[Q] Bluetooth headset buttons not responding - G3 Q&A, Help & Troubleshooting

I have a Verizon G3 but figure this forum gets more eyeballs, and perhaps this is a universal Bluetooth issue.
I use the LG Tone+ HBS-730 headset with my phone. If I go into a music app and start playing music through my headphones with the app, no problem. But, let's say I pause music for a while, or turn the headphones off for a bit. I turn the headphones back on, press the play button on the right side, and nothing happens. The headset is still on - I can long-press a button and get the double-beep, but my music won't play. Sometimes it does, but most of the time, it doesn't. I switched from the stock Music player to Rocket Player, which has proven to be a little more successful.
Is there a setting I'm missing somewhere, or is this a common BT occurrence? Control is through the AVRCP BT profile, I believe. I know on my G2 I'd sometimes lose control sync with my phone, where I couldn't skip or pause the track through my headphones. This new problem seems like a magnification of that problem.
Overall, I do find the BT performance a little worse than the G2. I get more audio drops when the phone is in my pocket, but this is when I'm outside and BT is not great outside in general.
Thanks everyone - I have five days to decide if I want to return this phone, between this and some signal problems.

bluetooth connects. calls ok. media plays on device.
WheresTrent said:
I have a Verizon G3 but figure this forum gets more eyeballs, and perhaps this is a universal Bluetooth issue.
I use the LG Tone+ HBS-730 headset with my phone. If I go into a music app and start playing music through my headphones with the app, no problem. But, let's say I pause music for a while, or turn the headphones off for a bit. I turn the headphones back on, press the play button on the right side, and nothing happens. The headset is still on - I can long-press a button and get the double-beep, but my music won't play. Sometimes it does, but most of the time, it doesn't. I switched from the stock Music player to Rocket Player, which has proven to be a little more successful.
Is there a setting I'm missing somewhere, or is this a common BT occurrence? Control is through the AVRCP BT profile, I believe. I know on my G2 I'd sometimes lose control sync with my phone, where I couldn't skip or pause the track through my headphones. This new problem seems like a magnification of that problem.
Overall, I do find the BT performance a little worse than the G2. I get more audio drops when the phone is in my pocket, but this is when I'm outside and BT is not great outside in general.
Thanks everyone - I have five days to decide if I want to return this phone, between this and some signal problems.
Click to expand...
Click to collapse
I come from the philippines and i have the g3 also. my bluetooth connection was fine it connected to my car and headset but now it only receives calls but does not play music through my bluetooth headphones. when i press the play button on my headset it plays on the device itself. checked under bluetooth setting and call and media and audio was checked.
my device is rooted. i did a factory reset but the problem remains unfixed. please help. i have installed g3 tweaksbox but i dont see any mods that is related to music apps. i dont know what to do. i have considered unrooting and flashing stock rom.

Also interested in this, as I have the same issue but my car.
Op, did you ever find a fix, or work around?

OP
Do you have any other BT programs loaded? I had something similar when I had the Sony app and a Garmin app loaded. Both use BT to connect to their devices and they were interfering. I removed the Garmin one and my play/pause button started working again
Alan

Related

I cannot control the volume of Streaming Bluetooth Audio.... :(

I have a pair of bluetooth headphones and a bluetooth receiver in my car.
Once i pair either one to my Touch Pro 2, i noticed that raising/lowering the volume on my HD2 does not affect the audio what so ever(unless i put it on mute).
The music sounds very loud and distorted, and i cant control the volume either way...Anyone else run into this issue? How can i solve it?
That's normal. You need to adjust the volume at the receiving end.
I have the exact same problem. Not sure why as when I pair up to my speakers, the phone tells me it cannot control the volume, yet it worked fine on my "Touch Pro" (the 1st one) and my Kaiser. Not looked for a solution, because its not much of an issue for me really.
Mesquire said:
That's normal. You need to adjust the volume at the receiving end.
Click to expand...
Click to collapse
But the problem is that, the audio being streamed from the HD2 is so loud and distorted, that i have to turn it down(but i cant).
So even if i turn it down on the receiving end, the distortion is still there.
With my old samsung omnia, i was able to turn the music up or down from the phone...I dont understand why this isnt possible with the Touch Pro 2.
The music coming from my phone is unlistenable. The distortion ruins the audio. Which really sucks, because i spent $300 on a car reciever with bluetooth!
There has to be a solution! Come on XDA!
Try turning it down on the phone first? Or get a player that uses it's own volume control instead of the system volume (I believe Mort Player and Nitrogen will do this).
jason02 said:
But the problem is that, the audio being streamed from the HD2 is so loud and distorted, that i have to turn it down(but i cant).
So even if i turn it down on the receiving end, the distortion is still there.
With my old samsung omnia, i was able to turn the music up or down from the phone...I dont understand why this isnt possible with the Touch Pro 2.
The music coming from my phone is unlistenable. The distortion ruins the audio. Which really sucks, because i spent $300 on a car reciever with bluetooth!
There has to be a solution! Come on XDA!
Click to expand...
Click to collapse
Same problem here!!!
No volume control at all on TP2, and volume of music cant be changed through the system volume control either
I have a bluetooth connection to my motorcycle intercom system. I had the same problem, sort of.
I installed Conduits Pocket Player, and use the equalizer to bring down the level of the Bluetooth. That worked well enough for what I needed to do.
I read somewhere else on the forum here that this issue is attributed to the Widcomm Buetooth stack on our phones. Whenever I connect my headset to my phone or my laptop, I receive a warning that the volume must be adjusted on the output device, and cannot be adjusted on the phone/computer. It may be related to the poor support for AVRCP.
Avatar28 said:
Try turning it down on the phone first? Or get a player that uses it's own volume control instead of the system volume (I believe Mort Player and Nitrogen will do this).
Click to expand...
Click to collapse
ok, so it seems that this wincomm bluetooth stack or whatever SUCKS. You're right....I guess the only work around i guess is a player that doesnt use the system volume, like coreplayer.
Coreplayer is great for movies, but for playing mp3's i would prefer Slide 2 Play.
Havent tried nitrogen yet though.
Does a mp3 player exist that is similar to slide 2 play, but doesnt use the system volume of the phone?
I too am not able to use many of the bluetooth audio accessories such as my jabra headphones, desktop speakers and my indash audio system. None of which work as they did with my Kaiser. This was supposed to be an upgrade to my Tilt and it doesnt even support the OLD protocals that were common 2 years ago?? Im seriously considering switching to blackberry. Anyone intrested in a nearly new Tilt 2. Goodbye htc (high tech crap)
THis is a problem with the bluetooth stack, just email HTC so they can get a patch for this. or microsoft because they are the ones that control what stack it gets.
this Goes for the HD2 and others too

Playing music over a regular bluetooth headset with the Evo

I searched around, but I didn't find an answer to this specific question. I have an HTC Evo, and a regular Bluetooth headset. I'd like to be able to play music/podcasts/whatnot through the headset.
It works great for phone calls, but once the call is over, it goes back to using the speaker. I'm assuming this has something to do with Bluetooth profiles since I was actually able to play music through Bluetooth in a car I rented a few weeks ago. I had to change the audio setting on the car, so it seems like the Evo can send audio through Bluetooth if it detects a certain profile (A2DP?).
Is there an app that allows me to choose to reroute my audio from the speaker to a regular bluetooth headset that only supports the headset and hands-free profiles? If not, I may need to see how feasible it would be for me to make one.
I have been searching in vane for Android software that would play regular audio through a regular bluetooth ear piece (that is normally used for a phone) rather than the external speaker or audio jack.
If anyone knows of such an animal, please let us know.
I realize what you're asking for, and I'm just going to tell you, odds are it's not going to happen. From what I've heard, the Bluetooth API's are fairly limited, and telling the system to use a BT Profile for something it wasn't meant for (and will sound horrible on, nevermind kill the battery life of your headset) won't be easy.
I'm not saying it's impossible, just not very likely to happen at this time. You'd probably be better off getting a decent pair of BT headphones instead. Sorry.
It won't work. Different protocols. If you get a bluetooth stereo headset that has a mic then it will work with both protocols.
This has been on the top of my list (along with a widget for enabling/disabling background data) since I got my Evo. I used this feature a lot on my Moto Q9C.
But I hadn't been able to find anything until now.
The audio quality isn't great but so far "Super BT Mono Froyo Free" is working well enough. I haven't disconnected my headset yet, so I don't know if it will reboot the phone. But the comments in the marketplace say to use a task killer if it happens.
I'm actually considering getting the full $6 version after the 5 days are up.
I just wish there was a way to make the call button function with the media player instead of starting the voice dialer.
Edit:
Have to change the media volume via settings or when the screen is off to increase music volume.
My jabra bluetooth headset allows this to happen but that bluetooth is meant to stream music through it also.
Sent from my GirLiE Evo with Tapatalk
what about these: http://cgi.ebay.com/New-Black-Motorola-S9-HD-S9HD-Wireless-Stereo-Headphone-/260631900070?pt=Bluetooth_Wireless_Products&hash=item3caedf2fa6
granted, they ship from Hong Kong so you're looking at a good 1-3 weeks for delivery (i got mine in about a week and a half)
But anyways, they work great for me. they answer calls, control track skipping, play/pause and volume. i love 'em.
App Work Around
I had the same issue with my headset. I went to the Android Market and searched. There are multiple apps out there. I got BTmono Free which allows you to play audio over your bluetooth if you pay for the $1 version you get more options. There are a few more other programs out there that do the same thing.
Good luck.
Thanks for the find Abini. d/l'd BTmono and it works like a champ for playing both music and for Netflix on my rooted EVO 2.2

Parrot car kit a2dp experience

Just wondering whether anyone else has connected their phone (I have a HD7) to a car kit or similar?
Here's my experience with Parrot Mki9100.
Using the parrot controls:
Most things work. Play and pause work, voice control works either by syncing your contacts to the parrot or by not syncing and then using the phones voice control.
For some reason if you pause the music you cant press play on the parrot kit again, you have to go back into the phone to press play.
Forward and back for tracks works, the skip forward and back doesnt.
Of course you can control from the phone however you want. I'm sad that the promised voice control of the zune interface didnt come through.
But the biggest problem is a slight crackle with the music. It's not a massive problem and I've not used any other devices so it might be that I'm expecting too much of bluetooth a2dp and i'm happy using it like this. But at certain types during songs which have lots of guitar going on you get a crackle.
I was trying to work out if it was the phone or parrot, so i've connected my phone to my laptop, playing music now and the same lovely crackle. Anyone else experienced the same?
Thanks and hope this was helpful to someone
I just connected mine to my car for A2DP as well (Samsung Focus). It streams music fine but my play/pause/skip controls don't work (they did on my WM 6.1 device). I also have the same issue of having to use the phone to resume after a call.
I get the slight distortion as well at HF (just from tweeters). I believe this is b/c A2DP includes compression in the protocol (its not full 20-20k bandwidth). Its only on a few songs for me and something I can live with.
I am experiencing the same thing. However, the bluetooth stack on wp7 is way...way better and works with parrot better than any of the previous wm versions.

Car mode issues + auto music!

Hi Guys
Strange one here.
I picked up a new van tonight with a bluetooth stereo that supports streaming audio over bluetooth so i thought i would give it a go.. music played but then kept on skipping to the next track. weird i thought and played around but couldnt get it to stop doing it.
I then dropped it into car mode (with no charger attached) and the thing will now not come out of car mode every time i press the home button it loads car mode. restarted several times and still does it. It also keeps randomly starting to play music!
When i plug in the USB cable the home button returns to its function of opening all panels preview or returning to home, but the music keeps on randomly starting... oh and now it keeps going to the panel preview by itself.
Anyone else had this? its doing my head in.. its as tho someone is controlling it!
1.28 aussie version VF branded...
Steve
if you can get into settings go to apps > all and find "car" click it and trying clearing data if that doesn't work go back and disable it, that should stop it coming up till you find a fix.
Also i believe that the "skip" on BT headphones is due to Beats Audio nopt sure if that's track skipping or just the music stopping for a seconds either way try disabling beats.
Thanks..
I disabled car app but it carried on doing it.. which was wierd. Restarted it a few more times and it carried on doing it and playing music randomly.
I uninstalled Jays headset control and it seems to have stopped it (as did pressing the power button for 10sec+) may try installing jays again... and try it.
Is jays capable of controlling bluetooth also? i will try enabling car app too.
Any one know of a headset control that allows configurable button presses but works on just the plugin headset?
when i mentioned skip.. it was actual track skip to the next track.. rather the 1.26 skip which was a noise while playing the track..
As a side note.. when i plugged the usb into the computer the 'what do you want to do' type window didnt appear as it should. With the hard restart and jays gone.. it now does!
Cheers for the reply..
Steve
OK tried it in the van this morning, and i now have NO issues.
Looks like Jays was the culprit, worked great for wired but not so for bluetooth. It now works extremely well with the car stereo with the exception that it doesnt transmit the track name etc.. but that may be the headunit (standard hyundai one)
Thanks
Steve

[Q] Bluetooth works with calls but not media audio

I have looked through 16 pages and have not found a solution.
My day old verizon G3 works with phone calls, but thats it. Audio wont play with videos or music when paired with bluetooth headphones
I have tried google play music and power amp.
I have rebooted the phone several times.
switched from dalvik and ART.
I have paired and Unpaired.
Tried every setting I can think of.
The Bluetooth headphones are Motorola S11 HD
They work fine on my computer, tablet, G2, note 3
any suggestions are greatly appreciated
Thank you in advance
jpimaging817 said:
I have looked through 16 pages and have not found a solution.
My day old verizon G3 works with phone calls, but thats it. Audio wont play with videos or music when paired with bluetooth headphones
I have tried google play music and power amp.
I have rebooted the phone several times.
switched from dalvik and ART.
I have paired and Unpaired.
Tried every setting I can think of.
The Bluetooth headphones are Motorola S11 HD
They work fine on my computer, tablet, G2, note 3
any suggestions are greatly appreciated
Thank you in advance
Click to expand...
Click to collapse
I use mine everyday to stream music via bluetooth. Are you sure the media option under the bluetooth connection is enabled? What are you connecting to?
Similar issue
I too own a Verizon LG G3 that I purchased recently. I also have a pair of LG Tone Ultras that I am having trouble with. I mainly use them for music and the occasional call. I've found that when I turned off phone audio under Settings > Bluetooth, I'm able to listen to music, which is nice, but the control buttons on the Bluetooth headset don't work, which is a mediocre workaround. Since I've tried a hard reset with no luck, I'll be contacting lg because at the very least, their own peripheral should work with their phone.
smallrye said:
I too own a Verizon LG G3 that I purchased recently. I also have a pair of LG Tone Ultras that I am having trouble with. I mainly use them for music and the occasional call. I've found that when I turned off phone audio under Settings > Bluetooth, I'm able to listen to music, which is nice, but the control buttons on the Bluetooth headset don't work, which is a mediocre workaround. Since I've tried a hard reset with no luck, I'll be contacting lg because at the very least, their own peripheral should work with their phone.
Click to expand...
Click to collapse
I come from the philippines and i have the g3 also. my bluetooth connection was fine it connected to my car and headset but now it only receives calls but does not play music through my bluetooth headphones. when i press the play button on my headset it plays on the device itself. checked under bluetooth setting and call and media and audio was checked.
my device is rooted. i did a factory reset but the problem remains unfixed. please help.
Bump same issue here
Sent from my LG-D851 using Tapatalk
Didn't have any issues until a couple days ago, then the phone stopped playing music through bluetooth. Phone is set to allow media through blutooth for my car connection, my cat says the phone is connected as a phone and as an audio device. I dunno what went wrong. Occasionally I am able to get it to work again by resetting, but it stops working again after a while.
I've noticed this same behavior.
I found that if I go into the Bluetooth settings I can uncheck the "media" option for the device, then check it again, and it will work until the next time I connect. Not a graceful solution by any means, but it keeps me listening until something more useful comes up.
Eric
Simple Solution for Me, LG G3 Audio Streaming
Well I had this problem. I could make calls and they worked fine, voice and sound.
I could not get streaming media to play but I could see that the songs were registering on my car display.
I tried everything, the settings on the phone, re-pairing. etc. Nothing worked.
I just found out that it was a more simple problem. Somehow the bluetooth volume got turned down and all I did was turn it up while testing the problem on another car stereo. Maybe it'll work for you, just turn up the volume while attempting to stream music to your stereo on your LG G3. There are various volume settings on the phone for different things. I have no idea how the volume could have been turned down, that low. It takes holding it a few seconds of holding for the volume to go back up. I have not adjusted the volume on the phone in some time....so maybe it is bug, dunno. Maybe its just an easy accidental thing, turning down the volume. I never adjust the volume on the phone with the back buttons, too hard to get to. That is how I turned up the volume in this case, back button on the LG G3
This is not the solution I read about where you can call someone, turn up the volume then the media stream works. I guess these could be related but not what I did.
Same problem (not fixed)
I've got the same problem with my lg g3 and mpow Thor headphones, I need quick help please
It must be the phone cause it has the same problems with a JBL charge 3
yeah, same issue here. Bluetooth connects for call audio only. Running Marshmello 6.0.1
aakashn said:
yeah, same issue here. Bluetooth connects for call audio only. Running Marshmello 6.0.1
Click to expand...
Click to collapse
Everything works fine here, so it's not a general phone issue.
Does it properly recognise the bluetooth device as headphones/speakers?
Also I see a lot of you talk about car bluetooth. There are a lot of cars that don't actually support streaming media over Bluetooth (just voice calls since they are much lower quality).
There was a thread on the main XDA page a few says ago.
Hi Engmia,
When I initially get into the vehicle the car does recognize the device with headphones/mic symbol however if I go into my bluetooth settings and look at the profiles that are connected, only the "Call audio" profile is available. If I unpair the device and restart my phone, then re-pair the device it will eventually connect and using "call audio" and "media audio" profiles. I believe this is a Marshmellow issue as it's happening in both of my cars.
Thanks,
Aakash
engmia said:
Everything works fine here, so it's not a general phone issue.
Does it properly recognise the bluetooth device as headphones/speakers?
Also I see a lot of you talk about car bluetooth. There are a lot of cars that don't actually support streaming media over Bluetooth (just voice calls since they are much lower quality).
There was a thread on the main XDA page a few says ago.
Click to expand...
Click to collapse
aakashn said:
Hi Engmia,
When I initially get into the vehicle the car does recognize the device with headphones/mic symbol however if I go into my bluetooth settings and look at the profiles that are connected, only the "Call audio" profile is available. If I unpair the device and restart my phone, then re-pair the device it will eventually connect and using "call audio" and "media audio" profiles. I believe this is a Marshmellow issue as it's happening in both of my cars.
Thanks,
Aakash
Click to expand...
Click to collapse
Hello,
If you car actually has A2DP (the Bluetooth media standard for streaming media over bluetooth) which is supported by having the option enabled when reconnecting then it's a bug either in the car protocols or the phone software.
I can't help further unfortunately but recommend you to use the current workaround you've found and submit a proper bug report.
I think the rebooting of phone is an unnecessary step, try just unpairing the device or even better, just resetting the connection to see if it will work and save some time.
You can also try updating to 7.1.1, to see if the issue is resolved there.
Personally I've never experienced issues on neither 5.0, 6.0 or 7.0 with my bluetooth headphones. In dact I was always pleasently surprises by how well the pairing worked.
Thanks for the reply engmia. I know both vehicles support A2DP, and I do not have issues with a different device. Are the 7.1.1 roms all AOSP? Would they be okay to use as a daily driver?
Thanks!
engmia said:
Hello,
If you car actually has A2DP (the Bluetooth media standard for streaming media over bluetooth) which is supported by having the option enabled when reconnecting then it's a bug either in the car protocols or the phone software.
I can't help further unfortunately but recommend you to use the current workaround you've found and submit a proper bug report.
I think the rebooting of phone is an unnecessary step, try just unpairing the device or even better, just resetting the connection to see if it will work and save some time.
You can also try updating to 7.1.1, to see if the issue is resolved there.
Personally I've never experienced issues on neither 5.0, 6.0 or 7.0 with my bluetooth headphones. In dact I was always pleasently surprises by how well the pairing worked.
Click to expand...
Click to collapse
aakashn said:
Thanks for the reply engmia. I know both vehicles support A2DP, and I do not have issues with a different device. Are the 7.1.1 roms all AOSP? Would they be okay to use as a daily driver?
Thanks!
Click to expand...
Click to collapse
Yeah, you are looking for a custom AOSP rom for 7.0 since LG isn't planning to release the update.
It's absolutely lovely for a daily driver, works great and is quite good stability wise. Sometimes a new weekly (LineageOS) will have an unexpected bug, but that's why you just keep the previous version or a backup to keep everything running smoothly.
Going back to stock would be a pain for me at this point, both function and performance wise. I don't think you'll be missing anything from the stock rom, and most importantly, double tap to wake works.
problem seems to be syncing to multiple devices
Ran into this problem this morning.. I have an LG HBS900 headset paired to my LG G3 and my PC.. It looks like the PC's bluetooth set it up as a media device and the phone would only connect it for voice calls, no options for media showed up in the bluetooth settings on the phone..
To fix the problem:
I paired the headset to my PC and and then unpaired it and shut off bluetooth on my PC.
I also unpaired the headset from my phone, cleared the caches and rebooted.
After reboot I paired the headset to the phone and media options were available again..
Hope this helps
Just had this happen to me now ... Couple of restarts, syncing my headphones to a computer and back to my phone fixed it for some reason.
Same issue with the LG V20 Smartphone
SmartPhone: LG V20
Service Provider: AT&T
Android 7.0 (not rooted)
Kernel 3.18.31
Bluetooth Headset model: LG HBS730
Pairing is not a problem. It pairs quickly and connects both phone and media controls, however the media controls do not work. The buttons themselves are connected and working because when I press and hold any of the media buttons, I'll hear a quick double-beep. The buttons that do not work are the "play/pause" toggle, the "play next" and "play previous" buttons. The buttons that do work are the "volume up/down", the "answer/hangup" buttons.
I've tried some of the previously mentioned suggestions, like disable then re-enable controls and pretty much have done that will all the media controls in settings and within the applications.
The LG HBS730 worked perfectly for over a year with my previous phone, the Samsung G5 Active and works perfectly with my 2 Android tablets. The headset works fine.
The LG V20 bluetooth media controls also fail in the identical ways when the phone is connected to my Toyota Highlander's Bluetooth. The phone answers and hangs up properly, but the music will not pause or play until I hit the button on the phone. The controls do not function from the Highlanders audio controls on my console. This is also true with my Honda Link Bluetooth. Same exact symptoms. I have to use the phone to control the audio.
I have logging enabled on my phone if anyone knows how to get the logs off this LG, I would be happy to donate them to the cause of getting this fixed.
--Tom
tripleplay said:
SmartPhone: LG V20
Service Provider: AT&T
Android 7.0 (not rooted)
Kernel 3.18.31
Bluetooth Headset model: LG HBS730
Pairing is not a problem. It pairs quickly and connects both phone and media controls, however the media controls do not work. The buttons themselves are connected and working because when I press and hold any of the media buttons, I'll hear a quick double-beep. The buttons that do not work are the "play/pause" toggle, the "play next" and "play previous" buttons. The buttons that do work are the "volume up/down", the "answer/hangup" buttons.
I've tried some of the previously mentioned suggestions, like disable then re-enable controls and pretty much have done that will all the media controls in settings and within the applications.
The LG HBS730 worked perfectly for over a year with my previous phone, the Samsung G5 Active and works perfectly with my 2 Android tablets. The headset works fine.
The LG V20 bluetooth media controls also fail in the identical ways when the phone is connected to my Toyota Highlander's Bluetooth. The phone answers and hangs up properly, but the music will not pause or play until I hit the button on the phone. The controls do not function from the Highlanders audio controls on my console. This is also true with my Honda Link Bluetooth. Same exact symptoms. I have to use the phone to control the audio.
I have logging enabled on my phone if anyone knows how to get the logs off this LG, I would be happy to donate them to the cause of getting this fixed.
--Tom
Click to expand...
Click to collapse
Sorry logs don't help me since I'm not a developer. I don't experience any issues on my d855 running LineageOS 7.1.1 and AKG Y45BT headset.
Pairing, controls, music playback all work perfectly fine.
I suggest you try contacting LG if the headset's controls are working on other devices.

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