Sprint customer service - Samsung Epic 4G Touch

No offense to any employees here on xda, but wow. Some (97.996%) of the people that work there are clueless.
Walked in asked for the samsung epic touch dock, they talked back in the office about it. Came out and said this for the epic touch.
turns out no. not even close
Moral of the story, sprint, hire xda members.
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Best buy too
Samsung Galaxy S Dos indeed

A lot of coworkers at radioshack have no clue about anything that has to do with phones... Its sad..
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Jusy dont get it . They literarily dont know anything they need too and they hang up when they know there wrong.
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I tried to apply for a sprint job, but **** I never get pass the stupid personality test or whatever it is. I know way more then most sprint employees, but don't get the chance because of that stupid test.

Honestly, customer service related to anything (not just technology) is just flat out pathetic anymore.
I've gone to an autoparts store where the guy knew less about cars than my grandma.
There's no money in customer service so there's no desire to be good at it.

Dont agree with that people should be working extra hard considering the state of the economy.
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Kurupt1 said:
Dont agree with that people should be working extra hard considering the state of the economy.
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I'm sorry?
I personally wouldn't be too interested in doing a job well that can't even pay a liveable wage.
You'll find that to be true moreso with customer service jobs than other fields.

ok sure your right all customer service sucks

Kurupt1 said:
ok sure your right all customer service sucks
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Hmm?
I didn't say that, just that it has gone down hill significantly.
Sprint's representatives can be pretty ridiculous.
I once heard A female manager at a local Sprint store related processing power to data speeds for the Evo.
Something of the nature of "The data is faster on this phone over others because it has a 1 ghz processor"
You could clearly tell she had no clue what a processor was. Much less any relation to data speeds.

mattykinsx said:
I'm sorry?
I personally wouldn't be too interested in doing a job well that can't even pay a liveable wage.
You'll find that to be true moreso with customer service jobs than other fields.
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meh I made 14 a hour at charlton inc (comcast/timewarner/charter 3rd party calling center)
But that was because of commision and I busted my ass for a whole year then the company got bought out and laid off all sales/customer service reps making over 10 a hour and went through a temp agency to get mindless morons with no work history/education or had a major criminal charge...
Without a proper education (college/internship) you wont make much more than 25k a year
Unless you know someone ;p
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nate420 said:
meh I made 14 a hour at charlton inc (comcast/timewarner/charter 3rd party calling center)
But that was because of commision and I busted my ass for a whole year then the company got bought out and laid off all sales/customer service reps making over 10 a hour and went through a temp agency to get mindless morons with no work history/education or had a major criminal charge...
Without a proper education (college/internship) you wont make much more than 25k a year
Unless you know someone ;p
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My point exactly.
You get what you pay for when it comes to workforce.

mattykinsx said:
My point exactly.
You get what you pay for when it comes to workforce.
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True true I have a really good store by me but tge manager is a moron... Everyone else seems to at least research a bit before and after a phone is released
I asked the manager if they knew when the evo 3d was coming out (back in may when I switched to sprint from tmo) and she said "yeah we have them in stock"
I about **** my pants when she said that.....
Then she walks me over to the evo 4g...... I never asked that box of rocks for h elp after than.... Bet she makes atleast 30-35k a year tho... Or has a rich husband cuz shs has a 2011 cadillac cts-v :/
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nate420 said:
True true I have a really good store by me but tge manager is a moron... Everyone else seems to at least research a bit before and after a phone is released
I asked the manager if they knew when the evo 3d was coming out (back in may when I switched to sprint from tmo) and she said "yeah we have them in stock"
I about **** my pants when she said that.....
Then she walks me over to the evo 4g...... I never asked that box of rocks for h elp after than.... Bet she makes atleast 30-35k a year tho... Or has a rich husband cuz shs has a 2011 cadillac cts-v :/
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Click to expand...
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Or has a $5000 house and $50000 car.

mattykinsx said:
Or has a $5000 house and $50000 car.
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Click to collapse
Lololol
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fetalp said:
I tried to apply for a sprint job, but **** I never get pass the stupid personality test or whatever it is. I know way more then most sprint employees, but don't get the chance because of that stupid test.
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Click to collapse
This. Same thing here.
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mattykinsx said:
I'm sorry?
I personally wouldn't be too interested in doing a job well that can't even pay a liveable wage.
You'll find that to be true moreso with customer service jobs than other fields.
Click to expand...
Click to collapse
I emphatically disagree. I was raised with a solid work ethic of doing your best no matter what job you have. I have a bachelors in Finance but work in crappy C.S making pay I'm ashamed to even say, but do I do it half-arsed, no.
Sent from my SPH-D710

Those personality tests are not that hard... The hardest ones are for at&t and best buy.. All you do is answer as honest as possible.. Most people say answer with "strongly agree" or "strongly disagree" but some of the questions are borderline and answering like a machine from irobot *(the ones that are 3 law "safe") will send a flag to the employer... And they will know if your being honest or not
But yes I agree, I commit my self to my job and try to learn something new every day (I suffer from sever ADD) so anything to keep me active weather its improving or learning helps... Rather than doing a half ass job and slacking off for 8 hours
*disregard the analogy if you never seen irobot
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Related

Stock rooted EL13 with 3 free months of Sprint's hotspot!

Really wanted to flash this ROM but didn't want to lose the hacked hotspot. A co-worker told me he got a free 30 trial, so I thought id try. After hearing "oh no we cant do that" twice, I was transfered third time to Alex.
I was super polite and asked like I probably wouldn't get it. He asked me if I had tried it before and I lied and said no. Long story short, he gave me 3 free months-until March 14.
In my experience, being very polite makes people MUCH more willing to help you.
Sent from my Kindle Fire using xda premium
newalker91 said:
Congrats. I can vouch that being nice to your carrier will get you much further than being a jerk. Granted, there will be times when being a jerk is necessary. Working for the carrier you're fighting can be great for raising some major hell
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I can vouch for this as well. I had one of those 3g USB internet things and it was terrible. Half of the time it was unusable. They let me out of my 2 year contract a year early, waived the ETF's and reset that line so I could get this phone at new 2 year price. I killed them with kindness and they took care of me. Actually, Sprint has always been great as far as customer care with me
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JohnCorleone said:
I can vouch for this as well. I had one of those 3g USB internet things and it was terrible. Half of the time it was unusable. They let me out of my 2 year contract a year early, waived the ETF's and reset that line so I could get this phone at new 2 year price. I killed them with kindness and they took care of me. Actually, Sprint has always been great as far as customer care with me
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Click to collapse
ditto, love sprint. I got a free airave they gave me the full 150 upgrade a year early.
They're always quick to help me and offer solutions way better than what I'd expect.
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Oh no..the secret's out...
Be nice to us and we'll help you...
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Why is this a shock or surprise? Have you never worked in customer service?
Everyone should be required to work in a customer service type of job for the first 6 months of their working life. It taught me a lot.
When I was in High-school I became the assistant manager of the place I worked and I'd bend over backwards to help customers who had issues, but were nice. The assholes got little or nothing.
When I worked in a call center the assholes got put on hold while I went pee or ate a snack, and then the call would "drop" LOL, good times.
I only wished it worked the same for me with Charter Cable and Dish Network. I have gotten the run around a few times from them. I have nothing negative to say about Sprint. Never a dropped call, 4g since launch day of the OG Epic and great customer service.
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Comcast gave me a window that was from 8am to 8 pm no call no show >_<
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Being nice to Sprint got me a free Airrave and a new line I just opened they wave the 2 year agreement because I wanted to cancel. Directv game me 3 new boxes and a free DVR HD box as well just to stay... So you are right being nice has its rewards... but like already posted being a hard ass does come in handy at times
[QUOTE=
Did the same to me.I love their window appointments
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eagercrow said:
Why is this a shock or surprise? Have you never worked in customer service?
Everyone should be required to work in a customer service type of job for the first 6 months of their working life. It taught me a lot.
When I was in High-school I became the assistant manager of the place I worked and I'd bend over backwards to help customers who had issues, but were nice. The assholes got little or nothing.
When I worked in a call center the assholes got put on hold while I went pee or ate a snack, and then the call would "drop" LOL, good times.
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Let me guess you worked for At&t? I got that without being rude or loud with them.
I've never had a problem with sprints customer service and if I do I just hang up call back and get someone who is nicer lol
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Just received my bill from Sprint today. It has a curious statement below the previous balance. It says Dec 14 Discretionary Sales Credit -$25.00!! The tech that gave me the trial hotspot gave me $25 off my bill as well without telling me- what a pleasant surprise after spending so much $ over the holidays. I wish I could tell his supervisor how great a job he did and how happy I am.
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Got screwed...So I got 2 blacklisted phones...what should I do?

Will they work on any other carrier if I unlock them?
lol how did you manage that?
G1_enthusiast said:
lol how did you manage that?
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Click to collapse
So will they work on another carrier?
Yes, they will. Att
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Karakoram2 said:
Yes, they will. Att
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Thanks alot man....
sounds like a stolen device...admin should lock these cause its seem very fishy...
just saying, i hate thieves and i'm sure most of us here would be too if your phone got stolen
G1_enthusiast said:
sounds like a stolen device...admin should lock these cause its seem very fishy...
just saying, i hate thieves and i'm sure most of us here would be too if your phone got stolen
Click to expand...
Click to collapse
Hello I got tricked into buy New phones.. I am not the thief here. I lost alot of money.
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Make sure you flash a skyrocket radio.
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pachi72 said:
Hello I got tricked into buy New phones.. I am not the thief here. I lost alot of money.
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Click to expand...
Click to collapse
I don't think he was referring to you... I think he was trying to say that Admin should make a sticky that people should really check the phone's imei at tmobile store to see if they're blacklisted.
pachi72 said:
Hello I got tricked into buy New phones.. I am not the thief here. I lost alot of money.
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Click to collapse
its not new if its "blacklisted" its call buying it used, you would not have this problem if you bought it new.
either way eventually tmobile gonna track you down. keep us updated if it work
i also was scamed i bought a amaze from Clist called Tmobile with imei # and thy said it was good.i used the phone for 3 weeks, then i droped it broke the screen and call insurance to get it replaced thy said the phone was reported lost and will not replace the phone. the insurance company had the phone black listed but tmobile did not.
so now im stuck with a amaze with cracked screen that still works on tmobile but is black listed with insurance.
moral of the story is you have to call tmobile and asurion with the imei # before you buy a phone from someone other then Tmobile
Return it and get your money back. You have been scammed.
It seems that this kind of thing is happening more often since T-mobile started blacklisting phones that are reported list or stolen. Also they are blacklisting phones that have been purchased on a payment plan and the owner terminated the contract and never paid for the phone or the ETF.
Good luck
Sent from my Nexus One using XDA App
I personally stopped trading/selling phones on cl because there are just too many kids and immature people to deal with. plus now with all this there is no guarantee that you are getting a quality product. Just contact the person and demand your money back. Tell them you'll take them to small claims court. You have evidence from Tmobile and Ashton that the phones were reported lost/stolen. And you were not aware of that at the point of sale.
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One way to protect yourself is checking the database at http://www.checkmend.com/us
Ask the seller the phone IMEI before buying. If the phone is not legit you will never hear from the seller.
Which phones are these ???
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Sucks that it's pretty much not remotely safe to buy phones from craigslist anymore. I have been doing it for years and always got the latest and greatest cause some idiot had not idea how much their phone was really worth. But with all this blacklisting now at tmobile, i think i am done with that practice .
Sell them to me ???
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I thoug you guys were smart enough!!
All of you ... All you gotta do its say your phone drop at the peer near the beach or a lake or sumething similar,, and insurance dosnt even care they will send you a new phone ohh also tell them you need accesories cause your dog bit them all haha i have done this **** so many times trust me you just got to call them or visit their website its faster phoneclaim.com, and you will have a new phone.. If you are a little ***** dont try this at home please hahahahaha
why lie? Asurion can see what you own, and what you've been using. You saying these things encourages others to continue this fraud business. You should be banned for saying something like that.
joselarajan87 said:
All of you ... All you gotta do its say your phone drop at the peer near the beach or a lake or sumething similar,, and insurance dosnt even care they will send you a new phone ohh also tell them you need accesories cause your dog bit them all haha i have done this **** so many times trust me you just got to call them or visit their website its faster phoneclaim.com, and you will have a new phone.. If you are a little ***** dont try this at home please hahahahaha
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Click to collapse
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chib1panda said:
why lie? Asurion can see what you own, and what you've been using. You saying these things encourages others to continue this fraud business. You should be banned for saying something like that.
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Click to collapse
im sharing my info , thats all , you should be banned for been dumb , and no they dont know what you are using, if im writin this its ebecause i know, and obviosly u dont. You just talk bro i suggest you save your words if you havent done this in the past, when you actually do it yourself n find out how does it work, then you can talk

No more bypassing throttle!!!

I've been bypassing throttling for months!!! Now it seems T-Mobile stuck there hotdog in the throttle HOLE!!! Too bad I was sucking 20gb plus out of them a month..... Time to pay for more data... my bills already 120.00$ a month for unlimited.... unlimited my arse!!!! BLOOD SUCKERZ
4:19 got a min.?
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Someone didn't spot the asterisk by the data plan advertisement.
Cool story bro.
Old news...they spotted it last month
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spodie said:
I've been bypassing throttling for months!!! Now it seems T-Mobile stuck there hotdog in the throttle HOLE!!! Too bad I was sucking 20gb plus out of them a month..... Time to pay for more data... my bills already 120.00$ a month for unlimited.... unlimited my arse!!!! BLOOD SUCKERZ
4:19 got a min.?
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Click to expand...
Click to collapse
Cool story bro. Welcome to the real world.
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spodie said:
I've been bypassing throttling for months!!! Now it seems T-Mobile stuck there hotdog in the throttle HOLE!!! Too bad I was sucking 20gb plus out of them a month..... Time to pay for more data... my bills already 120.00$ a month for unlimited.... unlimited my arse!!!! BLOOD SUCKERZ
4:19 got a min.?
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Cool story! waiting for the movie now.
the guy is just stating his experience... no need to be negative
Yea old news buddies. Been that way for like 2 months! But I don't care anymore because im getting Comcast installed in the morning!
Killing Zombies With My Galaxy S II
common knowledge exploits that cost major corporations money are quickly patched.
shouldnt really surprise anyone.
Sent from my SGH-T989
jordanishere said:
common knowledge exploits that cost major corporations money are quickly patched.
shouldnt really surprise anyone.
Sent from my SGH-T989
Click to expand...
Click to collapse
It probably doesnt help when people are getting 20gb+ on cell data.
sarni84 said:
the guy is just stating his experience... no need to be negative
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I'm not trying to be negative but all the information is out there. It just takes a little time to read what you are actually signing and agreeing to before just blinding putting your signature down and giving out your info.
Even though they say it is unlimited, it is still technically true. You can still eat as much data as you can, but after you go over the subscribed plan, you get throttled. Yea, the speeds suck, but technically you can still 'use data'. This is actually not an uncommon practice for major ISPs looking get a few more bucks in forcing heavier users to upgrade. This is no different.
That is true but that does not mean it's right. You are basically giving companys the o.k to use clever wording in ads and not live up to there word.
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androidrook said:
That is true but that does not mean it's right. You are basically giving companys the o.k to use clever wording in ads and not live up to there word.
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Click to expand...
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Not quite. When it has become an industry standard to do, you basically have no alternatives. Sprint? I guess that is one 'exception' but with everyone migrating to them it clogs them up just the same with an different type of throttling that is caused by other users instead of the company itself.
No one told them it is ok to define 'unlimited' for us, but when they all took the same stance, it's hard to shop around and pick someone that doesn't because when you find someone that doesn't throttle, they'll probably have even worse service than you would get from t-mobile.
androidrook said:
That is true but that does not mean it's right. You are basically giving companys the o.k to use clever wording in ads and not live up to there word.
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Click to expand...
Click to collapse
Just wondering, when does advertising or politics not deploy this tactic? Their goal is to sell you something rather to make you want to buy it. They don't need our OK to do this. It would be more surprising if they didn't do this actually. Right and wrong really don't usually have much impact on marketing as long as there is the slightest bit of truth imbedded in the statement. We don't have "4g" either much less "bottomless unlimited 4g" we have an allotment. Not trying to be argumentative just pointing out a realistic perspective on how things are marketed to us.
Lol I mean off topic, but does diet coke make one skinny? Biggie size make you buff? LOL sorry my 2¢
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thatguyitsme said:
Just wondering, when does advertising or politics not deploy this tactic? Their goal is to sell you something rather to make you want to buy it. They don't need our OK to do this. It would be more surprising if they didn't do this actually. Right and wrong really don't usually have much impact on marketing as long as there is the slightest bit of truth imbedded in the statement. We don't have "4g" either much less "bottomless unlimited 4g" we have an allotment. Not trying to be argumentative just pointing out a realistic perspective on how things are marketed to us.
Lol I mean off topic, but does diet coke make one skinny? Biggie size make you buff? LOL sorry my 2¢
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Click to expand...
Click to collapse
Edit: most sprint users have 3g that they will never use 2gb or 5gb of (that I know anyway) ... but everyone with a smartphone pays $10 extra for it. And sprint owes me $50since August! LOL my bad I'm done
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Teo032 said:
Cool story! waiting for the movie now.
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Lmao
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well thats why i switched to simple, im still being throttled but i pay 60 bucks and speed is ok, i got tired of overpaying for getting throttled and in three months those savings will be the 200 i payed for the cancellation after that is money in my pocket, after the vibrant and this i've learned my lesson, from now on im buying all my phones out of contract.
This is what happens when people abuse the system. Yeah I agree being throttled sucks but when u get service you agree to that. No need to complain about it later. In the end everyone's prices go up. I'm actually kinda happy they patched it up. If u want more data, pay for it.
I'm not sticking up for T-Mobile. All I'm saying is that we as customers agree to the terms they set forth which includes throttling after going above allotted data.
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shehrammajid said:
This is what happens when people abuse the system. Yeah I agree being throttled sucks but when u get service you agree to that. No need to complain about it later. In the end everyone's prices go up. I'm actually kinda happy they patched it up. If u want more data, pay for it.
I'm not sticking up for T-Mobile. All I'm saying is that we as customers agree to the terms they set forth which includes throttling after going above allotted data.
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
more than 10gb is abusing the system if you only have 2gb plan. To get to 20gb you must do a whole lot of video streaming. If streaming Netflix all day is not abusing the system , what is?
jim93 said:
more than 10gb is abusing the system if you only have 2gb plan. To get to 20gb you must do a whole lot of video streaming. If streaming Netflix all day is not abusing the system , what is?
Click to expand...
Click to collapse
Probably people abusing the system and tethering to save some money.
I regularly pull 50gigs/week on a hardline connection, but that's what it's for. I don't try that kind of crap on a wireless data plan. Plus my speeds are a whole lot more consistent.
If people would have kept there mouth shut instead of telling everyone and their mother it would still be open.
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Sprint Employment

Hey question for all you under sprints employ. I am looking into a position at a local sprint store they are looking to fill. Sales/tech rep or whatever. I was wondering if any sprint guys would give me some info. Do you enjoy working for sprint? How is the pay? Whats an average paycheck between hourly and commission? How do they treat you? Is it hard to go to shool while working there? (Im in college) I have a fairly stable job right now but it doesn't pay very well and I hate it. The last time I was in the sprint store I knew twice as much about phones as the one guy and was helping customers around me. I think I would thoroughly enjoy it but am looking for the inside scoop...
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Hey, I just started at a local indirect dealership 2 weeks ago. I'm a junior in college and I'll tell you that it doesn't interfere. Our store hours are from 9a to 6p so its not like an all day gig. This is an indirect store so sprint does not own it. We are like a liaison between customers and sprint. I'm treated very well and believe it or not, sprint does a nice job answering questions I have about sales, tech, markets or anything. I make 9 an hr plus com. And sprint has the my rewards program as an incentive.
I say try it out, each store is diff....
Sent from my SPH-D710 on CM9 + dat tablet mod!
I wanna know too lol.
My brother has 7 years working for sprint and he really enjoys it . He's a Regional Manager in New York now and its a lot of work but he has never complained about the company and they pay him well too.
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Thats to funny i do the same thing in the store as well... Lol...
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Sprint tech is an awesome job, if you know what you are doing. Also, the clientele of each particular store greatly affects how content you are in the job. I worked at an indirect dealer for many years. I loved it at one location, survived at another, and finally told the populace to stick their phones up their asses at the last one.
Most of the time people are cool, but other times you have ignorant assholes who can't understand how dropping their phones in a lake, IS THEIR FAULT. Sprint doesn't owe you the world because you pay for a service millions of others do.
Good luck in your endeavor, the only thing I can advise you, is to treat every person the way you would expect to be treated.
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azyouthinkeyeiz said:
Sprint tech is an awesome job, if you know what you are doing. Also, the clientele of each particular store greatly affects how content you are in the job. I worked at an indirect dealer for many years. I loved it at one location, survived at another, and finally told the populace to stick their phones up their asses at the last one.
Most of the time people are cool, but other times you have ignorant assholes who can't understand how dropping their phones in a lake, IS THEIR FAULT. Sprint doesn't owe you the world because you pay for a service millions of others do.
Good luck in your endeavor, the only thing I can advise you, is to treat every person the way you would expect to be treated.
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
Every job I have had has been customer service so I feel your pain. But I am also very used to that part of it. 9 an hour plus commission would be more than I now make which is itself enough incentive to try. I just met and chatted w/ the regional manager and could get an interview quick. I think it is an environment I would thrive in. I have experience for sales, passion for tech, and am quite familiar with android software. Thanks for the info guys
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cknuth said:
Every job I have had has been customer service so I feel your pain. But I am also very used to that part of it. 9 an hour plus commission would be more than I now make which is itself enough incentive to try. I just met and chatted w/ the regional manager and could get an interview quick. I think it is an environment I would thrive in. I have experience for sales, passion for tech, and am quite familiar with android software. Thanks for the info guys
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Its okay but our manager pretty much hates technicians because he says they don't make money for the store like sales reps do... (sigh)
Sent from my Genesis that does what Nintendon't
tuscani1821 said:
Its okay but our manager pretty much hates technicians because he says they don't make money for the store like sales reps do... (sigh)
Sent from my Genesis that does what Nintendon't
Click to expand...
Click to collapse
That's one of the main problems with uneducated management in this country. They greatly undervalue the people who really keep the business running. Too much focus on increasing MRR can destroy a company.
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LordJummy said:
That's one of the main problems with uneducated management in this country. They greatly undervalue the people who really keep the business running. Too much focus on increasing MRR can destroy a company.
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Click to expand...
Click to collapse
Agreed
Sent from my Genesis that does what Nintendon't
tuscani1821 said:
Its okay but our manager pretty much hates technicians because he says they don't make money for the store like sales reps do... (sigh)
Sent from my Genesis that does what Nintendon't
Click to expand...
Click to collapse
The store is a smaller one. There isn't a whole department of techs like the larger one I went to. Its usually about 3 guys and the manager so its more like sales/tech...
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As a tech, its been the only job I haven't grown to hate after a year lol.
I really do love it. Could the pay be better? Hell yes. But the benefits are great. Do I feel under appreciated as a tech? Of course. But silently knowing you keep the wheels moving is gratifying. The only part that gets on my nerves is inventory. Techs are solely responsible for that, and it's just tedious. But the actual repair aspect is cake.
The ability to get free phones, whether it be through the advocate program or from the OEMs holding events where they give them away, is the best part, if you're a geek like me. I got my E4GT for free 3 months into the job, so I was pretty much hooked after that lol.
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squshy 7 said:
As a tech, its been the only job I haven't grown to hate after a year lol.
I really do love it. Could the pay be better? Hell yes. But the benefits are great. Do I feel under appreciated as a tech? Of course. But silently knowing you keep the wheels moving is gratifying. The only part that gets on my nerves is inventory. Techs are solely responsible for that, and it's just tedious. But the actual repair aspect is cake.
The ability to get free phones, whether it be through the advocate program or from the OEMs holding events where they give them away, is the best part, if you're a geek like me. I got my E4GT for free 3 months into the job, so I was pretty much hooked after that lol.
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Nailed it. I hate doing inventory soo much. It's such a huge responsibility if something goes wrong
Sent from my Genesis that does what Nintendon't
Its a 6 store franchise I applied for. I mentioned employment in store and got interviewed on the spot. Crushed the interview. Looking really good. Thanks for all the insight. After the interview I am pretty pumped about it. It should be a huge upgrade from my current job.
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cknuth said:
Its a 6 store franchise I applied for. I mentioned employment in store and got interviewed on the spot. Crushed the interview. Looking really good. Thanks for all the insight. After the interview I am pretty pumped about it. It should be a huge upgrade from my current job.
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Welcome to the team!
Sent from my Genesis that does what Nintendon't
What was the process of applying?
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Always remember - honesty is the key to success (and happiness in my experience). Honesty with yourself above all else. Apply this to your work & personal life, and you will succeed. Congrats on the new employment!
Do you guys find there is a lot of fluctuation month to month of your commission numbers?
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cknuth said:
Do you guys find there is a lot of fluctuation month to month of your commission numbers?
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Very much so depending on surveys. We are graded as a whole, so if one guy gets a bad survey there goes commission out of everyone's pocket
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tuscani1821 said:
Its okay but our manager pretty much hates technicians because he says they don't make money for the store like sales reps do... (sigh)
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Then he does not need to be manager! That tech depending pin how good he or she is might make a difference in return customers. My local repair center has a great tech and lousy customer service.
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Replacement phone T-Mobile? Refurbished?

My friend is on contract on T-Mobile he got the note 2 a month ago and he told ordered two replacement refurbished note 2's then he's done with T-Mobile he ain't sending it back or nothing just done paying it and keeping the phones. I told him he can get into trouble for that he can right?? Or does it just mess up his credit? He did it three years ago and nothing happened besides probably bad credit now.
I know a lot of people on Craigslist be getting new phones without battery and back piece and I once bought one and it wouldn't read my Sim card because he never paid it I'm guessing.
The phone will black listed, side note I exchange phones a bunch due to defects or little things Tmobile is becoming much more strict about what they will exchange abs are now charging $5-$20 to process exchanges I wouldn't be surprised if a bill is coming his way soon
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But what else will happen since he done paying and not sending the phones back?
shaqqq said:
But what else will happen since he done paying and not sending the phones back?
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They may bill for a full cost of a replacement phone. I used to work for a t-mobile dealer LONG time ago (9 years ago) and they did the same thing. If we had a customer walk in, we process an exchange on their behalf. But we tell them if they don't send original phone back, they will be getting a large bill. And few people did. T-Mobile does work with them, and will take the charges out if you return the phone.
The phones will be blacklisted. If he sells them the new owner is screwed. Maybe he is Ok with that. If he is, find another friend as this guy proved himself to be a slime ball.
Hastily spouted for your befuddlement
shaqqq said:
But what else will happen since he done paying and not sending the phones back?
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You ever see "bad esn" in an ebay auction description for a cell phone...that is what your buddy's phones will have. They can pretty much can be used as a wifi mini tablet, unless he is able to flash the phone to another gsm carrier. Regardless goes against his credit also.
Not true T-Mobile uses sim cards you can do what ever except. For warranty. I know a bit about this subject but the problem with things like this is once people start talking in a public forum than can screw everybody.
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diamantericos said:
Not true T-Mobile uses sim cards you can do what ever except. For warranty. I know a bit about this subject but the problem with things like this is once people start talking in a public forum than can screw everybody.
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Again, not true. The phone WILL be blacklisted and won't work in the country unless you take it overseas maybe. How do I know? I deal with craigslist people and ebay listings for a meager living.
Phones will be blacklisted with Tmobile, Simple mobile and AT&T he will also be billed $600 for not returning the defective phone. The phones they send him will be factory refurbished which means it's just the phone there will be no battery, battery cover, Spen or charger.
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What happens if he doesn't pay that?
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What are you trying to figure out here?
If T-Mobile will send the police knocking if you don't pay?
Its probably the same as all of the pathetic dead beat people who think its OK to steal and don't think they should have to pay bills like the rest of us.
He'll have bad credit (which won't matter to him because he's apparently OK with stealing things anyway) and he'll get away with it for the most part while the rest of us law abiding citizens will continue to pay more for goods and services and more to cover for selfish people like this!!
:-/
Sore spot issue....
Sent From My Ginormous Note 2
woops wrong thread....
He's clearly talking about himself lol I love it when they get on here and do this. It's like the typical "dad I need your advice..... I have a friend who's......" when all along he's talking about himself. Smh stop stealing and taking advantage of warranties.
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yungtexas said:
He's clearly talking about himself lol I love it when they get on here and do this. It's like the typical "dad I need your advice..... I have a friend who's......" when all along he's talking about himself. Smh stop stealing and taking advantage of warranties.
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Lol it's not me but if you want to think so it's whatever. I have Sprint not TMobile anyways. I am worried about my friend that's why I'm asking. Don't be immature about it.
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shaqqq said:
Lol it's not me but if you want to think so it's whatever. I have Sprint not TMobile anyways. I am worried about my friend that's why I'm asking. Don't immature be about it.
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shaqqq said:
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Says the guy who's associated with a thief! Right, so scums like him can benefit a small portion whole the rest of us decent people pay for it! Then you'll be back here complaining about how much the deductible is for a flagship phone.
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yungtexas said:
Says the guy who's associated with a thief! Right, so scums like him can benefit a small portion whole the rest of us decent people pay for it! Then you'll be back here complaining about how much the deductible is for a flagship phone.
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Lol why you getting angry smh. Because you know you being immature.
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shaqqq said:
Lol why you getting angry smh. Because you know you being immature.
Sent from my SPH-L720 using Tapatalk 4 Beta
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What you're talking about is theft and fraud. You're not going to get any help on criminal activity from anyone here. Nobody is going to give you advice on how to avoid going to jail. In fact, simply talking about it could implicate you for aiding and abeting and now there is proof all over the internet. Good luck.
tony yayo said:
What you're talking about is theft and fraud. You're not going to get any help on criminal activity from anyone here. Nobody is going to give you advice on how to avoid going to jail. In fact, simply talking about it could implicate you for aiding and abeting and now there is proof all over the internet. Good luck.
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Lol ok. Your mad because your being immature. You still think it's me obviously. You must be a little kid.
Judgibg by the way you present yourself id say theres a good chance your friend is a hood rat wanna be thug, his credit will be hit and depending on how much he owes it could become a legal matter, this is wjy people like yall cant have nice things
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