Just got my HTC Desire today and everything is working fine apart from the android market. I have 3 problems:
1) I don't have the paid apps tab only top free and just in. I can see paid apps within the just in section, but not top paid apps.
2) When I clock on the install button I get a blank screen with just the background gui showing for at least 10-20 seconds before the confirmation screen that shows what permissions the app needs is finally shown.
3) Apps install correctly however they never get removed from the "currently downloading" list in the Downloads section of the android market.
I got the phone through virgin mobile and I am currently using a t-mobile sim in it. I have tried doing a factory reset which didn't solve the problem.
Anyone had any similar issues?
Liam
Please search before posting.
Your problems will be solved by removing t-mobile content lock. It can be done through their website or by calling customer service.
One problem will remain though: so far no one can see copy-protected apps because market is not recognizing our build number. It should be solved soon though.
Hi,
The phone actually came from Virgin Mobile, but for the moment I am using my old T-Mobile sim which used to be in my G1 which didn't have any problems with the market. I seem to remember de-activating the content lock when I used the browser for the first time on my g1.
I just checked on my t-mobile account details and I definitely have the content lock turned off.
I still have the same problem with the market, i.e. I get about 20 seconds of blank screen after clicking install before the permission confirmation details come up.
And after an app is installed it still shows in the download section as installing with the grey progress bar and doesn't disappear unless I go to the settings/Applications and clear the cache in download manager, market and force close the market app.
Anyone have any similar problems? I have done a full factory reset three times, still the same problems.
Liam
I just got mine, its a open one unbranded. I can neither connect to gtalk or download apps, both hang. I have read similar problems for the Droid, but the fixes dont work for me.
Also can you connect the device to the internet via the PC, like windows mobile ?
That's odd. My problems were solved by removing content lock.
Does the same thing happen on WiFi? Did you try to restart the device?
Regarding PC to phone tethering, it's not possible over USB. There are guides on how to do it over WiFi though.
Its the same for me : confirmed that content lock is off.
and still have this problem.
On Tmobile, upgraded from G1, same sim.
I get this on wifi or not.
If I restart the device, the Market Place states its installed correctly (like it should do). But installing another shows the same problem.
I've done a Factory Reset via the menu and that did solve it.
And I've just phoned tmo tech support, and they recommend resetting via fastboot.
I'll give that a go later, and post back the results.
Any other ideas?
Its really weird. Yesterday at a different wifi location it worked fine. But again its not working in work. I assume then the downloads are being blocked by the service provider, or the router.
Thats really crap you cannot connect to the internet via the USB cable like in windows mobile. I cant get my data service working either - so in work I have to work.
ok, I did a clear storage from the fastboot menu, I assumed that what he meant, had no effect.
but figured it out!!!!!!
its my gmail/Google account thats the problem! if I reset the phone and created a new account it works fine. log back in as me, bang. back as previously created new account, fine.
1. is this the same for other people?
2. the people who are having this problem, are you all previous Android users?
3. if so, what phone? me was G1.
I will have to raise a bug with android or google on this.
I now also have to ring back tmo and tell them this info, as I'm guessing by his language he want to take the phone back in.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
PauloJ5 said:
Its really weird. Yesterday at a different wifi location it worked fine. But again its not working in work. I assume then the downloads are being blocked by the service provider, or the router.
Thats really crap you cannot connect to the internet via the USB cable like in windows mobile. I cant get my data service working either - so in work I have to work.
Click to expand...
Click to collapse
Beware that while most apps like gmail, calendar, contacts, etc work using port 80 (HTTP), both google talk and android market use different ports.
In my school network I can't connect to gtalk or download from market because they block those ports on the firewall.
I previously had a g1 and think the problems I was having had something to do with my gmail account but it seemed to resolve itself after several factory resets.
I am not convinced that the factory reset was what fixed it, I just think it needed a bit of time to sort itself out.
I wonder if having a new device with the same gmail account causes the issue and it takes a while to recognise the new device. though that doesn't really explain the behaviour I was seeing.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
I cannot find a way around this.
My google account shows the slowness and install problems, a test/temp/dummy/other account does not, I do not want to change my email address!
So I have emailed Google, see where that gets me.
Anyone know/think-of any other routes?
to: [email protected]
I am having problems with the Market on my new Desire. I previously had a G1.
1. When I select Downloads tab, it takes about 10 seconds before the loading text is displayed.
2. When selecting something to install, the 1st info page with the install button is displayed but with no info/text/etc, ie only the install button, again about a 10sec wait and the info shows fine.
3. When selecting install, the security confirm page is displayed but is blank, no text or buttons, another 10secs and its displayed.
4. If I actually go to install an app, it correctly redirects me back to the last market list page. From there if I go to Downloads, after the 10sec wait, it always states "installing", even when its finished, and pushed a notification up.
I can use the app, but the market always states installing. Even hours after. These all queue up and never clear.
Only rebooting the phone clears the installing app, and correctly marks them as installed.
5. Uninstalling app cannot be completed at all. I select uninstall, and it pops up the confirmation box, but then displays a blank page, and after the 10 or so seconds, displays the "Uninstalling application" with progress bar, but never completes. Again only a reboot corrects this.
All this occurs for any app.
I have done many Factory Resets from software, and Clear Storage from Fastboot.
Interestingly, my phone works corrected with a new account, I reset the phone and instead of signing in with my usual account, I created a new one, this worked very fast and correctly. Signing back in with my normal account again showed the same problems.
Click to expand...
Click to collapse
same problem here, gone from a G1 to HTC desire not tryed to sign up with a new account simply becasue i had the xxxx.xxxgmail mail now for over 18 months and rely on it.
All I know is that the day after I got my Desire, probably about 24 hours after first turning it on (and after 4 factory resets which may have nothing to do with it) I was installing an app, which had the same problems i.e. delayed permissions screen, remaining in the download screen even after being installed succesfully, then a few minutes later I went to install another app and it was fine, no delay, suddenly I had the Top Paid apps tab and apps did not remain in the download section as still downloading. It has been fine ever since.
It seems that all of us who have this problem have had G1s previously so it must be something to do with that.
I experienced this issue with my new desire but not one with older rom. Both from T-Mobile. The funny thing was first day it was running pretty slow, could not view paid apps either but now it is much faster as it should be and paid apps have appeared too. So it's working brilliantly.
i have market problems too... i cant see many market apps, including paid apps which i bought..
it's a free desire with vodafone spain sim.
tito kastros said:
i have market problems too... i cant see may market apps, including paid apps which i bought..
it's a free desire with vodafone spain sim.
Click to expand...
Click to collapse
That's a different issue, apparently Google have not yet added the HTC Desires "fingerprint" to some kind of database that enables access to apps with copy protection, this is why some apps you have previously purchased won't show up.
Apparently this happens with all new handsets, though why Google don't get this resolved before the phones release I don't know, as it doesn't give a great experience to the end user (HTC say they sent the fingerprint well before the phone was released but google haven't processed it yet).
Hopefully this should be resolved soon. Until then I have had to extract a few of my more regularly used protected apps from my G1 with root.
But it happens to me with free apps too.
tito kastros said:
But it happens to me with free apps too.
Click to expand...
Click to collapse
Any application developer can choose to use copy protection, some free apps choose to do that.
Iam no longer able to install any software from market place and get the following message. "Can't get this information at the moment.Please try later.
What &why is this message about ?Please help.
Thanks
did you soft reset? Also, how long as this been happening?
I have reset(from about menus)two days ago. I have installed some softwares yesterday but sincetoday morning Iam continuously this message.
emesen said:
I have reset(from about menus)two days ago. I have installed some softwares yesterday but sincetoday morning Iam continuously this message.
Click to expand...
Click to collapse
maybe marketplace is acting up.
You need to be logged in to windows live on phone and computer i believe.
I've seen that message occasionally. Generally power cycling the phone solves it.
rob_p said:
I've seen that message occasionally. Generally power cycling the phone solves it.
Click to expand...
Click to collapse
it's hasn't worked for me, i have reset my phone 3 times so far with countless power down cycles.
I have a sr with ms to see what's going on. I can download free apps but not paid apps, music, games etc.
waiting to hear from MS, lets see what happens.
I get this error from time to time when my Omnia switches from 3G to WiFi (and vice versa) A power cycle seems to be the only way to fix it.
same problem????????????
Have you enable cookies via settings? Try to uncheck that box, restart your phone and check it again.
May be also operator/network problem.
Very common thing indeed.
Check the regional settings on the device, on the computer with the Zune software and in your live account. If they are not the same you get this error message. I had the same problem and I was able to solve it due to the change of this settings.
I hope it will work for you too
i got this problem too! nothing you guys said has worked any other ideas?
Same problem here, looks like there is something going on with market.
Seems to be working now! i uninstalled some apps but could have been that it just decided to start working
that seems to be the fix. it was happening when the phone was trying to update the trial versions of apps. the only way to fix the problem is to delete the free trials... but that was a like a week ago n i havent ran into the problem again
Read in MS support forum there was some sever adjustment.
I was using the Lite 1.3.3.3 for about a month without any problems, then the other morning I turned off my phone and pulled my SD card to copy some music onto it using a USB MicroSD adaptor. This is a usual activity for me.
When I popped the card back in the phone and rebooted, Swiftkey, Uninstaller and ROM Manager force closed upon boot. I had to uninstall Swiftkey to stop the messages showing, neither of the other two apps were responding, upon further inspection, more apps were doing this.
Previous to this, the Market stopped downloading apps, GoogleTalk constantly give me errors about being able to authenticate and I could no longer store contacts to my google account. I figured there was a problem with Google's servers, but this continued for a week.
So, I installed the 1.4.1.0 version, figuring it was newer and probably fixed whatever was wrong with the Lite version. Today, the same thing happened to me, only this time, more apps died on me, many of them resetting their data. Rather frustrating. Also, ROM Manager, some time ago, stopped finishing the "Fix Permissions" process. It'd hang at random points, on random apps, each time I restarted it, it'd get a little closer. However, restarting the process 100-some times wasn't feasable.
I now have 1.3.3.3 installed, with Data2EXT, fresh. However, I'm going to download and install 1.4.1.1 classic, and strip out all the rubbish that comes with it (why the dev doesn't update their Lite version, I don't know, none of the preinstalled apps show in the market available to be updated. Useless!)
It can also take an extremely long time to show the screen when I push the power button
Here's the important bit:
This is the best ROM I've used so far, in that it took a month before it force closed into unusability. However, is this user error? Am I at fault here? I never did a hot reboot, as I know this isn't good for data2EXT installs. What gives?
And the 1.4.1.1 version does NOT install Data2EXT for you. So there is no "intelligent Data2EXT" installation with that version. What a massive waste of my time.
I've been having trouble trying to download apps or watching youtube videos on Wi-Fi since I installed CM7.
On the Market, when I try to install a new app or update an existing one, I get the download bar and status bar icon but the download just stalls at 0%, if I switch to 3G it works but my connection is ridiculously slow (I'm on a cheap 256kbps unlimited plan).
With Youtube, I can browse videos perfectly but when it comes to playing them, they won't start. I get the loading spinning circle for a couple of minutes and then I get the error and retry dialog.
Things I've already tried:
-Wiping cache and dalvik cache.
-Reflashing G-apps.
-Clearing data + cache + uninstalling updates of both apps.
-Signing in to Google Talk before attempting to download apps.
-Deleting the LOST.DIR on my SD Card (can't delete .android_secure).
I've seen this problem on other forums and other models but nothing seems to work for me, so maybe it's a Defy-only problem that hasn't been fixed yet.
Hope someone here has an answer for this.
TL;DR version: Youtube and Market don't work over Wi-Fi, only 3G.
EDIT: Just tried downloading (on 3G) and installing the Set DNS app and Youtube now works; no luck with the Market but at least it loads faster now...
If you can't go to the normal market, go to a black market is a good solution
Ex: Appplanet, aptoide...
It's good that youtube somehow fixed.
Thanks for your reply but I rather stay away from those kind of places, I don't want to take the risk of infecting my phone with something weird, lol. Besides I would lose the convenience of regular updates to all my apps.
I know.
I'm working on making a trusted repo. in Aptoide, where people will safe when installing apps in there.
Also, I will make it Defy-only.
@ Xummoner .. The SetDNS, which options did you select to get thru the YouTube?
I just went to Preferences and un-ticked the Override 3G DNS (since my 3G works fine and I don't want to take the chance of messing it up) and then on the main screen I chose Open DNS and Apply.
EDIT: I'm beginning to think that the issue is not related to the phone, or maybe is a combination of different things because a lot of users have been having the same problem in my country trying to access the Market and Youtube using Wi-Fi connected to a certain ISP which might be blocking the ports needed for the Market, but I'll have to investigate further.
I got a notification for a software update yesterday. After downloading and installing 2/2, the phone moved on to the usual optimising apps stage that happens after an update. It stuck at 174/199 or thereabouts, and it has been frozen at that overnight.
It took a while to get it to restart this morning, and when it did it carried on optimising 17/19. Since then, many Apps crash out on their logo splash page, or do not load at all, and The Play Store is unavailable.
I probably need a factory reset to sort it out, but backup programs will not run.
What an absolute pain. Seems a number of people have the same issue
I'm wondering whether this is the cause of the extremely sporadic data connectivity I'm getting. Until I applied this latest update I had no problems to speak of. Now I'm rarely getting a data connection, even with strong signal. Google Authenticator crashes. I'm roaming in California using a UK Three SIM, so I ought to be "feeling at home".
lge/g3_global_com/g3:5.0/LRX21R.A1440231662/1440231662:user/release-keys