Black screen when playing video back - Desire HD Q&A, Help & Troubleshooting

A friends DHD is just displaying a black screen when trying to watch recently recorded video from the phone. Anyone else had this before?

I had the same problem, after a bit googling it turned out to be caused by the memory card being not up to the task. To record HD video the card has to be class 6 or above but the card supplied by htc is only class 2 so it can't read/write fast enough.

So would ensuring the videos are local and not on the card help?

Normally it isn't related to the sdcard. Have you tried to play your video on a PC?
Sent out of my Free Candy Van.

I bellieve too that isn't the sd card. I have a 16gb class 4 but i don't have problems with HD Videos, i shoot and watch everything just fine.
I bellieve that maybe it's a bug or even worst a hardware proble. I have a similar problem with media, i get random errors and denies to play videos or music transfered from my pc.

is it not working both landscape and portrait?

Afaik it happens regardless,im going to see her tomorrow and take a look at the phone,may take a backup and factory reset.
I just can't imagine what's causing it.

If you can get a memory card (ideally class 6 or above but you could try class 4) try it. I contacted HTC and they thought it was a software fault but I tried a new card (class 10) and I've had no problems in the 6 months since then. I was even getting problems playing high quality on YouTube it was getting so bad.
Sent from my Desire HD using XDA Premium App

Well I checked the uptime of her phone since she said it was really slow and struggling it was a whopping 979 hours!!
switched off and tested her card in my phone. shocked to find mine was class 4 btw.
anyway her vids played back perfect on my GS2. recorded ok too.
videos recorded to my card on her DHD too.
next put her card back in the DHD and begun recording then played it back fine.
started to play back her older vids now perfectly.
Seemed to be down to the fact it was struggling being on non stop for so many hours and maybe taking out the card and popping back in helped.
backed up all her vids and pics onto a mem stick just in case. There I was thinking Id be factory resetting her phone and starting over!

Related

[Q] SD Card Woes

Hello everyone!
Last Christmas I got the 64gb SDXC Sandisk card which I have been looking forward to getting for quite some time.
I have a d2att running CM10.0 Stable so I quickly formatted that sucker to FAT32.
I put some of my HD videos on it and I was on my merry way.
A couple of days ago I was running low on internal storage, so I decided to move my music over to the roomy SD card. I took the SD card out of the phone and loaded it from my nicely tagged files from my external HD.
I put it back in the phone and it took a while for MediaScanner to do it's thing, understandable I just dropped around 10GB of music on top of it, no big deal.
After around 10-15 min of searching, the phone finally sped up and I fired up Google Music. What I found was half my music was tagged as "Unknown Artist" or not even showing up. Maybe one or two albums were working okay.
I was curious and tried multiple combinations of resetting the Media data and Google Music data in an attempt to get it to play nice.
No such luck however.
Out of curiosity I installed PowerAmp and had it scan my library, to my surprise all my music was properly tagged and sorted as it should after a long scanning session.
In addition to all of this every few start-ups I get the same lag from MediaScanner attempting to go through my SD card. It is very frustrating as I have to wait 10-15 min for my phone to be useful.
So overall I guess I'm really trying to find out why the MediaScanner lag is occurring here and there as well as to why it cannot find my music properly. Ideas or thoughts?

[Q] corrupt video after play

today i shot a short video, phone stores to micro SDHC class 10
phone and card has 1 week
the video was correctly saved
tonight i show this video to some friend a couple of tmes
than i did try to play it again and i find out the file is corrupted and can't be played
i try to restart phone and copy video n dropbox but without any luck
is not a big deal for this video but is not really scary for future videos
Many time happen to me also
ripalbaria said:
Many time happen to me also
Click to expand...
Click to collapse
is it possible that is becouse i exit pushing home button in the middle of the video?
i read some post about this problem but just on recording, it seams the camera do not end the video correctly and corrupt it
but it sound really strange to me for video view
do you save your video on SD or internal storage?
Check if your sd card is a fake. Corruption of data is common on fake cards which have eg. 2 gb but get converted into 8gb or more, then as you fill it up you'll notice things disappearing and getting corrupt.
Sent from my GT-N7100 using Tapatalk 4

D855 - Videos stuttering and gallery slow

Hey,
I've encountered problems with my G3.
1. Recording videos is fine, but the final video file is mostly always broken. Only the first 2 seconds are playable or the video stops and you can only hear sound. Tried to play around with the capture settings but I always get the same result.
2. When I go into my gallery, thumbnails load reeaaaally slow and loading the big image is even slower. Sometimes photos are shown as broken but they worked fine a few minutes ago.
I didn't apply any mods to the camera. All I got is root and lower DPI. (560)
Do you have any suggestion how to fix this? Can my SD Card be a possible reason for this?
regards
Probably your sd. Back up your data and reformat it using the phone.
Sent from my LG-D855 using Tapatalk
99.99% the problem is your SD card.
Just try : take it out and record a video and see if it was recorded correctly.
Its a low class sd speed i even had the same problem with class 4 and 6 ones then i upgraded to ultra sd sandisk 128 gb all aawesomenow
sd
may b ur sd card is not compatible or corrupted u jst change ur card nd den try

[CM14]Spotify freezing and crashing phone

Hey Guys, newbie here!
I've been using CM13 for a while now. Recently my Spotify app started freezing and crashing my phone when accessing my 64GB MicroSD card. I can not reproduce this however since it seems to happen randomly. But when Spotif or my SD card are uninstalled i do not get these freezes.
I did a clean install of the most recent CM13 Nightly and the Experimental CM14 release, which did not yield any results other than corrupting my data file system. After fixing this, I now run in the Experimental CM14 without Spotify.
If you have ans Idea I would really appreciate the help from you guys.
*Edit* This is about the LG G3 D855 which I am using with a 64GB Sandisk MicroSD card.
Rossi
Wow, reading that post, it's almost as if I posted it myself.
I have similar issues as you. But I'm using stock. I thought it was something wrong with my new 128gb microsd. I even gotten a new battery just in case, as I see other people pointing to these random issue to battery issue.
Until I realized Spotify somewhat actively caches stuff on my microsd card, plus the earlier issue of using network data in the background even when not actively in use (killed my wife's data usage for that month).
Issues I've seen are phone not waking up from black screen (or taking a really really long time to wake up), issue playing the next song with my regular mp3 player with songs stored on microsd, spotify freezing, bluetooth freeze on connect, etc.
Just recently I've just tried to clear all data/cache on the spotify app (took a long time, I clicked the button and went to sleep). Then as soon as I'm back on spotify, I go to settings and tell it to cache on phone sd instead of external. So far my phone seem to be running better. Will have to wait a few more days to see how it goes. Hope this helps (for myself as well : ) )

Can't record 4k 60 fps videos in SD card after update

After the August Update, recording videos at 4k60 uses the internal storage instead of my SD card. My SD card is a Samsung EVO plus U3, so it can't be speed problems. This was working fine before the update. Any way to resolve this?
makalimutingbata said:
After the August Update, recording videos at 4k60 uses the internal storage instead of my SD card. My SD card is a Samsung EVO plus U3, so it can't be speed problems. This was working fine before the update. Any way to resolve this?
Click to expand...
Click to collapse
Any solution found? Very annoying...this was the only reason that I bought a 256gb sd!!! It was working just fine....I don't understand!!!
+1 same here, worked fine for months, suddenly a deal breaking change like this, sucks big time. Why not implement a choice, I don't get this.
I finally discovered this painful truth last night. WTH samsung.
I found that out also at 1 this morning while recording water pouring through our basement window. I also found out that if you turn your phone sideways to record video in 4K 60 FPS that when you try to watch the video, it will be sideways when you turn the phone sideways to watch it unless me moving the video to my SD card caused it. . That is seriously messed up.

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