Related
Ok, girlfriend bought a sx66 for her daughter from ebay. Included nothing but phone and battery. She also bought a USB sync/charge cable. Problem is it wont turn on, battery seems totally dead, and it doesn't charge from the USB cable. Also when it is plugged into the PC, I get a USB device error telling me the device wasn't recognized, remove and retry connection or replace the device..
Is it hopeless? Should we try a straight A/C battery charger for the phone?
Can someone tell me the location of the positive and negative terminals on the battery? I would like to try getting some juice into it but they are not labeled on the battery..
Thanks
Zombie069 said:
Ok, girlfriend bought a sx66 for her daughter from ebay. Included nothing but phone and battery. She also bought a USB sync/charge cable. Problem is it wont turn on, battery seems totally dead, and it doesn't charge from the USB cable. Also when it is plugged into the PC, I get a USB device error telling me the device wasn't recognized, remove and retry connection or replace the device..
Is it hopeless? Should we try a straight A/C battery charger for the phone?
Can someone tell me the location of the positive and negative terminals on the battery? I would like to try getting some juice into it but they are not labeled on the battery..
Thanks
Click to expand...
Click to collapse
When I had the USB device error, it turned out to be a bad sync cable.
Does the phone do anything when you plug it in? Assuming that one is looking at the front of the phone, the upper right hand LED should either turn yellow/orange when the phone is charging, green when the battery has a full charge, or red if there is a problem with charging (bad battery, messed up charging circuit, etc). If there is no response, it might be a bad cable, which would cause the USB problem you mentioned above.
If the battery is dead enough, it might take a few minutes before it will power on when it's plugged into some kind of power (usb or standalone charging cable). I had this happen with mine when I got it.
the phone does nothing when plugged in.. no lights at all.
She's gonna try ordering an AC charger and go from there. I do know the data cable was an ebay item so that could be crap.. We're just trying to get anything we can out of the phone so we know if it's usable or junk.
Thanks
I'll post back when we find something out..
Brad
I drop my Touch Pro 2 in the snow today I pick it right back up immediately try charging the phone it would not charge the led light don't even comes on the usb port malfunction everytime I connect it to the computer so what is the problem the battery or the usb port cuz it can be that bad of water damage it's snow plus I pick it up not like it sat there.
soocerclaude said:
I drop my Touch Pro 2 in the snow today I pick it right back up immediately try charging the phone it would not charge the led light don't even comes on the usb port malfunction everytime I connect it to the computer so what is the problem the battery or the usb port cuz it can be that bad of water damage it's snow plus I pick it up not like it sat there.
Click to expand...
Click to collapse
How much moisture do you think it takes to short out an electrical circuit?
For water to have gotten in the case far enough to damage the battery, it would have ruined more than that.
Did the phone stay on after you dropped it? Then no, it's not your battery.
Have you tried just letting the phone sit, off, and dry out, before trying it again?
sirphunkee said:
How much moisture do you think it takes to short out an electrical circuit?
For water to have gotten in the case far enough to damage the battery, it would have ruined more than that.
Did the phone stay on after you dropped it? Then no, it's not your battery.
Have you tried just letting the phone sit, off, and dry out, before trying it again?
Click to expand...
Click to collapse
Hi thanks 4 ur reply yes the phone stayed on after it was working fine till I put the charging in it. It would not charge the battery.
Just let it sit out over night...take the back cover off and battery out and just let it sit around...or if you have a blow dryer you can try that but dont put it to close
Sparkz914 said:
...or if you have a blow dryer you can try that but dont put it to close
Click to expand...
Click to collapse
Good advice, but I'll just amend it to say ... ONLY when the battery is OUT. In fact, be sure to give it a few minutes after trying that before booting it back up. And, only point it at the back cover, it could easily have negative effects on the screen.
Hi appreciate the help everyone yeah I left battery out last night it still won't charge this morning, I am using the usb to adapter that came with the phone 2 charge it. This happen once with my HTC 8125 & I had to get a original charger to bring the phone back to life no charger will charge it but the original after u can use anyone, I will update u later and c how that worked out.
Hi guys on found this online on ppctechs.com it says "In some cases, your HTC Touch Pro 2 will not charge from an AC/DC adapter or other charging accessory when the battery life is below 30 percent."
Are you trying to charge from a USB port or an AC adapter?
Maybe the USB port is bad.
Do you have another charger to try?
worwig said:
Are you trying to charge from a USB port or an AC adapter?
Maybe the USB port is bad.
Do you have another charger to try?
Click to expand...
Click to collapse
Hi I try usb to adapter that came with the phone 3 different wall chargers and still not charging, last 2 try is a car charger don't have one and there is 1 ft of snow outside
Hi I ordered a new battery & a battery wall charger off ebay when I get it I will update u on how things when.
Hi I got the wall charger battery is fine I think I have a faulty usb port cuz the phone still won't charge or connect via usb can it be u need software to charge
have the same issue (didnt drop it in snow though) it won't charge via usb or car charger.
So you got a new battery and still won't charge via USB?
Mine connects to my pc fine, just doesn't charge. Ordered a new mugen power 1800mah battery, waiting for it to get here to see if its a battery problem.
yeah still don't charge plus it is in a bootloader loop think it is a hardware problem with the usb port
I know that, for example, the iPhone has about 4 moisture sensors, one inside the USB connector port, one in the headphone jack, and 2 inside the phone, the last 2 will trigger things like reboots or even blocking the charge. Put the phone in silica gel or, more convenient, a bag with dry rice (that's how I've saved my old lg vu) for couple of days...
soocerclaude said:
yeah still don't charge plus it is in a bootloader loop think it is a hardware problem with the usb port
Click to expand...
Click to collapse
Have you tried plugging it into the mains (wall) charger and let it sit for a while?
That fixed my bootloader loop, turns out the battery was too weak to power the device on that it went to bootloader. I Just plugged it into the wall charger and ignored it, came back and it was working fine and charging.
But it won't charge via usb or car charger
I had the same loop problem but mine never recovered. Never dropped it in anything wet either. I let it die once and could never get it to turn all the way back on because it would just try to boot and then shut off again over and over. Had to send it back for a new phone. If its new enough and there is no water damage marks then I would send it back for a new one.
Hi everyone phone is fix now it was a bad usb port that was causing the bootloader loop so protected your usb port.
I have a problem with my USB port too. Nope, no snow. Just realized one day why my internet kept getting disconnected. It's because the USB connection was the problem. Jiggling it around gets the orange (or green when battery is full) light to come on and computer will recognize it... or it starts charging from wall charger. I think the phone's USB connection is bad. Is this a common problem with this phone?
OGIGA said:
I have a problem with my USB port too. Nope, no snow. Just realized one day why my internet kept getting disconnected. It's because the USB connection was the problem. Jiggling it around gets the orange (or green when battery is full) light to come on and computer will recognize it... or it starts charging from wall charger. I think the phone's USB connection is bad. Is this a common problem with this phone?
Click to expand...
Click to collapse
It seems to be yes, I've seen quite a number of people who've had this type of problem on the Rhodium end up finding out it was a bad USB port on the phone...I think HTC just might have used ones that weren't nearly sturdy enough.
USB Port of Kaiser TYTN II very sensitive to moisture
I have the same issue described here, with 2 different HTC Kaisers : (
When the phone is off and plugged into the wall, it charges. When the phone is on, and I plug it into the wall or computer, the phone doesn't know it's plugged in.
I ordered a brand new usb charging flex jack and replaced the old one, still the same problem. What gives?
EDIT: I am stock. Not rooted.
Does this happen on the original cable also?
Have you tried wiping?
Is Fast Charge on?
Fk. It doesn't even charge from the wall! When the phone is off, it has the animation that says it's charging when i plug it in the wall. I left it plugged into the wall overnight. This morning I took a look at the phone, and it didn't charge!
Oh noez, what should i do?
Also, I don't have the original cable. I'm using an HTC one.
EDIT: Dafuq?! I found an LG charger. Apparently the phone knows that it's charging when I charge with that. The thing is, that charger is just a charger; it's not a usb cable+ an adaptor. So I can't use it for adb and such.
What is Fast Charge?
convolution said:
Fk. It doesn't even charge from the wall! When the phone is off, it has the animation that says it's charging when i plug it in the wall. I left it plugged into the wall overnight. This morning I took a look at the phone, and it didn't charge!
Oh noez, what should i do?
Also, I don't have the original cable. I'm using an HTC one.
EDIT: Dafuq?! I found an LG charger. Apparently the phone knows that it's charging when I charge with that. The thing is, that charger is just a charger; it's not a usb cable+ an adaptor. So I can't use it for adb and such.
What is Fast Charge?
Click to expand...
Click to collapse
You should mention what ROM you're on (and version) so that no one else makes the same mistake I did in assuming you had a custom ROM and that Fast Charge is on. It's a feature that makes sure that whatever charges it is recognised as AC 1amp charger as some chargers aren't designed well enough (I believe it involves a single solder point) to report themselves as capable of 1A. If it doesn't report as AC to Android, it will charge at 500mA instead (it assumes USB power). It sometimes causes problems with connecting to PC via USB.
Get another USB cable, this time none of that fancy **** go straight to OE Samsung or something.
=O I thot all usb cables are made equal! So I can't use an HTC usb cable? The dude didn't sell me the phone with a cable T.T
Also, I'm stock. I am not even rooted.
My nexus just started acting stupid when I plug it in also.
Mine sat in a drawer for a few weeks and when I plugged it in to charge, it wouldn't.
What I did was this.
plug device into charger
remove battery for a few seconds
replace battery
press power button
phone powered up and began charging.
Even now, it still sometimes doesn't recognize the charger and I have to unplug and plug it in until it does.
I use a rocketfish cable.
convolution said:
=O I thot all usb cables are made equal! So I can't use an HTC usb cable? The dude didn't sell me the phone with a cable T.T
Also, I'm stock. I am not even rooted.
Click to expand...
Click to collapse
Some devices are picky, you'd think that all USB cables are made equal (I did too) but some just don't work well with certain devices. I've had printers th... wait printers always have **** problems... I've had uh... usb extensions not work well with some Wifi dongles and such. My old milestone didn't like the Samsung cable either (yet the Moto cable works perfectly on gnex)
=O. Then it has to be the usb cable! No way it's not!
I ordered one on ebay =D
Rooted Gnex here I come!
dmappdev said:
My nexus just started acting stupid when I plug it in also.
Mine sat in a drawer for a few weeks and when I plugged it in to charge, it wouldn't.
What I did was this.
plug device into charger
remove battery for a few seconds
replace battery
press power button
phone powered up and began charging.
Even now, it still sometimes doesn't recognize the charger and I have to unplug and plug it in until it does.
I use a rocketfish cable.
Click to expand...
Click to collapse
Thank you dmappdev,
I followed your procedure (feel like talking about surgery here, which isn't too far from topic); I'm convinced that it helped in some way, directly or indirectly... as at first, my Galaxy S Advance still wouldn't recognize/charge my phone with:
1. its own charger,
2. my old Galaxy Ace's charger,
3. a universal wall usb plug used with the S Advanced own USB-to-USBmini cable.
My last idea was to use, quote: an old Nokia USB cable connected to my PC... and that worked.
I was much too happy my phone had remembered how to charge to stay mad... But I still tried those three means for charging again, and only the phone's original charger worked now. So the phone's charging ability has been "awakened" in some way, but only for the original charger ...technology is improving, but not the ethics on making life easier for the consumer.
All this was yesterday. This morning (there's more, yes), I saw my phone indicating a 100% charge although it had been disconnected from charge for several hours - something that had already happened once yesterday, before the unable-to-charge situation; a simple reboot took care of the problem, the battery status now showing a more realistic 53%.
Any comments to any of the above? If not, thanks again for your tip anyway !!!
Hi everyone,
Something really strange happened to me last week (or at least I started noticing it last week)
First, when my HTC10 was turned on, it didn't recognize the charger at all, I tried different chargers and cables and the result was the same. If I turned off the phone it worked perfectly. I wiped the cache and tried again with the same result. I booted in safe mode and got the same result.
I hard reset my phone and loaded all my apps again and now the USB C just works when I plug it in a certain way when turned on(one of the two possible ways, impossible for me to know which of them). When turned off it works perfectly.
Does anyone has experienced this? I think maybe it's related with one app, since when turned off it works with no problem.
UPDATE:
I just hard reset my phone again and loaded NO apps but still the same behavior: when turned off USB C can charge the phone no matter which way I plug it, but when turned on it doesn't.
jcipactli said:
Hi everyone,
Something really strange happened to me last week (or at least I started noticing it last week)
First, when my HTC10 was turned on, it didn't recognize the charger at all, I tried different chargers and cables and the result was the same. If I turned off the phone it worked perfectly. I wiped the cache and tried again with the same result. I booted in safe mode and got the same result.
I hard reset my phone and loaded all my apps again and now the USB C just works when I plug it in a certain way when turned on(one of the two possible ways, impossible for me to know which of them). When turned off it works perfectly.
Does anyone has experienced this? I think maybe it's related with one app, since when turned off it works with no problem.
UPDATE:
I just hard reset my phone again and loaded NO apps but still the same behavior: when turned off USB C can charge the phone no matter which way I plug it, but when turned on it doesn't.
Click to expand...
Click to collapse
Have you tried a different cable?
lampel said:
Have you tried a different cable?
Click to expand...
Click to collapse
I've tried with different cables and different chargers. It seems to be an intermitent problem
jcipactli said:
I've tried with different cables and different chargers. It seems to be an intermitent problem
Click to expand...
Click to collapse
Power phone up with it plugged in. Does it charge then? I get that problem often. I've narrowed my problem down to when I start my car with phone connected on charge (using car charger). Won't charge after that till I restart phone. I'm assuming it gets over or under voltage and safety circuit kicks in until restart. In your case it might be a charger or cable problem (or combination of both).
purple patch said:
Power phone up with it plugged in. Does it charge then? I get that problem often. I've narrowed my problem down to when I start my car with phone connected on charge (using car charger). Won't charge after that till I restart phone. I'm assuming it gets over or under voltage and safety circuit kicks in until restart. In your case it might be a charger or cable problem (or combination of both).
Click to expand...
Click to collapse
I think the problem was the cable I was using, after a while it started doing some crazy stuff like saying that I was not using a powerful enough charger. After I changed it everything is working like a charm
I'm experiencing similar problems, but this happened to me after my phone totally discharged, i repost my experience:
Hi guys! i'm occuring in a big problem, i was wondering if anyone of you had this experience with this or others phones, two days ago my htc 10 was totally without battery and died, so i put it on charge, but nothing happens, no led on, if i try to power on, no signs of life, unable to make it boot, even after hours of charge, i noticed that the phone anche the charger were cold, instead of hot like it should.... but after hours, even without led indicator on, i trying to recover it, with surprise, it was hot, i tryed to power on, no signs, i tryed combination of power button and volume buttons and it booted into dowload mode, and after a millisecond it re-died, and booted normally with 65% battery. BTW from that point the phone is unable to charge if i plug the cable into it, nothing happens, but if i put the cable, when is off, it charges even after boot, i tryed to recalibrate battery but nothing happens....
today, one day later, it seems the things are getting better, i'am able to charge it without having to put the phone off, but i always got the message that the charge is slow.
Clean the connector on the phone, make sure it's nice and shiny.
Give the cables a buff up, reboot your phone.
Allow it to boot, connect the official HTC charger in the wall.
Connect the official htc USB c cable into the charger and unlock your phone.
Connect the cable to your phone.
If that doesn't work, try a different wall socket.
Are you on stock? Have you altered any voltages? Any quick charge mods?
Q1qsxez
Sq
dladz said:
Clean the connector on the phone, make sure it's nice and shiny.
Give the cables a buff up, reboot your phone.
Allow it to boot, connect the official HTC charger in the wall.
Connect the official htc USB c cable into the charger and unlock your phone.
Connect the cable to your phone.
If that doesn't work, try a different wall socket.
Are you on stock? Have you altered any voltages? Any quick charge mods?
Click to expand...
Click to collapse
Hi, i'm on viper 3.1.0. srock voltages, i'm using stock htc cables and charger, tryed all wall socket in the house and i have cleaned all the connectors
htctouchelfin said:
Hi, i'm on viper 3.1.0. srock voltages, i'm using stock htc cables and charger, tryed all wall socket in the house and i have cleaned all the connectors
Click to expand...
Click to collapse
If you can reverse the modifications you've done to it I'd be tempted to say take it back to htc and get it sorted. Shouldn't be like that. Personally that's what I'd do.
Well, I got official nougat update on my OP3 and everything is working fine. But I am not sure if dash charging is working anymore:
1, no blue LED, everytime I connect phone with dash cable and charger, I see only red LED
2, in battery settings there is just ordinary "charging from outlet", not a single mention about dash.
Anybody here with same problem?
Mine updated last night and I still get the blue light and the "dash charging" text on the lock screen
viktorino said:
Well, I got official nougat update on my OP3 and everything is working fine. But I am not sure if dash charging is working anymore:
1, no blue LED, everytime I connect phone with dash cable and charger, I see only red LED
2, in battery settings there is just ordinary "charging from outlet", not a single mention about dash.
Anybody here with same problem?
Click to expand...
Click to collapse
Reboot the device, it happened to me. Reboot fixed this. If that doesn't fix it then go into recovery and wipe user data. ALL YOU DATA INCLUDING INTERNAL STORAGE WILL BE WIPED SO PLEASE BACK UP FIRST!
I'm not responsible if something bad happens
SHOTTZZ99 said:
Reboot the device, it happened to me. Reboot fixed this. If that doesn't fix it then go into recovery and wipe user data. ALL YOU DATA INCLUDING INTERNAL STORAGE WILL BE WIPED SO PLEASE BACK UP FIRST!
I'm not responsible if something bad happens
Click to expand...
Click to collapse
WIping userdata wont help lol. Dash has nothing to do with the data partition. Try a reboot ;D
I already wiped all data right after update. Tried reboot few times with no luck.
//EDIT WUT, I tried charge with ordinary charger and THEN dash > Now it works! So I really don't know how I fixed it, but if you have same problem, you can try this. Or maybe these restarts fixed it.
viktorino said:
I already wiped all data right after update. Tried reboot few times with no luck.
//EDIT WUT, I tried charge with ordinary charger and THEN dash > Now it works! So I really don't know how I fixed it, but if you have same problem, you can try this. Or maybe these restarts fixed it.
Click to expand...
Click to collapse
may be re-flash will help
viktorino said:
I already wiped all data right after update. Tried reboot few times with no luck.
//EDIT WUT, I tried charge with ordinary charger and THEN dash > Now it works! So I really don't know how I fixed it, but if you have same problem, you can try this. Or maybe these restarts fixed it.
Click to expand...
Click to collapse
Did you charge from null while using ordinary charger? I am facing same issue since updating to Nougat and trying ordinary charger didn't help. I have tried rebooting about 15-20 times but no luck :crying:
marmeak7 said:
Did you charge from null while using ordinary charger? I am facing same issue since updating to Nougat and trying ordinary charger didn't help. I have tried rebooting about 15-20 times but no luck :crying:
Click to expand...
Click to collapse
Try pluging whole connector into dash charger, it can happen.
Have same problem since yesterday, even rebooted, still slow charge. I will try the idea with switching to ordinary charger and back next time.
My dash charging is not working. stopped suddenly recognising dash charger.
oxygen os 4.1.0. (non rooted)
dash charger and cable working fine. checked with other op3 it charges as dash. so that is not the issue. I have two separate dash chargers and cables. tried all iteration. my phone does not recognise that dash charger is used.
charging spped is great but the dash charging logo does not appear.
for all out there factory reset does not solve this problem. did it twice. cleaned cache etc.
SAD. Great hardware supported by very poor software. wake up OP
Hey all
If your dash charging is not detecting (even with a proper dash charger and cable) please check if it gets detected when connected to PC. Mine did not detect.
There is a problem with the motherboard and it needs replacement. A quick trip to the service centre should solve the problem.
However with change in motherboard there is change in IMEI number.
Your not alone... Mine is messed also
viktorino said:
Well, I got official nougat update on my OP3 and everything is working fine. But I am not sure if dash charging is working anymore:
1, no blue LED, everytime I connect phone with dash cable and charger, I see only red LED
2, in battery settings there is just ordinary "charging from outlet", not a single mention about dash.
Anybody here with same problem?
Click to expand...
Click to collapse
Just try after reboot. It works fine.
Charger connection sequence probably matters
I am using LineageOS v. 14.1 (Nougat 7.1 based), nightly build dated 27-Apr-2017.
Also I am using microG instead of GApps (no GApps installed).
Phone is rooted with SuperSU.
DASH charge worked well. But once upon a time the phone stopped to charge with factory DASH charger and factory DASH cable at all. But it was still being charged with third party chargers via factory DASH cable. When I connected DASH charger to wall socket, charging icon on the phone appeared for a second and then disappeared. No charging were noticed, battery percentage continued to go down.
Reboots did not help.
But what helped is unplugging DASH charger brick from the wall socket and plugging it back in socket many times. Maybe 5 or even 10 times. After one plugging charger in the wall socket the charge icon appeared and stayed in place. The charging circle started spinning, charging percentage went quickly up. It surely fast DASH charge since LineageOS does not tell DASH 4A charge from regular 1.5A charge but phone gets 100% charged in about 1 hour.
Possible cause of this issue may be using non-factory low current 0.7A charger and factory cable for a couple of times. I used to charge my phone intentionally slowly over night to get it charged in the morning and not staying charged all night while I am sleeping. Also such slow charging helped in the past my old phone batteries to perform better.
Hope this simple unplug-plug advise helps somebody.
UPD 08-May-2017:
After 2 days the problem reappeared. Done 4 brick plug-unplug attempts with no luck. After one attempt (5th overall attempt) plugging USB-A connector into wall socket plugged brick, the charging begun. So maybe phone wants us to connect Type-C connector to phone, DASH brick to wall socket and lastly plug USB Type-A cable connector to brick. Consider to check this later.
UPD 09-May-2017
Plugged factory DASH Type-C cable to phone, plugged factory DASH charging brick to wall socket and lastly plugged USB Type-A cable connector into the charging brick. Charging begun immediately. Phone claims it will be charged in 50 minutes from 5% to 100% which is possible only on DASH mode. Voila!
Conclusion:
Before cleaning cache and reinstalling software consider just plugging original factory charger in right sequence: USB Type-A connector of cable to be plugged in charging brick last. Plug Type-C connector into phone and charging brick into wall socket before.