Help please - Epic 4G Q&A, Help & Troubleshooting

I odin to EF02 and im trying to update PRL, Profile, Firmware and im getting
error message saying eternal error its annoying i wan to brake the phone please help=( what am i doing wrong?

Why would you want to "break" your phone over a PRL/profile update.
Must better things to rage about like being rejected by a girl than over a measly PRL update error.

hahah your right but i wan the EF10 modem but i cant get it to work lol cuz all the modems i have tried my cap in 3g is 126kbps and in 4g is 225kbps if im lucky,
so i wan to know if my phone antennas might be mess up or is just my area? but then again according to the spring map im in full coverage area.

try rebooting, and doing prl update as soon as it reboots, then update profile.

thanks for the reply but its still giving me the internal error message GRrrrrrrrr im going to go nerd rage on this phone lol

Lol, you might have that problem that they posted in general. I had that problem with my old phone, but my new one works great.

im going to look into the general one so i might need to call sprint for a new one? because my DL and Ups seem really slow =/

Yeah, mine had choppy speeds, and never updated anything. I finally cooked it trying to flash a self created tar in odin, got a new one and its great.

so what do i do call sprint and tell them hey give a new phone this one sucks? lol

Hit "Update PRL" > Hit "Cancel" button soon after "The network is updating your PRL. Please wait." message, then you should see a "Session in Progress" message instead of the error message.

Related

[Q]Problem with PRL updating

so i was randomly thinking to update PRL and instead it just stalls on the updater, never finishing and then my internet completely stops working even if i click cancel.
can someone help me out here? im currently on Myns warm 2.2 RLS 5 with stock kernel
tauzins said:
so i was randomly thinking to update PRL and instead it just stalls on the updater, never finishing and then my internet completely stops working even if i click cancel.
can someone help me out here? im currently on Myns warm 2.2 RLS 5 with stock kernel
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I'm glad I'm not the only one, I flashed an older RUU earlier and I've been trying all night to get my PRL updated again. It looks like I'm stuck with 60662 for now.
If you turn off your 3G for a second it should come back on but I'm thinking the PRL issue is something with Sprint's network. I've tried just about every ROM/RUU/Radio combo I can think of and nothing. Updating my profile does the same but I haven't tried re-activating it for fear that it will get stuck in limbo.
edit: yup, it's not going to update tonight. I'm going to quit flashing radios now before I brick my phone.
good, ok seems like its a sprint issue then, im located in leesburg, FL just head up guys!!!
also i dunno if anyone else has had this issue but 4g will work but if i run speed tests a couple of times it will randomly stop working without disconnecting...
tauzins said:
good, ok seems like its a sprint issue then, im located in leesburg, FL just head up guys!!!
also i dunno if anyone else has had this issue but 4g will work but if i run speed tests a couple of times it will randomly stop working without disconnecting...
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I'm not too far from you then, I'm over here on the space coast. Sprint has been turning on a lot of 4G here lately so their network hasnt been acting right for at least a week now.
ah thats pretty cool, its good to see that 4g is getting activated or "tested" in alot of FL. even my area is getting it alrdy... and im in old people land... haha
PRL updated.... I finally got my phone back to normal after thinking I hosed it and my 4G speeds doubled what they where day before yesterday.
Signal is still just as weak though.
hmm mine seems to still not update... u do anything differently?
update: nvm there it goes

PRL Update working!

Sprint must have found the problem. As of this morning reports are flooding in with phones getting "No PRL update available" messages instead of errors. No error on Firmware or Profile update check either.
I was heading to the store for a replacement this morning! Instead spent 20 minutes rerooting and flashing ROM.
Do you BONSAI?
Not working for me still on ACS
Working here but I'm on stock ec05
Sent from Snarf phone
kennyglass123 said:
Sprint must have found the problem. As of this morning reports are flooding in with phones getting "No PRL update available" messages instead of errors. No error on Firmware or Profile update check either.
I was heading to the store for a replacement this morning! Instead spent 20 minutes rerooting and flashing ROM.
Do you BONSAI?
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Click to collapse
That problem is random. Some people have it, some people don't. I know I have had the problem at times, and at other times, it works perfectly. I am guessing there will come a time when you get the error again, and then it will go away like mine and repeat the process.
Profile update went through for me, and PRL update just told me that no update was available.
Woohoo, guess they finally fixed it!
Only took, what, 2 months?
/facepalm

[Q] Missing Texts and/or Incorrect datestamps

Alright so I have a Samsung Epic running the ACS 1.1.0 rom with ext4 w/ journaling enabled, EC05 Modem with PRL version at 60676.
Problem is that for a while now I've noticed that texts would randomly show the wrong date stamp ie usually ahead a few hours OR I might not just get them at all. I've looked around seen that you should update your PRL and profile to fix that problem, but I've done so and it hasn't seemed to resolve itself. I was running the phone on a PRL 60675 before and didn't see a change. I did run the update of the profile but it doesn't give any sort of success message or indicate anything. Sometimes it'll give a network connection failed or similar type message.
Any ideas at to what this could be. I'm tempted to flash the phone back to stock and run with that, but I really like the ACS rom and have no other ideas what I can do.
When im roaming, and i get a text message, the timestamp is always 6 hours ahead. Its a roaming problem, and im stock unrooted.
[sig]Typed by restless thumbs, that are too tired to help hold my bacon sammiches[sig]
pretty sure this is a tower issue and not a phone issue. that used to happen to me on AT&T, and it was always roaming.
Yeah at this point it seems to be an issue with not the rom. I just flashed to the newest stock gingerbread release from ACS and I just got a text message timestamped 4 hours in the future ;|
Best option is to what? Call sprint? Is it more of an issue with reception in my area or something like that? I'm in the middle of the DFW and I fail to see how I can be roaming unless I'm 4 floors under a parking garage.
I would definitely let sprint know. Sounds like there may be a cell site with a bad timezone setting.

[Q] 1x at home 3G at work; wiped, reflashed radios, roms, reset EPST, any ideas?

Ok guys so in a nutshell here's the problem. I have a rooted EVO that's I've been playing with for over two months. I used to have amazing 3G at home especially, like over 1.5 mbps minimum 800 kpbs at peak. Since about 2 nights ago after updating MikG 2.15 to 2.2 I've been stuck at 1x and can't get 3G to hold. It's not an AOSP vs Sense interpretation issue since there is an actual performance issue. Speed tests won't even load and if they do it's like 15kpbs and web sites do not load or take minutes to load google.com
4G is intact and when I went to work today I noticed in the car I got a 3G lock however speeds were around 500k so it has something to do with location but sprint as well as my 3 other phones in the house confirm it's not an area disruption. I've wiped all, calkulin wipe, reflashed, nandroid restored, EPST restored, tried different sense and AOSP, reflashed latest radio combo, prl and profile updated... Pretty much everything. If it matters I did have this problem when I first got the evo prior to rooting and sprint tech told me to so the EPST restore and that worked like magic but the problem then was my 3G didn't work anywhere, home or work.
Is there anything I'm missing or do I need to figure out how to remove all traces of root and head to sprint? (if so an tips on standard procedure would be appreciated like about sd card censoring etc)
Currently latest OTA rom rooted 4.24
Latest radio combo
Prl 60680 (which I'd like to blame actually considering 3g lock at work I think I was good with 0115 or whatever prior was but can't find file or get epst to load ##776# )
not sure to confirm hardware version if that matters cuz I've had it read out both as 003 and 002. I got the phone at the end of April rooted it may 24 via unrevoked.
Really bummed out and any advice appreciated. Once again I've spent two days googling and looking through forums and tried all options but mine seems to be resistant so please avoid the "google" it advice. One forum post on Androidforums seemed like my issue but it was also unreplied to unfortunately.
Your user profile password could have changed. It can change for a number of reasons, but one example is you to switch to a different phone on your Sprint phone line while you had somebody else root your phone for you and then switching back when he returns it. Flash to a ROM that has "Update Profile" and update you profile username.
Also sometimes you can get slower 3G speeds if you let your phone "Update PRL". So cancel the PRL update if your phone tries to update after you "Update Profile".
TiOeM said:
Your user profile password could have changed. It can change for a number of reasons, but one example is you to switch to a different phone on your Sprint phone line while you had somebody else root your phone for you and then switching back when he returns it. Flash to a ROM that has "Update Profile" and update you profile username.
Also sometimes you can get slower 3G speeds if you let your phone "Update PRL". So cancel the PRL update if your phone tries to update after you "Update Profile".
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Click to collapse
Thanks for the reply. I always had the phone on me and thats why I went back to a sense rom. I've updated profile and reset it too canceling prl update. Even tried all the tweaks out there. Finally gave in and called sprint, they pushed something OTA during a battery pull probably profile cuz it did same thing on reboot. It brought me up to like 100-200 kbps since that didn't work their grand solution was offering me a free airman access point which is awesome since I didn't even know about it or ask for it but that still leaves me helpless outside my home which is where a cell phone is meant to be lol
Something to note is I just updated to the 11114 PRL posted 7/17 and I'm moving around 400-500 Kbps which is technically 3G but crap still especially when I did have fast speeds. I'm about to give up, gonna chalk it up to sprint service issues they won't admit to and it can't be throttling because my 5 lines use less than the average heavy user uses on one line. Another week of this and I'll probably have to unroot and head to store, especially if airvana doesn't help.

[Q] Problem updating OTA Error: Cannot Update! Client Authentication Error

I am having a problem updating my profile and prl OTA with my E4gt. When I try it I get this message:
Error: Cannot Update! Client Authentication Error
I know it is possible to have a sprint phone on boost and be able to use the update profile. I original put a sprint mogul on boost and could update profile, then I switched over to a Samsung sph I-350 simply by calling boost. They had no problem activating it, Update profile, prl worked fine. Then I went to a evo 4g, real pain in the ass phone to get on boost. I had to find the esn in multiple places then zero and change. That phone can update profile, prl too. I used the sph-I350 as the donor. Now I have a Epic 4g touch on boost. Piece of cake to switch over and get everything working, prob the easiest esn change then the rest is simply nv items and copying stuff from qpst and qxdm.
BUT I am still having a problem with updating profile and prl... I updated the prl manually with qpst to make it work on boost right but I want to have the ability to update the profile and prl OTA.
Also I have the weirdest thing happening with 3g speeds when I am home I get great speeds on evdo.A anywhere from 1-2mb down and 300-500kbps up. But when ever I go anywhere else in houston, the speeds take a dramatic change for the worse. I hit around 30-150kbps down and 10-60kbps up. Its really wierd. I have tried every 3g speed fix possible. From zeroing servers, to evdo mode only and loosing the ability to send texts, everything. I think that fixing my ability to update ota will fix this issue.
FYI My evo 4g gets super fast 3g speeds all over houston and it has the ability to update ota.
Where as my e4gt cant ota and only gets good speeds in one location.
****If no one believes I can OTA update with these other phones I will gladly upload a few vids to prove it.****
Does anyone of the senior devs have any clue on how to fix the ota issue, or 3g issue?
I know its stupid to reply to my own posts but has anyone figured this out yet?
whitmerray said:
I know its stupid to reply to my own posts but has anyone figured this out yet?
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I am waiting for answers to this as well. BUMP
SOLVED: I figured it out by accident...
keeepinitgansta said:
I am waiting for answers to this as well. BUMP
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Click to collapse
So I wanted 4g on my epic... I did a factory reset ##786# , One-clicked back to the latest JB, then changed my M**D, and 4G M*c with http://forum.xda-developers.com/showthread.php?t=1447615
Then I did another ##786# reset, set up my 3g profile again, and followed all the OTA prompts up to the most current ICS rom, I lost root in the process of like 6 OTA updates, BUT UPDATE PROFILE, AND UPDATE PRL WORKS OTA NOW!!!
Again I figured this out by complete accident, I actually gave up on figuring out this issue and stumbled across this.

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