Long story short- I was baby sitting my toddler who had just learned to walk and as I was reaching out to prevent her from falling I dropped my 21 day old S2 from approximately 4 feet onto tile. Phone fell screen first. There wasn't a sound except hearing my heart beat and couldn't believe my eyes as I turned the phone around and the LCD was shattered but still responsive.
Every sad story has a happy ending- my baby is ok and my rugrat is too. Sent the phone to Samsung to have it repaired. I didn't have insurance but my mastercard is reimbursing me since it's within a 60 day purchase protection period. Total bill from Samsung for a new LCD and touchapanel was $161. It was a 6 business day turnaround time back to my front door. The saddest part of the story is that I was just touting to my brother how awesome it is to have gorilla glass and the nexus galaxy won't. The irony is that it doesn't matter.
Wow, that looks like my friend's iPhone 4, if you got that to land on one of those corners, who cares about special glass, that iPhone was a goner!
Good to see that you don't have to pay for the repairs though. $161 is pretty expensive for only a touchscreen panel! :O
These kind of stories make me glad I have insurance on my phone.
Im wondering waht gorilla glass even does now since ive scratches on my screen...
I've learned that just because a phone has gorilla glass doesn't mean you can be careless
The screen will scratch so if I have to carry it in my pocket I make sure it's empty. Every time I drop it I send a prayer up before it even hits the ground lol.
My girlfriends Moto Defy has a shattered screen and my old Defy had scratches on the display.
Glad you got your screen replaced, I would have been heart broken lol.
Sent from my SGH-T989 using xda premium
Almost makes the $8 asurion insurance not worth it because of the $130 deductible
This makes me want to go out and get a screen protector and a case...lol
Scared me
That does it !! no kids are touching my phone, better yet I am kicking the kids out and I am ripping the tile out also !!
Seeing that pic made my balls clench
ouch! seeing that picture makes my heart break
glad to hear it got all taken care of
wow... $170 for a screen is a bit much
i wonder if we can get it cheaper on ebay
sgastel said:
That does it !! no kids are touching my phone, better yet I am kicking the kids out and I am ripping the tile out also !!
Click to expand...
Click to collapse
LOL I put my wife in that bracket. She drops every single phone she touches all the time. I'm amazed that her iphone screen still hasn't cracked yet
I didn't want to deal with the hassle with getting the right type of screen and learning how to replace it. Made the decision much easier when mastercard would take care if it so I would still have a warranty also.
PS. I took those pics with my vibrant.I actually like the size of that phone better but do like everything else about this phone!
Sent from my SGH-T989 using Tapatalk
eleazar6 said:
Almost makes the $8 asurion insurance not worth it because of the $130 deductible
Click to expand...
Click to collapse
$130 is cheap compared to the $500 it would cost to buy a new one..even if you added in the $8/mo for however many months
Hope you get a nice screen replacement. The reason why the screen is so expensive is because it's one-piece. AMOLED are printed on the glass so once that shatters, the glass (digitizer) and the AMOLED assembly has to be replaced. This also goes for the iphone 4. The glass is inseparable from the LCD.
Even on other phones, the glass+assembly is $80 dollars and the rest is the cost of labour. Better luck next time. I broke my iphone digitizer 3x and they were only $10 to replace because i could replace it individually.
So for everyone else, take care of that piece of glass
I own Gigahertz Computers in Warner Robins GA and we are Mac/mobile device specialists. If you ever need a screen fixed, pm me. I love to hook up my bros!!!
Sent from my SGH-T989 using xda premium
I dont know why someone wouldnt put a good tpu case on any phone.. i dropped my phone on concrete with my body glove case and nothing happened cuz my case protects the whole phone lol.
Sent from my SGH-T989 using xda premium
Wow that sucks... good move on your part to claim it through master card. Does the new screen look any different or better with less lines and clearer whites?
I have the same case on the phone as you, has the same drop but all OK. The only difference is I have the zagg protector on the front. It did screw up the protector but they're sending a new one for the cost of shipping. I'm wondering if that protector has a tiny bit of shock absorbance in it.
Sent from my SGH-T989 using xda premium
when I dropped the phone it didn't have a case on it since I was actually drying it from water that said toddler also spilled on the poor S2. I'm pretty sure the D30 case you see in the picture would have prevented it from breaking.
The screen is the same great quality but I didn't have an issue with the old one to complain about.
I still wouldn't get insurance.never had a major issue with previous 2 smart phones and consider this a freak accident. I can almost guarantee their profit margin is high on selling insurance which means its a bad bet for the consumer.
Sent from my SGH-T989 using Tapatalk
This is off topic, and it may be a first timers mistake, but you don't 'babysit' your own kids. That would be considered 'spending time' with them. You babysit other peoples kids.
Related
I have had vertical banding issues since day 1 with the LCD, and I contemplated returning the phone (to China) because of it. Instead, the seller notified me he'd pay to have the LCD replaced, either in the US at my choice of phone repair stores, or send it back to China and he'd send to a shop to do it. I'd do it myself if I could find a supplier for the LCD/glass digitizer (I have done it on multiple Nokia phones, including a 5800XM). Alas, while finding a suitable repair shop, I cracked the glass.
Am I the first one to drop the Galaxy Nexus? It fell about a foot onto bricks, and now I have a crack in the glass extending from the earpiece to the power button. I called around and I am the first in the Minneapolis/St. Paul metro area to break their Galaxy Nexus.. great. My case and screen protector haven't even come yet.
Does anybody have any advice on where to go from here? Do I ship the phone back to China (expensive, and I'll be without a phone for 3-4 weeks)? I can't believe I had my Nexus One for two years, dropping it all over the place, and it's still in beautiful shape, while this one has LCD issues from day one, and now cracked glass after a single small fall (that the Nexus has taken many times.. I need to stop driving with the phone in my lap).
done it many times (phone on lap when driving) then forget when i get out and it gets thrown out of the car onto the ground.
many places dont have nexus accessories yet ... ghost armour needs 10 days to even get a screen protector in (they put on a htc sensation cover for now - doesnt even cover the screen itself, let alone the entire from !)
I took a look at the Galaxy Nexus teardown on ifixit. Link HERE.
If you look at steps 6-8 you'll see that popping the screen/digitizer out really isn't too bad at all. The real issue will be finding the screen/digitizer in one piece for a decent price. I looked around on Amazon and EBay and failed at finding any for sale.
However, if you can find a screen/digitizer for under $200 somewhere I would follow the ifixit instructions and change it yourself.
I browsed through the teardown and it doesn't seem like that'd be an issue at all. I have done a fair amount of phone repairs previously, including lcd replacement and smt soldering on the phone's main PCB. The problem is that I can't find anywhere that sells the digitizer/LCD. Looks like it's back to china for this guy.
Yeah I've thrown the N1 out of my lap probably twenty times in the past two years. It's always taken it like a champ. I wish they had used gorilla glass on this phone.
I've dropped my GN twice already, once onto a concrete floor. So far, I've been lucky. Can't find any damage. It's not too reassuring to hear that it will crack so easily, though.
FYI, even Gorilla Glass isn't shatter-proof. Highly scratch resistant, but not shatter-proof. Give it the right point-load, and it will also shatter.
I know that Gorilla Glass isn't shatterproof, but I have seen unspeakable things done to my N1 and nothing has ever come of it. I'm still putting off sending this back to China.. I have a feeling it'll be gone for a month or more.
Ouch Sorry To Here Better Send Back 2 Repair
Mine's fallen from my lap onto pavement twice, getting out of the car of course, but so far my Otterbox Commuter has saved it.
My GN screen hair line cracked mysteriously.
My GN screen hair line cracked mysteriously.
http://www.youtube.com/watch?v=7rkz36Q-xZY
Galaxy nexus screen cracks far too easily. - YouTube
http://www.youtube.com/watch?v=7rkz36Q-xZY
Others have no idea how it’s happened to their phones as well!
http://forum.xda-developers.com/showthread.php?p=21535889
Maybe it’s the new fortified glass design that’s flawed?
Maybe it’s weather related, from indoor to cold outdoors?
Maybe it’s just a bad design overall?
I just want to warn others of it’s extreme fragility.
Maybe it's you, bumping into something hard and pointy?
I've dropped mine twice on ceramic tile from waist height and had no damage other than a couple of scratches on the screen. Maybe it was just a particularly unlucky drop?
lol yeah phone on lap while driving is death for phones.... done that many many many times with too many phones.
update
BestBuy Canada's mobile communications manager Danielle has worked out a 50% off new phone option for me, as their policy they say is no "physically" damaged phones can be returned.
I have asked for an Iphone 4s 64gb in order to resell it and recoup my loss with via the accelerated deprecation screen defect of this galaxy nexus.
maybememe said:
My GN screen hair line cracked mysteriously.
http://www.youtube.com/watch?v=7rkz36Q-xZY
Galaxy nexus screen cracks far too easily. - YouTube
http://www.youtube.com/watch?v=7rkz36Q-xZY
Others have no idea how it’s happened to their phones as well!
http://forum.xda-developers.com/showthread.php?p=21535889
Maybe it’s the new fortified glass design that’s flawed?
Maybe it’s weather related, from indoor to cold outdoors?
Maybe it’s just a bad design overall?
I just want to warn others of it’s extreme fragility.
Click to expand...
Click to collapse
I've had my phone for about 2 months or so. Found out the hard way how fragile the glass was when my keys left a few minor scratches on it the second day of use. Well yesterday the hairline crack appeared between the power button and the volume rocker. Samsung says its physical damage caused by dropping the phone or having it in my pocket. What... I can't put my phone in my pocket anymore. Well the long and short of it is I have to send the phone back to the country of origin England in this case and I have to pay for the repair. I'm trying to find the glass assembly so I can replace it my self. So far no luck on Google. I agree with all the comments about the glass being too weak on this phone. Long live the Nexus one which I've switched back to till I figure out how to get this galaxy broken glass fixed.
I've got a broken line on Glass of my Gnex, I hate, very hate, this at only 4 month of usage.
Can i send my Gnex to Samsung and use a Warranty to change it?
This is a genuine question so I'm not trying to get anyone's back up, but is mobile insurance not that popular outside the UK? You can barely leave the stores here without being sold it!
Sent from my Galaxy Nexus using XDA
I'm pretty sure phone insurance is popular in a lot of places. Asurion here in the US is only like $2 or $5 a month, with a $100 deductible for any smartphone that has been lost, damaged, etc...
anton2009 said:
I'm pretty sure phone insurance is popular in a lot of places. Asurion here in the US is only like $2 or $5 a month, with a $100 deductible for any smartphone that has been lost, damaged, etc...
Click to expand...
Click to collapse
I assumed so, but tend to see a lot of similar posts of damaged or defective phones and no mention of insurance. Always seems to focus on returns or DIY repairs. Just wondered if insurance was particularly costly overseas. Seems not.
Sent from my Galaxy Nexus using XDA
killyouridols said:
I assumed so, but tend to see a lot of similar posts of damaged or defective phones and no mention of insurance. Always seems to focus on returns or DIY repairs. Just wondered if insurance was particularly costly overseas. Seems not.
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
I called asurion and was told that my nexus was covered. What I wonder is if I break, lose it or whatever will they be replacing with another nexus or give me a substitute. Anyone have more info on that?
Sent from my Galaxy Nexus using xda premium
evohog said:
I called asurion and was told that my nexus was covered. What I wonder is if I break, lose it or whatever will they be replacing with another nexus or give me a substitute. Anyone have more info on that?
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
In the UK you get either a cash value or a replacement nexus. You would only get a substitute if the goods are no longer on general sale. Usually electronic goods I have claimed on have been cash (minus the excess) to the phones purchase price. Make sure you have advised them and can prove the cost or you may end up with a settlement below the phones true value.
For example, my laptop was worth £500 when new, but I have only insured it for £300 as I know I can get a decent replacement and keep my premiums down. I have my nexus insured for £400 as I know this will buy most new phones outright should I lose it
Sent from my Galaxy Nexus using XDA
Sadly, I dropped ma baby! ): er actually, a friend dropped it. from about 3 feet on concrete. My poor Galaxy that I've owned only since 7/1 that ive babied with my invisible shield all of its life broke. But no. not in the way you'd expect. the LCD broke. Upon removing my shield i notice that the digitizer is still in tact, not a scratch on it in fact. just 3 hairline cracks you can see in the lower left hand corner. Leaving only one question, does the Premium handset bundle cover this? and how much would the deductible be?
Thank you - Frustrated Owner.
Fix it yourself. $20 costs the screen. There is a video here how to do it. Not difficult at all. Otherwise u gotta pay $80 (thats what they quoted my friend) he had tmobile insurance.
Sorry for your loss
Oddly enough, a very similar event happened to me recently. GSIII took a 3 foot fall on the street and i had a full Skintomi shield on it, but that's not enough apparently. Cracked the screen, which spidered across the entire screen. But man, if my "friend" did it like yours did, i think i would be half a step shy of killing them!
Good news is, if you have insurance it should be fully covered but unfortunately it's a 130 dollar deductible. The process itself is pretty painless and Asurion is FAST. i broke my phone on a Wednesday, they had one on my doorstep Thursday morning. And it was a brand-spanking-new device. To start, go to www.phoneclaim.com
Or you can try to change the glass yourself like lazarat suggested. But personally, i know that i'm not handy enough to do that. Good luck
Tmo deductible is $130. I'm surprised by how many people sign up for the insurance without reading how much the deductible is, I guess thats how they make their money though. Are you sure the LCD broke and not just the glass?
Replace glass
http://forum.xda-developers.com/showthread.php?t=1904562
The 130$ isnt bad however if you have your phone stolen. No?
lazarat said:
Fix it yourself. $20 costs the screen. There is a video here how to do it. Not difficult at all. Otherwise u gotta pay $80 (thats what they quoted my friend) he had tmobile insurance.
Click to expand...
Click to collapse
That's just the glass/digitizer, not the actual LCD.
I dropped mine on concrete yesterday morning while working on my car. Luckily I have it in a case-mate tough case. I expected some damage, but when I picked it up and wiped it off there wasn't a single scratch. I don't want to keep tempting fate, so I got a better belt pouch that fits it properly.
Dropped my GSIII face-down on concrete Saturday morning....phone didn't bounce. When I picked it up, majority of the screen is cracked, much more near the bottom...however there are no scuff marks along the sides and back....and the touchscreen and phone still work. After I get back from vacation, which will be 10/27, I will more than likely buy another one. So after I do that, how much should I expect to get for my current one if I put it up for sale?
ive seen a lot of cracked gs3 for around 250 but never more than 300.
Vladabeast said:
ive seen a lot of cracked gs3 for around 250 but never more than 300.
Click to expand...
Click to collapse
idk that seems a little ..Keep in mind your looking at ~$300 to replace the screen alone. id be happy walkin away with $150 200 max
With the Note 2 coming out next week, might buy that instead, then sell this baby.
Sent from my SPH-L710 using xda app-developers app
Ill give you $150 for it.
dont sell that thing for less than $225-250.
if you look hard enough you can find a replacement screen+digitizer+entire front assembly for $100-150, then you can just fix the phone yourself. Thats what I did when my screen broke, and I have pretty much zero technical expertise and confidence fixing things. It really is that easy replacing the screen yourself if you buy the whole front assembly including digitizer.
Here's a bunch for $150 ---this is all you need to fix your busted screen!
http://www.ebay.com/itm/Sprint-Sams...255?pt=LH_DefaultDomain_0&hash=item3ccba9d717
http://www.ebay.com/itm/Sprint-Sams...474?pt=LH_DefaultDomain_0&hash=item337d166faa
I'm going on vacation tomorrow...will decide what to do when I get back.
I broke my inner screen (display), not the outer glass, somehow.
Walked into sprint repair store.
Gave them phone
Came back an hour later with it working perfectly and they only charged my $37.
Might be worth a try.
They had a defective GS3 laying around to swap out the screen or change out the guts of the phone. I visited a Sprint store and they said they could do it for $35, but put me on a waiting list until they get a returned GS3.
hmm got lucky I guess.
But thats what I'd do instead of taking a massive loss and selling it for $150 or something
If its only the glass and nor display you can buy a replacement for $40 bucks and change it yourself
Sent from my SPH-L710 using Tapatalk 2
sold locally
daniel4653 said:
If its only the glass and nor display you can buy a replacement for $40 bucks and change it yourself
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
Gorilla glass?? I broke mine just untop ehere the camera is infront. Only the glass. Touchscreen works great still
Sent from my SPH-L710 using xda premium
So i dropped my phone from 3 feet and the screen spider ed crack everywhere i called samsung to get it replaced they wanted $180 to replace the screen, well i so call remembering that gorilla glass is supposed to be drop resistant as advertised on gorilla website and Samsung website (samsung removed it from saying its drop resistant)
also went to the att store and when you have insurance on your smart phone its a $200 deductible WTF
So anyways i linked samsung to gorilla glass website where it says its drop resistant and they claim thats not good enough, well than i showed them the website where the petition shows with the signature where everyone has sign stating that Samsung in fact changed there website from displaying drop resistant im pretty piss i think Samsung should pay for the labor since it is there design flaw or have some kind of solution to fix the screen from dropping from so little of a height. I WILL NOT BUY ANOTHER SAMSUNG AGAIN thanks for backing up your product atlease apple fixes there ****.
http://www.corninggorillaglass.com/products-with-gorilla/samsung
Anyways i want everyone to sign this PETITION
http://www.change.org/petitions/spr..._source=share_petition&utm_term=34356813#news
My captivate never ever got a scratch after two years with no screen protector. One week with the s3 in my pocket and it got a tiny scratch. I signed.
mbc663 said:
My captivate never ever got a scratch after two years with no screen protector. One week with the s3 in my pocket and it got a tiny scratch. I signed.
Click to expand...
Click to collapse
Samsung wont even investagate the issue at all. they simple do not care about us americans
Legally, drop and scratch resistant is not drop or scratch proof. A bleeding heart judge or authority figure may allow suit or coverage of damages, but they have every right not to. It's not a design flaw. Glass, in general, will break and scratch.
Sent from my SAMSUNG-SGH-I747 using xda premium
Andrew149 said:
Samsung wont even investagate the issue at all. they simple do not care about us americans
Click to expand...
Click to collapse
I'm deciding what to do with my 4 year old Samsung plasma that refuses to turn on, just clicks. I definitely won't buy another Samsung tv but God do I love there phones!
mbc663 said:
I'm deciding what to do with my 4 year old Samsung plasma that refuses to turn on, just clicks. I definitely won't buy another Samsung tv but God do I love there phones!
Click to expand...
Click to collapse
phones are great but the warrenty are crap apple replaces the phone the first time for free if you crack there glass samsung offers nothing but a $180 charge to fix the device and att wants $200
My S III was standing on its side and fell face flat on to even brick... the screen cracked. I sent it to Samsung for repair, got a case and screen protector... lesson learned.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
theROMinator said:
My S III was standing on its side and fell face flat on to even brick... the screen cracked. I sent it to Samsung for repair, got a case and screen protector... lesson learned.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
http://www.ebay.com/itm/230882422406?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649
just ordered this, i was running the seido surface case
oh wow, that is a screwup on their part, advertising that glass is drop resistant. I mean but it is being advertised... ive dropped mine several times and no breakage yet.
mbc663 said:
I'm deciding what to do with my 4 year old Samsung plasma that refuses to turn on, just clicks. I definitely won't buy another Samsung tv but God do I love there phones!
Click to expand...
Click to collapse
i had the same problem with my Samsung LCD tv... over several months the clicking got worse and worse until it wouldn't turn on. look on youtube or do a google search, but if it's the same problem i had, the fix is easy.
a trip to Radio Shack and about 5$ in new capacitors is all it took. removed the back of the TV and replaced the old/blown/leaky capacitors. took about 15 minutes total and saved me from buying a new TV... (damnit, i wanted an excuse!)
anyway, sorry for jacking this thread; i know it's not for TVs...just wanted to help a fellow XDAer out if possible.
kwaalude said:
i had the same problem with my Samsung LCD tv... over several months the clicking got worse and worse until it wouldn't turn on. look on youtube or do a google search, but if it's the same problem i had, the fix is easy.
a trip to Radio Shack and about 5$ in new capacitors is all it took. removed the back of the TV and replaced the old/blown/leaky capacitors. took about 15 minutes total and saved me from buying a new TV... (damnit, i wanted an excuse!)
anyway, sorry for jacking this thread; i know it's not for TVs...just wanted to help a fellow XDAer out if possible.
Click to expand...
Click to collapse
Thread jack once again. I'm a Samsung freak never had problems with their stuff. Mostly all my stuff in my house is Samsung.
Sent from my SAMSUNG-SGH-I747 using xda premium
Andrew149 said:
So i dropped my phone from 3 feet and the screen spider ed crack everywhere i called samsung to get it replaced they wanted $180 to replace the screen, well i so call remembering that gorilla glass is supposed to be drop resistant as advertised on gorilla website and Samsung website (samsung removed it from saying its drop resistant)
also went to the att store and when you have insurance on your smart phone its a $200 deductible WTF
So anyways i linked samsung to gorilla glass website where it says its drop resistant and they claim thats not good enough, well than i showed them the website where the petition shows with the signature where everyone has sign stating that Samsung in fact changed there website from displaying drop resistant im pretty piss i think Samsung should pay for the labor since it is there design flaw or have some kind of solution to fix the screen from dropping from so little of a height. I WILL NOT BUY ANOTHER SAMSUNG AGAIN thanks for backing up your product atlease apple fixes there ****.
http://www.corninggorillaglass.com/products-with-gorilla/samsung
Anyways i want everyone to sign this PETITION
http://www.change.org/petitions/spr..._source=share_petition&utm_term=34356813#news
Click to expand...
Click to collapse
You would most likely easily win a small claims court settlement against them.. The petition will do no good.
Could sue for cost of repair, and additional cost of not having phone etc for time it takes to repair.
Sent from my SAMSUNG-SGH-I747 using xda premium
waiters said:
You would most likely easily win a small claims court settlement against them.. The petition will do no good.
Could sue for cost of repair, and additional cost of not having phone etc for time it takes to repair.
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
They would prolly just issue a new phone for him.
Sent from my SAMSUNG-SGH-I747 using xda premium
waiters said:
You would most likely easily win a small claims court settlement against them.. The petition will do no good.
Could sue for cost of repair, and additional cost of not having phone etc for time it takes to repair.
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
I hate going through that trouble companies like Samsung should want to take care of there customer not tell us we can't do anything but charge you a huge fee
Sent from my Galaxy Nexus
With a phone like the same you need a case since it has a glass panel over the entire front going down the sides a bit too. This of course is going to crack if dropped without a case that does not have a raised face . I have had my s3 thrown across a room and I have no scratches or cracks...about 10ft onto concrete floor of home depot. And it is fine. Now on other devices I have owned you kinda do not need a case because of how the glass is set up. And like someone had said before it is resistant not proof. Depends on how it falls and unfortunately how it is designed it is slightly more prone to happen.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
You guys must if gotten faulty glass or something. I have had two major drops and although other parts of the phone became damaged, my glass had survived mostly. First time I left my phone on the roof of my car and drove away, only to have it fly off my roof, down my windshield and skidding across the pavement when I came to a stop. The back cover came flying off and I had to replace the battery because it was badly scratched and thought it might leak. The back of the phone was scratched badly, but there was only one hardly noticeable scratch to the glass. The second time, my little nephew decided to throw my phone down the stairs, causing my phone to break into pieces. The glass did crack, but not like yours. Just on the edges there were cracks where the body of the phone meets the glass. I was impressed with the glass, but maybe it was just how the phone landed. Unfortunately the rest of the phone didn't survive. I was impressed with the durability of the phone that I bought a new one. My wife has iphone 4, and her front glass is in tack but looks shattered from dropping it off of the nightstand. Mine is a Canadian S3 so maybe that makes a difference. I bought a case for my new phone since I seem to abuse my phones so often. I feel sorry for you guys that your screen cracked so easily.
Sent from my SGH-I747M using xda premium
mrhayami said:
With a phone like the same you need a case since it has a glass panel over the entire front going down the sides a bit too. This of course is going to crack if dropped without a case that does not have a raised face . I have had my s3 thrown across a room and I have no scratches or cracks...about 10ft onto concrete floor of home depot. And it is fine. Now on other devices I have owned you kinda do not need a case because of how the glass is set up. And like someone had said before it is resistant not proof. Depends on how it falls and unfortunately how it is designed it is slightly more prone to happen.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Details of who threw it and why it was thrown please? Lmao
I feel the same way.... that there may be a lot of S3's with faulty glass. The drop test videos prove the glass to be very strong. Perhaps overheated or somehow made brittle. Perhaps hairline cracks introduced during manufacture. My son pulled his S3 out of his hoodie pocket and the screen was shattered. He didn't even drop it. This definitely fits the definition of manufacturer defect. The problem is that everyone knows a glass screen has the potential to break when you drop the phone. How do you prove it one way or the other?
Don't look for Samsung to stand behind their product. The didn't do anything except deny the GPS problems on the Captivate. They didn't do anything about the high failure rate of the power button either. My friend had a 42" Samsung LCD TV that died after a couple years with a very common problem for that model. They refused to make things right for these people either.
mbc663 said:
Details of who threw it and why it was thrown please? Lmao
Click to expand...
Click to collapse
Probably taken by someone because they were playing with it instead of the person. Happened to me once.
Sent from my SAMSUNG-SGH-I747 using xda premium
mbc663 said:
I'm deciding what to do with my 4 year old Samsung plasma that refuses to turn on, just clicks. I definitely won't buy another Samsung tv but God do I love there phones!
Click to expand...
Click to collapse
Check for failed capacitors, they are usually the culprit of electronics failing.
UUUUGH
I woke up this morning in a rush, threw my phone in my pocket. Ran out the door to class.
Realized after class when a friend wanted to look at my phone they were with my keys! There are all these little microscratches and a few bigger ones DEAD CENTER.
It isn't too noticeable until light his it from a certain direction.
But I cannot freakin believe that I let that happen. I usually am completely OCD about these things, and I normally put screen protectors and cases on my phone the MINUTE I open the damn thing.
Hell - I do it for all my devices. My laptop, Vita, my gaming consoles, I have protective stuff for everything!
The Note 2 didn't have a Zagg yet, and they list it on their page but it isn't featured or "imaged". The last time I did that with Zagg, the damn thing came to be unpunctured - aka I had to manually cut the material out with a knife (hard as hell to do, near impossible without stretching!)
So I waited one day too long it seems. Screw me right?
I'm so annoyed and bothered now. Brand new phone, brand new scratches. First phone screen scratch issue I've had in over 4 years.
Does anyone know any real solutions (aka not toothpaste -.-) that I could try to buffer them out?
Return it for another color if u dont mind it.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
majorbgss said:
Return it for another color if u dont mind it.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Click to expand...
Click to collapse
Have you returned phones to ATT before? Im not familiar with the process and how easy it may or may not be.
If you get a replacement, they do sell the Zagg Shields for the Note II at Best Buy. When I first bought my Note 2, I immediately drove to Best Buy and picked up the HD version of the Zagg Shield for it! It definitely looks good on the phone. They had the smudge free version of the shield but I'm not sure if it lowers the clarity...
OmegaNemesis28 said:
Have you returned phones to ATT before? Im not familiar with the process and how easy it may or may not be.
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Click to collapse
If you're within your 14 day return window, they will just charge you $35 restock fee and give you a new one. Or .. just suck it up.. slap on a screen protector now and you won't even notice the scratches.
Damn, what the hell are your keys made of? Steel can't even scratch tempered glass let alone gorilla glass 2.
simonxliu said:
Damn, what the hell are your keys made of? Steel can't even scratch tempered glass let alone gorilla glass 2.
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Hate to say it - I had the SAME issue.. This is more like spider monkey glass, nowhere near as strong as they say it is.
Mine has a couple small scratches from being in my pocket as well..
pirgulation said:
Hate to say it - I had the SAME issue.. This is more like spider monkey glass, nowhere near as strong as they say it is.
Mine has a couple small scratches from being in my pocket as well..
Click to expand...
Click to collapse
+ 1 got the flip cover as soon as I could. Got it now and now I dont need no interfering screen protecter
Sent from my SAMSUNG-SGH-I317 using XDA Premium HD app
Happened to me the 2nd day I had my Note.
I put it in my backpack for less than 15 minutes in the afternoon. THAT NIGHT I got my new screen protectors in the mail and as I was going to apply the screen I noticed the scratches all over the screen.
The glass is NOT scratch proof by any means just because it is gorilla glass. Sure typical metal wont scratch the screen but just about anything else will.
I took it back to ATT and they switched it for a new one, no questions asked for the restocking price of 35 bucks.
I slapped a screen protector on my new Note the minute I opened the box.
Sent from my SAMSUNG-SGH-I317
Have had phone for a month now and just noticed a 1cm scratch thats barely visible with the eye but can be felt with my fingernail. No idea what caused is ive been babying this. Thats what I get for believing in gorilla glass. Ordered JLG today to prevent future occurences
If it makes you feel any better I cracked the glass completely... I'm also very careful with my phones. It took a 3 foot fall onto pavement (hands not used the size yet) and the glass is completely shattered... it wasn't even 24 hours old. Now I am waiting fr the repair place to get the full lcd+touch+glass screen back in stock - will cost me over $300 to have it fixed.
Sooo - little scratches on your screen...
I'm not sure what kind of glass Sammie is using on the Note 2 but it seems pretty fragile. My original galaxy and moto Atrix handled much worse falls without any damage whatsoever.
OmegaNemesis28 said:
UUUUGH
I woke up this morning in a rush, threw my phone in my pocket. Ran out the door to class.
Realized after class when a friend wanted to look at my phone they were with my keys! There are all these little microscratches and a few bigger ones DEAD CENTER.
It isn't too noticeable until light his it from a certain direction.
But I cannot freakin believe that I let that happen. I usually am completely OCD about these things, and I normally put screen protectors and cases on my phone the MINUTE I open the damn thing.
Hell - I do it for all my devices. My laptop, Vita, my gaming consoles, I have protective stuff for everything!
The Note 2 didn't have a Zagg yet, and they list it on their page but it isn't featured or "imaged". The last time I did that with Zagg, the damn thing came to be unpunctured - aka I had to manually cut the material out with a knife (hard as hell to do, near impossible without stretching!)
So I waited one day too long it seems. Screw me right?
I'm so annoyed and bothered now. Brand new phone, brand new scratches. First phone screen scratch issue I've had in over 4 years.
Does anyone know any real solutions (aka not toothpaste -.-) that I could try to buffer them out?
Click to expand...
Click to collapse
plemen said:
If it makes you feel any better I cracked the glass completely... I'm also very careful with my phones. It took a 3 foot fall onto pavement (hands not used the size yet) and the glass is completely shattered... it wasn't even 24 hours old. Now I am waiting fr the repair place to get the full lcd+touch+glass screen back in stock - will cost me over $300 to have it fixed.
Sooo - little scratches on your screen...
I'm not sure what kind of glass Sammie is using on the Note 2 but it seems pretty fragile. My original galaxy and moto Atrix handled much worse falls without any damage whatsoever.
Click to expand...
Click to collapse
Supposed to be gorilla glass 2
The GN2 Gglass debate has already taken place.
http://forum.xda-developers.com/showthread.php?t=1958329
It scratches on every device its been used on so screen protector up or Flip cover to avoid screen damage.
hehe I got lucky on my Epic Touch 4G no scratch ,ding or dents.
GN2 screen is larger more prone to damage so I'm using flip cover protection on it.
I recommend the Tridea case - http://www.amazon.com/Black-Samsung-Premium-T-Mobile-Unlocked/dp/B009SNTHPO/ref=cm_cr_pr_product_top
Yeah I'm sure it's not the phone but just having more screen to scratch/crack etc. I always go caseless and without screen protector but I am buying a coat off armour for this sucker once it's repaired
sling said:
The GN2 Gglass debate has already taken place.
http://forum.xda-developers.com/showthread.php?t=1958329
It scratches on every device its been used on so screen protector up or Flip cover to avoid screen damage.
hehe I got lucky on my Epic Touch 4G no scratch ,ding or dents.
GN2 screen is larger more prone to damage so I'm using flip cover protection on it.
I recommend the Tridea case - http://www.amazon.com/Black-Samsung-Premium-T-Mobile-Unlocked/dp/B009SNTHPO/ref=cm_cr_pr_product_top
Click to expand...
Click to collapse
Sent from my MB860 using xda premium
I have also scratched my screen and do not know how it happened, everyone beware(be aware?)...
OmegaNemesis28 said:
Have you returned phones to ATT before? Im not familiar with the process and how easy it may or may not be.
Click to expand...
Click to collapse
I think if you are within 14 days you can still exchange it. I did it from bestbuy, I had 60 days though (silver member)
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Iv had the phone for alomost a month ....bare back no scraches
Sent from my SAMSUNG-SGH-I317 using xda premium
Learic said:
If you get a replacement, they do sell the Zagg Shields for the Note II at Best Buy. When I first bought my Note 2, I immediately drove to Best Buy and picked up the HD version of the Zagg Shield for it! It definitely looks good on the phone. They had the smudge free version of the shield but I'm not sure if it lowers the clarity...
Click to expand...
Click to collapse
It makes the pen drag significantly, the anti smudge ones I mean. I had to take it off and return it, it was too annoying.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
722ish said:
It makes the pen drag significantly, the anti smudge ones I mean. I had to take it off and return it, it was too annoying.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
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Click to collapse
I think you just answered a question I had in another thread...you were able yo return your zagg to best buy with no problems?
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
You might try one of these. I have never used them but they claim to fill in 95% of the scratches on your screen and they do have one for the note 2.
http://xoskins.com/