Problems with facebook and gmail - Desire HD Q&A, Help & Troubleshooting

Hello, good afternoon. I come to present you two problems that I have, or rather good one is a doubt.
The 1 st is that I have all my contacts linked to facebook on your phone, and would like to know the way to save or synchronize in gmail and I leave everything I have now connected, with its picture of facebook your email and others when making a wipe or restore the rom.
The 2 nd and this is the little problem is that sometimes when I get a text message appears to me that I have a new text message even after have read and erased and this does not go away unless you delete all sms from this contact.
I would appreciate to give me a solution. Greetings

Nobody know anything of this?

donc3 said:
Hello, good afternoon. I come to present you two problems that I have, or rather good one is a doubt.
The 1 st is that I have all my contacts linked to facebook on your phone, and would like to know the way to save or synchronize in gmail and I leave everything I have now connected, with its picture of facebook your email and others when making a wipe or restore the rom.
The 2 nd and this is the little problem is that sometimes when I get a text message appears to me that I have a new text message even after have read and erased and this does not go away unless you delete all sms from this contact.
I would appreciate to give me a solution. Greetings
Click to expand...
Click to collapse
Hi,
I don't know about the first one ( I'm searching ) but the second is a known bug, unfortunately. It is resolved in custom ROMs like Android Revolution HD ( tested ) and all others ( I guess..never tried the other roms ).

Related

Gmail & ActiveSync Problems

Hello, I have a little question, Do you also have problemes using activesync and gmail ?
for me it work 1 time and then nothing more ...
mrassol said:
Hello, I have a little question, Do you also have problemes using activesync and gmail ?
for me it work 1 time and then nothing more ...
Click to expand...
Click to collapse
Yes I have push gmail by using acrivesync and it worked for me about the last 3 weeks but today it says:
A network or server error is currently preventing your device from synchronizing with your exchange server. If this condition persists, please contact your system administrator.
Support code: 0x85010005
Last synchronized: Today 06:44am
I have almost the same problem ... before I change my phone, it worked fin on my iphone, and on my diamond for test, but now, nothing since 3 days ...
After a few tests, If I uncheck mail the synchro works fine, it should be a problem on google side ... ****
It was working earlier this morning....phew...I thought it was just me having the issue.
Hopefully Gmail will fix the issue.
I deleted my sync and re-established. no longer getting error.
try it out....see if that works for you.
I did it almost 10 times, got 2 or 3 mails, and then nothing else ...
it is fine now, i was getting no email updates previously, but now works fine
I don't, currently, sync my mail. But I do have other problems syncing with Gmail, for contacts and appointments.
1) It never actually synchronizes the first time I press sync (i have mine set to manual) I have to press it a second time for the data to actually sync.
2) Even if I make NO changes to any contact it always has a list of 20+ contacts it is updating (what is it updating??)
3) I stopped using HTC Favorites tab because all contacts in this list get screwed up everytime I sync with google, mainly loosing their photos and rearrangin how I have names displayed (reverts only these few back to standard last name first)
4) DO NOT, I repeat DO NOT use Tmo My Faves if you plan on using google sync. If you do every time you sync through google Tmo will go through and change your my faves contacts back to how they feel they should be displayed, including getting rid of custom ringtones for that contact and their photo. And you will get a txt message for every change tmo did.
5) Evey couple of weeks it tells me a change on the server requires every contact, and or appointment, to be erased and re-synced! Terrifying the first time it happens, not knowing if you are gonna loose anything.
These are almost too much trouble to keep using google sync... and yet I persist with it, hoping these stupid bugs will be worked out.
I have since dropped my faves, since I have the good customer unlimited plan. And have stopped using the HTC favorites tab. Even so, I still get problems with some of the contacts that used to be favorites.
WIll try again to use push ...
It seems like Google is still working some stuff out. I had the same issue and another as well.
Apparently the HTC favorites thing stores some data in proprietary places in your contacts and so that causes problems.
Also, for me unticking "Tasks" for syncing has solved the problem before.
Gmail Emails are not instant, I switched to Live because of this!

facbook link issue

Like most people, several of my contacts have been linked to my Facebook Friends. Then if I use PIM backup or My Phone after a flash and restore my contacts, the Facebook "link" is there, but it doesn't update the picture (the picture reverts back to whatever it was before the facebook link) and it doesn't update the status' or birthday's. I have even removed all the link's, and started over, but that doesn't work. I've tried everything i can think of, but can't figure this out... has anyone else run into this and have a working fix?
Yea, seems like this is a problem all over. When I try to link a contact to a facebook profile the list of profiles I am given to select from bears no relation to my actual list of friends. Most of my friends are on there but not all, some have pics & some don't, I have old FB contacts who I have since deleted & even have 1 guy I have never heard of & has never been on my friends list.
There is a hotfix on the htc website but tried to install it & it comes up with "this hotfix is not compatible with your device"
I've been trawling to try & find a fix but there doesn't seem to be one & very little mention of the TP2.
Anyone else have some input??
Smells like a ROM issue. Did you try with the official or a different cooked one?
Jackos said:
Smells like a ROM issue. Did you try with the official or a different cooked one?
Click to expand...
Click to collapse
Hi Jackos,
still on the original winmo 6.1 as I've got loads of software & really don't fancy having to reload everything.
Looking around it seems I'm not the only one with this kind of issue.
It gets worse.
This morning I tried again, logged out of facebook via my contact card & then went to log back in. I now get "connection failed" each time I try to connect.
FB is working fine on the app & via opera etc & I've got no probs with email etc so it's not data connection or signal.
This is def confined to HTC integration of FB bugt I can't use the hotfix they have posted because it claims it is not suitable for my device!!
Any help would be much appreciated.

[Q] Keeps asking to link contact info

Hey,..
You know the icon you get in your notification bar when the phone found a link between facebook contacts and phone contacts and whatsapp contacts ect.,
Then you click link it or dismiss.
I like this and works well.
but the last couple of day its been failing and annoying me.
there are 4 contacts its keep asking me to link.
over and over again.
doesnt matter if i link or dismiss.
i went tot the user in my phone list and linked them, seems to be good.
and then some time later it asks me again..
everytime the same 4.
Anyone else have this or know what this might be?
Its really really really annoying!
Thanx m8's!
On my phone I notice it appears briefly then goes away again a second later, like it's loading the info. It's never really bothered me though.
Have you tried deleting the 4 contacts and then adding them again?
I had the same problem for weeks...I had o2 listed in my contacts with various numbers (customer services, top up, overseas cs etc etc)
bugged me so much as no matter what i did, dismiss or request link it would keep coming back listing the same contact multiple times...ended up deleting the contact and not replacing ...didnt happen again ..
same here... whatsapp repetatively notifies me of contact links although they are already linked and there - drives me nuts. what should I delete? the contact on the phone or the contact on whatsapp ??!?
supapawa said:
same here... whatsapp repetatively notifies me of contact links although they are already linked and there - drives me nuts. what should I delete? the contact on the phone or the contact on whatsapp ??!?
Click to expand...
Click to collapse
Exact same issue for me. Have not found a permanent fix yet...
Sent from my Desire HD using XDA App

Message bug since update

I have a very strange bug since downloading and installing the latest OTA update. I'm just running a stock system if you need to know.
Basically after the update I went to messages and some old messages I have are shown as being received from the completely wrong person :S These messages were not originally received on my desire HD but I put them all on it when I got the phone. The original person who sent them is in my contact list and linked with their facebook account and all that. Before the update it was showing the messages as being sent from the correct person.
Is there any way to fix this...it's very frustrating as there are over 50 messages which it has done this for.
I cannot say if it's doing it with new messages as that person is away on holiday so I can't check but messages received on my DHD from them seem to be ok...it's only happened with the messages I transferred onto the phone.
Thanks
Also I've now tried backing up all those messages to my gmail account using the SMS Backup+ app. They appear on my gmail from the original sender, then I deleted them off my phone and restored them using the app but it goes back to being shown as the wrong person (it keeps linking it to the same wrong person). The only details I have of the wrong person are what has been sync'd from facebook. There is no connection between them and the original sender (and I've checked all the contact links).
Also I wanted to try deleting that wrong person and then restoring the messages but I cannot figure out how to delete them off the phone. They are only on the phone because of the facebook contact sync so when I try delete contact it gives me a list of my contacts which they are not on as they're only in the 'people' section. I guess deleting them of facebook would work but I don't want to do that if possible.
Sorry if this is getting confusing.
well, tried to unlink facebook contacts with your contacts ?
I have this problem as well, only happened after the latest update.
I think to rectify this a new update will be released from HTC as this bug was also present on the original Desire phone, and resolved with a update.
Very annoying I agree, lets hope its fixed soon.
Just out of interest which country are you in and which network are you on?
Im in UK and on T-Mobile.
ricocchet said:
I have this problem as well, only happened after the latest update.
I think to rectify this a new update will be released from HTC as this bug was also present on the original Desire phone, and resolved with a update.
Very annoying I agree, lets hope its fixed soon.
Just out of interest which country are you in and which network are you on?
Im in UK and on T-Mobile.
Click to expand...
Click to collapse
I'm in the UK on o2 but the phone was bought new unlocked.
I even went as far as deleting the person off facebook. The messages then appeared as they should from the original contact but I then re-added that person and as soon as they accepted it linked the messages back to them. Its so strange as these people have nothing to do with each other, their names aren't even similar.
ccart said:
I'm in the UK on o2 but the phone was bought new unlocked.
I even went as far as deleting the person off facebook. The messages then appeared as they should from the original contact but I then re-added that person and as soon as they accepted it linked the messages back to them. Its so strange as these people have nothing to do with each other, their names aren't even similar.
Click to expand...
Click to collapse
I rectified this problem by conducting a hard reset.
Probably not the news you want to hear, but it solved the problem for me.
ricocchet said:
I rectified this problem by conducting a hard reset.
Probably not the news you want to hear, but it solved the problem for me.
Click to expand...
Click to collapse
Well I thought about it but decided to contact HTC support first. They suggested that I backup all my contacts to my SD card then delete them all off the phone. I really didn't see how this would help since the person being linked to the messages wasn't a 'contact' he was just added to the People app by facebook.
Also another thing I noticed is that on facebook some people choose to put their phone numbers up which get put on the phone when you sync your facebook contacts with the phone. This particular person decided to be clever and instead of putting actual numbers they put things like 'Mobile: I'm not telling you' so the number was saved on the phone as 'I'm not telling you'. I decided to go in and edit these on the phone (cause you can't delete them) to just numbers i.e. '12345' so that none of his numbers were text.
Then in desperation I went and did what HTC recommended, deleting my contacts and restoring them and the problem was fixed!!!!
Unfortunately I can't confirm which of the 2 methods I tried actually work cause I did them without checking to see if they problem had been fixed in between.
So for anyone else with this problem. Check the person who the messages are being linked to, if they have text for their phone numbers, edit them to numbers (any numbers). If this doesn't work go to People>Menu>Import/Export>Export to SD card, then select all the contacts. Then in People go to Menu>Delete>Menu>Select all and confirm. Then restore the contacts by going to People>Menu>Import/Export>Import from SD card and that should do it!!

Contacts always crashing the phone

Hello, I have a stock z1 compact and in the last 2 months every time I try to access the contacts or make a call the phone or contact app crashes making it a nightmare to make calls.
I have cleaned the cash, reinstated the full phone to factory, nothing works, anyone has a solution for this? Or an idea on why this happens? Is it the sync on LinkedIn and Facebook contacts?
Thanks for the support
Anyone?
No idea, never heard of it.
In any case, try to reset again and only sync google contacts, leave LinkedIn and Facebook away. If it still works, add either Facebook or LinkedIn and check again. If it still works add the third one and you might know the reason.
I there thanks for the idea I tried it yesterday actually and keeps doing the same thing I think I might go for a rom instead of stock. Can I do this having a branded phone?
You can do that, but I still wonder why it happens.
What exactly happens? Do you get the option to submit the data to google?
Which release are you currently running on the phone?
It just appears the damn error message of a app crash saying that the contacts application crashed and asking to close it.I am the latest version. Thanks for your help
Probably it's some contact which has some weird letter/symbol in his address. Maybe you could check all your contacts in gmail, if you synchronize it. But yeah, no idea why this is really happening.
Hehe damn computers! Well Thanks nevertheless for caring very much appreciated

Categories

Resources