Help w/ Exchange email... - Droid Incredible Q&A, Help & Troubleshooting

I can't get my exchange setup and am really wanting to find a way to at least get (don't need to respond even... just view).
I have all my info the phone asks for for exchange, but I get the following message when it trys to connect:
Your Microsoft Exchange Server account does not have permission to synchronize with your current settings. Contact your Exchange Server administrator.
Click to expand...
Click to collapse
I've also tried setting up a rule in outlook to forward all incoming mail to a gmail account and that's not working either.
Are there any other options I have here? Corporate won't even talk to me (I tried) because they support ONLY phones they provide and they didn't provide this one (they're blackberry fanboys).
I used to have a blackberry (not one they provided) and could get email fine on it through BIS. Is there anything like BIS for phones other than BB? Something where you set up an exchange account online with the service and they then forward the mail to your phone or something?

I was able to setup my Exchange support no sweat. This is the first android device available in the US that can handle the harsh security policies set forth by my company. Works great.
You need to make sure you have the following info:
Account name
Password
Domain
Email Address
Server <this may be your issue>
whether or not they support SSL
The server is most likely not "yourcompany.com". For example my company uses "webmail.yourcompany.com". Secondly, your account name should be the same as your email address with the "@yourcompany.com" part. Its possible for it to be different. You should be able to get the domain name from your corporate PC/Laptop. aside from that, just try with the SSL option. If that fails try it again without.

byproxy said:
I can't get my exchange setup and am really wanting to find a way to at least get (don't need to respond even... just view).
I have all my info the phone asks for for exchange, but I get the following message when it trys to connect:
I've also tried setting up a rule in outlook to forward all incoming mail to a gmail account and that's not working either.
Are there any other options I have here? Corporate won't even talk to me (I tried) because they support ONLY phones they provide and they didn't provide this one (they're blackberry fanboys).
I used to have a blackberry (not one they provided) and could get email fine on it through BIS. Is there anything like BIS for phones other than BB? Something where you set up an exchange account online with the service and they then forward the mail to your phone or something?
Click to expand...
Click to collapse
BIS is different than Exchange, it connects to Exchange but does it's own thing with email, calendar, etc..
If you have never connected to your Exchange server using ActiveSync, it would need to be configured on the Exchange server.
The forwarding is also an Exchange server side configuration that the "fanboys" would need to setup.
I know you can have gmail check email on an external account, did you try configuring that?

okay... so if you don't mine i'll post the info you're saying i need with what i think the information is based on what i'm pulling from my outlook on my work computer. i'll change the info though to keep things secure. this is what i'm asked for when i try to create the account and what i'm entering:
email address: firstname.lastnameATcompanyDOTcom
server address: two options here and i've tried both. the first is listed as the microsoft exchange server on the first window that comes up when i select the account: letters-letter22.ab.lettersDOTnet the second is listed under more settings > connection > exchange proxy settings: ab.lettersDOTcom
domain name: i'm not sure of this one but figured it was one of two things. the first would be what i type in before my username when logging in: ab-letters (so when i log in i type (ab-letters\username). the second would be the url for the OWA option which is: companymailDOTcom
username: again, i've tried two options one is just my username and the other is my full login as needed when logging into outlook or OWA (ab-letters\username).
password: password
and i've tried with both the ssl box checked and not checked.
that said, what am i missing or entering wrong? thanks for the help!

mycomputerisjunk said:
BIS is different than Exchange, it connects to Exchange but does it's own thing with email, calendar, etc..
If you have never connected to your Exchange server using ActiveSync, it would need to be configured on the Exchange server.
The forwarding is also an Exchange server side configuration that the "fanboys" would need to setup.
I know you can have gmail check email on an external account, did you try configuring that?
Click to expand...
Click to collapse
i tried the gmail option. said the server didn't allow for pop access.

use the address you use to access webmail. usually it's
owa.company.com
webmail.company.com
mail.company.com
if they don't allow MS ActiveSync I don't know what you can do.
if POP or IMAP is not an option, and the forward is not working (most companies don't allow that as a data leakage prevention) there is little to nothing you can do.
just weird they don't allow ActiveSync. you would read emails out of the office and become more efficient. very bad business policy.

when i log into OWA... the address is:
h t t p s :// w w w .companymail.com/OWA/
(sorry for the spacing... won't let me post urls)
will that not work?

byproxy said:
okay... so if you don't mine i'll post the info you're saying i need with what i think the information is based on what i'm pulling from my outlook on my work computer. i'll change the info though to keep things secure. this is what i'm asked for when i try to create the account and what i'm entering:
email address: firstname.lastnameATcompanyDOTcom
server address: two options here and i've tried both. the first is listed as the microsoft exchange server on the first window that comes up when i select the account: letters-letter22.ab.lettersDOTnet the second is listed under more settings > connection > exchange proxy settings: ab.lettersDOTcom
domain name: i'm not sure of this one but figured it was one of two things. the first would be what i type in before my username when logging in: ab-letters (so when i log in i type (ab-letters\username). the second would be the url for the OWA option which is: companymailDOTcom
username: again, i've tried two options one is just my username and the other is my full login as needed when logging into outlook or OWA (ab-letters\username).
password: password
and i've tried with both the ssl box checked and not checked.
that said, what am i missing or entering wrong? thanks for the help!
Click to expand...
Click to collapse
Your Email:firstname.lastnameATcompanyDOTcom
Your Server: companymailDOTcom <-- most likely your OWA server
Yoru Domain: ab-letters <--- from ab-letters\username
Accountname: username <-- from username
password: password
That should be enough. Of coarse try the SSL option both ways.

Here.. When we deployed our exchange server this is how we setup the server.
The main 2 things you need to know is email server and active directory domain. For this example ill use:
Email Server: mail.company.com
Domain: company.com
So..
Email: [email protected]
Server: mail.company.com
Domain: company.com (in some cases, it can be left blank)
Username: myname
Password: pass
Depending on how things are configure, sometimes you may need to use company\myname as the username, but most times not.
Also, as I mentioned before.. It really depends on how things are setup. If the server admins don't allow activesync, your out of luck. Also, things like hub transport servers in the mix can effect how email is accessed as well. If your admins can't give you the info you need for this... Um, perhaps they need to find other work.

mycomputerisjunk said:
Domain: company.com (in some cases, it can be left blank)
Click to expand...
Click to collapse
By domain, it looking for your PDC (Primary Domain Controller). Not your companies URL domain unless you somehow named your internal PDC the same thing.
This would be the part that he types just before his username during his authentication sessions.
Let us know how you fair.

tried every suggestion offered here. sadly, no dice. i get the same security warning i mentioned in my first email. given that my previous BB was NOT issues by corporate yet i was able to retrieve work email fine (through BIS of course), i can only assume that they've somehow managed to set up the system so that it doesn't work with anything other than BIS or BES.
looking for any other possible solutions/alternatives. as i mentioned before, the whole forwarding thing didn't work so unless there's another way, gmail isn't even an option. any thoughts?

All out of ideas for getting email and events pushed to your phone. You can use the HTC Sync App and do it at the desktop. Also the OWA client works great in the web browser.
Lastly, you can escalate internally, but I'd recommend writing up a small business case to demonstrate the benefits before you do so. They did that in my company and that got use away from having to use Good Link.

If you can get your exchange administrator to agree to allow Activesync connections for retrieving mail, you could use an app like Nitrodesk's Touchdown v5 (for 2.0 and above).
Been using it on my Droid and it's stable and reliable if a bit choppy when swapping inbox folders.
Hope that helps.
Sent from my Droid using the XDA mobile application powered by Tapatalk

ya. i tried that one too just in case to i knew for certain it was on their end and not something with the phone. nice program.
sadly... no help. there's no way i'm going to convince them to do anything different than what they're doing now. when i say i work for a corporation, i mean i work for a CORPORATION. LOL. it's frikin huge with tons of employees, all over the world. that makes me a tiny little bug. LOL. when i made my call to IT they wouldn't even talk to me about anything email-cellphone related since i'm not high enough to even be considered for a corporate issued BB. LOL.
i do have one more chance. i can't remember what options are available in BIS, but my wife is going to take over my storm1 now that i have the new incredible. we're going in today to make the swap. my hope is that i can set my work email up in BIS as i did before but then auto forward it to a gmail account from within BIS. will be nice if i'm able to do this though it's still stupid that they don't let their frontline workers have access from their personal cellphones.

well, i made a bit of progress today. i still haven't connected yet, but after adding my account to BIS i was able to view the email server it uses to connect to the exchange server which is different from the one i was using before.
that said, i'm not getting that security msg i was getting before. now, though, i keep getting a message saying i can't be authenticated. i've tried lots of different options for the username to see if i could get in with no luck. any thoughts? i feel like i'm closer... but still so far away. thanks for the help!

cyberstraz said:
If you can get your exchange administrator to agree to allow Activesync connections for retrieving mail, you could use an app like Nitrodesk's Touchdown v5 (for 2.0 and above).
Click to expand...
Click to collapse
Personally, I like the one built in to incredible more than the touch down app. I can see it all using the HTC widgets in Sense. Its very nice.

found a work around i thought i'd share. it's not great by any means, but it lets me view work email on my phone.
i setup a seperate gmail account just for work. then in outlook on my work computer i added the gmail account as an imap. then i created a rule to copy all incoming mail to the gmail inbox folder in outlook. this then syncs (obviously) with the gmail account and i pull the gmail to the phone through the native gmail app. it requires me leaving my computer at work on 24/7 but it's the only solution i could come up with for the time being.

Can anyone confirm if the incredible deals with the issues raised in this post ? code.google.com/p/android/issues/detail?id=4475 e.g. remote wipe/Simple Pin request etc?
Thanks.

Related

Best solution for viewing Outlook Web Access on Hermes?

I can't connect through PIE. Thanks,
You're going to have to give more info if you want any help. Config for OWA is very straightforward - just set up the http address of your OWA server in Activesync (option to sync with exchange server instead of locally) work through the options and then it activesync will work over the wireless data. That said, please make sure you read the various info sources for configuration before you ask a question thats answered elsewhere and get jumped on
If you have problems either risk it and post or PM me
lol, what possible reason would you have for accessing OWA on your Hermes...you should put it into ActiveSync on your phone for live push mail and auto updating contacts/calender etc. Unless you have a reason to NOT do this, i'm not understanding why you would want to use PIE to access OWA.
DeniaL said:
lol, what possible reason would you have for accessing OWA on your Hermes...
Click to expand...
Click to collapse
Only reason I can think of is access to Public Folders...?
I use OWA to access my work email system, occasionally.
Hermes Outlook actually syncs up with my own Exch2007 server.
Lets face it, we all use the device for different things in different ways...
philg2000 said:
Lets face it, we all use the device for different things in different ways...
Click to expand...
Click to collapse
i use mine to... mow my lawn and shave....
you?
I just get the message "error syncronizing" when I set it up in outlook or activesync. When I go back to check my settings the password is like 3 times longer than what i typed. "*************** instead of *******?
whodatfever said:
I just get the message "error syncronizing" when I set it up in outlook or activesync. When I go back to check my settings the password is like 3 times longer than what i typed. "*************** instead of *******?
Click to expand...
Click to collapse
That's normal, the number of ****'s doesn't reflect the length of your password. You should re-check your login details and connection settings though....
Could it be some security setting my company has placed on the server?
To set up pocket outlook to sync with your exchange server you need the option on the exchange server to connect via SSL.
You also need to get a copy of the SSL certificate and install it to your device.
If you can already access your email through your outlook inbox on your PC through SSL (Not OWA, look through the accounts settings in outlook) you are halfway there. Just get the certificate and install it to your device.
Absolutely could be an issue on your company's server. Where I work they explicitily prevent access via the server. I spoke directly to the sys admins of the server and they said OH we do that for security purposes as we only support Blackberries... If you want your email get a blackberry... Sorry not gonna happen. So I too use OWA all the time..

exchange set up

Hi all new here and got question regarding my new TP2, Im trying to setup my TP2 to sync with exchange but can not get it to work. I already inputted the username, password, domain, and also the OWA access information. My work's OWA address goes like this www.myjobaddress.com/extension , But after trying to sync it and when I check again it would just show www.myjobaddress.com without the "extension."
Is there a step-by-step guide somewhere? Is there anything else I need to do?
Thanks all in advance
yeah your server name in activesync shouldnt have the "extension". An Exchange server is an exchange server - with a FQDN: owa is a website residing at an addresss - sometimes with path after server name, not always, depends on the admin and the complexity of the setup.
i know that my owa address is waay diff than my activesync, etc server name.
Your admin or 3rd party provider should be able to give you a little config util that will setup your device properly, usually downloadable from a formatted txt msg. Or if you have access to your personal exchange control panel you should be able to get it from there - at the very least the correct info.
Hope this helps a little...
From what I've seen the OWA setup follows the standard as such webmail.company.com
It's been the same format in all the jobs I've had that had OWA access.
The other thing you can do is use Google Chrome, enter your OWA address then once it connects, on the new page that opens you can see the URL. It'll start with the format above.
The other thing you'll need is the domain name. And at times, that domain isn't the same as the company name. So you need to ask your Exchange admin.
All of this of course assumes your company is on Exchange 5.5 or 2007. If not you're not going to be able to get push email.
Thanks for the replies guys....I was able to get it to work. What I did was explicitly input this address "http://www.comanyname.com/exchange"
then just re-entered my username, password and domain. I had username in this format earlier "domain\username", I just removed the "domain" and entered just the username and it started syncing.
Thanks again guys

Gmail Exchange ActiveSync - Same as IMAP?

After trying various email options with my Desire, using Exchange ActiveSync protocol between Gmail and the standard mail app seems the best of several poor options. It isn't working quite as I expected though. It seems to be similar to IMAP in the way it displays the correct emails in various folders as a copy of what's in gmail on the web. However, it only copies folder contents that I've changed by other means (PC or webmail). If I move, create or delete emails using the mail app, that isn't then reflected in my account in the web.
Is this just the way it is supposed to be or should it work the same as IMAP, and if so, why isn't it? Any suggestions appreciated.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
I use exchange with the HTC Mail application with my Google account as well. When I move or delete messages, they get deleted on gmail.com in 2-3 seconds.
Maybe something is wrong with your configuration, you sure you have it on push? Mail app -> Settings -> Send/Receive -> Push
abats said:
I use exchange with the HTC Mail application with my Google account as well. When I move or delete messages, they get deleted on gmail.com in 2-3 seconds.
Maybe something is wrong with your configuration, you sure you have it on push? Mail app -> Settings -> Send/Receive -> Push
Click to expand...
Click to collapse
Thanks for replying. I'm glad it works ok for you, as it gives me some hope.
Yes I do have it set to push. I also have the domain set to Google and my username set as my email address, and SSL is on.
Are you in the UK? I am, and my email address is therefore googlemail rather than gmail, so I'm wondering if my login details should be also. I'll give that a go now and see if it makes any difference.
[Edit] I've tried changing the domain of my username to gmail instead of googlemail, but it wouldn't create the account. So I'm stuck with what else to try.
Well somehow it now works fine. The only difference is that my email address (not my username) now has the gmail domain and not googlemail. I had to re-create the account to change the settings, so either there was something wrong that resolved itself when I did that, or the difference in the email address makes a difference.
Hopefully that may help someone else.
Well now it isn't working again. Is nobody else having problems with their Desire and Google Exchange?
Here are my settings, and as I said works perfectly on my unbranded desire.
Email address: *******@gmail.com
Server address: m.google.com
Domain: google.com
username: *******gmail.com
CHECKED - This server requires SSL
In my account sync settings I'm syncing MAIL + Calendar.
Just for the record, I'm not using a task killer, which could possibly interfere?
abats said:
Here are my settings, and as I said works perfectly on my unbranded desire.
Email address: *******@gmail.com
Server address: m.google.com
Domain: google.com
username: *******gmail.com
CHECKED - This server requires SSL
In my account sync settings I'm syncing MAIL + Calendar.
Just for the record, I'm not using a task killer, which could possibly interfere?
Click to expand...
Click to collapse
It gave me an error when I tried to set my username to @gmail - Probably because I'm in the UK where Googlemail is used rather than gmail. Although if you wrote to me using @gmail, I'd still get it. So it's all a bit confusing. Besides, it did all work yesterday. I don't have the domain set the same as you, I just have "google" as I read elsewhere that was correct, even though that alone isn't actually a domain.
I wish I could edit these settings without deleting then re-creating the account, but there doesn't seem to be a way to. I'll do that again though to match your settings, if it lets me.
I'm not using a task killer by the way.
Tried using my Googlemaill account and says it can't do it - bit annoying but I'm happy with the gmail app tbh, just thought I'd try it out!
EddyOS said:
Tried using my Googlemaill account and says it can't do it - bit annoying but I'm happy with the gmail app tbh, just thought I'd try it out!
Click to expand...
Click to collapse
If you use @gmail as your username, it'll probably 'half' work. Mine is back up but it still isn't working properly. I'm not sure if it's better than using the Google mail app or not now, as I've gone between that and the mail app and K-9 so many times now, I forget what was wrong with each one. LOL. I think one of the major issues with the Gmail app is lack of copy/paste.
I rarely send email, I just have it to receive and then use my PC to get any attachments if needed...I'll stick with it for now!
I've found something similar. If I delete an e-mail on Webmail or IMAP (using Windows Live Mail) it doesn't disappear on the HTC Mail App (using Gmail Exchange ActiveSync). I have to delete it manually again. I've started a thread here:
http://forum.xda-developers.com/showthread.php?t=676890
Which is odd as both the native Gmail App and IMAP (using the same HTC Mail App) do.
Zackarydoo said:
I wish I could edit these settings without deleting then re-creating the account, but there doesn't seem to be a way to. I'll do that again though to match your settings, if it lets me.
Click to expand...
Click to collapse
You can, just go to "More" and then "Settings" in the HTC Mail App or click on Exchange in "Accounts and Sync". You can change it all there, except for the domain (oddly that seems to be only available when you first create the account). Which incidentally, Google say you should leave it blank:
http://www.google.com/support/mobile/bin/answer.py?answer=138636&topic=14299
This is the Windows Mobile instructions but Google intend you use this feature primarily on Windows Mobile handhelds.
abats said:
Here are my settings, and as I said works perfectly on my unbranded desire.
Email address: *******@gmail.com
Server address: m.google.com
Domain: google.com
username: *******gmail.com
CHECKED - This server requires SSL
In my account sync settings I'm syncing MAIL + Calendar.
Just for the record, I'm not using a task killer, which could possibly interfere?
Click to expand...
Click to collapse
work great for me. Thanks a ton

[Q] Why Wont School e/gmail sync?

I have been trying to sync my school e mail, powered by g mail for quite some time, since I got the phone 2 months ago, actually. At first I (and hope i still am) thought i was simply doing something wrong.
Now, the e mail is "powered by Google" not actually a Google address, but it looks identical to my normal e mail which is indeed through Google.
It is as follows:
[email protected]
I tried troubleshooting it via Settings>Forwarding and POP/IMAP on the g mail page on my PC.
I turned ON both POP Download and IMAP Access, then i realized there is no support for Android via POP (according to their list of supported devices), so progressed to the IMAP settings, where, indeed, Android is supported here.
I set everything up in my phone according to their instructions here. At any rate, I cannot seem to get it to work, i get an error that reads "Authentification failed. Please verify your username/passord." It gets hung up right after I type all this jargon in
" Incoming settings
IMAP server: imap.gmail.com
Port: 993
Security type: SSL (always)"
I have verified it countless times... am I unable to get this set up because it is an odd e mail address?
Note, If i change the IMAP server to imap.oaklandcc.edu it says it cannot verify, but it does not say the password/username is erroneous
cabrone1 said:
I have been trying to sync my school e mail, powered by g mail for quite some time, since I got the phone 2 months ago, actually. At first I (and hope i still am) thought i was simply doing something wrong.
Now, the e mail is "powered by Google" not actually a Google address, but it looks identical to my normal e mail which is indeed through Google.
It is as follows:
[email protected]
I tried troubleshooting it via Settings>Forwarding and POP/IMAP on the g mail page on my PC.
I turned ON both POP Download and IMAP Access, then i realized there is no support for Android via POP (according to their list of supported devices), so progressed to the IMAP settings, where, indeed, Android is supported here.
I set everything up in my phone according to their instructions here. At any rate, I cannot seem to get it to work, i get an error that reads "Authentification failed. Please verify your username/passord." It gets hung up right after I type all this jargon in
" Incoming settings
IMAP server: imap.gmail.com
Port: 993
Security type: SSL (always)"
I have verified it countless times... am I unable to get this set up because it is an odd e mail address?
Note, If i change the IMAP server to imap.oaklandcc.edu it says it cannot verify, but it does not say the password/username is erroneous
Click to expand...
Click to collapse
I just set my school email to forward to gmail and I just have my phone setup with my gmail account. I have Comcast, AOL, and school emails and I have all of them setup to forward to gmail, makes it easier having them all sent there and then to my phone.
ausch30 said:
I just set my school email to forward to gmail and I just have my phone setup with my gmail account. I have Comcast, AOL, and school emails and I have all of them setup to forward to gmail, makes it easier having them all sent there and then to my phone.
Click to expand...
Click to collapse
this is true, but i wanted to see if there was a real fix rather than a work around.
Make sure you use the full address, not @gmail.com, i.e. toughguy @butterfliesandkisses.edu.
Also, my school uses google apps and I think I had to set up my school gmail account in some way to access it from a standard gmail login prompt. Usually there is a walkthrough on your school website.
Imap not pop.
Use tls and make sure you have the correct password and port mine is 587
I use the included exchange with my school email and it works just fine. Check with your school IT.
rezistrat said:
Imap not pop.
Use tls and make sure you have the correct password and port mine is 587
Click to expand...
Click to collapse
I tied that... as stated in my orig post, but thank you
mizzos4 said:
I use the included exchange with my school email and it works just fine. Check with your school IT.
Click to expand...
Click to collapse
well, it is Powered by g mail, so i don't know exactly what to do... but i can try to ask some IT guys
EDIT: even with my real p word and username and and arbitrary domain it flags an error with the password and username right away

[Q] Can not Get Email from Exchange Server

I am having problem to see anything in the inbox from my company's exchange server. I have the same setup with my HeroC without any issue. Does anyone have this kind of problem. I am able to sent email from the account.
Thanks
zilla1000 said:
I am having problem to see anything in the inbox from my company's exchange server. I have the same setup with my HeroC without any issue. Does anyone have this kind of problem. I am able to sent email from the account.
Thanks
Click to expand...
Click to collapse
More account info required. I have one real exchange account and 4 google accounts syncing through exchange on the email app without issue. So it's not a fundamental issue with the app.
I will say that setting up exchange between droids, HTC and samsungs can be a pain because they all want the setup info entered differently. I wish the gmail app would handle exchange accounts, it would be so nice to have one process work on all Android phones.
You are doing the manual setup. Sometimes outsourced exchange services can b funky to setup. I had one that weird.
Example:
Email was [email protected]
Sever address was west.ex145.server.net
Domain was ex145
Username was ex145\goober_newdomainname
If you do not use manual config the app assumes the server is bigco.com. I have also seen issues if you have the accept all ssl certificates checked. You would think you would want it checked in something like the example above because all the redirects an domains but checking that created issues.
Thanks for the response; I am using manual setup with the following info (using a generic name as example)
Email was [email protected]
Sever address was exchange.company.com
Domain was company
Username was company\username
There is no problem for the account setup, and I can see the inbox and the sub folders under it; however, all are empty. I can also send email from the email apps. I tried manual refresh, push, it all shows 0 mail. From the Exchange web access, I can see the mobile device sync status; but the last sync time was not updating.
Any suggestion on what else I should try.
Thanks.
delete the account on the phone, and recreate it using the correct settings, after you click save or something after configuring it, it should bring you to your email app inbox with no messages. now wait, after a few minutes it should alert you about needing additional security rights or something. it will either pop up and tell you about it, accept it, or it might just pop up a notification so you'll have to expand your notification bar menu then click the notification to accept it. your miles my vary, but that is what worked for me.
ELSE, this is the full processes I had to do (I'm the exchange admin at my work)
Open Active Directory Users and Computers, enable Advanced Features (View > Advanced Features). Go to the properties of the user you are trying to enable, go to the security tab, click Advanced, Then select Exchange Server (******\Exchange Servers) and click the checkbox for Include inheritable permission from this object’s parent.
Clear the cache for the email program on the Android phone (Settings > Applications > Manage applications > All > Email > Clear data) THIS WILL DELETE ALL E-MAIL ACCOUNTS AND EMAIL ON THE PHONE!!!!!!!!
Add the account as you usually would, it will, do a refresh and it will show no e-mails. In a few seconds you should get an alert that the program needs extra permissions, select that notification and accept it.
Also for anyone who is getting some kind of certificate error or something (i forget the exact error) after flashing a new rom, before flashing the rom wipe everything.
Thanks for all the suggestions; I was not able to get our Exchange Admin to change anything on the server side. I end up of getting "Exchange for Android" apps, and it works without any issue. I am not sure what was the issue on the stock email client. I just like to update this in case anyone else run into the same problem, at least there is a alternative (it is free with 30 day trial, kind of expensive but it works).
Depending on what version of exchange and the policies you may have received a notice to allow the exchange server to enforce policies on your phone. I missed it last time - have to swipe down and look at your notices.
zilla1000 said:
Email was [email protected]
Sever address was exchange.company.com
Domain was company
Username was company\username
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I see one flaw in your setup right there. You're listing your domain twice. You're listing it in the domain field, and then apparently listing it again in the username field. That can cause some confusion, as it will essentially report to the server to authenticate "domain\username" against the domain you listed. Normally it's one or the other. The \ implies that anything before it is the domain.
Step by step instructions
Hello,
I posted some step by step instructions for setting up MS Exchange on your Android phone you may find helpful.
http://www.completesystemsdesign.co...d-tablet-to-ms-exchange-for-email-sync-2.html
It all depends on your work exchange. for me it was mail.[domain].com but I had to go to touchdown anyways since the stock email app wouldn't let me respond to signed messages.
Has anyone seen a fix for this. I had mine setup correctly and it was displaying incoming emails, but it was not syncing contacts back and forth so i deleted the account and set it back up. Now, i can see all email boxes, send emails, view sent emails, update calendar appts, and contacts. The only issue i am having is seeing emails in my inbox, so i know it is connecting. It just wont sync the inbox for some reason. I got the update to 2.3.6 on the GS2.

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