Hello all,
Suddenly I'm having this problem where one of my contacts will start dialing, then quickly beep, and then crash back out to the Home Screen. No matter how I call, via the shortcut or dialing the number digit by digit, it crashes. Every other number works. When I dial the number via Google Voice it's fine. Texting that contact is fine. But calling is impossible. Anyone ever hear about this? Any ideas on what to do? I kinda need this contact.. it's my wife!
Thanks!
Wait, so even if you delete the contact and dial the number directly, it crashes? I suspect it is a contact that had something in it. For example, on the stock ROM, the way the stock contacts apps saves Pauses and Waits is different than some of the custom ROMs contact/dialer apps. So when I went to a new ROM, some of those contacts had data simply not supported by the ROM. I bet if you open the contact in Google from a PC, there is some sort of item stored in the contact that is throwing the dialer app out of whack.
tinpanalley said:
Hello all,
Suddenly I'm having this problem where one of my contacts will start dialing, then quickly beep, and then crash back out to the Home Screen. No matter how I call, via the shortcut or dialing the number digit by digit, it crashes. Every other number works. When I dial the number via Google Voice it's fine. Texting that contact is fine. But calling is impossible. Anyone ever hear about this? Any ideas on what to do? I kinda need this contact.. it's my wife!
Thanks!
Click to expand...
Click to collapse
I think we all know what really happened here...
You forgot to call your wife, so you told her that it was because your phone won't let you. She wouldn't believe you so to convince her, you started this thread.
jk man. Seriously, its probably what fermunky said. Are you rooted, and if so, on a custom rom?
Sent from my T-Mobile myTouch 3G Slide using XDA App
Hey guys,
Yeah, I'm rooted on Cyanogen's ROM. My wife is as well, she's had no such issues and I didn't do anything that could have prompted this. I deleted the contact, texts, emails so there was no trace of it and I still can't dial her number at all. This is ridiculous. Will I have to re-root??? I'm not synced to Google so I can't do that PC edit.
Thoughts???
Sent from my T-Mobile myTouch 3G Slide using XDA App
Hey again... just tried exporting and re-importing my contacts and it still refuses to let me dial the one contact. I'm afraid I'm facing a hard reset because I can't go to work tomorrow without fixing this.
Sent from my T-Mobile myTouch 3G Slide using XDA App
Normally I would ask for the number to try and test it, but I am sure giving the number is out of the question... Have you tried swapping SIM cards, and then use her phone, with your SIM, and tried dialing the number again? If it follows your SIM card then I could only think of two things:
1: The SIM card has the contact on it, and is buggin the phone out
2: By some WEIRD fluke, your provider is somehow screwing up the handling on this one particular call.
I'm also getting this weird, blank, nameless System Group when I choose which contacts to display in Display Options. Never seen that before. Every time I make a new app it automatically decides to make it a Google contact. WHY?? I don't use Google for contacts. I don't get the option not to do that. And the contact goes to this blank group. I also see "System Group: My Contacts" and "All Other contacts" in addition to this blank one.
I don't even know how to see the SIM card contacts. But I don't use the SIM card as a rule. Not saying it couldn't have ended up copied or backed up there, just saying I don't use it for the obvious fields limitations.
So, since I'm on CM6, can I use Titanium to back everything up, then hard reset or is that not doable on a custom ROM?
You said this phone is not tied to a Google account?
It's tied to a Google account for Maps, etc but I don't have the contacts synced up. so I can't go to the PC as suggested and clean out the contact.
Well, as a troubleshooting measure, why not sync it to a PC and then view that contact in GMail to see if something is there.
However, you said you've completed deleted the contact, and direct-dialed the number with the same result? If so, do what I said and swap your SIM card into the other phone and dial the number again please.
Yes, that's right. However, if there were remnants on the SIM card, I wouldn't know. I certainly didn't put them there.
Soon as I meet my wife in about an hour I will do that test to see what happens and I'll reply back.
But meantime, any thoughts on my hard reset questions? I'm just thinking that if I use Titanium to back up the phone, and export the contacts, maybe I should just start from scratch? Any idea on the blank group I mentioned?
It may be doing that since you're not syncing contacts, not really sure.
As for swapping the SIM card, I am not suggesting it is a contact on the SIM card, just want to eliminate it as being a provider issue.
Do you notice if this only happens when calling the number from the same geographical location? Like, will it do it when you're at home versus when you're at work, grocery store, etc?
As for the backing up, cant help ya there. Never used titanium.
Happens everywhere. Not geo-specific.
Any other ideas for backing up and hard resetting? I'm actually more concerned about whether hard resetting on CM6 is a problem or complicated or anything.
Ok, I swapped cards with my wife...
- Called her number with HER phone using MY Sim, call went through fine.
- Called her number with MY phone using HER Sim, got to voicemail no problem.
Put MY Sim back in MY phone, beep and crash again.
Grrrrrrr......
Sent from my T-Mobile myTouch 3G Slide using XDA App
Just hard reset my phone. Did nothing. Still can't dial the number.
Dang... how did you do the reset? I usually suggest doing the wipe from recovery.
If that still doesn't work, I'd try maybe un-rooting, make sure it works on stock rom, and if it works, then try rooting again and try again. That is pretty bizarre though.
I just did the standard power off, reboot holding down volume down, then "clear storage". Also, since doing this and then restoring everything with Titanium, I've noticed I'm not getting email updates even though it's on.
Oh man.... I've never had to even think about unrooting and rerooting. No idea where to start. Any tips on how to do that or a good guide I can follow?
This is so annoying.
Try wiping from recovery. The Clear Storage option you're using is in hboot, I believe.
Trying to wipe from recovery now. I'll see what happens. Before and after restoring from Titanium.
No dice... still happening. I'm officially stumped. I called T-Mo. They were shocked. They're sending me a warranty replacement.
Now, though, I've gotta unroot. Never done that before.
Related
2 totally separate phones (dash's) one with Rogers and one with stock Tmo WM6. Hard restart all contacts disappear! Since in their infinite wisdom you cant disable the sim contacts from showing, I rely on them STAYING in the phone memory! Anyone else with this issue? It has happened only twice in maybe 4 months, but is very frustrating!
Thanks for any advice!
A hard reset will restore the phone to factory default (no contact list). It's supposed to do that. Keep your contacts synchronized via outlook and activesync.
Sorry, I was lying when I typed hard reset. I yanked the battery so it wasnt exactly a soft reset but I did not do the clear storage either I guess next time it locks up I will be more patient!
gospeed.racergo said:
2 totally separate phones (dash's) one with Rogers and one with stock Tmo WM6. Hard restart all contacts disappear! Since in their infinite wisdom you cant disable the sim contacts from showing, I rely on them STAYING in the phone memory! Anyone else with this issue? It has happened only twice in maybe 4 months, but is very frustrating!
Thanks for any advice!
Click to expand...
Click to collapse
You should be syncing your phone with your contact list on your PC or exchange server if you are lucky enough to have one. This is one of the most basic things you can do on a smartphone. What if you lost your phone???
I do sync. But I dont take my computer with me either. So today, all day, I was without contacts. Now they are back caused I sync'd.
I guess we should be telling people that want louder call volume to get a hearing aid and people that want to run another ROM to buy the right phone
backup
I use Sprite Backup for said problem and its golden. Simply make backups of your data on the go and when things happen like say an impossible to stop boot loop or a data error, you can still restore everything.
I guess I am just the kind of person that would rather look at the root of the problem, not the band-aid repair after it happens again. I will look into the backup, but I will probably just carry my spare deactivated sim card so I can transfer stuff back if it fails me again.
So does anyone know a way to KEEP the contacts on the sim, yet hide them from view on the contacts list? It surpirses me that something my 8 year old Nokia does WM6 wont let you do . I have never accidentally lost my sim contacts- but the duplicate thing is annoying
The rogers rom for the htc s621 (dash) allows you to hide sim contacts without a registry edit. goto settings then phone... you'll find it there.
also there is a reg edit for said issue for roms that don't offer this option. I have not personally found a smartphone rom without this option but the regedit is: [HKEY_CURRENT_USER\Control Panel\Phone]
"ShowSIM"=dword:00000001 ->0 to disable, 1 to enable.
Now you can keep your contacts on your activated SIM.
THANK YOU!!! I had not realized Rogers did this!
Found the check box under Settings/Phone/Call Options
I'm sort of stabbing in the dark here, but my issue is this: When I open my received text messages, the peoples contacts that I have sync'ed with facebook should show their photo. This is how it worked when I first got my phone.
I have done a few factory resets since then, and yesterday loaded a new rom. I loaded my contacts that I had backed up to SD card.
For some strange reason ALL of my contacts have hiphens ( - ) in their phone numbers. I think this is causing some texts to not be delivered.
Also, when in the messages window, all of my contacts photos wont be displayed. But if I go to the people directory they are displayed fine.
Now, is there a way I can delete the cache or similar without factory resetting the rom?
I have rom manager, and I used this to reboot into recovery before loading a new rom. In there was options for deleting cache and things (to be honest I didn't know which was the correct one so I did them all before loading a new rom). Now when I go into rom manager it just loads a sign like this a!
so I cannot try that again.
Thanks for any help given!!
Why did you back up to memory card if they're going to be saved to the cloud via your Google account?
Otherwise I have no answer for your question.
Sent from my HTC Desire using XDA App
I had all sorts of problems with the facebook integration.
The magor one I had was that the phone would automatically use the facebook phone number and not the one in the phone which was very annoying when people put fake numbers in their facebook profile or don't update for their new number and also all the numbers had a +44 on them which meant my phone wouldn't dial them at all!
My advice is remove your facebook account and see what happens. The try adding it again. If the problems persist then keep it removed. Life will be easier without your phone and facebook contacts being merged and updated all the time... trust me!
Phil
Thanks for your replies.
Regarding the backing up of contacts, does anyone recommend a GOOD FREE app for backing them up? I simply do not wish to use Google to back up my contacts. They are personal, and I would prefer to keep them on the phone. Google contacts is pointless to me.
If you would like Google contacts I have no say but I would rather not have my contacts spread out all over the place, with different versions etc...
It's going to take me forever to edit everyones phone number, and each time I flash a ROM I'll need to do it again..
Worst still, since flashing PaYs ROM the Google sync actually worked for the very first time since receiving the phone - So, now Google contacts has all of my contacts but the phone numbers have dashes is ( - ) which is wrong. Like the person above me, us in the UK have issues when dialing strange numbers!
Google contacts is fine, means you never have to worry about them being backed up as it's automatic...otherwise you've gotta sync them with yur email client on your PC which is hassle...I was a stickler for backing up to Outlook but now use Google...
The dashes come up after restoring contacts from the SD card...don't know why it does it but it can't be removed (another reason not to back up to sd card)
while in the htc people app, just press menu button then you can export your contacts to your sd card, which you can then later on import again.
Flaggie said:
while in the htc people app, just press menu button then you can export your contacts to your sd card, which you can then later on import again.
Click to expand...
Click to collapse
Can you please explain the point of this post? Is that a French flag?
dieselboy said:
Regarding the backing up of contacts, does anyone recommend a GOOD FREE app for backing them up? I simply do not wish to use Google to back up my contacts. They are personal, and I would prefer to keep them on the phone. Google contacts is pointless to me.
If you would like Google contacts I have no say but I would rather not have my contacts spread out all over the place, with different versions etc...
Click to expand...
Click to collapse
You asked for a way to back up your contacts without syncing them with google contacts, I provided you with a way to save them without having to use any app.
(it's the dutch flag, just made the World cup soccer finale)
Flaggie said:
You asked for a way to back up your contacts without syncing them with google contacts, I provided you with a way to save them without having to use any app.
(it's the dutch flag, just made the World cup soccer finale)
Click to expand...
Click to collapse
Fair play, but it is this way of backing up contacts that is giving us the problems as per post #1 and this discussion
I have done a few factory resets since then, and yesterday loaded a new rom. I loaded my contacts that I had backed up to SD card.
For some strange reason ALL of my contacts have hiphens ( - ) in their phone numbers. I think this is causing some texts to not be delivered.
Click to expand...
Click to collapse
Congrats on the world cup. I have stopped paying attention since we lost.
sorry my bad, i'll let you guys get back at it
Try contact2sim
Limitation of course is the small sim memory for numbers only.
Astro file manager has some backup capabilities. HTC sync....
Sent from my HTC Desire using XDA App
Well some how some way I either had numbers in there before or they managed to sync from another phone how do I delete them?? There's numbers there I don't want one my phone period.
turboyo said:
Well some how some way I either had numbers in there before or they managed to sync from another phone how do I delete them?? There's numbers there I don't want one my phone period.[/QUOT
If they are in your t-mobile contacts I think you have to log into your account via a pc and delete them. You can als hide them from your "contacts app" view if you go int contacts' pull up your menu and hit view. Then uncheck anything that you dont want to show up in your contacts.
Not sure if any of that helps, but hopefully it will.
Click to expand...
Click to collapse
I deleted them from online but I guess they loaded at some point before and now they won't come off even after hitting tmobile sync (and it being stuck on eternal sync). The view thing works but only within the contacts app. From the dialer the numbers still come up and from text messaging app they still come up..so frustrating I have people numbers coming up on the dialer that I don't use or want to see or be seen and I'm stuck with them..ridiculous.
Delete them from faves.
sk8rbebop said:
Delete them from faves.
Click to expand...
Click to collapse
theres nothing in faves Im not getting double notification im getting old numbers (like ex gf and friends) come up on the dialer when dialing and its really aggravating.
turboyo said:
theres nothing in faves Im not getting double notification im getting old numbers (like ex gf and friends) come up on the dialer when dialing and its really aggravating.
Click to expand...
Click to collapse
Go to contacts and press Menu. Select view and deselect T-Mobile. Temporary fix till you go online and hopefully sort it out with T-Mo website...
Thats been done too they still come up whenever you type it in the dialer and in the text app.. I deleted them from tmobile server checked on the tmobile to sync and still nothing, they remain. I also deleted all the data from every app that says tmobile on it in the stock app manager. Its just a bug or something, I thought someone would maybe know where there data is located on the phone or something.. Im sure Ill be fine if I wipe but its a bit ridiculous thats what it has to come to.
I had this problem. I had to go into Contacts and choose to view all the contacts I didn't want. Then I deleted all of them by pressing Menu -> Delete and choosing all of them.
Silly question, maybe, but are you sure they're from t-mobile's servers? Could they be on the SIM card?
One thing I found that helped me was to open the contacts list, hit menu > view, to see which contacts are saved where and how they're linked up. I then unlinked all the t-mobile contacts and deleted them manually. Then I turned off t-mobile sync. Finally, I went online and delted all the contacts from t-mobile's crappy servers. They really have a sorry mess of old and new websites crammed together over there and need to do something about their whole system.
I have a very strange bug since downloading and installing the latest OTA update. I'm just running a stock system if you need to know.
Basically after the update I went to messages and some old messages I have are shown as being received from the completely wrong person :S These messages were not originally received on my desire HD but I put them all on it when I got the phone. The original person who sent them is in my contact list and linked with their facebook account and all that. Before the update it was showing the messages as being sent from the correct person.
Is there any way to fix this...it's very frustrating as there are over 50 messages which it has done this for.
I cannot say if it's doing it with new messages as that person is away on holiday so I can't check but messages received on my DHD from them seem to be ok...it's only happened with the messages I transferred onto the phone.
Thanks
Also I've now tried backing up all those messages to my gmail account using the SMS Backup+ app. They appear on my gmail from the original sender, then I deleted them off my phone and restored them using the app but it goes back to being shown as the wrong person (it keeps linking it to the same wrong person). The only details I have of the wrong person are what has been sync'd from facebook. There is no connection between them and the original sender (and I've checked all the contact links).
Also I wanted to try deleting that wrong person and then restoring the messages but I cannot figure out how to delete them off the phone. They are only on the phone because of the facebook contact sync so when I try delete contact it gives me a list of my contacts which they are not on as they're only in the 'people' section. I guess deleting them of facebook would work but I don't want to do that if possible.
Sorry if this is getting confusing.
well, tried to unlink facebook contacts with your contacts ?
I have this problem as well, only happened after the latest update.
I think to rectify this a new update will be released from HTC as this bug was also present on the original Desire phone, and resolved with a update.
Very annoying I agree, lets hope its fixed soon.
Just out of interest which country are you in and which network are you on?
Im in UK and on T-Mobile.
ricocchet said:
I have this problem as well, only happened after the latest update.
I think to rectify this a new update will be released from HTC as this bug was also present on the original Desire phone, and resolved with a update.
Very annoying I agree, lets hope its fixed soon.
Just out of interest which country are you in and which network are you on?
Im in UK and on T-Mobile.
Click to expand...
Click to collapse
I'm in the UK on o2 but the phone was bought new unlocked.
I even went as far as deleting the person off facebook. The messages then appeared as they should from the original contact but I then re-added that person and as soon as they accepted it linked the messages back to them. Its so strange as these people have nothing to do with each other, their names aren't even similar.
ccart said:
I'm in the UK on o2 but the phone was bought new unlocked.
I even went as far as deleting the person off facebook. The messages then appeared as they should from the original contact but I then re-added that person and as soon as they accepted it linked the messages back to them. Its so strange as these people have nothing to do with each other, their names aren't even similar.
Click to expand...
Click to collapse
I rectified this problem by conducting a hard reset.
Probably not the news you want to hear, but it solved the problem for me.
ricocchet said:
I rectified this problem by conducting a hard reset.
Probably not the news you want to hear, but it solved the problem for me.
Click to expand...
Click to collapse
Well I thought about it but decided to contact HTC support first. They suggested that I backup all my contacts to my SD card then delete them all off the phone. I really didn't see how this would help since the person being linked to the messages wasn't a 'contact' he was just added to the People app by facebook.
Also another thing I noticed is that on facebook some people choose to put their phone numbers up which get put on the phone when you sync your facebook contacts with the phone. This particular person decided to be clever and instead of putting actual numbers they put things like 'Mobile: I'm not telling you' so the number was saved on the phone as 'I'm not telling you'. I decided to go in and edit these on the phone (cause you can't delete them) to just numbers i.e. '12345' so that none of his numbers were text.
Then in desperation I went and did what HTC recommended, deleting my contacts and restoring them and the problem was fixed!!!!
Unfortunately I can't confirm which of the 2 methods I tried actually work cause I did them without checking to see if they problem had been fixed in between.
So for anyone else with this problem. Check the person who the messages are being linked to, if they have text for their phone numbers, edit them to numbers (any numbers). If this doesn't work go to People>Menu>Import/Export>Export to SD card, then select all the contacts. Then in People go to Menu>Delete>Menu>Select all and confirm. Then restore the contacts by going to People>Menu>Import/Export>Import from SD card and that should do it!!
I have an unlocked T-Mo GS4. I still have my T-Mo service, but I also use it outside of the US. I have CM10.2 nightlies on it. When the other carriers SIM is in it, I periodically get these pop ups, with a picture of a SIM card looking thing. It is spam for something and I always press cancel, but what exactly is it? Is it something on the SIM card other than just what I need for service? Can I block this using an app or some setting in CM? Ideally I would like to delete it from the SIM. Second up would be blocking any and all similar "apps" from being able to display pop ups.
Someone tell me what this vile rape of my phone is please. I feel so dirty that my phone has been touched in this way.
edit - SIM Toolkit, could that be the culprit? It pops up nothing but spanish language crap when I open it. Can I disable it or remove it or will it break the phone? Could I maybe custom strip its permissions if I can't wipe the bastard out?
My guess is STK aka sim toolkit. From what I remember when I looked up what exactly it did long time ago, all I really remember is it'd pop up when people left the country. And it'd pop up often. So I always deleted it because I never leave the US. Never broke my phone. Never caused issue with services.
Had something to do with actually mobile banking in other countries.
But like I said deleting it for me has never been an issue or caused an issue.
If anything when you're where ever, copy it to your SD card so you have a back up, then delete it from system/app. If it causes no issues for you leave it deleted. If it does, move the copy back to the system/app and reboot the phone
Can you post a screenshot of this pop up?
Sent from my SGH-M919 using Tapatalk 2
it's like promotional alerts (can't call them sms) from carrier ..just cancel them and if you find a way to turn them off please let me know as well
munchy_cool said:
it's like promotional alerts (can't call them sms) from carrier ..just cancel them and if you find a way to turn them off please let me know as well
Click to expand...
Click to collapse
Try turning off "push message"in stock messaging app. SIMToolKit is what handle all the Carrier messages.
I'm just deleting the simtoolkit app. I don't want this Spanish language dreck on my phone.
edit - I will post if it causes problems at all by deleting it. Worst case I reflash the phone.
muqali said:
I'm just deleting the simtoolkit app. I don't want this Spanish language dreck on my phone.
edit - I will post if it causes problems at all by deleting it. Worst case I reflash the phone.
Click to expand...
Click to collapse
I've been deleting it since CM6 and never a problems.