Data connection problems - Desire Q&A, Help & Troubleshooting

Hi Guys
Allmost every rom I tried with 2.2 froyo, are not working for me.
The problem is: I don't have data connection at all.
I have full signal, but the phone do not tell if it's 3g og edge I'm on.
I have only found one rom which I have internet connection on, and that is FIRERIZN. On this rom I also get the information about its 3g or egde im on.
I wunder whats the difference between this rom and the others ?
What could be the problem, are there other danes which have the same problem as me ?
Hope someone can help me out..
Regards
JC

Hi,
I'm not an expert but from my experience, i always do full wipe and installed the latest radio before i flash the rom. So far the data connection was good. Although some froyo roms when installed have issues with hsdpa icon but it actually connected to hsdpa. Hope this info helps.

You could try - settings - wireless and networks - mobile networks - network operators - ( choose your network ) or there's - access point names ( not 100% sure what it is but my carrier Vodafone is on the list )
Just done a little research and it looks like the APN is the mms internet side of things
Sent from my HTC Desire using XDA App

Thanks for the answers guys.. but.
I allways do a wipe before flashing and i have the latest radio 5.09.00.08.
I have tried to select the the operatør this way, but i didn't go data connection.

Could it be the APN settings, there are causing the problem ?

Dumb question, but is data connection turned on in settings.?
It was turned off by default when I installed dj droid....
Sent from my HTC Desire using XDA App

Related

Mobile Internet connection dropping

Hi guys, after installing the latest radio on my Hero I get the feeling that my mobile internet connection (both HSDPA, 3G and 2G) seem to be dropping more often than before. I haven't monitored this prior to upgrades so I can't say for sure. But is anybody having the same experience?
Also is it possible to downgrade the radio? Do you just reinstall the old radio?
Thanks.
yes i have the same issue. my mobile internet and also the gps stops to work after a while of not using the phone. i have to restart the phone to get gps back to work.
mobile internet can also be reactivated by activating and deactivating the "only 2g networks" option.
this failure sucks because i just recognize that the mobile internet is down because i didn't get push mails for a while.
I have noticed that as well
Yep me too. I can be browsing (web, market, or rss) for a while, then lose connection for a bit, then it will suddenly work again.
Can we reflash the old radio?
No need. It could be the APN settings. I was having problems on T-Mobile with HSDPA dropping and read in another post to go to the T-Mobile support page for the G2 and select Connecting to the Internet --> Set up the phone for internet surfing --> and follow the instuctions to set up a new APN. Worked for me
I have the same problem.
I have installed the new Hero ROM two weeks ago, one week ago mobile internet disappeared from my phone. Before this it was very good.
I can't find the good solution for this issue. Please help.
Same radio ROM. But there were internet for a week with this ROM.
I don't understand.
(I have tried to reflash the ROM, but not solved.)
Same problem here.
Mobile network has been unstable since I bought it.
When I turn it off for a while and turn it on again, I can't see the icon on the top bar. What I have to do is going to Settings - Wireless controls - Mobile network settings - Network operators - Select automatically.
Sometimes the connection is lost while using. I have to do the same thing like above to make it work again.
I also contacted HTC's customer service, but I haven't got any response.
Too bad!
I find if I leave it then it comes back. Every so often it goes...then the firmware eventually notices and it reconnects. Annoying. Hopefully this will be fixed when T-Mobile release thier version of the ROM update later this week.
I have the same issue, but it seems like it only happens when I leave a wirelss-zone (and not every time I do that either).
When I leave home, it will maybe 1 of 3 times not connect to 3G before I manually connect again (Settings - Wireless controls - Mobile network settings - Network operators - Select automatically)
I've just used AnyCut to create a shortcut to this menu-option so it is less annoying, but a more permanent and official fix would be great.
same thing in my one thats why i hate htc from now one loots of bugs in hero headphones led net go back to htc hd how you can release phone if is not done properly
TheBrit said:
No need. It could be the APN settings. I was having problems on T-Mobile with HSDPA dropping and read in another post to go to the T-Mobile support page for the G2 and select Connecting to the Internet --> Set up the phone for internet surfing --> and follow the instuctions to set up a new APN. Worked for me
Click to expand...
Click to collapse
TheBrit's settings appear to have resolved the issue. have been logged into instant messenger for more than an hour without the connection dropping off give it a go guys.
wow, how much better is that
Guys, if u have the dropping connection concern, as I did, please follow tmobile link in previous posts or a one for your mobile provide apn settings, I've just done it and have had no dropped connections for ages
i was also having the same issue but since installing the modoco 2.6 enhanced rom with the radio ending in 07.08 all has been good.
dropping connection
Hi,
I have a g2 Touch from T-Mobile germany.
It runs Runs modaco 2.6 with the newest Radio. Dont know the number it ends on 0708.
I have the prob with dopping connections. But i cant download the settings from tmo germany, because there are no settings to download. Can anyone help me? Or Can i flash the old Radio back? And where can i get it for tmo germany?
Volker

3g/gprs problem

From today my phone doesn't seem to connect to 3g/gprs network. the 3g icon is down and antenna is ok. i can do call but i can't connect to data network. i try to mount my sim on another phone and all work and another sim to desire but 3g not work. so i try to do a factory reset but not work....
what's the problem???
Hi, did you check in settings/wireless if mobile network is enabled. And if you upgraded to 2.2 maybe your operator APN is not there anymore. Did you do something like flash radio, rom or something else which could cause it. Also do you have a backup of your old system.
mobile data connection is on and i'm with not rooted original froyo update.
Then go to settings/wireless/mobile network settings/access poin names. Some people reported they lost the access points after the update and needed to enter them manually
seems to be a problem all around the world at the moment, a lot of data networks seem to be down
From another thread, Orange network was down yesterday and is still not working properly. You on orange?
Sent from my HTC Desire using XDA App

Data Not working...... Help !

Been flashing the DHD for about a year now and never had a problem with it.
S-OFF ENG etc, running MDJ's 3.1.1 ROM.
Not flashed the phone for a week or so but as of this afternoon my mobile network just sits at "Turning on.."
Will not connect data.
Wireless OK. just no data.
Ive not messed, installed, uninstalled anything for a while and this morning it was working ok.
Anyone got any ideas ?
+1. Same here. Was working fine, then I noticed the data icon was missing.
Have tried different roms, radios, etc. But no joy.
Any help, gratefully received on this matter.
Just out of interest, what network are you on?
Edit. Definitely something wrong with Orange. Unable to connect to my account with the Orange app.
Sent from my Desire HD using Tapatalk
+1 same stock 2.2.1 with orange. No data
Sent from my Desire HD using Tapatalk
I have had the same problem, but had related it to a dodgy data import from MyBackupPro as it was working and then wasn't. Nothing I did would bring it back apart from a factory reset. I didn't reload the data and it's been OK so far but it could be a similar problem.
I am on stock Gingerbread.
Just flashed a new ROM, problem solved. Couldn't be bothered waiting months no doubt for orange to update to 2.3 and put all their crapware on it.
Sent from my HTC Desire HD using Tapatalk
?
by saying no data you mean in 3g networks?
Yeah 3g
Sent from my Desire HD using Tapatalk
see if you stuck NPC data in the phone company
I’ve experienced this too when I was in some areas, it happened in place you’ve been before and used 3g?
In my country whenever I go to the beach I lose 3g network and it keeps trying to connect...
Probably you know it, but...
If you use widget to turn on/off your data, and if you changed ROM from older to Gingerbread, it seems that this doesn't work. It is partially true- widget doesn't work anymore, but you can still turn on/ off your data from upper dock -> quick settings -> cellular network data (or something similar )
Me too, and I'm running stock 2.3.3 on Vodafone UK. No icon by signal strength bars, although apparently signal strength at -75dBm.
I can force it into 2G by selecting GSM only and the icon comes back, but not so for WCDMA only.
Also noticed in Quick settings from pull down notification bar that 'Mobile Network' is always 'Turning on...' and won't toggle.
Any ideas?

Data connection keeps dropping

I'm running my Captivate glide on Orange network (device is unlocked).
I rooted it following all the steps shown in http://forum.xda-developers.com/showthread.php?t=1378082 (BTW, works great thanks).
I kept AT&T rom, but issue happens also with Rogers rom.
This happens only on 3G/3G+ connections.
WiFi works great.
The issue looks quite simple: data connection drops (very) often.
No more email push notifications, ...
Have to go to Settings > Network > Airplane mode : switch it on and then witch it off to get data connection back.
It is not an operator issue. My other phone(s) are using the same and data connection works.
Is this a radio rom issue ? Is there a fix ? (didn't find a thing related to that issue).
Anyone having this issue ?
Depends on how strong your network is, I have experienced this a few times.
I keep getting this now that I have had more experience with it, anyone else experiencing random sharp drops in data speed/connection?
vil33 said:
Depends on how strong your network is, I have experienced this a few times.
Click to expand...
Click to collapse
Well, I have 4 out of 5 bars... Signal looks strong enough to me.
If I use the same SIM card in a HTC MyTouch 4G slide => Works great, no data connection drops at all !
Looks like it depends on what programs are running and using the data connection:
- email push - connection last long enough.
- when I'm running Bejive (IM) - connection last a bit less (before the 1st drop).
- when I add Skype & LoudTalks : almost every 5 minutes connection drops.
I also noticed that after a voice phone call, sometimes data connection doesn't (cannot) restart by itself ...
Here is an idea :
Is there a way to tweak Operator connection like it can be done with HTC phones : GSM + CDMA, CDMA Only ?
Because when you switch the phone to CDMA only, it uses different frequencies and allow to keep data connections while talking on the phone.
Didn't find that option in Captivate Glide settings ...
frav said:
Well, I have 4 out of 5 bars... Signal looks strong enough to me.
If I use the same SIM card in a HTC MyTouch 4G slide => Works great, no data connection drops at all !
Looks like it depends on what programs are running and using the data connection:
- email push - connection last long enough.
- when I'm running Bejive (IM) - connection last a bit less (before the 1st drop).
- when I add Skype & LoudTalks : almost every 5 minutes connection drops.
I also noticed that after a voice phone call, sometimes data connection doesn't (cannot) restart by itself ...
Here is an idea :
Is there a way to tweak Operator connection like it can be done with HTC phones : GSM + CDMA, CDMA Only ?
Because when you switch the phone to CDMA only, it uses different frequencies and allow to keep data connections while talking on the phone.
Didn't find that option in Captivate Glide settings ...
Click to expand...
Click to collapse
Settings --> Wireless and Network --> Mobile Networks --> Network Mode
Didn't make a difference for me using HSPA only.
vil33 said:
Settings --> Wireless and Network --> Mobile Networks --> Network Mode
Didn't make a difference for me using HSPA only.
Click to expand...
Click to collapse
I just checked ... I don't have the "Network Mode" option in "Mobile Networks" section.
I have Roaming, allow data connection, APN, ... but not Network mode.
Weird...
I checked the operator info. Nothing out of the ordinary there.
I'm stuck ...and it keeps happening. No solution for now.
frav said:
I just checked ... I don't have the "Network Mode" option in "Mobile Networks" section.
I have Roaming, allow data connection, APN, ... but not Network mode.
Weird...
I checked the operator info. Nothing out of the ordinary there.
I'm stuck ...and it keeps happening. No solution for now.
Click to expand...
Click to collapse
Maybe try flashing the Rogers kernel and ROM since that's what I have?
vil33 said:
Maybe try flashing the Rogers kernel and ROM since that's what I have?
Click to expand...
Click to collapse
Already did that, but that was a few days ago when looking for the WiFi tethering feature ...
I'll flash it back to Rogers kernel & ROM and test.
Update: Flashed Rogers rom.
Good news is I now have the Network settings back. (AT&T rom is not the right one, for sure !)
Data connection last longer. But the issue is still here.
Still investigating...
Anyone else having this issue ?
the day before yesterday, I went to the copier room in my school and stayed for about 2 hours (too many copying). before i get out, i have no signal (mobile network not available). I need to go out to have signal back or reboot.
It happened again yesterday on the exact same location, I'm going to be there again now.
I believe it might be location wise....in my case at least.
gabby131 said:
the day before yesterday, I went to the copier room in my school and stayed for about 2 hours (too many copying). before i get out, i have no signal (mobile network not available). I need to go out to have signal back or reboot.
It happened again yesterday on the exact same location, I'm going to be there again now.
I believe it might be location wise....in my case at least.
Click to expand...
Click to collapse
I checked, looks like it is not linked to a specific location. I've been travelling and issue kept occuring.
Once data connection is ok, it usually stays up for 2 to 5 minutes, then drops.
"4G" symbol is still displayed - but no more data connection. Web pages not available in browser, no email sync, no more IM, ...
While data connection is down, Cellphone still works, WiFi as well.
It may be linked to an APN issue ... Or definitely a Radio ROM issue.
I'm running Baseband I927RUXKJ5.
Anyone else having this issue ?
When I got the phone the AT&T rep told me there was a known issue with the phone dropping down to lower data speed. He told me if I experienced it to get a new SIM card. Doesn't sound exactly the same but maybe try that?

[Q] Internet question

Hello there, I have a CDMA Desire which I have flashed to Page Plus a while ago, everything is working on it, including data. But, I seem to only get a 1x connection instead of 3G. I know this may seem like a stupid and noobish question, but I would just like to know if there is any way to switch it to 3G? And what would I need to do? I appreciate any help in advance.
usually you don't have to switch anything on for 3g. if i remember correctly there isn't an option to switch between 2g and 3g on the original htc-sense rom anyway, you only can switch off mobile data completely. so if you have switched on mobile data you should be on full 3g-speed. according to my experience this does not necessarily mean you have a fast internet connection, though.
Hi,
usually the device is configured to use 3G (if available) by default, you can check the setting anyway, just to be on the safe side, Settings->Wireless & networks->Mobile networks->Network mode and choose the double option (on my device it is GSM/WCDMA auto but in the US I guess it will be slightly different).
I hope I've been useful,
bye
ildanish
I'm still confused. When I go to mobile networks on the settings, there is no option to change the network settings, only for the system select and such. If it helps a bit more, I'm currently on the MIUI rom. What would I need to do to get 3G working? Sorry if I'm still sounding like a total noob, it just seems weird that I would only get 1x instead of 3G.
Hi,
can you please post a screenshot of your mobile networks settings?
Just to see if it helps us understanding better
Sent from my HTC Desire using XDA App
I cannot post a screenshot right now, but basically, when I press Mobile Network settings, I get 4 options. Data enabled, always recieve MMS, data roaming, and system select. When I press system select, the only two options are automatic and home only.
Mmm I don't know what to say, I checked also on my secondary phone (Huawei, standard stock android) and I have the same configuration items plus 1, "use only 2g networks", I don't know why you don't have it
Sent from my HTC Desire using XDA App
I googled a little bit and I found out that some people are experiencing the same problem with miui, they can't get 3g working and can't find the conf item in mobile networks settings. Why don't you try a different ROM? Just to check whether it is a miui problem
Sent from my HTC Desire using XDA App
I'm still not having much luck. Do you guys think it could be related to the PRL? Or should I keep trying to find more ROMs to flash?
ildanish said:
I googled a little bit and I found out that some people are experiencing the same problem with miui, they can't get 3g working and can't find the conf item in mobile networks settings. Why don't you try a different ROM? Just to check whether it is a miui problem
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
Same thing happening with me on ICS...

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