Hi
I have a big issue whereby when I connect my desire to my laptop as a disk drive I am unable to copy any files across.
My computer recognises the phone and opens up windows explorer (albeit very slowly) but when I try to navigate around the folders it just hangs until i get a notification telling me that windows explorer is not responding.
I have tried 3 different cards, all with the same results. In addition I have had my phone replaced and both the old phone and the replacement are the same. Have also tried 2 different cables.
Cards have no problem connecting in a card reader.
I am using windows 7 64 bit. I am also unable to connect to HTC sync.
I am convinced that this is a windows 7 issue. I am aware that others on the same OS have no issues but I can't see what else the problem could be.
Anyone else had this issue and found a fix?
This is now driving me insane so any help would be most appreciated.
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Sent from my HTC Desire
have you checked you have the latest drivers installed on your computer for your phone?
also make sure your usb cable is connected to the main usb ports on your computer not any hubs or anything
First of all you have to install the "windows mobile device center"
When you connect the HTC to your computer, there pops a window up, where you can choose, between sync and fast data travel. have you tried this out?
if the window is not there go to settings-->connections-->USB to Pc and change it there. (not in the touch flo settings. there you have to go to MORE and there are this settings)
maybe this helps
Cheers, stephan1
sorry cgrec92 ... I was writing this while you posted your answer
Thanks for the response guys.
Have tried connecting via all 4 of the usb ports so this doesn't seem to be the issue. Have also uninstalled the drivers and then plugged the device back in to reinstall drivers but with no luck. Have also downloaded the adb driver from the net but with no joy.
Is mobile device centre not exclusively for windows phones?!
Keep the ideas coming!
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Sent from my HTC Desire
stephan1 said:
First of all you have to install the "windows mobile device center"
When you connect the HTC to your computer, there pops a window up, where you can choose, between sync and fast data travel. have you tried this out?
if the window is not there go to settings-->connections-->USB to Pc and change it there. (not in the touch flo settings. there you have to go to MORE and there are this settings)
maybe this helps
Cheers, stephan1
sorry cgrec92 ... I was writing this while you posted your answer
Click to expand...
Click to collapse
Erhhh.... are you aware that this is the Desire forum, which is an Android device and not Windows Mobile?
To the OP: seems to me that you've tried everything connected to the phone/cables, but haven't tried connecting to a different PC. I've no problems with Windows 7 x64, but I would suggest that you plugging your device into a different PC.
Regards,
Dave
I've got exactly the same problem, it's rather annoying now.
It used to work fine up until now
Related
I have Vista Home and I installed HTC Sync using the .exe file that was inside the SD card supplied with the phone. But I have no joy getting this to work and so I cannot sync my Outlook contacts and calendar. The phone shows "cannot find HTC Sync on your PC and.. etc" When I looked into Control Panel/Device Manager I can see that there is a big yellow exclamation mark under Android USB Devices which reads "Windows cannot initialize the device driver for this hardware. (Code 37)".
Any joy from anyone to sync your contacts and calendar ? thanks Peter
of course it works, take the .exe and right click on it & choose properties...
you now see a tab "compatibility" en you can choose to run it as XP with service pack 2 ...
now it have to work properly.
Its very usefull onces you know it.
otherwise you can look for the programm "the missing sync for android"
good luck
Are you using the latest version of Sync - same as that available from HTC's website? I'm running Vista Home Premium x64 without compatibility and it's running fine.
After installing HTC Sync on the PC, you also have to switch the Desire from charge mode or USB disk mode to HTC Sync mode. Failing that, have you got a firewall/AV package which could be blocking it?
same issue
I've got exactly the same problem, did you fix yours? any tips?
HTC Desire Sync Problems
I'm new here so forgive any duplication.
I am having the same problems with the HTC Sync .exe, Vista Home Basic and the Device driver incompatability.
It has been a while since the last post to this thread and I was wondering if anyone has found a solution to the above problems. I hope so as it is driving me mad
Hi, I bought my Desire last Saturday, and it synched flawlessly with my Windows7 64bit notebook.... but that is not my pc -_-
My pc is a Vista Home Premium 32 bit, and I encountered the same exact problems that some mentioned in this thread... did any solution come out to solve it? Or Vista HP 32 owners are going to be disappointed?
Sorry for the double post, but I think I have good news
Trying again after I updated to Vista Service Pack 1, the "My HTC" device was installed perfectly, and connecting the phone to an USB port on the rear of the PC, the sync worked as a charm
I hope this will be helpful to someone, bye!
I also have a problem with HTC Sync on my laptop running vista 32 bit. I've installed it in the past but when it's installed it seems to interfere with my internet connection, basically slowing the connection down, it's as if it's stopping then starting over and over again. For example if im downloading or using youtube it will download a bit then hang for a couple of minutes or hang forever. Then when i uninstall Sync the internet is fine again.
To be honest i don't really use Sync but i'd like the option to be able to use it without messing up my internet.
Any ideas as to why this might be happening?
hey there,
i was searching the web and the forum though couldnt find any issues for connecting the desire z via usb to ubuntu (10.04 for me). however, it doesnt work with my DZ. i bought an addition micro-usb-connector (htc) and the phone does only charge and not ask, what kind of connection i want.
once, i read (and experienced) that you have to connect the usb to the back usb-ports (not the front ones) to get it working - that was with my desktop pc. now, using my laptop, the connection (mounting the sd, tethering or whatever) wont work on neither of the laptop's usb-ports...
so maybe there are two questions/issues:
does anyone have similar issues or maybe no problem with connecting the phone to
1) a laptop?
2) ubuntu 10.04?
thanks for your anwsers!
This might be nothing to do with it, but I found that I couldn't use adb with my phone when I was using a third-party USB cable, even though it sync'd (HTC Sync) fine. This was using XP. When I went back to the original HTC cable, adb worked fine.
Hi there,
I have a laptop with Ubuntu 10.04 (lucid) and everything works fine here. If i connect my DZ with my laptop a menu appears on the DZ asking if i want to charge only, use as disk drive, HTC sync, USB tethering and internet passthrough. I havent tried HTC sync but the rest works fine. I can even synchronize my music with Rythmbox or Banshee. So what i'm saying is that it should work out of the box.
My DZ is stock European edition, no root or s-off yet.
I suggest you first look in the settings of your DZ and look for "Connect to PC". There you should see the settings for the default connection and a "ask me" option. (My default is charge only and "ask me" is turned on). If this doesn't work maybe you can test your device on another computer to see if the menu does appear when you connect your phone.
Thanks for your replies.
steviewevie said:
This might be nothing to do with it, but I found that I couldn't use adb with my phone when I was using a third-party USB cable, even though it sync'd (HTC Sync) fine. This was using XP. When I went back to the original HTC cable, adb worked fine.
Click to expand...
Click to collapse
I was trying to get adb working but ended up in getting an no-permission-error. Couldn't figure out the problem...
mordecai83 said:
Hi there,
I have a laptop with Ubuntu 10.04 (lucid) and everything works fine here. If i connect my DZ with my laptop a menu appears on the DZ asking if i want to charge only, use as disk drive, HTC sync, USB tethering and internet passthrough. I havent tried HTC sync but the rest works fine. I can even synchronize my music with Rythmbox or Banshee. So what i'm saying is that it should work out of the box.
My DZ is stock European edition, no root or s-off yet.
I suggest you first look in the settings of your DZ and look for "Connect to PC". There you should see the settings for the default connection and a "ask me" option. (My default is charge only and "ask me" is turned on). If this doesn't work maybe you can test your device on another computer to see if the menu does appear when you connect your phone.
Click to expand...
Click to collapse
My DZ is also European,standard stock Rom,nothing done (yet). I checked the settings you mentioned and it says "ask me".
Next thing that is really weird: I can enable the tethering option (but cannot use it), yet the connection bypass (or what it is called in English) is greyed out. Tomorrow, I'm going to try the usb cable from the box...
ok, i checked with the original usb cable, still i wont get a connection. as my laptop sits on a docking station, i also tried the back-ports (at the docking station) and un-docked it - no success. none of the three ports will grant me access to the phone.
furthermore, i booted into windows xp and it will show a removable device, but i cannot access it (says something like "enter a device").
it seems to me, that it has something to do with my laptop (lenovo t61) and its usb ports... i have no idea, what to do, so i'm happy about any advice or experience...
Try the guide on adb at http://forum.xda-developers.com/showthread.php?t=865685 , it tells you where to get the Windows drivers.
thanks for the hint, i tried to adb on linux (without success), but going for the windows try...
i'm wondering about, why the phone does not simply give access to the sd-card, like any other removable device. why do i need to install htc sync (including the drivers)? when plugging any removable dev for the first time, it normally just installs the drivers and you'll get access... where is the problem here?
abprie said:
i'm wondering about, why the phone does not simply give access to the sd-card, like any other removable device. why do i need to install htc sync (including the drivers)? when plugging any removable dev for the first time, it normally just installs the drivers and you'll get access... where is the problem here?
Click to expand...
Click to collapse
I know what you mean, I would have thought it would "just work" if you connect the phone in "Disk Drive" mode, where the SD card is mounted on the PC.
You're not using a USB hub, right, you've tried connecting straight to your PC's USB ports ?
no, there is no usb-hub used. the connections i tried were always direct ones.
The next thing to do would be to try to connect your phone to another computer. Because it could also be a problem with your phone rather than your usb ports.
mordecai83 said:
The next thing to do would be to try to connect your phone to another computer. Because it could also be a problem with your phone rather than your usb ports.
Click to expand...
Click to collapse
well, the phone connects perfectly to my desktop-pc...
It's a long shot, but I did some Googling on "Lenovo T61 usb problem" and saw one report from a guy whose USB didn't work on his T61 with Ubuntu until he upgraded the BIOS
Steviewevie,you are doing my work,you know
Well thanks for the info,do you happen to have a link?
Edit:thinking about that... updating the BIOS??
abprie said:
Steviewevie,you are doing my work,you know
Well thanks for the info,do you happen to have a link?
Edit:thinking about that... updating the BIOS??
Click to expand...
Click to collapse
I only had a quick look, so a more extensive look may well turn up some useful info. The thread I stumbled across was at http://ubuntuforums.org/showthread.php?t=673501
Ok,i took a look at the link (thanks!), but that deals with ubuntu 7.04. To me, it doesn't seem to be the issue that usb ports are not working, as other usb sticks and my touch pro 2 were recognized without any problems.
Imho,it is like when I connect to the front ports of my desktop, when the connection doesn't work either, so I'll have to live with it. Thanks for your support anyway (I'm still open for new approaches)
BTW: it really bugs me that I can't just plug that device and use it as a mass storage like any other...
i have absolutely no idea why, but now it works... today, when i was charging the phone via usb (the thing, that was working from the beginning), my DZ rebooted spontaneously and afterwards it just showed the missed connection options...
no i just need to figure out how to use the internet-forwarding (dont know the correct translation - what i want is to use the internet from my pc on the phone) ... any clues?
Is anyone having issues mounting their tablet via USB. If I check off Camera (PTP) I get access to my photos in my Windows Explorer, but when I check off Media (MTP) windows acts like it doesn't exist. ADB can't see the tablet either, but once I check off Camera (PTP) ADB can see the tablet... I'm using a windows 8 computer, has anyone heard of this happening, or is it happening to any other computers?
I have no issue using MTP. Did you install the driver from google?
reubendevries said:
Is anyone having issues mounting their tablet via USB. If I check off Camera (PTP) I get access to my photos in my Windows Explorer, but when I check off Media (MTP) windows acts like it doesn't exist. ADB can't see the tablet either, but once I check off Camera (PTP) ADB can see the tablet... I'm using a windows 8 computer, has anyone heard of this happening, or is it happening to any other computers?
Click to expand...
Click to collapse
You have some old driver that is blocking access.
Use device manager to remove the device and driver then reboot and try again using the Google drivers.
http://forum.xda-developers.com/showthread.php?t=2391236
reubendevries said:
Is anyone having issues mounting their tablet via USB. If I check off Camera (PTP) I get access to my photos in my Windows Explorer, but when I check off Media (MTP) windows acts like it doesn't exist. ADB can't see the tablet either, but once I check off Camera (PTP) ADB can see the tablet... I'm using a windows 8 computer, has anyone heard of this happening, or is it happening to any other computers?
Click to expand...
Click to collapse
Yes. It is fairly typical. I had same issue on Windows 7 x64 and lived with it for a while.
Finally, I decided to fix it by uninstalling the drivers and reinstalling. It took about an hour after trying all sorts of tricks. There are tricks in quite a few threads here on xda. I'm not sure any one thread fixes every problem. So I found the solution was trial and error.
After messing with driver for a couple hours, serious waste of time, I got MTP working once. As a confirmation check I uninstalled the drivers once more and let the drivers reinstall on plugging in the device. It broke again, back to PTP. LOL
Not giving up, I tried again the next day and finally got MTP working again. This time I uninstalled drivers again, and the correct drivers reinstalled on device plug in. Since then everything has been great. I get both MTP and PTP working great.
I would try sfhub thread ideas and search around for a couple other ideas too. It will eventually work, but you have to isolate what exactly is the problem on your Windows 8 PC. Sometimes you are missing just one thing, sometimes Windows automatically messes with you.
Good luck.
I have no issues with Win7x64. Worked first time and every time since. Sorry...
PJ Clifford said:
I have no issues with Win7x64. Worked first time and every time since. Sorry...
Click to expand...
Click to collapse
Okay. I will try on my Windows 8 system later today. Interesting. Thanks.
Try disabling usb debugging, that worked for me on a windows xp machine having some problems as you
Sent from my Nexus 7 using xda app-developers app
popular mbnegul
i also noticed tonight that if u have usb debug on, u cannot connect as mtp
the moment u swith it off, it starts as mtp
Make sure you are using the usb cable marked Asus on one end that came with the Nexus 7. I had the same problem because I was using another usb cable. They are not all the same.
Anderson2 said:
Make sure you are using the usb cable marked Asus on one end that came with the Nexus 7. I had the same problem because I was using another usb cable. They are not all the same.
Click to expand...
Click to collapse
None of the other solutions worked, i'm going to try this on Monday, I'll bring in my ASUS cable to work... super annoying though...
I have my One X for like 5 months now. Everything was working just fine and I was able to connect my phone to my MacBook with no problems. I was able to transfer files using HTC Sync Manager as well. However, recently my phone would not connect to any computer. When I connect my phone to the computer it just starts charging, no other notification shows up in the bar. Sync manager would not see the phone as well. I don't know if its the software or my phone. I tried Windows and OSX; I tried different USB cables; Factory Reset did not help; Debugging is on. Its frustrating! It seems like people encounter this problem, but no real solution or answer has been found. Do you guys know something about this?
Hi!
My phone was working fine before updating it with the latest service pack from HTC. The problem I am facing at present is that despite getting an auto play prompt I can't see my phone memory and SD card when I click on the open folder icon. Also, the same problem occurs when I click on the HTC desire icon in the left sidebar. As soon as I connect my phone the charging starts and also, HTC sync opens automatically. But even HTC sync does not detect my phone. This problem occurs on my office PC as well, and that does not have Sync installed. However, once in a blue moon I do get the connection (which makes me think that the update is not responsible for this problem ).
PLEASE HELP!!
SEE THE ATTACHED SCREEN SHOT OF THE AUTOPLAY PROMPT AND THE BLANK WINDOW
hope this helps...
I had the same problem as yours when I checked in two different laptops running windows 8.1
But worked perfectly well on a windows 7 laptop.
The same experience with Sony Experia E c1504.
Kindly upvote if this helped.
bkasvenkatesh said:
I had the same problem as yours when I checked in two different laptops running windows 8.1
But worked perfectly well on a windows 7 laptop.
The same experience with Sony Experia E c1504.
Kindly upvote if this helped.
Click to expand...
Click to collapse
Thanks!!
I figured out the solution to this problem. Just turn on the USB debugging feature by tapping on the build number in the about section of settings 5 times. Turn it on before plugging in your phone. If it still doesn't work then unlock the phone before plugging in. A minor nuisance...that's all!!