Talked to a cell phone rep... wasn't encouraging - Windows Phone 7 General

My wife and I were at the mall today and I went into a Rogers store (Canadian cell provider), and was comparing the Focus to my Quantum.
A sales monkey came over to see if I needed help and we started chatting. I asked him if the wp7's had been selling he kinda laughed nervously and said he hasn't seen a rep sell one yet. He mentioned that one concern is the lack of multi-tasking. I kinda find that hard to believe. That used to be the rallying cry of all anti-apple people, yet they sold like crazy. And I've yet to see one 'in the wild'. Anecdotal I know, but kinda disappointing. I think it's a fantastic OS, I thought more people would be into it.

Many people are into it.
The sales man is only a sales man. He only wants to sell you what ever he thinks he can make money off.
As it stands the multitasking functionality is about the same as the iphone, but with MANGO on its way, that will be fixed.

Don't worry, generally sales rep don't know what they are talking about, they just know the basic/general stuffs.

If I'm the sales officer,I would not reckon this device to any customer,until 2nd gen of devices or mango are released.
@FooisM, most of the consumers not even know what is WP7,so,whats the point telling them about Mango?lol....
@JC_agga, yea true,they just know basic and general stuffs,that is what ordinary or normal customers want.

you have to do your own homework... sales ppl will sell u what they suppose to or get more commission or old stocks....
i changed 3 Bluray 3D DVD players in past 4 months, as i trusted the sales man....

truffle1234 said:
you have to do your own homework... sales ppl will sell u what they suppose to or get more commission or old stocks....
i changed 3 Bluray 3D DVD players in past 4 months, as i trusted the sales man....
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Either that or what they know actually works and has full functionality. Just a thought.

xsteven77x said:
Either that or what they know actually works and has full functionality. Just a thought.
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Not around here sadly. From the few stores around my place, if you don't have an Iphone, that makes you an idiot to them.

To be fair even after all the debacle i've been through with my Omnia 7 I would still reccomend WP7. The OS is just fantastic.
Samsung phones however... I will not reccomend!

Freypal said:
To be fair even after all the debacle i've been through with my Omnia 7 I would still reccomend WP7. The OS is just fantastic.
Samsung phones however... I will not reccomend!
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Agree perfectly!!!!!! OS brilliant! Samsung has let me downnnnn hardware problems to often!

I love my sammy Focus. When I went to the ATT store to get my wife the same phone, the salesman said good things about the phone, asked me about my experience. I didn't get any anti-wp7 vibe from my att store, but ymmv. By the time I decide to make a purchase, I find that I generally know a lot more about the items than the saleperson. Not always, not generally so.

munkeyphyst said:
I love my sammy Focus. When I went to the ATT store to get my wife the same phone, the salesman said good things about the phone, asked me about my experience. I didn't get any anti-wp7 vibe from my att store, but ymmv. By the time I decide to make a purchase, I find that I generally know a lot more about the items than the saleperson. Not always, not generally so.
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In Portugal when I went to buy my Omnia 7in January the salesguy had a Mozart and he loved it, almost forced me into WP7.. LOL
No regrets about the OS nor about Samsung... My Omnia is running 7392 always officially updated and no problems so far...

Yeah, I don't know why ppl complain about Samsung. I think they're a great hardware company and I'm very happy with my Omnia 7. Before I had a Samsung Wave with bada, and it was nice too !! No problems at all !!
I didn't have any problems with the update on the Omnia 7 as well.

Well, if he is a cell phone salesman he is either very young probably not very knowledgeable or if older probably made a lot of mistakes in life to end up at that point.... In either event I wouldn't worry about it. Just enjoy your phone and rock on.

TIGGAH said:
Well, if he is a cell phone salesman he is either very young probably not very knowledgeable or if older probably made a lot of mistakes in life to end up at that point.... In either event I wouldn't worry about it. Just enjoy your phone and rock on.
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LOL that's horrible!

isn't this like letting a car sales man telling you what to buy? If you're going to lay down 500$ you better do your research before walking into any store (or you deserve what you get).

TIGGAH said:
Well, if he is a cell phone salesman he is either very young probably not very knowledgeable or if older probably made a lot of mistakes in life to end up at that point.... In either event I wouldn't worry about it. Just enjoy your phone and rock on.
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That was amazing.

share any of your sales issues here
cheerio

Related

Dell Venue Pro the cause of update delays?

I spoke with a representative today at the Microsoft store and asked if he knew anything about the delay in update. He actually seemed suprisingly knowledgable considering most of their staff was half retarded hot chicks who couldnt tell the difference between a smartphone and a toaster. e informed me that one of the major causes behind the delay was the fact that they were having to do extensive bug fixes on the Venue Pro. To prevent fragmentation they're wanting to release the update all at once but they want to make sure everything runs right on all devices. Your thoughts?
I figure that if it was all the fault of getting it to work on one phone it would have leaked out prior to the guy at the MS Store knowing about it.
I highly doubt the staff at an MS Store know any details about the update and why it is delayed (if it is). When I purchased my Dell Venue Pro at an MS Store, I had to help the staff with the Tmobile activation/upgrade of my existing plan.
tvailment said:
I highly doubt the staff at an MS Store know any details about the update and why it is delayed (if it is). When I purchased my Dell Venue Pro at an MS Store, I had to help the staff with the Tmobile activation/upgrade of my existing plan.
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As stated I'm the first to agree with their general stupidity... However there was definitely conviction when he said it...
SO
WOULD
NOT
SURPRISE
ME
Heck their registry anything barely works at all! let alone anything else!
So they're holding back our update because of that piece of junk...aint that a b....
Well, as long as it will be worth it. I hope MS makes the update worth the wait... but knowing them, probably not.
eternalemb said:
So they're holding back our update because of that piece of junk...aint that a b....
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Excuse me? Just because you think your phone is superior doesnt mean the DVP is a peice of "junk"
*Strokes my DVP*
vagabond1 said:
Excuse me? Just because you think your phone is superior doesnt mean the DVP is a peice of "junk"
*Strokes my DVP*
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haha sorry. But you gotta admit the damn thing has been nothing but trouble. I was considering testing out the HD7 and DVP on launch day but the DVP wasn't even available so I said screw it and come launch day I just got my HD7. Plus all the bugs and crap. Damn thing just found another way to screw me
eternalemb said:
haha sorry. But you gotta admit the damn thing has been nothing but trouble. I was considering testing out the HD7 and DVP on launch day but the DVP wasn't even available so I said screw it and come launch day I just got my HD7. Plus all the bugs and crap. Damn thing just found another way to screw me
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It's been a nice device for those of us who got the ones without issues... I know theres some unfortunate ones though...
Hey I got my DVP a few weeks ago from dell and it has been fantastic. The only issues I had were the ones that were specific to all WP7 devices. That said I returned it four days ago since I didn't realize I couldn't get insurance through T-Mo or dell for the phone. I'm not clumbsy but the extra 8.00 is worth the extra peice of mind.
Ironically I went to a T-Mo store later that evening to get my new HD7 and the rep bricked one during the bootloader right in front of me. He told that happens about the same occurance with all customers that have purchased ones from him. Apparently there has been a 50% failure rate at the stores he talked with during initial startup. So take that HD7
I like my new HD7 with insurance but I loved my DVP while I had it.
dougolupski said:
Hey I got my DVP a few weeks ago from dell and it has been fantastic. The only issues I had were the ones that were specific to all WP7 devices. That said I returned it four days ago since I didn't realize I couldn't get insurance through T-Mo or dell for the phone. I'm not clumbsy but the extra 8.00 is worth the extra peice of mind.
Ironically I went to a T-Mo store later that evening to get my new HD7 and the rep bricked one during the bootloader right in front of me. He told that happens about the same occurance with all customers that have purchased ones from him. Apparently there has been a 50% failure rate at the stores he talked with during initial startup. So take that HD7
I like my new HD7 with insurance but I loved my DVP while I had it.
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you said it yourself...from him. I see a direct correlation between bricked phones and him and my conclusion is the following: he's an imbecile lol
dougolupski said:
Hey I got my DVP a few weeks ago from dell and it has been fantastic. The only issues I had were the ones that were specific to all WP7 devices. That said I returned it four days ago since I didn't realize I couldn't get insurance through T-Mo or dell for the phone. I'm not clumbsy but the extra 8.00 is worth the extra peice of mind.
Ironically I went to a T-Mo store later that evening to get my new HD7 and the rep bricked one during the bootloader right in front of me. He told that happens about the same occurance with all customers that have purchased ones from him. Apparently there has been a 50% failure rate at the stores he talked with during initial startup. So take that HD7
I like my new HD7 with insurance but I loved my DVP while I had it.
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i didnt even know it was possible to brick an HD7. Im calling this a user error on his part. He must be trying to do something that causes them to break.
I doubt delays for update are about DVP, they're most likely CDMA radio support and driver issues so they can launch devices on Sprint and Verizon.
Somehow I doubt that a store employee who undoubtedly has multiple layers of higher management above him is privy to the schedules and decisions affecting the first WP7 update.

verizon and their lack of WP7 commitment

I am using the HTC trophy on Verizon. I went in to my local store and was asking about a charging cord (39.95 please), and i kid you not, the sales rep tried to get me to upgrade to an android phone. Im happy with my WP7, and have had android and didnt like it. So after telling the guy that i didnt need a new phone, i left. Now what upsets me is verizons lack of commitment to this OS. people want it, i want it, yet they only give you one phone (HTC trophy) with very low specs. My brother in law works for go wireless and his boss refuses to stock any WP& devices. And go wireless is essentially verizon. Thats is the companies stance on the OS. "no, no one wants that. Here, take one of these 45 android phones. They are way better. why? because they are android". Im so ****ing sick of all this verizon android basket. I dont want to switch to ATT to get a good device, but its making it look more and more probable with each passing day that verizon shafts the WP7 people. I know the kins didnt do so well, but thats verizons fault for requiring a data plan on a dumb phone. Point of my rant is this: i want something other than this trophy on verizon, yet they are making it so difficult to stay with them due to their constant hard on for android and their brief love affair with IOS. Another reason not to switch is i was grandfathered in to the unlimited data plan. Why must you make it so hard for me verizon!? I hate you, yet love your cell reception and unlimited data. Get more CDMA WP7 phones. How hard would it be to get that fujitsu number over here? not that hard i would assume. I would pay cash for that in a heart beat. Much like how i paid 400 some odd bucks the day the trophy came out for verizon.
/end rant
Amen, I feel the same way, if nothing is at least announced for Verizon by the end of 2011 I'll probably be going to AT&T because their phone line-up is better. It's a pity because I do like Verizon's service.
I'm not even asking for a new phone this year, I just want an announcement of a new phone. They're releasing so many Android phones per year, and they can't announce a new wp7 phone after half a year or so, it's kind of BS.
I emailed one of the higher ups at VW regarding this. I got an email and a call back from his assistant regarding my frustrations. Supposedly there will be new WP devices coming, but they wouldn't give a time frame.
Rumor on the net through a couple Nokia sites say that Verizon will be getting a high end Nokia WP, while AT&Crap and T-Mobile will be getting mid tier devices. I'm personally over HTC's battery life issues so I'm optimistic something better will be coming so I can finally make the switch from Android.
Do yourself a favour, if you see what you like on another carrier (at&t, Titan, Focus S, Focus Flash), check out the coverage and prices as best you can and if everything looks ok switch! Why sit around on a carrier that doesnt give you what you want, whether it be CS, coverage or the device you desire? Buy a prepaid phone, use it to confirm you will have coverage and if its a go make sure to tell vzw just why you are switching. Spread the word about your experience, and maybe in 10 years time they will pull their heads out of google's butt!!
That's probably because Verizon is Google's favorite carrier and gets more from Google than other carrieres do, just like Motorola will now be favored over other OEMs.
the deathstars cell service is awful where I live. Calls are always dropped, and the data plan is horrendous. If it weren't for those two things, I would have switched long ago. The only thing really keeping me with big red is the aforementioned unlimited data.
Sent from my mwp6985 using XDA Windows Phone 7 App
wakka420 said:
I am using the HTC trophy on Verizon. I went in to my local store and was asking about a charging cord (39.95 please), and i kid you not, the sales rep tried to get me to upgrade to an android phone.
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Regardless of what platform he personally prefers, in the end, he wants to make money, and he wants you to upgrade right then and there, and there isn't another WP7 device for him to offer you... what else is he supposed to do? lol
As a sales rep myself, I would attempt to figure out what you want, and get you the device that suits you the best. I'm no Android fan, but if I find out that you like Android, there is little reason for me to try and get you to buy into a completely different platform, no matter how awesome it is. Since you have the only WP7 device on Verizon, there isn't much else he could have done except tell you to buy into a different platform.
But the general idea of your topic, I understand, and its most certainly saddening to see how the market treats underdogs (not only Verizon). Though, I think you'll find that once the dollar signs start shifting toward WP7, the tune of most sales reps will also shift. They go where the money goes.
But when the rep tells me WP7 sucks like its fact and not opinion, that's when I tune out. And its sad because I feel that his behavior reflects on veizons opinion of WP7 in general besides, how are you gonna make tons of cash on a phone OS when you only have one model that supports it? Of course your gonna make a boatload of money if you have 19 phones that all have android on them
Sent from my mwp6985 using XDA Windows Phone 7 App
I agree in general that VZW has little to no interest or support for WP7 and hopefully this changes with time as I too have little choice for good reception and am grandfathered on the unlimited data.
Google, Motorola, and Verzon are The Three Stooges. I'm suprised so many people here seem to have missed that...
prjkthack said:
Regardless of what platform he personally prefers, in the end, he wants to make money, and he wants you to upgrade right then and there, and there isn't another WP7 device for him to offer you... what else is he supposed to do? lol
As a sales rep myself, I would attempt to figure out what you want, and get you the device that suits you the best. I'm no Android fan, but if I find out that you like Android, there is little reason for me to try and get you to buy into a completely different platform, no matter how awesome it is. Since you have the only WP7 device on Verizon, there isn't much else he could have done except tell you to buy into a different platform.
But the general idea of your topic, I understand, and its most certainly saddening to see how the market treats underdogs (not only Verizon). Though, I think you'll find that once the dollar signs start shifting toward WP7, the tune of most sales reps will also shift. They go where the money goes.
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Blame yourself for the setup....going to the oem for charging solutions is a setup for fail.
Expecting a salesperson to backup an all but discontinued device (because you like it) is a second setup to fail.
Continuing to support that company month to month is the third setup for fail.
Vote with your money, and enjoy the device you want instead = win ?
Seems like the fowl taste WM and the Kin left in VWs mouth hasn't left pitty.
Sent from my SGH-i917 using XDA Windows Phone 7 App
...then Verizon should've been smart and got the HD2 instead of the Kin !
Ok ohgood, let me clarify a few things:
1. I was looking at charging cables. Its not like I ran in, brow sweaty demanding a cable and willing to pay any price.
2.funny how a device that's Been out since early summer is considered "discontinued". Only reason it is could be because VZW deemed it so. Way to give it a chance.
3.maybe you should read why I'm sticking with VZW (great cell service and grandfathered into unlimited data). I'm sure I mentioned it above. Let me check...yep. I did.
So it's hard to vote with ones wallet when my other choice is a cell carrier that drops calls or gets no service in my area all together. Heaven forbid I would like to get a phone that isn't based on specs from a year ago. So, my point still stands. Google might as well buy VZW so they can just outright say "all android, all the time"
Sent from my mwp6985 using XDA Windows Phone 7 App
Oh and to add a point, I wasn't seeking an upgrade. I was just browsing,curious about data cables or whathaveyou, and when making small talk, he saw the phone and started off on "the facts" about why WP7 is awful. So he wasn't trying to find my needs. And I get they follow the money, but as I previously stated, of course your gonna make more money on an OS that has a carrier branded tv and radio spot, not to mention the wall sized posters of android phones in store. Yet every vzw store I've been to had the trophy for 2 weeks in a corner of the store where no one would see it. /end rebuttal
Sent from my mwp6985 using XDA Windows Phone 7 App
wakka420 said:
Oh and to add a point, I wasn't seeking an upgrade. I was just browsing,curious about data cables or whathaveyou, and when making small talk, he saw the phone and started off on "the facts" about why WP7 is awful. So he wasn't trying to find my needs. And I get they follow the money, but as I previously stated, of course your gonna make more money on an OS that has a carrier branded tv and radio spot, not to mention the wall sized posters of android phones in store. Yet every vzw store I've been to had the trophy for 2 weeks in a corner of the store where no one would see it. /end rebuttal
Sent from my mwp6985 using XDA Windows Phone 7 App
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Yes, I read that about lack of quality cellular service, its familiar to me. He's just using sales tactics that usually work for him, or possibly pointing out reasons other customers have cited for moving to iphone4. Prolly gets him a contract renewal or sale 9/10.
Thing is, no matter how uninterested you are in their hardware choices, you're supporting them month to month.
prjkthack said:
Regardless of what platform he personally prefers, in the end, he wants to make money, and he wants you to upgrade right then and there, and there isn't another WP7 device for him to offer you... what else is he supposed to do? lol
As a sales rep myself, I would attempt to figure out what you want, and get you the device that suits you the best. I'm no Android fan, but if I find out that you like Android, there is little reason for me to try and get you to buy into a completely different platform, no matter how awesome it is. Since you have the only WP7 device on Verizon, there isn't much else he could have done except tell you to buy into a different platform.
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You're a good sales rep. Honestly. My last experience with a rep at a VW store went more or less as follows. I walk into the store just to look around because I had time to kill. The rep walks up and asks me what phone I have. I tell him a Focus and that I am on AT&T and am not interested in buying anything, I was just browsing. He proceeds to tell me that my phone's OS isn't any good, and that AT&T sucks (I can't really argue very much with that, though) -- I should switch to VW and get a Droid because they are the best phones available on the market. I asked him if he had ever used a WP7 -- he hadn't, of course. That conversation ended right there and I asked him to show me a Moto Xoom, which is another story.

The Samsung Galaxy Nexus and the launch that could have been

http://androidandme.com/2011/11/dev...xy-nexus-and-the-launch-that-could-have-been/
I agree 110%. Still amazes me a company can botch this as badly as its been done.
And as soon as we get them in out hands, we'll all laugh and forget about this.
that was a fantastic article Dustin put together
Simply brilliant. The article summed up what will undoubtedly become known as the Great GNex Clusterf--k. As pukemon suggested in another thread, the hype is losing steam and potential customers are beginning to look elsewhere. Way to go, Google/Samsung/Verizon!
seems everyone here is forgetting that google will never market the Nexus like the iphone. This phone is for "US". Its not the most anticipated device of the yr, come on. Nexus One, Nexus S, little promotion. They not even trying to compete with the iphone. Its a Tech geek phone. Nobody in the real world knows about it
+1
bmstrong said:
http://androidandme.com/2011/11/dev...xy-nexus-and-the-launch-that-could-have-been/
I agree 110%. Still amazes me a company can botch this as badly as its been done.
And as soon as we get them in out hands, we'll all laugh and forget about this.
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too little too late indeed
SGS2 took all the spotlight this year
So a few weeks back i decided i was going to buy the latest greatest phone, which i have never done before. I did a little research and decided i would get the galaxy nexus when it came out, and to my surprise in just a couple of months lucky me!
I am a gamer and i am used to waiting years for the things i want. I read some forums of phone junkies and they are being huge babies about a couple of weeks WTF chill out.
AllGamer said:
too little too late indeed
SGS2 took all the spotlight this year
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And as soon as the new year comes in we'll all be anticipating the SGS3.
JustusIV said:
So a few weeks back i decided i was going to buy the latest greatest phone, which i have never done before. I did a little research and decided i would get the galaxy nexus when it came out, and to my surprise in just a couple of months lucky me!
I am a gamer and i am used to waiting years for the things i want. I read some forums of phone junkies and they are being huge babies about a couple of weeks WTF chill out.
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I think the frustration. Is mostly due to the lack of info not the actual release
Sent from my Xoom using Tapatalk
Looking on the bright side, more devices announced with "better" specs mean the price for Nexus can't be too high, or people would turn away from it and buy phones with the same high price but "better" specs. Google/Samsung will reduce the price to make it competitive with recently announced phones.
I feel the same way. Google dropped the ball. I hope they go with HTC for the next Nexus
Sent from my Nexus One using XDA App
what the **** is the deal with the google/samsung/"verizon??"
its already been anounced that it wont be a verizon exclusive
The Nexus meant to be a guideline for where Google wants the direction of Android to go on phones and a baseline for developers to target. If Google tried to make it into the pinnacle of Android they would likely upset all their OEMs. Google doesn’t want to compete with the companies which are distributing their platform.
Neither Google nor Samsung really wants the Nexus to be a big seller, they just want it as a marketing tool. As for Verizon…who cares?
I agree. It's the details that are driving me nuts! I returned my GS2 before my 30 days were up, and I really liked the phone. I went back to using my Nexus One, and boy does it suck to go so far back. I've almost thrown it twice! I've always enjoyed the Nexus line due to pure android and quick updates.
I scour the internet multiple times every day for the past few weeks. I just want to know the bloody launch date for the US, where I can buy it, and whether or not the US will get the HSPA+ version right away? Is that so much to ask for?
JustusIV said:
I am a gamer and i am used to waiting years for the things i want. I read some forums of phone junkies and they are being huge babies about a couple of weeks WTF chill out.
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if you are into games, you should seriously reconsider
most games out there are develop for the Exynos (Hummingbird) CPU
if you go for this phone, your choices of good games will be greatly chopped in 50% or more
AllGamer said:
if you are into games, you should seriously reconsider
most games out there are develop for the Exynos (Hummingbird) CPU
if you go for this phone, your choices of good games will be greatly chopped in 50% or more
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If he's that into games, he probably wants something with a keyboard/mouse or a controller
bmstrong said:
http://androidandme.com/2011/11/dev...xy-nexus-and-the-launch-that-could-have-been/
I agree 110%. Still amazes me a company can botch this as badly as its been done.
And as soon as we get them in out hands, we'll all laugh and forget about this.
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Great article. Now people have no idea about when the phone will be released and how much it will be. We are even not sure about if we can get a unlocked version when the phone is launched. Google has the worst marketing team IMO, they failed chrome book now they are trying to fail nexus again.
knut150 said:
If Google tried to make it into the pinnacle of Android they would likely upset all their OEMs.
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The Nexus One did exactly that. It was for it's time the pinnacle and it did upset OEMs. Even so, the Android world is better for it.
I personally think that they should have released a spec monster and "encouraged" OEMs to try to exceed it.
bears said:
Great article. Now people have no idea about when the phone will be released and how much it will be. We are even not sure about if we can get a unlocked version when the phone is launched. Google has the worst marketing team IMO, they failed chrome book now they are trying to fail nexus again.
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well at least with any Nexus phone you are Guaranteed 100% Unlocked, and easy Root via stock Bootloader
AllGamer said:
well at least with any Nexus phone you are Guaranteed 100% Unlocked, and easy Root via stock Bootloader
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yes, that is the point I am trying to make. A nexus is always unlocked, with the most updated Android system But a company like Google should not have such a poor marketing strategy: The HK event grabs everyone's eyeballs, but no body has any idea about the release date for the GSM version in US at all. Verizon may get it before or after TG; the launch of UK GN may be delayed; Verizon may have an exclusion period, etc. There are too many rumors because Google itself have no idea about its own product.
However, I will get a GN, I really want the ICS
luffyp said:
Looking on the bright side, more devices announced with "better" specs mean the price for Nexus can't be too high, or people would turn away from it and buy phones with the same high price but "better" specs. Google/Samsung will reduce the price to make it competitive with recently announced phones.
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I'm suffering because my wife's N1 died and she's eyeing mine. She doesn't want "huge" screen and was looking for a used N1 so I found one for her...mine as soon as I can get a new phone. So, I'm in a bind.
I've put a line in the sand. December 1st I'm buying an SGS2 or whatever else non-Moto is top of the line at the time.
---------- Post added at 09:56 PM ---------- Previous post was at 09:50 PM ----------
upyouratrix said:
I agree. It's the details that are driving me nuts! I returned my GS2 before my 30 days were up, and I really liked the phone. I went back to using my Nexus One, and boy does it suck to go so far back. I've almost thrown it twice! I've always enjoyed the Nexus line due to pure android and quick updates.
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I think that most of the people interested in the Galaxy Nexus could care less about the pure android experience. Don't we all root/ROM our phones? I rooted my N1 less than 24hrs after buying it and haven't looked back.
Since the SGS2 is already rooted and ROM'd, I don't care at all about the actual OS. ICS will be coming to the SGS2, question is will it come via ROM kitchen or OTA update. Either way, I'd be happy. Of course I'd be happier with the GN, but at this point I'm so frustrated with the lack of information that I'm buying whatever is available with the best hardware on December 1st.

Rant Here about Verizon not giving a date and pushing this back every week

now im not on verizon and the only reason im coming over is for this phone. (BE WARNED - RANT COMING)
I've been on sprint for about 10 years now, the past 3 years i have been on an employee plan paying 30$/month for unlimited everything. The sad thing is, i feel bad for the people paying full price on sprint because im located in Rochester NY and sprint service should be great here but i rarely get service indoor's recently. 4G is a joke and Rochester was one of the first places to get it turned on. So im happy to move to a better network and brought myself to pay the extra $ for the service.... so enough about how sprints network is going down hill and on to how Verizon F***ED this launch up royally.
Maybe i hate Verizon for not mentioning a word about this phone. Maybe its because the Galaxy Nexus has been out for almost a month overseas. Maybe its because i feel like not only have i been waiting for this phone but i've also been waiting for Google to release an exciting new OS. Maybe it's the fact that i KNOW this phone can compete in the market as one of the best phones and not to mention its the flagship phone from Google that can kick start features like NFC and such. but then i think to myself... What did i just see when i turned on the TV or when i went to that website. ADs for the RAZR... THE RAZR.... ARE U KIDDING ME?
okay okay, i understand, back in 2003 it was the coolest phone on the block. TIMES HAVE CHANGED, Verizon knewwwwww they were getting the Nexus, and they hate they can't call it Droid. the name droid (personal opinion) is UGLY. Im not saying Galaxy Nexus is any better but i dont want to feel like i have a robot in my pocket. The Razr just came at the wrong time and VZ spent to much money with s$itty advertising like they always do.
I was really really hoping to see some type of great marketing strategy by verizon starting this week. Something along the lines of this:
Mon Night Football. 5 to 10 second commercial, completely white background and just out the nexus right in the middle of the high def screen. no music. mahyeb a piano key or smething, with just a shot of this beauty... then at the very end, flash Verizon so people know, that phone is coming to VZ, wow!!?? (and yes i would love to see a "with Google" slapped in there somewhere but we all know Verizon would have a heart attack promoting anyone but themselves)
and keep showing the commercial every day with a count down until the release date (which i was hoping the 9th) so it would have been even sweeter to see that commercial knowing i can freakin get that this week!?!
people know the verizon brand, they like the verizon brand becuase its associated with a good network. FOCUS ON YOUR PRODUCT, THE BEST ONE U HAVE. make people say, woahhhhhh what was that???? and im not talking about the people like us who wait and wait and wait knowing we will hold out for this, im talking about your average consumer, the one who see's a product and says, damn thats good looking, i WANT that. i WANT THAT NEOWWWZ!
(hell i even made a s$hitty youtube video to get my point across)
but no. No commercials, no internet Ad's, only one spot on thier website to put your email in a box (which NO ONE likes giving out) for more information....
Verizon, you messed up. You had a chance to make a boat load even more of cash and you missed out. im not even your customer yet and i dread the fact ill be stuck with you for two years.
and now we have this, no Google wallet. im highly confident once developers get their hands on this phone they will find a way to make it work, but instead Verizon points the finger and says its not them. WHY IN THE HELL WOULD GOOGLE NOT WANT TO HELP ITS OWN NEW SERVICE?!? It just doesnt make sense.........
alright, i just blacked out with anger/frustration while typing this so i hope it makes sense and i hope other people see what im seeing...
oh, and one last note.. This ones for you Google. i hope you paid attention to this whole launch. i hope you learned your leson about dancing with the RED DEVIL. They will take your masterpiece and piss all over it.
In my opinion the main problem with this launch is that Google and Samsung allowed Verizon to take control of it. I hate to compare to Apple, but they take full control of their product launches and do not allow the carriers to tamper in any way. Samsung and Google should have grown some balls and had the phone launched their way. If Verizon did not want to play ball then they just release the unlocked version here as they did in the past.
Cool story bro. Lol @ video. Lame but funny.
Sent from my Galaxy Nexus using xda premium
No rant here
Sent from my Galaxy Nexus using Tapatalk
jfgirard0423 said:
No rant here
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
how?
10char
DroidHam said:
how?
10char
Click to expand...
Click to collapse
special treatment for business account holders! My rep always takes care of me with devices before they come out. My company has over 650 lines with them... I give them a lot of money each month this is the least they can do!
had a couple problems with it once i got it but i worked everything out. Yup already rooted and bootloader unlocked! new facebook app is bad ass! had the Rezound do miss the sync contacts
jfgirard0423 said:
special treatment for business account holders! My rep always takes care of me with devices before they come out. My company has over 650 lines with them... I give them a lot of money each month this is the least they can do!
had a couple problems with it once i got it but i worked everything out. Yup already rooted and bootloader unlocked! new facebook app is bad ass! had the Rezound do miss the sync contacts
Click to expand...
Click to collapse
Maybe I should talk to my account Rep.
G2x - 2.3.7 CM7
Transformer - 3.2 Revolver OC/UV
No ETA on this yet how sad just got off the phone with Costco district manager he just received an email about the push back could be awhile
Sent from my ADR6425LVW using xda premium
jfgirard0423 said:
special treatment for business account holders! My rep always takes care of me with devices before they come out. My company has over 650 lines with them... I give them a lot of money each month this is the least they can do!
had a couple problems with it once i got it but i worked everything out. Yup already rooted and bootloader unlocked! new facebook app is bad ass! had the Rezound do miss the sync contacts
Click to expand...
Click to collapse
Hmm, that's weird. My company spends just shy of $100k a year on Verizon devices (somewhere around ~800 lines currently)...and my rep is just as unable to get one to sell as anyone else.
And he is the rep for 5 other companies around our size.
I think there's a much better chance you're a Verizon employee or were able to play with one in the immediate vicinity.
Your bigger rant should be how a company the size of VZW can hose their entire LTE network with each introduction of a new device.
BarryH_GEG said:
Your bigger rant should be how a company the size of VZW can hose their entire LTE network with each introduction of a new device.
Click to expand...
Click to collapse
Yeah, and you can bet that the resolution will be quiet and nothing else ever said of this outage.
"Isolated" will be the spin. I was going to head over to Verizon and eBay the GSM GNEX I have, but I just can't fork over $85 for a tiered plan when I have unlimited on ATT for $40 after taxes (2nd line on plan).
Oh well.
hotleadsingerguy said:
Hmm, that's weird. My company spends just shy of $100k a year on Verizon devices (somewhere around ~800 lines currently)...and my rep is just as unable to get one to sell as anyone else.
And he is the rep for 5 other companies around our size.
I think there's a much better chance you're a Verizon employee or were able to play with one in the immediate vicinity.
Click to expand...
Click to collapse
sitting at home watching tv more than happy to post another pic! but promise you business rep got it for me! it will be released next week. I know because i did 10 upgrades for a couple of co-workers. thats when he said they will get them. but doesnt matter. dam phone has NO 4g LTE have this bad boy on wifi. But i own a company in the healthcare industry! not Verizon. give you another hint its in TEXAS!
jfgirard0423 said:
sitting at home watching tv more than happy to post another pic! but promise you business rep got it for me! it will be released next week. I know because i did 10 upgrades for a couple of co-workers. thats when he said they will get them. but doesnt matter. dam phone has NO 4g LTE have this bad boy on wifi. But i own a company in the healthcare industry! not Verizon. give you another hint its in TEXAS!
Click to expand...
Click to collapse
Man, you are one posting maniac about your Verizon GNEX.
Congrats I suppose.
Had my GSM version for 3 weeks. Welcome to the club and keep letting everyone know how your business rep put you on a pedestal, lol.
ericshmerick said:
Man, you are one posting maniac about your Verizon GNEX.
Congrats I suppose.
Had my GSM version for 3 weeks. Welcome to the club and keep letting everyone know how your business rep put you on a pedestal, lol.
Click to expand...
Click to collapse
Sorry. Just excited about the phone. Don't mean to be out of line.
Sent from my Galaxy Nexus using Tapatalk
jfgirard0423 said:
Sorry. Just excited about the phone. Don't mean to be out of line.
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
Haha, I don't blame you. Didn't mean to come off as a jerk if I did.
Hell, I'd be doing the same. Enjoy it!
lol the op is a joke. He probably wasted 15-20minutes of his life to complain to a whole bunch of people he doesn't eve know ... ahhaha
Sent from my GT-I9100 using xda premium
jfgirard0423 said:
sitting at home watching tv more than happy to post another pic! but promise you business rep got it for me! it will be released next week. I know because i did 10 upgrades for a couple of co-workers. thats when he said they will get them. but doesnt matter. dam phone has NO 4g LTE have this bad boy on wifi. But i own a company in the healthcare industry! not Verizon. give you another hint its in TEXAS!
Click to expand...
Click to collapse
Not saying I necessarily don't believe you, just saying the "don't sell yet" thing is pretty hard...they probably aren't even allowing the devices to activate on the network yet.
Beyond that, not a single person knows the date it's releasing now. The update said "indefinite", meaning nobody knows for sure. It's just suspected for next week, at the moment.
I won't promise anything but I will call rep tomorrow for some info
Sent from my Galaxy Nexus using Tapatalk
Thanks for the reply king shady, u prob just wasted 5 mins reading even tho u don't care lol. All in good fun tho, just pissed at vz, ill get one sooner or later
Sent from my PG86100 using xda premium
I disagree.
Seriously. Think about it from Verizon's perspective. Why would they put money and advertising behind the Nexus phone when they have the Rezound and Razr that just came out and are of similar specs? They control the user experience on those devices and can put their subscription apps preloaded on them. Not true with the Galaxy Nexus. Of course they're going to market the hell out of the devices that make them more money.
That said, I agree that Samsung/Google should have taken more charge with this launch. Nexus devices are about no compromise, pure Android experiences, and no carrier/OEM tampering. What I've seen of the Verizon version has contradicted this in a few ways before the phone is even out. Makes me very happy I got the GSM version. But at least the LTE one is unlocked and there will be plenty of ROMs and support for it.

Sending my phone in for repair (updated daily)

Thought ill do this to help people that are thinking of sending their phone in for repair.
If its fast, if they do a good job etc..
I called up Samsung UK at 9am UK time 21/05/12 and told them what's wrong with it
This is what is wrong with it;
The screen pops out about quater of a MM on the bottom right
-The phone doesnt always charge when connected to the charger (this has happened about 5times within a month)
-The phone switches off randomly sometimes (This has happened about 3 times within a month)
-Sometimes when i remove the charging cable. On the screen it says charging/ disconnected continuously, If i wasnt aware of it, it would keep happening and burn my screen since the same image is on the screen none stop (This has happened 2 times within two weeks)
-If i shake my phone i hear a rattle sound on the upper back of the phone (This has been there since i bought the phone)
-The touch screen isnt as responsive from when i bought it (I have to take my finger off the screen and try again sometimes)
-WiFi and 3G stops working and i have to reboot my phone to be able to use it (This has happened countless of times)
Some of these faults only happen sometimes but they have happened more then once within a short period of time.
Click to expand...
Click to collapse
Quite a lot right? lol. The women took it quite well haha.
They said the bag will be sent out within two working days with Royal Mail, and the repair will take from 5 to 10 working days. I have to send it with other information like proof of purchase contact details etc..
I asked what happens if they send it back and the same/ new faults are still there?
She said we will try and repair it again and if its no good on the 3rd try then they will send me a new one.
The call took about 20minutes. I was on hold for about 5minutes total.
So let the games begin.
ps I set this as my background for fun
LoL @ background!
hope they take care of it...
I got the package this morning around 11am while i was sleeping (i work nights) so i could of sent it today if some one woke me up -_-
Another thing.. the packaging they gave me is an utter joke.
Cheap bubble wrap thats about 2ft by 1ft and a plastic bag(envelope)
I used my own bubble wrap, cardboard, bubble wrap jiffy bag, some more bubble wrap then put it in the envelope with all the information they needed.
I think i over did it a bit but what can i say? Im a bit OCD on stuff like that lol.
I took lots of pictures of my phone so when they send it back to me.. if there is one mark that wasnt there before/ still has the same or new problems its going straight back.
I want to send it back three times because then they will send me a brand new one on the 3rd go haha.
I'm going to post it tomorrow morning.
Hope it works out for you.
You complained about a rattle when you shook your phone? Dude, you're nit picking.
Sent from my Galaxy Nexus using XDA
Smokeey said:
You complained about a rattle when you shook your phone? Dude, you're nit picking.
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
I know. I'm trying to give them as many faults as possible to make it harder for them. I just want a new one cause the current one i have has problems.. i dont like repaired phones
My brother had an iphone4.. about 20days before the 1 year warranty ran out he went into the apple store and said the home button doesnt always work. The guy didnt even check it and gave him a brand new one.
I wish all companies had customer service like Apple... even if their products are meh.
RedBlueGreen said:
I know. I'm trying to give them as many faults as possible to make it harder for them. I just want a new one cause the current one i have has problems.. i dont like repaired phones
My brother had an iphone4.. about 20days before the 1 year warranty ran out he went into the apple store and said the home button doesnt always work. The guy didnt even check it and gave him a brand new one.
I wish all companies had customer service like Apple... even if their products are meh.
Click to expand...
Click to collapse
lmao. You obviously don't know much about Apple customer service, it costs $99/year per device + $49/"incident". If you call 91 days after you purchase your device they won't even talk to you about your device/software or anything until you purchase the $99 service.
Every iPhone comes with one year of hardware repair coverage and 90 days of telephone technical support. AppleCare+ for iPhone extends repair coverage and technical support to two years from the original purchase date of your iPhone and adds coverage for up to two incidents of accidental damage due to handling, each subject to a $49 service fee.1 With AppleCare+ for iPhone, Apple experts can help troubleshoot issues over the phone or at an Apple Retail Store. They’ll answer questions about iOS, Apple iPhone apps such as Mail, iMessage, and Calendar, and help you solve interconnectivity issues between your iPhone and Mac or PC. And if your iPhone needs service under the plan, Apple technical support representatives can even set up a repair during the same call.
Click to expand...
Click to collapse
http://store.apple.com/us/product/APP_IPHONE_PLUS_AUTO-110480
WiredPirate said:
lmao. You obviously don't know much about Apple customer service, it costs $99/year per device + $49/"incident". If you call 91 days after you purchase your device they won't even talk to you about your device/software or anything until you purchase the $99 service.
http://store.apple.com/us/product/APP_IPHONE_PLUS_AUTO-110480
Click to expand...
Click to collapse
My mom called at day 96. If you act like you now nothing about this then they might let it slide. She got a new phone free somehow.
Sent from Galaxy Note with CM9
WiredPirate said:
lmao. You obviously don't know much about Apple customer service, it costs $99/year per device + $49/"incident". If you call 91 days after you purchase your device they won't even talk to you about your device/software or anything until you purchase the $99 service.
http://store.apple.com/us/product/APP_IPHONE_PLUS_AUTO-110480
Click to expand...
Click to collapse
I'm in the UK so its probably different over here.. no?
My brother didn't spend anything extra on the phone... just the phone itself.
Maybe you don't know much about Apples customer service?
I know Americans get f'ed a lot on phones.
RedBlueGreen said:
I know. I'm trying to give them as many faults as possible to make it harder for them. I just want a new one cause the current one i have has problems.. i dont like repaired phones
My brother had an iphone4.. about 20days before the 1 year warranty ran out he went into the apple store and said the home button doesnt always work. The guy didnt even check it and gave him a brand new one.
I wish all companies had customer service like Apple... even if their products are meh.
Click to expand...
Click to collapse
I did something like this back when I had the 3GS. I waited until I decided I was buying the Nexus One, went to the Apple store and said the battery wasn't working correctly. The guy went in the back and came out with a brand new phone which went on Craigslist immediately after.
Sent from my Galaxy Nexus using Tapatalk 2
Flippy125 said:
I did something like this back when I had the 3GS. I waited until I decided I was buying the Nexus One, went to the Apple store and said the battery wasn't working correctly. The guy went in the back and came out with a brand new phone which went on Craigslist immediately after.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Its quite funny.
The best thing is that the iPhone doesnt devalue much.
Orange_furball said:
My mom called at day 96. If you act like you now nothing about this then they might let it slide. She got a new phone free somehow.
Sent from Galaxy Note with CM9
Click to expand...
Click to collapse
RedBlueGreen said:
I'm in the UK so its probably different over here.. no?
My brother didn't spend anything extra on the phone... just the phone itself.
Maybe you don't know much about Apples customer service?
I know Americans get f'ed a lot on phones.
Click to expand...
Click to collapse
One year hardware warrantee, 90 day tech support via phone. Which leaves much to be desired IMO. Almost all products offer 1yr hardware support, Android does not charge $99/yr to help you diagnose a problem over the phone. Imo saying Apple has superior customer service is so assbackards it borders on mentally challenged. As far as what I personally know about Apple and their CS, I've been an Apple device owner for years, same for Android. Both have good qualities, both have poor qualities. But I have no delusions of which are which. I'm not going off somebody else's experience, somebody who as far as I am concerned (since we don't have an XDA username for them) has no credibility on this forum. I posted the link and quote directly from Apples website, it's kind of hard to disagree with that, and if either of you would have actually read it you would have seen that hardware is warranted for 1yr.
WiredPirate said:
One year hardware warrantee, 90 day tech support via phone. Which leaves much to be desired IMO. Almost all products offer 1yr hardware support, Android does not charge $99/yr to help you diagnose a problem over the phone. Imo saying Apple has superior customer service is so assbackards it borders on mentally challenged. As far as what I personally know about Apple and their CS, I've been an Apple device owner for years, same for Android. Both have good qualities, both have poor qualities. But I have no delusions of which are which. I'm not going off somebody else's experience, somebody who as far as I am concerned (since we don't have an XDA username for them) has no credibility on this forum. I posted the link and quote directly from Apples website, it's kind of hard to disagree with that, and if either of you would have actually read it you would have seen that hardware is warranted for 1yr.
Click to expand...
Click to collapse
Every iPhone comes with one year of hardware repair coverage
Click to expand...
Click to collapse
The phone wasnt repaired. You go off of your experiance and ill go off of my own
Anyway.. lets ditch this Apple talk.. and stick with Samsung.
RedBlueGreen said:
The phone wasnt repaired. You go off of your experiance and ill go off of my own
Anyway.. lets ditch this Apple talk.. and stick with Samsung.
Click to expand...
Click to collapse
You mean i go off my experience and you'll go off your brothers experience. You quoted me quoting Apple about the "repair" thing btw, just follow the link and see for yourself, that's what is written on Apples website.
Sure we will drop the Apple talk, just thinking about AppleCare pisses me off, don't know why anyone would prefer it.
WiredPirate said:
You mean i go off my experience and you'll go off your brothers experience. You quoted me quoting Apple about the "repair" thing btw, just follow the link and see for yourself, that's what is written on Apples website.
Sure we will drop the Apple talk, just thinking about AppleCare pisses me off, don't know why anyone would prefer it.
Click to expand...
Click to collapse
well me and my dad was with him so its basically my own experiance too..
I dont see why anyone would buy extended warranty .. its a rip off.
btw just one hour and i can post my phone =O
That was my whole reasoning, I don't see why anyone would rather HAVE to pay for the extended, much less pay for phone support during the normal warrantee period. Hopefully you are more than satisfied with your new device, I will be asleep in an hour but I'll come check it out tomorrow.
Sent it!
I'm using my mums HTC wildfire for now lol
Curious to see how it goes - Samsung USA wouldn't accept my European GN to repair a broken screen...not even for money. I may have to send it back to Europe to get it fixed.
johdaxx said:
Curious to see how it goes - Samsung USA wouldn't accept my European GN to repair a broken screen...not even for money. I may have to send it back to Europe to get it fixed.
Click to expand...
Click to collapse
That sucks. How much does it cost to ship over to.. lets say the UK
Still haven't received it yet
I think it should come today or tomorrow.

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