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My wife and I were at the mall today and I went into a Rogers store (Canadian cell provider), and was comparing the Focus to my Quantum.
A sales monkey came over to see if I needed help and we started chatting. I asked him if the wp7's had been selling he kinda laughed nervously and said he hasn't seen a rep sell one yet. He mentioned that one concern is the lack of multi-tasking. I kinda find that hard to believe. That used to be the rallying cry of all anti-apple people, yet they sold like crazy. And I've yet to see one 'in the wild'. Anecdotal I know, but kinda disappointing. I think it's a fantastic OS, I thought more people would be into it.
Many people are into it.
The sales man is only a sales man. He only wants to sell you what ever he thinks he can make money off.
As it stands the multitasking functionality is about the same as the iphone, but with MANGO on its way, that will be fixed.
Don't worry, generally sales rep don't know what they are talking about, they just know the basic/general stuffs.
If I'm the sales officer,I would not reckon this device to any customer,until 2nd gen of devices or mango are released.
@FooisM, most of the consumers not even know what is WP7,so,whats the point telling them about Mango?lol....
@JC_agga, yea true,they just know basic and general stuffs,that is what ordinary or normal customers want.
you have to do your own homework... sales ppl will sell u what they suppose to or get more commission or old stocks....
i changed 3 Bluray 3D DVD players in past 4 months, as i trusted the sales man....
truffle1234 said:
you have to do your own homework... sales ppl will sell u what they suppose to or get more commission or old stocks....
i changed 3 Bluray 3D DVD players in past 4 months, as i trusted the sales man....
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Either that or what they know actually works and has full functionality. Just a thought.
xsteven77x said:
Either that or what they know actually works and has full functionality. Just a thought.
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Not around here sadly. From the few stores around my place, if you don't have an Iphone, that makes you an idiot to them.
To be fair even after all the debacle i've been through with my Omnia 7 I would still reccomend WP7. The OS is just fantastic.
Samsung phones however... I will not reccomend!
Freypal said:
To be fair even after all the debacle i've been through with my Omnia 7 I would still reccomend WP7. The OS is just fantastic.
Samsung phones however... I will not reccomend!
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Agree perfectly!!!!!! OS brilliant! Samsung has let me downnnnn hardware problems to often!
I love my sammy Focus. When I went to the ATT store to get my wife the same phone, the salesman said good things about the phone, asked me about my experience. I didn't get any anti-wp7 vibe from my att store, but ymmv. By the time I decide to make a purchase, I find that I generally know a lot more about the items than the saleperson. Not always, not generally so.
munkeyphyst said:
I love my sammy Focus. When I went to the ATT store to get my wife the same phone, the salesman said good things about the phone, asked me about my experience. I didn't get any anti-wp7 vibe from my att store, but ymmv. By the time I decide to make a purchase, I find that I generally know a lot more about the items than the saleperson. Not always, not generally so.
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In Portugal when I went to buy my Omnia 7in January the salesguy had a Mozart and he loved it, almost forced me into WP7.. LOL
No regrets about the OS nor about Samsung... My Omnia is running 7392 always officially updated and no problems so far...
Yeah, I don't know why ppl complain about Samsung. I think they're a great hardware company and I'm very happy with my Omnia 7. Before I had a Samsung Wave with bada, and it was nice too !! No problems at all !!
I didn't have any problems with the update on the Omnia 7 as well.
Well, if he is a cell phone salesman he is either very young probably not very knowledgeable or if older probably made a lot of mistakes in life to end up at that point.... In either event I wouldn't worry about it. Just enjoy your phone and rock on.
TIGGAH said:
Well, if he is a cell phone salesman he is either very young probably not very knowledgeable or if older probably made a lot of mistakes in life to end up at that point.... In either event I wouldn't worry about it. Just enjoy your phone and rock on.
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LOL that's horrible!
isn't this like letting a car sales man telling you what to buy? If you're going to lay down 500$ you better do your research before walking into any store (or you deserve what you get).
TIGGAH said:
Well, if he is a cell phone salesman he is either very young probably not very knowledgeable or if older probably made a lot of mistakes in life to end up at that point.... In either event I wouldn't worry about it. Just enjoy your phone and rock on.
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That was amazing.
share any of your sales issues here
cheerio
Hi guys just wanted to share my experience with HTC titan. I went into the phones4u store in Basingstoke today and caught a glimpse of a demo unit being shown to a customer. When I asked to look at it I was sat down and asked plenty of questions about my contract. When being asked my name in a store I get a little uneasy... When asked for my phone number when I just want go have a look at a phone I fond it a little annoying. I did say to the girl I just wanted to look at it. She brought her manager over and he indicated the reason they ask the questions is incase i run off with the phone! Lol. I said i should not need to give my number just to look at the device and told him not to bother. I might have been the lucky new owner of a titan! Not today though!
I would plead with anyone in the UK not to bother with phones4u if you can help it. I felt very unwelcome and wish i had never gone in. I would also ask that
Wi
Sent from my OMNIA7 using XDA Windows Phone 7 App
I could not read what I was writing. Using omnia 7 on xda app. It would not scroll down.
Continued: if anyone from HTC reads this please don't give phones4u exclusives if they treat their customers in this manner. After all in not going to buy a phone if i can't have a look at it!!
The glimpse from 6ft I did see it looked very nice !
Sent from my OMNIA7 using XDA Windows Phone 7 App
I've totally agree with you. I have only been into a phone4u shop once and I don't think I ever will again. I found them quite rude and unprofessional. My first impression of the staff was chavs! They looked and dressed like the kids you see hanging around the spar shop at night.
I wouldn't trust them personally. Instead I've been using my local o2 shop for many years, mainly because its always a good experience!
Funny you mention it. I called a local store sometime this afternoon about it. They confirmed its availability, but were quick to ask my name. It was a rather strange feeling. Of course, I didn't. Apparently, they only have it on contract ATM and wanted an unlocked version anyways, so I could escape without them asking for my mother's maiden name.
thats what you folks get for doing all of that rioting over there lol
I went to Birmingham Phones4u today with intentions of picking up a TITAN.
The people who greeted me were VERY nice, the first phones they showed me, without me asking questions were the RADAR and TITAN.
I sat down and was told I would pay £33 a month for the TITAN and £9.99 for insurance.
I was fine with that, then 20mins later, they offered me the same deal for £31 p/m and £7.99 for insurance and a free accessory pack
I had a successful day
VegaNovus said:
I went to Birmingham Phones4u today with intentions of picking up a TITAN.
The people who greeted me were VERY nice, the first phones they showed me, without me asking questions were the RADAR and TITAN.
I sat down and was told I would pay £33 a month for the TITAN and £9.99 for insurance.
I was fine with that, then 20mins later, they offered me the same deal for £31 p/m and £7.99 for insurance and a free accessory pack
I had a successful day
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Awesome. Why don't you put up a (mini, video)review. I really want to know what that screen is like, constrast ratio and viewing angles most importantly. The only thing keeping me from getting it right now.
VegaNovus said:
I went to Birmingham Phones4u today with intentions of picking up a TITAN.
The people who greeted me were VERY nice, the first phones they showed me, without me asking questions were the RADAR and TITAN.
I sat down and was told I would pay £33 a month for the TITAN and £9.99 for insurance.
I was fine with that, then 20mins later, they offered me the same deal for £31 p/m and £7.99 for insurance and a free accessory pack
I had a successful day
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Oh by god do I feel sorry for you now...just wait...
VegaNovus said:
I went to Birmingham Phones4u today with intentions of picking up a TITAN.
The people who greeted me were VERY nice, the first phones they showed me, without me asking questions were the RADAR and TITAN.
I sat down and was told I would pay £33 a month for the TITAN and £9.99 for insurance.
I was fine with that, then 20mins later, they offered me the same deal for £31 p/m and £7.99 for insurance and a free accessory pack
I had a successful day
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Video and pictures please.
I got mine yesterday and cant bloody use it with my live account.
Is it says i reached the max of 5 devices and can only remove a phone on the 7th.
Have you noticed it has internet sharing in the settings
Call Microsoft. They can remove it sooner for you.
arimozuki said:
Funny you mention it. I called a local store sometime this afternoon about it. They confirmed its availability, but were quick to ask my name. It was a rather strange feeling. Of course, I didn't. Apparently, they only have it on contract ATM and wanted an unlocked version anyways, so I could escape without them asking for my mother's maiden name.
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Unusual for them to be selling locked phones, usually they are sim free they just bundle the contract with the handset
They are unlocked from phones4u. I'm debating buying on eBay from ecell they are only£415 that and a giftgaff sim works out the same as 24 month contract. I just want to hold one and see if its too big. Anyway.. Post was phones4u related and i certainly won't be going back.
Sent from my OMNIA7 using XDA Windows Phone 7 App
If you have ever held a HD7 then the titan would feel very similiar. I went to Phones4U yesterday and requested to see the Titan.. He sat me down and went to pick it up. Fresh out of the box, never turned on. I held it in my hand whilst Brian told me about HTC and his contracts and selling me stuff.
Excellent phone, much better than the HD7. Brighter, and much better build quality. I want one now!
He also took my name and phone number down, and asked me things like with who I am now and stuff..
I might pick one up. But not sure if I should go with phones4u.
So all in all I don't think they are very bad at phones4u. I went to the leading newest store in manchester and Brian was quite frendly.
If they will start phoning me now than I will tell them where to stick it!
One issue though is that they still try to sell me their androids phones. WTF?? I went in there for the titan. And yet he tried to shove me a sensation down my throat. Discusting!
The titan screen is almost half an inch bigger than the HD7. Similar is subjective. It's a bigger phone. If I want something that big, I'll wait and see if the Galaxy Note comes here, otherwise I'll see what comes to T-Mobile though I may be moving for work so a carrier change may be in order.
I can't do CDMA, though. No Simultaneous V&D rules Verizon and Sprint out for me.
sayonical said:
Call Microsoft. They can remove it sooner for you.
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All ready have, its going to take 5 days. Looks like the Titan will be sat in the box till then
trickyhenry said:
They are unlocked from phones4u. I'm debating buying on eBay from ecell they are only£415 that and a giftgaff sim works out the same as 24 month contract. I just want to hold one and see if its too big. Anyway.. Post was phones4u related and i certainly won't be going back.
Sent from my OMNIA7 using XDA Windows Phone 7 App
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I've been watching ecells listing too. 4 sold, 19 more available. The only reason I haven't bought this yet, Samsung and Nokia. If there weren't any rumors about an Omnia S and Nokia announced their line-up already! I hadn't heard about giffgaff but now! Unlimited internet for £10? Checking it out now!
Why Wont Anyone Upload Pictures Or Videos!!!
Gawd I'm so giddy.
Attached is a panorama mode picture I was sent from twitter.
That photo is very very nice. Thanks for posting. I was thinking about the Samsung and Nokia options too. Thing is I guess much like the first gen phones the specs of all the devices is going to be very similar. I have a couple preferences like large battery and super amoled plus but really I think the titan will stack up well against anything due for release in the next few months..
For those with the titan can you let me know if the speaker matches the omnia7's? Historically HTC speakers are very tinny. The hd7's was very very quiet too.
Thanks
Sent from my OMNIA7 using XDA Windows Phone 7 App
waiting HTC Titan unboxing
OK, I take it back. Went to the store today and the folk were REALLY nice. Had a tour with the device. The screen is awesome sharp, no pixelation obvious. The black levels aren't as great as amoled screens, but not so bad really. Ordered one already!
So my phone was stolen on Friday. Saturday I filed the claim.
Says it will take 1-3 days. Wed after getting no updates I call, they say should ship that day. Today I call they say it is now 10-14 days.....call Sprint they say there is nothing they can do.
So basically:
1) Go 14 days without a phone
2) Buy a new phone out of my pocket (what was the purpose of insurance again?)
3) Accept a different model phone (what was the purpose of me buying my phone just 2 weeks ago?)
That sucks, but don't you have an old crappier phone you can use while you wait? I know if you get your phone from best buy and buy your insurance through them, they'll give you a loaner phone while you wait for your replacement.
Post like this makes me wonder about insurance. I would not get off the phone till someone helped me.
Did you have lookout or tp app on it? I think your insurance can try to ping it also. But it is probably to late. Still, I would try.
Sent from my SPH-D710 using Tapatalk
japper88 said:
That sucks, but don't you have an old crappier phone you can use while you wait? I know if you get your phone from best buy and buy your insurance through them, they'll give you a loaner phone while you wait for your replacement.
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Thats only for damage, Best Buy doesn't cover lost and stolen. Hence why they have no deductible.
Its not a cell phone but I have magic jack for exactly this reason. Awesome device that just plain works and costs almost nothing.
newalker91 said:
The reason you cannot get one for two weeks is because they are completely sold out and backordered. Sales cannot even get their hands on these phones right now. There is no magic warehouse of high demand phones strictly for insurance reasons. The fact that they offered you a similar device until you can get another is proof that they are doing what they can to work with you on it. Let this simply be a lesson that one needs to be more careful with their expensive electronics. You wouldn't leave $600 in cash laying around anywhere someone could even remotely consider walking off with it, why would you do the same with the phone? If in your case it was something more severe such as house being broken into or you were physically assaulted and mugged, then law enforcement should be stepping in so you can receive proper restitution. If you left it in your car and it was broken into, then you should know in times like this to never leave so much as spare change in your car.
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Wow. Just wow.
First off, you're right about there being no magic warehouse of them, and that they're simply unavailable. That's the part that sucks. But you're making a lot of other unreasonable assumptions here. For one thing, they're not offering him another model until his becomes available, they're merely offering him another model. PERIOD. They will not then say, "oh, hey, we got these back in, so we're going to send you one and you send the loaner back." That's not them trying to assist, that's them giving up on a reasonable solution. I think working with a local store to provide a loaner until it's available would be the reasonable solution here, but they're clearly not set up for that, and that's a shame.
And nice "blame the victim" mentality. You sound like the jerks who tell rape victims that it was their fault for dressing that way. The guy got his phone stolen. No world is it his fault that it was stolen. Someone still broke the law and TOOK his property without permission. Period. There's no logic behind telling him that's HIS fault and HE should have known better. How exceptionally rude and thoughtless.
Besides, he did protect himself by buying insurance on his new phone. He did the right thing, knowing stuff happens and these problems occur. He's one of the responsible ones. And the insurance isn't paying off. That's the reality.
newalker91 said:
The reason you cannot get one for two weeks is because they are completely sold out and backordered. Sales cannot even get their hands on these phones right now. There is no magic warehouse of high demand phones strictly for insurance reasons. The fact that they offered you a similar device until you can get another is proof that they are doing what they can to work with you on it. Let this simply be a lesson that one needs to be more careful with their expensive electronics. You wouldn't leave $600 in cash laying around anywhere someone could even remotely consider walking off with it, why would you do the same with the phone? If in your case it was something more severe such as house being broken into or you were physically assaulted and mugged, then law enforcement should be stepping in so you can receive proper restitution. If you left it in your car and it was broken into, then you should know in times like this to never leave so much as spare change in your car.
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Nice troll!
newalker91 said:
Not trolling. It's called playing the devil's advocate. Working for Sprint, I see a lot of bs every day where people do stupid things and result in their phone being lost/stolen. Asurion often times will offer a temporary replacement unit until theirs is available if you escalate the issue. Never once did I say it doesn't suck that his phone was stolen, I'm merely pointing out that in the future this can all be alleviated by being more careful. Starting a thread to flame Sprint/Asurion will result in said person being questioned as to their reasoning for doing so.
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You're a pretty good troll, indeed. Where did you learn these skills?
Troll techniques uses so far:
1. Its OPs fault
2. tl;dr original post --> talk about other crap not relevant to post (like he was offered a loaner phone)
3. Call OP stupid, careless, other flame names
4. Lie blatantly.. about phone availability, policies, etc.
Need I go on?
Didn't know Sprint policies included telling people it's their own fault their phone was stolen. That's a pretty poor reflection on the company, I must say.
TurboFool said:
Didn't know Sprint policies included telling people it's their own fault their phone was stolen. That's a pretty poor reflection on the company, I must say.
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He's just a troll and hes playing a sprint employee on TV.. err.. internet.
LxMxFxD said:
He's just a troll and hes playing a sprint employee on TV.. err.. internet.
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Actually I completely agree with him. I was just as irritated when I read the OP's post. I've had the most top of the line phones since smart phones were on the market, and I've never once been even close to a situation where my phone could get stolen. He's lucky Asurion covers theft at all. Theft is one of the most preventable problems there is.
Lonewuhf said:
Actually I completely agree with him. I was just as irritated when I read the OP's post. I've had the most top of the line phones since smart phones were on the market, and I've never once been even close to a situation where my phone could get stolen. He's lucky Asurion covers theft at all. Theft is one of the most preventable problems there is.
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This. Very much this. The amount of irresponsibility i see every day as a tech is sickening. What is even more disheartening is the greater amount of entitlement.
On that i won't be elaborating, but needless to say I am sorry for the OP, but surely you can comprehend that there simply are little to no refurbs available. Refurbs have to come from somewhere, and that would be returned phones. The phone is little over half a month old, so its not hard to see that the amount of refurbs made and phones returned is creating a backorder limbo, with the rates being about equal. Also, exacerbating the problem is the fact that many are out of 14 days so issues dealing with defects no longer qualify for a new, but a refurb instead.
Sent from my SPH-D710 using xda premium
How is this Sprints fault?
Sent from my SPH-D710 using xda premium
I haven't had problems with misplacing my phone, but it does happen. Trust me I treat it like a brick of gold. Fiancée is always saying you care more about your phone, etc. Anyways isn't a replacement what why we pay insurance? If some dumbass hits your car you sure aren't gonna wait two weeks for a rental. Cut the man some slack, **** happens and it could happen to you. At least he's wanting another Epic Touch and not jumping on the iPhone bandwagon. I mean let's go wait in line for a phone that's already outdated...
Sent from my Eptoch 4g
Lonewuhf said:
Actually I completely agree with him. I was just as irritated when I read the OP's post. I've had the most top of the line phones since smart phones were on the market, and I've never once been even close to a situation where my phone could get stolen. He's lucky Asurion covers theft at all. Theft is one of the most preventable problems there is.
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Stuff happens. You can't assume that every person who has something does it by ignorance. Now, let's assume I had it stolen because of my ignorance. I am STILL paying $8 a month to cover that ignorance, and it isn't being done.
I just had to go out and buy an Evo 4G in the mean time (obviously I could have bought something less expensive, it was $150, but still). So now I will wait for my Samsung to get to me and promptly cancel my insurance coverage. If I'm going to be SOL anyway paying $96 a year and $100 for the deductible and $150 for a replacement in the meantime I might as well just go without it.
And for the record, I have had more smartphones than I can count on my hands and possibly my toes and have never had one lost, stolen, or KIA due to user error before. But like I said at the beginning, stuff sometimes happens.
So for all those saying that if someone gets something stolen thy are irresponsible? So if I go to work and my house gets broken into its my fault? That is what insurance is for. They cover lost/stolen phones and that is why he pays the $8 bucks a month. I'm glad he told me how asurion works.
Sent From My Evo Killer!!!
newalker91 said:
People hate to take any blame for their own mistakes, and often times it is best that they hear something that they don't want to hear. As I've clearly stated, not every theft leaves the owner at fault, but often times it does. Phones are constantly left laying on counters at bars, in lunch rooms at work, on benches in locker rooms, etc. and then they are angry for having to pay the deductible. I may piss some individuals off when I ask them how it came about being stolen, but finding out actually is part of my job. Teaching people a little responsibility can go a long way considering they get a limited number of claims.
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your blatant disregard for anything as far as customer service is concerned is scary, now this has turned into a flame war, but oh well you brought it onto yourself. in no way shape or fashion is it your job to see why it was stolen , its your job to hear him say it was stolen ask for the police report and that's it.
So your telling me that if i go into a convenience store leave my phone on the counter for a second while my head is turned that its MY FAULT no its the thief who took it. I have had my car stolen and the police tried to grill me because i left the keys in the car and it running but yet it was my fault. in fact no it was not, because how many people leave their doors unlocked at night does that mean its their fault if they get their house broken into NO!
Now i can see that they may be back ordered and if asurion offered a different phone in the meantime then i would do it.
boominz28 said:
your blatant disregard for anything as far as customer service is concerned is scary, now this has turned into a flame war, but oh well you brought it onto yourself. in no way shape or fashion is it your job to see why it was stolen , its your job to hear him say it was stolen ask for the police report and that's it.
So your telling me that if i go into a convenience store leave my phone on the counter for a second while my head is turned that its MY FAULT no its the thief who took it. I have had my car stolen and the police tried to grill me because i left the keys in the car and it running but yet it was my fault. in fact no it was not, because how many people leave their doors unlocked at night does that mean its their fault if they get their house broken into NO!
Now i can see that they may be back ordered and if asurion offered a different phone in the meantime then i would do it.
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And I'm even saying ASSUME I was ignorant. I wasn't, but assume it. Because I agree a little bit you can prevent things from getting stolen, but the point still is they offer the insurance for lost/stolen property, so the ignorance on behalf of the person who loses or has something stolen is irrelevant.
And your last point is the best one. What I was looking for them to do was say "OK, we will send you a comparable device in the meantime, and then you have to send it back to us when yours is returned". If I'm paying the price I do I should not be left without a phone for two weeks.
Instead they told me, BUY a comparable device, use it, send it back in two weeks, and we will refund you.
gpgorbosjr said:
And I'm even saying ASSUME I was ignorant. I wasn't, but assume it. Because I agree a little bit you can prevent things from getting stolen, but the point still is they offer the insurance for lost/stolen property, so the ignorance on behalf of the person who loses or has something stolen is irrelevant.
And your last point is the best one. What I was looking for them to do was say "OK, we will send you a comparable device in the meantime, and then you have to send it back to us when yours is returned". If I'm paying the price I do I should not be left without a phone for two weeks.
Instead they told me, BUY a comparable device, use it, send it back in two weeks, and we will refund you.
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i would get that in writing , now i dont know your financial situation but comparable would mean another 600 buck phone, in my mind i would do it knowing i would get that money in cash in hand , but if they dont and say we will credit your account i wouldnt do it.
I don't think people are understanding the arguments here.
In the past I worked with security to try to help with campus crimes. Main problems being rape and thief. We could have easily have cut down on these problems if it weren't for one greater problem. Just plain stupidity. People ignore the safety advice we were giving them. Late class at night? No friend to walk home with? Call this number and we will come and get you. Guy or girl, it didn't matter. Follow these paths that we have clearly outlined for you while security is beefed up in other places, and still people choose to take short cuts that saved them maybe a few minutes and put their lives at risk. We did everything we could to prevent this from happening and it was as if they did everything they could to make something happened. Police have a negative stereotype and it frustrates me to no end when people ignore them when they are putting their lives on the line to save these people.
But lets get closer to the subject. I had my car broken into. Jacked up my dash taking out my radio. GF was driving it at the time and she forgot to lock my car door. I called the police and once they figured out my door wasn't locked they didn't do anything. It was my fault for not locking my doors and I had told my GF to make sure she locked them and she didn't. If my doors had been locked with my security alarm active my insurance and the police would have been a lot more helpful to me. And who knows, maybe the alarm would have scared them off and avoid the whole situation(broken window at the worse?).
I was personally shocked that the op didn't try to track their phone down. Lookout, plan b, he has insurance so the TEP app would have helped him to. I keep my phone on a belt holster. A few people have grabbed that holster when I was walking in crowded areas and without a quick reaction my phone would have been stolen. Before I had a holster one of my older smart devices fell from my pocket when I was playing games. None of the employees knew where it was. Used another customers smart phone to track mines down behind the employees desk and they just so happened to find it there. Last but not least, it is possible to be robbed and have your phone forcefully taken. You can't plan for every possible thing that could happen to your device. But you can get insurance and install at least one program to help track it down in the event that it is lost.
Any of could be where the OP is right now despite however much planning we do. I personally don't like the way the insurance is handling this. I would expect a loaner device during these times because it helps ease the pain of waiting. And of course the OP is mad at Sprint. They sold him the insurance that put him in this place. Wouldn't you be mad at me if I sold you something and it didn't work when you tried to use it? It should lower your trust in me despite the fact that I didn't have any control over what happened and it worked great for everyone I knew.
http://windowsphoneawesomeness.wordpress.com/2012/04/06/xbox-games-got-expensive/
well I think its the developer's choice to put the price and MP cannot challenge it. If you think its just too expensive, just don't buy it. as simple as that.
And it has got a review too in chinese which says "Garbage" LOL
I have a feeling its a mistake and they will fix it once they notice it. Or maybe he is to desperate
Lol, did u guys read the description? Unlimited version, the paid version has smiley faces. I think it's totally a joke
What sort of developer in his right mind would charge for a non-Xbox game - £218.99?
It's not even £2.99 !!
When Windows Phone first came out there was an app call "Im rich" for $999.99
Same with the iphone. It did nothing and a few people actually bought it. Then they complained that they bought it.
shardnet said:
Same with the iphone. It did nothing and a few people actually bought it. Then they complained that they bought it.
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OMG, those dev were darn lucky!!
mohib.sheth said:
OMG, those dev were darn lucky!!
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I feel so too! Paying that much money even on internet makes me a little skeptical let alone on a phone's marketplace!
Sad thing is unlike Android (which is full of malwares) we can't report such apps or atleast flag them. It might help if users could flag such apps for re-review by the marketplace team, might keep the place clearner.
Thought ill do this to help people that are thinking of sending their phone in for repair.
If its fast, if they do a good job etc..
I called up Samsung UK at 9am UK time 21/05/12 and told them what's wrong with it
This is what is wrong with it;
The screen pops out about quater of a MM on the bottom right
-The phone doesnt always charge when connected to the charger (this has happened about 5times within a month)
-The phone switches off randomly sometimes (This has happened about 3 times within a month)
-Sometimes when i remove the charging cable. On the screen it says charging/ disconnected continuously, If i wasnt aware of it, it would keep happening and burn my screen since the same image is on the screen none stop (This has happened 2 times within two weeks)
-If i shake my phone i hear a rattle sound on the upper back of the phone (This has been there since i bought the phone)
-The touch screen isnt as responsive from when i bought it (I have to take my finger off the screen and try again sometimes)
-WiFi and 3G stops working and i have to reboot my phone to be able to use it (This has happened countless of times)
Some of these faults only happen sometimes but they have happened more then once within a short period of time.
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Quite a lot right? lol. The women took it quite well haha.
They said the bag will be sent out within two working days with Royal Mail, and the repair will take from 5 to 10 working days. I have to send it with other information like proof of purchase contact details etc..
I asked what happens if they send it back and the same/ new faults are still there?
She said we will try and repair it again and if its no good on the 3rd try then they will send me a new one.
The call took about 20minutes. I was on hold for about 5minutes total.
So let the games begin.
ps I set this as my background for fun
LoL @ background!
hope they take care of it...
I got the package this morning around 11am while i was sleeping (i work nights) so i could of sent it today if some one woke me up -_-
Another thing.. the packaging they gave me is an utter joke.
Cheap bubble wrap thats about 2ft by 1ft and a plastic bag(envelope)
I used my own bubble wrap, cardboard, bubble wrap jiffy bag, some more bubble wrap then put it in the envelope with all the information they needed.
I think i over did it a bit but what can i say? Im a bit OCD on stuff like that lol.
I took lots of pictures of my phone so when they send it back to me.. if there is one mark that wasnt there before/ still has the same or new problems its going straight back.
I want to send it back three times because then they will send me a brand new one on the 3rd go haha.
I'm going to post it tomorrow morning.
Hope it works out for you.
You complained about a rattle when you shook your phone? Dude, you're nit picking.
Sent from my Galaxy Nexus using XDA
Smokeey said:
You complained about a rattle when you shook your phone? Dude, you're nit picking.
Sent from my Galaxy Nexus using XDA
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I know. I'm trying to give them as many faults as possible to make it harder for them. I just want a new one cause the current one i have has problems.. i dont like repaired phones
My brother had an iphone4.. about 20days before the 1 year warranty ran out he went into the apple store and said the home button doesnt always work. The guy didnt even check it and gave him a brand new one.
I wish all companies had customer service like Apple... even if their products are meh.
RedBlueGreen said:
I know. I'm trying to give them as many faults as possible to make it harder for them. I just want a new one cause the current one i have has problems.. i dont like repaired phones
My brother had an iphone4.. about 20days before the 1 year warranty ran out he went into the apple store and said the home button doesnt always work. The guy didnt even check it and gave him a brand new one.
I wish all companies had customer service like Apple... even if their products are meh.
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lmao. You obviously don't know much about Apple customer service, it costs $99/year per device + $49/"incident". If you call 91 days after you purchase your device they won't even talk to you about your device/software or anything until you purchase the $99 service.
Every iPhone comes with one year of hardware repair coverage and 90 days of telephone technical support. AppleCare+ for iPhone extends repair coverage and technical support to two years from the original purchase date of your iPhone and adds coverage for up to two incidents of accidental damage due to handling, each subject to a $49 service fee.1 With AppleCare+ for iPhone, Apple experts can help troubleshoot issues over the phone or at an Apple Retail Store. They’ll answer questions about iOS, Apple iPhone apps such as Mail, iMessage, and Calendar, and help you solve interconnectivity issues between your iPhone and Mac or PC. And if your iPhone needs service under the plan, Apple technical support representatives can even set up a repair during the same call.
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http://store.apple.com/us/product/APP_IPHONE_PLUS_AUTO-110480
WiredPirate said:
lmao. You obviously don't know much about Apple customer service, it costs $99/year per device + $49/"incident". If you call 91 days after you purchase your device they won't even talk to you about your device/software or anything until you purchase the $99 service.
http://store.apple.com/us/product/APP_IPHONE_PLUS_AUTO-110480
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My mom called at day 96. If you act like you now nothing about this then they might let it slide. She got a new phone free somehow.
Sent from Galaxy Note with CM9
WiredPirate said:
lmao. You obviously don't know much about Apple customer service, it costs $99/year per device + $49/"incident". If you call 91 days after you purchase your device they won't even talk to you about your device/software or anything until you purchase the $99 service.
http://store.apple.com/us/product/APP_IPHONE_PLUS_AUTO-110480
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I'm in the UK so its probably different over here.. no?
My brother didn't spend anything extra on the phone... just the phone itself.
Maybe you don't know much about Apples customer service?
I know Americans get f'ed a lot on phones.
RedBlueGreen said:
I know. I'm trying to give them as many faults as possible to make it harder for them. I just want a new one cause the current one i have has problems.. i dont like repaired phones
My brother had an iphone4.. about 20days before the 1 year warranty ran out he went into the apple store and said the home button doesnt always work. The guy didnt even check it and gave him a brand new one.
I wish all companies had customer service like Apple... even if their products are meh.
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Click to collapse
I did something like this back when I had the 3GS. I waited until I decided I was buying the Nexus One, went to the Apple store and said the battery wasn't working correctly. The guy went in the back and came out with a brand new phone which went on Craigslist immediately after.
Sent from my Galaxy Nexus using Tapatalk 2
Flippy125 said:
I did something like this back when I had the 3GS. I waited until I decided I was buying the Nexus One, went to the Apple store and said the battery wasn't working correctly. The guy went in the back and came out with a brand new phone which went on Craigslist immediately after.
Sent from my Galaxy Nexus using Tapatalk 2
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Its quite funny.
The best thing is that the iPhone doesnt devalue much.
Orange_furball said:
My mom called at day 96. If you act like you now nothing about this then they might let it slide. She got a new phone free somehow.
Sent from Galaxy Note with CM9
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RedBlueGreen said:
I'm in the UK so its probably different over here.. no?
My brother didn't spend anything extra on the phone... just the phone itself.
Maybe you don't know much about Apples customer service?
I know Americans get f'ed a lot on phones.
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One year hardware warrantee, 90 day tech support via phone. Which leaves much to be desired IMO. Almost all products offer 1yr hardware support, Android does not charge $99/yr to help you diagnose a problem over the phone. Imo saying Apple has superior customer service is so assbackards it borders on mentally challenged. As far as what I personally know about Apple and their CS, I've been an Apple device owner for years, same for Android. Both have good qualities, both have poor qualities. But I have no delusions of which are which. I'm not going off somebody else's experience, somebody who as far as I am concerned (since we don't have an XDA username for them) has no credibility on this forum. I posted the link and quote directly from Apples website, it's kind of hard to disagree with that, and if either of you would have actually read it you would have seen that hardware is warranted for 1yr.
WiredPirate said:
One year hardware warrantee, 90 day tech support via phone. Which leaves much to be desired IMO. Almost all products offer 1yr hardware support, Android does not charge $99/yr to help you diagnose a problem over the phone. Imo saying Apple has superior customer service is so assbackards it borders on mentally challenged. As far as what I personally know about Apple and their CS, I've been an Apple device owner for years, same for Android. Both have good qualities, both have poor qualities. But I have no delusions of which are which. I'm not going off somebody else's experience, somebody who as far as I am concerned (since we don't have an XDA username for them) has no credibility on this forum. I posted the link and quote directly from Apples website, it's kind of hard to disagree with that, and if either of you would have actually read it you would have seen that hardware is warranted for 1yr.
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Every iPhone comes with one year of hardware repair coverage
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The phone wasnt repaired. You go off of your experiance and ill go off of my own
Anyway.. lets ditch this Apple talk.. and stick with Samsung.
RedBlueGreen said:
The phone wasnt repaired. You go off of your experiance and ill go off of my own
Anyway.. lets ditch this Apple talk.. and stick with Samsung.
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You mean i go off my experience and you'll go off your brothers experience. You quoted me quoting Apple about the "repair" thing btw, just follow the link and see for yourself, that's what is written on Apples website.
Sure we will drop the Apple talk, just thinking about AppleCare pisses me off, don't know why anyone would prefer it.
WiredPirate said:
You mean i go off my experience and you'll go off your brothers experience. You quoted me quoting Apple about the "repair" thing btw, just follow the link and see for yourself, that's what is written on Apples website.
Sure we will drop the Apple talk, just thinking about AppleCare pisses me off, don't know why anyone would prefer it.
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well me and my dad was with him so its basically my own experiance too..
I dont see why anyone would buy extended warranty .. its a rip off.
btw just one hour and i can post my phone =O
That was my whole reasoning, I don't see why anyone would rather HAVE to pay for the extended, much less pay for phone support during the normal warrantee period. Hopefully you are more than satisfied with your new device, I will be asleep in an hour but I'll come check it out tomorrow.
Sent it!
I'm using my mums HTC wildfire for now lol
Curious to see how it goes - Samsung USA wouldn't accept my European GN to repair a broken screen...not even for money. I may have to send it back to Europe to get it fixed.
johdaxx said:
Curious to see how it goes - Samsung USA wouldn't accept my European GN to repair a broken screen...not even for money. I may have to send it back to Europe to get it fixed.
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That sucks. How much does it cost to ship over to.. lets say the UK
Still haven't received it yet
I think it should come today or tomorrow.