Wired headset buttons stopped working - Desire Q&A, Help & Troubleshooting

Hi,
I have the handsfree headset that came with my Desire, now about 2 months old. A couple of days ago the control buttons on the headset stopped working, I can no longer remotely answer calls, or pause and change music tracks. The headset earphones and microphone still work, I can listen to music and use it for phone calls that have been activated from the phone itself.
The headset itself has not received any 'obvious' damage, it hasn't been dropped in water or the like.
Before I go out and buy a new headset I thought I'd better try and confirm if they were indeed at fault. Is there, for instance, a phone setting to disable the headset controls.

Have you tried rebooting the phone? I once had the media service play up and the keypresses stopped working until I rebooted the phone.
You could also have installed some other software which are capturing the button inputs.
The buttons work over the microphone wires, so its unlikely to be a broken cable if the mic is still working.

I have done a soft reset, taken the battery out, no help. Next move, I suppose is a hard reset back to factory settings. I've not done one of thesebefore, what do I lose, or better put, what doesn't the back-up save?

Related

Problem with Windows Mobile and Bluetooth Headset Playing Audio

Hello guys,
I just got a Sony bluetooth headset and I am trying to use it with my HTC TYTN II. At first I paired the phone and the headset and I was able to listen to music and talk through the headset, all perfect. When I was listening to music, the bluetooth icon on my phone represented a music note and a headset over it.
When I turn the headset off once and then on again, it connects automatically with the phone but in some other mode. The bluetooth icon now represents the bluetooth sign with a headset over it. Now when I listen to some music, it comes from the speaker of the phone, not from the bluetooth headset. Talking through it is not a problem.
If I pair the phone and the headset again, it works just fine (showing again the music note) but once I turn the headset off and on again, I lose the music mode.
Does anyone know how to fix that? Thanks in advance.
I fixed the issue by installing AutoA2DP (found in this forum).
I've had a similar problem on my Tilt. I originally posted the following on the ROM thread. Since then, I have found that the AutoA2DP has not fixed the problem. I still have this issue about 70% of the time, and sometimes I can't get the bluetooth to work at all, not even after a soft reset. Sometimes it seems as if the bluetooth has no power, the phone can't communicate with the headset except when within a few inches of one another. Then it magically seems to resolve itself. Anyway here's my original post from the ROM thread.
The other day I installed an app on my phone called Schaps Network Plugin, which allows you to map network drives to the phone the same way you can do with a desktop. It allows me to access the home network directly via my wifi. It was something I needed and it seemed to work great, for a day. The next day my bluetooth headset would not connect. Long story only slightly shorter, it seems the problem was with the headset connecting via A2DP and doing so automatically. This always worked just fine in the past. Suddenly it wouldn't work. I tried a ton of things including a "fresh" install of everything and formatting my memory card to start with nothing on it. I flashed the original rom and then flashed this rom. I did hard resets each time. Did this twice. Even tried the bluetooth in the oem rom to see if I still got the problem. I did, and it is still with me. I can manually get the headset to connect via A2DP using the bluetooth settings, though even then it may take reconnecting several times to get it to work. However, when I turn the headset off and then on again, the A2DP does not reconnect, just the hands free. But the sound is not routed through the phone's speaker either, at that point. In fact you often get no sound at all, nothing via the headset or the speaker. OTOH, if you activate Voice Command, the headset does work while Voice command is running. After it shuts off, you are back to no sound. It seems as if the hands free works fine, but the audio gets partly routed to A2DP but does not connect to the headset. If I reset the phone, the headset connects correctly and efverything works until I turn the headset off again. Also if I pair the headset again, everything works correctly until I turn the headset off. Though pairing is not as trouble free as it used to be either. Sometimes it will not pair up wihtout repeated attempts. I did find this program, AutoA2DP which has patched the problem. It detects when a paired bluetooth device connects, and forces a connection via A2DP as well. But I never had this issue in the past, and my wife's phone still has no problem. I am not sure the Schaps Network plugin had anything to do with it, other than the timing. Seems odd to me that the bluetooth stack would suddenly develop issues that persist even after two fresh flashes of the rom. Any ideas, suggesitons, etc.? This is really bugging me, and although the patch seems to be working, the phone is still not acting "right." In the past, and on my wife's phone, if a bluetooth headset is turned on, it automatically connects, and all sounds, including the system sounds, are routed through the headset. Now, sometimes they are, and sometimes they aren't.

[Q] Audio issues

Was on EH06 leak, stock rooted. Use car dock, bluetooth, and headphones often during an average day. At some point yesterday, my phone's audio became broken. I've since Odin'ed back to EC05, and its still the same issue. Most of these symptoms lead me to believe the phone always thinks there are headphones plugged in. BTW, I have tried plugging in several different headphones. Certainly seems like a hardware problem, so I'll try Sprint without insurance to see what they'll do. Appreciate any input.
What does work:
+When I get a call, the phone actually rings out of its speaker.
+Volume up key beeps out of speaker
+All audio seems to work with 3.5mm headphones connected
What doesn't work:
-In-call, speaker-call button is grayed out, unavailable
-No in-call audio. They can't hear me, I can't hear them.
-Same problem in-call for bluetooth.
-Music won't play through speaker.
-Music won't play while in car dock.
-Changing ringtones in settings doesn't play the ringtone I select (through speaker)
-When I plug 3.5mm headphones in, I'm sometimes prompted for voice search, and sometimes it automatically begins dialing a recent call.
Take it to a store
I would suggest taking it to a store and show them while being kind. Don't do telephone support because they will probably say "No insurance, no dice." If you catch the tech on their good side I'm sure they will help you out. It may be as simple as a busted contact in the jack. My friend's iPod had a problem like that.

Car mode issues + auto music!

Hi Guys
Strange one here.
I picked up a new van tonight with a bluetooth stereo that supports streaming audio over bluetooth so i thought i would give it a go.. music played but then kept on skipping to the next track. weird i thought and played around but couldnt get it to stop doing it.
I then dropped it into car mode (with no charger attached) and the thing will now not come out of car mode every time i press the home button it loads car mode. restarted several times and still does it. It also keeps randomly starting to play music!
When i plug in the USB cable the home button returns to its function of opening all panels preview or returning to home, but the music keeps on randomly starting... oh and now it keeps going to the panel preview by itself.
Anyone else had this? its doing my head in.. its as tho someone is controlling it!
1.28 aussie version VF branded...
Steve
if you can get into settings go to apps > all and find "car" click it and trying clearing data if that doesn't work go back and disable it, that should stop it coming up till you find a fix.
Also i believe that the "skip" on BT headphones is due to Beats Audio nopt sure if that's track skipping or just the music stopping for a seconds either way try disabling beats.
Thanks..
I disabled car app but it carried on doing it.. which was wierd. Restarted it a few more times and it carried on doing it and playing music randomly.
I uninstalled Jays headset control and it seems to have stopped it (as did pressing the power button for 10sec+) may try installing jays again... and try it.
Is jays capable of controlling bluetooth also? i will try enabling car app too.
Any one know of a headset control that allows configurable button presses but works on just the plugin headset?
when i mentioned skip.. it was actual track skip to the next track.. rather the 1.26 skip which was a noise while playing the track..
As a side note.. when i plugged the usb into the computer the 'what do you want to do' type window didnt appear as it should. With the hard restart and jays gone.. it now does!
Cheers for the reply..
Steve
OK tried it in the van this morning, and i now have NO issues.
Looks like Jays was the culprit, worked great for wired but not so for bluetooth. It now works extremely well with the car stereo with the exception that it doesnt transmit the track name etc.. but that may be the headunit (standard hyundai one)
Thanks
Steve

Anyone having probs with Bluetooth headphones?

I use bluetooth Heahphones on my s3 and it worked perfectly, paired and i get beautiful sound. But on my s4 i paired my bluetooth headphones with my phone and it synced great. But when i play Google music, it plays it outloud and not through the blue tooth headphones?? im really confused about this??? anyone have any solutions??
ty very much!!
bump
I'm waiting to get an S4 until I can purchase in store at Best Buy but I do have a set of Jaybirds I can test with them after I buy the phone.
Which BT headphones are you using?
movieaddict said:
I use bluetooth Heahphones on my s3 and it worked perfectly, paired and i get beautiful sound. But on my s4 i paired my bluetooth headphones with my phone and it synced great. But when i play Google music, it plays it outloud and not through the blue tooth headphones?? im really confused about this??? anyone have any solutions??
ty very much!!
Click to expand...
Click to collapse
I have a pair of LG-TONE HBS-730 earphones and also a FM transmitter in my car. Last night and this morning I had a similar problem as yours, and I had to restart the phone so I could hear music and calls through the bluetooth devices. A couple of hours ago, I tried again and everything worked very well, BUT after disconnecting them, the phone went like it was on Silent Mode. No sound at all, no ringtone, no music, even the alarm didn't emit any sound, so I had to restart the phone and sound got back to normal. At this moment I am doing some tests connecting and disconnecting the BT earphones, but the problem is gone, so I don't know what's going on.
pilot_xphile said:
I have a pair of LG-TONE HBS-730 earphones and also a FM transmitter in my car. Last night and this morning I had a similar problem as yours, and I had to restart the phone so I could hear music and calls through the bluetooth devices. A couple of hours ago, I tried again and everything worked very well, BUT after disconnecting them, the phone went like it was on Silent Mode. No sound at all, no ringtone, no music, even the alarm didn't emit any sound, so I had to restart the phone and sound got back to normal. At this moment I am doing some tests connecting and disconnecting the BT earphones, but the problem is gone, so I don't know what's going on.
Click to expand...
Click to collapse
On my s3 it paired automatically! on the s4 i had to do this.....
With the Power off, press the CALL button and move the power switch to the ‘ON’ side at the same time for 4 seconds to manually place the headset in pairing mode
I hope this helps!
Use BT all the time on my gs2 ill try this out tomorrow and see if there is anything out of the ordinary.
Needing to pair the bt device to the phone is very normal for the very first use - especially if its been paired with another device in its history. Ive found bt devices (headsets like the jabara bt3030/street2) often cant really have more than 1 or two pairs total or they dont connect / dont stay connected properly.
Also the samsung bt stack has had lots of issues with BT devices over the galaxy generations. hopefully its not back.
I've used a Moto S10 & S11 HD stereo BT and 2 different Jawbones without issue.

[Q] Bluetooth headset buttons not responding

I have a Verizon G3 but figure this forum gets more eyeballs, and perhaps this is a universal Bluetooth issue.
I use the LG Tone+ HBS-730 headset with my phone. If I go into a music app and start playing music through my headphones with the app, no problem. But, let's say I pause music for a while, or turn the headphones off for a bit. I turn the headphones back on, press the play button on the right side, and nothing happens. The headset is still on - I can long-press a button and get the double-beep, but my music won't play. Sometimes it does, but most of the time, it doesn't. I switched from the stock Music player to Rocket Player, which has proven to be a little more successful.
Is there a setting I'm missing somewhere, or is this a common BT occurrence? Control is through the AVRCP BT profile, I believe. I know on my G2 I'd sometimes lose control sync with my phone, where I couldn't skip or pause the track through my headphones. This new problem seems like a magnification of that problem.
Overall, I do find the BT performance a little worse than the G2. I get more audio drops when the phone is in my pocket, but this is when I'm outside and BT is not great outside in general.
Thanks everyone - I have five days to decide if I want to return this phone, between this and some signal problems.
bluetooth connects. calls ok. media plays on device.
WheresTrent said:
I have a Verizon G3 but figure this forum gets more eyeballs, and perhaps this is a universal Bluetooth issue.
I use the LG Tone+ HBS-730 headset with my phone. If I go into a music app and start playing music through my headphones with the app, no problem. But, let's say I pause music for a while, or turn the headphones off for a bit. I turn the headphones back on, press the play button on the right side, and nothing happens. The headset is still on - I can long-press a button and get the double-beep, but my music won't play. Sometimes it does, but most of the time, it doesn't. I switched from the stock Music player to Rocket Player, which has proven to be a little more successful.
Is there a setting I'm missing somewhere, or is this a common BT occurrence? Control is through the AVRCP BT profile, I believe. I know on my G2 I'd sometimes lose control sync with my phone, where I couldn't skip or pause the track through my headphones. This new problem seems like a magnification of that problem.
Overall, I do find the BT performance a little worse than the G2. I get more audio drops when the phone is in my pocket, but this is when I'm outside and BT is not great outside in general.
Thanks everyone - I have five days to decide if I want to return this phone, between this and some signal problems.
Click to expand...
Click to collapse
I come from the philippines and i have the g3 also. my bluetooth connection was fine it connected to my car and headset but now it only receives calls but does not play music through my bluetooth headphones. when i press the play button on my headset it plays on the device itself. checked under bluetooth setting and call and media and audio was checked.
my device is rooted. i did a factory reset but the problem remains unfixed. please help. i have installed g3 tweaksbox but i dont see any mods that is related to music apps. i dont know what to do. i have considered unrooting and flashing stock rom.
Also interested in this, as I have the same issue but my car.
Op, did you ever find a fix, or work around?
OP
Do you have any other BT programs loaded? I had something similar when I had the Sony app and a Garmin app loaded. Both use BT to connect to their devices and they were interfering. I removed the Garmin one and my play/pause button started working again
Alan

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