[Q] calls not going in or out nore text.. Help - myTouch 3G Slide Q&A, Help & Troubleshooting

Ok Im having issues with my mt3gs. Damn thing started acting up more then it use to .. the phone doesn't receive or place calls when it wants to. The phone is unlocked, rooted, ron is cm6.1 and has the latest radio update and the phone is on simple Mobile . The phone works fine with data but called wont go out or in . I have to reset it like 2-3 and then it will work. But for a while then back to nothing .. before I would get incoming calls and out going would be iffy but found a way around that using Google voice call back app. Also the phone works grake with t-mo sim. So if any one has or had this issue please help ...
Sent from my T-Mobile G2 using XDA App

This might be a dumb question, but this is usually one of the first things I've ask.
Have you tried a different ROM?
As for Simple... Well, I know there's a few people out there who are on that, so I hope they browse by and maybe have some words of advice.

Well I jumped to cm 6.1 cuz in the stock rom the phone wouldn't make out going calls .. I would dile out it will then reboot itself when the call wouldn't go .and with the cm rom it will just hang it self up after like 30 sec..
Sent from my T-Mobile G2 using XDA App

Related

[Q] Phone hangs after calls

My phone have been acting strange for awhile now. Sometimes after I end a call the phone seams to lock itself så I can't recive or make calls or sms.
It does'nt happen all the time and it started when my phone was completly stock aslo.
I've tried diffrent roms without any change. Did a factory reset today and did'nt install anything and it still happend.
Got a tip to try another SIM card but it seams my kids have lost it somewhere so I can't do that now.
Also had it sent to service and they changed the motherboard on the phone, so it should'nt be hardware related either.
Any other tips perhaps?
No ideas what this can be?
I have to restart my phone like 15-20 times a day because of this problem
PeterDer said:
My phone have been acting strange for awhile now. Sometimes after I end a call the phone seams to lock itself så I can't recive or make calls or sms.
It does'nt happen all the time and it started when my phone was completly stock aslo.
I've tried diffrent roms without any change. Did a factory reset today and did'nt install anything and it still happend.
Got a tip to try another SIM card but it seams my kids have lost it somewhere so I can't do that now.
Also had it sent to service and they changed the motherboard on the phone, so it should'nt be hardware related either.
Any other tips perhaps?
Click to expand...
Click to collapse
I cannot understand what you mean by "lock itself", is your phone getting frozen? does it disconnect from network? does it just simply stay connected and do nothing when you dial/sms?
I think this info can help people directing you in the right direction...
When I end the call the phone icon stays in the notificationbar for like 15 seconds and after that I can't call or send sms.
Only way to get it working again is to reboot the phone.
I can still check e-mails and use browser when it happens, so it's only calls and sms that's not working.
Tried to format my memorycard today to see if it helps.
For some reason it seams to be working better when I'm at home and use WiFi.
Could it be that when I'm talking on the phone and it tries to sync something it happens? But when WiFi is on it works anyway? But it's a workphone so I don't use it much at home so that could be it too
If you are not using 3g/HSPA data and only using WiFi, it is worth putting your phone into 2g network only and see if that helps the issue.
You can do that in wireless and network setting, mobile network and chose GSM only.
Guess I could try that to. Question is what to do if it work.
Seams pointless to have a smartphone without 3g.
Or is there something more then the motherboard that could be changed perhaps?
Sent from my Desire HD using XDA App
PeterDer said:
Guess I could try that to. Question is what to do if it work.
Seams pointless to have a smartphone without 3g.
Or is there something more then the motherboard that could be changed perhaps?
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
If switching to 2g works, either it is a Radio problem/Network compatibility problem or hardware. I would suggest contacting HTC again and see they have an option to change something else.
Tried this week with mobile internet turned of and the phone worked like a charm then.
Think it could be the sim card that causes that?
Gonna try contacting htc again and see if there is anything else that could cause it.
Have been trying different radios aswell without luck.
Sent from my Desire HD using XDA App

Can't recieve messages/calls no matter what ROM I use

I'm rooted and have been for a while. I just switched to Team-Nocturnals_Shoooter_RLS3.1.1 rom. I have a problem where sometimes I can't recieve messages on the stock messaging app, I notice this because I have Gingerbread Ghostly constlantly running and that app recieves the message but not the stock messging app. I also don't recieve calls every once in a while.
The first time I ever noticed this was about a month ago when I was running a Going-Green rom but it only happened when i switched to that Rom, never happened before then. So I upgraded my radio to 2.15.00.08.08 because that Rom ran so smoothly on my phone and wanted to keep it. The problem kept happening so i switched to another Rom and it happened on that one as well.
I've switched between different roms probably 5 to 8 times and I still don't recieve messages or calls sometimes and I don't know how to fix it. A while back, user on here was nice and tried helping me out by telling me it could have to do with Google voice, so i completely deactivated Google voice and its still happening.
I would really appreciate any input and info you may have on this and please help if you can. Also can I downgrade my radio? Would that help? Thanks.
What radio version do you have? The newer radios will not allow you to downgrade. But then again, you wouldn't want to downgrade your radio anyway.
When I had this issue it was because Google Voice completely F'ed my phone. My messaging wouldn't work no matter what ROM I flashed. I ended up fixing the phone by accident as I was unrooting it to take it into the store. Here is a link on what I did with mine.
http://forum.xda-developers.com/showpost.php?p=18399552&postcount=2
Follow that process and fully unroot your phone back to bone stock. Once you've got it back to bone stock try sending yourself a message and see if it works. If it does then feel free to unroot once again and reflash whatever ROM you wish. If it still doesnt work then, while unrooted, make sure your phone has accepted all of the OTA updates from Sprint and then update your profile. If it STILL doesnt work then give Sprint tech support a call and ask them what the ## code is to reset your phone's network signal. I wrote it down somewhere from when I tried it on mine but I cannot find that damn piece of paper. If NONE of that works for you then you may have to take it into Sprint. Good news though, it's already fully unrooted so you don't have to worry about the risk of the techs denying you.
Let me know if any of this helps.
I just switched to decks gingerbread rom which is the first time I've gone without sense and I've had no problems so far. Could it have to do with sense?
Sent from my PC36100 using Tapatalk
Doubtful it is sense. What rom were you using before?
I doubt it was Sense because I was having the same problem with an AOSP ROM.
I was using a lot of different sense 3.0/3.5 roms like gruesomewolfs Rom, hybrid beta 8.5, sinister Rom, I've tried almost all.
Sent from my PC36100 using Tapatalk
I'm trying synergy non-godmode for the first time now and will see if I have problems with it. It doesn't make any sense to me at all why I keep having these problems.
Im trying to avoid un-rooting then re-rooting but will do it if that fixes it.
Sent from my PC36100 using Tapatalk
Concordium said:
What radio version do you have? The newer radios will not allow you to downgrade. But then again, you wouldn't want to downgrade your radio anyway.
When I had this issue it was because Google Voice completely F'ed my phone. My messaging wouldn't work no matter what ROM I flashed. I ended up fixing the phone by accident as I was unrooting it to take it into the store. Here is a link on what I did with mine.
http://forum.xda-developers.com/showpost.php?p=18399552&postcount=2
Follow that process and fully unroot your phone back to bone stock. Once you've got it back to bone stock try sending yourself a message and see if it works. If it does then feel free to unroot once again and reflash whatever ROM you wish. If it still doesnt work then, while unrooted, make sure your phone has accepted all of the OTA updates from Sprint and then update your profile. If it STILL doesnt work then give Sprint tech support a call and ask them what the ## code is to reset your phone's network signal. I wrote it down somewhere from when I tried it on mine but I cannot find that damn piece of paper. If NONE of that works for you then you may have to take it into Sprint. Good news though, it's already fully unrooted so you don't have to worry about the risk of the techs denying you.
Let me know if any of this helps.
Click to expand...
Click to collapse
About a week ago I switched to a stock Rom and then called Sprint and they updated the profile and everything and used the ##782?? or whatever number that is lol.
Sent from my PC36100 using Tapatalk
Call sprint from a secondary phone, tell them that you are getting very delayed text messages and not receiving calls at random. have them update your profile. If that doesnt work have them reprogram your phone. had to reprogram mine when i was receiving text messages 5 hours after they were sent
lmoore55 said:
Call sprint from a secondary phone, tell them that you are getting very delayed text messages and not receiving calls at random. have them update your profile. If that doesnt work have them reprogram your phone. had to reprogram mine when i was receiving text messages 5 hours after they were sent
Click to expand...
Click to collapse
What do you mean by them reprogramming my phone? Do i need to return to stock and unroot for them to do that or can I use a stock rooted rom?
Sent from my PC36100 using Tapatalk
Concordium said:
What radio version do you have? The newer radios will not allow you to downgrade. But then again, you wouldn't want to downgrade your radio anyway.
When I had this issue it was because Google Voice completely F'ed my phone. My messaging wouldn't work no matter what ROM I flashed. I ended up fixing the phone by accident as I was unrooting it to take it into the store. Here is a link on what I did with mine.
http://forum.xda-developers.com/showpost.php?p=18399552&postcount=2
Follow that process and fully unroot your phone back to bone stock. Once you've got it back to bone stock try sending yourself a message and see if it works. If it does then feel free to unroot once again and reflash whatever ROM you wish. If it still doesnt work then, while unrooted, make sure your phone has accepted all of the OTA updates from Sprint and then update your profile. If it STILL doesnt work then give Sprint tech support a call and ask them what the ## code is to reset your phone's network signal. I wrote it down somewhere from when I tried it on mine but I cannot find that damn piece of paper. If NONE of that works for you then you may have to take it into Sprint. Good news though, it's already fully unrooted so you don't have to worry about the risk of the techs denying you.
Let me know if any of this helps.
Click to expand...
Click to collapse
Oh i have 2.15.00.08.08 radios. I used the all in one zip which has the newest radio, wimax, and something else.
Sent from my PC36100 using xda premium
scottypeterson said:
Oh i have 2.15.00.08.08 radios. I used the all in one zip which has the newest radio, wimax, and something else.
Sent from my PC36100 using xda premium
Click to expand...
Click to collapse
It's always best to flash each of those separately. Flash the radio and then reboot the phone. Then flash the wimax and reboot the phone. And so on and so on. I flashed one of those all in one packages and I had problems with getting everything set properly. So I did them one by one and they worked flawlessly. I then read, afterwards, that its best to do them individually. I'm not exactly sure why....but that's what has worked best for me and apparently for the majority of other people. So I recommend going back and flashing each of those individually to make sure they all installed correctly.
Concordium said:
It's always best to flash each of those separately. Flash the radio and then reboot the phone. Then flash the wimax and reboot the phone. And so on and so on. I flashed one of those all in one packages and I had problems with getting everything set properly. So I did them one by one and they worked flawlessly. I then read, afterwards, that its best to do them individually. I'm not exactly sure why....but that's what has worked best for me and apparently for the majority of other people. So I recommend going back and flashing each of those individually to make sure they all installed correctly.
Click to expand...
Click to collapse
Ok thanks. Ill definitely get that a try and flash them separately. Thanks for your help again. Its greatly appreciated.
Sent from my PC36100 using xda premium
Dang, after reflashing the radios yesterday im still having the same problems. Looks like i may be un-rooting then re-rooting if i cant do something else that coukd fix it.
Sent from my PC36100 using xda premium
I was also just thinking this this started happening when i switched to Going-green rom but after i partitioned my sdcard and started using dtapps2sd. Is it possible that dtapps2sd could be messing with my phone to where i miss calls and messages?
Sent from my PC36100 using xda premium
I ended up getting a replacement evo 4g and now this phone is not receiving all the text messages either. I am using ghostly sms so it lets me know when i miss a message. I also tried using Handcent messaging app from the market and it misses the messages too. Anyone have any idea why?
Sent from my PC36100 using xda premium

[Q] Phone Doesn't Ring When Receiving A Call

Hey Everyone! So I'm having this problem where my phone will NOT ring or show that someone is even calling. The only way I found out that someone called me is when they text me asking why I didn't answer them. Well, my simple answer (that people are starting to not believe) is that my phone didn't even show that someone was calling... This wasn't so much an issue before because they could always text me if they needed to get a hold of me. But now after to applying to many places for a job, I kinda need it to ring. I also have another issue and that is that texts will not receive either. The only way I can get them is through Google Voice. This wasn't such a big deal to me but I would like to know if that can be fixed too. I have never had this issue until after I tried CM9. Since then I have tried many other ROMs to see if i still had this issue. I did.
The other ROMs I tried are:
MIUI v4
AOKP
Clean GB
Marcusant v3
MIUI Gingerbread
CM7
Legendary
What my current setup is:
ROM: AOKP
Android version: 4.0.3
Baseband Version: S700.0.5S.EI22
Kernel Version: [email protected] #6
Build Number: IML74K
Mod Version: aokp_epicmtd_build-28
Theme: NONE
PLEASE!!! ANY HELP IS APPRECIATED!
Odin back to stock EL30. Follow the procedure in the How to restore a semi-bricked Epic thread. Test it there. If it works root and flash, do not restore data.
Sent from my SPH-D700 using xda premium
kennyglass123 said:
Odin back to stock EL30. Follow the procedure in the How to restore a semi-bricked Epic thread. Test it there. If it works root and flash, do not restore data.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
I did this and (sorry for taking so long to get back to you but i wanted to make sure that it was happening often and not just once in a while) it worked for the phone ringing but the messaging, although im receiving them, they come late. sometimes VERY late like a whole day later. This is not cool and would really like to find a solution because i dont want to have to be stuck on stock :'( Oh yeah btw the ROM i flashed this time was AOKP. Thank you for the help!!
I believe late texts are a symptom of carrier network issues. It should clear up when the maintenance is finished.
Sent from my PantechP4100 using xda premium
I am having the same issue with the phone calls either coming in late or not at all. I test this by calling my number from a land line. It takes 4 - 5 rings before the phone will start ringing, if it rings at all. Most of the time, Google Voice answers for voicemail.
I remember back in the days when I had my Windows phone, there was something that we could do to have the phone poll the towers more often to make the phone ring faster. I know that this faster response to phone calls came at the expense of more battery usage. I wonder if some of the battery saving tweaks done by the ROM developers has had a negative effect on the phone calls coming in.
I have tried updating my PRL and whatever through EL30, then reflashing with out restoring any data. Still having the issue.
Thanks.
this same thing is happening to me and everyone else in my neighborhood that has sprint. Its one specific tower that's causing the issues. I know this because once I connect to a different tower the issue goes away. I contacted sprint about it and they said they would fix it when they do the network vision upgrades, which could be a ways away.
Sent from my cm_tenderloin using Tapatalk 2 Beta-5
kennyglass123 said:
I believe late texts are a symptom of carrier network issues. It should clear up when the maintenance is finished.
Sent from my PantechP4100 using xda premium
Click to expand...
Click to collapse
I kinda thought it was a problem with the network and so i called them and last time they sent me a airave and it didnt solve the problem. I still think its a problem with sprint overall and am planning on calling them.
I have the same exact problem. I have even had the phone replaced and it still does it. I only know when it happens because google voice logs the missed call. I have had it happen with a completely stock phone as well as rooted.
It is very frustrating because like you said, people don't believe you when you say that your phone did not ring.
They are actually going to switch my phone again. I know this is not going to fix the problem, but I will play the game!

Not receiving calls

My wife and I are stock and we are having issues receiving calls. Is this a known issue with this phone?
If you are 100% stock, you may want to call tmo.
Have you done a hard reset? Does calling over wifi work?
Sent from my SGH-T989 using XDA
yeah we are 100% stock. It's hard to tell if we miss a call on or off of wifi unless they leave a voice message as some calls go straight to voicemail. I'll try a hard reset. My wife tried calling me six times and I didn't even get a missed call. Same thing when my mom called me.
phillup said:
yeah we are 100% stock. It's hard to tell if we miss a call on or off of wifi unless they leave a voice message as some calls go straight to voicemail. I'll try a hard reset. My wife tried calling me six times and I didn't even get a missed call. Same thing when my mom called me.
Click to expand...
Click to collapse
Change ur simcard ull be good.. Go to a corporate store so u don't get charged
Sent from my SGH-T989 using XDA Premium App
Go to your local T-Mobile store and they should replace the phone or the sim card.
If the phone is the problem just hope you are under warranty, you should be.
Hoped I you out!
phillup said:
My wife and I are stock and we are having issues receiving calls. Is this a known issue with this phone?
Click to expand...
Click to collapse
Having the same problem - called TMO and they asked me to stay on 2G for a day and observe - next step is hard reset and if it doesnt help - then phone replacement
I was having mad issues receiving calls and text*. I tried everything**. expept stock modem. I searched for like 2 mf-n hour for it. Finally that f-n kid modem
http://forum.xda-developers.com/showpost.php?p=22557244&postcount=172
Stock modem fix my issue
Hit the thanks
It will make me feel good
*Only works on wifi
** every rom, kernel,known good nand backup ,and everysingle radio except for the stock "kid"radio
hi Superuser - i have the stock rom and still facing this issue - was your a rooted phone?
caditnow said:
hi Superuser - i have the stock rom and still facing this issue - was your a rooted phone?
Click to expand...
Click to collapse
ye check out my signature. up i need to update beta5 now.
try flashing the stock kid radio in my previous post
what radio are you running?
It is interesting that in the last week there are at least three threads dealing with missed calls. Is there something going on in common? I have found that I was only missing certain calls from certain numbers. 100% reproducible. If I call my cell from my work phone AND the work # is stored in my contacts, then I do not get the call. It goes straight to voicemail. But if I remove the number, I get the call. Add the number back and I miss the call.
superuser696 said:
ye check out my signature. up i need to update beta5 now.
try flashing the stock kid radio in my previous post
what radio are you running?
Click to expand...
Click to collapse
Well I havent rooted the phone yet - as if this issue continues, i dont want to void the warranty as I can try for a replacement. I am not sure once I root - can I do something to make it look clean and not void warranty!
If there is any suggestions - I will definitely try it out
caditnow said:
Well I havent rooted the phone yet - as if this issue continues, i dont want to void the warranty as I can try for a replacement. I am not sure once I root - can I do something to make it look clean and not void warranty!
If there is any suggestions - I will definitely try it out
Click to expand...
Click to collapse
Yes once rooted you can unroot just as easy...same prosedure actually and your phone will be as if its right out of the box...yes you can do warrenty exchange if you root and then unrooted via odin
Sent from my SGH-T989 using xda premium
Thanks for the info sinfulgray - appreciate it I will give it a shot and move to ICS with the radio mentioned by SuperUser.

Can't recive calls when WIFI calling enabled on SG2

WIFI calling enabled on SG2 won't receive calls
I've been flashing Roms for about three years now. I travel over seas quiet a bit and wifi calling is have been very helpful. But lately I've been having problems when I'm on any ICS roms. I don't know if it's just me, because looks like nobody else is having same issue, but I can't receive phone calls when wifi calling is enabled. It goes strait to voice messaging. I can make phone calls, but can't receive them. I have no problems with WIFI calling when running Gingerbread roms. Please help!
Might wanna take it up to tmobile if you confident you are following the ROM installing procedure.
How about go back to GB and see if you still have the issue
Sent from my SGH-T989 using xda premium
shankar10 said:
Might wanna take it up to tmobile if you confident you are following the ROM installing procedure.
How about go back to GB and see if you still have the issue
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Thanks for the reply!
That's the thing, WIFI-calling is working just fine on ANY of GB ROMs (I'm running Darkside Digital Warfare v2.7 now). It's when I'm on ICS ROMs and WIFI-Calling is active incoming calls not going through, they are going to voice mail without one ring from the caller (it's like phone is off). But I can make phone calls no problem. And trust me I've tried all the new ICS ROMs that came out lately. And I do follow installing instructions very carefully.
Do you have the beats audio mod installed? I figured out with a few other people that it does cause an incoming call issue. And i know that wi fi calling is hit or miss on ICS
oh man. i just realized im having the same problem. i just didnt think anyone was calling me.
I called T-Mobile about this today, because none of my phones (S2, Blaze, Double play) would receive calls over WiFi. Ever since I called it's been working. Maybe it was a system update on the T-Mobile end?
Sent from my SGH-T989 using xda app-developers app
MassiveAttack said:
I called T-Mobile about this today, because none of my phones (S2, Blaze, Double play) would receive calls over WiFi. Ever since I called it's been working. Maybe it was a system update on the T-Mobile end?
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
But I can receive calls (wifi active) on all the GB ROMs I've tried. It's the ICS ROMs I'm having problem with... But thanks for the advice, I'll try calling T-mobile tomorrow.

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