[Q] Seems like my 3G isn't working - G2 and Desire Z Q&A, Help & Troubleshooting

I bought this phone brand new, everything was wrapped in its cellophane. I asked the seller if this was in fact a 3G phone to use in Europe because I needed the UMTS 2100. The box itself writes " HSPA/WCDMA 900/2100 " Greece runs on UMTS 2100....When I try to use the internet search engine it says "There is no Network connection right now". I check my Mobile Network settings and Data Roaming is checkmarked. Network mode has GSM/WCDMA set to auto. Network Operators states Greece Cosmote.
What haven't I checked to make the connection?
I do believe this is Euro/Asia version because it has like 7 different English languages for Asia (Singapore/Malaysia/Vietnam etc...) When I changed the Bluetooth name, the default was HTC Vision (which is the UK name of this product)

Check in settings/wireless&networks/mobile networks/ and make sure that "Use only 2g networks" is not checked.

I don't have that option.
In the Mobile Network Settings screen I have
Data Roaming (Checked)
Data Roaming Sound (checked)
Access Point Names
Network Mode (GSM / WCDMA (Auto)
Network Operators (GR Cosmote)
Enable Always-on Mobile Data (checked)

Pyper70 said:
I don't have that option.
In the Mobile Network Settings screen I have
Data Roaming (Checked)
Data Roaming Sound (checked)
Access Point Names
Network Mode (GSM / WCDMA (Auto)
Network Operators (GR Cosmote)
Enable Always-on Mobile Data (checked)
Click to expand...
Click to collapse
Have you tried to select WCDMA(3g) mode only to ses if that works or helps, I notice its on auto.

Pyper70 said:
I don't have that option.
In the Mobile Network Settings screen I have
Data Roaming (Checked)
Data Roaming Sound (checked)
Access Point Names
Network Mode (GSM / WCDMA (Auto)
Network Operators (GR Cosmote)
Enable Always-on Mobile Data (checked)
Click to expand...
Click to collapse
Switched to WCDMA...no dice....says the same thing as mentioned in my 1st post

Im out of ideas, hopefullly someone else has some new ones, Good Luck.

Pyper70 said:
I bought this phone brand new, everything was wrapped in its cellophane. I asked the seller if this was in fact a 3G phone to use in Europe because I needed the UMTS 2100. The box itself writes " HSPA/WCDMA 900/2100 " Greece runs on UMTS 2100....When I try to use the internet search engine it says "There is no Network connection right now". I check my Mobile Network settings and Data Roaming is checkmarked. Network mode has GSM/WCDMA set to auto. Network Operators states Greece Cosmote.
What haven't I checked to make the connection?
I do believe this is Euro/Asia version because it has like 7 different English languages for Asia (Singapore/Malaysia/Vietnam etc...) When I changed the Bluetooth name, the default was HTC Vision (which is the UK name of this product)
Click to expand...
Click to collapse
Are you saying that you only have a 2G/EDGE connection or that you have no data connection at all? From the thread title, I thought the former, but from what you are describing, it sounds like the latter. If it is the case that you have no data connection whatsoever, check to make sure your APN settings are correct for your network provider.

Where do I go to check the APN setting....I found an APN screen but it is completely blank....How can I add parameters to that screen?

Pyper70 said:
Where do I go to check the APN setting....I found an APN screen but it is completely blank....How can I add parameters to that screen?
Click to expand...
Click to collapse
No APN = No Data, I would try googling the Greece Cosmote APN data settings first.
UPDATE: I tried to google the APN settings for you but "ITS ALL GREEK TO ME".....lol J/K, but not.
Sent from my HTC Vision using XDA App

Okay....I am getting the hang of the Android OS now...sorry...I am a migrant from Win 6.5...
I got the info from a website for the service provider....it seems it wants an IP address to be inputted where it says DNS...the problem is I don't see a place that says DNS....does that go under the "Server" area?

Try here maybe:
http://www.prosoxi.com/2010/02/17/greek-apn-settings-cosmote-vodafone-wind/
EDIT: woops think this is what you just said no DNS right, What about "proxy" do you have that? Try it in the proxy field.
Sent from my HTC Vision using XDA App

Got it so far....for the proxy there are two listed....."Proxy" and "MMS Proxy" which one does the IP address go under?

Pyper70 said:
Got it so far....for the proxy there are two listed....."Proxy" and "MMS Proxy" which one does the IP address go under?
Click to expand...
Click to collapse
Are you asking if you should put DNS under the proxy or mms proxy fields? No, these are different things. Have you tried inputting all of the other settings except for DNS and seeing if it worked? Most carriers will work without you setting the DNS (it's pulled in by your phone dynamically).
In most cases, you need to put nothing more than the APN (and username/password if required). For MMS to work, you'll also need to find your carrier's MMSC, MMS proxy, and MMS port.

it seems like I finally got it to work. I had to switch a few parameters around...Had to call the phone company. I love this phone. I wanted the physical keyboard but the on screen landscape keyboard is proving to be just as effective.
Thanks to everyone who helped

Related

[Q]Did anyone knows the APN settings of Vodafone India for Desire?

I'm in India now and using Vodafone India's service. But I can't connect to GPRS network.
I'd activated the Vodafone Mobile Connect and Vodafone Live by dialing 111.
And I'd try every APN settings I can find by Google, but none of then works...
I'm using the InsertCoin 1.08 GB sence ROM
My current APN settings:
Vodafone Mobile Connect, I only fill this info shown blow
Code:
Name:Vodafone Mobile Connect
APN:www
APN type:[default,hipri]
Vodafone Live:
Code:
Name:Vodafone Live
APN:portalnmms
Proxy:10.10.1.100
Port:9401
APN type:[default,hipri]
Now I found CMCC may not be the only the world's worst operator
http://dl.dropbox.com/u/31993/APN Master List.xml : A huge worldwide apn list.
Use APN Backup & restore (on the market)
punky.mtp said:
http://dl.dropbox.com/u/31993/APN Master List.xml : A huge worldwide apn list.
Use APN Backup & restore (on the market)
Click to expand...
Click to collapse
I'd use this settings, but still can't connect...
Maybe trivial, but have you contacted Vodafone Customer care?
x789 said:
Maybe trivial, but have you contacted Vodafone Customer care?
Click to expand...
Click to collapse
My setting is correct.
The reason is Vodafone didn't activate the mobile connection for me though I had call their customer care number to ask for activate
Thank you

[Q] T-Mobile SIM in Orange-branded phone, how do I get a mobile internet signal?

Hi,
I've got the network operator set to T-Mobile (as opposed to T-Mobile Orange which didn't give me a signal on my old G2/Hero either) and the network mode is set to GSM/WCDMA auto. The software on the phone is an Orange-branded version of Android 2.2, do I need to install a T-Mobile version like my previous phone had or if I can fix the issue without having to do that?
Thanks in advance.
OldManJimTheEternalNoob said:
Hi,
I've got the network operator set to T-Mobile (as opposed to T-Mobile Orange which didn't give me a signal on my old G2/Hero either) and the network mode is set to GSM/WCDMA auto. The software on the phone is an Orange-branded version of Android 2.2, do I need to install a T-Mobile version like my previous phone had or if I can fix the issue without having to do that?
Thanks in advance.
Click to expand...
Click to collapse
As long as the SIM is able to make and recieve calls then you can edit the APN settings to the following (Settings > Wireless & Networks > Mobile Networks > APNS > menu > New APN)
APN general.t-mobile.uk
Username user
Password tm
MCC 234
MNC 30
Auth PAP
APN Type default
Thank you so much, that was much simpler than I had expected!

[Q] Cellular Data isnt working

im running 7.8 on an unlocked at&t:
the cellular data isnt workin even though it shows me 4G in the upper bar
i tried to change the apn settings but i dont see the "IP type" field and the "mms apn" fields (as instructed from my carrier)
thanks for your help !
*im using the lumia outside of u.s
yevta said:
im running 7.8 on an unlocked at&t:
the cellular data isnt workin even though it shows me 4G in the upper bar
i tried to change the apn settings but i dont see the "IP type" field and the "mms apn" fields (as instructed from my carrier)
thanks for your help !
*im using the lumia outside of u.s
Click to expand...
Click to collapse
i managed to fix it, i had to do the tweak of "##3282#" to change to 3g.

mate 20x Cannot connect to LTE network

I just bought mate 20x Global version EVR-L29
my problem is I am unable to connect to my 4g network
I tried to install apps like settings database editor to force 4G/LTE only for Huawei
but every time I pick LTE only or GSM/WCDMA/LTE or any type of settings my connection to my mobile network stop working
I lose mobile network connection and I am unable to do basic phone calls
The only way for me to make phone calls is when I pick up GSM ONLY
Any suggestions on what is wrong with my phone or what I should do?
I live now in Egypt using Vodafone network . The phone was bought from the USA.
thank you in advance for your help
Have you gone into your network settings and manually changed your apn settings to work with Vodafone? Google search Vodafone Egypt 4G apn settings or call Vodafone to get them. See if what you already have on your phone is the same.
scienceguylabs said:
Have you gone into your network settings and manually changed your apn settings to work with Vodafone? Google search Vodafone Egypt 4G apn settings or call Vodafone to get them. See if what you already have on your phone is the same.
Click to expand...
Click to collapse
I did the following so far and with no sucess
1-factory reset
2-tried 3 different sim cards with 3 different networks each one with the right APN settings sent to me from network operator.So i have no problem with sim cards for sure.
3-installed an app called settong database editor and changed hardware network preference to "11" an advice given on youtube to enable me to force phone to operate on LTE only
NONE OF THE ABOVE RESOLVED MY PROBLEM
I Still lose connection with network and unable to do phone calls once i pick any settings but "GSM only " for data connection.
I do not know what to do.
What version Android do you have? If it's 10 then you need to install the APN manually.
Sent from my EVR-L29 using Tapatalk
puzzledguy said:
I did the following so far and with no sucess
1-factory reset
2-tried 3 different sim cards with 3 different networks each one with the right APN settings sent to me from network operator.So i have no problem with sim cards for sure.
3-installed an app called settong database editor and changed hardware network preference to "11" an advice given on youtube to enable me to force phone to operate on LTE only
NONE OF THE ABOVE RESOLVED MY PROBLEM
I Still lose connection with network and unable to do phone calls once i pick any settings but "GSM only " for data connection.
I do not know what to do.
Click to expand...
Click to collapse
You living in bad area where 4g is cancelled by something

Question How to change preferred network type?

I'm on EE UK but the preferred network type setting doesn't appear to be present in SIM options?
It appears that some providers suck hard and don't want to allow you to switch networks. That's not a phone thing-y, it's a provider thing-y. Which means that your phone will of course still change networks, but only if the "higher" one is not available, ergo your phone will only connect to 4G, if 5G is not available - if the 5G connection is bad, that will probably cause problems for you, because your phone will probably not want to connect to 4G automatically.
I can easily switch preferred network types
Settings -> Network & Speed -> SIMs -> (scroll down, between 4G Calling & Carrier settings version) -> Preferred network type (5G, 4G, 3G, 2G).
It that's not available, your network carrier sucks. No more to say here.
I'd suggest you either switch providers, or contact your provider to see if they are willing to change this. It's definitely on their end, cuz people like me can change the settings easily.
cd993 said:
I'm on EE UK but the preferred network type setting doesn't appear to be present in SIM options?
Click to expand...
Click to collapse
You may be able to change preferred network type with *#*#4636#*#* dialer code.
cd993 said:
I'm on EE UK but the preferred network type setting doesn't appear to be present in SIM options?
Click to expand...
Click to collapse
EE (& BT Mobile) hide the menu.
Morgrain said:
It appears that some providers suck hard and don't want to allow you to switch networks. That's not a phone thing-y, it's a provider thing-y. Which means that your phone will of course still change networks, but only if the "higher" one is not available, ergo your phone will only connect to 4G, if 5G is not available - if the 5G connection is bad, that will probably cause problems for you, because your phone will probably not want to connect to 4G automatically.
I can easily switch preferred network types
Settings -> Network & Speed -> SIMs -> (scroll down, between 4G Calling & Carrier settings version) -> Preferred network type (5G, 4G, 3G, 2G).
It that's not available, your network carrier sucks. No more to say here.
I'd suggest you either switch providers, or contact your provider to see if they are willing to change this. It's definitely on their end, cuz people like me can change the settings easily.
Click to expand...
Click to collapse
Or you could just make sure Adaptive Connectivity is enabled and not worry about it.
You would have to drag me away from EE (BT Mobile) screaming and kicking given the coverage and speeds they have, to say they suck over one menu option missing is absolutely laughable.
cd993 said:
I'm on EE UK but the preferred network type setting doesn't appear to be present in SIM options?
Click to expand...
Click to collapse
When the Note 20 first came out a lot of carriers wouldn't let you change network type but there's an app in the play store that was working on the notes.
Force 4G/5G Only - Apps on Google Play
Lock your phone to 4G/5G mode or VoLTE network
play.google.com
ggrant3876 said:
When the Note 20 first came out a lot of carriers wouldn't let you change network type but there's an app in the play store that was working on the notes.
Force 4G/5G Only - Apps on Google Play
Lock your phone to 4G/5G mode or VoLTE network
play.google.com
Click to expand...
Click to collapse
Crashes or alternately just disappeared for me when I click on the first option "4G LTE with only one SIM". Reported the crash. Thanks, though. Maybe they'll update it.
An alternative to the dialer code is to boot into safe mode, and the preferred network type setting will appear in: Settings -> Network & internet -> SIMs between Data warning & limit and Carrier settings version (at least it does on my Google Fi Pixel 6 Pro).

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