Major BUG with GPS and audio playback possibility - EVO 4G Q&A, Help & Troubleshooting

I was using GPS navigation on google nav and playing music through the HTC media player and GPS signal wouldnt stick if i was moving, only if i was standing still. Something is preventing this multitasking. I need someone to test if it is just me or my ROM or these specific apps. I am running fresh .2 ROM btw.
UPDATE
GPS breaks when playing music through the external speaker. The signal will be lost, or really spotty until you stop playing music. HTC has not commented on the issue. Does anyone know why this is happening? Is it possible to fix?

yep i am using stock unrooted evo and i get same problem i was playinf music thru stock player and go to google nav and it wont find gps signal after pausing music it finds signal them i turn the music bak on and it looses signal

Haven't tried the stock music player, but I listen t
o podcast all the time while using the gps.

i think its a bug in the htc stock player i tried same thing with doubletwist player and get no issues
edit
i got lost signal on gps also with doubletwist now seems like a bug with google nav

Could you post your ROMs if rooted and also has anyone tried Sprint Nav? I will go and grab a sprint nav apk and test when I get a chance. This is very inconvenient and I am curious as to why it isnt working.

Uhhh, no problems here, playing mp3 from SD card using stock music player and got a GPS lock in a matter of seconds.
Latest radio
fresh .2
-Edit- Mine works sometimes but mostly doesn't, so yeah bug is present

anyone hear anything from htc about this, posted on their site and twitter and didnt hear anything, maybe i should call about this issue.

I don't use the stock music player app for anything but I experience this exact issue when trying to use pandora and the GPS. As soon as i shut pandora off it picks up signal again.

NEW FIND, any app, GPS and MUSIC through the speaker causes GPS signal to be lost. It works while using headphones but not the speaker.

Wow, is this a hardware or software issue?

You know, I actually forgot about this for a while, there has been no official word on this bug, and I havent heard anyone knowing why this happens.

I never even thought to try running my gps without music, I just thought it had a very crappy gps antenna or something. I have yet to try it without music to verify this as well, but tomorrow I probably will test it out.

Just a wild stab at the dark, but maybe the magnet in the external speaker interferes with the GPS antennae? Not too sure about that though....

Hmmm, would be interesting if the placement of the speaker and the GPS is the actual problem, I really hope not though. The problem doesn't occur when the GPS app uses the speaker or you get a notification playing on the speaker though, maybe the duration is short enough to not loose the signal? I emailed HTC about this issue, didn't have time to call them about it.

I can verify this, did a two hour trip last night and didn't lose the signal once with the music not playing.

Yes, it's because of the speakers
This is a funny problem. Something about the speakers is interfering with the GPS reception. It's not just that the speakers are on, but how loud it is. The louder the sound, the worse the reception.
I'm running the stock ROM. I used GPS Status and the stock music player. I played a song that is fairly constant in loudness, and noticed that as I turned up the volume, I would start loosing GPS satellites, and then as I turned the down the volume, I would get more GPS satellites.
Update: I tried the same test out on my Hero, and it definitely doesn't have the problem.

Ha, HTC already knows about it. And it doesn't look like they're gonna do anything about it, and this guys reply probably explains why my car charger takes forever to charge my phone.
Dear "My Name",
I understand that the GPS Signal will be lost is you use your device GPS with Music playing. As the device pulls more resources from the battery, the phone may become warm. The device has a built in sensor that registers the amount of heat the phone is generating and will shut down some features as the device heats up. Normally the Charging port will be turned off first, then the various radios will be disabled such as GPS, Wi-Fi and Bluetooth. If you are experiencing an issue while using multiple features of the device at the same time, I recommend that you stop using one or more of the programs and see if the problem persists (As you have). I do apologize for any inconvenience that you may have experienced.
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number "My Ticket Number".
Sincerely,
Jeffery
HTC
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Emrys_90 said:
Ha, HTC already knows about it. And it doesn't look like they're gonna do anything about it, and this guys reply probably explains why my car charger takes forever to charge my phone.
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If that's indeed the case, one can try underclocking to prevent the heat buildup.

acrh2 said:
If that's indeed the case, one can try underclocking to prevent the heat buildup.
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Click to collapse
Nope, HTC is just throwing something silly. What they describe may be true, but playing music doesn't instantly generate heat, nor does that heat instantly disipate once you turn down the volume, or plug in a headset.
As I tested above, you can slowly degrade your reception by turning the volume up slowly. This is clearly a different issue, and it is a reasonable inference that there is some sort of interference between the speaker and GPS.
Also, if HTC insists, you can prove them wrong by keeping the phone plugged in and showing that it is still charging the battery even when the GPS looses signal.

I experienced a series of reboots on my phone this weekend while driving and using the phone via a bluetooth headset. Simultaneously I was attempting to use Google navigation. I typically could connect to my caller and then would reboot within 10 seconds or so. This happened three times before I was able to figure out that the GPS connection was a culprit and temporally disabled GPS while using the phone.
Lamest part and this isn't the first time this has occurred! On the original firmware shipped from HTC I had a few identical crashes that I have only now realized were because of this combination of GPS+bluetooth.
Right now I'm running a simple OTA update + root using toast's method.

Related

Pandora blocking GPS?

I was just wondering if anyone else has come across this issue or heard about it...
I am running CyanogenMod 2.2 Nightly (7-31-2010) with SnapV3 Kernel. I was just out driving while listening to Pandora through bluetooth. I happened to try out google navigation whilst doing this and I noticed that I couldn't get a GPS lock. The navigation app just kept saying that it was looking for GPS.
After some playing around I realized that if I turn off Pandora the navigation app works perfectly, but every time I turn on Pandora I either get the looking for GPS message or my position will not update.
Thanks for any input!
Intensentropy said:
I was just wondering if anyone else has come across this issue or heard about it...
I am running CyanogenMod 2.2 Nightly (7-31-2010) with SnapV3 Kernel. I was just out driving while listening to Pandora through bluetooth. I happened to try out google navigation whilst doing this and I noticed that I couldn't get a GPS lock. The navigation app just kept saying that it was looking for GPS.
After some playing around I realized that if I turn off Pandora the navigation app works perfectly, but every time I turn on Pandora I either get the looking for GPS message or my position will not update.
Thanks for any input!
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Click to collapse
It's been known for a while that you can't listen to music (over speakerphone speaker using any app) and use GPS perhaps bluetooth suffers the same flaw?
If you download GPSTest then start it and open pandora, last.fm, local music player, etc and then hop into GPSTest really fast you'll see the phones unable to find GPS satellites.
Ok, I'll give that a try. Thanks for the info!
I've been working in other cities where I need the gps to get there and want to listen to pandora, so after I ran into this problem, I started keeping a nandroid of a 2.1 rom....
Intensentropy said:
I was just wondering if anyone else has come across this issue or heard about it...
I am running CyanogenMod 2.2 Nightly (7-31-2010) with SnapV3 Kernel. I was just out driving while listening to Pandora through bluetooth. I happened to try out google navigation whilst doing this and I noticed that I couldn't get a GPS lock. The navigation app just kept saying that it was looking for GPS.
After some playing around I realized that if I turn off Pandora the navigation app works perfectly, but every time I turn on Pandora I either get the looking for GPS message or my position will not update.
Thanks for any input!
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Click to collapse
Just came back from jog and yours was the 1st post I came across, strange because this is EXACTLY what happened. Listening to pandora in the back ground Endomond gps tracker kept pausing, this is the 1st time that program has ever had an issue so there is conflict somewhere.
Well, I have played around with it a bit more and found that playing pandora through bluetooth does not cause a problem. I only run into the issue when using the phones speaker. I'm not sure about headphones though, I havn't tried that yet as I dont really have the need for them.
Of course there is still a problem with the navigation app turning off pandora every time it gives you audible directions. To stop this I just mute the navigation app and everything works well together.
I just run into a similar problem this morning
I'm running the leaked 2.2 build from last weekend.... before froyo, I could listen to pandora and use google nav all while plugged into my car stereo via aux jack.
now, when navigation gives a direction, it pauses pandora and you manually have to go back to it and press play
sooo annoying... anyone else run into this?
Order of Operations Counts, I think
I ran into this issue both with 2.1 and now 2.2 on my Evo. I'm not sure who the culprit is, but I've found that starting navigation, letting it acquire the GPS signal, and then launching Pandora works fine. If I do it the other way around my GPS signal basically dies.
Another interesting quirk I've noted is that if I start GPS first, but then Pandora.. my Nav voice will play through the speakerphone while Pandora plays through the headphone jack. If I start Pandora first, then Nav, they both play through the speakers.
I think what it may be is if Pandora starts/is caching while the phone is trying to startup GPS and acquire a position. I'll test it more during my drive home tonight. This has to be a software bug on side or the other. (Maybe it's google's ad software in Pandora trying to grab GPS for location specific advertising lol)
thefudd said:
I just run into a similar problem this morning
I'm running the leaked 2.2 build from last weekend.... before froyo, I could listen to pandora and use google nav all while plugged into my car stereo via aux jack.
now, when navigation gives a direction, it pauses pandora and you manually have to go back to it and press play
sooo annoying... anyone else run into this?
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Click to collapse
I was directed here http://code.google.com/p/android/issues/detail?id=9569 yesterday when I brought up the same issue on a different thread. It's an issue with android itslef. Looks like it kicked in at the 1.47 ota, prior to that, the audio would go right back to playing pandora or whatever after nav told you to take a left.

loose gps when playing music on speaker

When i'm playing music off the sd card or pandora I loose gps in maps and navigator unless I have headphones plugged in.
I think it might be the speaker messing with the compass, but i have no idea.
I tried googling it, but all i found were a handful of people with the same issue and tons of people saying that they go running or do x or y and listen to music without an issue, but they're useing headphones.
Any ideas?
Same Problem
I have the exact same problem and it has been driving me crazy! I have tested thoroughly and I can use GPS for days no problems. As soon as I turn on Pandora or the Music app it instantly stops tracking and a few seconds later says sorry no GPS signal in this area (confirmed on Sprint Nav and Google Nav). As soon as I stop the music it pops back in.
Have you confirmed that the headphones corrects the problem? If so that may provide me a good work around.
Has anyone else found a better fix/work around? It is very strange!
My thoughts exactly! Ever since the Froyo update I've been having the same issues as well.
Sent from my HTC EVO 4G
The magnet for the phones speaker interferes with the gps, that's why you can use headphones and gps and not have a problem
Sent from my PC36100 using XDA App
GPS
Thank you. Is there any work around?
Seems like a pretty bad/serious design flaw.
just using headphones, but **** this is annoying. I use gps for work, and I dont want to use headphones all the damn time. my g1 didnt have this issue so it's like wtf!
That is by far the worst handle I have ever seen. Congrats.
As far as the loose gps is concerned, have you tried tightening it?
Sent from my PC36100 using XDA App

Bluetooth A2DP stutter cuts out while streaming music

I have noticed since I upgraded from GS3 to Note 3 that when I am streaming music to my car stereo the audio will skip or stutter. The song continues to play but the audio cuts out for anywhere up to a second or two. Has anyone else seen this or resolved it?
I have seen some posts that say turning off WiFi fixed it but I still get the skip, if a little less frequently with WiFi turned off.
It seems to go away if I set the developer options to keep the screen awake while charging. So it seems like the CPU clock may be too low during sleep to maintain everything else it is doing as well as audio streaming.
Any feedback is appreciated, thanks!
This happens to me too sometimes. It seems worse when I first start streaming & then it calms down a bit. But it still occasionally skips. I experienced this on my note 2 as well though, so I don't think its an exclusive issue to the N3.
This is happening 4 or 5 times per song, so it is quite annoying LOL
Zylograth said:
This is happening 4 or 5 times per song, so it is quite annoying LOL
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Stock ROM? Stock Kernel? Need more info from both of you.
Sounds like the CPU might be dropping too low when the screen is off, causing the stuttering. You could try a custom kernel with a higher screen off frequency.
Used to happen on my S2 and this was the problem...
idtheftvictim said:
Stock ROM? Stock Kernel? Need more info from both of you.
Sounds like the CPU might be dropping too low when the screen is off, causing the stuttering. You could try a custom kernel with a higher screen off frequency.
Used to happen on my S2 and this was the problem...
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Full stock, I believe that is the problem as it is pretty much resolved when I leave the screen on. Still testing this here and there to be sure.
This has happened to me on every rom & kernel I've tried. Which is pretty much all of them for the N3, and everything from stock to CM on the N2.
Zylograth said:
Full stock, I believe that is the problem as it is pretty much resolved when I leave the screen on. Still testing this here and there to be sure.
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Click to collapse
I have the same problem on my GN3 international version and yes leaving the screen on WILL solve it. However, that's not a practical solution.
Try this, download Poweramp, go into settings, audio, advanced tweaks, set the audio buffer size to Large (+250ms) and audio thread priority to +2
See if that works for you. If it does, then buy the full version even though I like the timbre effect and bass on the stock music player but this is the only solution, so far.
Zylograth said:
I have noticed since I upgraded from GS3 to Note 3 that when I am streaming music to my car stereo the audio will skip or stutter. The song continues to play but the audio cuts out for anywhere up to a second or two. Has anyone else seen this or resolved it?
I have seen some posts that say turning off WiFi fixed it but I still get the skip, if a little less frequently with WiFi turned off.
It seems to go away if I set the developer options to keep the screen awake while charging. So it seems like the CPU clock may be too low during sleep to maintain everything else it is doing as well as audio streaming.
Any feedback is appreciated, thanks!
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Click to collapse
What headunit? I run Kenwood KDC-X995, and never had an issue with it cutting out. THe headunit wouldn't display track info though. The way I fixed this is connecting via the Stock Samsung media player., Everything has been a dream since
I had this problem and it just went away after a few reboots and some time. ..
Sent from my SM-N900T using XDA Premium 4 mobile app
A2DP loss
Note 3 Owner here. Rooted with stock ROM and stock kernel. (T-Mobile)
Experiencing intermittent Bluetooth audio loss as well.
Just contributing to the list.
-Steven M
BTW, what player are y'all using? In power amp there is an option for keep service awake if music.stops while.playing with screen off. And there is also option to use a wake lock also. I am not having any problems nor have I ever so I can't help. The only other suggestion I have is maybe your radio Bluetooth sucks. I went through a period of testing many Bluetooth headset and receivers a couple years ago. Needed something good to listen to my music while I rode my bike. Many of the Bluetooth I tested were very sensitive to the bumps and vibration while riding hard on my mountain bike. The only solution for those were to put receiver right next to my phone. Being in my pocket was too far away or something. I ended up sticking with Sony mw600 as all purpose. It could take any headset, and I was able to use it as a receiver in my truck as it didn't have Bluetooth. Now I also have a Honda civic with built in Bluetooth and all is well. My Sony mw600 oled stopped working though so in on lookout for a nice apt x receiver.
sent from my sm-9005.
I am using a Sony DSX-S300BTX and have had no previous issues with my HTC Sensation 4G or my Galaxy S3. It only started when I got my Note 3. I use Google Play Music with the All Access service.
Just an update on this. Over the weekend I did a factory reset and this time I did not let it restore settings and apps from my Google account. I went through and installed all the same apps i was using before. And so far I have only noticed 1 stutter/cut out since then. And if I am correct, this only happened when I was leaving my house and it switched from Wifi to 4G LTE on the stream.
Will continue to monitor and see if the issue comes back. But so far I am rather happy.
Xupack said:
I have the same problem on my GN3 international version and yes leaving the screen on WILL solve it. However, that's not a practical solution.
Try this, download Poweramp, go into settings, audio, advanced tweaks, set the audio buffer size to Large (+250ms) and audio thread priority to +2
See if that works for you. If it does, then buy the full version even though I like the timbre effect and bass on the stock music player but this is the only solution, so far.
Click to expand...
Click to collapse
Trying this recommended app/setting combination, and hope that the skipping stops on the A2DP connection in the car. *crosses fingers*
hctimin said:
Trying this recommended app/setting combination, and hope that the skipping stops on the A2DP connection in the car. *crosses fingers*
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I came from the Note 2 to the Note 3 and I'm fearing that it's 4.3 that is causing the bluetooth intermittent issue. Whether or not I stream from Pandora or my music player, I get the stutter. Doesn't matter what ROM I use between hyperdrive and beans too. Someone said it could be the adblock that is causing the stutter but I don't have that installed at all. Getting pretty frustrating.
Ended up not working for me,...but keeping the screen on did seem to eliminate the skipping.
Wonder if there's anyway to force Bluetooth not to sleep,....
Deekayy said:
I came from the Note 2 to the Note 3 and I'm fearing that it's 4.3 that is causing the bluetooth intermittent issue. Whether or not I stream from Pandora or my music player, I get the stutter. Doesn't matter what ROM I use between hyperdrive and beans too. Someone said it could be the adblock that is causing the stutter but I don't have that installed at all. Getting pretty frustrating.
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Click to collapse
I ONLY get the stutter when using the stock music player. It never happens when using, for example, TuneIn Radio.
I exchanged 2 Note 3's. The first one had the stutter problem so I returned it. The second one had NO stutter problems but overheated from time to time, exchanged as well. The third one doesn't over heat but, unfortunately, has the stutter problem. So, I just gave up. The PowerAmp solution works for me, though.
---------- Post added at 07:35 AM ---------- Previous post was at 07:19 AM ----------
hctimin said:
Ended up not working for me,...but keeping the screen on did seem to eliminate the skipping.
Wonder if there's anyway to force Bluetooth not to sleep,....
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Sorry to hear it didn't work for you.
Someone mentioned increasing the minimum CPU frequency and that would solve it. Try upping it to 400Mhz see what happens but this will definitely drain your battery more than usual.
Deekayy said:
I came from the Note 2 to the Note 3 and I'm fearing that it's 4.3 that is causing the bluetooth intermittent issue. Whether or not I stream from Pandora or my music player, I get the stutter. Doesn't matter what ROM I use between hyperdrive and beans too. Someone said it could be the adblock that is causing the stutter but I don't have that installed at all. Getting pretty frustrating.
Click to expand...
Click to collapse
The same thing happened to me on the note 2.... actually the n3 isn't as bad as the n2 was. Fwiw
sent from my ??????? note 3?
SO I have started to notice that it isn't actually the stream stuttering, but a short disconnect of the bluetooth. I noticed that when the music cuts out, it also drops the media connection to my car stereo, in that the artist and song title disappear until the connection comes back. Seems like a bad bluetooth stack or something as I tested a Nexus 5 and do not have this issue at all. And I never had a problem on my GS3.
Hopefully the 4.4.2 update will resolve this issue. Whenever that may be...
I have this problem as well, (stock rom rooted, stock kernel) I use power amp. now however I cant stream my music through bluetooth at all, but when a call comes in, it streams. Doing a little digging into my phone, my N3 seems to think im in a call, and only plays my music through the speaker for your ear. it only started a few hours ago. even when I am not connected to bluetooth, it still plays music through the same speaker. tried uninstall reinstall. I did update apps earlier when I got home (ove wifi). once they were done, that seems to be when this issue started.
any help/suggestions?

Bluetooth streaming issue/ suttering

When I connect Bluetooth to my car and try to stream music it start stuttering/ skipping like crazy, every second or so. I've tried it with multiple apps, Spotify, play music and YouTube same effect. Seems like Bluetooth can't handle the bandwidth. Never had this problem with my Nexus 5.
Anyone else have this issue?
reddv1 said:
When I connect Bluetooth to my car and try to stream music it start stuttering/ skipping like crazy, every second or so. I've tried it with multiple apps, Spotify, play music and YouTube same effect. Seems like Bluetooth can't handle the bandwidth. Never had this problem with my Nexus 5.
Anyone else have this issue?
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Click to collapse
It's been working great for me. Tried it with my VW Passat, Bose Soundlink Mini, and another Bluetooth speaker. No skipping or audio delays noticed. Usually playing Play Music, YouTube, or iHeartRadio.
Sent from my Nexus 5X using Tapatalk
It hasn't been as bad a you describe but I have noticed some stuttering. Not enough to ruin my experience, though.
I got phone on 10-21. I stream Pandora all day in my work truck to a jbl change 2+ and have my bt ear piece for calls connected all day. I have not had one issue
Mine did it the first time I ever used it in my car, and it was unbearable. After day one though, the issue self resolved and I had no problems. I actually noticed it first using navigation over bt
Sent from my Nexus 5X using Tapatalk
Yep. I got this several times. Turning off/on Bluetooth was the only way to fix. Not ideal when doing 70 on the motorway.
Sent from my Nexus 5X using Tapatalk
Same problem here, it makes bluetooth unbearable in my car. ONLY my car, as I don't have any stuttering on other bluetooth devices. Never had a problem on my Nexus 5, only the 5X.
Edit:
For clarity, I am full stock, not rooted or unlocked
I'm having the same issues. It seems the worst when I have Waze running while beyondpod is playing. I don't have guidance enabled, so Waze shouldn't be playing audio.
After streaming for a few days, I don't have this problem anymore. Weird, but I'm glad it's working now. Try what someone posted earlier, just turn off and turn on Bluetooth.
reddv1 said:
After streaming for a few days, I don't have this problem anymore. Weird, but I'm glad it's working now. Try what someone posted earlier, just turn off and turn on Bluetooth.
Click to expand...
Click to collapse
That didn't solve my issue. Rebooting the phone did, however. There must be a memory leak.
There is a issue opened on the Google code page. I'm not skilled enough with adb to capture the logcat. I am not allowed to post links so just add
p/android/issues/detail?id=193085
To the end of the google code url
airplane888 said:
There is a issue opened on the Google code page. I'm not skilled enough with adb to capture the logcat. I am not allowed to post links so just add
p/android/issues/detail?id=193085
To the end of the google code url
Click to expand...
Click to collapse
I experienced some stuttering over bluetooth in my toyota camry. Will test it further.
I could not reproduce the stuttering issues again until today when I was streaming music it decided to stutter as I read an email. Rebooted phone and it was fine.
Up the thread.
I just bought bluetooth earphones, I thought they were defective, so I replace them, but i got always the same problem, the sound is stuttering. And after some seconds, it simply goes blank, no sound at all. :/
I tested them on other smartphones and tablet, and they are working great.
I also noticed that if i put the nexus 5x really closed to the earphones (1 cm), it's working nice.
I contact Google, but they kept saying i have to contact the earphones manufacturer (Aukey). But it's clearly a bug with the phone.
There is just one thing I didn't try yet. It's to wipe the phone and flash the last android image (i read somewhere some guys fixed their problem doing this, where ota updates didn't).
Anybody got information or solution?
Thanks

Audio playback stopping/muting?

I'm having issues with the playback on my N5X when using headphones w/ remote. Bluetooth seems to work without issue.
The problem is, randomly, and usually within a minute of starting audio and putting the screen to sleep, audio playback will stop. Once I unlock the phone, it looks as if the OS still thinks audio is playing. If I toggle the play/pause button, I can get it to restart audio, but it does not pick up at the point where I heard the audio stop -- as if it continued playing while "muted". This occurs in at least 2 separate apps, which is why i'm thinking it's either an Android bug or possible a HW issue.
Anyone seen this?
Well I guess that answers my question...
tjkrz said:
Well I guess that answers my question...
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Click to collapse
I've had a problem playing audio using Podcast Addict over bluetooth, but it's not similar to what you're describing. In my case, playback just pauses randomly for a second or two, then continues. This can happen after 1 minute of playback, or 20 minutes. I'm assuming at this point that my problem is with the app, android 6.0 is still very new and some apps may have problems (like camera apps flipping everything upside-down).
Exactly the same issues with my Nexus 5X... Deezer and Podcast Addict. Music starts but as soon as the display is turned off, approx. one minute later the sound stopps but when I turn the phone on again the player looks like still playing... Very annoying... Have you changed someting like the "lock when power button is pushed" option ore anything which is connected to the display?
Same here with Spotify... I find that I have to unplug and replug the headphones, hit pause, then play again. :/ Have you tried disabling Doze for your music player? It may have something to do with that, but I haven't experimented with it yet.
tjkrz said:
I'm having issues with the playback on my N5X when using headphones w/ remote. Bluetooth seems to work without issue.
The problem is, randomly, and usually within a minute of starting audio and putting the screen to sleep, audio playback will stop. Once I unlock the phone, it looks as if the OS still thinks audio is playing. If I toggle the play/pause button, I can get it to restart audio, but it does not pick up at the point where I heard the audio stop -- as if it continued playing while "muted". This occurs in at least 2 separate apps, which is why i'm thinking it's either an Android bug or possible a HW issue.
Anyone seen this?
Click to expand...
Click to collapse
Yes I Had this problem. Mine did the exact same thing as yours. I rebooted the phone and it seemed to fix the problem. I can't tell if I would have had the problem again because I sent my phone back the next day for a replacement. My WiFi was terribly slow so they are sending me a new 5X.
I'm having the same problem when I use Google Music. I don't even have to turn the screen off. Did you have any luck figuring the problem out?
jurey said:
Exactly the same issues with my Nexus 5X... Deezer and Podcast Addict. Music starts but as soon as the display is turned off, approx. one minute later the sound stopps but when I turn the phone on again the player looks like still playing... Very annoying... Have you changed someting like the "lock when power button is pushed" option ore anything which is connected to the display?
Click to expand...
Click to collapse
Yes, I did deselect "Power button instantly locks". I'll try putting it back to the default to see what happens. I know this has nothing to do with the "Smart Lock" state, because it happens even when I'm away from home.
Otherwise, I've found nothing that solves the issue. It's very annoying. The good thing is it probably only happens 10% of the time when I turn off the display with audio playing.
Yeah it's happening every single time I play music. Driving me crazy
Having the same problem. Seems to only happen when I'm doing something that would trigger the motion sensors. So when walking, all audio gets muted within a few seconds of me starting to walk, then stays muted. However, if I pause the audio, after 10 seconds I hear a pop (like the sound of a speaker turning off or something similar) and audio is available again. Exact same thing happens when I'm biking. If I'm stopped, music will continue until I start biking again, pause music, ten seconds later pop, resume. Everything is fine until I stop again, then repeat.
This isn't a problem when I take the subway, or a bus.
It's not just music that's muted though, all notification noises and alarms are also muted. The phone thinks the volumes are all where they're set, but won't play anything either over headphones, bluetooth or the speaker.
A reboot has not fixed my issue. System logs haven't revealed anything. Since this doesn't seem to be a super widespread problem, I'll be RMA'ing this one and hoping it doesn't happen on my next.
I'm not the only one
I have similar issues with mine, using podcast addict and YouTube with either wired headphones or wired aux jack.
What I find weird is that I am able to continue watching the video but without sound. I am unable to reliably replicate the problem but it always happens very quickly in the car using the wird aux input.
Sometimes the headphones will be fine for a long time while I'm sitting still and other times it will seem to stop even if I have no motion happening or have not touch the headphones.
Would be interested in trouble shooting this please advise.
Putting my phone away without turning off the screen seems to make this happen less. However, since this doesn't seem to be a super widespread problem, I've RMA'd my device. Not interested in starting out with a broken handset.
Been happening to me too - think since the MDB08L update. I just turned off Google Now 'Always On' and my podcast is playing fine (so far, lol). Not ideal because I do use OK Google, but continuous audio playback is way more important to me. Hopefully it'll be fixed soon. How can we report issues like this to Google?
Interesting. I use Nova Launcher and switched off Google Now 'Always On' in the phone settings, but left it enabled in Nova Settings 'Gestures and Inputs'. I can still say 'OK Google' on any screen and so far the audio is playing without stopping every minute or so.
Getting this too. Was out running earlier with headphones in, stopped playing randomly five or six times but found skipping track made it work again. At home, had it on loud speaker, got 5 seconds in but it froze, skipped track and got 3 seconds, skipped again and just got 1 second. Gave up after that..
But it works fine when connected to a bluetooth speaker or my car!
scgf said:
Interesting. I use Nova Launcher and switched off Google Now 'Always On' in the phone settings, but left it enabled in Nova Settings 'Gestures and Inputs'. I can still say 'OK Google' on any screen and so far the audio is playing without stopping every minute or so.
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I tried this - switched off the "Always On" option. Went for a 40 min run tonight with music on through headphones and it didn't stop playing once.
Even now, got the phone playing through loudspeaker and it's having no problems!
Exact same issue here .
Audio playback stops but device still thinks its playing ie speaker icon on top bar. Sometimes stopping app and restarting helps other times no joy. I have also heard the short pop sound when it stops.
So far has happened in Youtube, google music and in some games. Also intermittent loss of text alert tones too.
Only sure fire way to reset is to restart phone.
I shall give the switching google now always on off trick see if this helps and report back (never use it anyway but still it shouldn't prevent audio)
Try a reboot
droidXish said:
I have similar issues with mine, using podcast addict and YouTube with either wired headphones or wired aux jack.
What I find weird is that I am able to continue watching the video but without sound. I am unable to reliably replicate the problem but it always happens very quickly in the car using the wird aux input.
Sometimes the headphones will be fine for a long time while I'm sitting still and other times it will seem to stop even if I have no motion happening or have not touch the headphones.
Would be interested in trouble shooting this please advise.
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I did more searching online and found enough other people are having a similar to think that there's something going on with the software. One post on a nexus 5 X subreddit had talked to Google support and went through a process of a safe mode boot as well as a reboot. I have not tried a safe mode boot but a reboot has resulted in the best playback experience I have had since owning this phone. No interruptions in audio for the last several hours . I'm on Verizon and have not received any updates as far as I'm aware. I am hoping that this will last.
My phone updated yesterday... I'm not sure but I haven't run into this problem yet with the new update. It has only happen 3-4 times before the update but we'll see
Tank87 said:
My phone updated yesterday... I'm not sure but I haven't run into this problem yet with the new update. It has only happen 3-4 times before the update but we'll see
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After updating yesterday, I had it occur again this morning with video playback and the audio muting. So wouldn't be too hopeful, sadly...

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