As the title says, did you remove the protective film on the keyboard?
There's three of them. One left, one right and one on top.
There's also a fourth big one on the back of the screen (visible when tilted).
Some people say it's meant to be there and you shouldn't remove them.
Others say it's just there to protect during transportation and that they should be removed.
I have no idea, but removed them because one came a bit loose.
Does anyone know what HTC has to say about them?
PIR3lly said:
I have no idea, but removed them because one came a bit loose.
Does anyone know what HTC has to say about them?
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Click to collapse
Same as me , but I removed only the left & right ... the rest is still tight
Same here, left and right came loose so they're off. Have noticed the left side slider is leaving a mark that can be rubbed off, I imagine it will cause a scratch eventually.
Possibly replacing with a custom cut out invisi shield would help but would need to take the phone apart to apply it correctly... would need to be done under warranty.
had my TP2 for a month now and the protective firm is still on there, i also left the one behind the screen and added the screen protected that came with the phone. The reason why i didnt took it off is that i saw it was leaving marks so i was afraid it will leave scratched and prolly soon i will sell it so i dont want it to be scratched up.
leaving mine intact even though the one to the right of keyboard is coming lose.
One on the right is a bit loose but shall keep it on until it falls half way off. I wonder if you can get replacements. He he he...
eWay said:
Same as me , but I removed only the left & right ... the rest is still tight
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LOL.. I even didn't noticed it at all! So I just removed it.. and like e-Way mentioned; I removed only the left & right, the rest is a bit hard to get rid off!
My left one has crumpled up and is coming off now, I imagine it will scratch quite badly given time as the plastic is already hammered and its not yet a week old.
Messa
My right one rumbled up when closing the keyboard, scaring the hell out of me!
So I removed the left one myself.
Never noticed the one above the keyboard, and on the back, until I read about it here
I took all mine off, because I could see they were gonna fall off in time anyway, and tbh, I thought they made my glossy device look a bit tatty. I have no nasty looking wear marks after a month of heavy use.
none of them came loose but i can see scratch marks on the side. im gonna leef them on as long as possible.
Mine are getting loosened by sliding it in to the Brodit Tytn II holder (which it fits perfectly!). So I may need to trim the ones either side of the keyboard back a bit.
mine was loose also so stripped it off. And didnt want to seem too precious about my phone... it is just a phone anyway... (The me a year ago wouldnt say this but after giving birth, my perspective has changed... but still love my phone though, not just with the same passion before )
My TP2 is send to HTC for repairs, one of the problems i mentioned were the loose protective films (the other problems had to do with battery-charging problems, bad responsive keys on the keyboard, loose on/off-button and TouchFlo3D startup problems).
According to (at least two) HTC-helpdesk employees these three films should not be removed and could be repaired (more like replaced) under guarantee.
Many people on a dutch forum tell me i'm crazy that i've put this problem on my list to HTC, but if they wanna repair it, and i don't get scratches on my device that way... who's crazy then
Came loose, and removed them.. i only saw scratch marks on the protective film, still no marks without them..
D3StRoY said:
Came loose, and removed them.. i only saw scratch marks on the protective film, still no marks without them..
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Yeah, that's exactly what I had.
Marks with the film, but none without them.
Still, just to make sure, I cut up some clear tape and applied that to the left and right side. It's thinner, but I can already see some marks on it... strange.
cuteangelika said:
mine was loose also so stripped it off. And didnt want to seem too precious about my phone... it is just a phone anyway... (The me a year ago wouldnt say this but after giving birth, my perspective has changed... but still love my phone though, not just with the same passion before )
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Yes but I bet your phone doesnt wake you up 3 times a night and demand feeding !
The sticker on the left of the keyboard came loose last week. I peeled it away. There's no significant 'damage' to the paint as of yet - don't really expect there will be any.
I'm not sure if we're supposed to peel them off or to let them be. The device looks better without those ugly reflecting stickers. But I'm tempted to let them be until they form a problem (e.g. peel off).
I would no way return my device for a stupid protective sticker coming off though. It's not that big a deal - to me.
On day one I removed the right and the left film on the keyboard.
Still no marks without the film.
I have mine now for almost a month.
So how about the one on the back of the tilting screen. What did you guys do with that?
Has anyone noticed that the silver keys Send,End, Back on the front get scratched up really quickly. Everywhere else on the phone is protected and brand new but the phone has been sitting on my desk for a couple days. Is it a scratch magnet or what?
ckthunda said:
Has anyone noticed that the silver keys Send,End, Back on the front get scratched up really quickly. Everywhere else on the phone is protected and brand new but the phone has been sitting on my desk for a couple days. Is it a scratch magnet or what?
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Click to collapse
well what caused it to get scratch? maybe there were objects that were hitting against it in your pocket(if you do put it in your pocket)
or do you flip the phone over for speakerphone and tend to drag it on the desk around?
i certainly have no scratches on mine and i did drag it a little but none
Huh?
I don't have any scratches whatsoever on my phone. I had this baby from December and the only protection I have my phone is the screen protector. I don't what you have been rubbing against your phone but it must be something rough, as posted above.
I've had my TP2 for months and no scratches here.
the screen is definitely a scratch magnet! my screen protector is less than a month old and its noticeably time for a new one
mrbox23 said:
the screen is definitely a scratch magnet! my screen protector is less than a month old and its noticeably time for a new one
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Well that's what you have the screen protector for! That said.... depending on the quality of your protector it will show more wear quicker. For a time I ran on old tilt without a protector and NO scratches showed up on it at all. Then I put the protector on and bam... after a month.. scratched to hell. Same tile the Tilt 2!
ckthunda said:
Has anyone noticed that the silver keys Send,End, Back on the front get scratched up really quickly. Everywhere else on the phone is protected and brand new but the phone has been sitting on my desk for a couple days. Is it a scratch magnet or what?
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Click to collapse
Annnd yeah I have had my phone since December and not a scratch on the thing. I keep my phone in a holster on my belt and when I'm in my truck it goes into the car holder. I often put my phone face down on tables and what not and no scratches on the front for me.
It's all based on how careful you are with something that has value. Perhaps it's just you and not the phone.
Actually what I was asking everyone was whether or not they noticed that the chrome keys are pretty prone to light scratches, hardly noticeable in certain angles.There was an issue like this with the touch pro where they were exchanging phones for free at repair centers.I bought the phone a week ago and have barely used it and noticed that the chrome keys were lightly scuffed its as they put so much care into everything and stick some crappy chrome on it to make it stand out. Ive had HTC phones the past 4 years and hate the chrome keys and bezels. My screen is always protected sorry if I confused some.. I treat my phone with alot of care so the user and not the phone comment was unnecessary. I was just asking other peoples opinions. I had the same problem with the Tilts chrome keys where the paint just wore away with regular use.
Ive just noticed that different carriers use different materials and finishes on phones to make it more branded. Also I was talking about a sprint TP2 and I went into the reverse logistics and found out it was a refurb so it wasn't as new as I thought.
Thanks for everyones thoughts though.
ckthunda said:
Actually what I was asking everyone was whether or not they noticed that the chrome keys are pretty prone to light scratches, hardly noticeable in certain angles.There was an issue like this with the touch pro where they were exchanging phones for free at repair centers.I bought the phone a week ago and have barely used it and noticed that the chrome keys were lightly scuffed its as they put so much care into everything and stick some crappy chrome on it to make it stand out. Ive had HTC phones the past 4 years and hate the chrome keys and bezels. My screen is always protected sorry if I confused some.. I treat my phone with alot of care so the user and not the phone comment was unnecessary. I was just asking other peoples opinions. I had the same problem with the Tilts chrome keys where the paint just wore away with regular use.
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What carrier are you with? I have never seen chrome keys on any touch pro 2 variations.
http://www.phonearena.com/htmls/ima...om+"HTC+Touch+Pro2+for+Sprint+Review"&popup=1
Sprint Touch Pro 2. And whether its chrome or metallic it sux
It's only been 1 week and the poor quality, flimsy back cover is showing wear and tear. It won't get into its allocated slot, and by the looks of it, seems that it became a fraction shorter.
It always seems click in better for me if I start at the bottom and work up.
TareX said:
It's only been 1 week and the poor quality, flimsy back cover is showing wear and tear. It won't get into its allocated slot, and by the looks of it, seems that it became a fraction shorter.
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You're not putting it in correctly. Gotta make sure the bottom tabs are before you start snapping the rest. I have more success getting the right tab in first and messing around till the other tab falls in and the bottom of the cover kisses the phone.
My grandma beat me down and took my nexus. Sent from a jitterbug with beats by dre.
SOLVED: Thanks to this guy from androidcentral:
"Originally Posted by DBVille: And, make SURE the hooks aren't bent up. I am betting the hooks have been bent up, at least on one side, from trying to push it closed. (dont ask how I know). Look very closely at the hooks. Put your finger nail under them and pry them up/apart from the back if they are too close to the cover to engage the clips on the phone. When done right, it just snaps on. But, you must get the bottom done first."
The hooks were bent up... fixed them with my nails. Now it snaps back on. Still pretty cheap though.
Or user error?
My grandma beat me down and took my nexus. Sent from a jitterbug with beats by dre.
you're not supposed to snap in the bottom hooks, you lock them in first, then snap in the ones rest...
wonshikee said:
you're not supposed to snap in the bottom hooks, you lock them in first, then snap in the ones rest...
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Click to collapse
+1 this is how I do it...common sense...
Sent from my Galaxy Nexus using XDA App
Happen to me too the first week. I'm a pro now.
Sent from my Galaxy Nexus using xda premium
God, the build quality and camera are a real disappointment on this phone. thanks for the tip on bending up the tabs.. worked for me..
never the OP's fault that he doesnt know how to put the back cover on.. always Samsung's fault for not making it tard proof.
Zepius said:
never the OP's fault he doesnt know how to put the back cover on.. always Samsung's fault for not making tard proof.
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Admittedly the back cover of the GN is one of the more complicated ones to put back onto the phone.
Do not force it on - if you do it right, it will go back on with just a little pressure. Like others said before you have to start at the bottom latches and work your way up from there. Note that the bottom latches are different from the others and do not snap in like the rest.
I'm extremely pleased with the build quality of this phone! A product feels VERY well build when you can't make it flex slightly or make the battery cover creak by squeasing the phone a certain way! Looking at you, HTC! The DInc, Thunderbolt, and Rezound that I've had all suffered from that. (Though I couldn't make the Thunderbolt flex)
And anytime you drop an HTC phone, first the battery door flies in the air, then the battery pops out -.-
Samsung on the other hand, the Nexus is VERY solid, battery door doesn't creak nor does the frame. No creaking sounds at all. I cannot flex the phone. What is it with people dissing Samsung for making plastic phones, what do you want them to do? Engineer a new compound? Geez
As so many have pointed out, the cover doesn't snap at the bottom; you start there by inserting the bottom hooks, then snap the sides and top.
In fact, I've found the easiest, most effective way to do it is laying out face down, insert the bottom hooks, then zip up both sides together with my thumbs, finishing with effortlessly snapping the top in.
As for the build, I couldn't disagree more strongly. The back design is brilliant. The phone overall is rock solid, and has solved the common back pop-off battery pop-out of most phones today.
Sent from my Galaxy Nexus using xda premium
I was at a Verizon store last night. Picked up the phone from the display they had it in. The back cover fell off along with the security device. Does the cover have issues staying on? Would a case solve this issue?
Tisosview said:
I was at a Verizon store last night. Picked up the phone from the display they had it in. The back cover fell off along with the security device. Does the cover have issues staying on? Would a case solve this issue?
Click to expand...
Click to collapse
There is no issue if you put it on correctly.
Sent from my Galaxy Nexus using Tapatalk
Careful because our store model had a broken back cover since day one. Two sided take is holding it together at the moment.
Tisosview said:
I was at a Verizon store last night. Picked up the phone from the display they had it in. The back cover fell off along with the security device. Does the cover have issues staying on? Would a case solve this issue?
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Click to collapse
Happens at all the stores. Some have ziptied the backcover back on . However, it really is a non issue. In the case of the store phones, the heavy security device that is glued onto the back cover, pulls very hard at the back cover and it creates issues. In reality, given that it is a completely flat piece of plastic that is sitting flush against your phone with no handles, there is no way to exert even remotely the same amount of outward forces on the back cover.
While removing and putting on the backcover doesn't feel great, the cover does a great job, helps keep the phone slim and light, and looks pretty damn good. The store model did put me off due to this same issue with the security device, but I have had absolutely no issues with the backcover, or the phone feeling flimsy (and I came to the GN from the OG!).
LOL the back cover is well built imo. Just because it is thin does not mean it is of poor construction.The people who are having problems just aren't bothering to learn how to put it on. You don't just snap the whole thing on. Put any backcover on incorrectly and you risk damaging it.
I remove my back cover regularly to swap SIMs and although I've had it since release day not only does it look the same as it did when I bought it but it functions perfectly too (stays on nice and tight).
TLDR; If your tabs are bent you're doing it wrong. Don't blame design for your lack of intelligence.
Thank you for the replies. It is reassuring.
I found it funny that the security really didn't work for this device. Since the alarm didn't go off when the back fell off.
Bottom tabs get bent up
I've had my GN for a little over a week. The problem that I have, and I assume the others have, is that the tabs at the bottom get bent up so that they can't hook in.
I bent them down with my fingernail so that they are horizontal again, and it clicked in fine.
My concern is that this is already a problem after a week, and plastic can only take so much bending and fatigue before it totally breaks, which will eventually occur. I would imagine that at least some people who have had their GNs since launch have already experienced this.
Frankly, I think this is a manufacturing issue that Samsung should ultimately address.
Welp ... Fast forward 5 days, and I caught it in direct sunlight and this phone is just riddled with light scratches, you have to hold the phone just right and have the perfect lighting to see. But they're definitely there. Especially the curved edges for the phone goes from flat to curved, almost as if right before the glass curves down the glass is right up just a fraction of a mm ...
I apologize to anyone I doubted!
I coddle this phone like an egg ... and still scratches .... The places I have scratches are the bottom back center (looks like a popular place if you search Note 7 scratches) and the bottom left corner of the front down by the capacitive button.
Both "patches" of scratches looks like they were rubbed off something rough, the scratches aren't deep, but you can still feel them with your nail ever so slightly and in the light the patches look dull compared to the rest of the phone. I'd bet they'd probably buff out, but I'm not gonna bother trying at least with this phone.
Never dropped, always in my pocket by itself, never slide it across the table or my desk or anything. I usually set it on something on my desk like a piece of paper and then slide the piece of paper around instead of the phone, so the back doesnt rub off anything, the paper eats the friction and not the phone.
Sad ... for sure, But luckily I have a replacement that just came in this morning sitting at home that i haven't opened yet, I think before I even set it up or anything I will protect it front and back ... damn shame, I had so much faith in this phones durability and didn't want to believe it was so scratch prone, but I was wrong.
Looks like Cases and Protectors from here on out!
I advise everyone who cares about their phone to do the same.
I'll slap some pictures up of my scratches as soon as I can get some taken.
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ORIGINAL POST:
So ...
Since the day or so after the initial recall I decided for once in my life I'll throw caution to the wind and take the plunge of no case or screen protector on my phone, It made me a little sick to my stomach to peel off the screen protector and case and take off for a busy day of work and school with nothing protecting my phone from damage. I figured I'd see a plethora of scratches by the end of the day, and I was able to try this test out because of the recall and Samsung promising to take the phone back regardless of the condition. To my surprise, nothing, not a single scratch, day 2, same and so on.
Fast forward a few weeks, recall phone is traded - STILL IN PERFECT CONDITION, not a screen protector or case has touched it in weeks. Granted I still coddled it, but no different than I would any phone I've had, and I treated the phone like it had a Screen Protector and case on it. Threw it in my pocket, laid it on my desk at work, sat it in my center console in my truck etc. Not a single scratch or dent.
Trade the phone in on Sept 21st and got my new "Safe" Note7, decided that I finally felt comfortable with going "Naked" on my phone after the recall device and have since, so about another week with my "Safe" device and still not a single mark or scratch to be found. I'm actually in the process of getting a replacement for my replacement through Samsung, nothing major, just a lack of quality control on Samsung's part that I have an issue with with this replacement device and Samsung is giving me no hassle about it. I assume my phone suffered from the rush of trying to fix the recall ... but who knows.
Anyways, I will continue going "naked" on this phone, I have no reason not to. And a screen protector just destroys the feeling of this beautiful phones feel and functionality, and really so does a case. i own the LED Wallet case which I love and plan to use here and there, and I probably own around 20 other various cases that I'm sure I will use for fun here and there, But for the most part I've felt the "Naked" feeling and there's no going back lol.
Point of this thread is, I'm not sure how people that are complaining about this phone being "easily scratched" are treating their phones, or if they maybe got defective glass or something. I haven't had a single problem, and when i say I'm anal about my phones it's an understatement, and I feel 100% confident in using this phone protection-free on a daily basis. Obviously you still have to take care of this phone and be extremely careful .... it's made of glass after all. And I cant endorse its drop capabilities lol, That i have no idea of, and hope i never do. But for anyone wondering how this phone holds up with no protection and a pretty active daily use ... so far with my Note7 ... perfectly fine, still looks like the day I opened it.
What issues did you have with your replacement that has caused them to replace the replacement?
This is an interesting test to run - i still have my original one, and the replacement, because Samsung decided the closest drop-off location for me is about 3.5-4 hours away without traffic... I'll be waiting until they call and give me another method to return it. Think I might carry it around and see how it holds up... would be an interesting test, as I'm pretty hard on my devices.
really good to hear your note 7 not scratching easily, I think most ef the people posting geting scratches out of the blue, were careless, honestly not remembering what could have probably scratched their phone, it just takes 2 or 3 people reporting the same thing to drive many others real paranoid, I got my note7 on 29th Aug, and not a single scratch, I treat my phone as any other one, if you spend a sizeable ammount of money, the best way to do is use common sense, and normal level of care
I've never used a screen protector on my original and now replacement Note and all is fine. Now I definitely use a case cause i find this phone too slippery without one... I do take caution, always put it down/away if distracted with something else and never place it in my pocket with anything else like your supposed to.
Sent from my SM-N930P using Tapatalk
asaqwert said:
What issues did you have with your replacement that has caused them to replace the replacement?
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The metal bezel on the left hand side of the phone is sharp, like almost razor-blade sharp. You cant see if from looking at it, but you can scrap your hand off it and it feels sharp and uncomfortable to hold. and the corners of the phone where the back glass meet the metal is also sharp on all 4 corners, the right side of the phone is smooth as silk though. very weird, but almost seems like it was clued together fast and off centered and shipped out to meet demand. $900 for a phone i HAS to be as perfect as possible, but this one wasn't forgivable.
winol said:
really good to hear your note 7 not scratching easily, I think most ef the people posting geting scratches out of the blue, were careless, honestly not remembering what could have probably scratched their phone, it just takes 2 or 3 people reporting the same thing to drive many others real paranoid, I got my note7 on 29th Aug, and not a single scratch, I treat my phone as any other one, if you spend a sizeable ammount of money, the best way to do is use common sense, and normal level of care
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Click to collapse
Yep, just be careful, life happens and that's not up to you, but if you're careful and conscious of your phone on you you should be alright, my wife is horrible about that, I drive a beefed up semi-lifted truck and EVERY time she goes anywhere with me, she places her phone on her lap and then hops out of my truck forgetting the phone was sitting on her lap. Drives me nuts. Her Note 4 has seen some shxt in its day, but still looks good and functions perfect, she wants to upgrade to a Note 7 which i hope she does, but shes gonna have to start paying more attention, because one of those falls out of my truck is going to destroy a Note 7 lol. Clumsiness for the most part can be prevented, just being aware, my phone is the most expensive thing I carry on me, so I always make sure its protected, and to be honest I've seen people smash phones wrapped in tempered glass screen protectors and otter-boxes, stuff happens, but I do my best to avoid it.
Itchiee said:
I've never used a screen protector on my original and now replacement Note and all is fine. Now I definitely use a case cause i find this phone too slippery without one... I do take caution, always put it down/away if distracted with something else and never place it in my pocket with anything else like your supposed to.
Sent from my SM-N930P using Tapatalk
Click to expand...
Click to collapse
Oh this phone naked is like holding a wet bar of soap, its horribly slippery, But I guess that's the price you pay for a beautiful glass device lol I enjoy the way the glass looks and feels, but I do fear the slipperiness of it, so for me again anytime I pull mine out of my pocket I always ensure my grip is on point, anytime I feel the need to "whip" my phone out really fast I take a breath and realize that i don't actually need to lol, and when I hold the phone, i comfortably hold it with my pinkie finger under it so the phone rests on my finger. Bottom line ... take care of your stuff and be mindful and you should be alright, people treat phones like crap then complain that it cant take a beating ... drives me nuts ... its glass. Treat it like a $900 piece of glass lol.
Welp ... Fast forward 5 days, and I caught it in direct sunlight and this phone is just riddled with light scratches, you have to hold the phone just right and have the perfect lighting to see. But they're definitely there. Especially the curved edges for the phone goes from flat to curved, almost as if right before the glass curves down the glass is right up just a fraction of a mm ...
I apologize to anyone I doubted!
I coddle this phone like an egg ... and still scratches .... The places I have scratches are the bottom back center (looks like a popular place if you search Note 7 scratches) and the bottom left corner of the front down by the capacitive button.
Both "patches" of scratches looks like they were rubbed off something rough, the scratches aren't deep, but you can still feel them with your nail ever so slightly and in the light the patches look dull compared to the rest of the phone. I'd bet they'd probably buff out, but I'm not gonna bother trying at least with this phone.
Never dropped, always in my pocket by itself, never slide it across the table or my desk or anything. I usually set it on something on my desk like a piece of paper and then slide the piece of paper around instead of the phone, so the back doesnt rub off anything, the paper eats the friction and not the phone.
Sad ... for sure, But luckily I have a replacement that just came in this morning sitting at home that i haven't opened yet, I think before I even set it up or anything I will protect it front and back ... damn shame, I had so much faith in this phones durability and didn't want to believe it was so scratch prone, but I was wrong.
Looks like Cases and Protectors from here on out!
I advise everyone who cares about their phone to do the same.
I'll slap some pictures up of my scratches as soon as I can get some taken.
Dmac1984 said:
Welp ... Fast forward 5 days, and I caught it in direct sunlight and this phone is just riddled with light scratches, you have to hold the phone just right and have the perfect lighting to see. But they're definitely there. Especially the curved edges for the phone goes from flat to curved, almost as if right before the glass curves down the glass is right up just a fraction of a mm ...
I apologize to anyone I doubted!
I coddle this phone like an egg ... and still scratches .... The places I have scratches are the bottom back center (looks like a popular place if you search Note 7 scratches) and the bottom left corner of the front down by the capacitive button.
Both "patches" of scratches looks like they were rubbed off something rough, the scratches aren't deep, but you can still feel them with your nail ever so slightly and in the light the patches look dull compared to the rest of the phone. I'd bet they'd probably buff out, but I'm not gonna bother trying at least with this phone.
Never dropped, always in my pocket by itself, never slide it across the table or my desk or anything. I usually set it on something on my desk like a piece of paper and then slide the piece of paper around instead of the phone, so the back doesnt rub off anything, the paper eats the friction and not the phone.
Sad ... for sure, But luckily I have a replacement that just came in this morning sitting at home that i haven't opened yet, I think before I even set it up or anything I will protect it front and back ... damn shame, I had so much faith in this phones durability and didn't want to believe it was so scratch prone, but I was wrong.
Looks like Cases and Protectors from here on out!
I advise everyone who cares about their phone to do the same.
I'll slap some pictures up of my scratches as soon as I can get some taken.
Click to expand...
Click to collapse
At least you have a replacement! I put a clear skin on the front and back of mine before I ever powered it on. I'm OCD and any scratches would annoy me and plus I want to keep it in mint condition so if I ever go to sell it on swappa it will be in like new condition. Even with the skin on it, I'm still babying it. What's crazy is my mother had an S4 and she is not easy on phones and after almost 2 years of use on that phone the sides and screen had not a scratch, not even a slight one (I know because I just sold it on swappa and inspected it very close). The screen and edges were still in like new mint condition. Only the removable plastic back had signs of wear. That's kind of sad when you think that a 3+ year old device made by the same company as the note 7 has a more durable screen. I replaced my V10 with the Note 7 and after months of use on my V10 with no protection it still looks new. I stopped using screen protectors and cases 3 years ago because I just hate the added bulk but unfortunately I'm not taking the chance with the Note 7. The clear skin doesn't really bother me though. And I'm thinking about also getting a calicase.
Anyway, thanks for the update. I'm glad I read all the post and not just the first one lol. I think you should edit post 1 so others who are lazy and only read post one don't go and take off their protection and then end up with scratched phones
P.S. I almost forgot. I'm actually on my second note 7 because the first one never made it out the store without getting scratched up. I had them put a screen protector on it for me and they took my phone in the back of the store for like 20 minutes and then come out with a poorly attached protector and then I inspected the phone and they had scratched the back up bad. So I made them replace it.
imucarmen said:
At least you have a replacement! I put a clear skin on the front and back of mine before I ever powered it on. I'm OCD and any scratches would annoy me and plus I want to keep it in mint condition so if I ever go to sell it on swappa it will be in like new condition. Even with the skin on it, I'm still babying it. What's crazy is my mother had an S4 and she is not easy on phones and after almost 2 years of use on that phone the sides and screen had not a scratch, not even a slight one (I know because I just sold it on swappa and inspected it very close). The screen and edges were still in like new mint condition. Only the removable plastic back had signs of wear. That's kind of sad when you think that a 3+ year old device made by the same company as the note 7 has a more durable screen. I replaced my V10 with the Note 7 and after months of use on my V10 with no protection it still looks new. I stopped using screen protectors and cases 3 years ago because I just hate the added bulk but unfortunately I'm not taking the chance with the Note 7. The clear skin doesn't really bother me though. And I'm thinking about also getting a calicase.
Anyway, thanks for the update. I'm glad I read all the post and not just the first one lol. I think you should edit post 1 so others who are lazy and only read post one don't go and take off their protection and then end up with scratched phones
P.S. I almost forgot. I'm actually on my second note 7 because the first one never made it out the store without getting scratched up. I had them put a screen protector on it for me and they took my phone in the back of the store for like 20 minutes and then come out with a poorly attached protector and then I inspected the phone and they had scratched the back up bad. So I made them replace it.
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Lol good point, I updated the first post. And yeah I'm ridiculously anal with my devices, But i'm wondering if I need to start loosening up lol. I keep these phones pristine for a year then trade them in (AT&T) my last phone the S6 Edge + (Miss that phone) was M-I-N-T when I turned it in, protector on the front and back, which looking back at it now I realized that i suffered not having the full feel of the phone so that AT&T can sell it top dollar and the next person gets a great deal on a mint phone, who for all I know will; not care and destroy it. Now I'm not saying I'm gonna start being rough with my phone, gonna use my LED case more, and I just ordered a Skinomi Full body protector (we'll see how that goes, I don't have much faith in it) and if it feels like shxt, it's coming off and I'm gonna enjoy the phone as I have been, and get my moneys worth, and AT&T can figure out to do with it when I upgrade.
The Note 7 was designed to be naked, no doubt about it ... but the execution was botched and going naked comes with a price, which sucks, but again the fact is, this isn't my phone in the end, and as much as I love it, I know i wont pay it off once the Note 8 rears its head next year lol so screw it, I'll give the Skinomi Protector a shot, if it's crap, them I'm not gonna sweat the phone getting light scratches ... I'm having a bit of an anxiety attack just typing that, But i'll just have to work at it and get through it lol
Dmac1984 said:
Lol good point, I updated the first post. And yeah I'm ridiculously anal with my devices, But i'm wondering if I need to start loosening up lol. I keep these phones pristine for a year then trade them in (AT&T) my last phone the S6 Edge + (Miss that phone) was M-I-N-T when I turned it in, protector on the front and back, which looking back at it now I realized that i suffered not having the full feel of the phone so that AT&T can sell it top dollar and the next person gets a great deal on a mint phone, who for all I know will; not care and destroy it. Now I'm not saying I'm gonna start being rough with my phone, gonna use my LED case more, and I just ordered a Skinomi Full body protector (we'll see how that goes, I don't have much faith in it) and if it feels like shxt, it's coming off and I'm gonna enjoy the phone as I have been, and get my moneys worth, and AT&T can figure out to do with it when I upgrade.
The Note 7 was designed to be naked, no doubt about it ... but the execution was botched and going naked comes with a price, which sucks, but again the fact is, this isn't my phone in the end, and as much as I love it, I know i wont pay it off once the Note 8 rears its head next year lol so screw it, I'll give the Skinomi Protector a shot, if it's crap, them I'm not gonna sweat the phone getting light scratches ... I'm having a bit of an anxiety attack just typing that, But i'll just have to work at it and get through it lol
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I got the Skinomi clear skin and its been great so far. After you attach it give it a day to settle onto the phone because at first it doesn't look good but after a few hours I noticed it looked a lot better and the next day it looked perfect. The only problem I had was getting the sides to stick. I even used a blow dryer and I just couldn't get them to stay down but I ended up using the top burners on my stove to heat the edges up and then they stuck and they haven't come up since. The s-pen still slides smooth as well with the white inserts. It does have a bit of a texture which I could see would annoy some people but it doesn't really bother me.
What material are your pockets made out of, sandpaper? My original Note 7 (recall replacement arrives today) has never seen a case or screen protector and is completely unscathed. I have not even been as gentle as you described. So weird.
Dmac1984 said:
Welp ... Fast forward 5 days, and I caught it in direct sunlight and this phone is just riddled with light scratches, you have to hold the phone just right and have the perfect lighting to see.
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I certainly believe your report of your observations and recollections, but your experience differs sharply from my own. I've been using unprotected Note 7s heavily (pre- and post-recall) for about a month, and I've acquired no scratches whatsoever.
When I check for scratches, I always use direct sunlight or a comparably bright source, and I rotate the phone through a range of angles in order to see any subtle defects. It sounds like that's not something you've been doing routinely, but rather something that just recently happened by chance. If that's the case, you may not really know when your scratches arose (or even whether your previous devices might have had similar scratches), which may complicate the diagnosis of how they occurred.
I trust we agree that the careful treatment you described could not have scratched even ordinary glass, let alone Gorilla Glass 5. So there are several possibilities. Perhaps the phone scraped against something sharp (even while it was in your pocket) without your noticing. Perhaps the process of applying or removing the case or screen protector scratched it somehow. Perhaps it came with subtle, hard-to-notice scratches already on it. Or could it even be that the phone isn't scratched, but rather has some sort of residue that rubbed off on it? (Have you tried washing it off with a wet paper towel and substantial pressure?)
Again, I trust your observations, but I'm curious as to how your scratches arose, and how your experience diverged from my own. I appreciate your taking the time to update everyone on your situation. And regardless of how the scratches happened, I'm glad you're getting a replacement.
Like i said, being so anal i looked at the phone everyday after naked use, never noticed any scratches, but last night I caught direct light at a side angle and saw the back bottom scratched, from 2 feet away from your eyes looking straight at the phone, looks perfect, up close and examining it with angled light it's def scratched.
When i say im careful, I'm careful... I got the cold sweats when i saw the scratches lol I've coddled thus phone with mittens since i got it, like i said I lay it on tbings and then move that whenever I set my phobe on my desk for no otger reason but to avoid sliding my phone on any surfaces ... pocket always empty and clean, I don't play in the dirt or go to the beach, pockets feel like normal clean pockets lol. I mean people can make excuses for tge glass, he'll i did too when i saw the initial scratch posts, even started a thread praising the scratch resistance ... I seriously don't know how much more careful you can be with a phone as i have been with this one and it still scuffed. I'll grab some pictures with the wife's phone and post them.
It almost seems like theres a raised lips right before the glass dipps down.
Attached is a pic illustrating the damage on my phone almost exactly (until i can grab a few pics) ... and also attached is why I think its happening.
Dmac1984 said:
Attached is a pic illustrating the damage on my phone almost exactly (until i can grab a few pics) ... and also attached is why I think its happening.
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You just wanted to use the fancy s-pen features and that drawing was your excuse. ;P
And I don't blame you :laugh:
Dmac1984 said:
Like i said, being so anal i looked at the phone everyday after naked use, never noticed any scratches, but last night I caught direct light at a side angle and saw the back bottom scratched, from 2 feet away from your eyes looking straight at the phone, looks perfect, up close and examining it with angled light it's def scratched.
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Right, that was my point. Until last night, your inspections didn't include checking the surfaces through a wide range of different illumination angles. As a result, subtle scratches went unnoticed and you don't know when they happened (or even if the phone came with them).
When i say im careful, I'm careful...
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I believe you. But something nevertheless scratched your phone--any idea what it could have been? You and I are both careful with our phones, yet only one of us acquired any scratches. There has to be some explanation for that difference. Figuring out what it is might help us, and others, to avoid scratches in the future.
It almost seems like theres a raised lips right before the glass dipps down.
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Hm, I don't see that on mine. May I ask what kind of screen protector(s) you had been using? If liquid, could it have left a residue? If solid, could the protector itself have scratched the glass that it was in contact with?
Or another possibility: if you used a case initially, could a few sand or grit particles have gotten lodged between the case and the phone? It looks as though the scratches may have been in areas that a case would have contact with. That's one of several reasons that I'd be reluctant to use a case with an all-glass phone.
Gary02468 said:
Right, that was my point. Until last night, your inspections didn't include checking the surfaces through a wide range of different illumination angles. As a result, subtle scratches went unnoticed and you don't know when they happened (or even if the phone came with them).
I believe you. But something nevertheless scratched your phone--any idea what it could have been? You and I are both careful with our phones, yet only one of us acquired any scratches. There has to be some explanation for that difference. Figuring out what it is might help us, and others, to avoid scratches in the future.
Hm, I don't see that on mine. May I ask what kind of screen protector(s) you had been using? If liquid, could it have left a residue? If solid, could the protector itself have scratched the glass that it was in contact with?
Or another possibility: if you used a case initially, could a few sand or grit particles have gotten lodged between the case and the phone? It looks as though the scratches may have been in areas that a case would have contact with. That's one of several reasons that I'd be reluctant to use a case with an all-glass phone.
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No case or screen protectors since I got this phone last Sunday (Oct 25th) I didn't recall any scratches on my recalled unit so I didn't bother with protecting the replacement. But regardless, I don't recalled a single incident in which would result in these scratches, so they must have happened during light use of the phone, how they happened? I don't know ... but they did .... The glass just seems soft and easily scratch-able. It shouldn't be, but unfortunately it is. And agreed, I've seen scratches come up from case use on my phones before so that is always a concern, but I didn't use a case on this phone, and I never sat the phone down on a hard surface, and never in a pocket with anything else, and the weird isolated scratched areas don't show signs of "pocket damage" ... they came from somewhere I get that, but wherever they came from, they happened with no effort or force.
Inspected my new phone that came in yesterday. Not a single scratch to be found in any light ... Screen protector should be in today so it'll get wrapped before I even use it and we'll try again ... I recommend to anyone who has a Note 7, wrap it up and keep it clean, this issue just may not be avoidable with everyday use.
Is GG5 on the back as well as the front? My rear is scratched only after 2 weeks replacement and general it wears a case. NOT impressed.
Dmac1984 said:
But regardless, I don't recalled a single incident in which would result in these scratches, so they must have happened during light use of the phone
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Well, the phone wasn't scratched by the skin of your hand, the cloth of your pocket, or the piece of paper you rested it on, so there must have been some other contact that you're unaware of. (I'll occasionally notice a small cut or bruise on my arm without recalling what contact was responsible. It happens.)
Regardless, thanks again for the update you posted, and good luck with your new Note 7. If my Note 7 ever suffers the slightest scratch, I will follow your example and post an update here too. So far, a month of heavy, unprotected use has not resulted in any visible imperfection.
I don't get why people are nitpicking this. I get this tone of "maybe you were careful but not careful enough". It sounds like we are discussing handling an egg.
The physics of it are simple and irrefutable, this thing will scratch, there is no way around it. And just because one hasn't scratched yet, or appears that way, doesn't mean it won't.
At this point, regardless of what anyone says or who wants to debate, it's safe to say yhe phone WILL scratch with normal, even careful use. I was one who thought "well the people with scratches must be abusing their phones" but as i type this on a scuffed, yet coddled Note7 I stand corrected. It doesn't affect my love for the phone but it should be noted that it WILL scratch easily regardless of how you treat it, i wish it didn't ... but it does. And I don't think it's batched based, pretty sure maybe even if you dont see any scratches there are probably some on your phone as I found by badically doing a microscopic forensic look at my phone the other day, the shinyness of thr glass seems to hide a lot of imperfections.