Related
Active sync get on my nerves!
I've had a partnershhip set up at work which was woking fine - it's how i transferred over my contacts from my wizard. Anyway, it's just stopped working and i cant figure it out! Please Help!!!
I was using 4.1 so upgraded to 4.5 to see if it made a difference - nope.
I unticked the 'usb to pc' box to disable enahnced connectivity - nope.
I've had the same problems at home using vista's Mobile Centre thingy.
Basically it looks like it's trying to connect but doesn't manage to. I can only think there's a setting on the device that has changed somehow.
Oh, and i've disabled the firewall to see if that would make any difference. The fact that it doesn't work at home either implies it's not that problem anyway.
Advice please!!!!!!
Try .. Start Activesyn on phone manually and push the sync button manually (when USB connected to the PC).
hanmin said:
Try .. Start Activesyn on phone manually and push the sync button manually (when USB connected to the PC).
Click to expand...
Click to collapse
Hi. I had tried this. Ended up getting so frustrated that i deleted my partnerships from pc and phone so now don't even have this option on the orbit.
When i connect the usb the active syn green arrows turn and it does say connecting - but in AS 5 it comes up with the troubleshooter. In vista it doesn't do anything at all!!!
Very frustrated!
oh.. and the local area connection show connected...
OK... so reinstalled AS 4.1 and now when I connect it is stuck on 'Connecting' ... hasn't stopped 'Connecting' for about an hour now!
Now i've noticed that windows now thinks this is 'windows mobile device #8' coming in at 'Local area connection 10' ... not long ago i;m sure it was connection 4 and i certainly don't have 7 more devices!!
help!
I had a similar problem on my new Asus laptop and it turned out to be a nasty little proprietary program called net4switch that was gumming up the works. I turned it off and now all's well. It's a long shot that you have an Asus but, on the other hand, you might check to see if a network connection proggy is hindering your connection.
evaluator said:
I had a similar problem on my new Asus laptop and it turned out to be a nasty little proprietary program called net4switch that was gumming up the works. I turned it off and now all's well. It's a long shot that you have an Asus but, on the other hand, you might check to see if a network connection proggy is hindering your connection.
Click to expand...
Click to collapse
Nope, no ASUS laptop. Don't think i have any network apps installed - although i had though maybe the work network was holding me back!
But then again, it did work when i first had it - at work and at home! Now, all of a sudden it doesn't sync anywhere! Very very annoying!
I'm really hoping i can avoid a hard reset!!
When I run into this problem, I unplug the phone and then reboot the computer.
After the computer has finished rebooting 100%, then everything works fine again.
try updating active sync to Version 4.5 - that's the offical advice and it wored for me
OK.. I've upgraded my work computer to 4.5 ... no joy so back to 4.1.
Anyway, got VISTA at home so main issue is there.
Realised it's GOT TO BE the phone now though. Decided I'd try to plug in my Wizard and see if i get the same problems. I didn't, IT WORKS fine!
Orbit still doesn't.... HELP!!
ok.. reluctantly hit those hard reset keys and to my delight everything now works...
... i'm thinking MAYBE that i may have overclocked too much - only went as high as 260 once - so am going to hang back from battery status until i hear it's safe.
Thanks for all your help!
I have had this problem before, solved it mainly by following advice here, its now back again have...
- reinstalled activ sync several times
- hard reset twice
- boxes checked and unchecked all the same result
however i did use it yesterday in the car and probably, thinking back, start the engine with the with unit plugged in and charging.
i have also tried soft resets and different usb ports
not impressed
UPDATE
its now decided to work? oh well not sure what i did
Right, i've had the same problem. Fortunately i've got 2 Orbits at work to play about with, and after every possible combination going, i've found what the problem is........
Like previously posted, it is a hardware problem, however, in my case it was to do with the connection.
Quite simply all i did was insert the cable into the Orbit (not connecting). Then i would rest my hole punch on the connection next to the orbit - forcing the Orbit to lift upwards. And hey presto it works !
Hop this helps people
I have Vista Home and I installed HTC Sync using the .exe file that was inside the SD card supplied with the phone. But I have no joy getting this to work and so I cannot sync my Outlook contacts and calendar. The phone shows "cannot find HTC Sync on your PC and.. etc" When I looked into Control Panel/Device Manager I can see that there is a big yellow exclamation mark under Android USB Devices which reads "Windows cannot initialize the device driver for this hardware. (Code 37)".
Any joy from anyone to sync your contacts and calendar ? thanks Peter
of course it works, take the .exe and right click on it & choose properties...
you now see a tab "compatibility" en you can choose to run it as XP with service pack 2 ...
now it have to work properly.
Its very usefull onces you know it.
otherwise you can look for the programm "the missing sync for android"
good luck
Are you using the latest version of Sync - same as that available from HTC's website? I'm running Vista Home Premium x64 without compatibility and it's running fine.
After installing HTC Sync on the PC, you also have to switch the Desire from charge mode or USB disk mode to HTC Sync mode. Failing that, have you got a firewall/AV package which could be blocking it?
same issue
I've got exactly the same problem, did you fix yours? any tips?
HTC Desire Sync Problems
I'm new here so forgive any duplication.
I am having the same problems with the HTC Sync .exe, Vista Home Basic and the Device driver incompatability.
It has been a while since the last post to this thread and I was wondering if anyone has found a solution to the above problems. I hope so as it is driving me mad
Hi, I bought my Desire last Saturday, and it synched flawlessly with my Windows7 64bit notebook.... but that is not my pc -_-
My pc is a Vista Home Premium 32 bit, and I encountered the same exact problems that some mentioned in this thread... did any solution come out to solve it? Or Vista HP 32 owners are going to be disappointed?
Sorry for the double post, but I think I have good news
Trying again after I updated to Vista Service Pack 1, the "My HTC" device was installed perfectly, and connecting the phone to an USB port on the rear of the PC, the sync worked as a charm
I hope this will be helpful to someone, bye!
I also have a problem with HTC Sync on my laptop running vista 32 bit. I've installed it in the past but when it's installed it seems to interfere with my internet connection, basically slowing the connection down, it's as if it's stopping then starting over and over again. For example if im downloading or using youtube it will download a bit then hang for a couple of minutes or hang forever. Then when i uninstall Sync the internet is fine again.
To be honest i don't really use Sync but i'd like the option to be able to use it without messing up my internet.
Any ideas as to why this might be happening?
Hi
I have a big issue whereby when I connect my desire to my laptop as a disk drive I am unable to copy any files across.
My computer recognises the phone and opens up windows explorer (albeit very slowly) but when I try to navigate around the folders it just hangs until i get a notification telling me that windows explorer is not responding.
I have tried 3 different cards, all with the same results. In addition I have had my phone replaced and both the old phone and the replacement are the same. Have also tried 2 different cables.
Cards have no problem connecting in a card reader.
I am using windows 7 64 bit. I am also unable to connect to HTC sync.
I am convinced that this is a windows 7 issue. I am aware that others on the same OS have no issues but I can't see what else the problem could be.
Anyone else had this issue and found a fix?
This is now driving me insane so any help would be most appreciated.
-------------------------------------
Sent from my HTC Desire
have you checked you have the latest drivers installed on your computer for your phone?
also make sure your usb cable is connected to the main usb ports on your computer not any hubs or anything
First of all you have to install the "windows mobile device center"
When you connect the HTC to your computer, there pops a window up, where you can choose, between sync and fast data travel. have you tried this out?
if the window is not there go to settings-->connections-->USB to Pc and change it there. (not in the touch flo settings. there you have to go to MORE and there are this settings)
maybe this helps
Cheers, stephan1
sorry cgrec92 ... I was writing this while you posted your answer
Thanks for the response guys.
Have tried connecting via all 4 of the usb ports so this doesn't seem to be the issue. Have also uninstalled the drivers and then plugged the device back in to reinstall drivers but with no luck. Have also downloaded the adb driver from the net but with no joy.
Is mobile device centre not exclusively for windows phones?!
Keep the ideas coming!
-------------------------------------
Sent from my HTC Desire
stephan1 said:
First of all you have to install the "windows mobile device center"
When you connect the HTC to your computer, there pops a window up, where you can choose, between sync and fast data travel. have you tried this out?
if the window is not there go to settings-->connections-->USB to Pc and change it there. (not in the touch flo settings. there you have to go to MORE and there are this settings)
maybe this helps
Cheers, stephan1
sorry cgrec92 ... I was writing this while you posted your answer
Click to expand...
Click to collapse
Erhhh.... are you aware that this is the Desire forum, which is an Android device and not Windows Mobile?
To the OP: seems to me that you've tried everything connected to the phone/cables, but haven't tried connecting to a different PC. I've no problems with Windows 7 x64, but I would suggest that you plugging your device into a different PC.
Regards,
Dave
I've got exactly the same problem, it's rather annoying now.
It used to work fine up until now
I really dont know why for the last two years Microsoft hasn't done anything for this very known issue. It seems they want all of us to use Microsoft My Phone service and put all out private data online.
The problem I am having is the following:
I am plugging my phone to the usb port using the original cable and if it detects the phone it will start syncing ...but this syncing will not actually start. The progress bar does not move.
Initially and for a couple of times after it synced fine. But then I got into this situation.
Of course like most of you know if I delete the partnership and make a new one it will work. But then what is the meaning of collecting data on TP2 when they will be deleted after making a new partnership....so there is no purpose of trying to sync if I have to make new partnerships once a while.
I have been trying aaaaalllllll the solutions mentioned in dozens of forums
ie:
unchecked faster data synchronization
checked if the right services are running
followed this procedure also [TUT] Dummies guide: updating HTC USB Sync Drivers
Checked my firewall settings, also disabled the firewall during sync.
disable third party firewalls and anti viruses
I have windows 7 ultimate 32bit, WMDC latest, and WM 6.5
I wish I could be proven wrong but I am sure that there is no solution to this problem. A 400euro operating system and a 500euro phone can not exchange information.
I have exactly the same problem (TP2 but running x64 windows 7). Did you manage to find any solution? Anybody?
Sverrs said:
I have exactly the same problem (TP2 but running x64 windows 7). Did you manage to find any solution? Anybody?
Click to expand...
Click to collapse
Start > Settings > Connections > USBtoPC
Uncheck "Enable faster data synchronization."
It works just fine for me on W7 Pro x64.
If that still isn't working, consider switching to a different sync option, like BirdieSync and Thunderbird. That's what I use normally. The only caveat is that you need to set up a new partnership each time you flash, which is the same on WMDC anyway, so not really a big deal.
krentzis said:
I really dont know why for the last two years Microsoft hasn't done anything for this very known issue. It seems they want all of us to use Microsoft My Phone service and put all out private data online.
The problem I am having is the following:
I am plugging my phone to the usb port using the original cable and if it detects the phone it will start syncing ...but this syncing will not actually start. The progress bar does not move.
Initially and for a couple of times after it synced fine. But then I got into this situation.
Of course like most of you know if I delete the partnership and make a new one it will work. But then what is the meaning of collecting data on TP2 when they will be deleted after making a new partnership....so there is no purpose of trying to sync if I have to make new partnerships once a while.
I have been trying aaaaalllllll the solutions mentioned in dozens of forums
ie:
unchecked faster data synchronization
checked if the right services are running
followed this procedure also [TUT] Dummies guide: updating HTC USB Sync Drivers
Checked my firewall settings, also disabled the firewall during sync.
disable third party firewalls and anti viruses
I have windows 7 ultimate 32bit, WMDC latest, and WM 6.5
I wish I could be proven wrong but I am sure that there is no solution to this problem. A 400euro operating system and a 500euro phone can not exchange information.
Click to expand...
Click to collapse
Sorry, I don't have a solution. I'm writing to say that I sync mine all the time with Win7 Pro x64, no problems at all.
I had a problem one time, and deleting the partnerships on the phone fixed it. Note that I do not sync emails or files; I don't use outlook for emails, only contacts and scheduling.
Have you tried doing a hard reset and then syncing the phone before you install anything else on the device?
I switched to 32 bit windows 7 and everything is ok now.
the only sync I can not do is through bluetooth.
the phone is freezing
krentzis said:
I switched to 32 bit windows 7 and everything is ok now.
the only sync I can not do is through bluetooth.
the phone is freezing
Click to expand...
Click to collapse
Perhaps the device itself is failing, then. If you are only able to sync with bluetooth, then it would seem likely that you would have a faulty USB port on the phone. Have you tried doing this with the stock ROM?
Win 7 64 bit
HTC TP2
Windows Mobile Device Center (WMDC)
I was just about to ask a question about the same problem, but I see a thread is started already.
I just built a new machine, and when I first plugged the phone in, everything worked great. WMDC recognized the phone, loaded the drivers, and it sync'ed with Outlook 10. Everyone was happy.
The next day when I plugged my phone in, Windows Mobile Device Center does not even recognize that the phone is plugged in. WMDC shows not connected, I don't get the little "ding" when it connects/disconnects, and it doesn't show up as anything under "computer" when I click on the libraries folder.
The ONLY solution I have found is doing a soft reset on my phone. When I do that, it sync's. But as soon as I disconnect it and reconnect it, I get the problem as described above.
I haven't done ANYTHING to try to troubleshoot this problem other than uncheck that box on the phone that allows the phone to fast sync. Any advice appreciated.
stevedebi said:
Sorry, I don't have a solution. I'm writing to say that I sync mine all the time with Win7 Pro x64, no problems at all.
I had a problem one time, and deleting the partnerships on the phone fixed it. Note that I do not sync emails or files; I don't use outlook for emails, only contacts and scheduling.
Have you tried doing a hard reset and then syncing the phone before you install anything else on the device?
Click to expand...
Click to collapse
How do you delete the partnerships as you describe?
ualdriver said:
How do you delete the partnerships as you describe?
Click to expand...
Click to collapse
Start WMDC > Mobile Device Settings > End a Partnership
cajunflavoredbob said:
Start WMDC > Mobile Device Settings > End a Partnership
Click to expand...
Click to collapse
Thanks Cajun!
no luck
stevedebi said:
Sorry, I don't have a solution. I'm writing to say that I sync mine all the time with Win7 Pro x64, no problems at all.
I had a problem one time, and deleting the partnerships on the phone fixed it. Note that I do not sync emails or files; I don't use outlook for emails, only contacts and scheduling.
Have you tried doing a hard reset and then syncing the phone before you install anything else on the device?
Click to expand...
Click to collapse
Yes I have tried that Im using Vista. Thing is the HTC do come up with progress bar on the phone. Way to weird and frustrating.
Now everthing is connected and its only when the tri colors on phone comes everthing disconnects then the HTC emblem is there showing progress as zero.
When I'm in the WMDC and setting up a partnership should I check any of the options.
ualdriver said:
Win 7 64 bit
HTC TP2
Windows Mobile Device Center (WMDC)
I was just about to ask a question about the same problem, but I see a thread is started already.
I just built a new machine, and when I first plugged the phone in, everything worked great. WMDC recognized the phone, loaded the drivers, and it sync'ed with Outlook 10. Everyone was happy.
The next day when I plugged my phone in, Windows Mobile Device Center does not even recognize that the phone is plugged in. WMDC shows not connected, I don't get the little "ding" when it connects/disconnects, and it doesn't show up as anything under "computer" when I click on the libraries folder.
The ONLY solution I have found is doing a soft reset on my phone. When I do that, it sync's. But as soon as I disconnect it and reconnect it, I get the problem as described above.
I haven't done ANYTHING to try to troubleshoot this problem other than uncheck that box on the phone that allows the phone to fast sync. Any advice appreciated.
Click to expand...
Click to collapse
Like many others I have not been able to sync my HTC TP2 with my new Windows 7 64 bit computer.
I found a fix that worked for me. After many attempts to sync my phone and WMDC showing me it is connected, but at the same time show an error icon with no explanation, I thought I would do a manual Windows update to ensure I had all the drivers needed. After going to START> CONTROL PANEL> REVIEW YOUR COMPUTERS STATUS....I noticed I had an message that said there was an update for my Pocket PC. I downloaded it and it was an file called "drvupdate-amd64.exe".
I connected my phone by a usb cable to my laptop and selected RUN on the above file after downloading it to my desktop. It showed a status that was updating a generic driver and one other drive.......then WAMO, WMDC opened and my HTC TP2 showed it was connected and started to Sync. YEHAW!
Hi guys,
I wonder if anyone can help with this problem?
,
I'm having trouble hooking it up to my PC which is running XP.
When I chose to connect as either "Media Device MTP" or "Camera PTP" I get an error message on the taskbar of my PC:
"USB device Not Recognised. One of the USB devices attached to this computer has malfunctioned , and Windos does not recognise it. For assistance in solving this problem, click this message."
I click the message and get taken to the list of USB devices with one in bold stating "Unknown device", I click on it and try to update the drivers etc but PC is unable to instal newer drivers.
I think I've narrowed this down to an MTP (Media Transfer Protocol) driver not being installed on the PC, so have installed Windows media player 11, Kies, Samsung PC Studio 7, tried searching the net for drivers, even tried installing Galaxy S2 drivers and none of them work.
Does anyone know what else I may be able to try, or can someone tell me where I could get the correct driver as this is starting to drive me nuts...
PS. I have hooked up the Nexus to my work PC (running Vista) and was recognised withing seconds, so is not a faulty phone
Thanks in advaance for you help!!
format c:/q
install Windows 7
Windows XP is 10 years old.
oscillik said:
format c:/q
install Windows 7
Windows XP is 10 years old.
Click to expand...
Click to collapse
Was really hoping it wouldn't come to that!!!
Is there no way I can get the drivers in XP?
oscillik said:
format c:/q
install Windows 7
Windows XP is 10 years old.
Click to expand...
Click to collapse
Hah, you posted what I managed to resist writing. I thought to myself 'someone's bound to bring that up'... Right on time!
Just get WiFi file explorer PRO and sync through wifi...but I'm quite sure that you can get MTP to work on winXP.
Can't really help you with the Galaxy Nexus since mine hasn't arrived yet but for my Galaxy Tab 10.1 I didn't install any driver (honeycomb also only understands MTP). I let windows install all the drives automatically, had to restart a couple of times but in the end I had a working connection with no Samsung crap like Kies installed.
gambiting said:
Just get WiFi file explorer PRO and sync through wifi...but I'm quite sure that you can get MTP to work on winXP.
Click to expand...
Click to collapse
I've got this as the work around at the moment, but finding it a bit laborious having to transfer one file at a time.
Finding that Samsung website is quite useless - only has the User guide as downloadable PDF.
Microsoft website is even less helpful...!
sw.monkey12 said:
I've got this as the work around at the moment, but finding it a bit laborious having to transfer one file at a time.
Finding that Samsung website is quite useless - only has the User guide as downloadable PDF.
Microsoft website is even less helpful...!
Click to expand...
Click to collapse
You can transfer as many files as you like....up.
And to be honest you can also try using an FTP server, it works very well and then you can browse your phone easily.
gokpog said:
Can't really help you with the Galaxy Nexus since mine hasn't arrived yet but for my Galaxy Tab 10.1 I didn't install any driver (honeycomb also only understands MTP). I let windows install all the drives automatically, had to restart a couple of times but in the end I had a working connection with no Samsung crap like Kies installed.
Click to expand...
Click to collapse
Is that with XP?
I thought I was getting there after installing WMP 11 as I got a message stating "Galaxy" when I connected the USB cable, but it still didn't work fully.
A couple of re-boots later it resorted back to "USB Device not Recognised"
Hope the Nexus conmects for you when it arrives
gambiting said:
You can transfer as many files as you like....up.
And to be honest you can also try using an FTP server, it works very well and then you can browse your phone easily.
Click to expand...
Click to collapse
Do you mean that you can upload multiple files in one go with Wireless file transfer Pro?
with music for eg. I'm having to do one track at a time?
Will look at the FTP servers now, any recommendations?
sw.monkey12 said:
Is that with XP?
I thought I was getting there after installing WMP 11 as I got a message stating "Galaxy" when I connected the USB cable, but it still didn't work fully.
A couple of re-boots later it resorted back to "USB Device not Recognised"
Hope the Nexus conmects for you when it arrives
Click to expand...
Click to collapse
Sorry no, it was something worse, Vista.
If you got xp to recognize it as "Galaxy" you should be on the right track. I remember that being the first device in Vista too. The auto update feature installed various Samsung updates, always after the device couldn't be started and almost all of them required a restart. But about five of these updates (and restarts...) later it connected correctly. No Samsung software necessary.
Don't know if that was dumb luck but I'm not complaining.
I have missing MTP driver on my WIndows XP laptop for work (I use Win 7 at home) is there any solution to this yet?
Try this.
It will install the Media Transfer Protocol Porting Kit (MTP drivers) on Windows xp and should allow the device to be recognised.
I uploaded the file (which I downloaded directly from Microsoft) so you dont have to validate first. Download it *HERE* and install.
Let me know if it works for Windows xp and I will add it to my fixes section im writing.
Mark.
Thanks, Mark,
I did find and download that file earlier but it didnt work. However, as my work laptop is subject to Group Policy, it may still work for others. I do have local admin rights on my machine so I wouldnt have thought it would be a problem but we always get quirks with our corporate builds.
I have found other references on the net to a file from Creative called "fixup.zip" which apparently includes the MTP drivers (tweaked to also allow recognition of creative devices) but I cant find anywhere to download it from.
after a little searching with Google i found the answer
so my laptop runs XP (because i shoot tethered to my Canon Camera and i know it works) and i use the laptop to sync my phones (also collects my e-mail etc) and i stumbled on this thread when i was searching for a solution as to why MTP failed to install with my new Nexus..
the solution is
to install Windows Media Player 10! once i did that, BAM! i can see my Nexus in the explorer window with the rest of my drives
oscillik said:
format c:/q
install Windows 7
Windows XP is 10 years old.
Click to expand...
Click to collapse
HAHAHAHHAHA made my day
Here you go. My work laptop is still xp(32bit) and i just installed this and works
http://www.samsung.com/us/support/downloads/verizon-wireless/SCH-I515MSAVZW
Verizon_Wireless_I515_Galaxy_Nexus_USB_Driver_v1.4.6.0.exe
New "known issue" - samsung!
I had issues trying to get the device working on 3 computers yesterday (Win 7, Vista, XP) , with only interment luck.
I got to Samsung Level 2 support, at 2pm EST, I was his first G-Nex call. We tried the Samsung driver, updating WMP to v11 on XP. Best I got was it to open sometimes (best after a GNex Reboot or after almost shutting it down: ie. holding power button in ant hitting back arrow). It opens best on my Vista PC (one I hardly use...); Sometimes I open it and get no further than the device level (GALAXY NEXUS); if Internal Storage eventually shows up, you may be able to get in; then you MAY be able to transfer files to the folders.
I got a call back from SAMSUNG Level 2 today: "THERE IS A KNOW ISSUE IN THE MTP LAYER OF THE PHONE; THERE ARE ISOLATED CASES OF PROBLEMS LIKE YOURS; SAMSUNG & GOOGLE ARE WORKING TO RESOLVE AND ISSUE A MAINTENANCE RELEASE". (As close as I can quote this.) No, there was no estimate of WHEN this would be released, but I'm hoping soon, as it is a pain and major issue for us "isolated" cases - why me?
I found that MTP does not work correctly on winxp without Windows Media Player 11. It appears to work kinda with WMP10, but not the way you would expect.
Fix
I was pulling my hair out trying to get my new verizon galaxy nexus connected to my pc running windows xp to transfer files. Finally I figured out what the problem was for me.
MTP is tied to windows media player somehow and you need to have the new version of windows media player installed for it to work. Until I did this I was getting an error when a plugged in my phone about the required files not found in the INF file or something.
1. download new version of windows media player.
2. You need to download the samsung USB drivers from samsungs website...I would post the link but I am not allowed.
make sure you click the tab for software...it defaults to manuals and doesn;t look much like a tab at all. After that mine worked beautifully although the MTP transfers seem extremely slow compared to the USB mass storage connection my droid 2 had.
Hope this helps someone else out there!