Is this a Sprint thing?
I just called two corporate stores and they said that a new customer can't buy the phone for full retail price without a 2 year contract.
In other words, you must sign a two years contract if you are a new customer.
Can anyone here confirm this?
Go here
wirefly.com
Then goto the Samsung Epic 4G Touch order page and you can get it at full price.
I can't post links yet until my post count gets above 8 so sorry for no direct link.
"Get the Samsung Galaxy S II Epic 4G Touch without a plan for only $539.99"
Wizard220 said:
Go here
wirefly.com
Then goto the Samsung Epic 4G Touch order page and you can get it at full price.
I can't post links yet until my post count gets above 8 so sorry for no direct link.
"Get the Samsung Galaxy S II Epic 4G Touch without a plan for only $539.99"
Click to expand...
Click to collapse
But will sprint let me activate it without a 2 years contract?
Sent from my GT-I9100 using xda premium
Nope! Even if you buy at full price, no matter where you buy it, there will be a contract. Sorry guy.
Sent from my PG06100 using xda premium
EDIT: Answered above.
Not sure if that is the correct answer, there is an Sprint employee in the Evo 3d forum that said yes.
His user is: DirtyShroomz
Thanks all for the replies. What is the ETF on this phone ? It might end up costing the same as full retail price.
Sent from my GT-I9100 using xda premium
I AM a Sprint employee. I deal with it every single day. Even if someone buys a phone off Ebay, some guy off the street, or buys it in the store, there is going to be a two year agreement. The ETF is going to be 350 for the first six months and starts to decrease from there. If you are going to get one, you may as well get the discounted price.
Sent from my PG06100 using xda premium
Im not saying that you are wrong, but this a an example of what customers have to deal with. One rep state one way, then the other rep.....
ayedlin said:
I AM a Sprint employee. I deal with it every single day. Even if someone buys a phone off Ebay, some guy off the street, or buys it in the store, there is going to be a two year agreement. The ETF is going to be 350 for the first six months and starts to decrease from there. If you are going to get one, you may as well get the discounted price.
Sent from my PG06100 using xda premium
Click to expand...
Click to collapse
Funny thing is, when the OG EVO came out, i bought from craigslist and was able to activate it on a month to month plan as a new customer while i was not able to get the same if would buy it at the Sprint store. but i think i got lucky that time and that Sprint policy is really to have a 2 year agreement regardless of the amount you buy the phone at.
The questions is what is the ETF. it might come out the same if i buy it for $199 and pay an ETF when i want out. i never keep a phone more than a few months and i have zero carrier loyalty. Sprint is the only carrier that does not allow month to month contracts it seems.
hold on hold on ... lol
you are wanting to buy a phone at full price then activate as a new customer without a contract??? on month to month? dont know about that one... i totally misread your post and thought you were already a customer and thought this guy was really giving you bad advice to be a sprint employee but now that i reread your post his answer sounds about right... sorry dude
Actually...they are both right. There is a new thing called business freedom. Which is where if you open a new business account with a federal tax ID, you can get this new plan that is a no contract commitment deal. If you interested in more information PM me so we can further discuss this.
Just come tome from now on with all your Sprint needs
Yeah, but you have to have a business and it is more expensive every month since there is no contract. Unless you actually have a business with seasonal employees I really wouldn't recommend it. If you get a new Tax ID just for this, you are GOING to have a deposit. You could run a blended credit but that might only knock it down fifty bucks. Sprint may also want proof that it is a real business so they may need bank statements with the business name, so you have to have a few months worth of that. Would you really want to go through all that just to pay more every month anyway? The average consumer would do best just to sign the contract.
Sent from my PG06100 using xda premium
clubtech said:
But will sprint let me activate it without a 2 years contract?
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
You might be able to find a friend who wants out of their contract and are near the end of it. Well, right now they can get out for free...
In all seriousness. I wouldn't mind helping someone out if I ever lost one of my members in my family plan. Charge them something like 30 dollars +10 dollar for smart phones and I wouldn't hold you to a 2 year contract if you brought your own phone to use.
That's actually a very good idea. If you pay full price you don't have to sign a contract if you put the phone on an existing line. Maybe you could find someone who wants to switch to your current provider from Sprint and you could just take over each other's lines.
Sent from my PG06100 using xda premium
Related
Any tips on how to get out pf my current contact? Can I cancel and pay the $200 ETD and pay $200 for the 4g touch, then sell the photon?
Sent from my MB855 using XDA App
I'm also looking for a possible way to get this phone, I have the Evo 3D since launch day.
phyba said:
Any tips on how to get out pf my current contact? Can I cancel and pay the $200 ETD and pay $200 for the 4g touch, then sell the photon?
Sent from my MB855 using XDA App
Click to expand...
Click to collapse
The cancellation fee is now $350. So the total price for you to cancel and get the new phone would be the same as buying the new phone out of contract.
He would pay the cancellation fee associated with his contract; the $350 just went into effect so I doubt that would be his ETF if he's had the photon for 30 days.
TurboFool said:
The cancellation fee is now $350. So the total price for you to cancel and get the new phone would be the same as buying the new phone out of contract.
Click to expand...
Click to collapse
jake21 said:
He would pay the cancellation fee associated with his contract; the $350 just went into effect so I doubt that would be his ETF if he's had the photon for 30 days.
Click to expand...
Click to collapse
That's true he should be under the $200 etf.
Sent from my Google S 4G using xda premium
Yea mine is $200. But I don't know if I wanna sign a new contract. Might try to sell the photon $350-400 and just buy the epic touch outright
Sent from my MB855 using XDA App
phyba said:
Yea mine is $200. But I don't know if I wanna sign a new contract. Might try to sell the photon $350-400 and just buy the epic touch outright
Sent from my MB855 using XDA App
Click to expand...
Click to collapse
Best idea... just buy out the phone on the contract for $200 and then sell it and buy a epic touch for $499. Total cost after selling the phone might be $300-350 but still less than the $499.... You might gain $100-$150 back from selling the photon after paying the $200.
buy it retail, sell photon for $300 and only be out of pocket 200. thats what i would do
I called retentions and they let me use my upgrade available on my airave line. I too, had the 3d since launch day.
strongsteve said:
I called retentions and they let me use my upgrade available on my airave line. I too, had the 3d since launch day.
Click to expand...
Click to collapse
I didn't even know you get an upgrade from airave line
Sent from my MIUI Powered device
strongsteve said:
I called retentions and they let me use my upgrade available on my airave line. I too, had the 3d since launch day.
Click to expand...
Click to collapse
That's exactly what I'm doing to get mine
Lucky lucky you. There was an administrative fee increase, which voided your contract. You can call in and cancel without ETF. Make sure you tell them you want to transfer your number out.
Administrative Charge Increase &
Terms & Conditions Changes for
Consumers
Effective 9/9/11, the Administrative Charge
will increase to $1.50 per line for customers
that receive the charge. For details, visit
sprint.com/taxesandfees. In addition, the
Sprint consumer Terms (Ts&Cs) are changing.
Please review them carefully at your local
Sprint store or sprint.com/termsandconditions
jaewang said:
Lucky lucky you. There was an administrative fee increase, which voided your contract. You can call in and cancel without ETF. Make sure you tell them you want to transfer your number out.
Administrative Charge Increase &
Terms & Conditions Changes for
Consumers
Effective 9/9/11, the Administrative Charge
will increase to $1.50 per line for customers
that receive the charge. For details, visit
sprint.com/taxesandfees. In addition, the
Sprint consumer Terms (Ts&Cs) are changing.
Please review them carefully at your local
Sprint store or sprint.com/termsandconditions
Click to expand...
Click to collapse
That may get you out of your etf, but it does not reset your upgrade eligibility. You could cancel your whole line and get another with the upgrade price, but i believe you would have to wait 30 days to do that.
Sent from my PC36100 using xda premium
kawaski47 said:
That may get you out of your etf, but it does not reset your upgrade eligibility. You could cancel your whole line and get another with the upgrade price, but i believe you would have to wait 30 days to do that.
Sent from my PC36100 using xda premium
Click to expand...
Click to collapse
Any one can confirm this?? Ill get out if the contract today...lol.
Sent from my MB855 using XDA App
phyba said:
Any one can confirm this?? Ill get out if the contract today...lol.
Sent from my MB855 using XDA App
Click to expand...
Click to collapse
I did it like 3 weeks ago had 2 evos for 2 months and got out with no ETF. Use what the previous poster said about the admin fee and the arbitration clause changing. If they say no you can't call back and get someone new to talk to. I think you have to wait 45 days to go back though.
Sent from my HTC Sensation 4G using xda premium
phyba said:
Any one can confirm this?? Ill get out if the contract today...lol.
Sent from my MB855 using XDA App
Click to expand...
Click to collapse
I did this around 2 or 3 weeks ago. Three lines, one of them being a Nexus S.
Funny..I called Retentions and they told me its a no go on the airrave route and when I asked about the cancellation of my acct. Without an etf due to billing change he said that was a 'nasty' rumor and that its in the contract everyone signed ..
firmbiz94 said:
Funny..I called Retentions and they told me its a no go on the airrave route and when I asked about the cancellation of my acct. Without an etf due to billing change he said that was a 'nasty' rumor and that its in the contract everyone signed ..
Click to expand...
Click to collapse
I hate it when Sprint reps do this. Be consistent. I was able to cancel my contracts.
I'm also disappointed because yesterday I talked to a chat representative who confirmed with me that I could use my airrave upgrade to get the Epic Touch. He told me to call telesales to place the order. I spoke to a telesales representative and he then confirmed that I could use the upgrade but that I would have to call back today since the Epic Touch came out today. I call and they tell me, sorry, that's not true. I've had this happen to me on multiple occasions. One rep tells me something, and then one rep tells me the complete opposite. It's pretty aggravating.
john21511 said:
I did it like 3 weeks ago had 2 evos for 2 months and got out with no ETF. Use what the previous poster said about the admin fee and the arbitration clause changing. If they say no you can't call back and get someone new to talk to. I think you have to wait 45 days to go back though.
So if they say no, I have to wait 45 days to call back or am I reading this wrong?
Sent from my HTC Sensation 4G using xda premium
Click to expand...
Click to collapse
Sent from my MB855 using XDA App
Why don't you guys quit trying to screw the system and just buy the damn phones.
You can sell any of the current crop of smartphones for 3-400 bucks right now, and then buy whatever you want for full price.
If you don't have the money, upgrade your lemonade stand.
My contract is up on May 15th, and now Verizon is charging $30 bucks to upgrade!! WTF??? I'm looking to change to ATT (HTC ONE X) or prepaid as I am not going to give these fookers anymore money. I'm so tired of corporate greed. They say this because it is to "provide customers with the level of service and support they have come to expect." ???? Really? whenever I go into my local verizon store, they ask me about new phones and my newest roms. I'm so pissed right now at them.
As far as I can remember Verizon has always charged a 30 dollar fee..... they waived my last upgrade fee though because the lady messed up.
Sent from my Incredible 2 using Tapatalk
Just read an article that said this is a new fee and starts on April 22. Apparently, in addition to data limits, this is a new fact of life. Sad. Might be time to shop around again though.
If only they knew how right they are with the "provide customers with a level of service and support they have come to expect from Verizon"... Over the years big red has become so greedy, I actually do expect a level of fees and charges that make absolutely no sense. I think the $30 this time might be for the Vaseline... Lol.
Sent from my ADR6350
Yeah man the least they can do is spit on it before they bend you over. What about best buy or amazon do will they incorporate the $30 fee?
is there a prepaid service in PA that anyone uses and has had good luck with? I have a t-mobile phone and the DINC2, so not sure if I can use either one with a prepaid service.
disconnecktie said:
As far as I can remember Verizon has always charged a 30 dollar fee..... they waived my last upgrade fee though because the lady messed up.
Sent from my Incredible 2 using Tapatalk
Click to expand...
Click to collapse
this fee is new and starting april 22nd. Maybe your thinking of the early upgrade fee?
Hmm... I may start looking around next time my contract is up.
I don't what the fee was but they were going to charge me $30 when I upgraded. She waived it though because somewhere along the way she messed up and almost charged me over $300 for this phone when iit was supposed to be free.
Sent from my Incredible 2 using Tapatalk
disconnecktie said:
I don't what the fee was but they were going to charge me $30 when I upgraded. She waived it though because somewhere along the way she messed up and almost charged me over $300 for this phone when iit was supposed to be free.
Sent from my Incredible 2 using Tapatalk
Click to expand...
Click to collapse
D*mn, so much for "providing better service"
Sent from my Incredible 2 using XDA App
Call customer service and see if they can waive it. The Verizon stores are unable/unwilling to do anything for people. Smart phones have turned cellphones back into a "luxury" item again.
ericsdeadinside said:
Call customer service and see if they can waive it. The Verizon stores are unable/unwilling to do anything for people. Smart phones have turned cellphones back into a "luxury" item again.
Click to expand...
Click to collapse
I usually have pretty good luck when calling customer service, and emailing them, but all I keep hearing from them is "blah blah blah". I emailed the director of customer service and the East Coast Regional manager, both have yet to get back to me. They keep saying how everyone else does it, they are 6 dollars cheaper, they have smartphone workshops, and it helps them with serving the customer better. The only thing they are serving is lining their pockets! I WILL go to ATT and get the ONE X, if they keep this up! My company waives the activation fee, so I don't have to pay that either. Greedy Bastards!
Guys as a few of you know I work for Verizon in sales. The $30 fee being added to upgrades is new. The other fees that you are referring to. The 30 being waived for early upgrades it's a fee that is done in stores to cover cost. alot of stores don't do this fee.
Just for reference. Verizon it's the last of the big 4 carriers to implement this upgrade fee. I don't agree with it at all but changing carriers will only led to the same thing. It is like comparing a Apple to an apple wearing a orange costume.
Still it looks like this is going to bite big red in the ass. Sales will be affected. Verizon will feel the blow financially.
Sent from my VivoW using xda premium
I never go to the stores to do anything. I deal with customer service exclusively because it is the only way I am ever able to get anything done. I doubt ill leave Verizon anytime soon. I still have unlimited data and I intend to keep it as long as I possibly can. I may pay out the ass but nobody else offers it that's worth a crap in my area. The customer service with Verizon isn't half bad anyway.
Sent from my Incredible 2 using Tapatalk
disconnecktie said:
I never go to the stores to do anything. I deal with customer service exclusively because it is the only way I am ever able to get anything done. I doubt ill leave Verizon anytime soon. I still have unlimited data and I intend to keep it as long as I possibly can. I may pay out the ass but nobody else offers it that's worth a crap in my area. The customer service with Verizon isn't half bad anyway.
Sent from my Incredible 2 using Tapatalk
Click to expand...
Click to collapse
I have the unlimited data as well, but as most everyone knows, we "elite" customers get throttled (often!) because they offered to grandfather our plans and we took it. When I got my phone, music and netflix streamed without a hiccup, now because I'm not a "tiered" customer, I get throttled (and labeled as an "excessive use" customer).
The point; you either get it from one end or the other, either way they're going to stick it to their customers because we all want smartphones and they know they can plug us along the way for it. Atleast here, we can work together to screw them back!
Sent from my ADR6350
Wait, is this to upgrade at any time? Or just early upgrade?
I dont think I have been ever charged to upgrade anything, but I have been charged to activate lines in the past (30 bucks)
I know they charge early upgrade fee, which is fine to me I guess as I dont really upgrade often.
http://gizmodo.com/5901023/no-more-free-phone-upgrades-verizons-30-fee-starts-april-22nd
No More Free Phone Upgrades: Verizon’s $30 Fee Starts April 22nd
On April 22nd, Verizon will begin charging a $30 upgrade fee when existing customers buy a new phone on a new contract. It's the sad end of the free upgrade era.
FYI: if you look on eBay you can find new phones for the same price as buying one on contract. I was looking at Galaxy Nexus phones a month ago and you can find the CDMA version easily for 250-300 or right now the Rezounds are going for 150-200.
Does it suck to pay $30 for an upgrade? Yeah it does but I probably wont shift to a new carrier because I'm on a loyalty plan, getting an employee discount AND have my unlimited data grandfathered. I'll deal with paying the $30 every two years.
zax10 said:
Guys as a few of you know I work for Verizon in sales. The $30 fee being added to upgrades is new. The other fees that you are referring to. The 30 being waived for early upgrades it's a fee that is done in stores to cover cost. alot of stores don't do this fee.
Just for reference. Verizon it's the last of the big 4 carriers to implement this upgrade fee. I don't agree with it at all but changing carriers will only led to the same thing. It is like comparing a Apple to an apple wearing a orange costume.
Still it looks like this is going to bite big red in the ass. Sales will be affected. Verizon will feel the blow financially.
Sent from my VivoW using xda premium
Click to expand...
Click to collapse
Honestly whoever decided to implement this bs in Verizon can go fxxx and sxxx a dxxx period
Just because other carriers are doing it you don't have to follow their asses.
Verizon with slowest updates not to mention wtf bloats& ****ty 3g&4g in the area it's designated¬ many phones to choose from&well i can go more but I'll stop there
Sent from my Incredible 2
xHoLyx said:
Honestly whoever decided to implement this bs in Verizon can go fxxx and sxxx a dxxx period
Just because other carriers are doing it you don't have to follow their asses.
Verizon with slowest updates not to mention wtf bloats& ****ty 3g&4g in the area it's designated¬ many phones to choose from&well i can go more but I'll stop there
Sent from my Incredible 2
Click to expand...
Click to collapse
One thing about the upgrade fee is that some of the other carriers are talking about not even letting people upgrade.
Sent from my Incredible 2 using Tapatalk
Hello. I have an interview with Sprint on Friday for a job as a Retail Consultant. I figured i would be great for the job because I have a background in sales, a big fan of Sprint and an even bigger fan of cell phones. I am very excited for the job opportunity. Was just wondering first if there was any advice any current or previous employees could give me on getting hired or do's or dont's or w/e (or any other advice regarding employment by Sprint). Second not to get ahead of my self but was also just wondering what benefits or discounts (ie free lines or early upgrades) I would receive with the job. Any replies would be greatly appreciated. Thanks.
2) $29.99 Free & Clear Plan, 3000 minutes, Unlimited Text, and Data, but no subsidized devices. However, Sprint Rewards Me Plus allows you to buy a new phone every 6 months for the discounted price off-contract.
1)...Don't get mad
Korey_Nicholson said:
2) $29.99 Free & Clear Plan, 3000 minutes, Unlimited Text, and Data, but no subsidized devices. However, Sprint Rewards Me Plus allows you to buy a new phone every 6 months for the discounted price off-contract.
1)...Don't get mad
Click to expand...
Click to collapse
As much of a gadget whore as I am I should really consider a second career as a Sprint employee.
Thanks for replying
Ummm and I am applying at a corporate store. What kind of discounts on phones do you get?
I would Love to work for sprint, I guess I should focus on getting a job first somewhere else lol, I guess perhaps after I finish culinary school this summer I could work on getting a job at sprint somewhere, sometime in the next year lol
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Esoteric68 said:
As much of a gadget whore as I am I should really consider a second career as a Sprint employee.
Click to expand...
Click to collapse
I couldn't have put it better myself lol.
Good luck. I wish I could give you a reference but everyone I know at Sprint works at the corporate office and not in retail. So, the only time you would see them is when you read the name of the person who signs you checks.
But seriously, everytime you look up something on the computer you can thank my Mom. She designed the storage systems.
Sent from the guy who will never buy Klipsch again.
Around July I'm applying for a sprint store job myself
I wanted to apply a year ago but I was and still am in high school so I don't have a high school deploma
Sent from my SPH-D710 using xda premium
I have been thinking about my skills and I that if I'm in sales then I have to love what I sell. Well I love cell phones so I think that would be cake for me since I can talk non stop about them. Question is though how viable of the career is this for someone in their mid twenties, have a three year old son, on his own... Etc... Basically is a job at the sprint store a viable option for a career for me? Or is it more of a high school thing?
Sorry for derailing te thread btw. Hope you get the job!
Sent from my SPH-D710 using xda premium
newalker91 said:
We get the normal 20 month upgrades since our plan is free. Can only be purchased through Sprint's employee websites. Not difficult to save up for a phone though, considering 5-6 months of not paying a phone bill = MSRP for a phone.
Click to expand...
Click to collapse
How much discounts do they get on the phones??? 20%??
I have an interview at Sprint on Tuesday.
Sent from my Epic Touch using xda premium
This is all good info! Im applying at Sprint as we speak!
You're not interviewing in Cranberry, PA are you?
Sent from my SPH-D710 using xda premium
you get two year pricing (no MIR) once per year on handsets, and free service for your personal line. (EDRP)
You get 25% off of accessories, and up to 20 advantage club lines.
I worked at sprint for almost 3 years, I now work at Chase, but you should be happy with the position as long as you dont mind retail hours and holidays, and dealing with the most demanding (and arrogant) customers in retail. Lol
Korey_Nicholson said:
2) $29.99 Free & Clear Plan, 3000 minutes, Unlimited Text, and Data, but no subsidized devices. However, Sprint Rewards Me Plus allows you to buy a new phone every 6 months for the discounted price off-contract.
1)...Don't get mad
Click to expand...
Click to collapse
They stopped the 6month offer when the iphone came out now everybody gets the same 20 months no matter what.
I went through 3 total interviews with sprint trying to get a job there. Each one went great, but ultimately never got the final call back.
kawaski47 said:
I have been thinking about my skills and I that if I'm in sales then I have to love what I sell. Well I love cell phones so I think that would be cake for me since I can talk non stop about them. Question is though how viable of the career is this for someone in their mid twenties, have a three year old son, on his own... Etc... Basically is a job at the sprint store a viable option for a career for me? Or is it more of a high school thing?
Sorry for derailing te thread btw. Hope you get the job!
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I am a father of 3 and the does not work and I make enough to pay our bills in california of all places , so I would have to say it is a viable career, remember that if you do get hired this is corporate and they take care of us better than you average commission based 3rd party retailer benifits 401k stock investment and yes a free personal line for yourself + 30 advantage lines for freinds and fam.
Pretty Viable, but in sales it is about your own skill and dedication that makes it that way.
I'm not surewhat the true differences between corporate and preferred are as I seemingly get what all the corporate wigs get and more at my indirect store. Except for the advantage plus plan lol but truthfully I don't believe I would use it.
---------- Post added at 10:13 AM ---------- Previous post was at 10:11 AM ----------
Edit: as for advice, if your hired as a tech, make sure to pitch ready now as hard as sales...it doesn't as matter as much for techs but still impresses the company. And csat is verrry important
No they didn't you can still upgrade every six months through Sprint rewards me plus. But they only have select phones. I just ordered a phone last week.
Sent from my ICS GS2 EPIC 4G TOUCH
tprince1225 said:
No they didn't you can still upgrade every six months through Sprint rewards me plus. But they only have select phones. I just ordered a phone last week.
Sent from my ICS GS2 EPIC 4G TOUCH
Click to expand...
Click to collapse
Show me where this is !!?? need proof as I just got off the phone with employee care and no chance of that according to them
So lately I am seeing a lot of questions about where to buy a Galaxy Note 2 for the best deal without a contract. I currently have worked for Sprint for the past six years and have a lot of good loopholes and information on how to use the system to my advantage. I would like to share some information with you to help anybody who needs help getting their upgrades early, or anything else I can do to help.
So now even if you do not have an upgrade currently there is a way to get it early so you can pay the upgrade price, plus a little more but it will still be much cheaper than buying it outright. Here are the steps you need to follow to do this correctly.
You must call and ONLY call the retentions department aka cancellations. I have a direct number to this department that leads you directly to a person, so you do not have to listen to any automated system. You will have to dial this number 1-888-273-9460, next explain to the rep that you are in need of a new phone because you are having many issues with your current device. Tell them you would like to see if you are eligible for a "buyup" option and how much it will cost to do so. A buyup is an early upgrade that is basically buying out the rest of your contract to get your upgrade early. 90% of all customers I have done this for are eligible for this buyup from anywhere to $50-$150 depending on how far away you are from your upgrade. If eligible, you can ask them to go ahead and apply the buyup and the fee will be billed onto your account so you can pay it off later in payments if you like.
Now it takes usually about 20 minutes to 24 hours for the upgrade to become live on your account depending on how busy the department is because there is a department where these reps are manually pushing the upgrades through, usually I can get it pushed through for about 20 mins to an hour, simply ask them to expedite the buyup and tell them you are currently in a Sprint store waiting to pick up your new device.
So now you have an early upgrade for around $50-$150 and now you can upgrade to the Note 2 for $299.99. Many Sprint locations also have an in store Buyback program. This is where you can trade in your old device to receive money off your in store purchase. This is for those who do not want to sell their old phone on ebay or craigslist, the discount varies from phone models of course, but you can trade in an S2 for about $88, or you can bring in a bunch of older phones if you have them to help with the overall cost.
There is another way to receive some money off towards your bill if you are very close to upgrading. If you call the same department I listed earlier, you can tell them you are interested to hear some information about a Loyalty credit on your account. If you are eligible this is basically a program where Sprint will give you $50-$100 credit per line on your account in exchange for extending that lines contract for 1 more year. But if you are close to your upgrade already this is technically only a few months more since you are upgrading soon anyways. Now this will not always work but if you ask politely or get a nice rep you can usually always get this credit applied to your bill.
If you have any questions or need help, just PM me for info
Great information! Now I just used my upgrade to get the gs3....... I can do this right? jk lol I'm screwed lol guess I might have to just buy out right :/
Sent from my SPH-L710 using xda premium
wirefly friends and family has it for 219.99
loveshinesthru said:
wirefly friends and family has it for 219.99
Click to expand...
Click to collapse
Off contract?! I'LL TAKE TWO!
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moeinyoho said:
Off contract?! I'LL TAKE TWO!
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Click to expand...
Click to collapse
On contract most likely
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moeinyoho said:
Off contract?! I'LL TAKE TWO!
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
on contract
I took advantage of the buyout in store, however they required me to trade in my S2. Is this right or did I get one put over on me?
rkboid said:
I took advantage of the buyout in store, however they required me to trade in my S2. Is this right or did I get one put over on me?
Click to expand...
Click to collapse
They do require that in store, but we talked to retentions and they let us buyout the upgrade with no trade in.
I had my upgrade available and the Sprint store employee was having a hard time figuring out how to upgrade me without changing my sero plan. He sold me the device for the upgrade price and then did an esn swap. I didn't realize till later i had saved the activation fee and because it was a esn swap and I still have a upgrade eligibility on the same line.
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cbpagent72 said:
I had my upgrade available and the Sprint store employee was having a hard time figuring out how to upgrade me without changing my sero plan. He sold me the device for the upgrade price and then did an esn swap. I didn't realize till later i had saved the activation fee and because it was a esn swap and I still have a upgrade eligibility on the same line.
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score!
I am sorry to tell you he pulled a fast one on you. You are not required to trade anything in for a buyup. The buyup is solely charged to your bill. I would go back in that store and demand it back or you will call Sprint for fraud.
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Unknown_Hero said:
I am sorry to tell you he pulled a fast one on you. You are not required to trade anything in for a buyup. The buyup is solely charged to your bill. I would go back in that store and demand it back or you will call Sprint for fraud.
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you've been working for sprint for 6 years?
the misinformation in this thread is lol
This will not work for employees grrr
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---------- Post added at 07:25 AM ---------- Previous post was at 07:23 AM ----------
U only buyback phone if the eligible upgrade is not reset
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Interesting!
I'm pretty settled on wanting the GNote2 as my next device.. did I do a mistake by contacting/online chat earlier today? I just asked the rep if I was eligible for an early upgrade. Person told me I'm eligible for upgrade prices at 6/1/13, instead of 10/2013 lol.
Just tried this...rep said my Buyup was $275....They would give me 98 for my Galaxy2 then the Note 2 at 299. So my out of pocket would be $476.
I guess it is better then the new outright price.
im gonna have to try this since im not eligible until april
Sprint wanted to buy back my 16gb S3 for 128$ instead, I sold it to the gf for 320$ so I could get the Note 2 on upgrade.
.:Sent from my Sprint Galaxy Note II:.
Those that are inquiring about this and getting actual buyout numbers would you please post how long you have left on your contract?
Might help the rest of us get an idea of what our buyout would be without calling. Like myself, I have 1 year left on my contract and will probably try to call tomorrow to see what my buyout would be. Will report back if I get the time to make the call.
For me my ETF is $240, I figure I could get $350 for my S3 currently and move to Verizon.
So
240+299=$539
$539-$350=$189 out of pocket
I am trying to tough it out with Sprint though because if I go to VZW that still leaves my wife with Sprint for another year or until I pay her ETF as well. Hoping for a decent buyout price and maybe a loyalty credit to sway me to stick around.
My brother bought out his upgrade in oct right before the note 2 came out. his upgrade was elegible in may and he paid 100. ( I did it for him, as he is on our account, so I know this to be accurate)
Unknown_Hero said:
So lately I am seeing a lot of questions about where to buy a Galaxy Note 2 for the best deal without a contract. I currently have worked for Sprint for the past six years and have a lot of good loopholes and information on how to use the system to my advantage. I would like to share some information with you to help anybody who needs help getting their upgrades early, or anything else I can do to help.
So now even if you do not have an upgrade currently there is a way to get it early so you can pay the upgrade price, plus a little more but it will still be much cheaper than buying it outright. Here are the steps you need to follow to do this correctly.
You must call and ONLY call the retentions department aka cancellations. I have a direct number to this department that leads you directly to a person, so you do not have to listen to any automated system. You will have to dial this number 1-888-273-9460, next explain to the rep that you are in need of a new phone because you are having many issues with your current device. Tell them you would like to see if you are eligible for a "buyup" option and how much it will cost to do so. A buyup is an early upgrade that is basically buying out the rest of your contract to get your upgrade early. 90% of all customers I have done this for are eligible for this buyup from anywhere to $50-$150 depending on how far away you are from your upgrade. If eligible, you can ask them to go ahead and apply the buyup and the fee will be billed onto your account so you can pay it off later in payments if you like.
Now it takes usually about 20 minutes to 24 hours for the upgrade to become live on your account depending on how busy the department is because there is a department where these reps are manually pushing the upgrades through, usually I can get it pushed through for about 20 mins to an hour, simply ask them to expedite the buyup and tell them you are currently in a Sprint store waiting to pick up your new device.
So now you have an early upgrade for around $50-$150 and now you can upgrade to the Note 2 for $299.99. Many Sprint locations also have an in store Buyback program. This is where you can trade in your old device to receive money off your in store purchase. This is for those who do not want to sell their old phone on ebay or craigslist, the discount varies from phone models of course, but you can trade in an S2 for about $88, or you can bring in a bunch of older phones if you have them to help with the overall cost.
There is another way to receive some money off towards your bill if you are very close to upgrading. If you call the same department I listed earlier, you can tell them you are interested to hear some information about a Loyalty credit on your account. If you are eligible this is basically a program where Sprint will give you $50-$100 credit per line on your account in exchange for extending that lines contract for 1 more year. But if you are close to your upgrade already this is technically only a few months more since you are upgrading soon anyways. Now this will not always work but if you ask politely or get a nice rep you can usually always get this credit applied to your bill.
If you have any questions or need help, just PM me for info
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Your signature says retailer. So is that corporate or "retailer".
Your numbers may be a little off. Just wanted to point out what I've been seeing.
The UpgradeNOW program starts at $200. It would be foolish to start at $150. ETF for a smart phone is $350. No way they would let you. You have to be xx months in. If you go into the store, they can do it for you.
Loyalty Credit is at the reps discretion. Starts at $25 and they don't always require you to extend your contract. Why? Extend for 1 year, upgrade later on and poof! They just gave you money for nothing. They promise you $xx for xx months. They don't follow through and then tell you, you're not eligible for that offer. The offer has to show. Misleading reps. I even asked a "research" team to listen to the phone call where the rep promised to me and I confirmed that if I called back it would be available. Lies.
Buyback program is next to nothing in most cases. Original Epic and EVO's are $32-$38 or so. Easily sell for double that and get cash. Older phones are worth nothing. I wouldn't even bother. They have to work and can not have water damage.
Anyone that's ventured this far onto these forums are more than likely to resell on CL or in the Marketplace. Not trying to butt heads or say you're info it wrong, just pointing out some facts. Sprint has come around in their favor and waiting your 22 months is becoming a major option. They took away all the good loopholes.
A few weeks back I called a rep to ask about my ETF to cancel and go to Verizon for the Note II. The lady I spoke with offered me the Note II for $249. I didn't t buy the phone at the time. The rep noted it on my account. I called back last night and spoke with another rep.
He honored the offer, even though I wasn't told all the details correctly the first time I called, and long story short, I renewed my contract and have a Note II on the way.
I ended up paying $312 {289.99 +tax) and got bill credits totalling $97, free overnight shipping and he waived the upgrade fee.
Thanks Phillip!
Att does this for all their products. If you have uverse they theyll give good discounts on it too.
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I love ATT Retention dept as well. They gave me $100 in credit just because I said I was thinking of switching to T-Mobile. Didn't have to upgrade or anything. They just gave it to me.
Same
ATT has been nothing but fantastic this time around. I am actually coming from Verizon and I wanted the Note 2 on a couple of our 5 lines. However, Verizon was being very...unfriendly towards my interest with this phone. We had 3 lines that were ready for upgrade immediately. However, in trying to sign our new 2 year contract to Big Red, they wanted a $30 upgrade fee per line. Additionally, two of our lines were going to lose their unlimited data. The third was going to drop from 4GB down to 2GB per month. They were in no way willing or interested in working with me to keep me as a customer. So, I immediately requested to cancel all lines of service. They threw a fit at that but that's a different story. In any event, I wound up doing a bit of shopping around for an alternative carrier. After deciding on ATT, I visited my local Best Buy due to the ATT corporate store being crazy busy during my lunch break. Best Buy got me set up with the Note 2 and also price matched Amazon Wireless. So, I walked out that day with 3 Notes for $175 a pop. However, the guy at Best Buy somehow set our share plan on different data plans per line. This next bit is where ATT customer service shines. I called in to have the matter addressed. It was a super friendly call from start to finish. I wasn't upset to begin with but had I been, the rep was super friendly and I'm sure it would have been de-escalated. At the end, to compensate me for the "inconvenience" of having to call in, she waived my first months bill entirely. That's what I call customer satisfaction. ATT might not have the same coverage, call quality, or speeds when compared to Verizon in my local area. However, the customer service more than made up for it in my book.
+1
Just got them to match the amazon $179 price minus Best Buy phone freedom ($50)....out the door $136 after taxes. No complaints here....
mykwalkr said:
Just got them to match the amazon $179 price minus Best Buy phone freedom ($50)....out the door $136 after taxes. No complaints here....
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Wow, I'm jealous. But I don't think BBuy would've done that for me - I wasn't eligible to upgrade till June of next year.
AT&T Retentions
raduque said:
Wow, I'm jealous. But I don't think BBuy would've done that for me - I wasn't eligible to upgrade till June of next year.
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This was from AT&T retention department....I just asked them if they could match this price before I bought it from BB.
Just wanted to say thanks for this thread.
I purchased two SGN2's last week at an ATT store, as they were the only ones carrying them in my area. We got the $100 off the second phone deal. After seeing this I called them last night and got the response to call a different number that wasn't currently open. She did credit my activation fees though ($86).
This morning, i called the number she referred me to and they said they did not handle that type of thing, Then forwarded me to another dept. After being disconnected and calling back the rep kindly credited me $120 to my account, I did not want to push the Amazon Wireless price and I am extremely happy with this.
Thank you All!
I believe my price came to $189.99 per phone. Plus free activation.
Is there a direct number to the retentions department? I qill be getting the note 2 today if i get paid.
Thanks in advance
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Just scored my note 2 for 100 bucks since amazonwireless has the note 2 for sprint for 99$. They also waved activation and shipping. Needless to say im stoked
\/icious said:
Just scored my note 2 for 100 bucks since amazonwireless has the note 2 for sprint for 99$. They also waved activation and shipping. Needless to say im stoked
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The att version?
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jyazzie110 said:
The att version?
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yes
A couple weeks back I was having problems with my Galaxy S 2 that I already had replaced under warranty for factory defects, This time around was a charging issue. (Always says its charging) So I asked them if they would be able to allow me to upgrade because I was extremely unsatisified with the phone and they went ahead and upgraded me. I told them about XDA people reporting getting the phone for 199 from other reps and that Amazon Wireless was running a special for 199. They had me pay 330 which was about the price for the phone and the tax for it, waived the upgrade fee and credited my account a whole 150 bucks. Needless to say I was very satisfied, On top of that she even through in 2nd day delivery. So I had my replacement device within days, and my phone bill this month was a mere 30 bucks.
\/icious said:
yes
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Thats awesome!!!!! Maybe u could pm me the number u called and what u said to get it for that price?? I would appreciate it alot!
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jyazzie110 said:
Thats awesome!!!!! Maybe u could pm me the number u called and what u said to get it for that price?? I would appreciate it alot!
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i just dialed 611 went to the upgrades/service change option and chose other. I talked to the girl and asked her if they would price match that offer and she said yes. I had not already ordered he phone though so i did it through her. It all depends on who you egt to deal with in the long run.
Meh, not that big of a deal. The phone is 174 at Amazon.
:good: for AT&T Retentions over here.
I just got off the phone with them for a completely different issue. The price of the device wasn't an issue for me. I got my Note II for only $63 and some change. But, anyway, I saw a thread on another website, where a lot of people were complaining about our devices not coming with the much vaunted multi-view capability. There were many people reporting that when they complained to AT&T about it and threatened to cancel service, as a way of trying to give them an incentive, AT&T offered either a large one-time credit or a temporary monthly reoccurring credit. The typical result was getting $10 knocked off your bill for 12 months. Sure enough, just before I got off the phone with the retentions rep I spoke to, she offered me $10 off my bill for the next 12 months as a way for AT&T to apologize to me. I'm quite happy about that.
Vandam500 said:
Meh, not that big of a deal. The phone is 174 at Amazon.
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Heard amazon is on backorder with the note 2?? I may be wrong.
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I spent an hour and a half on the phone with them today. The best I could talk my way into was a discount to $274.99 and a $100 credit on my bill. I guess considering my upgrade isn't available until may 13 its not all bad. I kept throwing the amazon deal out but they wouldn't price match it outright on the device.
\/icious said:
i just dialed 611 went to the upgrades/service change option and chose other. I talked to the girl and asked her if they would price match that offer and she said yes. I had not already ordered he phone though so i did it through her. It all depends on who you egt to deal with in the long run.
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BTW are u a new customer or did u upgrade?
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