Sprint recognizing the Body Gloves crappiness... - EVO 4G Accessories

So, over the past two months, my body glove case from sprint has basically just fallen apart. I remember when u first got it, I thought a lot of the reviews were full of **** bc it worked so well for me. Then, both of the top corners chipped off the backside just from normal use! No drops! I don't even put my phone in pocket, I use a holster.
The straw was when the piece by the volume broke. I called sprint, and they said that it was an in store issue. So I went in the next day.
I go in with my receipt. It was just over two months old, so I was all ready to cuss these people out when they said something, but the guy who came to the podium said I dint even need my receipt, that it was known problem and they replace these all the time.
Of course it varies store to store so ymmv, but if yours gas broken, its at least worth giving a shot at just bringing it back bc it seems like they've caught wind that these things are junk.
All spelling errors thanks to xt9 on my Evo!

Which body glove case?
Was it this one?
http://www.estocksurplus.com/product_info.php?products_model=BG-9145301-MobA

No, its the one sold directly from sprint
All spelling errors thanks to xt9 on my Evo!

the reason you didn't need a receipt is because its a Sprint only product, and its less than a year old because its for the evo (obvious) and sprint warranties all of there accessories for a year.
You are however by policy still supposed to have a receipt but i'll tell you right now that accessories at sprint stores are fairly loosely controlled haha solong as its rung out of the inventory doesn't matter
oh and BTW every single body glove I've ever sold for sprint was a POS the coating always comes off.

LOL I told ya! Even the one from bodyglove with the foam back is crap. I have had both versions and they are both POS. I will never buy a body glove product ever again, as mentioned they always start to peel as was the case when I had my Lg env touch. Otterbox needs to get the ball rolling so I can buy a case that doesn't explode when you drop it.

Mine broke recently too, I'm going to try too return, what will they do, refund me, give me new one, or can I exchange for different case?
Sent from my HTC Evo 4G using XDA app

I'm on my 3rd right now, the others have been returned without an issue. This one will probably go back soon as well because it's starting to break, that is, unless the Otterbox cases are available before it completely breaks.

This story is an EXAMPLE of why you shouldn't go into a store or whatever with a "I'm going to cuss them out if they dont do what I want" attitude.
Ask anyone who works customer service and they will all tell you that customers who act like assholes and start cussing etc will be told to leave.

MrDSL said:
This story is an EXAMPLE of why you shouldn't go into a store or whatever with a "I'm going to cuss them out if they dont do what I want" attitude.
Ask anyone who works customer service and they will all tell you that customers who act like assholes and start cussing etc will be told to leave.
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Damn you, you worthless piece of...
Oh, my bad. I agree with you completely. Good point. Chances are if you have a problem, it's a pretty common problem. If you are calm, they will be much more willing to help.

mine broke at the volume rocker, and they wanted to give me a cheesy ass rubber one.. I said EFF that, i just ordered 2 seidio rugged cases for me and my bro.

TJDuckett said:
I go in with my receipt. It was just over two months old, so I was all ready to cuss these people out when they said something, but the guy who came to the podium said I dint even need my receipt, that it was known problem and they replace these all the time.
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you sound like a delightful person...

before i got my case from BB i went thou 5 of them POS bodyglove cases

Just remember retail employees are there to sell you crap and help you, make it easy on them and let them do there job.
they didnt make the case, they didnt make the f'ed up billing process, they didnt make your problem haha.
Altho I will admit I f'ed up some peoples sprint accounts before, minor stuff, always fixed it, just a email away haha. very rare.

I got one off Ebay for five bucks. I wonder if sprint would replace it.
Sent from my PC36100 using XDA App

I threw mine in the trash today at lunch...

Does it have to be within 30 days from purchase to get it replaced or refunded?

No, all accessories are covered with a year warrantey. I used up 6 of those crappy cases and never had a problem returning them.
They even let me return my last unbroken one and credited it towards the purchase of a new otterbox case.

I bought my evo used and it came with a Body Glove case. I have to say it is the biggest pos i have ever seen. The grey rubber back is peeling off and yes the part by the volume broke on mine too. I just filed down the sharp edges, I like having easier access to the volume. I'm going to be a freeloader and see what they will offer me in exchange.

rahb0sse said:
I threw mine in the trash today at lunch...
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Lol nice. Im wondering if I can take mine in and subtract the price for this crap and get an otterbox. I don't have my receipt though
Post while drift

Jfree3000 said:
Lol nice. Im wondering if I can take mine in and subtract the price for this crap and get an otterbox. I don't have my receipt though
Post while drift
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you should be able to! i did this last night and all i paid was the $10 difference for the otterbox! the reps says he has replaced more than 10 of these cases!

Related

kickstand wear and tear

Is anyone else worried about there kickstand in the long run wearing out and becoming lose and not springing back snug against the case but instead flopping around every time you use the phone like a dead appendage or is it just me?
prestonr83 said:
Is anyone else worried about there kickstand in the long run wearing out and becoming lose and not springing back snug against the case but instead flopping around every time you use the phone like a dead appendage or is it just me?
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I am. Not because i hope it doesn't, because from what it feels like..i know it will
I honestly don't understand people on every Evo forum on the 'net worrying about things that may possibly happen sometime in the future. Just enjoy the phone!
SPENONE said:
I am. Not because i hope it doesn't, because from what it feels like..i know it will
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when it happens...duct tape!
Get insurance on it and be done with it. I purchased Sprint insurance but will look towards a third party insurance to see which would come out cheaper. $14/mo X 24 would be $336 over the course of 2 years. I hear there are some reputable companies out there that insure at a cheaper price.
Don't worry and I don't see myself using the kickstand that much anyway because I prefer to hold it.
gqstatus0685 said:
Don't worry and I don't see myself using the kickstand that much anyway because I prefer to hold it.
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Agreed. LOL the only time i've used that kickstand, is to say "look it even comes with a kickstand" HAHAHAHA
Mine has already devoloped some side-to-side wiggle that I'm kinda worried about. Guess I should have listened to my mom when she told me to quit playin with it
I don't plan on actually using it either.
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Sent via the XDA Tapatalk App
gqstatus0685 said:
Get insurance on it and be done with it. I purchased Sprint insurance but will look towards a third party insurance to see which would come out cheaper. $14/mo X 24 would be $336 over the course of 2 years. I hear there are some reputable companies out there that insure at a cheaper price.
Don't worry and I don't see myself using the kickstand that much anyway because I prefer to hold it.
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14? I'm paying $7 a month and they said it was the best and only insurance they had.
So, they probably have two Evo's they are insuring...
at bestbuy i did a test with demo and i literally pulled it out and slammed it back in (giggidy) about 200 times and its perfect still.

Can I swap my 002 for 003 if its a bit banged up? (pics link inside)

I have 002 Novatec that I purchased from Radioshack on June 4th at 6am here in Salt Lake City,Utah. My question is, I've banged it up a tad bit and was wondering if I bring it in (unrooted/stock of course) to radioshack and explain to them why I want to be put on the waiting list for a new one (30 fps cap, purple hue,not as bright as 003s) and maybe even show them the comparison picture of the 002 to the 003, and they deny me, do I goto sprint next or call HTC or keep trying?
http://tund.imgur.com/evo
i was under the impression that you could return it w/in 30 days for whatever reason. at least, that's what Dan says in his commercials.
or you could just tell em that you get crappy service inside your house so what's the point of having a phone you can't use at home.
healthpellets said:
i was under the impression that you could return it w/in 30 days for whatever reason. at least, that's what Dan says in his commercials.
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the thing is,.. the screen has 2 minor scratches,kickstand is scratched up a wee bit, the camera lense has a scratch or two but not right in front of the lens just off to the sides, and the corner has a ding, can I return it in that condition? I will post screens soon!
healthpellets said:
or you could just tell em that you get crappy service inside your house so what's the point of having a phone you can't use at home.
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crappy 4g service mind you, but thats what wifi is for
If it been less then 30 days your fine. Even if its been a few days over they can still do it. They might charge a restocking fee, but they can waive it. just be firm when handling those lovely radio shack employees.
Pics: http://tund.imgur.com/evo
Its 30 days if the phone is in perfect shape they have to take it back. If it isn't, like yours, then your taking your chances, you may have to plead/grovel.
Good luck!
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Sent from my god phone.
mrono said:
Its 30 days if the phone is in perfect shape they have to take it back. If it isn't, like yours, then your taking your chances, you may have to plead/grovel.
Good luck!
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Sent from my god phone.
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Hmm so crappy signal inside buildings/home might defeat the fact that my phone is a bit thrashed?
Damn,
Did you drop it into a pile or rocks or something?
Getting paid $8/hour they probably won't care... YMMV
Wayno-san said:
Damn,
Did you drop it into a pile or rocks or something?
Getting paid $8/hour they probably won't care... YMMV
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Dunno, i brought it in couple weeks ago and showed the dude that sold me the phone the scratches on the screen, he was like dunno if we will be able to accept that phone, so I guess im stuck with it,.. which isnt a bad thing for me, just my wallet. So the question now i guess is, can I convince these RS guys to exchange my 002 with an 003 and hope I get an epson screen? I will be going straight to ZAGG HQ here in Salt Lake to have them install thier Invisshield since I'm so clumsy at it, if I do get a new evo.
You're still within 30 days, so even if RadioShack won't take the phone back can't you still cancel your service, or get a cheap dumbphone and change your plan accordingly? You can always sell your Evo on Ebay or something then.
EDIT: since the OP changed his original question, this post is no longer relevant
Probably depends who you talk to and how nice they are. Some Radioshacks will inspect the phone more in-depth than others. Basically you are wanting to exchange a nicked up phone for a new one. "30 fps cap, purple hue,not as bright as 003s" are not really considered defects. Unless you bought the warranty from them that covers wear and tear, then it's gonna be a hit or miss.
edit: I just skimmed your pictures and those are some pretty bad nicks. I thought it was just light surface scratches here and there. Good luck, but I'll be pretty damn surprised if they took that back.
Seriously?
gthing said:
Seriously?
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+10000000
Outside of just not taking care of your equipment your only real reason is from what you have read on the internet. You actually have no legitimate reason to return the phone. You probably never notice any difference until you read about it. It hasn't been proven with enough comparisons which panel is better or brighter. Now some are sticking with the nova panels. Tweaks are being done as well.
Funny you mention a refund due to it being heavy on the wallet yet you would take an 003 with epson if you had a chance.
Please don't post a complaint about how horrible customer service is when they don't fullfil your request.
Sent from my PC36100 using XDA App
I really don't get how people can't take care of their expensive equipment.
If anything, try to go to a Sprint retail store and see if they'll let you swap over or do a dumbphone swap then get on the list for the rev0003. Considering your lack of care for your equipment, your odds are low. It would cost them money to take your phone back since they'd have to replace the screen and camera lens.
mrmomoman said:
Outside of just not taking care of your equipment your only real reason is from what you have read on the internet. You actually have no legitimate reason to return the phone. You probably never notice any difference until you read about it. It hasn't been proven with enough comparisons which panel is better or brighter. Now some are sticking with the nova panels. Tweaks are being done as well.
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Click to collapse
Serious? -10000000. The reason I even began searching these forums was for a fix to the sluggish performance. This is not my first android phone. I've had an Incredible with Verizon and borrowed my cousin's N1 for a few days while waiting for the Evo to come out. Now that there is a psuedo fix for the fps issue, a real fix that doesn't break and FC everything is imminent. But a brighter screen with richer truer blacks and no screen seperation? Nobody knew the 003 were brighter with richer blacks untill the screen shot comparison.
I could tell immediately that the EVO had fps issues, the scrolling would glitch out and skip, the app drawer, the overall fluidity felt like something was holding it back, htc. I tried out the fix and man the evo blazes! Can't wait till they perfect it!
mrmomoman said:
Funny you mention a refund due to it being heavy on the wallet yet you would take an 003 with epson if you had a chance.
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Who Wouldn't? I'm paying for it, I want the best, just like the next guy.
mrmomoman said:
Please don't post a complaint about how horrible customer service is when they don't fullfil your request.
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I will do whatever I please.
cosine83 said:
I really don't get how people can't take care of their expensive equipment.
If anything, try to go to a Sprint retail store and see if they'll let you swap over or do a dumbphone swap then get on the list for the rev0003. Considering your lack of care for your equipment, your odds are low. It would cost them money to take your phone back since they'd have to replace the screen and camera lens.
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At the time of purchase that Radioshack did not have any screen protectors and only a universal smartphone body glove clip on case which is pretty dam useless,added unnecessary bulk to the phone and did not give me access to any of the buttons. It was just a holding case.
There were no limited edition Seidio Innocase Active Cases. Though I agree I am partly to blame for not babying it until suitable protection was available, one of the first threads I read was about how the phone had Gorilla Glass which seems like bs due to how easy it is to scratch the screen. =\
gthing said:
Seriously?
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My dad can beat your dad, wanna fight about it? Meet @ Radioshack next to the Subway in Taylorsville. I shall have made a makeshift sword for my evo and we shall have a battle to the death in front of RS employees. LOL
thats pretty banged up within 30 days haha

How can I replace my Evo with Best Buy protection plan

Does anyone know how replacement with the best buy protection plan works for the evo??. When i bought my phone i skipped out on the $10 plan for protection because it seemed stupid. A few days later i bricked my phone so i went to best buy and they actually replaced my phone, but i think it was a used/refurbished phone. Now i feel like the phone has gotten really slow and I've dropped it so many times that the corners are all cracked and there is a white powdery looking spot in one corner of the screen which i think is from a drop. So now i really want to have it replaced by bestbuy, but lately i've been hearing about a lot of stories where people had their phones sent off to repairs and it took a while. Is this true?? How can i have my evo replaced by best buy??
never mind, decided to just cancel that black tie protection, heard too many crappy reviews. When i called some creepy lady tried to make small talk with me... it was pretty weird. She was trying to make a joke or something, then she said she wasn't from cali she was from massachusetts... even though i never asked lol

Okay, maybe buy clear battery door from custom evos BAD EXPERIENCE (Positive Update)

Okay, so I ordered one a WHILE ago, and I received it. The door did not fit, in other words, it required an immense amount of pressure to place it on the phone with all clips holding, and even then the stand would not come out of the back of the case without excessive, and i mean excessive, force. When it was out, when you pushed it back in, it shifted the door out of place and forced one of the clips to pop off. It was not form fitting, as in there were gaps between the battery door and the back of my evo. Just for kicks I tried it on another evo, maybe it was just mine. Didnt fit there either. I contacted by email, no response. Website? no response. I eventually received a PM on the xda-developers forum, and was told to record a video of the problem with the battery door and send it to joey3002.
Really? Honestly? Over a 17 dollar battery door, I need to record a video and send it to you? Like the hassle of trying to get ahold of you and send it back to you is not enough, I would do it for pure amusement?
If I was really that ignorant, and could not figure out how to put it on, the worst that would happen is that you would receive a perfectly functioning battery door in exchange for another functionally perfect battery door, and be out the 44 cents for shipping it.
I understand that this was a great undertaking on your part, and you are trying to make a buck like the rest of the world. But I think that your customer service has to improve a bit.
I am sure there are many people who are happy with their clear battery doors, and the idea is f****** awesome, but there is no order support whatsoever, I wasted $17, and its just sitting on my desk in the same plastic wrapping it came in months ago.
/endrant
UPDATE: Joey is working with me. I was incredibly frustrated, and hopefully this will rectify the problem. I will keep posted.
So the seller its on here?
Sent from my Evo, ho!
Same thing happened to me with mine. I got a Dremel and just slightly grinded down the slot for the kick stand and it's been working lovely for months now. Taking it off feels like you're going to break off one of the clips or something, so I just pop the top clips off when I need to remove the battery and only take the whole thing off if I need to remove the SD card. It's not a PERFECT fit, but I like the look of it so I deal with it.
jefe00 said:
Okay, so I ordered one a WHILE ago, and I received it. The door did not fit, in other words, it required an immense amount of pressure to place it on the phone with all clips holding, and even then the stand would not come out of the back of the case without excessive, and i mean excessive, force. When it was out, when you pushed it back in, it shifted the door out of place and forced one of the clips to pop off. It was not form fitting, as in there were gaps between the battery door and the back of my evo. Just for kicks I tried it on another evo, maybe it was just mine. Didnt fit there either. I contacted by email, no response. Website? no response. I eventually received a PM on the xda-developers forum, and was told to record a video of the problem with the battery door and send it to joey3002.
Really? Honestly? Over a 17 dollar battery door, I need to record a video and send it to you? Like the hassle of trying to get ahold of you and send it back to you is not enough, I would do it for pure amusement?
If I was really that ignorant, and could not figure out how to put it on, the worst that would happen is that you would receive a perfectly functioning battery door in exchange for another functionally perfect battery door, and be out the 44 cents for shipping it.
I understand that this was a great undertaking on your part, and you are trying to make a buck like the rest of the world. But I think that your customer service has to improve a bit.
I am sure there are many people who are happy with their clear battery doors, and the idea is f****** awesome, but there is no order support whatsoever, I wasted $17, and its just sitting on my desk in the same plastic wrapping it came in months ago.
/endrant
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Chargeback, duh. Had a similar experience with a screen protector that claimed to be bubble free and had 8 bubbles when I applied it precisely according to the instructions.
I emailed them once, did not receive a satisfactory response (to use scotch tape or something), called my CC company for a chargeback, got an immediate credit and final approval in a few days.
I bought one when I first got my Evo, I think it looks great. The fit is tight, when you first get all the clips in place, you almost have to slide the case down then to have it completely. It does allow dust to get under the cover which matters more as the cover is clear, but the stock cover does that also (not quite as much, but it still does nonetheless). To take it off I slide a credit card or some other similar card along the edge to pop all the clips out, then just take it off normally. So it is an incredibly tight fit, but it works fine for me. I swap between my old hero battery and Evo battery as needed, and I don't find it difficult at all once you have a system down pat to remove it.
I had the same issue, pm'ed and got no response...
followed videos and everything and nothing worked...oh well.
Tuffgong4 said:
I had the same issue, pm'ed and got no response...
followed videos and everything and nothing worked...oh well.
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Click to collapse
Chargeback. Call your CC company. Tell them it's crap. They will take the money from the merchant's account and put it in yours.
The only way to get through to shady sellers is to hit them where it hurts, their bank accounts.
Sounds cool though
Sent from my PC36100 using XDA App
Thanx man, for alarming. I had quit buying add-on accessories since i found they usually don't fit.
Mine fits great. Been using it for months and I'm happy. :shrug:
sph33r said:
Mine fits great. Been using it for months and I'm happy. :shrug:
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Same here. I have 3 of them and they all work fine. Not one speck of dust has ever got in there and I have it in and out of my pocket all day. The fit was a bit funky when I first put it on but it settled in within a week and has been great ever since.
For those of you with complaints, the seller (Joe is his name) will work with you but remember, he's just another member like you and me who decided to make these. He's a regular guy with a day-job and a family and definitely NOT here to rip anybody off! Just be patient and he will work something out with you.
I have reached out to joe, he has either ignored me, or not responded, or asked me to record a video, as I stated. I think it might be too late for a chargeback unfortunately.
I had the same fitment issue. Tried it on both mine and the wife's evo. I emailed him twice through his site and sent 3 pm's. Nothing.
the maker of these battery doors is still an idiot.
scirio said:
the maker of these battery doors is still an idiot.
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Ha ha ha, he mustve taken your money too.
Sent from my Evo, ho!
JUST2SUAVE said:
Ha ha ha, he mustve taken your money too.
Sent from my Evo, ho!
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no, this was the guy when we (xda users) tried do this bet it would never happen.. he never paid the bet btw
anyway, all this negativity.. cmon...
the OP has been taken care of, thanks for the video.
aph said:
Chargeback, duh. Had a similar experience with a screen protector that claimed to be bubble free and had 8 bubbles when I applied it precisely according to the instructions.
I emailed them once, did not receive a satisfactory response (to use scotch tape or something), called my CC company for a chargeback, got an immediate credit and final approval in a few days.
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hahaha, that's because you didn't apply it correctly. you did a chargeback for $8 over your own mistake? you do use scotch tape to remove bubbles! remind me to punch you in the nuts if we ever meet.
Sent from my PC36100 using XDA Premium App
by the way my clear door never fit right either, if you pulled out the kickstand it would pop off.
Sent from my PC36100 using XDA Premium App

[Q] Replacement Screen!

Yo guys, Had a bad day today.... Broke the screen on my phone. Does anyone know where to get replacement screen's from now a day's? Preferably not Ebay as i hate it but If that's the only place i guess i must. Now I have checked ebay but the ammount of Galaxy Nexus S Screen's that are on there it didn't seam like anyone would have any replacement screen's... could be wrong though! Any help appreciated
Kind Regard's James Mackay
You broke the screen already!? What happened?
You not going to tell me that you didn't insure device worth 500quid?
Sent from my GT-P7510 using xda premium
ill admit that this is the first phone ive had that i DID insure !
What happened? ... How is broke?
I was wondering how long it would be before someone killed one. I very much doubt you'll have any luck sourcing a screen for one this soon after it's release, your only choice might be to contact Samsung regarding repair I'm afraid.
Haha, yep I broke the screen. Well I've cracked it any whoo. Still working perfectly fine . I dropped it yesterday when I was walking to work. Landed right on a curb....
Yeah I didn't insure it, never dropped the previous phones I've had, this ones a slippery bugger though.
I didn't think there'd be screens out yet, I'll keep my eyes posted for some. Anyone know any decent sites to check?
Sent from my Galaxy Nexus using Tapatalk
wizkid6000 said:
Haha, yep I broke the screen. Well I've cracked it any whoo. Still working perfectly fine . I dropped it yesterday when I was walking to work. Landed right on a curb....
Yeah I didn't insure it, never dropped the previous phones I've had, this ones a slippery bugger though.
I didn't think there'd be screens out yet, I'll keep my eyes posted for some. Anyone know any decent sites to check?
Sent from my Galaxy Nexus using Tapatalk
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There wont be any replacement screens out for quite a while im afraid, maybe 6 months or more as this is such a new phone and all available stock will be going to make the phone itself or held by samsung for repairs. As mentioned before your only option if you want it fixed is to send it back to samsung for repair or claim under your contents insurance if you have accidental cover.
Mark.
wizkid6000 said:
Haha, yep I broke the screen. Well I've cracked it any whoo. Still working perfectly fine . I dropped it yesterday when I was walking to work. Landed right on a curb....
Yeah I didn't insure it, never dropped the previous phones I've had, this ones a slippery bugger though.
I didn't think there'd be screens out yet, I'll keep my eyes posted for some. Anyone know any decent sites to check?
Sent from my Galaxy Nexus using Tapatalk
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do you have accidental damage on your home insurance? might be worth checking if they will cover you that way. All my gadgets are covered this way, whether inside or outside the house.
God know's ha, I'm currently living at my mother's so no idea if she has or not! Ahhh well, as i said i didn't expect there to be any screens. I can still use the phone, and at the moment can't be arsed with the hassil of ringing all these place's to check if they will replace it. Thanks anyway's guys, Got a perspective from it if anything .
Did you pay for it with a credit card? You may be covered for accidental damage eg barclaycard:
Purchase protection
Buy eligible goods worth over £50 with a Visa or MasterCard credit card and they will be protected against accidental damage, loss or theft for the first 90 days, subject to an excess of £50. If any of these occur in that period, you should notify us within 45 days of the incident, and the police within 36 hours. You're covered for:
Sent from my Galaxy Nexus using XDA App
You might want to look into a warranty like square trade. I was looking at insurance options myself and square trade seems to be the best. They allow you to buy insurance for a phone that is up to 30 days old. It might not be the most ethical thing to do to buy it for an already broken phone but they wouldn't offer that service if it wasn't profitable for them.
The plan is not cheap, and there is a deductible for replacement but it beats having a broken phone for 2 years.
http://www.squaretrade.com/pages/android-landing1#coveragePop
wizkid6000 said:
can't be arsed with the hassil of ringing all these place's to check if they will replace it.
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I am shocked . 500 quid phone barely a couple of weeks old and you can't be arsed to get it fixed? I would have literally in tears!
i saw on eBay it has already full housing.
The only parts site I know of is cnn.cn.
It doesn't look like they have anything for this phone right now though.
Well it isn't that bad. I can still use the phone perfectly and only notice the cracks when the screen is off. I can't get hold of a screen and am not dealing with insurance company a cause I feel them to be a majour pain in the arse. No point in getting worked up over something I can't change . I'll buy a screen when I find one online. Thanks for all your options though
Sent from my Galaxy Nexus using Tapatalk
I'll be going to china on december 7-8 and 14-16, i'll check it out for you, i'll look on the 7, and let you know, and if the price is ok, you can paypal me and i'll buy it on the dec 14, at present i'm searching for white nexus s battery cover for members in this forum.
dont expect the screen to be cheap, i remember the nexus s screen cost approximate USD 120 when the phone was first released.
I have had my Galaxy Nexus for 5 days, and have also cracked the screen.
Problem is I have no idea how it happened. Phone was fine this morning when I set out for work and put it in my trouser pockets. But when i got to work and went to use it there was a huge crack across the screen, about at the point where the curve starts.
So i thought i would try my luck and see if I could get it replaced under warranty, as i had not dropped it or damaged it in any other way, so felt it was a manufacturing defect. Unfortunately I had no luck. As far a Phones4u (Where ig got it from) are concerned a cracked screen is accidental damage, so i will have to pay to get it repaired.
Then they quoted me a cost of £40-£70 for the repair, with the final cost inside that range depending on the amount of damage they had to fix. Now if the fix comes in under £70 i will be extremely happy. When i broke a Galaxy S screen it was £70 for the part alone, so under £70 for the part and fix looks like a good deal, so i accepted thinking i would get nowhere with my warranty argument.
I am waiting for the catch as currently it sounds too good to be true, as i was expecting something closer to £200. I will let you all know how it goes.
Pics or it didn't happen
telepathically sent with my Galaxy Nexus which is being imprisoned by FedEx
pics
same thing happened to me, dropped from 2 feet onto linoleum.
still very usable, only somewhat annoying. guess i will wait a few months for replacements to appear. in the meantime i am ordering a case. also just want to say i have never dropped and broken a phone in my life before this.

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