Evo + 'droid + outlook - EVO 4G Q&A, Help & Troubleshooting

Hey guys. i don't have my evo yet, but i've been reading on how to sync outlook with the phone. i read that you have to sync everything (contacts and all) to a google account and then to the phone. is there any way to sync directly to the phone?
thanks!!

When you say outlook do you mean exchange? There is exchange support using moxier mail. You do not need to sync to gmail.

The Evo will likely include HTC Sync which would allow you to connect and synce with Outlook via a PC connection. It has come with the other android phones. Perhaps one of the guys that got one from IO can weigh in.

wait, no native exchange support??? what?? I was running android 1.6 on my sprint vogue and had exchange built in (custom rom maybe why)...but when i upgraded to the droid with verizon i think i had exchange then as well! so...am i missing something? i think there is a native "work email" app in which you don't have to use moxier mail or k-9 or any of the many others. just set it up w/ your exchange server and use it entirely separate from gmail.
please correct me if i am wrong!

adeyo said:
wait, no native exchange support??? what?? I was running android 1.6 on my sprint vogue and had exchange built in (custom rom maybe why)...but when i upgraded to the droid with verizon i think i had exchange then as well! so...am i missing something? i think there is a native "work email" app in which you don't have to use moxier mail or k-9 or any of the many others. just set it up w/ your exchange server and use it entirely separate from gmail.
please correct me if i am wrong!
Click to expand...
Click to collapse
I have gotten so many different answers on Exchange with Android. Very fustrating to say the least but the good thing is the EVO has a 30day return so if there is no native Exchange support this thing is going back.
How Android can not have native exchange support would be beyond me!

MrDSL said:
I have gotten so many different answers on Exchange with Android. Very fustrating to say the least but the good thing is the EVO has a 30day return so if there is no native Exchange support this thing is going back.
How Android can not have native exchange support would be beyond me!
Click to expand...
Click to collapse
I understand your frustration, but I am sure you were being sarcastic above. I can't believe you would miss the chance to enjoy a "supposedly" great piece of hardware with a great OS just because a little bit of effort is involved?
HTC's Sense UI provides "native" exchange support for the Android OS, see this reference (search for "exchange"):
http://www.boygeniusreport.com/2010/03/24/htc-evo-4g-first-impressions/
If you don't like HTC's exchange integration, K9 is a free email client for android with exchange support:
http://www.androidtapp.com/k9-mail/
If you don't like either of the above options, both of which are free, then Exchange by Touchdown is a paid app ($19.99) with exchange support:
http://www.androidtapp.com/exchange-by-touchdown/

diesel556 said:
I understand your frustration, but I am sure you were being sarcastic above. I can't believe you would miss the chance to enjoy a "supposedly" great piece of hardware with a great OS just because a little bit of effort is involved?
HTC's Sense UI provides "native" exchange support for the Android OS, see this reference (search for "exchange"):
http://www.boygeniusreport.com/2010/03/24/htc-evo-4g-first-impressions/
If you don't like HTC's exchange integration, K9 is a free email client for android with exchange support:
http://www.androidtapp.com/k9-mail/
If you don't like either of the above options, both of which are free, then Exchange by Touchdown is a paid app ($19.99) with exchange support:
http://www.androidtapp.com/exchange-by-touchdown/
Click to expand...
Click to collapse
Thanks for the links. If I decide to drop sense ui the Touchdown seems like my best option.

Exchange support
I have ran Android since ver 1.5 and everyone has been able to natively sync with my work Exchange server for mail, contacts and calendar.

Related

Sync with Lotus Notes Traveler

Hello, my company uses Domino Mail Server and has set up Notes Traveler to sync with mobiles. Is there any way to use the Desire's integrated ActiveSync with this? When I configure the Server, after the screen that lets me choose what to sync (Email, calendar, contacts) I get an Error message that tells me to try again later. Is there any way to use this, Nitrodesk Touchdown works, but I hate how it only shows the calendar and mails within the app and not in the Phones calendar.
Thanks for your help!
Obasau said:
Hello, my company uses Domino Mail Server and has set up Notes Traveler to sync with mobiles. Is there any way to use the Desire's integrated ActiveSync with this? When I configure the Server, after the screen that lets me choose what to sync (Email, calendar, contacts) I get an Error message that tells me to try again later. Is there any way to use this, Nitrodesk Touchdown works, but I hate how it only shows the calendar and mails within the app and not in the Phones calendar.
Thanks for your help!
Click to expand...
Click to collapse
Looks like traveler for Android is close:
"IBM June 17 released the beta version of its free Lotus Notes Traveler for Android application to let Lotus Notes customers access e-mail, calendar and contacts from an Android 2.0 or later device. The app will work for the Android 2.1-based Motorola Droid, Nexus One, HTC Droid Incredible and HTC Evo 4G. IBM also said its next version of Lotus Connections social software will support Android"
Source: eweek.com
Unfortunately my work uses Notes as well, and I have a Desire. Can anybody get hold of this beta?
not that easy
Pondy said:
Unfortunately my work uses Notes as well, and I have a Desire. Can anybody get hold of this beta?
Click to expand...
Click to collapse
I was looking for it to but i found out that the server u connect to have to run a beta to for the android beta to work, and have to have a IBM login to bee able to sign up for the beta.
I wont be able to get m company to run a beta server just for me so i have to wait until i can use my deisre insteed of my "work phone"
Yeah I just read that too. There are about 5 Desire users at my work, so hopefully we might see it soon.
Pondy said:
Yeah I just read that too. There are about 5 Desire users at my work, so hopefully we might see it soon.
Click to expand...
Click to collapse
Heh. I'm sensing no. We have 800 people working in our location, and about 6 of us have a Desire. There's no way a corporation is going to put everyone through a beta program for the benefit of 0.2% of their employees (and thank God for that, seeing how I do tech support and I'd have to be the one to clean up the mess!)
Sorry
We have used Commontime software for some years with Notes - works well on Android, Windows Mobile, Symbian.
http://www.commontime.com/
We have the beta traveler server installed (separate from our IBM iseries domino server) and it works OK. It's still a separate app for calendar and mail. Nitrodesk has many more features and is preferred by our beta testers (IT staff).
Hmm they have just updated to 8.5.2.0 on the traveler server at work.
Calendar and contacts and mail are fully integrated with my Android (htc desire)
I have no traveler client... one problem though... when opening mail, the email client crashes.... everything else works. I can list their mails and mapps but not open any mail.
Sent from my HTC Desire using XDA App
Widget.
Couldn't someone make a Widget for Traveler . atleast the calendar

[Q] HTC Mail App and Hotmail Exchange ActiveSync

Hi,
I was just wondering if anyone has got to the bottom of why the HTC Mail App Version 2.00.0037.218634 (as installed via the Android 2.2 OTA update) does not work with Hotmail Exchange ActiveSync.
From what I understand the issue is not with hotmail accounts being activated, as people who have installed the stock Android 2.2 Mail.apk on their devices have been able to setup the account and get a combined email inbox.
From another forum here is the stock Android 2.2 Mail.apk
http://www.4shared.com/file/hP_PfaD8/Email.html
Same here, i thought that it was my hotmail account at first but then i read on Paul Thurrott's blog that ActiveSync was being enabled for everyone on the 30th August. I just downloaded the Android 2.2 stock mail client and it the sync works perfectly - think i prefer this over HTC's so may stick with it... Thanks for the link.
+1 thanks for the Link!
Just a word of warning, I don’t think this application can be uninstalled once installed (please correct me if I am wrong).
Also, you will no longer receive a counter of the number of emails received as there is no homepage widget with this app.
Finally, from what I have heard, Google search does not search emails contained within the Android Mail App.
Ideally I would like to see HTC patch their Mail App. I think the missing functionality is the ability to accept certificates and it is this that is preventing the HTC Mail App from syncing with Hotmail Exchange ActiveSync.
Please correct me if I am wrong on any of these points.
Is the file you linked to valid for all stock 2.2 phones or is it somehow specific to the HTC Desire?
Uninstalls fine on my stock 2.2
audioscience said:
Is the file you linked to valid for all stock 2.2 phones or is it somehow specific to the HTC Desire?
Click to expand...
Click to collapse
It should work on all android phones, it might even work on 2.1 as long as you don't sync the calendar and contacts.
dik23 said:
Uninstalls fine on my stock 2.2
Click to expand...
Click to collapse
Yes,
Uninstall works fine, apologies for that. No HTML Support
imranbashir_uk said:
From another forum here is the stock Android 2.2 Mail.apk
http://www.4shared.com/file/hP_PfaD8/Email.html
Click to expand...
Click to collapse
Is this definitely the stock Android 2.2 app?
Because it's identical to "Improved Mail" on the Android Market Place but oddly is labelled as version 2.2 but Improved Mail is v1.75. I'd be surprised if Google would allow an e-mail app on the Nexus One that doesn't support HTML e-mail.
The one on the market place has a couple more option so I'm assuming it's newer (still no HTML or Move mail into new folder support though). It's also more stable. I found the one in the link above made my HTC Desire go very slow and unstable (unless I killed on of it's mail services).
Touchdown is the best alternative I've found. It's pretty powerful but the interface is a bit ropey. It's also 20 bucks!
imranbashir_uk said:
Finally, from what I have heard, Google search does not search emails contained within the Android Mail App.
Click to expand...
Click to collapse
I second that. It's not listed as a Universal Search option.
imranbashir_uk said:
Ideally I would like to see HTC patch their Mail App. I think the missing functionality is the ability to accept certificates and it is this that is preventing the HTC Mail App from syncing with Hotmail Exchange ActiveSync.
Click to expand...
Click to collapse
I've e-mailed HTC Support. I suggest others do the same. They need to send out an OTA fix.
About the only good things about Improved Mail are:
* Hotmail Exchange ActiveSync
* Combined Inbox
Otherwise it's pretty basic.
I've heard back from HTC Support:
"We are sorry you have had to work around, to get something to work, as the software was not compatible.
We are aware of this and I will for record send this information to the appropriate team. We are always working on fixes for our future updates.
but as of now i have not got that information."
I'd like to see this fixed too as downloading a separate basic app at about 3mb or even higher, just means I am wasting space on something that should be there anyway... with things like the flashplayer updates taking up 12mb of my internal storage - I'm only left with 14mb!
Anyhow, I thought I'd email HTC too to see if we can push them along a bit if they see a bit of interest in getting the e-mail application fixed...
Will see if they have the same response.
Have it running on Improved Email for now.
Thanks. I'm sure they could send out an OTA update. Hotmail is only one of the biggest e-mail providers worldwide and HTC said they know about the problem.
The developer of Improved E-Mail has said he'll look into why HTML e-mail support isn't working because he reckons it should. I've only got 20-22Mb free and you can only move so much to SD card.
Thank you for contacting us . In regards to your handset I can help you with that. I am sorry that you have been experiencing problem with your handset
I confirm that it is not supported at the moment on the handset thank you for bringing the issue to out attention
We do not have information available at the moment we advise you to register e-club to receive further updates regarding your handset model
Click to expand...
Click to collapse
Not any indication of a fix
It's not just the HTC Desire. HTC Incredible and Evo users in the States have reported it too. Given how big Hotmail is and I bet it affects all HTC Android phones (at least since the Hero), I hope HTC are working on it as a matter of urgency.
Hi Guys, new to XDA but thought I'd join as I have a shiny new HTC Desire HD.
Unfortuanately the Desire HD still has Hotmail Activesync issues (i.e. it won't work - comes up with the "please try later" error message). I am using Improved Email until there is (ever?) a fix - but I'm finding it slowing down the entire phone. After a couple of hours of improved email running the phone animations become really choppy. As soon as I force close improved email, everything returns to normal. Very odd.
I have emailed HTC about their Mail app incompatibility with Hotmail, and received the generec response below:
Thank you for contacting us .
We don't have this information available at this time but would recommend that you check back on our website regularly for any further developments.
Click to expand...
Click to collapse
Come on HTC! The Mail app is really letting down an otherwise incredible device.
A Quick update, I emailed HTC back saying that the response provided was not good enough, told them that they needed to fix the issue pronto, and that I am considering getting a refund due to this... Seems drastic but might as well use the fear tactic.
They instantly replied with this:
We are aware of this issue you reported on your e-mail , We thank you for bringing this to our attention. We will pass this information along to our software developers.
Click to expand...
Click to collapse
Let's hope they actually are working on fixing the issue. I still can't get around why they would remove the original android mail app that does work, and replace it with their own crippled app.
I tried installing the original android mail app posted earlier on in the thread but it says "problem parsing". Anyone have an idea as to why this issue has occured?
Tim
Thanks TimHawker. How can HTC release the Desire HD, knowing it has this bug?
This isn't some 2 bit e-mail service no one has ever heard of. Hotmail is in the top 3 (maybe number 1) of webmail services world-wide.
I've not found my Desire slows down with Improved E-Mail but it's funny you should say that because I did when I tried the Native Google Nexus One Mail App (which I'm confident is an older version of Improved E-Mail, it's identical). Exactly the same symptons. I too had to kill it, to get animations flowing properly.
I've not found that with Improved E-Mail though but didn't try it for as long (so it's certainly possible I would have the same problem). I'm having to use HTC Mail and POP3 because every mail app I've tried doesn't work with HTML e-mail when using Hotmail's Exchange ActiveSync (Hotmail with POP3 is fine). See here:
http://forum.xda-developers.com/showthread.php?p=8882069
TimHawker said:
I tried installing the original android mail app posted earlier on in the thread but it says "problem parsing". Anyone have an idea as to why this issue has occured?
Click to expand...
Click to collapse
I wouldn't bother. It worked fine for me but it's identical to Improved E-Mail in every way (likely an older version). Google must've licensed it from the owner of Improved E-Mail, surely?
Thanks for the reply bradavon.
bradavon said:
This isn't some 2 bit e-mail service no one has ever heard of. Hotmail is in the top 3 (maybe number 1) of webmail services world-wide.
Click to expand...
Click to collapse
You're 100% correct there, Hotmail is the number 1 worldwide webmail service with over 350 million users. HTC should be questioned as to why they have decided to provide an incompatible app with the most popular webmail service out there. I just can't quite fathom it.
bradavon said:
I wouldn't bother. It worked fine for me but it's identical to Improved E-Mail in every way (likely an older version). Google must've licensed it from the owner of Improved E-Mail, surely?
Click to expand...
Click to collapse
Thanks for the info. Perhaps it's the opposite - it's the Google Android defacto mail client, but improved by the author, mwebster
I think I'll send HTC another email informing them just how big Hotmail is - perhaps they have their heads in the sand and think it's used by a few plebs with no smartphone interest.
Anyone else with this problem please bombard HTC's inbox! They may then listen and provide an OTA update.
Tim
TimHawker said:
You're 100% correct there, Hotmail is the number 1 worldwide webmail service with over 350 million users. HTC should be questioned as to why they have decided to provide an incompatible app with the most popular webmail service out there. I just can't quite fathom it.
Click to expand...
Click to collapse
Microsoft only finally finished rolling out Hotmail's Exchange ActiveSync on the 30th of August. So that's something at least. Microsoft don't also support Android devices yet too but say Android 2.2 should work (2.1 doesn't due to a bug with it), other versions unknown but I'm guessing unlikely.
But when all other apps I've tried work with it (except for HTML support), it cannot be that difficult to fix and especially on the new Desire HD/Desire Z. Which shipped after the problem was known.
TimHawker said:
Anyone else with this problem please bombard HTC's inbox! They may then listen and provide an OTA update.
Click to expand...
Click to collapse
Good idea.
bradavon said:
Microsoft only finally finished rolling out Hotmail's Exchange ActiveSync on the 30th of August.
Click to expand...
Click to collapse
Ah ok, thanks for the info - wasn't aware it was such a short time ago. Still, considering the Desire HD has just been released the problem should have been fixed.
I have emailed HTC again, will post whatever they reply here.
Tim

Outlook notes/todos

Anyone figured out how to get these synced? Will it help upgrading my exchange 2007 to 2010?
tiwas said:
Anyone figured out how to get these synced? Will it help upgrading my exchange 2007 to 2010?
Click to expand...
Click to collapse
Apparently these are not supported on WP7
That's what I figured as well - so I might as well have gone for a regular pop account. It's one of the few things I think suck :S
http://social.zune.net/redirect?type=phoneApp&id=55fcf880-6b03-e011-9264-00237de2db9e
Just getting a message about the link not being available in my region...:S What is it?
tiwas said:
Just getting a message about the link not being available in my region...:S What is it?
Click to expand...
Click to collapse
That is easy - your country is not supported.
As well as mine.
It's a tasks app with Exchange 2007+ support. Does miss features I would like (such as live tiles etc) but it's a good start.
Just search the marketplace for Appa Mundi Tasks and you should find it. Costs $3.99 but there's also a trial which supports a maximum of, I think, 6 tasks.
Thanks, bud
also with notes, try using onenote. it's a lot more feature full and can sync between desktop/cloud/phone.
yeah, but it's too feature rich for just small notes...and it's not on my exchange server, so it's kind of undermining the whole exchange sync no matter how you look at it...

[Q] Threaded messaging in the stock email (non-gmail) app

Question for Galaxy Nexus/ICS users: does the stock email (not the gmail app) app FINALLY have threaded messaging?
I think most Android users can agree that while the Gmail app is great, the stock email app is pretty laughable. Since my company doesn't use google apps, I'm stuck with exchange, and the lack of threaded messaging makes it nearly unusable.
So, is there hope? Is threaded messaging finally in there?
No, but it's fairly usable apart from that... much better than the Gingerbread app.
Gah that sucks. Thanks for the answer!
Given that Gmail basically popularized threaded messaging, one has to wonder what the issue is... even iOS' mail app finally got threaded messaging!
I hate threaded messaging, tried but just can't get used to it. Fine for texts, but for proper email?
Sent from my HTC EVO 3D X515m using XDA App
Mnemoch said:
I hate threaded messaging, tried but just can't get used to it. Fine for texts, but for proper email?
Sent from my HTC EVO 3D X515m using XDA App
Click to expand...
Click to collapse
You may be in the minority then. I haven't found anyone prefering non-threaded email if they have ever used Gmail. I guess it depends in your usage pattern.
blunden said:
You may be in the minority then. I haven't found anyone prefering non-threaded email if they have ever used Gmail. I guess it depends in your usage pattern.
Click to expand...
Click to collapse
While I love threaded gmail... I do find that it is weird when going back and forth between 2 gmail users. Sometimes the emails come in all weird, like they reply to an old email. I'm referring to the qouted text below the main body.
I've also had problems locating information when they're hidden like that. Sometimes people reply to an email, just to take about something else... makes it hard to keep organized when its all mixed up.
I get hundreds of emails a day... keep them separate please.
My online exchange 2011 does this. Painful.
LG G2x - 2.3.7 CM7
Asus Transformer - 3.7 Revolver OC/UV
zminor said:
Given that Gmail basically popularized threaded messaging, one has to wonder what the issue is... even iOS' mail app finally got threaded messaging!
Click to expand...
Click to collapse
Going to nitpick a bit...
Threaded email has been popular for a ways before Gmail (I remember it existing and being used by many in the Eudora days), BUT gmail did popularize conversations (which I believe is different from threaded emails). Personally I hate conversations in gmail (have them disabled), threaded email in Thunderbird et al I can use, but would rather not.
As for Exchange, depending on what Exchange server your work is using, you might be able to use K9 Mail:
https://github.com/k9mail/k-9/wiki/K9MailAndExchange
"K-9 uses WebDAV to communicate with Exchange. As of Exchange 2010, WebDAV is no longer supported. For this reason, K-9 is unable to work with Exchange 2010 at this time. It will be a major effort to correct this issue."
that's why it's important for anyone who buys any phone to previously check the features they really need.
i use exchange mail a lot and the best "default" client for mails comes from HTC, therefore i got the Sensation. AOSP mail (GB) sucks, Samsung's a bit better but not as good as HTC.

[Q] Exchange Email: No Search?

I noticed there is no search option in GN default corporate email app. Did they took out search or am I missing something? Very important feature IMO.
I bought touchdown a long time ago. It is so much more full featured than the built in exchange client it's not even a contest. It's paid for itself many times over.
Sent from my Galaxy Nexus using Tapatalk
There's a search option in the stock email app. Spyglass at the bottom of the screen, above the back button. It seems to actually search bodies as well, which the Gingerbread version did not IIRC. (This may be dependent on the version of Exchange you're connected to, we are on 2007 which does allow for mobile search but the phone has to implement it correctly.)
I used to use Touchdown a long time ago (OG droid release), but through several phone switches and steady improvement of the Exchange client, I've been able to stop using it. It is ugly as sin and I don't like having my corporate contacts split from the rest of the phone, as I use Exchange for all of my contacts and ignore GMail contacts.
The GNex version of the client is actually really good and pretty full-featured at this point.
Touchdown is great and I have been using it on gingerbread phone (best app that can do html email on exchange 2003).
But the default email app on GN is great. I love how the emails look and GAL lookup work.
ZPrimed,
I do not see the spyglass button on my app. Maybe because I am using exchange 2003. We are upgrading to exch 2010 , so hopefully the spyglass button will be available in that version.
One feature touchdown has that I use regularly is the ability to do a server search since I don't sync nearly as much mail down as my server holds.
Sent from my Galaxy Nexus using Tapatalk
knightrider2k2 said:
Touchdown is great and I have been using it on gingerbread phone (best app that can do html email on exchange 2003).
But the default email app on GN is great. I love how the emails look and GAL lookup work.
ZPrimed,
I do not see the spyglass button on my app. Maybe because I am using exchange 2003. We are upgrading to exch 2010 , so hopefully the spyglass button will be available in that version.
Click to expand...
Click to collapse
That's your problem.
The search is implemented by making a request to the Exchange server and asking it to perform the search (with its own full-text indexes of your mailbox). The server then spits results back to your phone. IIRC 2003 can't do this, or if it can, the option isn't enabled by default.
Exchange 2010 will allow you to do it.
IME, most phone e-mail apps that have a search and DON'T implement server-side search only allow you to look in the sender address and subject - you don't get full body searching, unless they are storing it all in a DB on the phone and indexing that separately (and even then, you only get 30 days worth of results or whatever you have it set to pull in your folders).
Touchdown Honeycomb version (Tablets) works on ICS
Existing Touchdown users. Dev modified it to work on ICS phones, MUST be using latest beta build until he finishes formal testing and releases to Android Market:
You can get that beta from here:
http://nitrodesk.com/tddownloads/nitroidbeta-honey.apk
Server Side search works great he also added a less pushy push implementation which is using less battery for me than the ICS mail app.

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