Related
Could someone help me? I plug the usb in and it says driver not installed properly. The is the Xperia play. It is rooted with the latest gingerbreak.
Update: Solved
Looks like there was a problem with the driver, so I manually uninstalled the drivers via "Device and Printers" in the start menu, then I restarted my computer. Then I plugged in my phone and this time it said installing Xperia Play instead of what it was doing before, which was installing some other driver, I don't remember what it came up as initially, but it wasn't recognizing it as the Xperia Play. Now it is. That's it folks.
Nice to hear mate Could you also update the thread tittle to solved and maybe say how you solved it, that might help others?
Regards Dousan...
If you solve somthing you should post your solution, so you can help other people with the same problem
Sent from my Xperia Play using Tapatalk
He'll be back when the next thing goes wrong !
Sorry for the necro-bump but I'm having the same issue. Phone was working ok and was able to connect to pc but then I uninstalled a PSXperia game and rebooted the phone, after that the MTP driver no longer works, I'm only able to connect via MSC.
- Tried the solution above with no luck
- Tried connectin the phone in another PC and i get the same error.
- Downloaded the PC Companion app from Sony and selected the "How to connect" option. It tried to install the drivers but got a message saying "An error in the communication between your phone and computer was discovered"
Any help will be greatly appreciated.
Usually mine takes a few minutes before it will connect in Media Transfer Mode. Yes, you heard it right, a few MINUTES! But eventually, if it's been too long, I unplug it and try again. It usually connects if you simply just wait (way too) long enough.
Well I managed to get it working again by using the Sony companion software, it reinstalled everything back as it was when I got it. I made a backup but first I'm going to see if rooting the phone had something to do with it.
Sent from my R800a using XDA
I install this black theme http://forum.xda-developers.com/showthread.php?t=1084835 and I install back the original file again when i reboot it stuck after the SE animation and it keeps rebooting it self
how to recover guys pls help Thank You
Just repair using SEUS or PC companion.. If you've unlocked your bootloader then do the same with that instead..
Easy!
cant use SEUS or PC companion my phone stuck SEUS PC companion cant detect my phone.... I did not unlock my bootloader too lol..... is there any other way?
you have to flash you phone ..
i had the same issue, installed the battery mod icon..
no solution but flashing
swishman said:
you have to flash you phone ..
i had the same issue, installed the battery mod icon..
no solution but flashing
Click to expand...
Click to collapse
how to flash my phone without bootloader unlock?
oooops double post.
lighterlp said:
how to flash my phone without bootloader unlock?
Click to expand...
Click to collapse
either unlock your bootloader then use flashtool to flash it back or install PC Companion and try it again. When using the PC companion go to support zone then click update phone then chose the highlighted(blue) word "repair" then just follow the prompt
animboo said:
either unlock your bootloader then use flashtool to flash it back or install PC Companion and try it again. When using the PC companion go to support zone then click update phone then chose the highlighted(blue) word "repair" then just follow the prompt
Click to expand...
Click to collapse
thanks for the help man....
but how to connect to PC companion since my phone cant start, it stuck before it can enter to the screen so that i press my phone manually connect with the PC companion? I cant go to that option
sorry for not understanding cos im newbie LOL
lighterlp said:
thanks for the help man....
but how to connect to PC companion since my phone cant start, it stuck before it can enter to the screen so that i press my phone manually connect with the PC companion? I cant go to that option
sorry for not understanding cos im newbie LOL
Click to expand...
Click to collapse
for repairing the arc, it must be turned off, just open up pc companion, then it will instruct you how to connect your arc without turning it on(usually you hold down the back button while plugging it into the usb). Make sure to select the correct phone type when prompted(chose xperia arc). also make sure that your phone is atleast 50% above battery.
Follow the prompt, you cant go wrong.
try it now.
lighterlp said:
how to flash my phone without bootloader unlock?
Click to expand...
Click to collapse
Sorry dude I didnt give up on you just had stuff to do for a bit, looks like your being looked after now
Sent via noahs ark
rustynuts34 said:
Sorry dude I didnt give up on you just had stuff to do for a bit, looks like your being looked after now
Sent via noahs ark
Click to expand...
Click to collapse
just helping out a fellow new arc users. we all have been there, i can understand the panic and frustration(also felt that way when my arc bootloop on me lol).
Hi - Forgive me if I'm saying stuff that you already know...
-Switch your phone OFF. Leave it for 30 seconds or so..
-fire up SEUS.
-Select Arc (LT15 or SO1C depending on which you have..)
-HOLD THE "BACK" KEY down on your phone WHILE you plug the USB cable in.. Keep it pressed until SEUS tells you to release it.
SEUS will then either update your phone, or say that you have the latest software.
If it says that you have the latest software then you will get an option to repair your phone..
Use it!
If SEUS doesn't work do the same with Flashtool... it's like SEUS but not made by SE!
animboo said:
for repairing the arc, it must be turned off, just open up pc companion, then it will instruct you how to connect your arc without turning it on(usually you hold down the back button while plugging it into the usb). Make sure to select the correct phone type when prompted(chose xperia arc). also make sure that your phone is atleast 50% above battery.
Follow the prompt, you cant go wrong.
try it now.
Click to expand...
Click to collapse
Thanks man
im_iceman said:
Hi - Forgive me if I'm saying stuff that you already know...
-Switch your phone OFF. Leave it for 30 seconds or so..
-fire up SEUS.
-Select Arc (LT15 or SO1C depending on which you have..)
-HOLD THE "BACK" KEY down on your phone WHILE you plug the USB cable in.. Keep it pressed until SEUS tells you to release it.
SEUS will then either update your phone, or say that you have the latest software.
If it says that you have the latest software then you will get an option to repair your phone..
Use it!
If SEUS doesn't work do the same with Flashtool... it's like SEUS but not made by SE!
Click to expand...
Click to collapse
i did not see the blue repair words in the 1st place lol thank you very much
rustynuts34 said:
Sorry dude I didnt give up on you just had stuff to do for a bit, looks like your being looked after now
Sent via noahs ark
Click to expand...
Click to collapse
yes, Thanks man
hope you solve your problem with the help we have provided.
Flash tools can also be used on locked bootloader. ~the end~
I had LauncherPRO, I tried switching wallpapers and everything froze so I did a battery pull and now it gets stuck on the "ROGERS" boot up screen or goes to a blank and no keys work. If I slide out the gamepad while its blank, the screen will turn on and it'll be a black screen with the time and the slideout bar but the touch screen doesn't work for some reason. It also says I have no service.
Here's a list of what I've tried so far -
- Holding the left and right D-Pad keys while starting the phone
- Holding the back and search button while starting the phone
- Using Sony Ericsson Update Service but it won't even detect it
- PC Companion won't detect it either
I've had so many problems with this phone, I was hoping to exchange it for a different phone if possible. I got it from Rogers on May 30th, and I didn't really realize it had problems till this month. Thing is, I have installed APK's from 4shared that you'd normally have to pay for and since it seems to be bricked now, I don't know if it's safe to bring it in.. It's not rooted. I'm pretty sure most of my downloaded apps were on my SD card but I"m not 100% sure. The phone isn't functional at all if I manage to get it to that black homescreen.
As simply as flash with flashtool.
All you need is in the dev forum.
Alejandrissimo said:
As simply as flash with flashtool.
All you need is in the dev forum.
Click to expand...
Click to collapse
Thanks for the reply. This won't void warranty, right?
Edit: Flashtool doesn't seem to recognize my Xperia PLAY when I boot it in flash mode. The green LED is lit, and it shows a battery logo when I start it up so I assume that means it's in flash mode, but flash tool wont recognize it. I've tried on a windows 7 and a windows vista computer
BlueLemming said:
Thanks for the reply. This won't void warranty, right?
Edit: Flashtool doesn't seem to recognize my Xperia PLAY when I boot it in flash mode. The green LED is lit, and it shows a battery logo when I start it up so I assume that means it's in flash mode, but flash tool wont recognize it. I've tried on a windows 7 and a windows vista computer
Click to expand...
Click to collapse
Did you install the gordons gate drivers that come with flashtool??
AndroHero said:
Did you install the gordons gate drivers that come with flashtool??
Click to expand...
Click to collapse
I didn't before but I did just now, no difference. Are there Xperia PLAY gordon gate drivers I need to install?
Are you using flashtool 2.9.1?
Sent from my Xperia PLAY R800i using XDA App
Cat_On_Droid said:
Are you using flashtool 2.9.1?
Sent from my Xperia PLAY R800i using XDA App
Click to expand...
Click to collapse
I am, yes.
I read somewhere that problems with pc companion not regonizing the play can be resolved by umounting the sdcard and then conecting it to pc companion again.
Regards Dousan...
Dousan said:
I read somewhere that problems with pc companion not regonizing the play can be resolved by umounting the sdcard and then conecting it to pc companion again.
Regards Dousan...
Click to expand...
Click to collapse
Just tried it after restarting my computer, still no luck but my PC Companion seems to start up everytime I plug it in while booting in flash mode.. which is odd
Edit: Nevermind, it's detected it now. Thanks!
i read that you said the battery logo shows up. that's not flash mode. you enter flash mode by ONLY holding back and plugging in USB cable. but i see you solved it now.
Sent from my R800i using XDA App
Blagus said:
i read that you said the battery logo shows up. that's not flash mode. you enter flash mode by ONLY holding back and plugging in USB cable. but i see you solved it now.
Sent from my R800i using XDA App
Click to expand...
Click to collapse
Yeah before I had read that it was different for Xperia PLAY, that you had to hold search. Since before I wasn't holding the "back" button long enough and I didn't think it was working. Anywho it's all fixed up now! This doesn't void warranty right?
Just wanted to add as i just spent hours figuring this out and its really stupid and simple but may help other people. When you connect the phone in flash mode. Connect it in FLASH mode. Do NOT hold the search key button as this is for FASTBOOT MODE. You need to hold the back button on the Xperia play to launch into flash mode instead.
Hope this helps someone =)
Apologies for the necro, but just in case anyone else is having this problem and comes here.... i spent an hour reinstalling drivers, holding different keys without flashtool detecting the phone in flash mode & searching through vaguely related results in google.
In the end nothing was wrong, I was plugged into usb 3.0 and whilst the drivers were installed and the device was showing up in device manager, flashtool simply wouldn't detect it. The moment it was connected to a usb 2.0 socket it immediately worked.
HELP!
Deagon said:
Apologies for the necro, but just in case anyone else is having this problem and comes here.... i spent an hour reinstalling drivers, holding different keys without flashtool detecting the phone in flash mode & searching through vaguely related results in google.
In the end nothing was wrong, I was plugged into usb 3.0 and whilst the drivers were installed and the device was showing up in device manager, flashtool simply wouldn't detect it. The moment it was connected to a usb 2.0 socket it immediately worked.
Click to expand...
Click to collapse
My Xperia Play is not being recognised by the FlashTool (I've installed the Gorgon Drivers and it is detecting as ZEUS USBFlash...). It is not responding, I tried pressing the search button, the back button, but I got nothing. I am not getting any light neither. Do any of you have any idea about what I could be doing wrong?
Thanks in advance
Hello dear readers and great XDA members,
Last summer I unlocked the bootloader of my Xperia Play R800i with the testpoint method. Everything worked fine: I installed CWM and loaded a FreeXperia version of CyanogenMod 9.1.
A couple of days ago, I wanted to finally update my ROM to a newer version since there had been so many releases since last summer. I loaded the new ROM and everything worked fine. However, some of the problems I hoped would've been solved by the update, weren't solved at all, especially the video capturing and panorama pictures. So I decided it maybe would be better to flash a new kernel.
I searched for a kernel, but couldn't find anything I liked. Then, I can't remember where, someone posted the "boot.img" files included in the FreeXperia CM9 ROM zip packages were kernel releases. So I decided to use flashtool and flash the boot.img as a new kernel.
This obviously didn't work and I tried some others. By the way: I couldn't boot into ClockWorkMod anymore since I tried to flash a new kernel. Only fastboot and flashmode would work.
I couldn't remember which kernel I used last summer, so I wandered the internet and eventually found that an X10 kernel was included in Flashtool. I though I remembered something about X10 from last summer, so I decided to stupidly flash that kernel to my Xperia Play.
After this flash completed, my phone doesn't respond to anything anymore. Following a list of things I tried (everytime after I tried something, I removed the USB cable and the battery to make sure the Xperia Play was turned off):
- When I press and hold the power button, nothing happens, not even the small vibrate always felt when the phone starts.
- Getting into fastboot mode doesn't work anymore (I tried with holding the search button and connecting USB, as well as some other buttons, nothing worked.)
- Getting into flashmode doesn't work either.
- No matter what I do, the phone won't give me a sign it's still alive. (no LED, no vibrate, no screen, nothing.)
- I tried the Sony Update Service, but that obviously doesn't recognize the phone
- Flashtool doesn't recognize the phone either.
- ADB doesn't recognize the phone of course.
- s1tool (the tool I used for the TestPoint bootloader unlock) recognizes I plug something in, but then gives an error it can't get access to it.
- I charged the battery overnight and tried all of the above again... still nothing works...
- When I plug in the phone to the PC, my PC recognizes something plugged in, but with the name QHSUSB_DLOAD in Device Manager.
(by the way: I am using Windows 8 Pro x64)
Is this phone completely dead or is there any way it can be saved? I was planning on keeping this phone at least until the end of 2013 or begin of 2014 before upgrading... An immediate upgrade is not in my budget and for now I have returned to my Nokia 5530 on Symbian, but that's nothing compared to Android :'(
Thank you very much in advance... I really hope someone can save my poor phone. I know I have been stupid, but I think I somehow panicked when I couldn't get the phone back into CWM and stupidly flashed the X10... Stupid stupid me.
Well I always update to the latest working kernel when I flash a new rom. The one working currently for me is fxp152 kernel.
Have you tried with battery, holding the search button, plug it in, then hold the Power button while still holding search.
Contact Alejandrissimo, he can probably help you.
Sent from R800at
eksasol said:
Well I always update to the latest working kernel when I flash a new rom. The one working currently for me is fxp152 kernel.
Have you tried with battery, holding the search button, plug it in, then hold the Power button while still holding search.
Contact Alejandrissimo, he can probably help you.
Sent from R800at
Click to expand...
Click to collapse
Thank you for the response! Where do you find these kernels? Are those boot.img files included with fxp zip files the kernel images?
I hadn't tried to hold the power button after holding search button + plugging it in, but it doesn't work either
I will probably contact Alejandrissimo in a couple of days if I can't solve it myself or if nobody else can help me solve it...
Thank you!
same boat
ThirtyOne34 said:
Thank you for the response! Where do you find these kernels? Are those boot.img files included with fxp zip files the kernel images?
I hadn't tried to hold the power button after holding search button + plugging it in, but it doesn't work either
I will probably contact Alejandrissimo in a couple of days if I can't solve it myself or if nobody else can help me solve it...
Thank you!
Click to expand...
Click to collapse
Hi, i have the exact same problem. Is there anything that can be done ... phone is totally dead, and everything is the exact same as you mentioned..
thanks
Tommy
try this it works
tommyforest123 said:
Hi, i have the exact same problem. Is there anything that can be done ... phone is totally dead, and everything is the exact same as you mentioned..
thanks
Tommy
Click to expand...
Click to collapse
Pull the battery out put it in close the cover plug usb then hold power button and flashtool from androxide should detect it.
Qshusb error
Hi,
Can anyone help. Basically my phone is hard bricked. No logo, no flashmode or fastboot recovery. Totally dead. When i connect to pc - I get QSHUSB DLOAD error, the pc wont recognise my phone. I have tried flashtools but, I cant enter into flashmode ( holding down back while connecting usb...I know how to fix it if i can get my phone back into a softbrick.( getting the sony logo - being able to enter flashmode )..anybody have any ideas please. I have searched online for days with no answer. Xperia play 1 week old running 2.3.4. - i tried to install ics 4.0.4 gamer rom but pressed the flash x10 rom in flashtools by mistake ...
Rmontoya83 said:
Pull the battery out put it in close the cover plug usb then hold power button and flashtool from androxide should detect it.
Click to expand...
Click to collapse
You clearly have no idea what you are talking about. i have read you say this over and over again and yet it doesn't work. you need to press back not power.
tommyforest123 said:
Hi, i have the exact same problem. Is there anything that can be done ... phone is totally dead, and everything is the exact same as you mentioned..
thanks
Tommy
Click to expand...
Click to collapse
tommyforest123 said:
Hi,
Can anyone help. Basically my phone is hard bricked. No logo, no flashmode or fastboot recovery. Totally dead. When i connect to pc - I get QSHUSB DLOAD error, the pc wont recognise my phone. I have tried flashtools but, I cant enter into flashmode ( holding down back while connecting usb...I know how to fix it if i can get my phone back into a softbrick.( getting the sony logo - being able to enter flashmode )..anybody have any ideas please. I have searched online for days with no answer. Xperia play 1 week old running 2.3.4. - i tried to install ics 4.0.4 gamer rom but pressed the flash x10 rom in flashtools by mistake ...
Click to expand...
Click to collapse
Hi Tommy,
I am very sorry for my late response. I haven't fixed my phone yet, but I fear only a hardware flash would work... I think I am going to try to get my phone back to the store where I bought it and I hope they'll fix it. If they don't, I will try to find someone who can hardware flash or ask Allejandrissimo (an Xperia bricked devices expert, it seems...)
I hope you will get your phone to work again! (And please let me know how you did it if you succeed). I will keep you updated if there is any progress. I am very busy at the moment though, so I don't know when I can get my phone back to the store. In the meantime, I have also bought a used Galaxy Nexus...
Greetings,
Sven
EDIT: I think I also accidentally flashed the X10 rom or kernel in the flashtool...
Could be easily fixed by flashtool, tried the same (flashing x10) and phone looked dead. The I toke the battery out and placed it back. Then I could enter flashmode and flash a stock ftf.
Sent from my LT22i using xda app-developers app
nickholtus said:
Could be easily fixed by flashtool, tried the same (flashing x10) and phone looked dead. The I toke the battery out and placed it back. Then I could enter flashmode and flash a stock ftf.
Sent from my LT22i using xda app-developers app
Click to expand...
Click to collapse
Well, the problem is we can't enter flashmode or fastboot... Really no life to it...
But thanks for the input!
hi guys, ive rooted n unlock boot loader for my friend xperia PLAY with android 2.3.3 stok, after 2days he update his phone to 2.3.4..... now his phone did not reboot.. i can not set the phone to fastboot, only flashboot... then i try to falsh ftf.. when i try to reboot, only vibrate but no screen boot n green LED on the start button...can anybody help??.. sorry for my english..
ThirtyOne34 said:
Hello dear readers and great XDA members,
Last summer I unlocked the bootloader of my Xperia Play R800i with the testpoint method. Everything worked fine: I installed CWM and loaded a FreeXperia version of CyanogenMod 9.1.
A couple of days ago, I wanted to finally update my ROM to a newer version since there had been so many releases since last summer. I loaded the new ROM and everything worked fine. However, some of the problems I hoped would've been solved by the update, weren't solved at all, especially the video capturing and panorama pictures. So I decided it maybe would be better to flash a new kernel.
I searched for a kernel, but couldn't find anything I liked. Then, I can't remember where, someone posted the "boot.img" files included in the FreeXperia CM9 ROM zip packages were kernel releases. So I decided to use flashtool and flash the boot.img as a new kernel.
This obviously didn't work and I tried some others. By the way: I couldn't boot into ClockWorkMod anymore since I tried to flash a new kernel. Only fastboot and flashmode would work.
I couldn't remember which kernel I used last summer, so I wandered the internet and eventually found that an X10 kernel was included in Flashtool. I though I remembered something about X10 from last summer, so I decided to stupidly flash that kernel to my Xperia Play.
After this flash completed, my phone doesn't respond to anything anymore. Following a list of things I tried (everytime after I tried something, I removed the USB cable and the battery to make sure the Xperia Play was turned off):
- When I press and hold the power button, nothing happens, not even the small vibrate always felt when the phone starts.
- Getting into fastboot mode doesn't work anymore (I tried with holding the search button and connecting USB, as well as some other buttons, nothing worked.)
- Getting into flashmode doesn't work either.
- No matter what I do, the phone won't give me a sign it's still alive. (no LED, no vibrate, no screen, nothing.)
- I tried the Sony Update Service, but that obviously doesn't recognize the phone
- Flashtool doesn't recognize the phone either.
- ADB doesn't recognize the phone of course.
- s1tool (the tool I used for the TestPoint bootloader unlock) recognizes I plug something in, but then gives an error it can't get access to it.
- I charged the battery overnight and tried all of the above again... still nothing works...
- When I plug in the phone to the PC, my PC recognizes something plugged in, but with the name QHSUSB_DLOAD in Device Manager.
(by the way: I am using Windows 8 Pro x64)
Is this phone completely dead or is there any way it can be saved? I was planning on keeping this phone at least until the end of 2013 or begin of 2014 before upgrading... An immediate upgrade is not in my budget and for now I have returned to my Nokia 5530 on Symbian, but that's nothing compared to Android :'(
Thank you very much in advance... I really hope someone can save my poor phone. I know I have been stupid, but I think I somehow panicked when I couldn't get the phone back into CWM and stupidly flashed the X10... Stupid stupid me.
Click to expand...
Click to collapse
Maybe you still have a chance! Bcoz I think you have completely damaged ta files+ semcboot which can only be repaired by se toolbox 3 which requires credits(money)( I m assuming it'll detect phone bcoz s1 tool recognized it with error ) if you have it than you can repair it or you can contact alejandressimo on gtalk.
Sent from my R800i using xda premium
creative_md said:
Maybe you still have a chance! Bcoz I think you have completely damaged ta files+ semcboot which can only be repaired by se toolbox 3 which requires credits(money)( I m assuming it'll detect phone bcoz s1 tool recognized it with error ) if you have it than you can repair it or you can contact alejandressimo on gtalk.
Sent from my R800i using xda premium
Click to expand...
Click to collapse
Really?! I really hope it'll work. I have a Galaxy Nexus now, but I desperately need a Gingerbread for testing my apps again...
Thank you!
Finally some one who has fixed a bricked phone
nickholtus said:
Could be easily fixed by flashtool, tried the same (flashing x10) and phone looked dead. The I toke the battery out and placed it back. Then I could enter flashmode and flash a stock ftf.
Sent from my LT22i using xda app-developers app
Click to expand...
Click to collapse
When you phone was dead after you put the battery in did you hold the power button then it went in to fast boot instead of holding thback button CORRECT? ²
---------- Post added at 05:19 PM ---------- Previous post was at 05:08 PM ----------
ThirtyOne34;38604501 01 said:
Really?! I really hope it'll work. I have a Galaxy Nexus now, but I desperately need a Gingerbread for testing my apps again...
Thank you![/QUOTE
Message me in myinbox and I will give you # so I can walk you through it. I have bricked my phone many time and a lot of people will tell you I'm wrong. But I'm right all I ask is that you reply to this tread and post that I know how to fix bricked phones.
Click to expand...
Click to collapse
Hello I have the same your problem, are you by any chance managed to solve it? I have sent you to the sony center and have called irreparable ._. If it is true that Alejandro can fix it I wonder what may be the relevant industry professionals sony
Arbiterandrea said:
Hello I have the same your problem, are you by any chance managed to solve it? I have sent you to the sony center and have called irreparable ._. If it is true that Alejandro can fix it I wonder what may be the relevant industry professionals sony
Click to expand...
Click to collapse
Hello Arbiterandrea,
I am very sorry tot report that I wasn't able to fix my Xperia Play. I sent my phone back to the online store I bought it from and it arrived there 1 day before my guarantee expired. When I got my phone back, it was a brand new one with a different serial number, no screen protector, not a scratch. And it was for free thanks to my guarantee, even though I bricked it myself. (I just told them "it suddenly stopped working")
If you've got any guarantee left, you could try that, but if I understand correctly you already tried that... Then I think you should contact Allejandrissimo, I've heard many good things about him. I didn't contact him myself, though.
Good luck! And let me know if you have fixed it?
Greetings
ThirtyOne34
I have read through the other threads and from what I understand I may have a "soft brick" it also mentioned to ask first before I do anything, so I apologize in advance. I tried to update to JellyBean 2 days ago and had a game that froze I did a hard reset not knowing that it could potentially cause problems, I have done it in the past with no issues. PC companion downloaded the update and I followed the instructions as usual held volume key down plugged the usb in and it initially recognized my device but only for about 3 seconds. Now everytime I plug my phone into the PC it either says "unknown device" or it doesn't do anything other than start charging it. I have tried usb debugging mode switched between MTP and MSC modes all with the same result. Also I was reading the thread for "RECOVER SOFT-brick" and it provided the link for the flash tool and my device was not listed. Thank you in advace for your time and patience.
ejhanson said:
I have read through the other threads and from what I understand I may have a "soft brick" it also mentioned to ask first before I do anything, so I apologize in advance. I tried to update to JellyBean 2 days ago and had a game that froze I did a hard reset not knowing that it could potentially cause problems, I have done it in the past with no issues. PC companion downloaded the update and I followed the instructions as usual held volume key down plugged the usb in and it initially recognized my device but only for about 3 seconds. Now everytime I plug my phone into the PC it either says "unknown device" or it doesn't do anything other than start charging it. I have tried usb debugging mode switched between MTP and MSC modes all with the same result. Also I was reading the thread for "RECOVER SOFT-brick" and it provided the link for the flash tool and my device was not listed. Thank you in advace for your time and patience.
Click to expand...
Click to collapse
have to tried to repair your device with update service?
update service seems usually do better than pcc in repairing devices
btw, if u havent unlock the bootloader, i strongly recommend u taking your phone back to sony for repairing
KWOKSFUNG said:
have to tried to repair your device with update service?
update service seems usually do better than pcc in repairing devices
btw, if u havent unlock the bootloader, i strongly recommend u taking your phone back to sony for repairing
Click to expand...
Click to collapse
I am not sure what the update service is that you mentioned, I tried the repair option with pc companion but the computer wont recognize my phone when i plug it in. Tried while it was off held the volume down and plugged the usb in, the device looks like it is doing what it normally would when I am updating but then it just goes to the charge screen. So I assume that is not the repair that you were talking about, unless I am doing something wrong. I don't have the option of bringing it to sony right now because I am working overseas right now. Unless maybe I mailed it in I didn't want to go that route because it is my main source of communication for while I am out here.
Thank you again for your time.
ejhanson said:
I am not sure what the update service is that you mentioned, I tried the repair option with pc companion but the computer wont recognize my phone when i plug it in. Tried while it was off held the volume down and plugged the usb in, the device looks like it is doing what it normally would when I am updating but then it just goes to the charge screen. So I assume that is not the repair that you were talking about, unless I am doing something wrong. I don't have the option of bringing it to sony right now because I am working overseas right now. Unless maybe I mailed it in I didn't want to go that route because it is my main source of communication for while I am out here.
Thank you again for your time.
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Click to collapse
Sony update service is another software for u to update and repair an xperia smart phone, u can get it here
http://www.sonymobile.com/gb/tools/update-service/
ok, if your phone still cant get detected, i really dont know how i can help u
do u have another sony repair centre in your current location??
I think they can repair your phone too but may charge u a significant fee
KWOKSFUNG said:
Sony update service is another software for u to update and repair an xperia smart phone, u can get it here
ok, if your phone still cant get detected, i really dont know how i can help u
do u have another sony repair centre in your current location??
I think they can repair your phone too but may charge u a significant fee
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I already have that update service I used it when they released the update before JB it was a new build#, the program worked great unfortunately it doesn't do me any good now because it still doesn't recognize my phone and I tried several times with all the diffirent modes and options combinations I could think of. I am not near a Sony store and will not be for some time, I may have to try something more drastic or just purchase a new phone. Thank you again for your assistance
ejhanson said:
I already have that update service I used it when they released the update before JB it was a new build#, the program worked great unfortunately it doesn't do me any good now because it still doesn't recognize my phone and I tried several times with all the diffirent modes and options combinations I could think of. I am not near a Sony store and will not be for some time, I may have to try something more drastic or just purchase a new phone. Thank you again for your assistance
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Click to collapse
Settle down dude, dont do anything drastic. First read up on soft bricks. Now i need to know does your device boot? you dont exactly describe the condition of your phone. If possible try flashing it with flashtool and the latest JB ftf (to enter flash mode on our lt28at ion you connect the phone to the usb cable, hold vol down and connect the usb cable to the pc when flashtool tells you to).
ejhanson said:
I am not sure what the update service is that you mentioned, I tried the repair option with pc companion but the computer wont recognize my phone when i plug it in. Tried while it was off held the volume down and plugged the usb in, the device looks like it is doing what it normally would when I am updating but then it just goes to the charge screen. So I assume that is not the repair that you were talking about, unless I am doing something wrong. I don't have the option of bringing it to sony right now because I am working overseas right now. Unless maybe I mailed it in I didn't want to go that route because it is my main source of communication for while I am out here.
Thank you again for your time.
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Click to collapse
you're probably missing some drivers since you said here that fastboot is working but suddenly goes to charge screen..are your using win7 or win8?
luisoman2000 said:
Settle down dude, dont do anything drastic. First read up on soft bricks. Now i need to know does your device boot? you dont exactly describe the condition of your phone. If possible try flashing it with flashtool and the latest JB ftf (to enter flash mode on our lt28at ion you connect the phone to the usb cable, hold vol down and connect the usb cable to the pc when flashtool tells you to).
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Click to collapse
My apologies, yes I believe my phone does boot so far the only issue I can see as of right now is that I cannot connect to my laptop or anyone else's. I have tried holding the volume key down and plugging in the usb numerous times with no luck it only charges when I do this. I have read up on soft bricks and it seems simple enough but I didn't know for sure what the problem is with my device, other users had mentioned that along with usb issues I could have messaging and phone call issues. I have been using wifi and the tango app for communication for the past four months because of where I am located there is no service and also the reason I have not brought it in to a store. But back to flashing the device I have never attempted it on this device or any other so I was a little nervous about permanently bricking it, I looked at one link in another thread that had the latest JB ftf and my device was not listed. Also is there a specific flashtool you recommend? Thank you for your help
boyheadkick said:
you're probably missing some drivers since you said here that fastboot is working but suddenly goes to charge screen..are your using win7 or win8?
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That was exactly what I thought initially as well so I did a back up on my computer and installed win7 ultimate after it was installed I made sure all of my drivers were working and up to date, I also tried it out on several other computers just to make sure it was the phone. Also just to be sure my computer was working properly I had one of the other guys here plug his phone into my computer and it came up instantly.
I think I may have misunderstood the fast boot question I thought the question was if the phone would boot from being off.
try this http://forum.cyanogenmod.com/topic/57427-having-problems-connecting-to-fastboot-under-windows-7-64/
i ran into the same trouble you had [when i was unlocking my bootloader] before uncle google slapped me on the head lol
that's not too concise of a tutorial but i'll try to look for the one i found back then which had a better explanation
EDIT: try this
http://forum.xda-developers.com/showthread.php?t=1554632
http://forum.xda-developers.com/showthread.php?p=40444556#post40444556
on the second link you'll have to be very quick, you'll see what i mean when you get there
boyheadkick said:
try this http://forum.cyanogenmod.com/topic/57427-having-problems-connecting-to-fastboot-under-windows-7-64/
i ran into the same trouble you had [when i was unlocking my bootloader] before uncle google slapped me on the head lol
that's not too concise of a tutorial but i'll try to look for the one i found back then which had a better explanation
EDIT: try this
http://forum.xda-developers.com/showthread.php?t=1554632
http://forum.xda-developers.com/showthread.php?p=40444556#post40444556
on the second link you'll have to be very quick, you'll see what i mean when you get there
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I followed the instructions from both of the threads, but I keep running into the same problem. My device is not listed among the drivers to install, I scrolled to the right on each one just to make sure it was not part of a group. Before I got this reply I followed the tutorial basically the flashtool for dummies like myself and down loaded the correct firmware for my device. I followed the instructions to run the flashtool selected my firmware started the flash tool, it told me to hold volume down while plugging in the phone just like I would with pc companion and probably 3 secs after plugging it in the only thing that would happen is I would get the usual windows prompt that "the device is not recognized" I thought for sure this was the solution, perhaps I am missing a step? I am officially at a loss now lol I even went to the threads specific to the ion lt28at and it was all quite simple right up until plugging in, any more insight would be greatly appreciated.
Read this. Maybe it will help you.
http://forum.xda-developers.com/showthread.php?p=43213430
AlinTheron said:
Read this. Maybe it will help you.
http://forum.xda-developers.com/showthread.php?p=43213430
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I appreciate the link but that was basically instructions on how to start the flash tool properly it seems, I still can't get the flash tool to recognize it is plugged in. I believe the issue is with the device driver, problem is the ION lt28 is not in the list of drivers. Is there another one that I am supposed to use that is compatible? I thought it had to be specifically for my device, again I appreciate all the help you all are giving me this is becoming a frustrating process for what seems so simple
ejhanson said:
I appreciate the link but that was basically instructions on how to start the flash tool properly it seems, I still can't get the flash tool to recognize it is plugged in. I believe the issue is with the device driver, problem is the ION lt28 is not in the list of drivers. Is there another one that I am supposed to use that is compatible? I thought it had to be specifically for my device, again I appreciate all the help you all are giving me this is becoming a frustrating process for what seems so simple
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Click to collapse
Try Flashtool-drivers [ do a googole search ] download it and see if you can find the drivers there.
I know this is over a month old, so i'm sure the info is no longer helpful...but this 'driver' issue has plagued Ion owners since the phone released...
in reality...its not a problem...but just 50 members all sort of saying the same thing in different words...
the Lt28 series of devices does NOT need any model specific driver from that install_drivers.exe app in flashtool's directory...You ONLY have to install the flash mode driver (for an Ion with a locked boot loader) or flash mode and fast boot drivers for unlocked bootloaders, if you play on using fastboot with flashtool for various services...
you DO NOT need to install that entire list of drivers for an Ion...they have nothing to do with this series of phone...all other necessary device drivers are automatically installed when setting up PC companion, or simply plugging in the phone (if you skip pc companion)...
any issue with flash tool and it saying 'device drivers not found'...you're missing the flash mode driver...and nothing else...