So I accidentally put my Desire in about half an inch of water upside down. So my ear speaker, my camera lenses and flash and my head phone jack and my external speaker got submerged. It didn't sit in the water very long, probably about 3 seconds but still long enough to make it start doing some weird things. So my problems are that everything has to load everytime I want to use it. If I'm in my messages and I go to my home screen it goes to the white screen with the green HTC letters and I have to wait for it to load everything every time without fail. It also has to load all my messages when I go into them. Another thing that happens is that my power button message opens randomly and for awhile my power button wasn't working and sometimes it doesn't. So my questions for whoever can answer them is what can I do to fix those problems and where are the moisture detection papers in my phone in case I want to get it fixed under warranty? Thanks a lot.
try putting your device in an air tight container, filled with rice. the rice should absorb most or all of the moisture from your device, leave it for 12-24 hours, then boot it up and try again good luck
Anyone else? I would still like to know where the moisture detection strips are and if anyone else can help me. Thanks.
The moisture detection strips are located on the battery near the connectors and on the phone next to the battery connectors... I went swimming with my HTC desire last summer, it was fully submerged for at least 30 seconds (phone was on).. left it to dry for 5 days in dry rice, and 6 months on it still works, do defenitely try drying it further.
There is a third one too.
ephumuris said:
...
The third is inside the actual handset located directly next to the usb port. Of which mine is completely pink.
Thought it might be interesting info for anyone else who manages to water/liquid damage their devices.
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The OP says that he got the upper part submerged, so there is a chance that none of the stickers got red.
That is excellent news. Thanks everyone.
Related
Hi all,
My GF has a G2. A few days ago she put it in her cup holder in her car. There was a few mm of water from a degraded fast food cup in the cup holder. She told me that the water might have reached the earphone.
We let the phone dry out for 48hrs and put the battery back in. Initially it worked for about 6hrs with no problems but when she came home from work the phone would only boot into the bootloader. Once in the bootloader I can not select any options nor turn the phone off. Taking the battery out is the only option, but when it's put back in we go back to the bootloader.
I have attached a picture of the bootloader screen. You can see there is some striation on the bottom of the screen. This striation is at the opposite end from where the phone touched the water.
1. is the striation normal? (think I know the ans to that one but...)
2. Can I try anything to get the phone up and running?
3. Would it be worth a warranty replacement call? The White dot behind the battery is still white, but I think the screen could be a give away to water damage.
Looks like water trapped under the screen. Water could have run from one end of the phone to the other, especially if you held it back upright while water was still inside. Or it could have re-condensed in a different spot from where it was submerged.
If water is still trapped under the screen, its obviously not completely dry. I would try to dry it more, you can try the trick of placing the phone in a bag of uncooked rice, or chemical dessicant packs (like the kind some items come packed with that say "do not eat") to help pull the water out of the phone. 2 days does not seems like enough time, if you just tried just air drying it without one of these tricks. Power off until you are more sure the phone is dry, or you are just doing more damage.
Rice is your best bet right now. It can work wonders.
Sent from my T-mobile G2
Rice trick is your best bet. Might be too late now. Should have never turned it back on, and if it was on at the time, should have shut it off immediately till you consulted xda. At least you will know for next time! Good luck! Fyi you didn't need to blur that stuff out.
Sent from my HTC Vision using XDA Premium App
Put it under a 100w lamp or.under something warm, leave for 24hrs
Sent from my HTC Vision using XDA App
Hiya,
my Desire HD got wet in the front pocket of my fleece, not drowned just some droplets of water that got inside the Otterbox case and into the phone. I did try and turn it on before I realised it had got wet, it wouldn't power up.
I removed the phone from the Otterbox and dried everything and tried to turn it on again as there was only very slight traces of moisture apparent. There was condensation and a couple of little drops of water inside. I discovered there must have been enough moisture to short out the battery as there was a little residue mark above the contacts on the inside of the casing. I then noticed the liquid indicators had turned red.
I removed the battery cover and dried the phone gently using an electric room heater for hours, I also put the phone in a bag of rice for a couple of days.
I tried to power it up again after a few days in the rice and it wouldn't start up. I measured across the battery contacts with a multi meter and found the battery was open circuit, so I know it must have shorted. Hoping that this was the only damage I bought a new replacement battery. When I fitted the new battery nearly a week later and switched on the phone, everything seemed to be fine but the display seemed to flash, and as I had a Leedroid rom installed I heard R2D2 chirping and could see the device start to boot up as normal on the screen. Then the display went dark and hasn't worked since. I stripped the phone and cleaned a couple of patches of residue, one of which was right in the lcd connector.
Now when I try and start the phone there is no display, the phone vibrates once when I hold in the power button. Approximately 40 or 50 seconds later I can hear R2D2 making his tweeting noises which always happens on boot up. I didn't think it took so long to hear R2D2 but maybe the phone is checking the file system or something now, and I just can't see it.
It may be that I just need a new screen & digitizer to repair the phone, but I can't tell what might be on the display - maybe it's the phone unlock screen asking for my pin number etc. I can't see any image on the screen, that you would normally see when the baclight is faulty, I have tried to view it with a desk lamp, but it's just black. The capacitive buttons at the bottom don't seem to have any effect, perhaps they are not enabled if it's sitting at the password screen, if it is at that screen.
The l.e.d's don't light up at the top when I turn it on or plug in the charger.
I might have also damaged the volume key switch/ribbon slightly.
What would you do with this phone, any advice on how I could proceed ?
Would it be working just with no display, as R2D2 is squeaking(Leedroid rom has this when the device boots and has an animation of a pc booting up with the post screen) ?
No l.e.d's is a bit worrying and it doesn't seem to know when on charge etc. but perhaps they only work once the phone has booted, I can't remember DOH!
I just thought I would ask, as there are a lot of knowledgeable people on here and it might be possible to save my droid.
Grateful for any help or advice
kind regards
Barry
Hello
I just purchased a GSM Galaxy Nexus From Google last monday. Got it on wednesday the first thing i did was put a screen Protector on it before booting the phone up.(ArmorSuit MilitaryShield) The phone work great on Thursday no issues what so ever. Then i Friday i went to the gym. Kept the thing in my pocket and wiped my hands before touching anything on the phone. (Waiting for otterbox to arrive)
I as soon as i get out i notice Condensation in the front camera. I soon as i received a text my phone hung up and reboot itself. After loading again to the home screen it hung up again as soon as text pop up again. I after 8 tries i final was frustrated. Took the SIM card out and swipe to the right with my finger to try to see if i could unlock it to the home screen.
I was finally able to get into the phone and turn on airplane mode before it hung up again. After i did that i Sut down phone and put the SIM card back in. Repeated the the same steps. As i turn airplane mode off the phone hung up again! (Seems everyone in the mother had to text me at that moment) I was able to make two phone call's before it lock up, but i couldn't hear them and they couldn't hear me. Called 611 then i was able to hear at&t computer but sound like the speaker was dieing. Then the phone lock up and reboot itself.
So i go into the boot loader. The phone was functioning perfected in the boot loader. Play with it for about 10mins. No hangs up. I found that weird. So i reboot the phone was able to get myself into the Factory reset. After that i did a hard factory reset.
So i call Google and they sent me over to Samsung. Samsung wants to do a replacement. I don't mind doing that i just don't like the fact they need a CC number just in case they have to Charge if the phone was abuseded which it wasn't. Baby the hell out of it. They asking me if the phone came into any touch with liquid. The the only thing i could think of was the solution the screen Protector Company sent. I didn't spray the solution directly on the phone but the direction told me to spray couple of sprays on the side of the SP that was going on the screen. (2 Sprays).
The Samsung rep told me the systoms don't sound like water damage. So after getting off the phone (About 1 hr) i notice the condensation was disappearing from the lens. So i took a quick blow dryer to it for about 30 secs. Turn the phone back on and everything been rock solid (Expect for wifi cutting in and out for some reason) for about 2 days.
So tomorrow Samsung fiance department will be calling me for my CC info. My question do you think i should send it in ? Do you think they will find water damage? Was this water damage ? Does the GSM galaxy nexus have Water Sticker ? I'm not able to find one. (Every where i googled no one had a direct answer)
I'm not trying to rip Samsung off i just don't want this to happen down the road again. If it was water damage ill just deal with it i guess.
I wonder if i don't open the new phone tey send me and just use my old 3gs in till i hear back from them... will i be able to send the Replacement phone back if it was water damage ? Just pay the shipping costs? First time dealing with something like this
What do you think i should do ?
Thank you for any input.
Sorry for the wall of text.
Just Notice i posted this in the wrong section My bad ill ask for mod to move it.
Look at the water contact indicator under the battery and see if it is red. A wet apply screen protector should not have caused this, but be careful to not let water get in the speaker and crevices when applying. In the future if your phone does come in contact with water or condensation remove the battery and sim Immediately and place in dry rice for 24 hours, do not try to power it on. Many others are reporting wifi instability, check the threads for solutions.
WiredPirate said:
Look at the water contact indicator under the battery and see if it is red. A wet apply screen protector should not have caused this, but be careful to not let water get in the speaker and crevices when applying. In the future if your phone does come in contact with water or condensation remove the battery and sim Immediately and place in dry rice for 24 hours, do not try to power it on. Many others are reporting wifi instability, check the threads for solutions.
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Edited.
Looks like your good to me, I don't see any red.
WiredPirate said:
Looks like your good to me, I don't see any red.
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Do you think Samsung will find anything ? Sorry for all the questions. The lens on the front camera was white. Is there stickers inside the phone where the CPU is
I heard there was like 3 water indicators in the phone.
That I couldn't tell you, I've never taken the phone apart so I would only be guessing. You might could find out by looking for a "tear down" of the phone, there should be several online if you do a Google search. Is the phone continuing to function well for you? Besides the wifi?
Yeah its been running great. Just got off the phone with Samsung. I think i just keep this phone. I don't want to pay for repair cost's. If the phone dies in month then i guess it was water damage. I hope there's no corrosion on PCB. I would love to take it apart but i don't want to void the warranty to check. Is there warranty Sticker in there ?
The wifi thing might be my fault. My laptop does that sometimes too. I'm just freaking out. I love the phone. I don't want it too die. Just ran a CPU stability test for about 15mins. No errors the battery was at 42c temp. Went ahead and sut the phone down. Going to wait 15 mins then turn it back on.
My wife dropped her Moto Z Play into a puddle and the bottom half of the phone was submerged. Initially the phone continued to work and she wasn't concerned, so she did not properly dry the phone off. Eventually the screen stopped working and she plugged it in before she told me about it. I dried the phone off as best I could, removing the cover and taking out the sim card. I placed it into rice, where it has been for about a week now. The phone will not power on at all, it makes no noises when plugged in (the phone usually makes a high pitched, very quiet tone when charging). The forward facing light does blink white when it is plugged in but it makes no other response. I do not know what that means and I have not seen anything about it at any forums. The battery is not removable. Any suggestions on what to do now and any explanation on what the blinking white light means? Thanks
same exact situation...
Same thing happened to a friends' moto z play this weekend when she was tubing at a local river. The battery had died so her's was not on when it hit the water and was only submerged for a few seconds. She dried it off best she could and plugged the charger in to see if it would charge. It just blinks the white light on the front three times and then the battery lightning bolt graphic displays momentarily and repeats this. Phone will not turn on as well. We haven't left it on the charger for any period longer than a minute or two. Found this thread, looking for similar situations hopefully for a solution.
FWIW - we did find this youtube video water testing the Z play and it seems as though this phone should be relative water resistant.
since i haven't made 10 posts I cant include url but if you enter watch?v=dxvLKskmkg8 after you tube dot com you can find that video. THIS IS NOT SPAM and very relevant to this thread.
Thanks for sharing @ABTF16 anyhow... Hopefully someone knowledgeable to this scenario will be able to provide an answer at some point in the near future.
ABTF16 said:
My wife dropped her Moto Z Play into a puddle and the bottom half of the phone was submerged. Initially the phone continued to work and she wasn't concerned, so she did not properly dry the phone off. Eventually the screen stopped working and she plugged it in before she told me about it. I dried the phone off as best I could, removing the cover and taking out the sim card. I placed it into rice, where it has been for about a week now. The phone will not power on at all, it makes no noises when plugged in (the phone usually makes a high pitched, very quiet tone when charging). The forward facing light does blink white when it is plugged in but it makes no other response. I do not know what that means and I have not seen anything about it at any forums. The battery is not removable. Any suggestions on what to do now and any explanation on what the blinking white light means? Thanks
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Quite weird!
It passes the water test with no problem.
Speaker working fine camera working fine touch working fine.??
And in the video he said that the Motorola claims that it has advanced nano coating technology which can protect it from accidental spills or splashes.
Trust me, my Moto X Force went the same way
One second drop in water, it was upright and it was only the bottom inch and for less than one second as I immediately removed it, continued to work for the rest of the day but died in the evening and would not turn on
Sent to Moto and returned with 'unit beyond economical repair' along with a photo and half of the components were corroded
WTF!! one second in water
Don't get me wrong I love Moto's (I have a Z Play now) but they are rubbish if they even get moist
If your phone gets wet you are supposed to leave it off for at least a day in a dry area. I left mine in a hot car with leather seats. You need to let all the components dry out. You could achieve the same affect with a hair dryer.
Turning it on, or trying to charge it is no good idea.
Sent from my Moto Z Play using XDA Labs
ABTF16 said:
My wife dropped her Moto Z Play into a puddle and the bottom half of the phone was submerged. Initially the phone continued to work and she wasn't concerned, so she did not properly dry the phone off. Eventually the screen stopped working and she plugged it in before she told me about it. I dried the phone off as best I could, removing the cover and taking out the sim card. I placed it into rice, where it has been for about a week now. The phone will not power on at all, it makes no noises when plugged in (the phone usually makes a high pitched, very quiet tone when charging). The forward facing light does blink white when it is plugged in but it makes no other response. I do not know what that means and I have not seen anything about it at any forums. The battery is not removable. Any suggestions on what to do now and any explanation on what the blinking white light means? Thanks
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I had accidently taken my MZP under a running tap and with the pressure the water went all the way inside my MZP but then at first it worked fine for 1 hour or less. Then it switched off automatically and started rebooting. I still managed to get it on then it started to show results like camera stopped working and fingerprint scanner stopped working. I shaked the phone and then removed the water which was remaining. Then I managed to switch it off and then put it in rice for 2 days. After that its working fine, only fingerprint scanner was not working but yesterday it started working and now everything is back to normal. Try isopropyl alcohol which is 99% pure alcohol and then dip your phone in and then put it again for 2 days in rice. I hope this works. However I just needed rice to do its work and mine worked. Hope yours work but if its damaged go to the service centre asap.
:good:
Hi Team,
I love my phone and am not looking to change it,I was in a meeting with my client and my phone dropped in water while doing so, but I had immediately pulled it out and cleaned and switched it off without any further damage.
Just to let you know that I had a back cover for this also which would have protected it to a good shot, however i am more concerned about the front panel and bottom side of charging port speaker, mic and headphone jack.
I could not open it from back else i would have done that and just put that in the rice bag for about 36 hours or more. then i put it under the morning sunlight for about 20 minutes.
Due to the sun I believe that the back panel now near o the bottom side appears to be pulled out a bit.
I have not swtiched it on yet even once, however, I have again put it back in the rice bag.
Any helps here, what should I do and when do i need to turn it on to see any damages.
I do want to go to service center for experts to get it cleaned it inside. However due to lock down i can't do it.
Can anybody guide me what and how to do from here.
I am really not in a mood to get a new phone. There are a lot of stuff saved on the phone that I even don't even have the backup for.
Please help me with this ASAP!
Definitely something shorted in your phone, unfortunately we can't just guessing which part is shorted, usually some diodes, but it can also be an IC.
arif_kholid said:
Definitely something shorted in your phone, unfortunately we can't just guessing which part is shorted, usually some diodes, but it can also be an IC.
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Hi arif, I have just tried working on my phone yesterday and seems like it is working fine for now. It's juts that it s lagging a bit.
everything is functional. I guess I'll have to wait until something strange starts to happen.
Hopefully then lockdown is over and we can get it fixed permanently.