[Simple Fix] Multiple Contacts issue - EVO 4G Q&A, Help & Troubleshooting

THE PROBLEM:
I was going through my phonebook and for a few contacts, i would have A LOT of duplicates. By a lot I mean nearly 100 if not more of 1 person, but the contact would be something about facebook related. this was for about 15-20 people that had 100+ entries.
HOW I FIXED THIS:
people > Menu > View
Check or uncheck any of the want or dont want. after you're done, click done and check you're phonebook again to see if it worked.
make sure if you run all your contacts off google, you need to log into your gmail account and go to your contacts. delete all the duplicates, some contacts may be gray with a tiny + sign with a number next to it. this meaning you have multiple numbers for it. of coruse the duplicate.
hope this helped!

Related

Help understanding phonebook!

First of all, hopefully people will forgive me for not putting this with the other person's issues with the phone book as mine are slilghtly different.
Basically, I'm not understanding what is going on in my phonebook. Previously I was thinking that my Desire was syncing with All Contacts. But that's not what it's doing. Well, at least not only what it's doing. These are some of the issues that I'm having and I can't explain.
When I tap People - Menu - View, is shows "Google (781)" with "show auto GMail contacts" unchecked. However I have 339 entries in my GMail account for My Contacts and 653 All Contacts. I don't understand the difference.
When I have an unknown number contact me, and I add them to a known contact, "Jo Bloggs" say, when typing in "j - o - ..." I can have up to 3 entried pop up of Jo Bloggs. But then when I go to my People's list, I only see one entry. And in my All Contacts list, I only have one entry.
When I go to add an unknown contact to a known contact, in the list that pops up of (I'm assuming) all my contacts, there are contacts there that I do not see in my People list. I have unchecked "show auto GMail contact" so what is happening?
Can anyone PLEASE explain some of this. I'm trying to clear up my phone book and remove these duplicates and dead weight that I can't always see. It's obviously not simply a problem of syncing All Contacts when you don't want to.
Has anyone noticed any strange behaviour in their People's list???
I also find the phone book confusing along with the texting
I don't know if it is just me not use to smart phones
my last phone was the Sony Ericsson C 902
Did you sync with face book too? As that will added any contacts from their that have phone numbers.
I do not use anything like facebook
so no i did not
Nope. Haven't synced any social networking site at all.
I like to try and get one set sorted at a time. I have another account synced up for the calendar (not contacts). However they share exactly the same contacts so that wouldn't account for the mess of some contacts having no links, some having up to 3 that aren't duplicates. Not that I can find where these contacts came from anyway!
Why dont you copy the numbers you have from your old phone to the SIM card, .. and then import those contacts from SIM card to the Desire (if thats possible). try this before syncing with Gmail and see how it works
sorry to hijack thread but when you have an incoming call and you have a photo attached is it quite blurry or clear?
My sim card, and I think the sim cards of many other people, does not support multiple entries under one name. Nor does it support the amount of contacts I have in my GMail. Actually, I don't even think it supports the amount of information that can be held in phone storage/online accounts (stuff like addresses, birthdays etc)
Cleargrey said:
My sim card, and I think the sim cards of many other people, does not support multiple entries under one name. Nor does it support the amount of contacts I have in my GMail. Actually, I don't even think it supports the amount of information that can be held in phone storage/online accounts (stuff like addresses, birthdays etc)
Click to expand...
Click to collapse
yeah i know, it has very limited functionality, .. but if you got a correct name and phone number in your phone book, than you can sync the rest from Gmail if am not mistaken, this might help in having multiple accounts and such
now this is odd. I'm finding that every test contact I put in the phone, is not getting updated online. More than that, when it syncs, it deletes the contact.
I just tried:
1a Testgeneralgoogle
1a Test
and a third one I can't remember.
They just seemed to replace the former, then get deleted altogether.
But when I added "1a Testonline" to my online account, it appears on my phone.
Am I really the only person who is having this behaviour on their phone??? Is it simply a setting I'm missing?
Can someone try to add a test contact on their phone and see if their GMail contacts are updated properly, please.
(P.S. I should mention that I updated the number of a contact from my Desire, which showed up online. Then I updated their birthday at a separate time which didn't show up online and was reset to the incorrect date I had online.)
I'm getting my phone next week and I have a couple of questions about the phonebook too:
1/ I listed all my current contacts in GMail. So when I enter my GMail address on the phone, will it add them right away?
2/ If I enter my Facebook details and want to browse Facebook pics through the photos app, is it also gonna import my FB contacts? (I don't want it to)
Thanks!
@Ghisy. 1. Yes. 2. Haven't tried it.
I'm getting somewhere with finding out about the syncing issues I'm having. At least a little step. I've just found out that if I create a contact on the phone, and put in a birthdate, it won't appear in my online contacts when the phone syncs and it will get deleted when the phone does update. If there is no birthday, it syncs fine.
Kinda.
I'm finding that businesses are 50:50 when it comes to syncing. Some businesses are even not in my onine account anywhere and yet they're on my phone. And I have no idea where they came from but they are businesses that I have stored their details in the past.
This is almost seeming like a GMail issue as the phone can't make up contacts that I coincidently have used before.
Again, people are welcome to try at least to change a birthday or sync a new contact with a birthday and share what happens. I'd like to go to HTC saying the sync is not working fully, and it's happening to more than just me. If it's true of course.
I also seem to have some trouble wrapping my head around the phonebook (it shouldn't be that difficult should it?) After having read around on the forums I went to my google account and spent a while typing in my contacts which have synced fine as far as I can see.
I've set it under People to show only gmail contacts (and not sim)...but when I hit the "Phone" on the homepage it still shows my sim contacts...any way in changing this to show only gmail contacts? I'm a bit OCD-ish when it comes to this stuff. I like everything nice and neat
From what I've seen on my own, when you go into People - Menu - View, you can select which set of contacts to view. On mine at least, this config works for when tapping Phone and I don't see the other contacts.
Another aparent issue, I've just realised that I don't think there is a way to copy a phone contact to the synced (in my case Google) account. And on top of that, contacts that are sent via vcard, are sent to the phone. You don't seem to get an option.
But as always, I'm still trying to learn so I'm up for someone telling me I'm wrong.
anyone got an idea how to get rid of all the facebook contact/numbers that come up using phone function ? cuz i dont have in my contacts most of the people i have on facebook so its slightly annoying having to scroll through all of them
Cleargrey said:
From what I've seen on my own, when you go into People - Menu - View, you can select which set of contacts to view. On mine at least, this config works for when tapping Phone and I don't see the other contacts.
Another aparent issue, I've just realised that I don't think there is a way to copy a phone contact to the synced (in my case Google) account. And on top of that, contacts that are sent via vcard, are sent to the phone. You don't seem to get an option.
But as always, I'm still trying to learn so I'm up for someone telling me I'm wrong.
Click to expand...
Click to collapse
Yeah I've changed my "People" view to show only google contacts. Just weird that when I go to "Phone" all my sim contacts still show as well as the google ones. I want to keep my contacts on my sim...just want to hide them from view. Hmm more investigating required...
When you ad a new contact, you have to select "contact type" -> "Google" instead of "Phone", if you want the contact to be synchronized with you google contacts.
Argh! This is really annoying me now though -
I've updated my google account with all my contacts from my sim.
The on the phone have gone to People --> Menu --> View --> Google contacts
And that lets me just see my Google contacts in people view (great)
BUT when I hit "Phone" it shows both sim AND google contacts - is there an extra setting that I'm unaware of in the "Phone" section of the phone?
All my previous phones had an option to show only sim or only phone contacts but just can't find it on the Desire...I want to try and avoid deleting the contacts off my sim as I'd like to have a back up.
The only way I can see myself out of this is by exporting onto the memory card and then manually deleting all my sim contacts...which seems a bit of a long way round it. Does anyone else have any other suggestions? Or indeed does anyone else have this same problem?
If it helps, I bought this from CPW PAYG and using my o2 simplicity sim in it.
Thanks!
Do yourself a favour,
Log into google on your pc, and go to contacts, and put ALL your contacts in there.
Then delete them off the phones sim.
It may sound long winded, but once you get the hang off everything being in the cloud, the phone works very well.
All my contacts now have pictures, birthdays, email address's etc on google.com.
And they all automatically appear in my phone, my calender syncs, all my contacts birthdays appear on my phones calender etc,
Fon22
Fon22 said:
Do yourself a favour,
Log into google on your pc, and go to contacts, and put ALL your contacts in there.
Then delete them off the phones sim.
It may sound long winded, but once you get the hang off everything being in the cloud, the phone works very well.
All my contacts now have pictures, birthdays, email address's etc on google.com.
And they all automatically appear in my phone, my calender syncs, all my contacts birthdays appear on my phones calender etc,
Fon22
Click to expand...
Click to collapse
Yep I should just do that - just wanted to see if there were any other options before . I'm guessing that it works both ways - when i add contacts on my phone it'll sync with my google account and add them on there as well right?

Change contact location (SIM, Google, Phone) impossible ?

Is there any way to change the contact's "location" (SIM, Google, Phone) ?
I would like to get all my "Phone" contacts synchronized with Google, but i can' find any way how to change the setting from "Phone" to "Google".
I can't find any way to sync all the contacts (SIM+Google+Phone) with Google.
Is it a bug or do I missed somthing ?
Have you tried Contacts > Menu > Import/Export?
that doesn't work, I've tried. There are a few threads here asking exactly the same question.
All we'd like is to be able to put all the contact links we have from google, facebook, phone, phone, phone and phone for one contact to go under one contact, hopefully, the google one, to include all the relevant info from all the places like facebook. I don't believe anyone has said how this can be done yet.
Bandare said:
that doesn't work, I've tried. There are a few threads here asking exactly the same question.
All we'd like is to be able to put all the contact links we have from google, facebook, phone, phone, phone and phone for one contact to go under one contact, hopefully, the google one, to include all the relevant info from all the places like facebook. I don't believe anyone has said how this can be done yet.
Click to expand...
Click to collapse
That's really not the same thing as what the OP was asking. Mind me asking why you want to change that, tho? It's only a horrifying mess in the edit contact screen, when viewing the contact I only see one entry (Name, phone, email, address, nickname, facebook profile).
Of course, when I hit edit I have
Google contact with phone, email
Google contact with another email
Google contact with phone, email, address, nickname
Facebook contact
It's all very derp.
I don't want to link all the contact accounts for one person (his twitter, phone, gmail accounts) together.
what i want is to move all the "Phone" contacts to "Google" contacts location.
Example: when I click on People->Menu->View, then i have
SIM 0
Google 41
Phone 123
contacts
I want to have 41+123= 164 Google contacts only.
because i want automatically backup contacts on Gmail (e.g. to be able to restore them after ROM flash)
When i click on individual contact, then i see "Phone" on the right upper corner of the contact screen. i want to see "google" there. But it's not editable. Its only linkable ...
When i restored my contacts using mybackup pro they all restored as google contacts as well as phone contacts, so then i just deleted all of my phone cntcts using a contact deleter app from the market.
Google contacts all the way!
The google contacts have the phone and facebook info combined so photo birthday and all that.
thanks for the tips.
unfortunately my myBackup trial has allready expired.
but i have exported all "Phone" contacts to a *.vcf file, then deleted all contacts and finally imported them from *.vcf into "Google" contacts.
hopefully it will not mess up after synchronization with google (which is running in this moment)
I recently kinda done this, I just exported all contacts, and then imported multiple rather than one or all, and when you import it asked you where you wish to save them, Gmail, phone or sim, This is the ONLY way I can see about doing this
It's probably the only way to do this and it worked for me.
problem solved.

contacts save and sync but dont appear in people

Hi all,
I am running a completely stock HTC Desire and I have a really strange annoying problem.
The problem is if I add a new contact, it adds the person, as when I am on "Phone" and tap the numbers to spell their name they appear.
Also if I go into google mail and contacts, I can see the contact.
What I cant see is the contact in the "People" application.
This is really frustrating and I was wondering if anyone had any idea how I can fix this? Just to note, I am adding contacts setting them to my google group exactly the same as I have always done. Im not sure when this started to happen.
Thanks for your time.
When adding the contact via phone, are you ensuring the contact type at the top is a Google one?
When adding the contact via Gmail, are you ensuring the contact is added to teh 'My Contacts' group?
Try this...
Go into your Contacts.
Hit your Menu key and select Display Options.
Select your GMAIL account.
Make sure there are checkmarks in each of the lines, especially "All Other Contacts.
Click Done.
HTH

[Resolved] What am I missing ??? Contacts will not sync TO GMail, only FROM Gmail ?!

EDIT:
[Resolved for now]
Original post:
I am so mad at my "Hemroid" (I mean android) right now I am about to smash the g-damn screen,,,,
Apparently I am missing something important ?? - I dunno - ... Why do all contacts created in GMail sync to the phone, BUT,
Only "Some" of the contacts created IN THE PHONE sync back to gmail ????
I freaking hate being mad at stupid ****, this is retarded...
Any ideas ?
EDIT:
[Resolved for now]
When you create the contact from the phone, do you set it as a Google contact, or a phone contact?
Sent from my girlfriend according to my current girlfriend
When creating a contact you may have to select it as a Google contact. Try recreating a contact that won't sync, select it as a Google contact, and see what happens.
Make sure that your phone is set to sync contacts in Accounts and Sync too.
Sent from my girlfriend according to my current girlfriend
You'll get a hemroid if you push too hard!
ejdavis72 said:
You'll get a hemroid if you push too hard!
Click to expand...
Click to collapse
Eeeeewwwww
When you create the contact from the phone, do you set it as a Google contact, or a phone contact?
Click to expand...
Click to collapse
Set as a Google contact, and selected the correct email address.
I even tried looking at an alternate email I had, thinking it might have synced to the wrong one - nope...
Just for example, I had created 2 or 3 contacts from my phone, the same way each time, as google contacts. When I synced the phone, only 1 of them synced to gmail...
I though "WTF? maybe I screwed up", so I rebooted the phone, logged out of gmail, deleted the contacts, and tried again.
NOPE !!!
POS "Hem--RRRROOOOIIIIDDDD"........
Anything I create "From" gmail syncs correctly, but only "some" created from the phone synce back to gmail..
And yes also I did double, tripple check that 'background services, auto sync, sync contacts, sync email, default email account, were all correct... I tried repeatedly clicking 'manually sync now' 'sync this' and so on...
NOPE ! Nothing.
"Hem-ROOOOOIIIIIDDDDDD"
Well just chiming in my Gmail contacts won't sync on NY one account but they will on any other maybe try a new account?
Sent from my Incredible using XDA App
go to your contacts, hit menu, select "view" and uncheck everything but "phone" contacts...those are the ones that aren't syncing, am i correct"
"phone" contacts won't sync
"google" contacts will sync
I would follow the patches advice. I found that I was looking at facebook phone numbers but they were not getting uploaded to my gmail account. I dont understand why there is not a "phone to contact" or "contact to phone" option like sooo many phones in the past. It would be GREAT if there was an android app built for that. I dont understand why they do not have a "Sync ALL" option that will allow you to save all information from facebook/gmail/phone/ect to a single location to use.
I also dont like the "gmail" vs "mail". That may have something to do with it too. I set up my initial gmail account but never got to see my mail because it was always in the "gmail" app and not in the mail.
Anyway, I think that is a separate issue all together.
Good luck
SoBBie
patches152 said:
go to your contacts, hit menu, select "view" and uncheck everything but "phone" contacts...those are the ones that aren't syncing, am i correct"
"phone" contacts won't sync
"google" contacts will sync
Click to expand...
Click to collapse
What a dumbass, What a dumbass I am ....
P.S.
ATTN: Hey all future searching dumbasses of America who stumble across this thread: Make sure that you click the dropdown menu that says "Contact type" and change it to Google, every single time you create a contact... And when you are sick or drunk, add them later, because you might end up looking like a dumbass, like myself
BaLLZaCH said:
What a dumbass, What a dumbass I am ....
P.S.
ATTN: Hey all future searching dumbasses of America who stumble across this thread: Make sure that you click the dropdown menu that says "Contact type" and change it to Google, every single time you create a contact... And when you are sick or drunk, add them later, because you might end up looking like a dumbass, like myself
Click to expand...
Click to collapse
ANOTHER PROTIP: every once in awhile go check how many "phone" contacts you have by following the steps in my last post. i also found that i have a bunch of duplicate contacts, you can either link them, but i find it easier to edit via PC from the gmail contacts area. you can select multiple contacts, merge them, etc. when you email people gmail automatically creates a contact, but it's stored under "other contacts". you can move contacts in and out of the different groups, etc. get familiar with that and it's way easier than doing it from your phone.
inb4 TWSS
Good learning, and sound advice for folk.
Thanks for sharing!
Thanks for your input, I had the issue of my gmail contacts wont sync and throws up the error that it cant sync at this time, and it keeps trying and runs your battery dead trying to. this was all after I rooted my dinc s-off, I even deleted all my contacts and it would sync one time successfully then go right back to the same crap.
But I never tried making all my contacts into gmail contacts mainly because I wasnt having an issue until I rooted my device, but here is a bigger mystery, I run Cyanogen7 and dont have any issues syncing anything, only when I run the stock rom.
So I guess I need to be added to the DA list...LMAO
And one last tip if you have a bunch of "Phone" contacts and want to get them all transferred at once: you can export your phone-only contacts then import them all into google.
People > Menu > Import/Export > Export to SD Card > Phone
This will export all of your contacts marked as "Phone".
People > Menu > Import/Export > Import from SD Card > Google
This will re-import everything into the gmail account you select.
This is some good information. My wife was asking me about this the other day. XDA FTW.

Multiples in contacts

We have 3 Evo's in my house and all 3 of us have the same problem - Multiples in the contact list.
Any idea how to cure or prevent this?
On my phone - the contacts are only supplied by google when I sign into my account. I do not import any contacts or have them coming from any other sources.
Thanks, Jack
midmadn said:
We have 3 Evo's in my house and all 3 of us have the same problem - Multiples in the contact list.
Any idea how to cure or prevent this?
On my phone - the contacts are only supplied by google when I sign into my account. I do not import any contacts or have them coming from any other sources.
Thanks, Jack
Click to expand...
Click to collapse
While your contact list is open, hit "Menu", then "View", and make sure everything is unchecked except for "Google Contacts", then hit "Done". If that doesn't work, go to "Menu" from the home screen", hit "Applications", then "Manage Applications", then "All", scroll down to "Contacts Storage" and hit "Clear Data". Then sync your Gmail account again. This is what I have to do with my calendar sometimes when events show up twice. Let me know if it works for you.......
I know you said you were not getting contacts from any other source, but if you have signed into htc facebook that will try to find matches. If you go into the contact do you have an option to link that contact?
mnmoose said:
I know you said you were not getting contacts from any other source, but if you have signed into htc facebook that will try to find matches. If you go into the contact do you have an option to link that contact?
Click to expand...
Click to collapse
Yes and I'm faa,iliar with the facebook connections. This goes much deeper than that. I'm talking 15 or so of the same person in the contacts list.
Part of it might have been from My Lookout, but I haven't even been using that for quite a while.
wmstwo002 said:
While your contact list is open, hit "Menu", then "View", and make sure everything is unchecked except for "Google Contacts", then hit "Done". If that doesn't work, go to "Menu" from the home screen", hit "Applications", then "Manage Applications", then "All", scroll down to "Contacts Storage" and hit "Clear Data". Then sync your Gmail account again. This is what I have to do with my calendar sometimes when events show up twice. Let me know if it works for you.......
Click to expand...
Click to collapse
Thank You very much for your help. I have done what you suggested - but I know that won't fix my problem as I have wiped my phone dozens of times in the last month playing with new ROMs and I only let google sync my contacts upon a fresh install of a rom. So I know this won't fix my problem. Thank You very much for taking the time to respond though. I really do appreciate it.
Jack
I know this sounds dumb, but did you check your Google contacts? Like you I played with roms a lot and I take off auto sync immediately. But sometimes before you can change those settings, the contacts will sync BACK to Google; duplicated contacts and all.
If you find that's the case, you can merge duplicate contacts when managing your contacts on your desktop using Gmail.
At one point, it fudged all of my groups, duplicated and even removed contacts. Luckily I have a backup file on my sdcard and pc that I was able to use.
adamantypants said:
I know this sounds dumb, but did you check your Google contacts? Like you I played with roms a lot and I take off auto sync immediately. But sometimes before you can change those settings, the contacts will sync BACK to Google; duplicated contacts and all.
If you find that's the case, you can merge duplicate contacts when managing your contacts on your desktop using Gmail.
At one point, it fudged all of my groups, duplicated and even removed contacts. Luckily I have a backup file on my sdcard and pc that I was able to use.
Click to expand...
Click to collapse
Again - I really appreciate the help.
I have done the merge duplicates in gmail on the computer. I just installed a fresh rom and let it download my contacts from google only, yet I have multiples of almost all of my contacts. It has gotten better than it used to be somehow. In a quick glance I only noticed no more than 5 of a single contact. I also noticed that the multiples appear to be from accounts that have more than one phone number in them. Like if I have a home phone, a cell phone, a fax phone and an alternate - I will end up with 4 different contacts for that person.
When on ur phone and in contacts scroll over look at links to contact. There is a place that looks like a link to a chain that us either whole or broken. If connected it will link all the contacts with same name and vice versa for the unlinked. Hope that helps. That's for sense roms. If aosp rom they should consolidate on there own with use from what I've seen

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