When I try and purchase an app, I get a server error. The same error occurs on 3g and wifi. I've tried it from different locations and wifi networks, so it's not a connection issue. Non-paid apps work fine. This error only occurs when I try to download paid apps.
I'm using google apps for two of my 4 accounts. My main account is my google apps account for my business. I have 6 paid apps that I've purchased on this account, but google recently 'upgraded' google apps...could that have something to do with it??
This is such a tremendous pain in the ass. All I want to do is buy an app for 1.99!
So far I've cleared the market cache, and then I cleared the cache and all market data.
EDIT: Nevermind. I figured it out. On a whim, I logged into my google checkout for that particular account and it prompted me to signup again. I re-signed up with that email address and it works again.
Very strange.
I was going to ask that this account be removed, but this might be useful for other people using google apps accounts. This only happened after my account was upgraded by google.
Related
A slightly lengthy attempt to summarise the (often contradictory) advice on this issue.
The problem: Google is allowing UK users to change from @googlemail addresses to @gmail. Many users report persistent messages that google talk authentication has failed and downloads from the market are freezing.
How to make the change (READ the rest of this before you do!): Login to your Google mail account and go to settings/account. You will see a small link offering the option. Some users report a need to do this twice before it 'sticks'. (Baed on my experience, I suspect the change takes some time to propagate - see final note here). You can reverse this change in the same way.
Solutions (or not!)
1. There is no 100% reliable way to change the gmail account details on your phone without a factory reset.
Some users recommend clearing the Google Apps data from within Apps Manager which then prompts you to set up the account details again. This option is grayed out for many
Some have recommended changing your account password. For me this did not allow me to change all the account details on the phone
2. You can set up a second gmail account on the phone with the @gmail details. However this may not allow you to delete the @googlemail account although some have suggested it does. You will recieve copies of all emails on both accounts!
3. Do a factory reset. Back up all your data, take a deep breath and go for it! Seriously, this did not actually result in a lot of work for me as I don't have a truckload of apps on the phone. You have the choice of reverting to the @googlemail account (which is what I did) or setting up with the new @gmail details. From what I can gather the latter approach does not result in problems with re-installing paid for apps - but no promises!
NOTE: You will receive email sent to either @googlemail or @gmail on your old @googlemail account so you could just start using @gmail as your address and forget about the problem!
...and finally. Having gone through all of the work associated with a factory reset to @googlemail, I discover that Google has reset my account to @gmail anyway and everything seems to be working OK! I do wonder if changes to accounts are propagating very slowly. (I also wonder if Google knows what it is doing, but that's another story)
Hope this is some help
I had this problem and corrected it by reverting back to @googlemail.
But what gets me is that considering how widespread this problem is, is the overwhelming silence from Google.
NineToTheSky said:
I had this problem and corrected it by reverting back to @googlemail.
But what gets me is that considering how widespread this problem is, is the overwhelming silence from Google.
Click to expand...
Click to collapse
Probably because most UK Desire owners have phones from Orange, and they've removed Google Talk (although they've handily left the service running!), so this isn't going to be a problem for them. Also, a lot of people have always known that you could always ignore the `googlemail` thing and use gmail.
Why bother?
Any email sent to [email protected] is received by [email protected] anyway..
Fon22
Why bother? Because, as the OP says, if, in the UK, you change you address from googlemail to gmail, you won't be able to download anything from the App Market.
is there anywhere we can ask google to provide android switchover instructions?
You know you don't have to put the @ when setting up an account.
When I set up both my G1 and my Desire I just signed in with the Google user name.
Just to add my bit, I'm a Google apps account owner, my domain is not gmail or googlemail its simply hosted by Google and even though I've done nothing its stopped working for me also on my desire. I get the same googletalk auth error and can't download anything from the apps store either.
Interestingly, even from my pc, if I goto googletalk it won't let me in either, yet email and other Google apps like docs and calendar work no bother. Selecting Google talk gives a 404 unauthorized.
Plus side:
Picasa web albums now sync
Just to add my bit, I'm a Google apps account owner, my domain is not gmail or googlemail its simply hosted by Google and even though I've done nothing its stopped working for me also on my desire. I get the same googletalk auth error and can't download anything from the apps store either.
Interestingly, even from my pc, if I goto googletalk it won't let me in either, yet email and other Google apps like docs and calendar work no bother. Selecting Google talk gives a 404 unauthorized.
Click to expand...
Click to collapse
I got exactly the same as this, after everything working brilliantly for 3 days!! I have now setup a gmail account to sign the phone up with and the turn all sync off for it, thrn setup my Google for domains and setup the calendar through exchange and everything is working fine...its a big faff, but it will works well: )
I did do a lot of reading and apparently Google for domains doesn't work with Google talk full stop... BUT why work for days with no problems!! Stupid!!
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Sent via the XDA Tapatalk App
Hello, yesterday I flashed a new rom on my desire, and when i tried to download some apps that i have bought before, the market shows me the payment screen again.
Do you know why is this happening and how can i fix it??
Thanks
Have you recently changed your googlemail to gmail?
Sent from my HTC Desire using Tapatalk
no, but i use my google apps username often(for the same google account), you think that is the case??
harisled said:
no, but i use my google apps username often(for the same google account), you think that is the case??
Click to expand...
Click to collapse
Quite possibly.. if you keep changing it might just need a few hours to re-sync.
Sent from my HTC Desire using Tapatalk
Here is what i have done:
I have been using my Google Apps username ([email protected]) which can be used to redirect to the Google Account that i have on the Gmail ([email protected]) for the Google services that aren't provided for hosted domains.
The previous orders have been charged on the Gmail Account ([email protected]) since there can't be a Google Checkout Account on a Google Apps domain.
Yesterday when i set up the phone i used the Gmail username, and after searching those apps it asked for payment.
So, what is wrong with all this? Since the apps are bought in the [email protected] email, what is the problem with Android Market?
I also have to say that i use market enabler since i live in a non-supported country and faked to the US carrier.
This is really troubling :S
I contacted the support of one of the apps and they advised to buy again and they will refund the previous charge.
Unfortunately this is not a good solution even though it is fair :|
harisled said:
Here is what i have done:
I have been using my Google Apps username ([email protected]) which can be used to redirect to the Google Account that i have on the Gmail ([email protected]) for the Google services that aren't provided for hosted domains.
Click to expand...
Click to collapse
If I understand you correctly, when you original purchased your apps you used your [email protected] account which is a Google Apps for Domains account.
Since the Market doesn't allow Google Checkout with Apps for Domains accounts, when you purchased it would have asked you to use an alternate [email protected] account.
Assuming this is the case, your purchases are still linked to your original [email protected] account (which is fine), but you have now logged into your phone directly with your [email protected] account. It seems that the GMail account is only required to link with Google Checkout, and your apps are not linked to this account.
If you reset your phone and log back in again as [email protected], you should be ok.
I also use an Apps for Domains account, and I can tell you that this works fine for me.
Regards,
DAve
I see..
Well I had changed to the gmail login for some reasons so I suppose I have to buy the apps again :|
Thanks for the reply though
So, back when I first got my Incredible, my Google apps account didn't work with checkout, google voice etc... so to effectivly use my phone I had to also use my true gmail account.
When I look into Accounts & Sync, as I understand it, the FIRST google account listed is the first one assigned to the phone.
Mine are ordered as:
[email protected]
[email protected]
HOWEVER, my gtalk is signed into mydomain.com's account. Back when the first 2.2 leak came out, I did a wipe and fresh install of 2.2 (after dutifully performing a nandroid) and could not get GMAIL to be my first account and still use gtalk with mydomain.com.
Is there a trick to this? Some special order/way to sign into gmail first, but attach these add-on apps (i.e. voice and gtalk) to my google apps account?
TIA for any tips...
I'm "ok" right now, but there WILL be a time when I want to start fresh, and when I do that I worry I'll never get it set back up the same way I am now.
I *could* just use my apps account, except I purchased a few apps and would hate loosing them / having to re-buy them and/or asking all the developers for refunds so I could repurchase under my apps account.
Just yesterday, I was experiencing problems with Gmail closing on two devices (both my Nexus 7 and this phone), and I was wondering if anyone else had experienced the same problems?
I have already tried wiping the device and starting from scratch, clearing cache & defaults, and force stopping the app. As well as deleting my google account, and adding it back.
I was wondering if anyone would be able to help me with this problem, because I am SOL without my e-mail on my phone.
Apparently the logcat is too big for the forums attachment system, so I will put it in a dropbox.
This is not something that will just clear up after I wait a while, as it was working fine prior to yesterday morning, and then since than I haven't been able to access it, so it has been a full 24 hours at the very least.
did you try to update the app?
Tried running through "Googles" default troubleshooting, uninstalling updates, deleting cache, removing and adding my account back, etc.
Also, this issue doesn't occur when adding in a different account than the one stated in the logcat.
Also created a post on the Google Products Forum, as well as requested a ticket be made with Google Device Support.
http://productforums.google.com/d/topic/gmail/w1O7xrwJoG4/discussion
Have you checked the account that's having issues online to make sure it's working properly? I had a similar issue a while back on a different device from having the account logged into to many devices simultaneously and there was a security setting on the browser version that would temporarily disable the account until you did a security verification. I think its set up so you don't accidently leave your account logged in on an unknown device and someone gains access to it. I had to retrieve an email from my 2nd account used to register the gmail account that had a new password. My old password would still login but wouldn't allow gmail to load my emails or my account on my devices until I used the new password
We are legion, for we are many.
Sent from the DarkSide of the GalaXy with a MEK device
Dear all,
Appreciate if someone could give me a hand here.
The Play Store of my My One X stopped working a few days ago. It just could load up and asked me to sign in with a gmail account.
After numerous sign in and failure, I removed my gmail account and add it again. Despite clearing data in the Play Store app and rebooting my phone, it just wouldn't sign in with my gmail.
Any ideas?
Titanium Backup should fix your play store issues. Download app via pc then transfer to your phone. In the menu it should give you some play store repair options.