[Q] Wifi randomly disconnecting - Desire HD Q&A, Help & Troubleshooting

An issue I am having is:
I will connect my phone to wifi it will connect fine and tell me I am connected.
I could then later on go into the market and try download something I will have wifi bars but the item will pause download. I then come back out to check if my wifi is still connected and it will say authenticating but doesnt change so I then turn the wifi off and back on. It connects again this time when I go back into the market to download something it works fine.
Anyone else have this issue?

Hey guys still having this issue where my wifi looks like its connected but when i go to settings->wireless&networks-> wifi status will say authenticating with wifi.
It only happens me in my house with my router which is a zyxel router doesn't seem to happen in my parents house.
Is there anything I can do to stop this as its really annoying?

funnyclub said:
Hey guys still having this issue where my wifi looks like its connected but when i go to settings->wireless&networks-> wifi status will say authenticating with wifi.
It only happens me in my house with my router which is a zyxel router doesn't seem to happen in my parents house.
Is there anything I can do to stop this as its really annoying?
Click to expand...
Click to collapse
Try changing the authentication type of your router's settings. And if you use MAC security for your wifi, you can disable it.

tkolev said:
Try changing the authentication type of your router's settings. And if you use MAC security for your wifi, you can disable it.
Click to expand...
Click to collapse
How do I change the authentication type?

funnyclub said:
How do I change the authentication type?
Click to expand...
Click to collapse
Well it depends on your router but generally it's under Wireless->Security settings. Mine is with WPA-Personal authentication and TKIP algorithm.

Ok just to update this I have resolved the issue of my zyxel router by changing the security type from wpa-psk to wep.
Wep isnt as secure as wpa-psk but it suites consoles and portable devices better. Since I have changed I havnt been disconnected from the wireless.

I would say that your router has a problem with wpa authentication, I wouldn't recommend a wep authentication. If your wifi signal can be detected from the road where you live I could hack into it in about 10min and many other people plus there a custom antennas that can be made to detect signals and get better range etc.
I recommend you get a better router, something from netgear or belkin would do the job to keep your wifi safe and use wpa+wpa2 together with tkip+aes encryption.

Related

Problem with WIFI

I have a problem with my wifi, at work I connect to a Addon wireless router and most of the time it works ok.
But at the moment I'm having a problem where the phone finds the network, says remembered, secured with wpa/wpa2 psk, then it suddenly drops to not in range and my wifi status is 'disconnected'
It continously is doing this at the moment and just wont connect, the WPA key is correct for it as I have connected fine to the router before.
kevinsmbuk said:
I have a problem with my wifi, at work I connect to a Addon wireless router and most of the time it works ok.
But at the moment I'm having a problem where the phone finds the network, says remembered, secured with wpa/wpa2 psk, then it suddenly drops to not in range and my wifi status is 'disconnected'
It continously is doing this at the moment and just wont connect, the WPA key is correct for it as I have connected fine to the router before.
Click to expand...
Click to collapse
is the signal weak? i.e are you far from the wireless router?
Im sitting next to router and the signal is Excellent
Is there anything on the router that could be blocking my phone from connecting?
yes if someone has setup mac address filtering
Mac restrict mode = disabled
i have a router that every 3months or so i have to reboot!
i see it in the wifi available list but it won't connect
turn off and back on and hey presto.
not ideal i know but hey ho
could try a reboot on phone too

WiFi help

Hy. I bought my defy one week ago and I have noticed some inconsistencies with the WiFi function. I got it tot work on a public network in a restaurant on the first try. At home however everything seems so random : I got it to connect to WiFi 5-6 times eventhough I don't have a router but most of the times I get the : "connection detected" notification but no internet access ( when i select the network in the wifi settings it says the signal is excellent ).
My modem is a Huawei EchoLife HG520s, I am running windows 7 x32, my phone was not rooted and i didn't make a blur account.. that doesn't work either.
I would really appreciate your help.
Flinck said:
Hy. I bought my defy one week ago and I have noticed some inconsistencies with the WiFi function. I got it tot work on a public network in a restaurant on the first try. At home however everything seems so random : I got it to connect to WiFi 5-6 times eventhough I don't have a router but most of the times I get the : "connection detected" notification but no internet access ( when i select the network in the wifi settings it says the signal is excellent ).
My modem is a Huawei EchoLife HG520s, I am running windows 7 x32, my phone was not rooted and i didn't make a blur account.. that doesn't work either.
I would really appreciate your help.
Click to expand...
Click to collapse
You are getting wifi signal at home but do not have a router? You mean a wifi router? If that's the case maybe you are picking up wifi signals from someone else's router and you cannot connect because you need to sign on? If you are having trouble getting on your own router, could you tell us what it is etc.?
You didn't set up a Blur account? Or you did and it doesn't work? Where are you located? If you tried to set it up and couldn't it may be because some markets (I hear) do not support Blur. For instance, there are some models of Defy that do not have Blur and that's probably why.
Sorry i should have made it clearer: i have not bought any kind of router but the modem i use could have a wifi router incorporate(i don't know if it does i lost its documentation).
I live in a house with no nearby sources of wifi and both networks (the one i use to connect to the internet from my pc and the wifi i find if i scan wth my phone have the same name)
I live in Romania and everytime i try to set up a Blur account and click the start button it cancels.
Flinck said:
Sorry i should have made it clearer: i have not bought any kind of router but the modem i use could have a wifi router incorporate(i don't know if it does i lost its documentation).
I live in a house with no nearby sources of wifi and both networks (the one i use to connect to the internet from my pc and the wifi i find if i scan wth my phone have the same name)
I live in Romania and everytime i try to set up a Blur account and click the start button it cancels.
Click to expand...
Click to collapse
Is there any way you can temporarily disable your modem's wifi security just so you can get on to see if that works? Make sure to turn it back on after, this is just to see if that's the cause of the trouble.
Also about setting up a Blur account - did you try that at home, or at an open Wifi area (eg. the restaurant)? If it doesn't work at home then I guess it's worth trying it at the restaurant or any other place where you can get the connection to work.
Well the network i get here at home is 'open' and i get a connection everytime.. just no internet access on my phone and the computer doesn't seem to recognise the connection (happen exactly he same even on the times i had internet access)
Flinck said:
Hy. I bought my defy one week ago and I have noticed some inconsistencies with the WiFi function. I got it tot work on a public network in a restaurant on the first try. At home however everything seems so random : I got it to connect to WiFi 5-6 times eventhough I don't have a router but most of the times I get the : "connection detected" notification but no internet access ( when i select the network in the wifi settings it says the signal is excellent ).
My modem is a Huawei EchoLife HG520s, I am running windows 7 x32, my phone was not rooted and i didn't make a blur account.. that doesn't work either.
I would really appreciate your help.
Click to expand...
Click to collapse
exactly what happened to me. is not a router's problem but a DNSes problem.
you must enter the router and disable the "automatic DHCP". enter in the settings of the phone, wifi, advanced DNS settings automatically if not found. and it work.
P.S. after this if you have problems with your computer, right click the connection, and then do "problem solving". good luck ...
powertony84 said:
exactly what happened to me. is not a router's problem but a DNSes problem.
you must enter the router and disable the "automatic DHCP". enter in the settings of the phone, wifi, advanced DNS settings automatically if not found. and it work.
P.S. after this if you have problems with your computer, right click the connection, and then do "problem solving". good luck ...
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Click to collapse
the only problem is that I can't seem to find a router in my devices.. i have a internet modem that might have a wi-fi router incorporated
How does the computer connect to the modem if it uses USB i'm not too sure what you can do but if it uses ethernet what I recommend you do is click on start, and type in "cmd" when this loads type "ipconfig /all" this will then bring up all the details of your connection. What you are looking for is the default gateway, this will be the address of your router. With this add "http" and the default gateway number into a browser,you should then be able to get into the routers config and then you can follows powertony84's guide.
Well i'm pretty sure the network I connect to with my phone is mine because i just changed its security level to WEP using bobdigby advice. But I got lost afterward.
I have attached a prinscr of the DHCP setting i can fiddle with and i really appreciate your help so far
Any idea what channel i should use? i got a tip to chage the channel but i don't know into which one
I don't use any router but I turn my laptop, which supports wifi, into a wifi hotspot so that my defy can use wifi within my apartment. It's wonderful!

Stuck on "obtaining IP address". Fixes don't work...

So I got the dreaded "obtaining IP" loop. I searched and found others have this problem too, but not for the Nitro. Their fixes don't work for me.
I can connect to my friend's router just fine with his password. I also have 2 routers at my house, both have passwords. I can connect to one of them just fine, but the other doesn't work and that's the one I get better signal from! I'm 100% sure I have the right password and I know the router is working fine because everyone else can connect to that router just fine with their phone.
You're trying to connect to 2.4Ghz, not 5Ghz, correct? My Galaxy SII would connect to 5Ghz on my router, but my Nitro only connects to 2.4Ghz.
They are both identical routers in my house. They don't say the Ghz.
HotWhipT/A said:
They are both identical routers in my house. They don't say the Ghz.
Click to expand...
Click to collapse
Which router is it?
D-Link DIR-615 wireless N router
HotWhipT/A said:
D-Link DIR-615 wireless N router
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Click to collapse
Which channel is the wireless set to?
Transmission Rate?
Channel Width?
Security Mode?
WPA Mode?
Cipher Type?
Let me know what these settings are, I'm using the D-Link DIR-825 here and it's working fine.
That's all Chinese to me. Where would I find this information?
All I know is my phone says its secured with WPA/WPA2 PSK
I really appreciate the help though
HotWhipT/A said:
That's all Chinese to me. Where would I find this information?
All I know is my phone says its secured with WPA/WPA2 PSK
I really appreciate the help though
Click to expand...
Click to collapse
Log in to the router from 192.168.0.1
Click the setup tab, and then wireless settings on the left. Next click "Manual Wireless Network Setup" and you should see your settings on that page.
bmxant said:
Which channel is the wireless set to?
2.432 GHz - Ch 5
Transmission Rate?
Couldn't find this. I searched around and on the internet. It's suppose to be under the Advanced wireless as the first thing. It's not under this tab. My first thing trasmit power and its on High.
Channel Width?
20 MHz
Security Mode?
WPA-Personal
WPA Mode?
WPA2 only
Cipher Type?
TKIP and AES
Click to expand...
Click to collapse
..........................
Try these
Which channel is the wireless set to?
2.432 GHz - Ch 6
Transmission Rate? Automatic is usually the default setting for this
Couldn't find this. I searched around and on the internet. It's suppose to be under the Advanced wireless as the first thing. It's not under this tab. My first thing trasmit power and its on High.
Channel Width?
20 MHz
Security Mode?
WPA-Personal
WPA Mode?
Auto (WPA or WPA2)
Cipher Type?
TKIP and AES
The nitro should support WPA2 just fine. Plain ole WPA is now fairly insecure and it is advisable to avoid using it if possible.
Sent from my LG-P930 using Tapatalk
You are the man! So it works now. The other router that worked all along is off right now, but I'll check that out tomorrow.
What about my other family's phones for this router, will theirs work just the same as before?
The only thing I can think of that went wrong in the first place was that I didn't type in the right password. Even though I told my phone to forget it, since then I had the problem.
HotWhipT/A said:
You are the man! So it works now. The other router that worked all along is off right now, but I'll check that out tomorrow.
What about my other family's phones for this router, will theirs work just the same as before?
The only thing I can think of that went wrong in the first place was that I didn't type in the right password. Even though I told my phone to forget it, since then I had the problem.
Click to expand...
Click to collapse
They should work just fine.
One thing I noticed about the Nitro and Wifi is that it's really picky when connecting to a router. The good thing is that the connection is very good once connected.
Wouldn't you know it. I haven't done a thing since yesterday and now it won't connect to the router that we fixed. I guess I'll play around with it some more. I can still connect to that other router just fine.
Edit* - I put everything back to how it was originally when it didn't work and now the phone connects to the wifi, weird. Its back on WPA2 and Ch.5 At least I know how to screw with it now!
Ya, I got this problem too. I get this when I root and then reboot (still rooted), dunno why. After I un-root and reboot, the problem goes away but I had to reboot the router too. In this whole procedure I never change the wifi access point setting, very very weird....

Cisco access point

I have a cisco WAPN610 access point. I have my desktop, google tv, xbox360 and my wdhdtvlive hooked up to it via wireless. I can't get my phone to obtain an ip address from this. I can connect to the router that is connected to my access point, but can't figure out why my phone won't connect. Google told me to try and use only B/G networks, but that didn't work.
Anyone have this same issue, or know of something I can try to fix this?
Thanks in advance!
420fan said:
I have a cisco WAPN610 access point. I have my desktop, google tv, xbox360 and my wdhdtvlive hooked up to it via wireless. I can't get my phone to obtain an ip address from this. I can connect to the router that is connected to my access point, but can't figure out why my phone won't connect. Google told me to try and use only B/G networks, but that didn't work.
Anyone have this same issue, or know of something I can try to fix this?
Thanks in advance!
Click to expand...
Click to collapse
Under wireless networks on your phone does it see the access point? Just won't pick up an IP address??
Are you able to connect your phone to any other wireless networks?? Public Wifi at starbucks or McDonalds or something??
Could either be a bad WPA authentication or faulty wireless radio in your phone if other devices work.
Have you tried forgetting the network under wireless and networks then rebooting the phone just to be sure it's gone then re connect?
jrizk07 said:
Under wireless networks on your phone does it see the access point? Just won't pick up an IP address??
Are you able to connect your phone to any other wireless networks?? Public Wifi at starbucks or McDonalds or something??
Could either be a bad WPA authentication or faulty wireless radio in your phone if other devices work.
Have you tried forgetting the network under wireless and networks then rebooting the phone just to be sure it's gone then re connect?
Click to expand...
Click to collapse
thanks for replying. I can access wifi at work and I can at my friends house. Whenever there is an open connection, it works like a charm, but for whatever reason, when I try to connect at home, it connects, but won't obtain an IP address. I think I can set it up manually and use a static IP. I was doing some googling at work and found something. Very confusing to say the least.
And yes, I have tried to forget it and all that.
thanks again for trying!
how many dhcp leases do you have setup? Depending on how many devices connect, i typically don't setup anymore than 10, but i would try increasing that. What encryption are you using? wpa2/wpa? Is it broadcasting in n or g or is it setup for mixed.
sjpritch25 said:
how many dhcp leases do you have setup? Depending on how many devices connect, i typically don't setup anymore than 10, but i would try increasing that. What encryption are you using? wpa2/wpa? Is it broadcasting in n or g or is it setup for mixed.
Click to expand...
Click to collapse
I'm not sure how many dhcp leases I have set up, but I only have 3 things connecting to the access point. My google TV, Wii, and my desktop. I had it set to broadcast mixed (b,g and N) but changed that to just b/g as another suggested. I am also using wpa2.

WiFi stuck on Obtaining IP/Avoided Poor Connection

For some reason, my Wifi connectivity on my GNexus has gotten really bad lately. I'm trying to connect to my home router (Netgear WNDR3400), and it gets stuck on a loop at obtaining IP address then avoided poor connection and it keeps reseting back and forth. It only manages to connect maybe 20 mins in the day and it looses the connection again.
Reseting the router only fixes the problem momentarily then the next day it can't connect again. The router is working perfectly fine in my house w/ the computer and laptops. iPhone and HTC Thunderbolt are also perfectly fine.
What can I do to fix this?
Icey34 said:
For some reason, my Wifi connectivity on my GNexus has gotten really bad lately. I'm trying to connect to my home router (Netgear WNDR3400), and it gets stuck on a loop at obtaining IP address then avoided poor connection and it keeps reseting back and forth. It only manages to connect maybe 20 mins in the day and it looses the connection again.
Reseting the router only fixes the problem momentarily then the next day it can't connect again. The router is working perfectly fine in my house w/ the computer and laptops. iPhone and HTC Thunderbolt are also perfectly fine.
What can I do to fix this?
Click to expand...
Click to collapse
Have you tried assigning a static ip address to the phone?
Also what type of network? My phone does it on a 802.1 wireless b network with identity security (individual uname and password to connect) Which is what my university uses... annoying it was, but i found out that foxfi was causeing the issue. But im assuming your home network isnt like that.
How do I assign a static IP to the phone?
My router is 802.11n. And it has network security, secured by WPA/WPA2 to be exact.
App called WiFi static will let you set a static IP within a dhcp network. You probably can do it through your router as well. I would read up on static vs dhcp if you have never set up a static IP before. Also you'll want to see what all of the clients ips are so you don't create a duplicate.
Sent from my Galaxy Nexus using xda app-developers app
Is there another solution other than that?
Icey34 said:
Is there another solution other than that?
Click to expand...
Click to collapse
Try to flash another Rom.I had the same issue with cm 10.1 based roms, but after flashing aokp based roms problem was solved.
sent from my gnex gsm using tapatalk
Anyone having this issue on the Verizon stock ROM 4.2.2? I cannot connect to any wifi with DHCP. The only way I can connect is if I enter at static IP. I have tried about a half dozen access points with no luck. I have even done a complete phone wipe of data and tried reconnecting without logging into my google account to sync down my wifi settings. This pretty much prevents me from connecting to any public wifi hotspots unless I can guess their IP range. I have never had anything other than the stock ROM and OTA updates. Is there something somewhere I can clear or reset to fix this? It worked at one time long ago prior to jellybean I think.

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