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Hi guys,
I wonder if anyone can help with this problem?
,
I'm having trouble hooking it up to my PC which is running XP.
When I chose to connect as either "Media Device MTP" or "Camera PTP" I get an error message on the taskbar of my PC:
"USB device Not Recognised. One of the USB devices attached to this computer has malfunctioned , and Windos does not recognise it. For assistance in solving this problem, click this message."
I click the message and get taken to the list of USB devices with one in bold stating "Unknown device", I click on it and try to update the drivers etc but PC is unable to instal newer drivers.
I think I've narrowed this down to an MTP (Media Transfer Protocol) driver not being installed on the PC, so have installed Windows media player 11, Kies, Samsung PC Studio 7, tried searching the net for drivers, even tried installing Galaxy S2 drivers and none of them work.
Does anyone know what else I may be able to try, or can someone tell me where I could get the correct driver as this is starting to drive me nuts...
PS. I have hooked up the Nexus to my work PC (running Vista) and was recognised withing seconds, so is not a faulty phone
Thanks in advaance for you help!!
format c:/q
install Windows 7
Windows XP is 10 years old.
oscillik said:
format c:/q
install Windows 7
Windows XP is 10 years old.
Click to expand...
Click to collapse
Was really hoping it wouldn't come to that!!!
Is there no way I can get the drivers in XP?
oscillik said:
format c:/q
install Windows 7
Windows XP is 10 years old.
Click to expand...
Click to collapse
Hah, you posted what I managed to resist writing. I thought to myself 'someone's bound to bring that up'... Right on time!
Just get WiFi file explorer PRO and sync through wifi...but I'm quite sure that you can get MTP to work on winXP.
Can't really help you with the Galaxy Nexus since mine hasn't arrived yet but for my Galaxy Tab 10.1 I didn't install any driver (honeycomb also only understands MTP). I let windows install all the drives automatically, had to restart a couple of times but in the end I had a working connection with no Samsung crap like Kies installed.
gambiting said:
Just get WiFi file explorer PRO and sync through wifi...but I'm quite sure that you can get MTP to work on winXP.
Click to expand...
Click to collapse
I've got this as the work around at the moment, but finding it a bit laborious having to transfer one file at a time.
Finding that Samsung website is quite useless - only has the User guide as downloadable PDF.
Microsoft website is even less helpful...!
sw.monkey12 said:
I've got this as the work around at the moment, but finding it a bit laborious having to transfer one file at a time.
Finding that Samsung website is quite useless - only has the User guide as downloadable PDF.
Microsoft website is even less helpful...!
Click to expand...
Click to collapse
You can transfer as many files as you like....up.
And to be honest you can also try using an FTP server, it works very well and then you can browse your phone easily.
gokpog said:
Can't really help you with the Galaxy Nexus since mine hasn't arrived yet but for my Galaxy Tab 10.1 I didn't install any driver (honeycomb also only understands MTP). I let windows install all the drives automatically, had to restart a couple of times but in the end I had a working connection with no Samsung crap like Kies installed.
Click to expand...
Click to collapse
Is that with XP?
I thought I was getting there after installing WMP 11 as I got a message stating "Galaxy" when I connected the USB cable, but it still didn't work fully.
A couple of re-boots later it resorted back to "USB Device not Recognised"
Hope the Nexus conmects for you when it arrives
gambiting said:
You can transfer as many files as you like....up.
And to be honest you can also try using an FTP server, it works very well and then you can browse your phone easily.
Click to expand...
Click to collapse
Do you mean that you can upload multiple files in one go with Wireless file transfer Pro?
with music for eg. I'm having to do one track at a time?
Will look at the FTP servers now, any recommendations?
sw.monkey12 said:
Is that with XP?
I thought I was getting there after installing WMP 11 as I got a message stating "Galaxy" when I connected the USB cable, but it still didn't work fully.
A couple of re-boots later it resorted back to "USB Device not Recognised"
Hope the Nexus conmects for you when it arrives
Click to expand...
Click to collapse
Sorry no, it was something worse, Vista.
If you got xp to recognize it as "Galaxy" you should be on the right track. I remember that being the first device in Vista too. The auto update feature installed various Samsung updates, always after the device couldn't be started and almost all of them required a restart. But about five of these updates (and restarts...) later it connected correctly. No Samsung software necessary.
Don't know if that was dumb luck but I'm not complaining.
I have missing MTP driver on my WIndows XP laptop for work (I use Win 7 at home) is there any solution to this yet?
Try this.
It will install the Media Transfer Protocol Porting Kit (MTP drivers) on Windows xp and should allow the device to be recognised.
I uploaded the file (which I downloaded directly from Microsoft) so you dont have to validate first. Download it *HERE* and install.
Let me know if it works for Windows xp and I will add it to my fixes section im writing.
Mark.
Thanks, Mark,
I did find and download that file earlier but it didnt work. However, as my work laptop is subject to Group Policy, it may still work for others. I do have local admin rights on my machine so I wouldnt have thought it would be a problem but we always get quirks with our corporate builds.
I have found other references on the net to a file from Creative called "fixup.zip" which apparently includes the MTP drivers (tweaked to also allow recognition of creative devices) but I cant find anywhere to download it from.
after a little searching with Google i found the answer
so my laptop runs XP (because i shoot tethered to my Canon Camera and i know it works) and i use the laptop to sync my phones (also collects my e-mail etc) and i stumbled on this thread when i was searching for a solution as to why MTP failed to install with my new Nexus..
the solution is
to install Windows Media Player 10! once i did that, BAM! i can see my Nexus in the explorer window with the rest of my drives
oscillik said:
format c:/q
install Windows 7
Windows XP is 10 years old.
Click to expand...
Click to collapse
HAHAHAHHAHA made my day
Here you go. My work laptop is still xp(32bit) and i just installed this and works
http://www.samsung.com/us/support/downloads/verizon-wireless/SCH-I515MSAVZW
Verizon_Wireless_I515_Galaxy_Nexus_USB_Driver_v1.4.6.0.exe
New "known issue" - samsung!
I had issues trying to get the device working on 3 computers yesterday (Win 7, Vista, XP) , with only interment luck.
I got to Samsung Level 2 support, at 2pm EST, I was his first G-Nex call. We tried the Samsung driver, updating WMP to v11 on XP. Best I got was it to open sometimes (best after a GNex Reboot or after almost shutting it down: ie. holding power button in ant hitting back arrow). It opens best on my Vista PC (one I hardly use...); Sometimes I open it and get no further than the device level (GALAXY NEXUS); if Internal Storage eventually shows up, you may be able to get in; then you MAY be able to transfer files to the folders.
I got a call back from SAMSUNG Level 2 today: "THERE IS A KNOW ISSUE IN THE MTP LAYER OF THE PHONE; THERE ARE ISOLATED CASES OF PROBLEMS LIKE YOURS; SAMSUNG & GOOGLE ARE WORKING TO RESOLVE AND ISSUE A MAINTENANCE RELEASE". (As close as I can quote this.) No, there was no estimate of WHEN this would be released, but I'm hoping soon, as it is a pain and major issue for us "isolated" cases - why me?
I found that MTP does not work correctly on winxp without Windows Media Player 11. It appears to work kinda with WMP10, but not the way you would expect.
Fix
I was pulling my hair out trying to get my new verizon galaxy nexus connected to my pc running windows xp to transfer files. Finally I figured out what the problem was for me.
MTP is tied to windows media player somehow and you need to have the new version of windows media player installed for it to work. Until I did this I was getting an error when a plugged in my phone about the required files not found in the INF file or something.
1. download new version of windows media player.
2. You need to download the samsung USB drivers from samsungs website...I would post the link but I am not allowed.
make sure you click the tab for software...it defaults to manuals and doesn;t look much like a tab at all. After that mine worked beautifully although the MTP transfers seem extremely slow compared to the USB mass storage connection my droid 2 had.
Hope this helps someone else out there!
Why did they remove drive letter access and cripple the phone with this MTP crap?
It took me 30 seconds to copy my pictures from my Droid Incredible via drive letter, and now it's taking upwards of 20 minutes to copy them over to the Nexus.
This is completely absurd...
DeaconBoogie said:
Why did they remove drive letter access and cripple the phone with this MTP crap?
It took me 30 seconds to copy my pictures from my Droid Incredible via drive letter, and now it's taking upwards of 20 minutes to copy them over to the Nexus.
This is completely absurd...
Click to expand...
Click to collapse
Copying a files to/from my Galaxy Nexus takes no time at all. Much faster file transfer than on my previous phone and USB drive. Have you tried removing the driver and installing the naked samsung drivers?
DeaconBoogie said:
Why did they remove drive letter access and cripple the phone with this MTP crap?
It took me 30 seconds to copy my pictures from my Droid Incredible via drive letter, and now it's taking upwards of 20 minutes to copy them over to the Nexus.
This is completely absurd...
Click to expand...
Click to collapse
And yet I'm having the exact opposite experience; on both a desktop PC and MacBook Pro with Android File Transfer, the performance of the Galaxy Nexus' filesystem has been miles ahead of the 8GB Class 10 MicroSD card I had in my previous device.
developing said:
And yet I'm having the exact opposite experience; on both a desktop PC and MacBook Pro with Android File Transfer, the performance of the Galaxy Nexus' filesystem has been miles ahead of the 8GB Class 10 MicroSD card I had in my previous device.
Click to expand...
Click to collapse
I can't get the android file transfer to work on my mac. I download the dmg file and drag to applications, but it stil doesn't read my device. Am I doing something wrong? Can you shd some light for me?
And here comes the flood of "im not happy" threads.
You should have known it was MTP before you purchased it. Not trying to start an e-flame but just sayin'.
My connection always messes up, all my music got deleted last night. I'm having trouble copying music over. I'm ditching the stock ROM asap, hopefully one of the custom ROMs has mass storage.
I have to agree, I've hated MTP since the WinXP days when I first hooked up a camera directly. Had tons of corrupted files during transfers so I switched to taking out the memory cards and accessing them with USB readers.
Even now with the nexus I have trouble with files not even showing up properly in explorer but are clearly there when I use a file manager on the phone itself.
I copied a 500mb film from my pc to my phone in no-time. Must be your pc that causes the problem.
Sent from my Galaxy Nexus using XDA App
I'm not sure why everybody needs to install stuff. I plugged the phone into my MBP and it popped up the contents. Plugged it into my W7 gaming machine and it popped up the contents.
Transfer times were the same, or faster, as they are on my Galaxy S II and Rezound.
Then again, unless it's more than 3-5 files I just use WiFi File Explorer. Fantastic way to transfer files to/from. Definitely worth the $.99 for the full version (demo only allows downloading *from* phone, not uploading to).
It's a trade-off. This way we can use the entire storage space. Just one big partition where all your apps and app data go. No more "internal storage" vs "external storage."
Mtp is very slow and makes windows crash.
sblantipodi said:
Mtp is very slow and makes windows crash.
Click to expand...
Click to collapse
Maybe on your PC.
Everything works fine here with MTP, even better than Mass Storage before...
I love whatever they did. On my Thunderbolt, it would take a long time to copy files, but with the GN, it's as fast as anything! Not to mention I don't have to screw with turning on the phone, turning on USB, doing my work, turning the phone on, turning off USB, etc.
It's always on, available, and awesome!
I find that I have a lot better luck with my windows 7 machine than I do with my Vista machine.
Sent from my Galaxy Nexus using xda premium
I'm having better luck with the good 'ol console.
adb push has been outperforming MTP for me.
So does MTP mean there's nothing to "eject" and you just pull the plug out of the phone?
Not on my PC it doesn't.
dspcap said:
So does MTP mean there's nothing to "eject" and you just pull the plug out of the phone?
Click to expand...
Click to collapse
Yes there's no "eject" at all, because the system isn't actually mounted like it is in USB mass storage. Meaning you can still interact with the files on your phone when you're transferring to/from the phone.
I just transferred a 5.00GB mkv file in 16 minutes. That's roughly 5.2MB/sec. *Shrug*.
I'd prefer USB Mass Storage...
Anyone else notice that the pc's volume goes down when the device is unplugged?
I have Pandora playing on Win7 and unplugging the phone causes the volume for Pandora to drop. This is noticeable in the Volume Mixer.
OK, I just don't get it. I've tried different PC's/Cables, etc. I have files/folders (mainly CWM, larger stuff) that will NOT drag and drop onto my PC from my GN. It makes no sense. I can view the virtual SD PERFECTLY FINE, but when I drag and drop, nothing happens. When I try to drag and drop certain things onto the virtual SD, half the time I get told that the device can't be found/has been disconnected.
I mean, this is a HUGE issue that I can't just drag and drop my entire SD Card to make a backup and then transfer those contents back on. What am I missing? I've tried connecting as MTP and PTP, makes no difference. Both of my boxes are Win 7. One is 32bit, the other is 64 bit. On top of that, I was just trying to transfer some data and the ENTIRE Virtual SD got deleted (luckily most everything was backed up). This is seriously borked. I've RTFM for days now and I can't find a solution.
Try reinstalling your drivers even if they installed fine.
Tried that. It's like the only solution is to reboot my PC. I'm fine with doing that, it's just general frustration with not understanding MTP. Is this a mass file header issue with data transfer? Something on my computer's end?
"Copying: 23 Hours Remaining"...from an SSD to Virtual SD
Less than 8 gigs of data. FML
That's odd I've always been able to just drag and drop without issues in W7.
Use Airdroid from the market. It works.
also had the same issue and gave up until i discovered Airdroid. It's also free
coleburns said:
Use Airdroid from the market. It works.
also had the same issue and gave up until i discovered Airdroid. It's also free
Click to expand...
Click to collapse
I second this. I don't have any problems with MTP myself but for most file transfers it's just easier to turn on AirDroid than retrieving my usb cable and hooking it up that way.
Sent from my Galaxy Nexus using xda premium
airdroid FTW
Hey Folks,
I'm likely to be switching from AT&T to Sprint and will be getting the Galaxy SIII. Has anyone had any problems connecting it to a Macbook? I'd like to be able to sync with DoubleTwist.
Thanks!
MD
I've had trouble connecting mine. I end up using my work Windows PC for rooting etc.
Sent from my SPH-L710 using xda app-developers app
Seems that there are no drivers for Mac SPH-L710 Samsung Support Page
Wonder why... *rollseyes* You can do as bluv4eva and use a windows pc, if you have one in your disposition.
try this link, might have some info on how to connect with mac.
http:// galaxys3root.com/galaxy-s3-root/how-to-root-galaxy-s3-on-mac-osx/
The only way i connect my S3 to my Mac is via FTP apps (wirelessly) like Transmit, or i just use ES File Explorer to FTP files back and forth over my WiFi network, or use Kies.
Gave up on USB since it defaults to MTP (Media Transfer Protocol) which just doesn't work on Macs. Couldn't get it to do UMS (Universal Mass Storage). As for music, i prefer drag and drop (via FTP).
.....and what's the heresy?? Been using Palm OS and Windows Mobile devices with my Mac since time immemorial.
Well actually i have a macbook pro running mountain lion and i been able to connect it with no problem with android file transfer( an app that is free supplied by android i think) it shows instructions for it when you connect it to your computer on your phone
nitekillerz said:
Well actually i have a macbook pro running mountain lion and i been able to connect it with no problem with android file transfer( an app that is free supplied by android i think) it shows instructions for it when you connect it to your computer on your phone
Click to expand...
Click to collapse
Tried Android File Transfer and nothing. To be fair I was on Lion then, not MLion, and just didn't bother after that.
I like my wireless methods so far.
nitekillerz said:
Well actually i have a macbook pro running mountain lion and i been able to connect it with no problem with android file transfer( an app that is free supplied by android i think) it shows instructions for it when you connect it to your computer on your phone
Click to expand...
Click to collapse
Plus one one that, I have mountain lion and it is very easy to drag and drop files and sync.
Sent from my SPH-L710 using Tapatalk 2
interhawk1 said:
Plus one one that, I have mountain lion and it is very easy to drag and drop files and sync.
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
Syncing with sd_card or usb mode shouldn't be a problem on any device that accepts USB storage devices.
the only difference between using windows and OS X will be the ability to use MTP because microsoft is the only one that supports that particular file transfer protocol.
doubletwist sync, last i checked, didn't use mtp mode regardless of the OS of the box its connected to.
There's also airdroid from the play store that connects with phone via wifi.
Sent from my SPH-L710 using xda app-developers app
back on lion i was able to do it too. What i did was i changed the storage to camera mode on phone and the file transfer app works
Virtual Machine approach to rooting
If you have a mac, and a copy of windows, create a little virtual machine using Parallels Desktop. (Note: VMWare Fusion will not work.)
Once you have your virtual machine running, Install the S3 Snapdragon Toolkit and USB drivers, connect your phone using the USB cable. Make sure to associate the phone with the VM and not OS X when prompted.
On your phone, set the mode to PTP, not MTP. You'll hear the USB device connect sound and the phone will show up as camera device, but don't focus on that. Now, run the toolkit and you'll find at the main menu your phone listed as an attached device.
Many thanks to mskip for his toolkit development.
netkgb said:
If you have a mac, and a copy of windows, create a little virtual machine using Parallels Desktop. (Note: VMWare Fusion will not work.)
Once you have your virtual machine running, Install the S3 Snapdragon Toolkit and USB drivers, connect your phone using the USB cable. Make sure to associate the phone with the VM and not OS X when prompted.
On your phone, set the mode to PTP, not MTP. You'll hear the USB device connect sound and the phone will show up as camera device, but don't focus on that. Now, run the toolkit and you'll find at the main menu your phone listed as an attached device.
Many thanks to mskip for his toolkit development.
Click to expand...
Click to collapse
Parallels Desktop is a little pricey at $80, but it sounds super awesome. Thanks for this.
Hi there! I just bought the T-Mobile Samsung Galaxy Note 2. I'm trying to connect the phone to my MacBook Pro running Mountain Lion OSX so I can transfer my files and such and also access the SD card. On my previous phone, (HTC Sensation 4G), all I had to do was just connect it to the usb cable and I'll see my phone accessible on finder. This is not my case for the Note 2 right now. I even installed Android File Transfer and it still doesn't work. Android File Transfer reports, "Could not connect to device. Try reconnecting or restarting the device". And of course I tried all of that. The only thing that works is the Kies software from Samsung but the software is incredibly slow. It is telling me that it will take 10 hours to transfer a 125MB file. It doesn't make any sense at all. I'm running a maxed out MacBook Pro Retina Display and I got a spankin new phone using it's provided usb cable and I tried others. My only option to transfer files fast to my SD card is by taking it out physically and connecting it to my SD Card adapter
Please help! Thanks in advance
DJCodeBlue said:
Hi there! I just bought the T-Mobile Samsung Galaxy Note 2. I'm trying to connect the phone to my MacBook Pro running Mountain Lion OSX so I can transfer my files and such and also access the SD card. On my previous phone, (HTC Sensation 4G), all I had to do was just connect it to the usb cable and I'll see my phone accessible on finder. This is not my case for the Note 2 right now. I even installed Android File Transfer and it still doesn't work. Android File Transfer reports, "Could not connect to device. Try reconnecting or restarting the device". And of course I tried all of that. The only thing that works is the Kies software from Samsung but the software is incredibly slow. It is telling me that it will take 10 hours to transfer a 125MB file. It doesn't make any sense at all. I'm running a maxed out MacBook Pro Retina Display and I got a spankin new phone using it's provided usb cable and I tried others. My only option to transfer files fast to my SD card is by taking it out physically and connecting it to my SD Card adapter
Please help! Thanks in advance
Click to expand...
Click to collapse
I've always had trouble with Android File Transfer and all my Samsung phones on my MacBook Pro. Sometimes it works and sometimes it don't. I avoid using it as much as possible now and just use AirDroid (which is slow and very similar to the Kies software) or I just remove the SD card and transfer files using an SD card adapter. I haven't found a fix or workaround to get it working properly.
julez456 said:
I've always had trouble with Android File Transfer and all my Samsung phones on my MacBook Pro. Sometimes it works and sometimes it don't. I avoid using it as much as possible now and just use AirDroid (which is slow and very similar to the Kies software) or I just remove the SD card and transfer files using an SD card adapter. I haven't found a fix or workaround to get it working properly.
Click to expand...
Click to collapse
bluetooth works pretty well:good:
I got a fix for you...... buy a real computer a pc and throw that piece of crap in the garbage. Did you install the drivers? is usb debug checked in developer options?
mojorisin7178 said:
I got a fix for you...... buy a real computer a pc and throw that piece of crap in the garbage. Did you install the drivers? is usb debug checked in developer options?
Click to expand...
Click to collapse
Please, don't give me that "PC vs MAC" crap I have both PC and MAC and reasons why I use both operating systems. And from using Mac & PC for the past 7 years for the work that I do, Mac OS X has been by far the most reliable operating system that I've ever used. On top of that, I do a lot of radio mixing work and DJing and graphical designing and such and Mac is a must. I've had a Windows laptop before gave me nothing but issues whatsoever. I spend a lot of money buying expensive and top of the line Windows laptops and I always have to worry about maintaining the damn thing and went through a lot of stress because of it. So I'm happy with what I have. But on a side note, I find the iPhone to be the crappiest phone on the planet and I have a Dell XPS for gaming and as a multimedia box. So I hope that justifies that I'm not an apple fan boy.
I did install drivers and yes I had USB debug checked.
Anyways I found a solution for Mac users. I have VMware running Windows 7 & Windows 8. I have both operating systems connected and running seamlessly with the my Mac files so I'll be able to access and edit files that would be on my Mac on my virtual operating systems. And that was a fix for me without having to transfer any music, pictures, etc to a different PC and then transfer the files to my phone. Although it requires virtualization, it's the only thing that worked for me. I still wish there was better compatibility. I had no issues with my old HTC HD2 and HTC Sensation 4G. Samsung really got me angry about this one and their Kies software is complete crap.