My wife dropped her Moto Z Play into a puddle and the bottom half of the phone was submerged. Initially the phone continued to work and she wasn't concerned, so she did not properly dry the phone off. Eventually the screen stopped working and she plugged it in before she told me about it. I dried the phone off as best I could, removing the cover and taking out the sim card. I placed it into rice, where it has been for about a week now. The phone will not power on at all, it makes no noises when plugged in (the phone usually makes a high pitched, very quiet tone when charging). The forward facing light does blink white when it is plugged in but it makes no other response. I do not know what that means and I have not seen anything about it at any forums. The battery is not removable. Any suggestions on what to do now and any explanation on what the blinking white light means? Thanks
same exact situation...
Same thing happened to a friends' moto z play this weekend when she was tubing at a local river. The battery had died so her's was not on when it hit the water and was only submerged for a few seconds. She dried it off best she could and plugged the charger in to see if it would charge. It just blinks the white light on the front three times and then the battery lightning bolt graphic displays momentarily and repeats this. Phone will not turn on as well. We haven't left it on the charger for any period longer than a minute or two. Found this thread, looking for similar situations hopefully for a solution.
FWIW - we did find this youtube video water testing the Z play and it seems as though this phone should be relative water resistant.
since i haven't made 10 posts I cant include url but if you enter watch?v=dxvLKskmkg8 after you tube dot com you can find that video. THIS IS NOT SPAM and very relevant to this thread.
Thanks for sharing @ABTF16 anyhow... Hopefully someone knowledgeable to this scenario will be able to provide an answer at some point in the near future.
ABTF16 said:
My wife dropped her Moto Z Play into a puddle and the bottom half of the phone was submerged. Initially the phone continued to work and she wasn't concerned, so she did not properly dry the phone off. Eventually the screen stopped working and she plugged it in before she told me about it. I dried the phone off as best I could, removing the cover and taking out the sim card. I placed it into rice, where it has been for about a week now. The phone will not power on at all, it makes no noises when plugged in (the phone usually makes a high pitched, very quiet tone when charging). The forward facing light does blink white when it is plugged in but it makes no other response. I do not know what that means and I have not seen anything about it at any forums. The battery is not removable. Any suggestions on what to do now and any explanation on what the blinking white light means? Thanks
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Quite weird!
It passes the water test with no problem.
Speaker working fine camera working fine touch working fine.??
And in the video he said that the Motorola claims that it has advanced nano coating technology which can protect it from accidental spills or splashes.
Trust me, my Moto X Force went the same way
One second drop in water, it was upright and it was only the bottom inch and for less than one second as I immediately removed it, continued to work for the rest of the day but died in the evening and would not turn on
Sent to Moto and returned with 'unit beyond economical repair' along with a photo and half of the components were corroded
WTF!! one second in water
Don't get me wrong I love Moto's (I have a Z Play now) but they are rubbish if they even get moist
If your phone gets wet you are supposed to leave it off for at least a day in a dry area. I left mine in a hot car with leather seats. You need to let all the components dry out. You could achieve the same affect with a hair dryer.
Turning it on, or trying to charge it is no good idea.
Sent from my Moto Z Play using XDA Labs
ABTF16 said:
My wife dropped her Moto Z Play into a puddle and the bottom half of the phone was submerged. Initially the phone continued to work and she wasn't concerned, so she did not properly dry the phone off. Eventually the screen stopped working and she plugged it in before she told me about it. I dried the phone off as best I could, removing the cover and taking out the sim card. I placed it into rice, where it has been for about a week now. The phone will not power on at all, it makes no noises when plugged in (the phone usually makes a high pitched, very quiet tone when charging). The forward facing light does blink white when it is plugged in but it makes no other response. I do not know what that means and I have not seen anything about it at any forums. The battery is not removable. Any suggestions on what to do now and any explanation on what the blinking white light means? Thanks
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Click to collapse
I had accidently taken my MZP under a running tap and with the pressure the water went all the way inside my MZP but then at first it worked fine for 1 hour or less. Then it switched off automatically and started rebooting. I still managed to get it on then it started to show results like camera stopped working and fingerprint scanner stopped working. I shaked the phone and then removed the water which was remaining. Then I managed to switch it off and then put it in rice for 2 days. After that its working fine, only fingerprint scanner was not working but yesterday it started working and now everything is back to normal. Try isopropyl alcohol which is 99% pure alcohol and then dip your phone in and then put it again for 2 days in rice. I hope this works. However I just needed rice to do its work and mine worked. Hope yours work but if its damaged go to the service centre asap.
:good:
Related
So I accidentally put my Desire in about half an inch of water upside down. So my ear speaker, my camera lenses and flash and my head phone jack and my external speaker got submerged. It didn't sit in the water very long, probably about 3 seconds but still long enough to make it start doing some weird things. So my problems are that everything has to load everytime I want to use it. If I'm in my messages and I go to my home screen it goes to the white screen with the green HTC letters and I have to wait for it to load everything every time without fail. It also has to load all my messages when I go into them. Another thing that happens is that my power button message opens randomly and for awhile my power button wasn't working and sometimes it doesn't. So my questions for whoever can answer them is what can I do to fix those problems and where are the moisture detection papers in my phone in case I want to get it fixed under warranty? Thanks a lot.
try putting your device in an air tight container, filled with rice. the rice should absorb most or all of the moisture from your device, leave it for 12-24 hours, then boot it up and try again good luck
Anyone else? I would still like to know where the moisture detection strips are and if anyone else can help me. Thanks.
The moisture detection strips are located on the battery near the connectors and on the phone next to the battery connectors... I went swimming with my HTC desire last summer, it was fully submerged for at least 30 seconds (phone was on).. left it to dry for 5 days in dry rice, and 6 months on it still works, do defenitely try drying it further.
There is a third one too.
ephumuris said:
...
The third is inside the actual handset located directly next to the usb port. Of which mine is completely pink.
Thought it might be interesting info for anyone else who manages to water/liquid damage their devices.
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The OP says that he got the upper part submerged, so there is a chance that none of the stickers got red.
That is excellent news. Thanks everyone.
Hiya,
my Desire HD got wet in the front pocket of my fleece, not drowned just some droplets of water that got inside the Otterbox case and into the phone. I did try and turn it on before I realised it had got wet, it wouldn't power up.
I removed the phone from the Otterbox and dried everything and tried to turn it on again as there was only very slight traces of moisture apparent. There was condensation and a couple of little drops of water inside. I discovered there must have been enough moisture to short out the battery as there was a little residue mark above the contacts on the inside of the casing. I then noticed the liquid indicators had turned red.
I removed the battery cover and dried the phone gently using an electric room heater for hours, I also put the phone in a bag of rice for a couple of days.
I tried to power it up again after a few days in the rice and it wouldn't start up. I measured across the battery contacts with a multi meter and found the battery was open circuit, so I know it must have shorted. Hoping that this was the only damage I bought a new replacement battery. When I fitted the new battery nearly a week later and switched on the phone, everything seemed to be fine but the display seemed to flash, and as I had a Leedroid rom installed I heard R2D2 chirping and could see the device start to boot up as normal on the screen. Then the display went dark and hasn't worked since. I stripped the phone and cleaned a couple of patches of residue, one of which was right in the lcd connector.
Now when I try and start the phone there is no display, the phone vibrates once when I hold in the power button. Approximately 40 or 50 seconds later I can hear R2D2 making his tweeting noises which always happens on boot up. I didn't think it took so long to hear R2D2 but maybe the phone is checking the file system or something now, and I just can't see it.
It may be that I just need a new screen & digitizer to repair the phone, but I can't tell what might be on the display - maybe it's the phone unlock screen asking for my pin number etc. I can't see any image on the screen, that you would normally see when the baclight is faulty, I have tried to view it with a desk lamp, but it's just black. The capacitive buttons at the bottom don't seem to have any effect, perhaps they are not enabled if it's sitting at the password screen, if it is at that screen.
The l.e.d's don't light up at the top when I turn it on or plug in the charger.
I might have also damaged the volume key switch/ribbon slightly.
What would you do with this phone, any advice on how I could proceed ?
Would it be working just with no display, as R2D2 is squeaking(Leedroid rom has this when the device boots and has an animation of a pc booting up with the post screen) ?
No l.e.d's is a bit worrying and it doesn't seem to know when on charge etc. but perhaps they only work once the phone has booted, I can't remember DOH!
I just thought I would ask, as there are a lot of knowledgeable people on here and it might be possible to save my droid.
Grateful for any help or advice
kind regards
Barry
Yesterday I accidentally dropped my phone in the basin and about 30% of the upper part of the phone submerged into the water. I quickly picked my phone up and the screen started to blink. The phone shut off not long later and the first thing I did was to remove the battery but it was non-removable. So I screwed out the nuts and remove the inner cover and pulled out the battery. Then I carefully took out all the components inside (panels, camera, speakers) and used hairdryer to dry them out. After all, I assembled back all the components and hoped it would work. Thankfully, the phone was alive again and everything seemed to be like normal but then, I realised my gestures couldn't be detected on the right side of the screen and my microphones weren't working. Any way to fix it and what is the price for the spare parts? Below is my touchscreen service test.
First off, I'd like to apologize for my first post to the forums being a stupid situation such as this one, but you know, it's noob friendly :laugh: Secondly, I'm in a pretty bad spot right now. Of course me being the idiot I am took my phone to the bathroom with me, I went to grab my shorts and little did I know, I left my phone sitting on them. When I pulled the shorts out the phone fell straight into the toilet (guess you could say my situation is pretty "crappy"). It was in the water for no longer than 10 seconds and I removed the battery and SIM card from the phone in no longer than a minute. The phone was not completely submerged, but it did fall top first. After my phone had been in the rice for an hour, my curiosity got the best of me. I wanted to see what would happen if I put the battery back in my device. When I tried to, I head a sizzling noise. Does this mean my phone or battery is "fried?" The red LED was still on the front of my phone so I'm led to believe that the phone is still working, but I'm not sure. Any tips will help. Thanks in advance!
You probably blew it up by putting the battery in.
You may get lucky if you dismantle the entire phone and let it sit in front of a small fan OVERNIGHT to dry properly.
Reassemble in the morning, good luck.
Pp.
PanchoPlanet said:
You probably blew it up by putting the battery in.
You may get lucky if you dismantle the entire phone and let it sit in front of a small fan OVERNIGHT to dry properly.
Reassemble in the morning, good luck.
Pp.
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I was fearing that PanchoPlanet, I did what you said and just left it in the rice over night. This morning I went to put the battery back in and I no longer heard the sizzling noise, but the device would not power on. The LED on the front would alternate between purple, red, and blue. Not sure if this means anything.
Rice is not the best medium for total dehumidification, having all components out in stream of air is the only way to get rid of moisture.
This is coming from experience, salvaged my wife's phone and my nephews phone this way (Samsung S2 and S4). I may be worth giving it another try. Also make sure battery has a full charge, check it with a test meter.
Pp.
The battery in the phones today are internally fused, so if there is a heavy current demand above the fusing level, the fuse will open and the battery is then worthless. You might have had that happen and if you can, try having a friend or your carrier's store put the battery in a known working device and see if it powers that device up. You might have to get a new battery if it won't, however it does not mean that it was the only failure..... I'd dry the heck out of the phone and only then insert it into the phone. I used to dry devices that water entered like phones, watches, etc by leaving the device over a small wattage lamp, or have the device lifted a little above the bulb so that it won't melt anything and did that for a couple of days before trying to check if the device still worked. (I'm an elex tech) Good Luck! and hope that the electronic gods smile upon you!
Aloha!
I concur with bobolinko.
Pp.
UPDATE
Hey PanchoPlanet, bobolinko., thanks for the recommendations, I left the phone in rice and this morning I plugged it in to give it a last ditch effort, it powered on and is currently charging. I tried to boot it and it stayed on the "Samsung Galaxy S4" so I'm guessing that that has something to do with the battery. Regardless, I'm glad that the device powered on.
Hi guys,
So, yesterday I got cought in a really bad rainstorm, I saw my watch turn it self on, thought the battery must be empty, but when i came home. It didn't seem to turn on. Although the white light of the dock is lighting up. I left in the dock when I slept, but I still see no sign of life..
But, i see some water behind the heart rate sensor. When I wear the watch a couple minutes, it's gone, when I put it on the charger, the water behind the sensor is back..
Has that anything to do with this?
How can I solve this?
Please help..
Deltastylez said:
Hi guys,
So, yesterday I got cought in a really bad rainstorm, I saw my watch turn it self on, thought the battery must be empty, but when i came home. It didn't seem to turn on. Although the white light of the dock is lighting up. I left in the dock when I slept, but I still see no sign of life..
But, i see some water behind the heart rate sensor. When I wear the watch a couple minutes, it's gone, when I put it on the charger, the water behind the sensor is back..
Has that anything to do with this?
How can I solve this?
Please help..
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Click to collapse
No offence, but the dumbest thing you could have done is probably trying to turn on and charge a wet device. Electronic can substan water, while it is turned (completely) off and the battery don't get wet. So what you SHOULD have done, was to wait.
Try to put it in a bunch of rice and let it be there overnight and if still not working, you need use your warranty and get it repaired. After All, it should should be to substan rain.
I have showered with my watch and never had an issue
Talked to one of the support people,
and they said its not covered.
Gues im stuck with a useless moto 360 now ..
If the back of the watch was cracked due to the band you may argue that's was caused it and get it repaired under warranty. I don't see any other reason for it to break from some rain.
I would talk to someone else in support as the watch is listed as IP67 Water Resistant. Here is a link of what the IP67 means it should be able to handle.
http://aceeca.com/handhelds/ip67
I had my watch behave like this once and it wasn't anything ot do with water, it just got into a weird state. I left it on the charger for a day, took it off the charger and it woulnd't turn on. Put it back on for another day thinking the thing just up and died, but the next day it turned on just fine.
Obviously the water thing throws a BIG wrench in the works of how this compares to your situation, but... give it a day before panicking I guess is my advice.
It's supposed to be waterproof to IP67. That includes rain, in fact it should stand submersion in 1metre of water. I'd send it back
If they say it's not covered point this fact out to them and threaten them with the small claims court for selling goods not fit for purpose and being faulty, in not being up to the standards that they state.