Develop Bugs

GPS built in?

So I just read somewhere that the our hermes have an on board gps chip built in.. any way to get it to work? or is it just there and there is no use for it? thanks
-Nstefanelli-

nstefanelli said:
So I just read somewhere that the our hermes have an on board gps chip built in.. any way to get it to work? or is it just there and there is no use for it? thanks
-Nstefanelli-
Click to expand...
Click to collapse
Wow, this from a Senior Member I hope all 199 post were not this wise.

nstefanelli said:
So I just read somewhere that the our hermes have an on board gps chip built in.. any way to get it to work? or is it just there and there is no use for it? thanks
-Nstefanelli-
Click to expand...
Click to collapse
not again......

i know i know, but i ask with the hope that one of our geniuses here have figured out a way to make it work. sadly, it probably isnt possible, but why not check and see if someone has found out a way to make it work?
-Nstefanelli-

nstefanelli said:
So I just read somewhere that the our hermes have an on board gps chip built in.. any way to get it to work? or is it just there and there is no use for it? thanks
-Nstefanelli-
Click to expand...
Click to collapse
It is right next to the 10 gig harddrive.

August Fools day

nstefanelli said:
i know i know, but i ask with the hope that one of our geniuses here have figured out a way to make it work. sadly, it probably isnt possible, -Nstefanelli-
Click to expand...
Click to collapse
i know i know, but you could search before you ask with the hope that one of our geniuses here have figured out a way to search before take the easy way out. sadly, it probably isnt possible

nstefanelli said:
So I just read somewhere that the our hermes have an on board gps chip built in.. any way to get it to work? or is it just there and there is no use for it? thanks
-Nstefanelli-
Click to expand...
Click to collapse
Yes you did read correctly.
The htc hermes does have a GPS
chip it's circuits, however
the chip on all release platforms have had the chip deliberately disabled in the following manor.
1.drivers removed from the roms
2. crucial pins left unconnected
3. a few support components left out
4. antenna pins and support connections for both an internal and external antenna left nonexistent .
It's very unfortunate as I spent the better part of a month looking between the thread here and on 4winmobile only to find that the best of the best hardware hackers had failed to come up with a resolve due to usually lack of tools required, components difficult at times to obtain, and the almost 98% chance of unrepairably damaging the main pcb or the surrounding components in which you would then be left with the preverbial brick of which there is no safty net or special bootloader to save you. thusly I gave up and finally just did what most get when they buy or get the hermes withco pilot. I bought a good bluetooth gps receiver and loaded software for it to be used by. in this case it was tom tom 6.
I feel for you in this one as it would have been nice if the hermes was like the artimas [ie: o2 orbit, t-mobile mda compact]
and had it built in. But alas the is no technical resolve that can be achieved as of now for this other then to go bluetooth external receiver.
*hehe chalk one up for the noobs referring to the senior vs new members to the board which I find funny as I may not post as much as others but I know more then what the rating suggests heheh*

my question is why would high paid asian techs leave some gps chip that would not be used
that is not business like at all
just like carriers leaving ot the front video camera, and still charing ridiculous prices for the unit !!!!!!!!

I'll fix your HTC phone or provide parts

Hey guys. I have gotten alot from this website so I would like to give back. I own and operate a mobile phone repair shop and would like to extend my services to this forum. Most of you seem pretty techical so even if you just want the part (microphone, ear speaker, Loud speaker, LCD) I will provide it for you at a low cost plus shipping of course. I mostly deal with hardware issues so please don't PM me or post asking about software, I am a total noob when it comes to that!
Thanks again to all the rom builders and contributers who have helped make my phone awsome!

If you can source the vibrate motor for an HTC S710 I would be forever grateful. Where abouts are you located?
EDIT: I see you're in Phoenix.

Most of the parts I carry are for US released HTC phones but often they carry simular parts. If you can post a picture of what it looks like I'll see if I have a match.

I will upload a picture in a little bit, however here are the specifications from the HTC Vox Service Manual for the motor;
JT0406-30CSR1, JNTECH, Cylindrical, 3V, 100mA, 12000+/-3000 rpm, 60/-, 20degC, 11.2*5.1*5.8mm
The cylinder has J7D05 printed on it and has 2 prongs that make contact to the pad on the PCB. I've tried many different other motors but none of them physically fit in the spot. So if you have any motor rated to those specs and is smaller or equal to the dimensions above, I will take it.

Here are two pictures of it. They are quite large, so not inlined. Not my camera, one of those funky digital ones that I have no idea how to adjust the focus on.
http://i25.tinypic.com/20psxg3.jpg
http://i25.tinypic.com/22dcb4.jpg

I'll check my inventory tomorrow. The shop is closed for today, it being the 4th of July and all.

Ah yes. Thanks, I shall await your response in great excitement.
Happy Indie Day!

A friend of mine has an O2 XDA Orbit but the usb works for charging but not for the data link.
Is this fixable? and if so, do you perform the fixes !!!!

@pna
I had the same problem with my Dash/Excalibur. I had to turn off the USB charging feature in the settings and then the data worked fine. I just either turn it back on if I need to charge via USB on my PC and don't have a wall charger handy. Tell your friend to try that.
Edit:
Also Turn off Advanced Network Functionality to along with charging over USB.

pna said:
A friend of mine has an O2 XDA Orbit but the usb works for charging but not for the data link.
Is this fixable? and if so, do you perform the fixes !!!!
Click to expand...
Click to collapse
If the pins in the socket look straight re-flow the solder on the mainboard or get someone to do it. It's fairly easy. New sockets are about $4 on fleabay but as there are multiple lines close together you do need skill to replace.
M.S

@h4waii
Sorry friend. I don't have one that looks like that by HTC. However the T-Mobile Sidekick 3 vibrator does look like it. If I had it here to test I would be able to look closer. Once again, sorry friend.

Planetneo said:
@h4waii
Sorry friend. I don't have one that looks like that by HTC. However the T-Mobile Sidekick 3 vibrator does look like it. If I had it here to test I would be able to look closer. Once again, sorry friend.
Click to expand...
Click to collapse
I do, however, stock them. pm me and I'll list it on eBay.I'm in the UK though so shipping will be dependant on where you are. Outside UK is £7.
M.S

Good, this is the point right? To help our fellow members. Thanks Mysterious Stranger.

Planetneo said:
Good, this is the point right? To help our fellow members. Thanks Mysterious Stranger.
Click to expand...
Click to collapse
Help if asked, yes. Spam to get sales, NO.
M.S

Anyway you can check out my thread here...http://forum.xda-developers.com/showthread.php?t=405758
Might find it intresting.

htc touch cruise
One of the give aways in buying this product is CoPilot Live 7 with free city map. I choose Muscat in Oman in English but I can not activate it. I went to the dealer but he wants me to pay to activate it.

Planetneo said:
Hey guys. I have gotten alot from this website so I would like to give back. I own and operate a mobile phone repair shop and would like to extend my services to this forum. Most of you seem pretty techical so even if you just want the part (microphone, ear speaker, Loud speaker, LCD) I will provide it for you at a low cost plus shipping of course. I mostly deal with hardware issues so please don't PM me or post asking about software, I am a total noob when it comes to that!
Thanks again to all the rom builders and contributers who have helped make my phone awsome!
Click to expand...
Click to collapse
Right on! I have been wanting to replace the metal bezel that goes around the front of the AT&T 8525 (U.S. HTC Hemes). Mine has gotten quite scratched and scuffed over the last year, and I would love to have it returned to it's original clean, shiny look.
Do you happen to carry this part by any chance? Or know of an affordable place to obtain one?

I get mine from a guy on ebay. I used my last 3 over the holiday weekend so I am out till I order some more on Monday. They are about $28 shipped. Link below....
http://cgi.ebay.com/HTC-Hermes-Cing...ryZ20336QQssPageNameZWDVWQQrdZ1QQcmdZViewItem

Planetneo said:
I get mine from a guy on ebay. I used my last 3 over the holiday weekend so I am out till I order some more on Monday. They are about $28 shipped. Link below....
http://cgi.ebay.com/HTC-Hermes-Cing...ryZ20336QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
Click to expand...
Click to collapse
If you need the full housing email Amit / Raki Computers and ask - they have them as well at not much more $ ( about $26 IIRC) if you ask although the parts they sell are used / stripped from BER phones so some have minor marks and it's pot luck.
M.S
edit - I emailed Amit @ Raki myself anyway and he's listed the full housings here: http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=220254094906
better value IMO.

Yes. We've got software support and now hardware support. This thread needs to be stickied.

[Bounty] Fm Radio and Transmitter

As you may know the Galaxy Nexus sports a Broadcom BCM4330 which is capable of Bluetooth, Wifi, and FM tuning and transmitting. I hereby propose a bounty for a hardware/software modder to make these functionalities work. As of now the need for an internal antenna is a major hurdle for some people. I personally don't mind opening up my device and installing one as long as there are clear instructions on how to do so.
I am willing to donate $400 USD to a dev that can get either transmitting or receiving working

I think it is a neat idea.Good luck..I'm not the developer.

Does FM work with headphones?
Sent from my Galaxy Nexus using XDA

Your wanting to do this for transmitting purposes and not so you can listen to fm radio right? Because you can use TuneIn Radio for FM.

I also would like to see this because of several reasons. First, streaming apps need internet (obviously) and I don't have data. I run on prepaid and only use wifi at home and school to save money (I'm a student). Second, FM radio was the one thing that one of my friends required for a new phone. Obviously I want him to get the great Galaxy Nexus.
If anyone would be able to get this working with either an internal antenna, or (more ideally) using the headphone wires as an antenna, that would be great.

Hi,
Sorry if I did not clearly understand all,but maybe take a look at this:http://forum.xda-developers.com/showthread.php?t=1059296&highlight=fmradio
But it seems it's not possible:
These devices will likely never be able to support FM with Spirit or any FM app:
- Google/Samsung Galaxy Nexus
Click to expand...
Click to collapse
@DroidMahn:if you talk about the FM radio (listening).

That would definitely be awesome. I don't have an Aux port or a tape player in my car so I always wanted to be able to just tune my radio to a channel and hear music from it without plugging my phone into anything.

clarified my post xD

Very interesting, hopefully someone gets this working.

yami951 said:
That would definitely be awesome. I don't have an Aux port or a tape player in my car so I always wanted to be able to just tune my radio to a channel and hear music from it without plugging my phone into anything.
Click to expand...
Click to collapse
I'm in the exact same boat...erm, crappy car. Badass phone, POS car.
The stock head unit is integrated with dashboard so its not easy to swap a new one.
Also willing to open up my Gnex and solder to test an antenna, just need an EE to tell me which leads....

DroidMahn said:
As you may know the Galaxy Nexus sports a Broadcom BCM4330 which is capable of Bluetooth, Wifi, and FM tuning and transmitting. I hereby propose a bounty for a hardware/software modder to make these functionalities work. As of now the need for an internal antenna is a major hurdle for some people. I personally don't mind opening up my device and installing one as long as there are clear instructions on how to do so.
I am willing to donate $400 USD to a dev that can get either transmitting or receiving working
Click to expand...
Click to collapse
Wouldn't make more sense to buy a bluetooth FM headphone and an FM transmitter?
http://www.amazon.com/Sony-Ericsson...1DCM/ref=sr_1_2?ie=UTF8&qid=1337776322&sr=8-2
http://www.amazon.com/Griffin-Unive...L2/ref=sr_1_13?ie=UTF8&qid=1337776603&sr=8-13
Or something that have both functions like this:
http://www.amazon.com/Monster-Radio...OO/ref=sr_1_11?ie=UTF8&qid=1337776603&sr=8-11

$400?! You ARE such a generous gentleman.
I really hope this going to happen. I hate to use radio apps to listen to music due to my 2GB Highspeed Cap. FM receiver/transmitter feature is needed.

I'll throw in $40 to make it happen. I just want as many features as possible

I brought a wireless FM Transmitter for £10...I don't get it :/ All seems hassle for a few quid and a bit of shopping...

Lol
Ill sell you my droid x2 that has fm radio working in it for $400
From my nexus tappin the talk
<edit post successful>

I've bought an FM-sender that plugs into the cigarette-lighter-output in the car, which connects to the phone via 3.5mm jack. The sender also has output for USB, which lets me charge the phone at the same time. I payed 150 NOK for that, which is about $30. Should be something like that in your american Wallmarts as well!

The phone is capale of transmission on the fm band by any developer so inclined to create it. This is the very essence of nexus class development. If your solution to the bounty on this thread is to suggest buying external hardware , you are really missing the point .
Sent from my Galaxy Nexus using Tapatalk 2

android01 said:
The phone is capale of transmission on the fm band by any developer so inclined to create it. This is the very essence of nexus class development. If your solution to the bounty on this thread is to suggest buying external hardware , you are really missing the point .
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Don't think its the bounty anyone is interested in, just why the bother and hassle when external solutions exist at a fraction of the price? Very capable ones at that.
Sent from my Galaxy Nexus using XDA

killyouridols said:
Don't think its the bounty anyone is interested in, just why the bother and hassle when external solutions exist at a fraction of the price? Very capable ones at that.
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
But the whole point of the thread is to unlock the full capability of the hardware we own.
Not to buy another product to do a job that in theory our phone can already do.
I have a feeling its a big job and next to near impossible to accomplish but I'm willing to throw some money into the pot if a dev gets this done.
Just to prove it can be done at least.
This kind of thing is why I love android and nexus, doing something that isn't supposed to be done.

nodstuff said:
But the whole point of the thread is to unlock the full capability of the hardware we own.
Not to buy another product to do a job that in theory our phone can already do.
I have a feeling its a big job and next to near impossible to accomplish but I'm willing to throw some money into the pot if a dev gets this done.
Just to prove it can be done at least.
This kind of thing is why I love android and nexus, doing something that isn't supposed to be done.
Click to expand...
Click to collapse
Don't get me wrong, I love seeing happen that, by rights, shouldn't. That's the joy of Android. All I'm questioning and wondering, and not in a bad way just a quizical way, I'm assuming the op is throwing in $400 to encourage the development of the FM transmitter. If so, why a relatively large amount for a device that can be brought for a fraction of the price? Is there really a $390 benefit to have it built in?
Sent from my Galaxy Nexus using XDA

[SEAT] Leon: Mark 3

Hi guys,
Hope I am not wrong in posting this thread, if I am then just remove it.
I have a SEAT Leon mark 3 and ever since I bought it the infotainment system has not once been updated in regards to software. It does have a software update section but it doesn't say anywhere to check for updates. I have tried google and cant find anything, any help please?
Thank you.

my gf "just" got a leon (2014 facelift) too, nice drive by the way.
why do you want to update anthing? i think updates will only be distributed if there is a really big error in the device/software ... and there will (in my experience) NEVER be new features for something they already sold ... buy a new car in 3 years is the deal here
by the way the speed recognition is a major pain as its extremely slow ... everything else is OK from what i can tell.

elchmartin said:
my gf "just" got a leon (2014 facelift) too, nice drive by the way.
why do you want to update anthing? i think updates will only be distributed if there is a really big error in the device/software ... and there will (in my experience) NEVER be new features for something they already sold ... buy a new car in 3 years is the deal here
by the way the speed recognition is a major pain as its extremely slow ... everything else is OK from what i can tell.
Click to expand...
Click to collapse
I don't know im that kind of person that always wants the latest stuff but i understand where you said it will update only if it is broken.. no worries and yes, brilliant drive.

elchmartin said:
by the way the speed recognition is a major pain as its extremely slow ... everything else is OK from what i can tell.
Click to expand...
Click to collapse
actually i meant to write *SPEECH* recognition instead of speed ... sorry for that
anyway yeah ive seen some VWs with friends & family, big/small nav-devices. never a really up-to-date functionality, CPU almost always too slow if you are used to a top smartphone/tablet ... but the units work for some good 10 years.
the future belongs to mirrorlink or whatsoever its called, smartphones are just faster and are being replaced at least every 2 years by the user.
cheers!

Hi guys, just a question about BT connection, probably It's the same on all BT system, I don't know, but why It's not possible to connect two devices (for example 2 smartphone) at the same time?
I have to switch and connect only one of them every time, It's a BT protocol or depends from SEAT software?
Thank you!

vime81 said:
Hi guys, just a question about BT connection, probably It's the same on all BT system, I don't know, but why It's not possible to connect two devices (for example 2 smartphone) at the same time?
I have to switch and connect only one of them every time, It's a BT protocol or depends from SEAT software?
Thank you!
Click to expand...
Click to collapse
it is only possible to connect one (1) device at the same time.
i do not know if it is a BT protocol thing or just a restriction in the SEAT software, but it is the same with pretty much every headunit i know... (VW/AUDI/SKODA/SEAT, Mercedes, BMW, Alpine, Clarion, Pioneer...)
i guess it is like that because modern BT connections also get the phonebook and 2 simultaneuos connections would mix that up ...
in my opinion this makes perfect sense unless you really need 2 phone personally.
start thinking about a dual-sim-phone if you really need this.

elchmartin said:
it is only possible to connect one (1) device at the same time.
i do not know if it is a BT protocol thing or just a restriction in the SEAT software, but it is the same with pretty much every headunit i know... (VW/AUDI/SKODA/SEAT, Mercedes, BMW, Alpine, Clarion, Pioneer...)
i guess it is like that because modern BT connections also get the phonebook and 2 simultaneuos connections would mix that up ...
in my opinion this makes perfect sense unless you really need 2 phone personally.
start thinking about a dual-sim-phone if you really need this.
Click to expand...
Click to collapse
Thanks! Yes I need to connect 2 phone at the same time, my personal and the business phone...but is not possible... (I've to choose between my wife and my boss! [emoji33])
Inviato dal mio LG G PAD 8.3 utilizzando Tapatalk

vime81 said:
I've to choose between my wife and my boss!
Click to expand...
Click to collapse
Put both in flight mode while you drive

elchmartin said:
Put both in flight mode while you drive
Click to expand...
Click to collapse
Humm.. maybe!

The updates for the car radio is bringed by seat, but at the moment, seat no have updates.
Also, Seat is oferring a new model of radio card with mirror link

As a person who works in the automotive industry, I can only tell you that most, if not all updates are only possible in a service. On another note, updates rarely, if ever, bring new features.
So the only thing you could do is go to your local official VW service (or one where you know someone) and ask for an update. Be prepared to pay some good $$$ for getting a few (unnoticed) bugs squashed.

Here you can find the software updates for your 5F w w w.clubseatleon.n e t/viewtopic.php?f=9&t=118140, it's a spanish froum, use translator

well if anyone need i found a update for the mib 1 and the mib2 screens
it can update to version 480 for the mib 1 and 0330 for the mib 2
you can find the interstions and the files in the link below
have fun and thanks would be welcome
https://www.clubseatleon.net/viewtopic.php?f=9&t=118140&start=600#p1928908

Random Question.
I updated my 5F0 MIB1 Unit to 480 in early January but since then my TMC Traffic hasn't worked - That's the "Traffic Button" it just contantly says "No Reports Found" but a guy 10 miles away receives loads.
Any quick fixes for this?

Hello, can someone post that 480 SW file for download, all the old loinks are dead...

Garbled metallic sound when filming video

I bought three G5 with 3GB or RAM for myself, wife and mother. The plus model was not available at the time here in Sweden.
All three of the phones have a very strange and in your face garbled metallic sound when filming video. This sound distortion makes video in places where there is natural background noise unbearable. Is there anyway to fix this problem? Am I the only one with this issue? Lost a lot of video of my newly born baby because of this sound issue =(
Thanks

same thing here, G5 3GB RAM and mic sounds like rubbish, seems like the same issue the Nexus 5 had, where the filter were too aggressive and instead ruined the sound. the solution was to completely disable the filter with some kind of patch.

onryo said:
I bought three G5 with 3GB or RAM for myself, wife and mother. The plus model was not available at the time here in Sweden.
All three of the phones have a very strange and in your face garbled metallic sound when filming video. This sound distortion makes video in places where there is natural background noise unbearable. Is there anyway to fix this problem? Am I the only one with this issue? Lost a lot of video of my newly born baby because of this sound issue =(
Thanks
Click to expand...
Click to collapse
Upload an example file to mega/yousendit/whatever, please - I'll examine it.

This is from the other day on my own phone. My wife has a zillion videos that sound the exact same way on her phone. This weird noise only shows up if there is background noise.
All three phones have this issues. All three phones are bought here in Sweden:
Moto G5
3GB RAM
16 GB ROM
64 GB SD card
Version: PVT1
SKU: XT1676
Build number: NPP25.137-15
Software Channel: reteu
Baseband Ver: M8937_8000.122.02.40R
Any clue on what this is and how to deal with it? Should I just return all three phones?

onryo said:
This is from the other day on my own phone. My wife has a zillion videos that sound the exact same way on her phone. This weird noise only shows up if there is background noise.
All three phones have this issues. All three phones are bought here in Sweden:
Moto G5
3GB RAM
16 GB ROM
64 GB SD card
Version: PVT1
SKU: XT1676
Build number: NPP25.137-15
Software Channel: reteu
Baseband Ver: M8937_8000.122.02.40R
Any clue on what this is and how to deal with it? Should I just return all three phones?
Click to expand...
Click to collapse
I also bought mine in Sweden and I have the same problem...I already contacted Sweden Technical support. Please do the same so they are aware of the incident. If you check lenovo's forum there's more people with the same problem.
You can contact them in motorola rest of europe (roe) section. I'm not allowed to post links :/
Cheers!

jpm92 said:
I also bought mine in Sweden and I have the same problem...I already contacted Sweden Technical support. Please do the same so they are aware of the incident. If you check lenovo's forum there's more people with the same problem.
You can contact them in motorola rest of europe (roe) section. I'm not allowed to post links :/
Cheers!
Click to expand...
Click to collapse
I just got a mail back from them saying they are "not aware" of the issue. Could you give us a url what gets around the "not allowd to post links" ie w w w dot xxxxxx/xxxx/ dot com

onryo said:
I just got a mail back from them saying they are "not aware" of the issue. Could you give us a url what gets around the "not allowd to post links" ie w w w dot xxxxxx/xxxx/ dot com
Click to expand...
Click to collapse
I tried to workaround the link...lets see again:
motorola-global-en-roe dot custhelp.com/app/utils/prod_guided_assistant/g_id/5027/
If you guys know swedish you can try calling them

jpm92 said:
I tried to workaround the link...lets see again:
motorola-global-en-roe dot custhelp.com/app/utils/prod_guided_assistant/g_id/5027/
If you guys know swedish you can try calling them
Click to expand...
Click to collapse
Skit bra
I'll call them tomorrow! Ericsson bought 50 G5 XT1676. All of the phones have that trash background noise when I asked around. I was given a phone but I bought two to give to my family.

onryo said:
Skit bra
I'll call them tomorrow! Ericsson bought 50 G5 XT1676. All of the phones have that trash background noise when I asked around. I was given a phone but I bought two to give to my family.
Click to expand...
Click to collapse
They offered me to replace the unit on the mails, but it's obviously a common issue, so there's no point. Maybe they are more understandable on the phone. Also remember to ask if they know when is the spring finally arriving to Sweden
Tack!

jpm92 said:
They offered me to replace the unit on the mails, but it's obviously a common issue, so there's no point. Maybe they are more understandable on the phone. Also remember to ask if they know when is the spring finally arriving to Sweden
Tack!
Click to expand...
Click to collapse
lol would be funny as hell if I could get all 50 owners of the phone at work to replace them
Sweden only has two seasons. 1) Dark season 2) Rain season

onryo said:
lol would be funny as hell if I could get all 50 owners of the phone at work to replace them
Sweden only has two seasons. 1) Dark season 2) Rain season
Click to expand...
Click to collapse
I'm starting to realize :laugh:
Any news?

jpm92 said:
I'm starting to realize :laugh:
Any news?
Click to expand...
Click to collapse
This is what Lenovo had to say. I returned my phones. Some of the others might do the same. Unfortunately for Lenovo Ericsson was going to buy a bunch of Thinkpad X1 Carbon laptops. They are freaking expensive. That is not going to happen now since Ericsson is afraid that Lenovo will not back up its products with fw updates.
Customer Reference number: XXXXXXXXXXXXXXXXXX
Dear XXXXXXXXXXX,
I am writing to you regarding your Moto G 5 phones. The Repairs Department have reviewed your case and have unfortunately not been able to find a satisfactory solution to this sound distortion problem.
Please rest assured that this issue has been duly reported to the relevant department and it will hopefully be resolved in a future update. Regretfully, we are unable to provide any timeframe for future updates. I would therefore recommend that you return your Moto G 5 phones to the retailer to request a refund.
We would like to thank you for your patience and understanding in this matter. We are terribly sorry for any inconvenience that this has caused. For any further assistance or information please do not hesitate to get in touch with us.
We are reachable on 03339 997 550 to discuss the matter further with one of our experienced customer service agents. Please contact us any time between the hours of 8am and 6pm from Monday to Friday.
Thank you for contacting Lenovo-Motorola. I hope you have a nice afternoon.
Kind regards,
Xica
Lenovo & Motorola Mobility UK Ltd.

Just finding this thread. I bought a G5 in Denmark a few weeks ago. I've noticed the same issue. I think it's either a over aggressive noise reduction scheme they've incorporated, or a result of low quality mp4 audio bitrate for recording. Probably a combination of these. Have you found a thread on Lenovo - Motorola that I can find more info about this on? Cheers,

Damn, I'm starting to evaluate the possibility of giving it back and get another one (obviously not Lenovo). Screw them, couldnt they just release a update for it? I record a lot of videos usually and this is really annoying...
Thanks for the update though

Hey, looked into it some more. I used the Cinema FV-5 app and found that by disabling the "Automatic Gain Control" of the microphone the sounds are recorded more clearly.
So, the metallic garbled sounds are most likely largely due to an overly aggressive AGC setting on the native camera app combined with whatever settings they have on audio conversion.
Wouldn't it be nice if Moto made an update to the camera app so that you could disable the automatic gain control if you wanted to....

I talked to Motorola Support and they told me they're already working on it, but they can't give me any date. At least I know it will be fixed at some point.

I am on day 1 of my G5 testing, and yes, I also experience this horrendous "Finding Nemo" underwater sound, caused by overly aggressive audio filtering and/or AGC. FIX IT LENOVO!
onryo said:
This is what Lenovo had to say. I returned my phones. Some of the others might do the same. Unfortunately for Lenovo Ericsson was going to buy a bunch of Thinkpad X1 Carbon laptops. They are freaking expensive. That is not going to happen now since Ericsson is afraid that Lenovo will not back up its products with fw updates.
Customer Reference number: XXXXXXXXXXXXXXXXXX
Dear XXXXXXXXXXX,
I am writing to you regarding your Moto G 5 phones. The Repairs Department have reviewed your case and have unfortunately not been able to find a satisfactory solution to this sound distortion problem.
Please rest assured that this issue has been duly reported to the relevant department and it will hopefully be resolved in a future update. Regretfully, we are unable to provide any timeframe for future updates. I would therefore recommend that you return your Moto G 5 phones to the retailer to request a refund.
We would like to thank you for your patience and understanding in this matter. We are terribly sorry for any inconvenience that this has caused. For any further assistance or information please do not hesitate to get in touch with us.
We are reachable on 03339 997 550 to discuss the matter further with one of our experienced customer service agents. Please contact us any time between the hours of 8am and 6pm from Monday to Friday.
Thank you for contacting Lenovo-Motorola. I hope you have a nice afternoon.
Kind regards,
Xica
Lenovo & Motorola Mobility UK Ltd.
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Don't abandon a potential ThinkPad purchase decision based on crappy consumer mobile phone product lines. The business-oriented ThinkPad laptops are superb - I have three ThinkPads here - R61, T430 and an R500, and as a service engineer who ONLY deals with quality equipment, let me tell you, you won't find better laptop hardware from ANY company. The "ThinkPad" range is a continuation from IBM's original line of ThinkPads, and they are the only laptops fully tested, approved, and signed off for use on NASA and ISS missions - that's how robust and dependable they are - the stuff of legends. The consumer <blah>Pad products are not worth a donkey turd, but the "ThinkPad" lines are hot stuff my friend, ANYONE worth their salt will back me up on this view, it's a given - they are built like tanks with carbon fibre composite, glass fibre reinforced plastic, and magnesium alloy construction - not the usual creaky, paper-thin plastic crap palmed off on the vanity market, aka consumers.
---------- Post added at 12:52 AM ---------- Previous post was at 12:47 AM ----------
jpm92 said:
I talked to Motorola Support and they told me they're already working on it, but they can't give me any date. At least I know it will be fixed at some point.
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"We heard your feedback and assure you we are seeking to resolve this issue"
The usual line from "The Corporate BS handbook"

mbwf said:
I am on day 1 of my G5 testing, and yes, I also experience this horrendous "Finding Nemo" underwater sound, caused by overly aggressive audio filtering and/or AGC. FIX IT LENOVO!
Don't abandon a potential ThinkPad purchase decision based on crappy consumer mobile phone product lines. The business-oriented ThinkPad laptops are superb
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Click to collapse
No doubt the Thinkpad X1 Carbon is a really nice laptop. Its just the buyers for Ericsson want nothing to do with Lenovo now. Instead that department bought 25 'Dell XPS 15 9560' =(
Looks like the G5 is now has some ROMS! Yayyyy!
https://forum.xda-developers.com/g5/development
Somebody on IRC pointed out a work around for the video sound issues.