USB C just charging on one end when turned on - HTC 10 Questions & Answers

Hi everyone,
Something really strange happened to me last week (or at least I started noticing it last week)
First, when my HTC10 was turned on, it didn't recognize the charger at all, I tried different chargers and cables and the result was the same. If I turned off the phone it worked perfectly. I wiped the cache and tried again with the same result. I booted in safe mode and got the same result.
I hard reset my phone and loaded all my apps again and now the USB C just works when I plug it in a certain way when turned on(one of the two possible ways, impossible for me to know which of them). When turned off it works perfectly.
Does anyone has experienced this? I think maybe it's related with one app, since when turned off it works with no problem.
UPDATE:
I just hard reset my phone again and loaded NO apps but still the same behavior: when turned off USB C can charge the phone no matter which way I plug it, but when turned on it doesn't.

jcipactli said:
Hi everyone,
Something really strange happened to me last week (or at least I started noticing it last week)
First, when my HTC10 was turned on, it didn't recognize the charger at all, I tried different chargers and cables and the result was the same. If I turned off the phone it worked perfectly. I wiped the cache and tried again with the same result. I booted in safe mode and got the same result.
I hard reset my phone and loaded all my apps again and now the USB C just works when I plug it in a certain way when turned on(one of the two possible ways, impossible for me to know which of them). When turned off it works perfectly.
Does anyone has experienced this? I think maybe it's related with one app, since when turned off it works with no problem.
UPDATE:
I just hard reset my phone again and loaded NO apps but still the same behavior: when turned off USB C can charge the phone no matter which way I plug it, but when turned on it doesn't.
Click to expand...
Click to collapse
Have you tried a different cable?

lampel said:
Have you tried a different cable?
Click to expand...
Click to collapse
I've tried with different cables and different chargers. It seems to be an intermitent problem

jcipactli said:
I've tried with different cables and different chargers. It seems to be an intermitent problem
Click to expand...
Click to collapse
Power phone up with it plugged in. Does it charge then? I get that problem often. I've narrowed my problem down to when I start my car with phone connected on charge (using car charger). Won't charge after that till I restart phone. I'm assuming it gets over or under voltage and safety circuit kicks in until restart. In your case it might be a charger or cable problem (or combination of both).

purple patch said:
Power phone up with it plugged in. Does it charge then? I get that problem often. I've narrowed my problem down to when I start my car with phone connected on charge (using car charger). Won't charge after that till I restart phone. I'm assuming it gets over or under voltage and safety circuit kicks in until restart. In your case it might be a charger or cable problem (or combination of both).
Click to expand...
Click to collapse
I think the problem was the cable I was using, after a while it started doing some crazy stuff like saying that I was not using a powerful enough charger. After I changed it everything is working like a charm

I'm experiencing similar problems, but this happened to me after my phone totally discharged, i repost my experience:
Hi guys! i'm occuring in a big problem, i was wondering if anyone of you had this experience with this or others phones, two days ago my htc 10 was totally without battery and died, so i put it on charge, but nothing happens, no led on, if i try to power on, no signs of life, unable to make it boot, even after hours of charge, i noticed that the phone anche the charger were cold, instead of hot like it should.... but after hours, even without led indicator on, i trying to recover it, with surprise, it was hot, i tryed to power on, no signs, i tryed combination of power button and volume buttons and it booted into dowload mode, and after a millisecond it re-died, and booted normally with 65% battery. BTW from that point the phone is unable to charge if i plug the cable into it, nothing happens, but if i put the cable, when is off, it charges even after boot, i tryed to recalibrate battery but nothing happens....
today, one day later, it seems the things are getting better, i'am able to charge it without having to put the phone off, but i always got the message that the charge is slow.

Clean the connector on the phone, make sure it's nice and shiny.
Give the cables a buff up, reboot your phone.
Allow it to boot, connect the official HTC charger in the wall.
Connect the official htc USB c cable into the charger and unlock your phone.
Connect the cable to your phone.
If that doesn't work, try a different wall socket.
Are you on stock? Have you altered any voltages? Any quick charge mods?

Q1qsxez
Sq

dladz said:
Clean the connector on the phone, make sure it's nice and shiny.
Give the cables a buff up, reboot your phone.
Allow it to boot, connect the official HTC charger in the wall.
Connect the official htc USB c cable into the charger and unlock your phone.
Connect the cable to your phone.
If that doesn't work, try a different wall socket.
Are you on stock? Have you altered any voltages? Any quick charge mods?
Click to expand...
Click to collapse
Hi, i'm on viper 3.1.0. srock voltages, i'm using stock htc cables and charger, tryed all wall socket in the house and i have cleaned all the connectors

htctouchelfin said:
Hi, i'm on viper 3.1.0. srock voltages, i'm using stock htc cables and charger, tryed all wall socket in the house and i have cleaned all the connectors
Click to expand...
Click to collapse
If you can reverse the modifications you've done to it I'd be tempted to say take it back to htc and get it sorted. Shouldn't be like that. Personally that's what I'd do.

Related

Problem with charging

Hi guys, I have a Tilt2 with the EnergyROM...
My phone recently started acting up, and wont charge the battery when plugged in (oem HTC charger)
The orange light turns on, and phone says charging but battery level doesnt change, in fact it drains as usual. Yet sometimes if I leave the phone plugged in it will start charging?
I also get the current charge isnt enough switch to AC charger or close applications error sometimes when plugged with the AC charger...
I'm leaning towards a bad battery but wanted to see if anyone had this problem before?
Thanks in advance!
That sounds like a charger problem. try a different one.
thanks for the response...i tried a charger that had the usb plug to it, i tried a charger with a usb end on it, and two car chargers and i get the same effect...i did hard resets and even installed a new ROM to see if it would help. but no luck
BRuTaLG said:
thanks for the response...i tried a charger that had the usb plug to it, i tried a charger with a usb end on it, and two car chargers and i get the same effect...i did hard resets and even installed a new ROM to see if it would help. but no luck
Click to expand...
Click to collapse
It's the the charging points , look at the middle bar is it staight across try bending it just a little , a smidge left or right , I had this issue before and also on my original tilt and it fixed it.

Phone doesn't know it's plugged in.

When the phone is off and plugged into the wall, it charges. When the phone is on, and I plug it into the wall or computer, the phone doesn't know it's plugged in.
I ordered a brand new usb charging flex jack and replaced the old one, still the same problem. What gives?
EDIT: I am stock. Not rooted.
Does this happen on the original cable also?
Have you tried wiping?
Is Fast Charge on?
Fk. It doesn't even charge from the wall! When the phone is off, it has the animation that says it's charging when i plug it in the wall. I left it plugged into the wall overnight. This morning I took a look at the phone, and it didn't charge!
Oh noez, what should i do?
Also, I don't have the original cable. I'm using an HTC one.
EDIT: Dafuq?! I found an LG charger. Apparently the phone knows that it's charging when I charge with that. The thing is, that charger is just a charger; it's not a usb cable+ an adaptor. So I can't use it for adb and such.
What is Fast Charge?
convolution said:
Fk. It doesn't even charge from the wall! When the phone is off, it has the animation that says it's charging when i plug it in the wall. I left it plugged into the wall overnight. This morning I took a look at the phone, and it didn't charge!
Oh noez, what should i do?
Also, I don't have the original cable. I'm using an HTC one.
EDIT: Dafuq?! I found an LG charger. Apparently the phone knows that it's charging when I charge with that. The thing is, that charger is just a charger; it's not a usb cable+ an adaptor. So I can't use it for adb and such.
What is Fast Charge?
Click to expand...
Click to collapse
You should mention what ROM you're on (and version) so that no one else makes the same mistake I did in assuming you had a custom ROM and that Fast Charge is on. It's a feature that makes sure that whatever charges it is recognised as AC 1amp charger as some chargers aren't designed well enough (I believe it involves a single solder point) to report themselves as capable of 1A. If it doesn't report as AC to Android, it will charge at 500mA instead (it assumes USB power). It sometimes causes problems with connecting to PC via USB.
Get another USB cable, this time none of that fancy **** go straight to OE Samsung or something.
=O I thot all usb cables are made equal! So I can't use an HTC usb cable? The dude didn't sell me the phone with a cable T.T
Also, I'm stock. I am not even rooted.
My nexus just started acting stupid when I plug it in also.
Mine sat in a drawer for a few weeks and when I plugged it in to charge, it wouldn't.
What I did was this.
plug device into charger
remove battery for a few seconds
replace battery
press power button
phone powered up and began charging.
Even now, it still sometimes doesn't recognize the charger and I have to unplug and plug it in until it does.
I use a rocketfish cable.
convolution said:
=O I thot all usb cables are made equal! So I can't use an HTC usb cable? The dude didn't sell me the phone with a cable T.T
Also, I'm stock. I am not even rooted.
Click to expand...
Click to collapse
Some devices are picky, you'd think that all USB cables are made equal (I did too) but some just don't work well with certain devices. I've had printers th... wait printers always have **** problems... I've had uh... usb extensions not work well with some Wifi dongles and such. My old milestone didn't like the Samsung cable either (yet the Moto cable works perfectly on gnex)
=O. Then it has to be the usb cable! No way it's not!
I ordered one on ebay =D
Rooted Gnex here I come!
dmappdev said:
My nexus just started acting stupid when I plug it in also.
Mine sat in a drawer for a few weeks and when I plugged it in to charge, it wouldn't.
What I did was this.
plug device into charger
remove battery for a few seconds
replace battery
press power button
phone powered up and began charging.
Even now, it still sometimes doesn't recognize the charger and I have to unplug and plug it in until it does.
I use a rocketfish cable.
Click to expand...
Click to collapse
Thank you dmappdev,
I followed your procedure (feel like talking about surgery here, which isn't too far from topic); I'm convinced that it helped in some way, directly or indirectly... as at first, my Galaxy S Advance still wouldn't recognize/charge my phone with:
1. its own charger,
2. my old Galaxy Ace's charger,
3. a universal wall usb plug used with the S Advanced own USB-to-USBmini cable.
My last idea was to use, quote: an old Nokia USB cable connected to my PC... and that worked.
I was much too happy my phone had remembered how to charge to stay mad... But I still tried those three means for charging again, and only the phone's original charger worked now. So the phone's charging ability has been "awakened" in some way, but only for the original charger ...technology is improving, but not the ethics on making life easier for the consumer.
All this was yesterday. This morning (there's more, yes), I saw my phone indicating a 100% charge although it had been disconnected from charge for several hours - something that had already happened once yesterday, before the unable-to-charge situation; a simple reboot took care of the problem, the battery status now showing a more realistic 53%.
Any comments to any of the above? If not, thanks again for your tip anyway !!!

Taking longer than usual to charge the phone?

Something seems to be wrong with my charging port, lately its been charging at a slower rate and at times when I use my phone while charging, the percentage actually drops. I am using the standard OEM charger and also once in awhile it wouldn't charge and I would either have to fiddle with the plug or restart my phone. Anyone know what the issue is?
rycexboi said:
Something seems to be wrong with my charging port, lately its been charging at a slower rate and at times when I use my phone while charging, the percentage actually drops. I am using the standard OEM charger and also once in awhile it wouldn't charge and I would either have to fiddle with the plug or restart my phone. Anyone know what the issue is?
Click to expand...
Click to collapse
Some basic stuff, just to eliminate the usual suspects before going any further:
1. Have you tried another USB cable?
2. Have you tried another charger?
3. Have you tried another USB cable AND another charger?
Of course, it may indeed be a problem with the port on the phone. But in my experience, USB cable is the most typical reason for weird things going on with charging, as well as data transfer...
kt-Froggy said:
Some basic stuff, just to eliminate the usual suspects before going any further:
1. Have you tried another USB cable?
2. Have you tried another charger?
3. Have you tried another USB cable AND another charger?
Of course, it may indeed be a problem with the port on the phone. But in my experience, USB cable is the most typical reason for weird things going on with charging, as well as data transfer...
Click to expand...
Click to collapse
Yes, I've probably tried over 5 different usb cables and chargers from friends and around my house, still the same problem. I'm thinking it may be the port.
So far, in the past months or so, my phone started acting up with the charging, then my battery died and could not power up my phone unless charged, replace the battery, charging issue was still there and now recently charging slower plus my microphone is dead. I wonder if how hard would it be to replace to port. Trying to prolong this phone until Z4 is out.

Phone doesn't charge

Hi everyone!
When I connect my phone to the charger, it doesn't always start to charge the battery. Only about every 10th time it succeeds.
I tried 3 differnd usb cables, all original sony. It's the same with all of them.
I tried to move the cable in the phone, but it's stable. Also if it charges, I can't stopnit by moving the cable.
For me it looks like a software error, as if the phone doesn't allow to charge.
Does anyone have the same problems?
Any idea how to solve this (in best case without wiping the phone)?
Thank you in advance!
This is a recent problem or have you always had it? You think it's software so does it do it with different roms, or have you tried? I read somewhere the usb port on the phone becomes faulty easily, this seems more your cause, if your certain it's not the cable.
Not Charging as Well
My ZL is not charging as well i plug the AC charger and it gets bootloop.
It stop bootlooping after 1 hour and show the charging icon, but it does not charge.
Do you guys think it is the baterry or some issue with the power management.
I tryed to Charge the baterry with and old Universal Battery charger it hold a little power.
The Cell works when i turn it on with the wall charger but show only 1% of battery
Please guys help me with that.
ham5 said:
This is a recent problem or have you always had it? You think it's software so does it do it with different roms, or have you tried? I read somewhere the usb port on the phone becomes faulty easily, this seems more your cause, if your certain it's not the cable.
Click to expand...
Click to collapse
I don't think it's a hardware problem. I used 3 different cables, all original sony. Sometimes they work, sometimes not. I'm using USB otg a lot (got my videos and some mp3 on a stick), never had problems with usb connection.
I didn't have those problems for a long time, but I don't remember any special apps I installed in the last few weeks.
Didn't try any custom roms yet, I'm very satisfied with my current setup (except for the charging problem ). I'm using latest stock with google crap and bloatware uninstalled.
Hopefully the lollipop update is coming soon. If it's not too buggy I will give it a try.

OP3 Nougat OTA dash charging

Well, I got official nougat update on my OP3 and everything is working fine. But I am not sure if dash charging is working anymore:
1, no blue LED, everytime I connect phone with dash cable and charger, I see only red LED
2, in battery settings there is just ordinary "charging from outlet", not a single mention about dash.
Anybody here with same problem?
Mine updated last night and I still get the blue light and the "dash charging" text on the lock screen
viktorino said:
Well, I got official nougat update on my OP3 and everything is working fine. But I am not sure if dash charging is working anymore:
1, no blue LED, everytime I connect phone with dash cable and charger, I see only red LED
2, in battery settings there is just ordinary "charging from outlet", not a single mention about dash.
Anybody here with same problem?
Click to expand...
Click to collapse
Reboot the device, it happened to me. Reboot fixed this. If that doesn't fix it then go into recovery and wipe user data. ALL YOU DATA INCLUDING INTERNAL STORAGE WILL BE WIPED SO PLEASE BACK UP FIRST!
I'm not responsible if something bad happens
SHOTTZZ99 said:
Reboot the device, it happened to me. Reboot fixed this. If that doesn't fix it then go into recovery and wipe user data. ALL YOU DATA INCLUDING INTERNAL STORAGE WILL BE WIPED SO PLEASE BACK UP FIRST!
I'm not responsible if something bad happens
Click to expand...
Click to collapse
WIping userdata wont help lol. Dash has nothing to do with the data partition. Try a reboot ;D
I already wiped all data right after update. Tried reboot few times with no luck.
//EDIT WUT, I tried charge with ordinary charger and THEN dash > Now it works! So I really don't know how I fixed it, but if you have same problem, you can try this. Or maybe these restarts fixed it.
viktorino said:
I already wiped all data right after update. Tried reboot few times with no luck.
//EDIT WUT, I tried charge with ordinary charger and THEN dash > Now it works! So I really don't know how I fixed it, but if you have same problem, you can try this. Or maybe these restarts fixed it.
Click to expand...
Click to collapse
may be re-flash will help
viktorino said:
I already wiped all data right after update. Tried reboot few times with no luck.
//EDIT WUT, I tried charge with ordinary charger and THEN dash > Now it works! So I really don't know how I fixed it, but if you have same problem, you can try this. Or maybe these restarts fixed it.
Click to expand...
Click to collapse
Did you charge from null while using ordinary charger? I am facing same issue since updating to Nougat and trying ordinary charger didn't help. I have tried rebooting about 15-20 times but no luck :crying:
marmeak7 said:
Did you charge from null while using ordinary charger? I am facing same issue since updating to Nougat and trying ordinary charger didn't help. I have tried rebooting about 15-20 times but no luck :crying:
Click to expand...
Click to collapse
Try pluging whole connector into dash charger, it can happen.
Have same problem since yesterday, even rebooted, still slow charge. I will try the idea with switching to ordinary charger and back next time.
My dash charging is not working. stopped suddenly recognising dash charger.
oxygen os 4.1.0. (non rooted)
dash charger and cable working fine. checked with other op3 it charges as dash. so that is not the issue. I have two separate dash chargers and cables. tried all iteration. my phone does not recognise that dash charger is used.
charging spped is great but the dash charging logo does not appear.
for all out there factory reset does not solve this problem. did it twice. cleaned cache etc.
SAD. Great hardware supported by very poor software. wake up OP
Hey all
If your dash charging is not detecting (even with a proper dash charger and cable) please check if it gets detected when connected to PC. Mine did not detect.
There is a problem with the motherboard and it needs replacement. A quick trip to the service centre should solve the problem.
However with change in motherboard there is change in IMEI number.
Your not alone... Mine is messed also
viktorino said:
Well, I got official nougat update on my OP3 and everything is working fine. But I am not sure if dash charging is working anymore:
1, no blue LED, everytime I connect phone with dash cable and charger, I see only red LED
2, in battery settings there is just ordinary "charging from outlet", not a single mention about dash.
Anybody here with same problem?
Click to expand...
Click to collapse
Just try after reboot. It works fine.
Charger connection sequence probably matters
I am using LineageOS v. 14.1 (Nougat 7.1 based), nightly build dated 27-Apr-2017.
Also I am using microG instead of GApps (no GApps installed).
Phone is rooted with SuperSU.
DASH charge worked well. But once upon a time the phone stopped to charge with factory DASH charger and factory DASH cable at all. But it was still being charged with third party chargers via factory DASH cable. When I connected DASH charger to wall socket, charging icon on the phone appeared for a second and then disappeared. No charging were noticed, battery percentage continued to go down.
Reboots did not help.
But what helped is unplugging DASH charger brick from the wall socket and plugging it back in socket many times. Maybe 5 or even 10 times. After one plugging charger in the wall socket the charge icon appeared and stayed in place. The charging circle started spinning, charging percentage went quickly up. It surely fast DASH charge since LineageOS does not tell DASH 4A charge from regular 1.5A charge but phone gets 100% charged in about 1 hour.
Possible cause of this issue may be using non-factory low current 0.7A charger and factory cable for a couple of times. I used to charge my phone intentionally slowly over night to get it charged in the morning and not staying charged all night while I am sleeping. Also such slow charging helped in the past my old phone batteries to perform better.
Hope this simple unplug-plug advise helps somebody.
UPD 08-May-2017:
After 2 days the problem reappeared. Done 4 brick plug-unplug attempts with no luck. After one attempt (5th overall attempt) plugging USB-A connector into wall socket plugged brick, the charging begun. So maybe phone wants us to connect Type-C connector to phone, DASH brick to wall socket and lastly plug USB Type-A cable connector to brick. Consider to check this later.
UPD 09-May-2017
Plugged factory DASH Type-C cable to phone, plugged factory DASH charging brick to wall socket and lastly plugged USB Type-A cable connector into the charging brick. Charging begun immediately. Phone claims it will be charged in 50 minutes from 5% to 100% which is possible only on DASH mode. Voila!
Conclusion:
Before cleaning cache and reinstalling software consider just plugging original factory charger in right sequence: USB Type-A connector of cable to be plugged in charging brick last. Plug Type-C connector into phone and charging brick into wall socket before.

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