident doing this yourself. I also see a YouTube demonstration video from the company. I'm not sure that I'd do a neat job but it's good to know that it's possible.
You also opened my eyes to the frequency of replacement that made sense to both of you,
The Whitestone protector comes with a rig so that you place it perfectly right. Only thing you need to worry about is dust getting under it as you're putting it on (some people do it in the bathroom after steaming it up with a hot shower).
My OEM protector lasted over a year. It did separate along the crease at the top and it kept getting longer and longer, so I finally replaced it after months of the separated area. The replacement brought back the anti-fingerprint feature which had worn off the original one, so I was happy about that for sure. Doing it once now, I'll probably replace it next once that anti-fingerprint feature has worn off again since it wasn't as bad/hard as I thought it would be. No need to be intimidated by it after all!
ButterflyFlutterflyMyOhMy said:
The Whitestone protector comes with a rig so that you place it perfectly right. Only thing you need to worry about is dust getting under it as you're putting it on (some people do it in the bathroom after steaming it up with a hot shower).
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ButterflyFlutterflyMyOhMy said:
No need to be intimidated by it after all!
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I have learned so much on xda-developers.com over the years. The two previous posts are really helpful. I found the Whitestone installation YouTube video and now I see how the jig works. I hope I won't have to replace the screen protector but now I realize a couple things:
It's wise to replace the inner screen protector once separation starts appearing
It's entirely possible to do the job myself if / when the warranty no longer applies.