[Q] Xperia Play not recognised by computer via usb [solved] - Xperia Play Q&A, Help & Troubleshooting

Could someone help me? I plug the usb in and it says driver not installed properly. The is the Xperia play. It is rooted with the latest gingerbreak.
Update: Solved
Looks like there was a problem with the driver, so I manually uninstalled the drivers via "Device and Printers" in the start menu, then I restarted my computer. Then I plugged in my phone and this time it said installing Xperia Play instead of what it was doing before, which was installing some other driver, I don't remember what it came up as initially, but it wasn't recognizing it as the Xperia Play. Now it is. That's it folks.

Nice to hear mate Could you also update the thread tittle to solved and maybe say how you solved it, that might help others?
Regards Dousan...

If you solve somthing you should post your solution, so you can help other people with the same problem
Sent from my Xperia Play using Tapatalk

He'll be back when the next thing goes wrong !

Sorry for the necro-bump but I'm having the same issue. Phone was working ok and was able to connect to pc but then I uninstalled a PSXperia game and rebooted the phone, after that the MTP driver no longer works, I'm only able to connect via MSC.
- Tried the solution above with no luck
- Tried connectin the phone in another PC and i get the same error.
- Downloaded the PC Companion app from Sony and selected the "How to connect" option. It tried to install the drivers but got a message saying "An error in the communication between your phone and computer was discovered"
Any help will be greatly appreciated.

Usually mine takes a few minutes before it will connect in Media Transfer Mode. Yes, you heard it right, a few MINUTES! But eventually, if it's been too long, I unplug it and try again. It usually connects if you simply just wait (way too) long enough.

Well I managed to get it working again by using the Sony companion software, it reinstalled everything back as it was when I got it. I made a backup but first I'm going to see if rooting the phone had something to do with it.
Sent from my R800a using XDA

Related

[Q] Can't hard reset Xperia PLAY and isn't detected by flash tool

I had LauncherPRO, I tried switching wallpapers and everything froze so I did a battery pull and now it gets stuck on the "ROGERS" boot up screen or goes to a blank and no keys work. If I slide out the gamepad while its blank, the screen will turn on and it'll be a black screen with the time and the slideout bar but the touch screen doesn't work for some reason. It also says I have no service.
Here's a list of what I've tried so far -
- Holding the left and right D-Pad keys while starting the phone
- Holding the back and search button while starting the phone
- Using Sony Ericsson Update Service but it won't even detect it
- PC Companion won't detect it either
I've had so many problems with this phone, I was hoping to exchange it for a different phone if possible. I got it from Rogers on May 30th, and I didn't really realize it had problems till this month. Thing is, I have installed APK's from 4shared that you'd normally have to pay for and since it seems to be bricked now, I don't know if it's safe to bring it in.. It's not rooted. I'm pretty sure most of my downloaded apps were on my SD card but I"m not 100% sure. The phone isn't functional at all if I manage to get it to that black homescreen.
As simply as flash with flashtool.
All you need is in the dev forum.
Alejandrissimo said:
As simply as flash with flashtool.
All you need is in the dev forum.
Click to expand...
Click to collapse
Thanks for the reply. This won't void warranty, right?
Edit: Flashtool doesn't seem to recognize my Xperia PLAY when I boot it in flash mode. The green LED is lit, and it shows a battery logo when I start it up so I assume that means it's in flash mode, but flash tool wont recognize it. I've tried on a windows 7 and a windows vista computer
BlueLemming said:
Thanks for the reply. This won't void warranty, right?
Edit: Flashtool doesn't seem to recognize my Xperia PLAY when I boot it in flash mode. The green LED is lit, and it shows a battery logo when I start it up so I assume that means it's in flash mode, but flash tool wont recognize it. I've tried on a windows 7 and a windows vista computer
Click to expand...
Click to collapse
Did you install the gordons gate drivers that come with flashtool??
AndroHero said:
Did you install the gordons gate drivers that come with flashtool??
Click to expand...
Click to collapse
I didn't before but I did just now, no difference. Are there Xperia PLAY gordon gate drivers I need to install?
Are you using flashtool 2.9.1?
Sent from my Xperia PLAY R800i using XDA App
Cat_On_Droid said:
Are you using flashtool 2.9.1?
Sent from my Xperia PLAY R800i using XDA App
Click to expand...
Click to collapse
I am, yes.
I read somewhere that problems with pc companion not regonizing the play can be resolved by umounting the sdcard and then conecting it to pc companion again.
Regards Dousan...
Dousan said:
I read somewhere that problems with pc companion not regonizing the play can be resolved by umounting the sdcard and then conecting it to pc companion again.
Regards Dousan...
Click to expand...
Click to collapse
Just tried it after restarting my computer, still no luck but my PC Companion seems to start up everytime I plug it in while booting in flash mode.. which is odd
Edit: Nevermind, it's detected it now. Thanks!
i read that you said the battery logo shows up. that's not flash mode. you enter flash mode by ONLY holding back and plugging in USB cable. but i see you solved it now.
Sent from my R800i using XDA App
Blagus said:
i read that you said the battery logo shows up. that's not flash mode. you enter flash mode by ONLY holding back and plugging in USB cable. but i see you solved it now.
Sent from my R800i using XDA App
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Click to collapse
Yeah before I had read that it was different for Xperia PLAY, that you had to hold search. Since before I wasn't holding the "back" button long enough and I didn't think it was working. Anywho it's all fixed up now! This doesn't void warranty right?
Just wanted to add as i just spent hours figuring this out and its really stupid and simple but may help other people. When you connect the phone in flash mode. Connect it in FLASH mode. Do NOT hold the search key button as this is for FASTBOOT MODE. You need to hold the back button on the Xperia play to launch into flash mode instead.
Hope this helps someone =)
Apologies for the necro, but just in case anyone else is having this problem and comes here.... i spent an hour reinstalling drivers, holding different keys without flashtool detecting the phone in flash mode & searching through vaguely related results in google.
In the end nothing was wrong, I was plugged into usb 3.0 and whilst the drivers were installed and the device was showing up in device manager, flashtool simply wouldn't detect it. The moment it was connected to a usb 2.0 socket it immediately worked.
HELP!
Deagon said:
Apologies for the necro, but just in case anyone else is having this problem and comes here.... i spent an hour reinstalling drivers, holding different keys without flashtool detecting the phone in flash mode & searching through vaguely related results in google.
In the end nothing was wrong, I was plugged into usb 3.0 and whilst the drivers were installed and the device was showing up in device manager, flashtool simply wouldn't detect it. The moment it was connected to a usb 2.0 socket it immediately worked.
Click to expand...
Click to collapse
My Xperia Play is not being recognised by the FlashTool (I've installed the Gorgon Drivers and it is detecting as ZEUS USBFlash...). It is not responding, I tried pressing the search button, the back button, but I got nothing. I am not getting any light neither. Do any of you have any idea about what I could be doing wrong?
Thanks in advance

[Q] Xperial play not detected

Hi I am having trouble with my xperia play. I have searched many threads to no avail.
My play was rooted and then I started have connection issues so I did a factory reset (I guess it was a bad idea). After that I don't have a lock screen, my home button doesn't work, and my search button doesn't work. I have tried to use flashtool but my device is not connecting at all to my computer. I can see that it is charging via usb but it is not connecting. I installed the drivers from flashtool, I installed the pc companion from sony, I have checked device manager and nothing at all has worked or at least made it seem like my computer is recognizing my play.
I am using windows 7 and I tried on a windows vista, still nothing.
I noticed after the factory reset that I still have superuser(?), I am so lost, please help.
Okay I got it into recovery using xperia cmw from the google play store, but now what do I do? I have the stock 2.3.4 rom, do I rename it update.zip and install?
What is the condition of your usb cable? I just went thru the exact same stuff a couple days ago and turned out it was my usb cable that was f*cked! Tried a different cable and BAM it recognised again and I was able to flash a ftf and got everything working again
Sent from my R800a using XDA App

Windows shutdown during update to 4.1!

Hey guys,
My Xperia Arc S was just updating via the PC Companion when windows popped up with a reboot.
I was typing at the time and for some ridiculous reason windows thinks typing is considered as accepting the reboot and rebooted my PC in the middle of the Update.
Now my phone boots with a Warning sign on the screen and immediately shuts down again. When I connect it to my PC it just does the same thing but over and over again.
I have tried taking the battery out but well that didnt help.
Any idea how I can fix this now?
Thanks!
Use Flashtool (said already 324724732984324232 times)
A Video is here.
I was lucky.
The Sony forums were great help.
Here is what they posted:
pdate Service (SUS)
http://www.sonymobile.com/gb/tools/update-service/
http://www-support-downloads.sonymobile.com/Software Downloads/Update_Service_Setup-2.11.12.5.exe
for future reference
Alternatives on How to backup Xperias
http://talk.sonymobile.com/thread/36355
Click to expand...
Click to collapse
pal repair over pccompanion should work or use flashtool

Stuck on SONY logo

Hey all,
Yesterday I was about to flash a new ROM on my wifes Xperia S. She had an old ICS rom and I decided to go for the PAC MAN JB 4.2.2 ROM. Seemed ok.
I own a SGS2 myself so I consider myself a total noob when it comes to the Sony.
I know CWM works on on the XS and I am pretty sure I installed it when I romed it last time. Although I didn't remember how to enter CWM mode so I installed it again through that .bat file that comes with it.
I downloaded the ROM and the GAPPS and copied both to the phone. And now I thought I was set and went for it. Of course I did a Nandroid backup before and also from within the phone a full backup in Backup & Restore. Bootloader is unlocked by the way.
So now I boot into CWM and I do a full wipe/factory reset. I clear the cache and dalvik and also I format the system as he guides us to do in his installation video.
I then installed the rom or at least tried. Got the status 7 together with some error I can't remember.
I read then that people had issues downloading the rom with google chrome which sounds pretty far fetched but I decided to do what other did and downloaded the rom from firefox.
Then within CWM I thought to start the USB and copy it directly in CWM since I already had reset the phone and didn't want to go through the "new phone" routine. But the USB in CWM didn't work so I had to restart the phone.
It then got stuck on the initial SONY logo screen and I'm stuck there now.
I have installed the Flash tool from SONY coz I read in another thread that the only way out is to install stock rom. However when I connect the phone holding volume down windows 8 always say that the USB device is not recognized. I have of course rebooted the PC after.
I'm going to try this on my Windows 7 PC as well later after work but I dread I will be stuck there as well.
Can anyone shed some light on how I can get my wifes Xperia S to be recognized by her Windows 8 laptop? Or have I bricked her phone?
I have thought many times that I bricked my SGS2 but always came out on top, I don't want to lose this battle either.
if it says "Unknown Devices" when you plug the phone to the computer, try change an USB line or change a computer
if it says "Unable to install the driver" or another something like this when you plug the phone to the computer, try install the Flashtool driver
...any screenshots?
Windows 8 gives a balloon tip saying exactly "USB Device not recognized". And I did install the Flashtool to get the driver but I guess I still miss the correct driver here.
I will do some more troubleshooting after work. I just thought maybe someone had similar problem and had a quick and easy solution.
It also happend to me, just turn it off and flash stock firmware with flashtool (select all under wipe)
Sent from my LT26i using xda app-developers app
Gripa98 said:
It also happend to me, just turn it off and flash stock firmware with flashtool (select all under wipe)
Sent from my LT26i using xda app-developers app
Click to expand...
Click to collapse
The issue is not actually the "stuck on SONY logo". The issue is that the computer wont recognize the phone when I connect through USB.
What did you use to get the correct driver?
Ok I actually managed to get it connected on my Windows 7 PC.
I installed Emma (Flashtool) and it installed something but I'm not sure really what happened to be honest. Light on the phone was green and it installed 4.0.4 ICS.
It was a success after about 217 seconds but after that the phone didn't do anything. Stayed with green light and when I disconnected it it could not be started at all.
Maybe it doesn't have enough power to start up. It is on 220V charge now so lets see what will happen with it.
Bergaliden said:
The issue is not actually the "stuck on SONY logo". The issue is that the computer wont recognize the phone when I connect through USB.
What did you use to get the correct driver?
Click to expand...
Click to collapse
I just installed pc companion
Sent from my LT26i using xda app-developers app
Good news y'all.
All it needed after using Emma was some juice. Now it is back to it's normal self. And I'm not going to ROM it anymore. Soon JB will be officially out for XS.
True!! When I was a noob, I tried to flash cyanogrnmod on my galaxy ace (it was a year ago) and I stuck in bootloop. Idk what to do and I regret it, from that day I never flash any rom. But this year I flash xzxperience on acro s and it works but not so happy and then I flash stock firmware to normal. And I regret because i ve unlocked bootloader!! And now BE is not working anymore.
Sent from my LT26w using xda premium

Options for fixing bricked M4

So I have an xperia M4 Aqua Dual (E2363), it is not rooted, locked bootloader, usb degugging disabled, basically straight from the factory.
When I turn it on all I get is the white Xperia screen, it doesn't loop, but it doesn't get any further.
I can get in to fastboot mode but I don't think I can do anything here since usb debugging is disabled right?
If I try flash mode, I get the green light but the phone is never detected in flashtool (tried windows and linux versions 9.23 and 9.18).
Some background:
I have been having problems alot recently, so much so that in the past 3 weeks I have used Xperia Companion to software repair 5 times. I have also had problems since I got the phone, but not as frequent as recently.
Usually XC software repair works, but just like with flash mode in flashtool, XC no longer detects when I plug the phone in.
Based on that I have always had this problem, albeit not as often, I think there must be some hardware problem.
Is there anything left that I can try?
Well, first of all, this is not an Xperia M4 section. This is Xperia M(2013) section. So from next time make sure you post in right section because Xperia M4 users will be able to help you better.
Now coming to your problem, device might not be getting detected because you might not have installed right drivers for it.
In flashtool installation directory, you'll find fastboot drivers. install drivers for your device.
Another problem might be from your pc. I remember my laptop is giving me error "USB not recognized" but my pc works well. So just try it.
Hope it helps
And from next time make sure you post in right section.
I didn't notice that about the section, thanks for the heads up!

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