Factory reset with Syndicate ROM - Epic 4G Q&A, Help & Troubleshooting

EDIT: Okay, now I have a much bigger problem. I dropped my phone a few minutes ago and the floor totally raped the screen. I now can't see anything I'm doing on there, and I know for a fact that if I bring it to a sprint store to replace it or something, the second they find out it's rooted they'll tell me to gtfo. PLEASE can someone tell me what I can do? Disregard the rest of the post.
I've been having a crap load of force close problems from nearly all of my apps. I resolved to just factory reset my phone, but I need to check here first.
If I factory reset my phone running syndicate, will it mess up my phone? If so, how can I go about doing it without messing up the phone or how do I fix the problem (if any of you know).
And please, no flamers.
Sent from my SPH-D700 using XDA App

silverballer95 said:
EDIT: Okay, now I have a much bigger problem. I dropped my phone a few minutes ago and the floor totally raped the screen. I now can't see anything I'm doing on there, and I know for a fact that if I bring it to a sprint store to replace it or something, the second they find out it's rooted they'll tell me to gtfo. PLEASE can someone tell me what I can do? Disregard the rest of the post.
I've been having a crap load of force close problems from nearly all of my apps. I resolved to just factory reset my phone, but I need to check here first.
If I factory reset my phone running syndicate, will it mess up my phone? If so, how can I go about doing it without messing up the phone or how do I fix the problem (if any of you know).
And please, no flamers.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Lol dude I'm so sorry about the floor rapping your screen, I'm going to favorite this because of that(x
Anyway on to a more serious note, some stores dont care whether your rooted, but wit that bein said is better to b safe then sorry if you dont care about loosing data then pull the battery wait a little bit and get into donload mode then odin, stock ec05. Now if you do it might be tricky, but pull your bttery an then put it in and get into recovery and try to backup your data using pictures of the menu to guide you. This is all assuming your screen is the only broken part an evrything else works
Sent from my SPH-D700 using xda premium

When my screen got cracked sprint said it has to be replaced and cant be fixed. I was not able to exchange in store. I filed a claim online with asurion and got my phone replaced with a refurbished.

ac16313 said:
Lol dude I'm so sorry about the floor rapping your screen, I'm going to favorite this because of that(x
Anyway on to a more serious note, some stores dont care whether your rooted, but wit that bein said is better to b safe then sorry if you dont care about loosing data then pull the battery wait a little bit and get into donload mode then odin, stock ec05. Now if you do it might be tricky, but pull your bttery an then put it in and get into recovery and try to backup your data using pictures of the menu to guide you. This is all assuming your screen is the only broken part an evrything else works
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
I can't see any of my screen. There isn't just a crack in the screen, the only part of it I can even see is a VERY small part in the bottom right corner. Is there anything I can do that doesn't require me to see or do anything on the screen?
I'd use one of those java apps to view the screen on my computer, but USB debugging is conveniently off right now.

silverballer95 said:
I can't see any of my screen. There isn't just a crack in the screen, the only part of it I can even see is a VERY small part in the bottom right corner. Is there anything I can do that doesn't require me to see or do anything on the screen?
I'd use one of those java apps to view the screen on my computer, but USB debugging is conveniently off right now.
Click to expand...
Click to collapse
Ah only way would be to navigate blindly in recovery and backup then odin stock ec05.
Sent from my SPH-D700 using xda premium

ac16313 said:
Ah only way would be to navigate blindly in recovery and backup then odin stock ec05.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
I went to the store yesterday and the guy said I gotta do it online, so from what I know, I go through the process, they send me a refurbished one, and then I send them mine. At that point would my phone being rooted even matter? I mean I couldn't see them being like "WHOA WHOA WHOA, your phone was rooted when we got it here, send your new one back or we'll sue you."

silverballer95 said:
I went to the store yesterday and the guy said I gotta do it online, so from what I know, I go through the process, they send me a refurbished one, and then I send them mine. At that point would my phone being rooted even matter? I mean I couldn't see them being like "WHOA WHOA WHOA, your phone was rooted when we got it here, send your new one back or we'll sue you."
Click to expand...
Click to collapse
I don't think they care at that point since they just odin any way and fix the screen, you should be good to go.
Sent from my SPH-D700

Exactly that. No worries.
Sent from my SPH-D700 using XDA App

Related

[Q] Sprint and your Rom...

i just go done talking to sprint.... my phone has a Display problem...i asked for a warranty replacement. I told them what happened and i didnt tell them it was rooted because of the obvious reasons.... as it turns out sprint can actually remotely go into your phone and know exactly what you are running.... They asked about myn and warm 2.2.... so i had to tell them... so just a heads up be careful who you talk to.... did anyone else know this?
Wow, I didnt know that but thanks for the H.U.
Luckily I have TEP so its not much of a problem but that would be something to look out for if your phone starts acting up
What happened?
Did they follow through with the Warranty or void it? I do IT work for a few sprint stores and was told that rooting the phone would void its warranty (hence why I ask). In the same breathe, none of them at the stores would know
Thanks for the info.
jpagel said:
Did they follow through with the Warranty or void it? I do IT work for a few sprint stores and was told that rooting the phone would void its warranty (hence why I ask). In the same breathe, none of them at the stores would know
Thanks for the info.
Click to expand...
Click to collapse
they said that my warranty is VOID until i can prove that im on stock rom and the only way to do that is by going to the store.
lui22 said:
they said that my warranty is VOID until i can prove that im on stock rom and the only way to do that is by going to the store.
Click to expand...
Click to collapse
Dang man that's no good. Sorry to hear.
So what if you ruu back to factory settings? About 3 weeks ago I had to have a speaker replaced they didn't say anything about it but he actually asked me if I had ever thought about rooting I just played dumb. That's crazy though that they can see that remotely... actually no thats not that crazy.
Sent from my PC36100 using XDA Premium App
Just run the ruu. If your phone is usb connected and the only issue is the display that won't prevent you from going back to stock. You can check usb connectivity in windows or by doing an adb devices if you have set up adb.
Sent from my PC36100 using XDA App
So flash back to a stock Rom and and turn s back on. That's proof...
Sent from my PC36100 using XDA Premium App
lui22 said:
i just go done talking to sprint.... my phone has a Display problem...i asked for a warranty replacement. I told them what happened and i didnt tell them it was rooted because of the obvious reasons.... as it turns out sprint can actually remotely go into your phone and know exactly what you are running.... They asked about myn and warm 2.2.... so i had to tell them... so just a heads up be careful who you talk to.... did anyone else know this?
Click to expand...
Click to collapse
WHAT IS WRONG WITH SPRINT.that is Invasion Of Privacy completely Unlawful and unnessecary why cant they just have asked you .......very concerning
Just flash the 1.47 RUU then run S-ON. You'll be essentially downgrading low enough to where you can re-run Unrevoked with no problems whatsoever. Good luck.
where do i get the app that tells me what is on other people's phones
jasongthang said:
where do i get the app that tells me what is on other people's phones
Click to expand...
Click to collapse
hold on let me call sprint i wanna see whats on my girlfriends phone......
fadimo305 said:
WHAT IS WRONG WITH SPRINT.that is Invasion Of Privacy completely Unlawful and unnessecary why cant they just have asked you .......very concerning
Click to expand...
Click to collapse
Hold on, hold on...before we get all flared up, I don't think Sprint is actually logging on to our phones.
They are likely just getting Mod/Kernel version from About Phone menu option..just the way they can know about the PRL/PRI from their system (may be these are the traces that our phones leaves on the system).
If you guys are so worried, just go to build.prop and change the mod/build name.
JoeLithium said:
So flash back to a stock Rom and and turn s back on. That's proof...
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
yeah ive dont that befor for some reason s stays off even after i updated like 3 times... i went back to the rom that came with the phone when i got it.... strange....and i can also charge while in amon_ra or clockwork mod i wonder if they will be able to see if i was on a non sense rom or on WP7? anyone wanna try and seee?
sshark said:
Hold on, hold on...before we get all flared up, I don't think Sprint is actually logging on to our phones.
They are likely just getting Mod/Kernel version from About Phone menu option..just the way they can know about the PRL/PRI from their system (may be these are the traces that our phones leaves on the system).
If you guys are so worried, just go to build.prop and change the mod/build name.
Click to expand...
Click to collapse
good idea but what if it dont work?
lui22 said:
good idea but what if it dont work?
Click to expand...
Click to collapse
enough with the what ifs
lui22 said:
good idea but what if it dont work?
Click to expand...
Click to collapse
That's what we do on XDA...find what works spirit lives on...
jasongthang said:
enough with the what ifs
Click to expand...
Click to collapse
alright enough with the "ifs" and lets get to work. your first
lui22 said:
alright enough with the "ifs" and lets get to work. your first
Click to expand...
Click to collapse
sorry, not trying to be rude. But no sense asking what ifs, just because this seems to be news to everyone that Sprint can do this. So changing the build.prop might be a good start, if that doesnt work then I dont know. I don't develop these things. Maybe make some type of cached image that looks legit, so Sprint sees that instead of the actual figures. Or some type of block maybe
Or sue them
jasongthang said:
sorry, not trying to be rude. But no sense asking what ifs, just because this seems to be news to everyone that Sprint can do this. So changing the build.prop might be a good start, if that doesnt work then I dont know. I don't develop these things. Maybe make some type of cached image that looks legit, so Sprint sees that instead of the actual figures. Or some type of block maybe
Or sue them
Click to expand...
Click to collapse
oh i know you didnt meant to be rude, sorry if it seemed i was i meant it as a joke of good spirit

[Q] Sprint store Update?

My wife took her Evo to the Sprint store to get a new cover for her phone. She set her phone on the counter to get a credit card when a Sprint employee grabbed her phone and hooked it up to a computer. Any ideas on what they did..... btw she is rooted and now recovery is acting all screwey. Thanks in advance.
Dave
How long was it on the computer?
They may have run SLATE on it, which goes through all settings in the device to check for errors and battery saving methods. It shouldn't screw with recovery but it WILL NOT work on a rooted device.
She said it was pretty quick. Maybe the saw the super user icon or whatever and didn't do it. But her recovery is acting weird.... when I hit reboot it goes to the cwm icon and I have to do a battery pull to power down. Not a big deal I can still backup, restore, flash etc but can't power down from recovery screen.
Sent from my CM7 EVO 4G running ??? Kernel
maybe a recovery re-flash will clear that up?
Ahhhh!!!! Will try that when I get home. Thanks man!
Sent from my PC36100 using XDA Premium App
Also how do I hit the thanks button on the xda app?
Sent from my PC36100 using XDA Premium App
chefdave12118 said:
Also how do I hit the thanks button on the xda app?
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
The only way is to hit "menu" then select browser. It will open the page you're on in the browser, on-the full website. From there u can log in and then hit the thanks button.
Sent from my PC36100 using XDA App
k2buckley said:
The only way is to hit "menu" then select browser. It will open the page you're on in the browser, on-the full website. From there u can hit the thanks button.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
I didn't know that, consider yourself thanked
I would be pissed, if someone grabbed my phone and just stared hooking it up and messing with it without my permission I would be talking to a supervisor and complaining. They have no right to do that.
We're comin from a pure power source.
miguelfp1 said:
I didn't know that, consider yourself thanked
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Click to collapse
Yea, I think that feature was implemented in the last update of the xda app. It definitely has not always been there. I just figured it out a short while ago myself! It comes in handy, for sure. Burn up those 5 thanks per day even quicker! Haha.
And yea, why the heck did the employee just grab it and hook it up??! Did he ask for permission? My anger level would not have remained low.
Sent from my PC36100 using XDA App
Yeah my wife was pretty pissed off. She just told me it was someone training at the store. My wife is a softy also. Me???? I wouldn't have asked for a supervisor..... I would have jumped over the counter. Lol
Sent from my PC36100 using XDA Premium App
Well, I might have jumped over the counter too, it depends on the mood I was in when I walked in the store
We're comin from a pure power source.
chefdave12118 said:
Yeah my wife was pretty pissed off. She just told me it was someone training at the store. My wife is a softy also. Me???? I wouldn't have asked for a supervisor..... I would have jumped over the counter. Lol
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
Agreed. Thief.
That'd be my first reaction.. WTF.. and why did he just grab the phone!?
You came for a cover, and instead it got hooked up to a computer... uh..
Ok. You guys convinced me. I'm finding that bastard...... Touching my wife's phone! Lmao. JK
Sent from my PC36100 using XDA Premium App
I get pissed if my charge cycle is interrupted never mind some schmohawk touching my device without authorization. if i bring my phone anywhere for any reason(a store, etc.) it does not leave my sight and i refuse to let it. if i have to walk out cause they wont or cant do the work in front of me, so be it. lotta private, personal info on one's mobile.
tailsthecat3 said:
I get pissed if my charge cycle is interrupted never mind some schmohawk touching my device without authorization. if i bring my phone anywhere for any reason(a store, etc.) it does not leave my sight and i refuse to let it. if i have to walk out cause they wont or cant do the work in front of me, so be it. lotta private, personal info on one's mobile.
Click to expand...
Click to collapse
While the techs at the Sprint store were working on my phone, they had another phone that someone had left with them so they could move everything over to their new one (or something to that effect). There were nudie pictures that the dude had taken of his girlfriend, and instead of just looking past that & moving the files, they were actually looking at the photos. They told me that they get that a lot - people bring in their phones with dirty pictures of their girlfriend and ask them to move them over. I guess that's what you get for not knowing how to transfer files AND leaving said files with horny 20-something male employees. So you know they do look through people's phones instead of just doing their jobs.
But yeah, they shouldn't have just picked up the phone & started messing with it. Call Sprint and complain... if you complain enough you might get something out of it.
plainjane said:
While the techs at the Sprint store were working on my phone, they had another phone that someone had left with them so they could move everything over to their new one (or something to that effect). There were nudie pictures that the dude had taken of his girlfriend, and instead of just looking past that & moving the files, they were actually looking at the photos. They told me that they get that a lot - people bring in their phones with dirty pictures of their girlfriend and ask them to move them over. I guess that's what you get for not knowing how to transfer files AND leaving said files with horny 20-something male employees. So you know they do look through people's phones instead of just doing their jobs.
But yeah, they shouldn't have just picked up the phone & started messing with it. Call Sprint and complain... if you complain enough you might get something out of it.
Click to expand...
Click to collapse
What would I say? They effed up my wifes rooted Evos custom recovery? Her phone has been acting a little dopey since they did whatever they did.
For your recovery issues... have you tried reflashing the recovery?
And I would definitely call up Sprint. You just tell them that your wife was in there, buying a case, and was getting her card to pay when they took her phone without asking or explanation and plugged it up. Tell them that buying a case is irrelevant to running tests on the phone and demand an explanation for it. Tell them that your phone is acting finicky and that it wasn't before they plugged it up. They'll have to explain for themselves or back into a deal. Oh how many times I have called, and they have offered something to make up for their mistakes....
tropicalbrit said:
For your recovery issues... have you tried reflashing the recovery?
And I would definitely call up Sprint. You just tell them that your wife was in there, buying a case, and was getting her card to pay when they took her phone without asking or explanation and plugged it up. Tell them that buying a case is irrelevant to running tests on the phone and demand an explanation for it. Tell them that your phone is acting finicky and that it wasn't before they plugged it up. They'll have to explain for themselves or back into a deal. Oh how many times I have called, and they have offered something to make up for their mistakes....
Click to expand...
Click to collapse
true.
im contract free because sprint sucks and i call them on it. ive also received hundreds in credits...your voice needs to be heard. dont feel bad about complaining...it may take many calls and many different reps but stick with it. escalate, escalate, escalate. also, dont forget the better business bureau is on your side.
i hope you(op) get this rectified to your satisfaction...
i myself am disheartened about sprint services being turned off, disabled or roaming agreements being terminated across the country and may switch to either other carrier.

Hard Bricked...

So being the idiot I am, I accidentally hard-bricked my phone because I was flashing back to stock via ODIN, but I happened to install the file that was for my OG Epic (I happened to flash it yesterday) because I saw D700 and automatically assumed it was for my E4GT.
Now I cannot boot into recovery or download and the only thing that happens it he blue LED lights up.
Can someone please explain to me the possible solutions that might work for this?
Thanks in advance.
Is there any connection being made from the computer to the device?
do you know how to open device manager?
Nope, no connection and yes I do.
my guess is if odin doesn't recognize it try using different usb cords. if not jtag might be your only way out. unless you go to sprint and play dumb with a good excuse. sorry to hear that.
I'm gonna go to the Sprint store and play dumb tomorrow. I went today right before it closed and they said that they would have to run diagnostics and open it up. I think they would figure out it was rooted and just give it back to me though.
oneandonlysid said:
I'm gonna go to the Sprint store and play dumb tomorrow. I went today right before it closed and they said that they would have to run diagnostics and open it up. I think they would figure out it was rooted and just give it back to me though.
Click to expand...
Click to collapse
How long have you had it?
If less than a year.
This is what you will say:
Hi, I was using my phone last night talking to my gf/bf whatever the hell you swing. and suddendly it powered off it. I did notice the phone was getting pretty "hot". At first I thought it was the battery that it died. but when I plugged it into the charger nothing happened and thats why im here.
its still under manufacturer warranty so theres no ****in way they will say no they cant.
Yeah I've only had it for less than 2 months, so I think that they should replace it.
yes so trust me just do what i said and youll have a new phone
I have a question I was flashing Odin3v1.85 and instead of pda,i click bootloader and flash tar file kernel,so now im stuck at galaxysII screen and when i go into recovery its says volume path not found,any help for a fix,thanks in advance.
Sent from my GT-P7510 using xda premium
EvoSideHustlAZ said:
I have a question I was flashing Odin3v1.85 and instead of pda,i click bootloader and flash tar file kernel,so now im stuck at galaxysII screen and when i go into recovery its says volume path not found,any help for a fix,thanks in advance.
Sent from my GT-P7510 using xda premium
Click to expand...
Click to collapse
If you can get back into odin mode my guess would be try to flash back to stock and make sure you put it in the pda and also make sure nothing is checked except for auto reboot. Follow qbking's video on how to unroot/unbrick. This is like I said though assuming you can still get into download mode.
thats what i was thinking of trying,and yes i can get in download mode.
I think I had a bad download flashing a theme. I couldn't get into recovery or Odin and trust me I tried a lot. All I had was a blue light. Took it to a Sprint repair store and said it died charging over night. They tried to bring her back but couldn't. They swapped it out. I know I got lucky. Glad I didn't cancel my insurance. Lol
Sent from my SPH-D710 using XDA App
My phone turns on just gets stuck at galaxy sII screen and when I go into recovery cwm says this volume path not found,so I can't flash anything.if anybody knows the right files I need to flash in Odin please post.thank you.
Sent from my GT-P7510 using xda premium
EvoSideHustlAZ said:
My phone turns on just gets stuck at galaxy sII screen and when I go into recovery cwm says this volume path not found,so I can't flash anything.if anybody knows the right files I need to flash in Odin please post.thank you.
Sent from my GT-P7510 using xda premium
Click to expand...
Click to collapse
Here you go.
http://forum.xda-developers.com/showthread.php?t=1383678
I use one of qbkings unroot video,so easy phones back,now I'm reroot and try the new cm9.winning.
Sent from my GT-P7510 using xda premium
I actually made that exact same mistake the day I got this phone. I upgraded from the OG epic and just double-clicked the wrong file and didn't check before starting odin. since then I replaced phone, bought a $5 jig online and tested it by making the same mistake on purpose and BOOM!... download mode
I recommend the jig to all my friends with samsung android phones now. it allows you to be a retard
Update: Well today I went to the sprint store and played dumb and told them it just stopped working. They took it in and tried fixing it but couldn't so they ordered a replacement one for me for free So to anyone who's thinking of playing dumb at sprint, try it out, hahahahah
I just hate getting refurbs tho, they always burn in the screen.
I've been lucky,, I well say when my phone was new, got extremely hot all the time.but I've had for 6 months so far.
-jr
Sent from my SPH-D710 using Tapatalk
yep, sprints awesome
Jackstack said:
yep, sprints awesome
Click to expand...
Click to collapse
I totally agree. I gave the Sprint store tech a gift card for Christmas a few years ago... I never have problems getting to the front of the line, or issues with devices.

Hard bricked phone

Here are the circumstances. Was on Stock Deodexed and out of boredom wanted to try SlimNote2. Did a nandroid before flashing SlimNote2.
Flashed SlimNote2 only wiping Dalvik and Cache. Made sure the MD5 matched before doing so. The install was shaky...I had to reboot twice before the phone would finally boot to the main homescreen. At this point I had seen enough and decided to get back into TWRP to restore the nandroid I had just made. IDK WTF happened but a few seconds after the restore began it aborted. Not sure whether my hand swiped something it shouldn't of or what but it just abruptly aborted. Now I when I try to do a normal power up of the phone I'm just stuck at the main boot screen (black background with white letters: Samsung Galaxy Note 2)
I tried to boot up with volume up and volume down to get into either recovery or Download Mode but it's a no go on either.
I'm thinking my only choice is to bring this thing into Sprint and play dumb. Any suggestions or advice would be appreciated!
Assuming that you know about download mode, I'm guessing you know about Odin - but you're not able to get into download mode.
Have you tried pulling the battery for 2 minutes then reinstalling it and trying to get into download mode?
or
Have you tried pulling the battery, and hooking up the usb cable (from your computer) to your phone and again trying to get into download mode without the battery installed?
These were both tricks of "un-bricking" Sammy's Epic 4g (my current phone - hopefully soon to be replaced w/the note 2).
Hope either option gets you back on track!
altimuh said:
Assuming that you know about download mode, I'm guessing you know about Odin - but you're not able to get into download mode.
Have you tried pulling the battery for 2 minutes then reinstalling it and trying to get into download mode?
or
Have you tried pulling the battery, and hooking up the usb cable (from your computer) to your phone and again trying to get into download mode without the battery installed?
These were both tricks of "un-bricking" Sammy's Epic 4g (my current phone - hopefully soon to be replaced w/the note 2).
Hope either option gets you back on track!
Click to expand...
Click to collapse
thanks but both methods not working.
...same deal with trying to get into recovery?
If so, leave the battery off for longer, maybe 10mins.
The fact that you can get the splash screen up is a great sign, most true bricks are...true bricks (nothing happens).
---------- Post added at 07:10 PM ---------- Previous post was at 06:45 PM ----------
If you're still having issues, ou may want to check out this thread and PM the OP.
SantinoInc said:
Here are the circumstances. Was on Stock Deodexed and out of boredom wanted to try SlimNote2. Did a nandroid before flashing SlimNote2.
Flashed SlimNote2 only wiping Dalvik and Cache. Made sure the MD5 matched before doing so. The install was shaky...I had to reboot twice before the phone would finally boot to the main homescreen. At this point I had seen enough and decided to get back into TWRP to restore the nandroid I had just made. IDK WTF happened but a few seconds after the restore began it aborted. Not sure whether my hand swiped something it shouldn't of or what but it just abruptly aborted. Now I when I try to do a normal power up of the phone I'm just stuck at the main boot screen (black background with white letters: Samsung Galaxy Note 2)
I tried to boot up with volume up and volume down to get into either recovery or Download Mode but it's a no go on either.
I'm thinking my only choice is to bring this thing into Sprint and play dumb. Any suggestions or advice would be appreciated!
Click to expand...
Click to collapse
Are you holding down volume up or down + home key + power? I believe it is a 3 button press for stock roms to get into recovery or download mode...
Next1776 said:
Are you holding down volume up or down + home key + power? I believe it is a 3 button press for stock roms to get into recovery or download mode...
Click to expand...
Click to collapse
didn't realize it involved the Home key as well...unfortunately I may have jumped the gun with this.
Impulsively I took the phone to Sprint convinced that they would be unable to do anything with the phone. I was wrong. They apparently got the phone into Download mode and realized that there is a custom OS on there. They asked if I tampered with the phone and I said NO. They went on to say that if the phone is rooted my warranty will be voided. I think I may have made a big mistake by leaving my phone there <punches self in nutsack!>
Sooooooooo aggravated right now I can't even tell you guys!
SantinoInc said:
didn't realize it involved the Home key as well...unfortunately I may have jumped the gun with this.
Impulsively I took the phone to Sprint convinced that they would be unable to do anything with the phone. I was wrong. They apparently got the phone into Download mode and realized that there is a custom OS on there. They asked if I tampered with the phone and I said NO. They went on to say that if the phone is rooted my warranty will be voided. I think I may have made a big mistake by leaving my phone there <punches self in nutsack!>
Sooooooooo aggravated right now I can't even tell you guys!
Click to expand...
Click to collapse
Dang, you went from starting the thread all the way to dropping your phone off with sprint in a hour or two? You should still be fine. Theyll probably give you crap about it. Is your insurance through them?
Sent from my SPH-L900 using Tapatalk 2
SantinoInc said:
didn't realize it involved the Home key as well...unfortunately I may have jumped the gun with this.
Impulsively I took the phone to Sprint convinced that they would be unable to do anything with the phone. I was wrong. They apparently got the phone into Download mode and realized that there is a custom OS on there. They asked if I tampered with the phone and I said NO. They went on to say that if the phone is rooted my warranty will be voided. I think I may have made a big mistake by leaving my phone there <punches self in nutsack!>
Sooooooooo aggravated right now I can't even tell you guys!
Click to expand...
Click to collapse
sooooooooo, if they void your warranty, get your phone back and it is a 2 minute fix. you'll just be out a warranty and not a phone.
Yeah, I'm an impulsive jackass! So after one of you guys pointed out that I wasn't trying to access recovery/download mode properly I sprinted back to Sprint (bad pun intended.) Of course the store was closed already but the employees were still in there. Lucky for me one of them came over to the door and entertained me. I told the guy I just wanted my phone back and he said he couldn't service it because it had a custom ROM. Then he showed me my custom rom as he handed the phone back (it was in TWRP...dumb bastid don't know the difference between recovery and a rom :cyclops I was happy to the phone was in recovery.
Sure enough I went back home, threw in my SD card and just restored my last nandroid w/o a problem!
Wow, I feel like a real fool. I was so used to entering recovery/download mode with 2 buttons I totally forgot that this phone called for a 3 button method to enter recovery. I thank all you guys for the feedback!
SantinoInc said:
didn't realize it involved the Home key as well...unfortunately I may have jumped the gun with this.
Impulsively I took the phone to Sprint convinced that they would be unable to do anything with the phone. I was wrong. They apparently got the phone into Download mode and realized that there is a custom OS on there. They asked if I tampered with the phone and I said NO. They went on to say that if the phone is rooted my warranty will be voided. I think I may have made a big mistake by leaving my phone there <punches self in nutsack!>
Sooooooooo aggravated right now I can't even tell you guys!
Click to expand...
Click to collapse
Ya, just get your phone back, and it doesn't void their responsibility of trying to assist you in getting the phone operable again. Maybe void your warranty with Samsung. If it were me, I would rather try to revive the phone myself than let them try to load the stock rom on it. Just take what the6 say with a grain of salt, some of these techs want to try to make you think you've committed a felony by opening the OPEN android os...
Believe me, I know, I own a Service Center. I always enjoy the modders that come in and talk about what is working , not working etc. Or when they try to say they didn't do anything to their device, knowing we know, then they find out we are " pro modding" and its a good experience for everyone. We find it a challenge to unbrick bad flashes and mistakes. ..
Good luck with it, pm me if you need help with an exchange, etc.
SantinoInc said:
Yeah, I'm an impulsive jackass! So after one of you guys pointed out that I wasn't trying to access recovery/download mode properly I sprinted back to Sprint (bad pun intended.) Of course the store was closed already but the employees were still in there. Lucky for me one of them came over to the door and entertained me. I told the guy I just wanted my phone back and he said he couldn't service it because it had a custom ROM. Then he showed me my custom rom as he handed the phone back (it was in TWRP...dumb bastid don't know the difference between recovery and a rom :cyclops I was happy to the phone was in recovery.
Sure enough I went back home, threw in my SD card and just restored my last nandroid w/o a problem!
Wow, I feel like a real fool. I was so used to entering recovery/download mode with 2 buttons I totally forgot that this phone called for a 3 button method to enter recovery. I thank all you guys for the feedback!
Click to expand...
Click to collapse
Good for you! Im glad it all worked out.
Sent from my SPH-L900 using Tapatalk 2
Next1776 said:
Ya, just get your phone back, and it doesn't void their responsibility of trying to assist you in getting the phone operable again. Maybe void your warranty with Samsung. If it were me, I would rather try to revive the phone myself than let them try to load the stock rom on it. Just take what the6 say with a grain of salt, some of these techs want to try to make you think you've committed a felony by opening the OPEN android os...
Believe me, I know, I own a Service Center. I always enjoy the modders that come in and talk about what is working , not working etc. Or when they try to say they didn't do anything to their device, knowing we know, then they find out we are " pro modding" and its a good experience for everyone. We find it a challenge to unbrick bad flashes and mistakes. ..
Good luck with it, pm me if you need help with an exchange, etc.
Click to expand...
Click to collapse
Thanks for pointing out my mistake bro...had I just waited long enough to get some feedback on this thread I wouldn't have had need to go into Sprint at all...alas, I'm an impatient fool. Lucky for me it all worked out in the end.
SantinoInc said:
Thanks for pointing out my mistake bro...had I just waited long enough to get some feedback on this thread I wouldn't have had need to go into Sprint at all...alas, I'm an impatient fool. Lucky for me it all worked out in the end.
Click to expand...
Click to collapse
Hey no problem, I've been there myself, asking wtf is wrong, great, I bricked it ! Then ding ding... oh ya, it was THAT. Sometimes I am working on several different devices , roms, and mods within minutes of each other, swapping back and forth -off odin with one, flashing into recovery on the next, moving a rom to an sd card on another. ... and each device having its own quirks, its easy to forget the little things. Glad you got up and running again. At least the store let you get your phone back after close. Its always fun to look up after close and see a customer standing there rattling the door- never know what your going to get, lol.
Haha at this thread.. Entertaining to read.. I swear I hate dealing with a print reps and hearing their ignorant thoughts about rooting.. One lady said I better not root my phone or we won't deal with it.. I'm like she doesn't know about triangle away and stock tars lmao
-TeaM VeNuM Like A Boss
-Galaxy Note II Edition
MiguelHogue said:
Haha at this thread.. Entertaining to read.. I swear I hate dealing with a print reps and hearing their ignorant thoughts about rooting.. One lady said I better not root my phone or we won't deal with it.. I'm like she doesn't know about triangle away and stock tars lmao
-TeaM VeNuM Like A Boss
-Galaxy Note II Edition
Click to expand...
Click to collapse
Not all sprint reps are ignorant to rooting. I'm a store manager and I never keep a stock phone, first chance I get I root my phone and load a rom.
Sent from my SPH-L900 using xda app-developers app
RPAK46 said:
Not all sprint reps are ignorant to rooting. I'm a store manager and I never keep a stock phone, first chance I get I root my phone and load a rom.
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
Wish I would have ran into someone like you then...maybe I would have been cut some slack.
SantinoInc said:
Wish I would have ran into someone like you then...maybe I would have been cut some slack.
Click to expand...
Click to collapse
thats what throws me off....rooted phones are covered by tep...seems some stores still refuse help though.
Sent from my SPH-L900 using xda app-developers app
00mred00 said:
thats what throws me off....rooted phones are covered by tep...seems some stores still refuse help though.
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
You are exactly correct. Rooted devices are covered, I verified the M&P documents myself this morning.
00mred00 said:
thats what throws me off....rooted phones are covered by tep...seems some stores still refuse help though.
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
That's what I'm saying.. I've damn near had some stores refuse help just due to me having a third party launcher
-TeaM VeNuM Like A Boss
-Galaxy Note II Edition
MiguelHogue said:
That's what I'm saying.. I've damn near had some stores refuse help just due to me having a third party launcher
-TeaM VeNuM Like A Boss
-Galaxy Note II Edition
Click to expand...
Click to collapse
i get that question from my techs alot...he is this rooted ....i am like no...that's go launcher lol
Sent from my SPH-L900 using xda app-developers app

Power button broke.. insurance help!

Okay so I was on the couch watching the thunder game the other night and my phone just started boot looping... i thought something was wrong with the rom "chemistry v6" so I tried going into recovery.. well itd start up for a second and I couldnt select anything fast enough before it would reboot. Then I noticed if i kept clicking the power button itd stay booted for awhile.. then kick off... well I pulled the power button off... now the phone stays booted... soon as I put power button back in the boot loop starts.... So im guessing I should take it back to sprint.. I pay the 10$ insurance fee every month... But im rooted and the flash counter... what should I do before taking it up there! thanks!
Not a damn thing, take it up there and act stupid.
Sent from my SPH-L710 using Tapatalk 2, and DARTHSTALKER ROM
Go back to stock
Use triangle away
Unroot (make a nandroid first) if possible
Sent from my PG06100
CNexus said:
Go back to stock
Use triangle away
Unroot (make a nandroid first) if possible
Sent from my PG06100
Click to expand...
Click to collapse
Good advice here. If the tech wants to be a **** he will quickly see your rooted apps (SU, TB, etc.) and deny your insurance coverage while also noting your account with the fact that you have voided the warrenty as well as the terms of your insurance. Put it back to stock and tell them to fix it! Acting dumb helps if they start asking questions so not bad advice there either.
COOKtheKILLA said:
Good advice here. If the tech wants to be a **** he will quickly see your rooted apps (SU, TB, etc.) and deny your insurance coverage while also noting your account with the fact that you have voided the warrenty as well as the terms of your insurance. Put it back to stock and tell them to fix it! Acting dumb helps if they start asking questions so not bad advice there either.
Click to expand...
Click to collapse
Half our techs at the store are rooted LOL.. We stood there talking about it when i nabbed my S3 LOL
ok i used triangle away and went back to stock... took the phone up there... 2 hour wait time now... blahhh!
Frustratez said:
ok i used triangle away and went back to stock... took the phone up there... 2 hour wait time now... blahhh!
Click to expand...
Click to collapse
they jjust gave me a brand new blue one. thanks bros!
Frustratez said:
they jjust gave me a brand new blue one. thanks bros!
Click to expand...
Click to collapse
Click thanks when people help you
Sent from my PG06100
Frustratez said:
they jjust gave me a brand new blue one. thanks bros!
Click to expand...
Click to collapse
A new one or a factory refurbished one? How long had you had yours?
Sent from my SPH-L710 using Tapatalk 2
keekah said:
A new one or a factory refurbished one? How long had you had yours?
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
Thats [email protected], if you're on a stock based rom, go to dialer and dial "##786#", when it loads, make sure that "Reconditioned status" says "No"...if it says yes, then you have a refurb
Sent from my PG06100

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