Develop Bugs

Weird NOISE/crackling during call - DESIRE HD - HELPPP

Hello , i recently bought the Desire HD, and havent been experiencing any problems with it except of one quite annoying.
When im in a call, either outgoing or incoming, the speaker makes a weird crackling noise.
This happens always, and happens on both the phones speaker, and loud speaker (depending on which is selected during call), and headphones(when connected). Ive searched the forum, and some people have been experiencing a sort of problem, but not on the same device.
any help is very much appreciated thank you

I can verify that I'm experiencing the same with my Desire HD.

We discussed this issue already in the german "Android-Hilfe"-Forum. This buzzing, crackling noise seems to affect a small number of desire HD's. Mine was affected too. All the devices have been changed on warranty with no costs for the customer in germany. No matter from which provider they were bought.
Edit: BTW: Wrong Forum, I think. Could an Admin move this thread please?

Thanks for the quick replies guys, appreciate it

Hi All,
My Desire HD has started doing this today too! Really gutted. What has HTC UK support been like this on it? Replacement or repair, and how quick? I dont want to be without a phone long! Is this a widely recognised problem, apart from this thread I dont see much on it. Im wondering if the buzz comes from a loose LED flash cover vibrating caused by the speaker?
Thanks very much

I have the same and I thought it is the proximity sensor opening and closing.
Are you guys sending it back for replacement or are you going to live with it?

i have the same problem it sounds like the earpice is short circuiting for 1/10 second
i dont know is it a general problem or only limitted to our handsets
and if we update the radio version is it going to disappear or not
any help is appreciated

mohamedgam said:
i have the same problem it sounds like the earpice is short circuiting for 1/10 second
i dont know is it a general problem or only limitted to our handsets
and if we update the radio version is it going to disappear or not
any help is appreciated
Click to expand...
Click to collapse
I sent 2 support cases to HTC at the same time. The one was for tjis issue and the other for something else. The other one was answered next day but for that one, not a word. Does this tell you something?

didnt understand you sir.

mohamedgam said:
didnt understand you sir.
Click to expand...
Click to collapse
I say that: I contacted HTC support in regards to this but haven't received a reply. But, I have received replys for other cases. And this doesn't sound good.

i have the same issue

Issue with noise
I recently replaced my DHD due to a similar issue. I found if my hand palm was making contact at all with the SIM.SD Card cover, ie the antenna I would get an extremely high pitch feedback sound. Also if phone was on charge the crackle sound was audible.
Orange were great and replaced the original handset straight away at no cost but the replacement also appears to have the same issue. For the moment I'm considering contacting HTC direct but i'm not sure as otherwise I love the phone, and truly believe it is the best on the market.
I think the issue might be resolved if i get a outer protective cover so I'm going to try that first, and not use the device while on charge.
Would be good to know if others have had these experiences.

MikeinCambs said:
I recently replaced my DHD due to a similar issue. I found if my hand palm was making contact at all with the SIM.SD Card cover, ie the antenna I would get an extremely high pitch feedback sound. Also if phone was on charge the crackle sound was audible.
Orange were great and replaced the original handset straight away at no cost but the replacement also appears to have the same issue. For the moment I'm considering contacting HTC direct but i'm not sure as otherwise I love the phone, and truly believe it is the best on the market.
I think the issue might be resolved if i get a outer protective cover so I'm going to try that first, and not use the device while on charge.
Would be good to know if others have had these experiences.
Click to expand...
Click to collapse
Whatever you decide, contact HTC so that they know and work on the problem. As I said, I contacted them but never received a reply which means that they are aware and have no solution.

MikeinCambs said:
I recently replaced my DHD due to a similar issue. I found if my hand palm was making contact at all with the SIM.SD Card cover, ie the antenna I would get an extremely high pitch feedback sound. Also if phone was on charge the crackle sound was audible.
Orange were great and replaced the original handset straight away at no cost but the replacement also appears to have the same issue. For the moment I'm considering contacting HTC direct but i'm not sure as otherwise I love the phone, and truly believe it is the best on the market.
I think the issue might be resolved if i get a outer protective cover so I'm going to try that first, and not use the device while on charge.
Would be good to know if others have had these experiences.
Click to expand...
Click to collapse
That must be a different issue. I hear that noise via BT headset when I don't even touch the phone. I believe it's due to the sound frequency change during a call and the low quality speaker cannot handle. It's like using a high wattage amplifier on a low quality speaker and expect to hear deep bass sound. I guess you all know the result of such sound.

I'm also experiencing this problem. Sent the phone in and got it back but the problem is still there. They changed the motherboard and the loudspeaker but that obviously didn't fix the problem. So now I probably have to send it back again.

i just hope this problem can be fixed with software..

hi all,
in my case occasionally during call's even whit sound volume low a ear the person talking with " extremely high pitch feedback sound".
It's a very good phone but that problem is starting to annoying me.
i allready send a email to htc portugal and their response was to send the equipment to the repair center
in you opion what should i do? send to repair?
Thanks

Have you tried enabling the SRS improvement? It can be done in the music player. It made the crackling sound during calls in my device disappear...

Originally posted by iopy Have you tried enabling the SRS improvement? It can be done in the music player. It made the crackling sound during calls in my device disappear...
Click to expand...
Click to collapse
I will try this and post back...
What I'm experiencing, when I'm on hold with my service provider (Vodafone AU) I can hear the normal on hold music then at random intervals just for a half a second or so the music cuts and there's an annoying crackle noise. Sometimes there is no noise for a while then there can all of a sudden there can that crackle noise every few seconds. Like another person has said for me if I change to loudspeaker it still does the crackle noises and turning the volume down doesn't help. I've tried taking my hand off the phone but it still happens. I have noticed a few times the reception bars icon, drop a bar or gain a bar when this noise happens so maybe there's a link?!? By the way I'm running LeeDroid 1.4.1 (wich is based on HTC's 1.72.405.3 ROM). Also I'm running the Jan 17th Radio version: 12.39.60.19U_26.06.04.06_M.

Right. This could well sound daft but try it anyway! Someone on another forum said it worked for him (her?) and it worked for me with a Nokia E71. The speaker was 'crackling' so I did the usual googling. The answer was, for me, to suck really hard on the speaker a couple of times. Basically the diaphragm gets put out of place and the 'sucking' gets it back.
Try it and see! Though it won't fix the 'feedback-type' noises I'd guess but I find most of those are specific to a particular call. Either call back, or get them to call you back, and all is well.
HTH
Dave

Speaker making slight hissing and a click noise

Is anyone getting these slight clicking noise from the speaker whenever the phone is in use, like opening an app for example. I got my phone phone from the launch event (5th in line!! ) and i only noticed when it was really quiet in my room these noises came from the speakers.
To check, open an app and quickly put your ear to the speaker and I hear a hissing noise then a soft click. Always happens when i open an app!
I went back to Phones4U, the guy could tell it was faulty so I got it replaced..now same problem!! (not as loud as before, but still there)
Anyone having the same problem? can anyone check for me? this can't be normal!

saffad said:
Is anyone getting these slight hissing noise from the speaker whenever the phone is in use, like opening an app for example. I got my phone phone from the launch event (5th in line!! ) and i only noticed when it was really quiet in my room these noises came from the speakers.
To check, open an app and quickly put your ear to the speaker and I hear a hissing noise then a soft click. Always happens when i open an app!
I even went back, the guy could tell it was faulty so I got it replaced..now same problem!! (not as loud as before, but still there)
Anyone having the same problem? can anyone check for me? this can't be normal!
Click to expand...
Click to collapse
Yeah I have that problem. It's one of those things that you don't really notice until you know it's there, then you hear it all the time
Someone on another forum posted they had the same, so it might not be an isolated problem.

Isn't that just the touch click?
Try Settings/Sound/Touch sounds.
Personally I rather like it..

TonyHoyle said:
Isn't that just the touch click?
Try Settings/Sound/Touch sounds.
Personally I rather like it..
Click to expand...
Click to collapse
No, I have that turned off.
It happens whenever the speaker is used - when the sound stops there is a quiet hiss, followed by a pop as the speaker switches off.
Try it - hold the speaker right up to your ear, and use the volume rocker to hear the beep. Afterwards there is hiss followed by a pop.
It's not noticeable enough to be an issue (for me) in normal use, but you can hear it if you're in a quiet room.

Shodney said:
No, I have that turned off.
It happens whenever the speaker is used - when the sound stops there is a quiet hiss, followed by a pop as the speaker switches off.
Try it - hold the speaker right up to your ear, and use the volume rocker to hear the beep. Afterwards there is hiss followed by a pop.
It's not noticeable enough to be an issue (for me) in normal use, but you can hear it if you're in a quiet room.
Click to expand...
Click to collapse
I can hear it on my G2x... I'm sure it's not an issue and your just being paranoid because you dropped a whole bunch of cash on a new phone

TonyHoyle said:
Isn't that just the touch click?
Try Settings/Sound/Touch sounds.
Personally I rather like it..
Click to expand...
Click to collapse
The click comes like 3 seconds after you make an input, so it doesn't sound right and it just sounds random (and annoying).
thanks tho!
Edit: Turning off Touch sounds, seems to stop it, whenever im using the phone..but yeah still happens whenever the speaker is in use but that i can live with that!

Shodney said:
No, I have that turned off.
It happens whenever the speaker is used - when the sound stops there is a quiet hiss, followed by a pop as the speaker switches off.
Try it - hold the speaker right up to your ear, and use the volume rocker to hear the beep. Afterwards there is hiss followed by a pop.
It's not noticeable enough to be an issue (for me) in normal use, but you can hear it if you're in a quiet room.
Click to expand...
Click to collapse
Happens with my OG Droid. I only started noticing it one late night when for no reason I had the speaker right up next to my ear.
I don't think it's anything to worry about

KiNG OMaR said:
I can hear it on my G2x... I'm sure it's not an issue and your just being paranoid because you dropped a whole bunch of cash on a new phone
Click to expand...
Click to collapse
Heh, that's certainly got something to do with it
As I say it's not really an issue, and it's not unique to this phone (as you point out). Just one of those annoying niggles - it depends on how sensitive you are to these things

Yes - I have the same problem with my new Galaxy Nexus. In fact, even if it's not a problem for most people, I'd say it is a problem for Samsung because I returned my phone yesterday and got it swapped out. The new one has the same problem, so I assume it's an Android software problem rather than a hardware glitch.
So that's at least two returns caused by this problem. Hope we get a fix at some point!
p.s. Phone is great by the way, even with the annoying click.

Guys
This is hardware problem. And it happens on most of the speakers however its more or less noticeable on some devices.
I have quite good quality monitors (studio speakers) and i can hear something hissing in the back.
Let me put it that way.
Every speaker needs electricity to work. The noise you are hearing is the actual electric current coming through the speakers. The sudden pop and lack of the hiss means that speaker has been turned off. For obvious reasons there is no point for the speaker to work constantly....
Sent from my GT-P7510 using xda premium

I can't hear any click when I plug headphones in, so maybe you're right - the click could be when the amplifier that powers the internal speaker turns off...
However, for some reason I still get a click if the phone is in silent mode. I guess putting it in silent mode doesn't guarantee it keeps the amplifier turned off.

I hope it's just the speakers; the DAC in my HD2 hissed for a few seconds after any sounds even through my headphones. The hissing was always there when there was sound. It was quite depressing. I'm hoping for a good DAC in the Galaxy nexus.

I've got a click (sounds just like a quite speaker pop) from the back cover.
Turn your GN over and push the back cover, on the "Google" logo (below the camera flash). Then quickly release your finger.
Sometime it can happen with only the lightest of touches. If i put my phone down on my chest, the pick it up.
If you look really closely you can see the cover moving just below the camera surround.

Issue has been reported to google.
http://code.google.com/p/android/issues/detail?id=22307
I have this issue on my gnex. Its def a sw problem. I took the back cover off and still have the issue.

slightly different, but also hiss related...
my rezound does the same thing when headphones(or aux to car) are plugged in and nothing is playing. once you start to play something you don't notice it. and its a confirmed issue.

It's a hardware issue guys, depends on the audio chip I believe. Impedance-related.

Here is the other thread with this annoying sound
http://forum.xda-developers.com/showthread.php?p=20087759
Sent from my Galaxy Nexus using Tapatalk

It isn't just on the speaker either. Atleast on my Galaxy Nexus, I can hear it when listening on high end professional in-ear headphones. I can verify that it is almost certainly a signal isolation problem. The activity causes the DAC (the thing that makes a digital signal into an analog signal that speakers and headphones need) to kick on for a few seconds and until it shuts off you can hear the noise coming out of the DAC. It's pretty substantial on mine though, so I'm wondering if I got a bad unit. I'll have to stop by a Verizon Wireless store and plug in to the display unit to see if it is any better. I never noticed this on my Galaxy S (Fascinate).

My unit is also affected, it was made in Vietnam. I checked the Google Code issue tracker link (http://code.google.com/p/android/issues/detail?id=22307) and I can see many people confirming this also. This is definitely not how the speaker should work - I checked another Samsung phone (SGS II) and there's no such "clicks". There's some silent noise but not the click.
I can hear it from the speaker only, not through the headphones.
I think many users are unaware of the issue because it is often only noticeable in a silent environment.

Yes getting same issue. Have tried different ROMS to no avail

[Issue] Speaker pop

i'll do somthing in the UI to make a sound .. like a touch tone.. then in a few seconds i'll hear a pop from the rear speaker

anyone else have this issue?

Anyone having this issue?
basically.. does your rear speaker pop when the amp cuts power to the speaker ?

cant say i have this happening on mine

Exactly have the same problem. I didn't notice the hiss though, but definitely heard the pops. But yes when I listen closely I with my ear to speaker I hear exactly what you described: a hiss ending in a pop.

appelflap said:
Exactly have the same problem. I didn't notice the hiss though, but definitely heard the pops. But yes when I listen closely I with my ear to speaker I hear exactly what you described: a hiss ending in a pop.
Click to expand...
Click to collapse
On my other phone (samsung epic 4g touch), it does the hiss/pop/silence thing too, but the pop is much much quieter that I can only hear it if I put my ear right next to the speaker.
However on this galaxy nexus it is loud enough that I can hear it from 1-3 feet-ish. Its especially noticeable in quiet areas.
I'm considering return it because of this

Pitnefor said:
On my other phone (samsung epic 4g touch), it does the hiss/pop/silence thing too, but the pop is much much quieter that I can only hear it if I put my ear right next to the speaker.
However on this galaxy nexus it is loud enough that I can hear it from 1-3 feet-ish. Its especially noticeable in quiet areas.
I'm considering return it because of this
Click to expand...
Click to collapse
For me it's not a big problem. I notice it but it is not annoying me. I hear it only when I'm concentrating on it. BTW just applied the new update and that didn't fix this issue.

appelflap said:
For me it's not a big problem. I notice it but it is not annoying me. I hear it only when I'm concentrating on it. BTW just applied the new update and that didn't fix this issue.
Click to expand...
Click to collapse
oh good to know... cause I'm actually kinda wondering if this affects all devices or just a few. If it affects mostly all, i wont bother getting a replacement

Pitnefor said:
oh good to know... cause I'm actually kinda wondering if this affects all devices or just a few. If it affects mostly all, i wont bother getting a replacement
Click to expand...
Click to collapse
Yeah, I've got it too - Doesn't fuss me though - only notice at night when i'm using it in bed

minooch said:
Yeah, I've got it too - Doesn't fuss me though - only notice at night when i'm using it in bed
Click to expand...
Click to collapse
wow me too!
it's not so bad i guess
least i know the amp is turning off saving battery

I am having this issue also i have noticed it today i was in a quiete area. Is it an option that you can disable? I am afraid this will drain the battery
Sent from my Galaxy Nexus using XDA App

I'm pretty sure this happens on all devices. I have this on all my phones, navigation units, clock radios...

Me, too, I just checked all electronical devices I have and they all have it. Though, it's so quiet, that I have to get closer to the speaker than I normally ever woult.
Is that different for the GN? Is it louder than "normal"?

Atreus said:
Me, too, I just checked all electronical devices I have and they all have it. Though, it's so quiet, that I have to get closer to the speaker than I normally ever woult.
Is that different for the GN? Is it louder than "normal"?
Click to expand...
Click to collapse
my GN is defiantly louder than normal. I can hear it easily from almost any normal usage distance. It almost sounds exactly like the normal touch sounds so that I get confused and think I clicked on something
pretty sure it's the amp cutting off power to the speaker a few seconds after it makes a noise

Mine does it too. Simplest solution I've found is to turn off touch sounds. That way the speaker doesn't keep turning on and off so often. I would normally turn those sounds off anyway because they are annoying, so it's no biggie for me.

Only time I have noticed a speaker pop is going into recovery

Mine does this too.
Glad its not just mine!

yeah, i thought i was going crazy last night too, but i definitely have the same popping problem
its not very loud , but its there - i heard it when i was in my room cause it was dead silent. Whenever i played any type of sound file, you'd hear the little pop afterwards from the speaker =/
it kinda sucks with touch tones for the dialer cause it happens everytime you push a number
i wonder if google/samsung knows about this and if it can somehow be fixed through a SW patch just like the volume bug haha - cause this LOOKS like a HW issue again

Yes, I certainly also get this, my hearing is very sensitive, so something like this is very noticeable for me.
Even "turn off touch sounds" doesn't seem to stop it.

Bakedbread said:
i wonder if google/samsung knows about this and if it can somehow be fixed through a SW patch just like the volume bug haha - cause this LOOKS like a HW issue again
Click to expand...
Click to collapse
I would guess it's just something as simple as properly muting the output to the speaker before turning it off. This should prevent the voltage spike from affecting the speaker.
Its not unique to the Nexus - it can potentially happen to anything with a speaker that isn't muted before turning off the amp.

[Q] Delayed "Pop" on Speak phone?

I am on my third replacement phone (last one the LED notification didn't work) and now I am noticing that there is a very faint 'Pop' sound emitted from the speaker phone 3 seconds after there is a system audio sound. For instance, every time I hit the Home button or unlock the phone, I hear the 'Pop' three seconds later.
Does anyone else have this problem? If I have headphones plugged in, I do not hear the sound through the headphones.
Thanks!

Dude is it possible that u have the lock n unlock sounds enabled?

sheek360 said:
Dude is it possible that u have the lock n unlock sounds enabled?
Click to expand...
Click to collapse
Yes I do have the sounds enabled and I hear those fine. I am hearing an additional click/pop noise 3 seconds later. It makes the sound pretty much every time the phone makes noise. It's very faint.

From what I've read this is a pretty common problem. Mine does this as well but honestly I can only hear it when its quiet.
There's also another thread on this topic but I don't believe there was really conclusion.

Mine and a bunch of nexi at my local best buy suffer from this. It is not dependent on lock sounds it's a problem with the DAC I believe
Sent from my Galaxy Nexus using xda premium

ChongoDroid said:
Mine and a bunch of nexi at my local best buy suffer from this. It is not dependent on lock sounds it's a problem with the DAC I believe
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Gotcha. Are you boosting your volume with volume+ or any other app?

Thank you for the replies. I'm glad to hear I'm not alone.

I have the same problem. I posted a thread yesterday, and there's another one (i didn't see it before posting mine).
That's a pretty annoying issue, i used to have the same thing on my unibody MacBook (fixed with an unofficial software patch), and once you hear it, well, you can't unhear it.
I hope this is not a hardware issue and can be fixed by some patch, but no one seems to care about this one (maybe not all GN have this problem?)

I decided to just disable all touch tones since it was bothering me too much. Just out of curiosity I checked another Nexus and the pop is still there but could only be heard by literally holding the speaker phone to my ear. Not nearly as loud as mine.

skottema said:
I am on my third replacement phone (last one the LED notification didn't work) and now I am noticing that there is a very faint 'Pop' sound emitted from the speaker phone 3 seconds after there is a system audio sound. For instance, every time I hit the Home button or unlock the phone, I hear the 'Pop' three seconds later.
Does anyone else have this problem? If I have headphones plugged in, I do not hear the sound through the headphones.
Thanks!
Click to expand...
Click to collapse
Yeah dude.... same. I actually started the original thread on this. Its so annoying hey.... I hear ya man. I dunno, I did the same as you, disabled touch sounds. Its sounds cheap doesn't it.
I really hope its software related. I was trying to find out if, just a bit of 007 work, Haha, if it was maybe the build? Seeing if the people with a Google updated nexus's had the issue compared to people with the Samsung updated ones. I wonder if there a connection....
Sent from my Galaxy Nexus using XDA App

Low volume or distorted speaker

Hi.
I'm on the new android 1.4 update with speaker support. When I make a phone call, I either get really low volume on the speaker (have to put my to my ears to listen) or the speaker has decent volume and distorts (like when you play loud music on tiny speakers). I'm wondering for those with the new update if that's normal or there might be an issue with my watch
Thanks

Unfortunately, I think it's an issue with your watch. The speaker is actually pretty loud, you can easily hear the voice from 2 meters away. The sound itself is also pretty clear, of course bass performance is reduced, but the speaker is suitable for phone calls.

foo said:
Unfortunately, I think it's an issue with your watch. The speaker is actually pretty loud, you can easily hear the voice from 2 meters away. The sound itself is also pretty clear, of course bass performance is reduced, but the speaker is suitable for phone calls.
Click to expand...
Click to collapse
Thanks for your reply. Is your watch the same volume all the time if you don't adjust the volume. My watch works fine at times and then for no reason you can barely hear anything and have to put the watch upto your ear. Also do you get any distortion at all on phone calls i.e. squeaky or mumbling voice

shinzomask said:
Thanks for your reply. Is your watch the same volume all the time if you don't adjust the volume. My watch works fine at times and then for no reason you can barely hear anything and have to put the watch upto your ear. Also do you get any distortion at all on phone calls i.e. squeaky or mumbling voice
Click to expand...
Click to collapse
Yes, my watch keeps the volume at the same level as long as I do not change it manually. There is also no distortion on phone calls.

Did you get the watch to work??? I have the same exact problem you are having

Andyrrr70 said:
Did you get the watch to work??? I have the same exact problem you are having
Click to expand...
Click to collapse
No afraid not. Have contacted Huawei support today in the UK and they have escalated it to head office and will let me know what happens next. Will update the thread when I hear something back

http://forum.xda-developers.com/zenwatch-2/general/speaker-scratch-call-volume-maximum-t3332476
Zenwatch 2 have the same problem... So i think that the problem it's on android 6.0.1... The volume in call it's very low and if you use in a car, it's difficoult to hear!Also the speaker as you said distorts the sound !!! This , however, does not happen by listening to the music ! if you use google play the sound is higher than the call! but high- volume music have a scratch

Ensure that the speaker port is clear. It can become blocked and the result is distorted sound.

Update
Update, after contacting Huawei support. They sent me a prepaid envelope to ship my watch to a third party repair centre SBE Ltd. I sent it off on Thursday and they received it next day Friday. This morning I received a brand new replacement sealed box. I have tested this one out and there is no issues with it. Sound is clear with no distortion.

Seems I'm having the same problem, hardly use the speaker, don't even play it loud when I do and out of the blue the speaker is distorted. Sigh

I have the same issue now with my replacement Huawei watch. Very annoying. It's completely unpredictable when it distorts as sometimes it's fine and other times its distorted. It sounds like someone trying to speak through their nose. Very distorted.
The only thing I can think of is the place I work at is quite dusty as I do warehouse work so maybe the speaker has dust inside

shinzomask said:
I have the same issue now with my replacement Huawei watch. Very annoying. It's completely unpredictable when it distorts as sometimes it's fine and other times its distorted. It sounds like someone trying to speak through their nose. Very distorted.
The only thing I can think of is the place I work at is quite dusty as I do warehouse work so maybe the speaker has dust inside
Click to expand...
Click to collapse
that sucks to hear... spoke to support and after factory resetting I still have distortion... seems im gonna have to request a replacement, hopefully no more problems

..

MuF123 said:
Can anyone get a recording of how does the distortion sounds like? Or maybe comparison "vs phone loudspeaker" or "vs music on watch".
Thank you!
Click to expand...
Click to collapse
I can't get a recording as I've sent the watch back to the service Centre. The distortion when it occurs is so obvious that you can tell it's a defect with the speaker as even half volume is distorted.
It sounds pretty much like this video:
https://youtu.be/fc-JBbeLUBQ

Same issue, did you find a fix?
Hi, I've been going crazy trying to figure out the same thing. My music volume on my watch is really loud and phone call volume is so low, it sounds like a whisper. This makes no sense! I contact Huawei and they said there is no way to change the volume of the phone call. Maybe it is a bug! I don't know if I should try to get a replacement or just wait it out for a new update to fix the issue. Anyone found a solution??

vannicuhh said:
Hi, I've been going crazy trying to figure out the same thing. My music volume on my watch is really loud and phone call volume is so low, it sounds like a whisper. This makes no sense! I contact Huawei and they said there is no way to change the volume of the phone call. Maybe it is a bug! I don't know if I should try to get a replacement or just wait it out for a new update to fix the issue. Anyone found a solution??
Click to expand...
Click to collapse
Post no 7 mentions a similar issue with the Asus zenwatch 2 as what you describe. So check that thread as well. I can't help much as my issue was constant whether it was listening to music or during a phone call.
Also I know if you get water in the speaker opening then the sound will temporarily go quiet but once it's dried then it will return back to normal.

vannicuhh said:
Hi, I've been going crazy trying to figure out the same thing. My music volume on my watch is really loud and phone call volume is so low, it sounds like a whisper. This makes no sense! I contact Huawei and they said there is no way to change the volume of the phone call. Maybe it is a bug! I don't know if I should try to get a replacement or just wait it out for a new update to fix the issue. Anyone found a solution??
Click to expand...
Click to collapse
When You are in a call - incoming - there is options on the call screen swiping up. There is Volume and others (dialer, mute, etc...). Try it!

Same problem here. The sound is so low, almost mute and crunchy. I'll contact to huawei for a replacement.

That normally happens when water has gotten in the speaker. I would wait till it's dried out and check again.
Even though the watch is water resistant there is a sort of chamber after the speaker grille that water will sit in before it's evaporated. It happens to me often when washing my hands.

Hi I know this thread is pretty old and I don't want to hijack this thread but I have a question. I want to buy a smart watch that has a good speaker for music. I've got two choices Huawei Watch and Gear s2 3G. Which one should I buy?